WEBVTT 00:00:00.000 --> 00:00:08.000 >> Okay. All right. We now have a forum. With the forum I will call this meeting to 00:00:08.000 --> 00:00:19.480 order at 8.03 a.m. We will now open with the working session. Item EDP 26-007, hold a retreat 00:00:19.480 --> 00:00:26.440 workshop and discussion facilitated by Opportunity Strategies LLC and advise staff on priorities 00:00:26.440 --> 00:00:32.640 regarding the city's economic development challenges, strengths, and goals for the 2025, 00:00:32.640 --> 00:00:43.820 2026, 2026, 2027 fiscal year. Estimated presentation and discussion time is four hours. Welcome. 00:00:43.820 --> 00:00:50.320 I will hand it over to Alicia. >> I hope I'm sorry. 00:00:50.320 --> 00:01:03.840 >> Good morning, everyone. All right. So this morning we are going to get into writing some 00:01:03.840 --> 00:01:09.000 goals. Hopefully y'all had a chance to think about everything last night and jot down some 00:01:09.000 --> 00:01:16.120 things that you wanted to put forth as your priorities for today. Recognizing that we're 00:01:16.120 --> 00:01:19.800 not going to be able to do everything that you mentioned yesterday, all the things that 00:01:19.800 --> 00:01:26.080 you want to do, but today we want to get down to the three, four, five, six, no more than 00:01:26.080 --> 00:01:31.600 seven things that we want to put on your to-do list for the next year and a half of this fiscal 00:01:31.600 --> 00:01:40.360 year and next fiscal year. So just a real quick recap. We talked yesterday about development 00:01:40.360 --> 00:01:47.000 services. We talked about expanding funding opportunities, site development. Really, really 00:01:47.000 --> 00:01:52.120 a lot of people talk about celebrating our successes, driving home, the successes that 00:01:52.120 --> 00:02:04.560 we have in storytelling, becoming a hub for logistics. How do we leverage that? Medical. 00:02:04.560 --> 00:02:10.320 The chamber in the city, who's doing what and how do we divide what it is that we're 00:02:10.320 --> 00:02:14.440 supposed to be doing with recruitment that's already identified, but how do we make sure 00:02:14.440 --> 00:02:20.840 that we're tracking recruitment, diversify the businesses that we want here, Main Street, 00:02:20.840 --> 00:02:29.400 VRE. We talked about incentive sets for recruitment retention expansion. How are we going to capitalize 00:02:29.400 --> 00:02:35.240 and categorize the results from VRE? Like where did all of our, where does the records 00:02:35.240 --> 00:02:41.880 go of all of our conversations with our existing industries? Opportunity zones. We talked here 00:02:41.880 --> 00:02:47.640 about how do we identify and leverage our competitive edge, being site ready, providing 00:02:47.640 --> 00:02:53.080 white glove service around the city, frictionless development services. How do we kind of get 00:02:53.080 --> 00:02:58.480 that machine going well old? How do we ensure customer service excellence in all that we 00:02:58.480 --> 00:03:07.880 do? Relationship development, fostering partnerships, safety, homelessness, a target industry analysis 00:03:07.880 --> 00:03:12.760 that helps us with lead generation, knowing which businesses we need to go visit, where, 00:03:12.760 --> 00:03:19.440 trade shows. And then we talked about business round table with a bus tour, the growth summit 00:03:19.440 --> 00:03:26.400 that UNT and the Dallas Business Journal is doing. University commercial. Silver tsunami. 00:03:26.400 --> 00:03:32.480 How do we help business owners who are ready to retire, but they are ready to sell their 00:03:32.480 --> 00:03:38.120 business? How do we manage that? Is it an opportunity for us to work on that? And then 00:03:38.120 --> 00:03:44.160 we talked about the TWU Women's Leadership, the existing business transfer that Jason 00:03:44.160 --> 00:03:50.120 was talking about. So that's a quick kind of overview of all the ideas that we discussed 00:03:50.120 --> 00:03:57.400 yesterday. When we talked about the homelessness situation in Denton, I did go do a little 00:03:57.400 --> 00:04:03.520 bit of research last night about some cities who have found some solutions. And so the 00:04:03.520 --> 00:04:08.080 word solutions means different things, of course, to different cities. But I wanted 00:04:08.080 --> 00:04:12.960 to give you this as just kind of a to do list to search research out. Maybe you can talk 00:04:12.960 --> 00:04:18.160 to some people through TML or through National League of Cities, different places. And I 00:04:18.160 --> 00:04:23.120 know that's not really this group's job, but if you pass it along to some other city 00:04:23.120 --> 00:04:30.000 ACM, city mayors, good for city council to know these things. This is the result that 00:04:30.000 --> 00:04:37.480 I came up with last night with some help from AI. These are the five cities across the United 00:04:37.480 --> 00:04:42.640 States who've made really big strides the last few years in addressing homelessness 00:04:42.640 --> 00:04:48.960 concerns. I was shocked to see that Houston has reduced its homeless population by 63% 00:04:48.960 --> 00:04:55.600 in the last eight to 10 years. That's significant. So especially for a big city, but that's the 00:04:55.600 --> 00:05:03.400 only big city on there. The other four cities are in your population range or smaller. So 00:05:03.400 --> 00:05:10.000 Rockford, Illinois, Abilene, Bakersfield, California and Chattanooga. So those might 00:05:10.000 --> 00:05:15.840 be some kind of research figure out what all they did. But the one thing or the five things 00:05:15.840 --> 00:05:22.920 that all of these cities had in common was the process that they used. And the process 00:05:22.920 --> 00:05:27.120 was immediate permanent housing. How do we get people off the streets and into some kind 00:05:27.120 --> 00:05:34.720 of shelter right away, centralized coordination system. So one entity doing all the coordination, 00:05:34.720 --> 00:05:40.560 fast housing placement. So that meant anytime someone was identified and needing housing, 00:05:40.560 --> 00:05:46.300 they were housed within days to a week, not months. So there was someone looking for the 00:05:46.300 --> 00:05:51.920 opportunities and getting them housed immediately. And the big, the big key was city, county 00:05:51.920 --> 00:05:57.860 and nonprofits all aligned together. So whoever doing the number two coordination, they got 00:05:57.860 --> 00:06:03.560 the city, the county and nonprofits all working together to do that, which y'all know, that's 00:06:03.560 --> 00:06:09.520 a hard, hard thing sometimes. And then the last one was we've got to have places to put 00:06:09.520 --> 00:06:15.960 adequate housing supply. So anyway, I just thought I'd share that with you just did a 00:06:15.960 --> 00:06:20.760 little research on that. So whoever y'all need to pass that along to, to start doing 00:06:20.760 --> 00:06:28.200 some research on that, it's not really inside y'all's purview. So that helpful at all. At 00:06:28.200 --> 00:06:33.960 least have some places to start working and people for city management to start calling 00:06:33.960 --> 00:06:44.200 to say, okay, so what questions, concerns, feedback, ideas, anything from yesterday after 00:06:44.200 --> 00:06:51.480 sleeping on anything, anybody have any things that they pondered overnight? Was it outside 00:06:51.480 --> 00:07:11.280 of my reflection on last night? Great job in categorizing the box for the someone that 00:07:11.280 --> 00:07:20.160 you have a big, big, big variety. It seemed like we were, you know, you weren't working 00:07:20.160 --> 00:07:28.080 towards the common one. Okay. Well, this is a high level over thought, but for me personally, 00:07:28.080 --> 00:07:34.480 the quality of my piece is something I'm very much interested in because it just captures 00:07:34.480 --> 00:07:42.160 him. Okay. And so listening to have peers here, I just think we're just on the right 00:07:42.160 --> 00:07:48.880 path. I think that when we are talking about our city and not necessarily compare it to 00:07:48.880 --> 00:07:58.960 everybody else in the book, which is where we are certain people are gravitate towards 00:07:58.960 --> 00:08:07.440 us because we all agree that we're saying that same kind of flavor culturally, you know, 00:08:07.440 --> 00:08:20.160 we all agree on it. We have our own partners here, really care about what they're doing. 00:08:20.160 --> 00:08:26.240 I'm just talking from city council perspective. Yeah. And I'm just a regular citizen here 00:08:26.240 --> 00:08:31.920 as well. So I'm just really glad to be sitting here knowing that when I go home, you know, 00:08:31.920 --> 00:08:44.240 I've been on the council here for five years. I'm just so excited about sitting next to 00:08:44.240 --> 00:09:07.680 people that were born and raised. So being able to know that when I go home, I'm done 00:09:07.680 --> 00:09:15.600 with all the incentive to ensure that the investors here, the developers, the chamber 00:09:15.600 --> 00:09:21.200 of commerce, the hospitals, the school district, the airport, you know, everybody's just still 00:09:21.200 --> 00:09:28.080 working hand in hand to make sure that I'm safe. So I appreciate that. I really do appreciate 00:09:28.080 --> 00:09:35.360 it. Great. And I think that's a good important thing. We're all, everybody here has the same 00:09:35.360 --> 00:09:40.400 hopes and dreams for them, that it's successful, that it's a great place to continue the work, 00:09:40.400 --> 00:09:45.520 play and visit and all that good stuff. And so yes, we've got issues. Yes, we've got to 00:09:45.520 --> 00:09:51.680 overcome some challenges, but if we operate today's goals from our strengths and our opportunities 00:09:51.680 --> 00:09:57.600 and our successes and tell that story, I think that's a good lead for the goals. Yes, Rick. 00:09:57.600 --> 00:10:02.240 I think sometimes we don't take advantage of some of the assets we have. The chamber of 00:10:02.240 --> 00:10:07.360 commerce has done a fabulous job of having what they call leadership done, but I don't 00:10:07.360 --> 00:10:13.600 think we call on those alumni who have been through that program to help them stay current 00:10:13.600 --> 00:10:24.560 on, I mean, the first class 30 years ago. 41. 41. A long time ago. A lot of those people 00:10:24.560 --> 00:10:30.000 no longer live here and things like that, but the ones that do are still worth, you know, 00:10:30.000 --> 00:10:35.920 contacting to help them be our cheerleaders in the community. And I think sometimes we 00:10:35.920 --> 00:10:42.560 haven't done a good job of staying in touch and I can speak from experience. I was in 00:10:42.560 --> 00:10:58.480 class one and two, average honor. I think that's part of our cheerleading point that 00:10:59.040 --> 00:11:02.800 we've got some more cheerleaders out there. We're just not calling. Yeah, that's a great 00:11:02.800 --> 00:11:07.920 idea. So can you speak to what is the, is there an alumni group? How active is it? What 00:11:07.920 --> 00:11:13.360 does that look like there? It ebbs and flows. 41 years is a long time. You get hold of people. 00:11:13.360 --> 00:11:16.480 Sometimes you find out there's somebody that's been in class one that you didn't even know 00:11:16.480 --> 00:11:19.680 that I didn't know that. I'm glad to know you walked out in the first class. I'm going 00:11:19.680 --> 00:11:27.040 to put in our board for a minute. That's like the fact though that it's so strict. If you 00:11:27.040 --> 00:11:31.120 miss the first meeting, you don't, you don't get to come. So it's important that everybody 00:11:31.120 --> 00:11:35.280 come to all the things. So that's a good time. I think it has a, it has a great reputation. 00:11:35.280 --> 00:11:40.400 I know Matilda is a graduate from it. There's probably a few others. There's a graduate 00:11:40.400 --> 00:11:50.640 leadership in that here. There's three people. Okay. Oh, I am. Oh, you. But I think an alumni 00:11:50.640 --> 00:11:54.880 program has always been talked about. It's not a dual class project every year. He was 00:11:54.880 --> 00:11:58.800 the young professionals one of the years ago. They're working on a chamber foundation right 00:11:58.800 --> 00:12:03.520 now, which is exciting. But one of the goals is getting individuals that take the program 00:12:03.520 --> 00:12:10.240 to speak elected or appointed or board positions, but having the advancements to do it and the 00:12:10.240 --> 00:12:13.760 knowledge to do it. So not just instantly saying, oh, I've done leadership that now 00:12:13.760 --> 00:12:18.720 I'm going to go run for city council, working their way up through committees and appointments 00:12:18.720 --> 00:12:23.520 and whatnot and leveraging their community wide knowledge into opportunity to advocate 00:12:23.520 --> 00:12:28.080 for this community president. Amen. And that's the whole point. The chamber adult leadership 00:12:28.080 --> 00:12:33.600 programs across the country is to prepare up and coming business leaders to become up 00:12:33.600 --> 00:12:38.960 and coming community leaders. And, you know, the work starts after graduation, you know, 00:12:38.960 --> 00:12:45.360 is preparing them for all that. I don't think that we've convinced enough of them to go ahead 00:12:45.360 --> 00:12:51.040 and run for the elected offices. I'm going to tell you that I'm, I don't think the current 00:12:52.240 --> 00:13:00.000 candidates for city council have much background on behind the scenes. So we have an educational 00:13:00.000 --> 00:13:06.800 job that's huge. Right. Well, maybe you can lead this year's graduations and you can promote 00:13:06.800 --> 00:13:11.200 that. But that's really the whole point of that really is the whole point of leadership 00:13:11.200 --> 00:13:15.440 for them to graduate thinking, okay, what's my next step here? Is it running for office? 00:13:15.440 --> 00:13:19.760 Is it getting on a board? Is it working with a nonprofit? What does that look like? 00:13:21.520 --> 00:13:26.880 I like the United way. They do a good job of taking people who want to be on some of these 00:13:26.880 --> 00:13:32.160 boards and commissions who have no experience. And, and some of those who have been around, 00:13:32.160 --> 00:13:39.120 I teach the liability part of being on the board, uh, have in the past and have recently, but I mean, 00:13:39.120 --> 00:13:44.640 there's another group that they're, they're in this for the good of the community, but maybe from a 00:13:44.640 --> 00:13:54.480 different angle, but we all work together. Well, the one thing that came to my mind is 00:13:54.480 --> 00:14:02.720 we see this a lot. I think the barrier is always, that's great. We got to give people like ready 00:14:02.720 --> 00:14:10.560 30 seconds to a minute materials that they can distribute like this, like that goes back to 00:14:10.560 --> 00:14:16.080 storytelling. Well, it comes down to like the boots on the ground logistics and someone owning 00:14:16.080 --> 00:14:23.280 those like snippets, those bits, those little pieces of facts. It's not a huge document like 00:14:23.280 --> 00:14:28.640 this, this big and people just look and they go, I'm not gonna read that. It needs to be like one 00:14:28.640 --> 00:14:34.400 slide. It needs to be 30 seconds video. Everyone's got TikTok brand. So they're not gonna, they're 00:14:34.400 --> 00:14:38.880 not going to watch it. They're not going to look at it. Like we just got to adapt to it. I mean, 00:14:38.880 --> 00:14:44.720 it's worth my visit for all the time now. All of our trainings has been turned into a minute and a 00:14:44.720 --> 00:14:52.640 half video. Yeah. Same here too. I mean, I used my strategic plans about five years ago. I started 00:14:52.640 --> 00:14:58.080 doing these one pagers because people are like, citizens aren't gonna read the whole strategic 00:14:58.080 --> 00:15:04.640 plan. One page with the goals listed and that's it. You're right. And the book, I think you can 00:15:04.640 --> 00:15:11.040 incorporate that in all that y'all do and especially on media, like in a video. If you have 00:15:11.040 --> 00:15:16.080 what Briggs say, and I think, you know, we can leverage those networks, but we have to give them 00:15:16.080 --> 00:15:23.920 that 30 second elevator speech too. Like, or else I'll just, okay, I'm engaged in community. What do 00:15:23.920 --> 00:15:31.120 I do? And everyone just stands there, looks at each other. Yeah. Right. Like that's the idea to 00:15:31.120 --> 00:15:38.240 execution. Yeah. Y'all have this year's graduation speaker yet for leadership? It's usually a member 00:15:38.240 --> 00:15:43.440 of the club. Oh, okay. The class comes and talks about what their project was and what they learned. 00:15:43.440 --> 00:15:47.440 So they have to appoint their own speaker. Okay. Yeah. Well, maybe that's a good message to give 00:15:47.440 --> 00:15:52.880 that speaker is like, let's talk about what's next after this and what we've prepared you for. 00:15:52.880 --> 00:16:04.400 And then maybe you're one patient. So I can, um, Lucy, bring up that. Oh, yeah. Yeah. It's just a 00:16:04.400 --> 00:16:10.240 white glove service. Like your service in general. I think we're all, um, a lot of businesses on the 00:16:10.240 --> 00:16:15.280 banking, I mean, it's all served, right? I mean, my bank or another bank is, you know, one, it's 00:16:15.280 --> 00:16:19.200 the service that you get that makes you want to come back. So I don't know if the city is any 00:16:19.200 --> 00:16:24.000 different. Um, but I think if you're going to have a 30 minute or 30 second or a minute and a half 00:16:24.000 --> 00:16:30.080 for sales pitch or storytelling, like it's a lot easier to do that. It's like what you're saying 00:16:30.080 --> 00:16:36.240 is actually true. Right. And, and the problem is, um, I mean, there's probably some challenges on 00:16:36.240 --> 00:16:40.400 how you only pay to get a faster service, but if it's been done in other cities, we should figure 00:16:40.400 --> 00:16:46.160 out how to do that so that we can offer that thing. But I think the underlying premise is we 00:16:46.160 --> 00:16:52.960 need to offer good service. Like in the last probably 90 days, I've had two instances with 00:16:52.960 --> 00:17:01.120 the city, one as a property owner where they tended to apply for a permit and they, the city 00:17:01.120 --> 00:17:09.120 closes at noon on Friday. So they sit around and wait and they don't notify them until the 11 o'clock 00:17:09.120 --> 00:17:14.880 hour on Friday that, Hey, your permit has an issue or has been rejected. I mean, there's nothing you 00:17:14.880 --> 00:17:22.480 can do or get to the weekend or, um, and then with that same tenant, I was just, they had transferred 00:17:22.480 --> 00:17:28.960 utilities over to the tenant. We were trying to get transferred back to us before they terminated 00:17:28.960 --> 00:17:36.400 utilities. We contacted the city facility department on Monday and they said that they call us on 00:17:36.400 --> 00:17:40.960 Friday at the end of the 11 o'clock hours, two instances, two for two, and I have zero billing 00:17:40.960 --> 00:17:48.000 C on a regular basis. And of course they're done at 1130. So then the electricity gets turned off 00:17:48.000 --> 00:17:54.400 that night. One that is the, um, uh, they didn't do the transfer. They still got to go back to the 00:17:54.400 --> 00:17:59.600 permit for the, um, inspection process, which was not true. All we had to do was just transfer it 00:17:59.600 --> 00:18:05.200 from one order to the other. Um, but they waited five days to give us that information and it was 00:18:05.200 --> 00:18:10.160 right 30 minutes before they closed. The only reason that's happening is because some employee 00:18:10.160 --> 00:18:14.400 thinks that that's okay. There's no, there's some, there's no one who's told that employee 00:18:14.400 --> 00:18:23.680 That's what I'm saying. Like they think that's okay because no one from above them has told 00:18:23.680 --> 00:18:30.240 them that that's unacceptable service at the city of Denver. Right. So that standard has to be good. 00:18:30.240 --> 00:18:38.320 So we've had permits that have been issued and I'm not so happy with the work that you 00:18:38.880 --> 00:18:45.440 be done. Okay. Oh, you're kidding. What happened the last nine months? Uh, you know, 00:18:45.440 --> 00:18:51.680 we're not going to do that. I was just thinking of writing some thoughts on it yesterday. I felt 00:18:51.680 --> 00:18:57.040 that was here for this morning. Really I was, I was looking at the perspective of our organization, 00:18:57.040 --> 00:19:02.160 you know, the larger organization here probably seem a clearer as long once they're still trying 00:19:02.160 --> 00:19:08.400 to figure it out, but every department has to collaborate. We have to look at it as we have one 00:19:08.400 --> 00:19:16.320 common goal. Right. And, and if the organization is the city of Denver and we, he, the board is 00:19:16.320 --> 00:19:22.160 one department, then we have to identify where our farmers are across the aisle. We have to identify 00:19:22.160 --> 00:19:28.480 who the other components are of this organization that we are misfiring and we have to align. 00:19:28.480 --> 00:19:34.640 Because without it, you're not going to fix what he and I have talked about. You're not going to 00:19:34.640 --> 00:19:39.760 fix the builders that come once and they tell you that's it. I'm not coming back. Right. Uh, 00:19:39.760 --> 00:19:46.640 and we burn to a lot of big builders that way. Um, but it's that collaboration that this patient, 00:19:46.640 --> 00:19:55.440 the, the, Hey, this is, this is not EDP. This is not your other. It's a holistic reputation. 00:19:55.440 --> 00:19:59.920 Right. And as much as I agree with what's taking us, I love the outdoors and I want the outside, 00:19:59.920 --> 00:20:05.600 I have to figure out how to tax for that purpose, but I also have to figure out how to create 00:20:05.600 --> 00:20:10.880 opportunity for the, maybe not the size of the organization that I want to see, but I do need 00:20:10.880 --> 00:20:15.440 some of those. I do need some large organization. I need some little, some small. 00:20:15.440 --> 00:20:21.040 The problem is like someone like Lee that has interaction a lot, someone like myself that has 00:20:21.040 --> 00:20:25.360 contact in the city, like we can pick up a phone call, so I would get up somewhere at six or seven 00:20:25.360 --> 00:20:30.480 o'clock at night and get a thing over the weekend. I didn't transition in my face and get that fixed. 00:20:30.480 --> 00:20:38.560 That's not available to. Well, in the back of the, you shouldn't even have to, it shouldn't be on 00:20:38.560 --> 00:20:44.080 who's got contacts after hours to get something done. It should be an expectation of all employees 00:20:44.080 --> 00:20:50.000 out of the city that says these are our standards and you will live up to these if you plan to 00:20:50.000 --> 00:20:54.000 continue work. I agree with what they're saying. Well, there's, there's another part that I look, 00:20:54.000 --> 00:20:59.200 you know, some of these subcommittees on building inspection or plan approvals and checklists, 00:20:59.200 --> 00:21:05.680 and the amount of submittals coming into the city is pretty large. And, you know, like I said 00:21:05.680 --> 00:21:09.120 before, a lot of the projects are part of projects that are being worked on today. 00:21:09.120 --> 00:21:16.080 So I think it's got to be a city management leadership and city council saying we want 00:21:16.080 --> 00:21:21.680 this piece of our city to be the best service because we see the importance and see. So I 00:21:21.680 --> 00:21:28.240 think we have to meet with city manager and city council members and say, okay, we have, 00:21:28.240 --> 00:21:33.360 if we will truly believe what's coming out of this, that time to get something done in customer 00:21:33.360 --> 00:21:39.920 service in those departments are the number one, because I said yesterday, ready employees, 00:21:39.920 --> 00:21:44.480 they're ready sites. Basically there are a pipeline of employees. If that is the real 00:21:44.480 --> 00:21:50.400 over incentives, not that we don't want to get rid of it since, but those are the real top two 00:21:50.400 --> 00:21:55.520 things that most people are looking for. Let's make it, let's make a decision. We're going to 00:21:55.520 --> 00:22:00.560 put funding to that, right? We're going to put our money where our mouth is and let's go advocate 00:22:00.560 --> 00:22:05.360 because that's about what we can do in those areas. Let's go advocate, get that done because 00:22:05.360 --> 00:22:12.960 we don't have a lot of funds because the real train to go through a money deal. Let's, let's 00:22:12.960 --> 00:22:17.840 service them. We're at the top of the city, state of Texas, the top of business and everybody pays 00:22:17.840 --> 00:22:22.320 the same, doesn't matter where you stop, don't you walk in. So what do I have to sell? Cirks, 00:22:22.320 --> 00:22:27.200 somebody's closing at eight, seven o'clock on a Saturday morning or they're at seven o'clock on a 00:22:27.200 --> 00:22:33.920 Saturday morning. You know, you're already paying, you just said, well, it is actually because 00:22:33.920 --> 00:22:39.520 you look at the number of permits coming in, the process and the flow, you know, I'm not defending 00:22:39.520 --> 00:22:46.080 them getting back to you, but they may have had 2000 of those that day, you know, they didn't have 00:22:46.080 --> 00:22:50.880 it twice. So it sounds like a trend, but it's looking at that workflow and going, are we, are 00:22:50.880 --> 00:22:56.080 we putting our money where we think it actually moves the needle? It's, it's building metrics for 00:22:56.080 --> 00:23:05.520 analytics that drive that. That's the same thing. If you go through purchasing refuse or whatever, 00:23:05.520 --> 00:23:13.040 and guys who are accounts payable have 5,000 a day, they don't know they just see a stack of 5,000. 00:23:14.000 --> 00:23:20.400 They don't have like an aging report and some other key metrics that actually give them the 00:23:20.400 --> 00:23:28.320 dashboard or the transparency to know what's important. Like it's not, it's very easy to say 00:23:28.320 --> 00:23:36.080 that people don't care. Right. That's nine times out of 10, it's not true. They typically don't 00:23:36.080 --> 00:23:42.560 understand either their part in the whole system or they can't see the results of what they're doing. 00:23:42.560 --> 00:23:48.560 Right. So if you can, if you can put those things in front of them, it'll fix it like five times 00:23:48.560 --> 00:23:57.040 out of 10. Agreed. And I think you're right that most people, when they know better, they'll do 00:23:57.040 --> 00:24:04.720 better. It's often an opportunity, it's often a problem of them not knowing what this is for 00:24:04.720 --> 00:24:10.160 and what the vision is. If all city employees can't say what the vision is for the city, 00:24:10.160 --> 00:24:15.920 then they don't see their piece in it. If this might be an IE question, you know, I know our 00:24:15.920 --> 00:24:24.480 industry is run by KPIs. That's where I just wrote, sorry, NIUP. So for a city, when it comes to 00:24:24.480 --> 00:24:30.480 permits and things like that, where does it start to set goals? And what I mean by that is if I had 00:24:30.480 --> 00:24:37.840 5,000 permits a week and I can only process 200, that's fine. But do we have goals of what kind of 00:24:37.840 --> 00:24:45.440 200, what level of impact 200 are we going to process? And how many do we want to? Is there 00:24:45.440 --> 00:24:52.960 any type of common goal of achievement as a city that we're trying to do when it comes to that? 00:24:52.960 --> 00:24:58.480 And I'm being like, because in my industry it's all about KPIs. Right. Everything is on push. 00:24:58.480 --> 00:25:03.200 I think that's the answer right there. And because we don't have development services sitting here at 00:25:03.200 --> 00:25:08.000 the table today, but I think this quarterly roundtable where everybody comes together and 00:25:08.000 --> 00:25:13.680 there's a, you know, where development services is sitting there with all of y'all in a big group, 00:25:13.680 --> 00:25:18.480 that question can be answered there. What are the KPIs? Are they on track with what we need? 00:25:18.480 --> 00:25:24.000 They're working hard and they have reviews and they have processes internally that, you know, 00:25:24.000 --> 00:25:28.720 serving on some of these subcommittees of these things. They're working very hard at those things. 00:25:28.720 --> 00:25:34.400 You know, I think part of the problem is in that part, we can forecast our business, right? We can 00:25:34.400 --> 00:25:39.600 know we're going to go bid on 15 jobs, we're going to close three or whatever that is. The city then 00:25:39.600 --> 00:25:46.000 has to take whatever's submitted. So one month that thing may spike in the next month it might be low. 00:25:46.000 --> 00:25:50.320 So I think that's their hardest challenge is balancing that workload because they don't have 00:25:50.320 --> 00:25:55.520 any control. If you guys are busy, you're not going to bid jobs for a few weeks, right? Until you know 00:25:55.520 --> 00:26:00.960 you can get to those projects, the city has to take. And so that's one paddle that they have. 00:26:00.960 --> 00:26:04.880 So I think it's just helping out again, back to say, okay, we're going to fund this, even it 00:26:04.880 --> 00:26:10.800 at the highest level because this is the problem. But I know they are working very hard on that. 00:26:10.800 --> 00:26:17.440 Scott's here, Charlie's kind of taking the reign on that and it's just hard because it's huge fights. 00:26:17.440 --> 00:26:23.680 Not that it can't be overcome. He can manage to overcome. And I mean, I think we don't know what 00:26:23.680 --> 00:26:28.240 all that is until y'all sit down and talk to them. Like they're doing a good job on a lot of things. 00:26:28.240 --> 00:26:33.280 They need to be sitting here and talking about what all that is with y'all. So they do developer town 00:26:33.280 --> 00:26:40.160 calls. And I think they're probably the same way that like Kristen or Jamie report on mainstream 00:26:40.160 --> 00:26:46.240 or EDP, they can always do a quarterly report to have some of that fact. Are you doing quarterly? 00:26:46.240 --> 00:26:52.560 It's just like anything else, right? The more you sit down and talk about it, 00:26:52.560 --> 00:26:55.600 everybody understands. And when everybody understands, everybody kind of 00:26:55.600 --> 00:27:00.000 does better once they understand it. So that's the economic film. They may ask for you. 00:27:00.000 --> 00:27:07.680 They don't. A lot of times I'll talk to development services directors that they don't understand 00:27:07.680 --> 00:27:12.400 where they are. They don't even understand that they're doing that. What that is and their piece 00:27:12.400 --> 00:27:18.800 in it. So I think the more y'all can collaborate and work together with all that, I think that 00:27:18.800 --> 00:27:23.520 cross-department collaboration can be really important. And one thing I'll say, kind of 00:27:23.520 --> 00:27:28.400 speaking to Rick's thing, and then we'll start writing some goals. Talking about the chamber, 00:27:28.400 --> 00:27:34.400 one of the best things that I've seen where chambers have a long history of alumni classes, 00:27:34.400 --> 00:27:40.800 but not a real solid, robust alumni group. It could be next year's project. I know you usually 00:27:40.800 --> 00:27:45.600 let them decide on their project, but you can also feed them and say your project this year is you're 00:27:45.600 --> 00:27:49.600 going to create an alumni group. They don't decide. Our board decides. Okay, well there you go. 00:27:49.600 --> 00:27:58.720 So you get to help decide what the project is for the leadership class? 00:27:58.720 --> 00:28:06.000 The board. The board folks got it. Yeah, that might be a good project. So like let's say 00:28:06.000 --> 00:28:10.720 leadership class that starts in August. Your project this year is you're going to build 00:28:10.720 --> 00:28:18.480 and execute an alumni organization, and then they figure out what mechanics are. Anyway, 00:28:18.480 --> 00:28:22.800 that's just one of the best practices I've seen. And then when they own it, all of a sudden it's 00:28:22.800 --> 00:28:27.120 really, really strong. Yes, every other challenge. Was there any briefing day? 00:28:27.120 --> 00:28:34.880 Especially with experience. Let them build it. They're there to do stuff like that. 00:28:34.880 --> 00:28:45.120 And then they're on, but he already knows. Yeah, he's done it twice so he knows what to do. 00:28:45.120 --> 00:28:48.640 He was forced into that, but I think, I think you're right, Rick, that that's a good 00:28:48.640 --> 00:28:55.520 action tool that we're not really activating yet. So okay. All right, any other things? 00:28:55.520 --> 00:29:03.440 Okay, so hopefully you've decided on what your top two goals are for the year. I hope you, 00:29:03.440 --> 00:29:08.000 just a refresher. I'm going to give you, I'm going to give everybody two post-it notes. 00:29:08.000 --> 00:29:12.240 The colors don't matter. We're going to have different colors. When I give you your two 00:29:12.240 --> 00:29:17.200 notes, I want you to tear them apart. You got one goal on one sheet, another goal on another sheet. 00:29:17.200 --> 00:29:23.520 Now a goal is kind of an overarching goal. We're going to have multiple strategies underneath. 00:29:23.520 --> 00:29:27.840 When we get three to seven goals put up here, we're going to have strategies underneath them. 00:29:27.840 --> 00:29:33.120 So what's going to naturally happen is something that you think is a goal. Somebody else 00:29:33.440 --> 00:29:38.080 has a bigger goal. And so now you're going to become a strategy under another category. 00:29:38.080 --> 00:29:42.320 Okay, so we're going to, you're going to help me organize all this on the flip charts. 00:29:42.320 --> 00:29:48.800 So I want you to think about for this organization, what are the top two things that we need to put 00:29:48.800 --> 00:29:54.320 our goals that we need to get done next, the rest of this fiscal year and next fiscal year. So that's 00:29:54.320 --> 00:30:00.080 like a little over a year and a half or whatever. So be thinking about that. If you need to get up 00:30:00.080 --> 00:30:07.200 and walk around and refresh yourself on the stuff we mentioned yesterday, I want you to think about 00:30:07.200 --> 00:30:11.920 the SWOT analysis that we went through. I want you to think about the staff's SWOT analysis, 00:30:11.920 --> 00:30:17.600 which was real similar. And so look through if there's anything you circled or took notes on 00:30:17.600 --> 00:30:23.600 yesterday that stood out to you. So we'll get everybody's top twos and then we're going to see, 00:30:23.600 --> 00:30:28.160 is there anything really big missing that you're, whatever your number three is probably going to be 00:30:28.160 --> 00:30:33.920 somebody else's. So we'll see what's missing. Use your sharpie for this, please. I want you to write 00:30:33.920 --> 00:30:38.160 just a quick goal on the sheet of paper 00:30:38.160 --> 00:30:46.480 and use your sharpie so folks can see it from across the room. 00:30:49.120 --> 00:31:01.600 I'll give you a minute. I was like you've seen the same, but two of those already lost your sharpie 00:31:01.600 --> 00:31:06.160 or you stole my sharpie and took it home and I'll get any of the other ones going. 00:31:11.840 --> 00:31:21.600 No, it's not for our legs. 00:31:21.600 --> 00:31:34.960 Top two, disorientation. And I also want you to think about yesterday we talked about 00:31:34.960 --> 00:31:42.240 things that we can get done and things that we can get influenced. 00:31:42.240 --> 00:31:59.760 Anybody need a sharpie? 00:32:05.120 --> 00:32:07.760 We have an extra one. 00:32:07.760 --> 00:32:25.200 No, don't tear it. Y'all don't tear your sheets, okay? One goal per sheet. One goal per sheet. 00:32:35.280 --> 00:32:39.760 I mean 00:32:39.760 --> 00:32:53.760 All right, everybody got two sheets. 00:33:05.600 --> 00:33:17.120 Now workforce development, think about recruitment, retention, VRE program, 00:33:17.120 --> 00:33:25.200 white gloves, all that stuff. So some of your goals are going to be things that you can do. 00:33:25.200 --> 00:33:29.760 Some things are going to be things you can influence that others can do. 00:33:33.040 --> 00:33:36.560 Use your sharpie right large so people can see it across the room. 00:33:36.560 --> 00:33:42.800 Who needs another sheet? Change your mind? Messed up? 00:33:42.800 --> 00:33:52.880 You need to get up and walk around, please do. 00:33:52.880 --> 00:33:59.600 Who needs another sheet? An additional sheet or replacement? 00:34:03.760 --> 00:34:09.600 Pass. 00:34:09.600 --> 00:34:27.920 Maybe another minute. You can walk around if you can't see any of the 00:34:29.600 --> 00:34:36.160 words up there. Look at the SWAT from yesterday. What did you circle? What stood out? 00:34:54.560 --> 00:35:03.600 Well, like the SWAT during council, they receive, which I do all the time. 00:35:03.600 --> 00:35:08.800 Those lights are actually very very hot sometimes. 00:35:23.600 --> 00:35:25.680 Well, thanks for asking. 00:35:47.760 --> 00:35:59.600 To be a little sister to this guy. He's five years young. Five years, okay. So he just 00:35:59.600 --> 00:36:02.480 colors like that. He's not turning gray, he just colored like that. 00:36:17.440 --> 00:36:21.040 Got a bound book of the 10 generations back. 00:36:21.040 --> 00:36:33.600 Oh my gosh, oh my gosh. 00:36:33.600 --> 00:36:42.320 Today is old. I've got a couple people working. 00:36:48.000 --> 00:36:55.600 Oh, you just turned nine. So I'm David. So competing. 00:37:18.000 --> 00:37:22.000 Puppies are not raised again. Do you want the sound on? I'm sorry. 00:37:22.000 --> 00:37:29.600 Is that what you were saying? Yes. There we go. Yeah. One of these puppies for getting this weekend. 00:37:47.440 --> 00:38:15.520 All right. Okay. All right. 00:38:17.440 --> 00:38:21.520 Okay. 00:38:47.520 --> 00:38:50.880 People still writing, but that's okay. We'll just go ahead and start going and see what 00:38:50.880 --> 00:38:56.880 seeing what we got coming up. Okay. So what we're going to do here, what we're going to do here 00:38:56.880 --> 00:39:04.560 is one person is going to call out one of their goal areas on their goal language. 00:39:04.560 --> 00:39:10.720 And we are going to categorize them up here. Maybe three on this side and two and three. 00:39:10.720 --> 00:39:15.360 We'll see what happens here. But as people start calling them out, you're going to help 00:39:15.360 --> 00:39:19.440 me organize. Where do you think it goes? Because a lot of these things that you're going to say, 00:39:19.440 --> 00:39:23.520 you know, in multiple categories. So we're not trying to get everything perfect. We're 00:39:23.520 --> 00:39:27.280 just trying to get everything that makes sense logically in the right areas. Okay. 00:39:27.280 --> 00:39:35.440 So who wants to go first? One goal, just call it out. What you got? Well, mine wraps around 00:39:35.440 --> 00:39:43.840 funding and the perception of funding and people out there are thinking that someone like me is 00:39:43.840 --> 00:39:49.440 taking money from someone like this, so I can give them special treatment, you know, and that kind 00:39:49.440 --> 00:39:58.240 of thing. I like for us to be more transparent in, you know, how funding works for a Norway 00:39:58.240 --> 00:40:05.200 community. I said how things are built, the incentives part. And then I have executive 00:40:05.200 --> 00:40:14.000 help and leadership, but we need more in just perception of how funding works. Okay. So is 00:40:14.000 --> 00:40:21.600 this a funding category or is this a storytelling category? It's going to be both, but mostly we 00:40:21.600 --> 00:40:27.360 want to put it out as a funding thing. Okay. Well, I can tell the storyteller. Let's put it on the 00:40:27.360 --> 00:40:32.960 storyteller. Okay. So the way you're describing it, it sounds to me like it's getting the word out 00:40:32.960 --> 00:40:39.920 about what we're really doing on the transparency. How does it work? All that. Okay. Okay. So let's 00:40:39.920 --> 00:40:47.120 put that here. We'll start with storytelling. Who else has a storytelling goal or marketing 00:40:47.120 --> 00:40:55.040 goal? Kim? Yeah. So I wrote a messaging campaign and the three things would be a piece of messaging 00:40:55.040 --> 00:41:03.760 blog, if you should do at our city, stakeholder buy-in, which was meeting everybody that would 00:41:03.760 --> 00:41:09.600 need buy-in from this, and then free earned media, crack up our messaging blog. Okay. So messaging 00:41:09.600 --> 00:41:14.720 campaign, cohesive messaging, stakeholder, and earned media. Okay. So now y'all see what's happening 00:41:14.720 --> 00:41:21.520 now. Her storytelling goal is now strategy under a bigger goal. There may be even a bigger one here. 00:41:21.520 --> 00:41:25.600 So we'll, we'll keep this category going. Why don't you have some storytellers? This is creating, 00:41:25.600 --> 00:41:32.880 create, and tell the story of that. So more broad. Right. Now, is this the story of economic 00:41:32.880 --> 00:41:36.960 development in general or the storytelling of economic development in Denton and what we've 00:41:36.960 --> 00:41:54.880 won up at the top? Okay. I think this is a bigger overarching goal. Okay. Who else has storytelling? 00:41:54.880 --> 00:42:00.880 Promoting the impact. I think part of what the monitoring is you bring people about all 00:42:00.880 --> 00:42:07.120 business. They come with it. They contribute to that and also tell that story. It's tiff. The big 00:42:07.120 --> 00:42:12.240 analysis is always called butt fool. Butt fool is the speed here. All this other stuff that happened. 00:42:12.240 --> 00:42:21.760 Right. Right. What do you have? Read it for everybody. Celebrate past successes, 00:42:21.760 --> 00:42:30.400 thus encourage repeats. Celebrate past successes and then encourage repeat. 00:42:31.840 --> 00:42:36.400 So I think this part right here, I don't want to gloss over what Jason said on the multiplier 00:42:36.400 --> 00:42:42.640 piece. He said promote a multiplier effect of new businesses. So talk about what the impact is 00:42:42.640 --> 00:42:50.320 right now. What are y'all using a data impact tool? We are using impact data source. Okay. Good. 00:42:50.320 --> 00:42:56.800 And so is that, is that software mainly used in-house or are y'all using that to promote 00:42:56.800 --> 00:43:01.440 messages like the, like what Jason's talking about? It's mostly used in-house, but we can 00:43:01.440 --> 00:43:06.560 definitely certainly hear in a way to promote it better. Roger? Sometimes different because 00:43:06.560 --> 00:43:13.440 the tip structure is different than the state I came from. But you know, when you get over the 00:43:13.440 --> 00:43:19.680 city council and there's an argument, it's always over you. You're asking for future money. Right. 00:43:19.680 --> 00:43:24.880 You can get money up to 20 years. And the funny thing and funny as they start counting this money, 00:43:26.560 --> 00:43:31.600 it's like, you know, this project isn't going to generate any money. I'm not taking anything 00:43:31.600 --> 00:43:37.600 away from you. I'm taking part of it. Right. Zero loss. Like until that's almost been part of that 00:43:37.600 --> 00:43:44.400 before. Right. So just to clarify, everybody probably knows this already, but in Texas, 00:43:44.400 --> 00:43:49.760 we call them TURS, Tax Increment Refinance Zones. In other states, they're called TIFFs. 00:43:49.760 --> 00:43:56.320 And it actually is a TIFF, but a TIFF is a Tax Increment Finance Process. And so what he 00:43:56.320 --> 00:44:01.920 says TIFF is the same thing as TURS. So it's got a good story for that too. It's a discussion. 00:44:01.920 --> 00:44:08.880 Yeah, it is a TURS. Right. If you said you could do that exactly. Since 2005, I think when that 00:44:08.880 --> 00:44:14.880 started, this is generating this much income. Had we done nothing, it would have been $96 times 00:44:14.880 --> 00:44:20.000 whatever, because it was all ahead exemplary. And then the next sentence is, 00:44:20.000 --> 00:44:27.600 which the tax payer would pay. But for those taxes coming in, the tax payers would have to 00:44:27.600 --> 00:44:32.800 pay that. I mean, a residential. You can do that on a single penny planet round to that, 00:44:32.800 --> 00:44:38.400 go back at one point and say, picture one, picture two. Yeah. Yeah. And that's part of that story 00:44:38.400 --> 00:44:45.440 time for sure. So who in here has seen the impact data source software product, the result that 00:44:45.440 --> 00:44:50.560 Brittany's talking about? Do y'all know what that is? I see one hand shaking yes. Yeah, it's okay. 00:44:50.560 --> 00:44:56.320 Y'all know what impact that is. So Impact Degasource is a company and they provide software 00:44:56.320 --> 00:45:02.480 service to cities. And it's an input output model. So whenever a project is considering 00:45:02.480 --> 00:45:07.680 coming to Denton, we figure out what the numbers are. You put that into the software and it says, 00:45:07.680 --> 00:45:13.680 if this company comes here with this much jobs, this much capital investment, this much tax 00:45:13.680 --> 00:45:20.080 augmentation, here's what the impact of that company is. One year, five years, 10 years, 00:45:20.080 --> 00:45:25.040 whatever. Yeah, we see it. We didn't know where it came from. Yeah, they're doing a good job. 00:45:25.040 --> 00:45:31.040 Yeah. That data is a piece that can really tell a good story if you use that for storytelling. And 00:45:31.040 --> 00:45:38.000 it's also what happens if a business comes and says, Hey, we're being ported by Louisiana or 00:45:38.000 --> 00:45:43.360 Oklahoma or Georgia or whatever. We're fixing the lead. You can put that in there and you can 00:45:43.360 --> 00:45:48.800 generate a number of what that would cost you to lose that company. And that's how you start 00:45:48.800 --> 00:45:54.720 generating the numbers for an incentive or retention incentive. So that's a really great 00:45:54.720 --> 00:46:00.400 tool. But you can go a step further and using that data to tell stories. So, Clay? 00:46:00.400 --> 00:46:05.760 I was making sure I was going to mention that it was in the presentation that they mentioned. 00:46:05.760 --> 00:46:11.920 Okay. All right. Who else has something along the lines of storytelling? 00:46:14.320 --> 00:46:20.160 I don't know. And this is a tough one, but I put spotlight economic development impact of 00:46:20.160 --> 00:46:25.680 the homeless problem because, like I said, I was at a candidate forum for city council last night 00:46:25.680 --> 00:46:32.960 until 10 o'clock. And I would say, you know, 2% of the people I listened to understood economic 00:46:32.960 --> 00:46:38.320 development. And almost all of them said, you know, basically we should, 00:46:41.120 --> 00:46:48.240 the sky is no limit to the funds that we should spend. But I don't know that they, 00:46:48.240 --> 00:46:56.320 getting out the story of how it had detrimental effects for reputation management. 00:46:56.320 --> 00:47:03.760 Yeah. But it's a tough subject to know. Nobody wants anyone to suffer. 00:47:03.760 --> 00:47:06.160 No one, no limit to spending the money on what? 00:47:06.960 --> 00:47:12.160 Just the whole, I mean, some people believe as many homeless come here from wherever. I mean, 00:47:12.160 --> 00:47:16.240 and I heard this last night, the more that we should have, we should just keep 00:47:16.240 --> 00:47:20.160 funding, take away from wherever else it's basically. 00:47:20.160 --> 00:47:27.680 Yeah, go back to that triangle, right? Is that what we want our tax dollars to go to, 00:47:27.680 --> 00:47:33.840 to that extent? There's no telling that story. Right. And that's right. So this relating to that. 00:47:34.720 --> 00:47:39.520 You're right. Okay. So that goes in storytelling too. So, and I think y'all can articulate a 00:47:39.520 --> 00:47:44.160 clear message about what that impact is. What else is storytelling? Anything else? 00:47:44.160 --> 00:47:50.640 I might under storytelling, I wrote fuel and focus partnership with opportunity and collaboration, 00:47:50.640 --> 00:47:56.800 not competition or adversaries. So I think we all work together. The city can't tell the story, 00:47:56.800 --> 00:48:00.800 Main Street can tell the story or Stoke can tell the story or the chamber can tell the story. So I 00:48:00.800 --> 00:48:06.800 think utilizing each other more strategically as partners and not, we're sitting at the same tables 00:48:06.800 --> 00:48:11.280 all the time collaborating on the same work. We have to share the same goal with vision. 00:48:11.280 --> 00:48:18.800 Okay. What if we say this is a new goal of like partnership boss, like fostering partnerships, 00:48:18.800 --> 00:48:22.880 building relationships, something else, but have a feeling that is you're not going to be the only 00:48:22.880 --> 00:48:32.240 one. Okay. I just, you're almost like, I know your brain's on the same place as other people. 00:48:32.240 --> 00:48:38.160 Let's see what you got. Okay. Lucy is set intentional inter-department collaboration. 00:48:38.160 --> 00:48:45.680 All of this work has to be intentionally brought together and not just so happen to come by. Oh, 00:48:45.680 --> 00:48:56.160 I do need this. Okay. So y'all see where Lucy's is the same set different. Like she's talking about 00:48:56.160 --> 00:49:02.480 partnerships across groups. Lucy's talking about partnerships across departments in the one group 00:49:02.480 --> 00:49:09.200 of the city. So we've got both of those are going to be critical for relationship building, right? 00:49:09.200 --> 00:49:13.680 What do you have, Jeremy? I just quit. Well, I quit development advantage and then I put servants 00:49:13.680 --> 00:49:18.720 in department collaboration below that as let's have categories. Okay. I don't know. 00:49:18.720 --> 00:49:26.560 Competitive advantage service. I just did the community. I kind of have to say, 00:49:26.560 --> 00:49:35.200 yeah, this is something different. I think, I think what, uh, what Aaron and Lucy are talking 00:49:35.200 --> 00:49:41.600 about here is like, how do we build up our bandwidth and our strength together as a unit? 00:49:41.600 --> 00:49:46.960 But I think this is like we need to, how do we set the stage for this? If we do it through this, 00:49:46.960 --> 00:49:52.560 but I think this is a whole nother goal of, um, that that whole competitive edge right there. 00:49:52.560 --> 00:49:57.520 Well, you shall lose me. I had this for Lina. I have pretty much the same as Lucy cross 00:49:57.520 --> 00:50:04.640 department collaboration and all departments. Yeah. So see the leadership and well, the service 00:50:04.640 --> 00:50:11.920 coach, then they are, and maybe they've never quit that. And this round table idea that y'all 00:50:11.920 --> 00:50:18.080 have, I think is a means to this. Um, when we get everybody on the same page, it's, it's hard to 00:50:18.080 --> 00:50:24.240 not see your place in the, in that situation. So, okay. So we've got cross department collaboration, 00:50:24.240 --> 00:50:34.080 all departments, same vision, same goal. And so, um, this might have to go, you know, higher up. 00:50:34.080 --> 00:50:39.520 So the city council, do y'all have a, uh, annual retreat like this where you kind of set the vision 00:50:39.520 --> 00:50:45.920 for the year? Okay. So, uh, you know, everybody here kind of understanding what that is too. 00:50:45.920 --> 00:50:50.320 Well, but there have been problems in the past where certain city council members refused to 00:50:50.320 --> 00:50:56.160 participate with the facilitator. And so we just called it. So I'm just saying, and, you know, 00:50:56.160 --> 00:51:00.560 they have varying degrees of symptom and we have to, sorry, I just felt like we should be like, 00:51:00.560 --> 00:51:04.640 we have to know those things because I mean, we don't leave anything. If we're trying to 00:51:04.640 --> 00:51:08.640 get a solution through and half of the, you know, half of the people sit down and say, I'm not 00:51:08.640 --> 00:51:12.960 walking. That makes it hard. Right. Which is part of the point of what we're trying to make here. 00:51:12.960 --> 00:51:17.680 Cause what I'm putting here was I was trying to think backwards. What's the goal? The goal 00:51:17.680 --> 00:51:22.160 is the recruitment and the retention. That is the economic development is that fruit and the name. 00:51:22.160 --> 00:51:28.160 Right. If we understand that to be the goal, then we need alignment with the city. Right. 00:51:28.160 --> 00:51:33.280 For those two goals, going back to what Lee was saying is we understand how 00:51:33.280 --> 00:51:41.920 we participate in the collaboration. Okay. So, um, this might be combined with this in a minute, 00:51:41.920 --> 00:51:46.880 but does recruitment, so this is just a matter of how y'all want this to look 00:51:46.880 --> 00:51:51.520 our recruitment and retention together in one goal or are they two separate goals? 00:51:52.240 --> 00:51:59.600 Separate. Except two separate goals. Okay. From my perspective, I think they're one because they 00:51:59.600 --> 00:52:10.000 don't hand in hand with each other. It's the same sword. Okay. So in your strategic plan or your, 00:52:10.000 --> 00:52:16.080 this is really a work plan for y'all for next year, are you, um, do we want recruitment and 00:52:16.080 --> 00:52:21.520 retention to be in one goal or should it reside in two where we can track kind of two tracks? 00:52:22.640 --> 00:52:27.120 Okay. All right. So we'll come back to yours in just a minute there because I think we'll divide 00:52:27.120 --> 00:52:33.680 that up. Does anybody else have anything about competitive advantage with, uh, white glove service? 00:52:33.680 --> 00:52:44.080 Yeah, we've got storytelling, then we've got fostering relationships, and then we have 00:52:44.080 --> 00:52:49.280 another thing here about how do we build up our competitive advantage like the white glove service 00:52:49.280 --> 00:52:56.640 that comes. So. Ha ha. There you go. Ha ha. Ample male white glove development service department. 00:52:56.640 --> 00:52:59.680 White glove service. I'm going to be drinking more, so just get ready. 00:52:59.680 --> 00:53:09.920 Streamline. So Kim's got streamline industry recruitment with university research strengths. 00:53:09.920 --> 00:53:17.280 What Brian said yesterday, I present it. So in my mind, this kind of goes with 00:53:19.520 --> 00:53:24.880 partnership development, but what do you think? Where do you think it goes? I think, um, 00:53:24.880 --> 00:53:30.960 I just think about recruitment is, but yeah, you're right. But I mean, I kind of think maybe 00:53:30.960 --> 00:53:36.160 it make this should be and so recruit my stuff. What do y'all think for streamline industry 00:53:36.160 --> 00:53:42.000 recruitment using with university resources and strengths, research, I think it probably goes. 00:53:43.200 --> 00:53:50.000 Okay, so we kind of have this customer service excellence white glove. It might end up going 00:53:50.000 --> 00:53:54.560 somewhere else in a minute, but I think it's strong enough y'all. Y'all said enough about 00:53:54.560 --> 00:53:58.720 it yesterday that it probably needs to be a standalone thing. So who else has like white 00:53:58.720 --> 00:54:03.520 glove customer service excellence? Mine's not quite white glove, but it is intentional touch 00:54:03.520 --> 00:54:08.000 points with current businesses to strengthen the ties to it, which would lead to the restriction. 00:54:08.000 --> 00:54:13.680 Okay, so that's a B R E thing, right? Like we're having a business retention expansion program in 00:54:13.680 --> 00:54:20.240 place where we know a program has like 10 or 15 steps in it. So like knowing where we are in the 00:54:20.240 --> 00:54:26.160 B R E steps, I think that's one of the steps right there. Okay, so who else has anything 00:54:26.160 --> 00:54:30.240 customer service excellence? What do you have? We have, I just hadn't been asked. I was going to 00:54:30.240 --> 00:54:36.080 put a robot, but that was kind of up for just saying, okay, we have to know where we're going 00:54:36.080 --> 00:54:47.920 before reading. You have to understand your customer. You have to understand like the culture 00:54:47.920 --> 00:54:54.320 of that business. I don't want y'all listening to all of that. I'm sorry. 00:54:54.320 --> 00:55:02.800 Well, you're a big player, but you're not the only player. Exactly. Yeah, I totally understand 00:55:02.800 --> 00:55:09.040 where you come from. So that brings up a good point. Who can tell me how many registered tax 00:55:09.040 --> 00:55:14.400 ID businesses y'all have in Denton, have a Denton address inside and outside the city limits? 00:55:14.400 --> 00:55:22.640 Who knows the number? No, there's over 5,000. There's over 5,000. Of 1,400. 00:55:24.320 --> 00:55:34.160 1,400. He said 1,400. Was it 4,000? Maybe I've transcribed the numbers. I thought it was 1,400. 00:55:34.160 --> 00:55:40.320 So, okay, while looking up on the break, I thought I looked it up last night. It's 1,400 00:55:40.320 --> 00:55:47.040 businesses in town. But whether it's 1,400 or 4,000, that's a lot of businesses for 00:55:47.760 --> 00:55:58.080 one, two, or even four people to call on, right? So like, what is the depth of the touch points? 00:55:58.080 --> 00:56:06.080 So we have, I swear that number was 1,400 yesterday, but you got 120 businesses. 00:56:06.080 --> 00:56:15.040 What about the real estate partnerships? They get tax up. Yeah. So whether it's 1,200 or 4,000, 00:56:15.040 --> 00:56:22.720 we're going to have a lot of people doing visits, right? In a year, you know, how many, 00:56:22.720 --> 00:56:28.000 what is y'all, so we are doing a lot of VRE stuff. So I know you're the contract with the EDP, 00:56:28.000 --> 00:56:33.920 but you're also calling on non-chamber members, obviously, right? That contract. So what does that 00:56:33.920 --> 00:56:39.760 number look like for y'all? What are you shooting for to be in the office, interviews? So we are 00:56:39.760 --> 00:56:49.200 contracting to do 50 a year. Jamie did 60 that he qualified, but on an everyday basis, we don't 00:56:49.200 --> 00:56:55.200 write every single one down, honestly. And that's just Jamie, just by himself. That is not myself 00:56:55.200 --> 00:57:00.800 or our director of business development, it's just Jamie's solo staff. Okay. Yeah. So it's reasonable 00:57:00.800 --> 00:57:09.600 that one person can do about 60 visits in a year, right? 50 to 60. Okay. Yeah. How 00:57:09.600 --> 00:57:31.040 far did it say? Yeah. I looked up on the website and it said 16. Yeah. And on that list is also 00:57:31.040 --> 00:57:35.920 businesses who've gone out of business, who aren't active, but they have a tax ID or whatever. So 00:57:35.920 --> 00:57:41.120 that number is probably somewhere between a thousand and 1200, probably somewhere in there, 00:57:41.120 --> 00:57:50.000 like active doors open businesses, selecting sales tax or some electrical taxes. Okay. So 00:57:50.000 --> 00:57:55.920 who else has something before we get back into VREs or anything else on customer service excellence? 00:57:55.920 --> 00:58:01.120 Okay. So let's go into back to recruitment and retention. Who has a recruitment or retention 00:58:01.120 --> 00:58:06.560 goal? Rick, what do you have? The strength of public service, servants, specifically elected 00:58:06.560 --> 00:58:12.960 officials, but it could be others too. Right. And how do we go about, this to me is like a result. 00:58:12.960 --> 00:58:19.200 How do we go about that? We work with leadership then folks and encourage them to run for offices. 00:58:19.200 --> 00:58:25.200 Oh, so you're saying future public service. Okay. Um, right. Let me write that on there. How to 00:58:25.200 --> 00:58:33.200 recruit people that are in business, um, and have business experience. I've found personally, I mean, 00:58:33.200 --> 00:58:38.240 not that I'm a big business, I'm a very small business, but I found it to be very helpful. 00:58:38.240 --> 00:58:44.720 And I think we, you know, different was set the table, but no, we don't have a lot of that. 00:58:44.720 --> 00:58:49.760 And so I don't know how to, I think maybe there's a perception that it's impossible to 00:58:51.040 --> 00:58:56.960 have a job and be on council. And so, um, I think that's part of the problem with economic 00:58:56.960 --> 00:59:01.440 development is the lack of experience that some have on council, not everyone, you know, and I 00:59:01.440 --> 00:59:08.400 think we do need different sectors represented, but I think that it's the same is true on the school. 00:59:08.400 --> 00:59:14.800 Yeah. So a couple of fixes to that, Jill, we have to make sure, and I'm not, I'm not here selling my 00:59:14.800 --> 00:59:20.160 services. There's other games in town, but every council needs economic development, right? I don't 00:59:20.160 --> 00:59:24.960 care where you get it. You get it online, you get it TML, you know, if you go to the TML economic 00:59:24.960 --> 00:59:31.440 development conference, every fast drop, or you go to the sales tax training, or you go to TTC, 00:59:31.440 --> 00:59:35.920 or you have somebody like me come in, but every city council board needs to, I mean, every city 00:59:35.920 --> 00:59:40.560 council needs to understand community development, economic development. I want to change one of my 00:59:40.560 --> 00:59:45.440 goals. That would be great. Okay. Well, that's okay. You can, yeah. But I would challenge you 00:59:45.440 --> 00:59:53.040 to add school boards to that. Oh, of course. Yeah. That's another one. Yeah. Yeah. It doesn't mean 00:59:53.040 --> 00:59:59.840 that y'all have to provide it, but somebody has to get that, but going back to your goal here of 00:59:59.840 --> 01:00:06.000 public servants. So that should be, Jill, you're talking about the adult leadership force of 01:00:06.000 --> 01:00:12.000 leadership dentin. Is that what you're talking about? When you were talking about getting the 01:00:12.000 --> 01:00:19.760 right people in the class? I think that's one way. Okay. So is that a requirement that everybody in 01:00:19.760 --> 01:00:27.520 leadership has to be a business fit for? No, we usually get about 50 applications and we take 20. 01:00:27.520 --> 01:00:33.440 It's a written application involved with in-person interviews with alumni. But no, we've seen a 01:00:33.440 --> 01:00:39.680 tremendous uptick in public service participants. So everything from police and fire, and of course 01:00:39.680 --> 01:00:43.600 we have our university and school district representatives that know you're not required to 01:00:43.600 --> 01:00:48.080 be a business owner or business representative. We historically haven't seen a lot of individual 01:00:48.080 --> 01:00:53.920 citizens over the past few years, but we do want a healthy intersection that represents the industries 01:00:53.920 --> 01:01:02.800 in our town. And nonprofits as well are all represented. Yeah. And so, yeah, some, I mean, 01:01:02.800 --> 01:01:07.680 in theory, it should work backwards, right? In theory, we should have business people going 01:01:07.680 --> 01:01:12.800 through leadership and then they become a board member on a nonprofit or a city council member 01:01:12.800 --> 01:01:17.360 or something like that running for public office. But sometimes you got to go backwards and, you know, 01:01:17.360 --> 01:01:24.640 get some of those folks. But a lot of leadership programs weigh that. They have a criteria weight 01:01:24.640 --> 01:01:29.920 where if you're put forth by your business, you have a better chance of getting in than just a random 01:01:29.920 --> 01:01:35.840 citizen signing up because they're likely to go forth and serve in different capacities. So not to 01:01:37.680 --> 01:01:43.040 change your criteria. But a lot of chambers do that too, where they give higher priority of a 01:01:43.040 --> 01:01:53.360 business put the candidate for. So how do we go about this? Where does this go? Improving 01:01:53.360 --> 01:02:01.280 strength of future public servants. So is this primarily just the leadership program? 01:02:01.280 --> 01:02:09.200 Well, in a lot of ways, it's a whole lot of it goes under that collaboration part of the training, 01:02:09.200 --> 01:02:14.480 building strengths. Or unless it's a separate thing altogether. But to me, it's part of the 01:02:14.480 --> 01:02:23.040 collaboration too. It's a result kind of, right? Of the collaborative energy. We'll put it here 01:02:23.040 --> 01:02:27.440 first and we'll see where that goes. At least you could be under like influencers, how this 01:02:27.440 --> 01:02:33.120 work could influence. Yes. Collaboration. Okay. Yeah. And I think some of this we kind of mix 01:02:33.120 --> 01:02:38.000 in here of these are things y'all are going to say we're going to do. And then some of these 01:02:38.000 --> 01:02:42.880 things are going to be the things that we can influence other people to do. So we're going to 01:02:42.880 --> 01:02:47.440 make sure that both those are highlighted and it looks like they're kind of coming together right 01:02:47.440 --> 01:02:55.920 now. Okay. Who else has something for recruitment or retention? I have recruitment. I have a certified 01:02:55.920 --> 01:03:09.120 science program. I think would land on. Okay. Certified science program and building a tech 01:03:09.120 --> 01:03:15.440 ecosystem to recruit some of those startups and assist them with growing and staying. And I know 01:03:15.440 --> 01:03:21.840 that would create a different, different types of jobs that UNT maybe students would like to see. 01:03:21.840 --> 01:03:31.120 So maybe they could stay here. Those are my two. Okay. So kind of an entrepreneur is this kind of 01:03:31.120 --> 01:03:42.240 going entrepreneur stuff? Or is it existing businesses? Build a tech ecosystem. 01:03:44.320 --> 01:03:53.440 Recruitment. Okay. All right, discovery Clark. Perfect. Certified science program recruitment. 01:03:53.440 --> 01:04:00.880 Does everybody know what a certified science program is? Okay. Can you describe that Brittany? 01:04:00.880 --> 01:04:05.360 Just so everybody can kind of get your perspective on. Sure. So it's a strategy that many economic 01:04:05.360 --> 01:04:11.920 development agencies do to in order to recruit companies in. And so whenever a company is looking 01:04:11.920 --> 01:04:17.280 to move to your city, they're typically looking for x amount of acreage and x amount of utilities 01:04:17.280 --> 01:04:22.240 and proximity to an airport. But the problem is sometimes they're not the side of a shovel ready. 01:04:22.240 --> 01:04:28.000 And so something that the focus Christie regional UDC did is they created a qualified science 01:04:28.000 --> 01:04:35.520 program where they were an investor based nonprofit, but they utilize their investors to, 01:04:35.520 --> 01:04:41.680 they paid for their engineering firms to finalize and phase one environmental reports. And so 01:04:42.000 --> 01:04:49.360 that environmental reports identify utility lines, soil samples, what type of buildings 01:04:49.360 --> 01:04:53.760 are built there, where the utility lines were. So that's something that may be beneficial for us. 01:04:53.760 --> 01:05:00.880 There's also a full-fledged program that I think Amy back in the day had maybe researched. But 01:05:00.880 --> 01:05:05.920 that's where the city actually pays for the utilities to build out. And, but they've worked 01:05:05.920 --> 01:05:11.600 it over. They signed up with the landowner just to plan for future recruitment purposes. So there's 01:05:11.600 --> 01:05:19.920 land available and funding bill. So this whole concept of certified sites, I would say started 01:05:19.920 --> 01:05:28.000 maybe 15, 20 years ago or so as a result of site selection consultants. So the consultant of the 01:05:28.000 --> 01:05:34.160 company hires to help them find their next location. Site section consultants got fed up 01:05:34.160 --> 01:05:41.680 with economic developers promoting sites to them that weren't ready. They said, oh, we're shovel 01:05:41.680 --> 01:05:45.920 ready. And then they get there and there's no phase one environmental. There's a brownfield 01:05:45.920 --> 01:05:53.120 and they just don't know what they're selling. So this certified site program concept has been 01:05:53.120 --> 01:05:58.480 born from site section consultants saying, please don't waste our time showing us something that's 01:05:58.480 --> 01:06:04.720 really not ready. So that's what Brady's talking about is how do we not just get sites ready, 01:06:04.720 --> 01:06:10.080 but certify that the site is really ready so we can promote that. So we kind of, this once 01:06:10.080 --> 01:06:15.840 it happens, it kind of goes into storytelling as well. So just have ready sites and identify 01:06:15.840 --> 01:06:20.880 where they need to be and make utilities available. But to help with that is I think 01:06:20.880 --> 01:06:27.360 we have a very detailed checklist to say, okay, what is our stage game process 01:06:27.360 --> 01:06:31.840 to go get a site ready? Do we have to do a component change? Do we have to do a zoning 01:06:31.840 --> 01:06:38.480 change? Is there an SUP? Is there neighborhood meetings? Is it preliminary planning? You know, 01:06:38.480 --> 01:06:43.440 understanding preliminary planning is good for two years. And you don't want to final plan it 01:06:43.440 --> 01:06:48.000 because you don't know exactly what that building layout is. Again, that's going, 01:06:48.000 --> 01:06:53.280 I could get in the weeds here, but that's going to development services because to get a final 01:06:53.280 --> 01:06:58.720 plan you have to have cool engineered. And so there's like this, when you say site ready, 01:06:58.720 --> 01:07:04.720 what I think we would need to do is first look at our comp plan and say, okay, where do we want 01:07:04.720 --> 01:07:11.920 a swab or whatever for industrial use? Identify the area we want that. Then if we have certain 01:07:11.920 --> 01:07:17.440 sites, have a phase one done, have a plenary plan done, have utilities extended to that. 01:07:19.200 --> 01:07:23.920 Well, I have a site right now, we're building a road that we don't know, we get a plenary plot, 01:07:23.920 --> 01:07:28.960 but we, so we know where our road needs to be. But then that can be a, they can be a 20 acre site 01:07:28.960 --> 01:07:33.920 or 200 acre site. We're getting, we're working with the city. So this is actually happening 01:07:33.920 --> 01:07:40.640 to extend the sewer line to that point and water lines getting run. So we're having, 01:07:40.640 --> 01:07:45.520 we have a 300 acre site, we have a plenary plot to take it down to 20 acres. 01:07:45.520 --> 01:07:50.640 So have it to a plenary plot with the due diligence, with utilities extended 01:07:50.640 --> 01:07:57.040 and the road built at least to the site, you know, so that some that's shovel ready, you know. So 01:07:57.040 --> 01:08:02.560 I think there's some clarification of what is shovel ready, right? Right. 01:08:02.560 --> 01:08:07.680 Is that different things to the site selector shovel ready, doesn't mean, oh, it's clean and 01:08:07.680 --> 01:08:12.720 it's freefield. Oh, we might run three mile off site sewer line and go get easements. That's not 01:08:12.720 --> 01:08:17.840 site ready. They're saying I want sewer at the edge of the property. So about two million square 01:08:17.840 --> 01:08:24.480 foot building or 200 thousand foot building. So I think it's maybe educating what shovel ready is. 01:08:24.480 --> 01:08:30.000 So you've seen the same thing. Yeah, I agree with that completely. I think maybe 15 years ago, 01:08:30.000 --> 01:08:36.560 shovel ready and that phase one has been done and it's, we've purchased some, you know, 01:08:36.560 --> 01:08:42.320 now today it means, and especially in Denton because of the time it takes to get a site shovel ready, 01:08:42.320 --> 01:08:49.760 it really means everything we just described, which is an allocation of investment in targeted 01:08:49.760 --> 01:08:53.920 infrastructure improvements. Essentially, it's what it boils down to when it comes to time and 01:08:53.920 --> 01:09:01.120 money. It's how are we going to get the infrastructure there to the site? How do we identify that site? 01:09:01.120 --> 01:09:07.680 And how are you paid for the level of work? Because you're looking at... Me? Oh, yeah. 01:09:07.680 --> 01:09:14.640 In just engineering and city review fees and like we're worth 500,000 to a million to a site, 01:09:14.640 --> 01:09:21.200 before we even, a big site, right? Before we even stick shovel in the ground. How many sites are 01:09:21.200 --> 01:09:27.760 we talking about? Site ready? You know, what's the motto? Now we're adding commas, not zeros, 01:09:27.760 --> 01:09:33.520 we're adding commas to being site ready. And it's part of the ecosystem we're talking about. Hey, 01:09:33.520 --> 01:09:39.520 we may not be able to get that 50% site ready for about 10 years, and I'm just going out there, 01:09:39.520 --> 01:09:44.800 but we can gradually get there. But where's the money coming from? Who pays for it? You know, 01:09:44.800 --> 01:09:50.720 like, what's the total investment we're looking at? We have a way to do that. And we've done it 01:09:50.720 --> 01:09:57.200 before. And that is the industrial church that we set up. And that created a mechanism to pay for 01:09:57.200 --> 01:10:03.280 that infrastructure. It was large enough to attract several industrial users. Sounds like that. 01:10:03.280 --> 01:10:12.080 10 years, you know? And that's, I think, where Fenton really struggles is without the south tax 01:10:12.080 --> 01:10:16.800 corporations. Like, where do we get money? We have all the mechanisms we could use. That's right. 01:10:16.800 --> 01:10:23.280 That's right. The church was not always successful. It's outperforming the regular projected numbers. 01:10:23.280 --> 01:10:29.280 So, you know, do we try to replicate a process like that, identifying eight-meter acres or, 01:10:29.280 --> 01:10:34.960 you know, a corporate campus special thinking and utilizing that tool to get 01:10:34.960 --> 01:10:42.880 a source of funding that developers can then go out and leverage? Right. Well, I think on top of 01:10:42.880 --> 01:10:48.960 that, if you look at what the engineering sewer water master plan is, then you say, okay, we're 01:10:48.960 --> 01:10:53.040 going to allocate, they're running a big sewer lobby on the north side of town, you know, the 01:10:53.040 --> 01:10:59.600 master plan, which is a great thing. It needs that. But if we say, okay, city goes expense X amount 01:10:59.600 --> 01:11:04.240 to put a sewer line that's drawn on the master plan that's already been identified or a water line. 01:11:04.240 --> 01:11:10.000 And then we come to economic development and say, we got these three projects budgeted for 01:11:10.000 --> 01:11:15.200 the next five years. Where do we see as a city economic development that we could have, 01:11:15.200 --> 01:11:19.520 we can move the needle the most, depending on which project we put in. And that's back 01:11:19.520 --> 01:11:24.880 to that collaboration. Right. Of going where we build roads, where we put utilities in, 01:11:24.880 --> 01:11:29.200 that's going to have the biggest uplift. Right. You know, not just an engineer saying, well, 01:11:29.200 --> 01:11:35.120 we think over here is going to, we know we got a problem. Right. Allocate, because the city 01:11:35.120 --> 01:11:38.880 already has dollars, they're going to spend for infrastructure improvement. Or it's maybe just 01:11:38.880 --> 01:11:44.640 coming together and saying, okay, where's our biggest lift as a city? If we spend dollars on 01:11:44.640 --> 01:11:49.680 top of the tours, like, you know, the developers still has to fund that if it gets reimbursed 01:11:49.680 --> 01:11:55.520 over time. But the merchant, those two things, what I'm saying together and bringing EDC in. 01:11:55.520 --> 01:12:03.200 Where do we put this power line? You know, along highway that gives us a hundred foot easement. 01:12:03.200 --> 01:12:07.280 Right. So we don't have any retail within that hundred feet. You know, it's like, 01:12:07.280 --> 01:12:11.760 let's put that power line back here. So we'll leave that side. So whatever it might be, 01:12:11.760 --> 01:12:17.040 I think it's, again, working with, you can see where. Well, and that's the best stewardship 01:12:17.040 --> 01:12:22.640 of the taxpayer dollars. It's the best stewardship of getting the right projects that we want. 01:12:22.640 --> 01:12:27.520 If y'all are building and incentivizing too, right. If we're saying, we're going to figure 01:12:27.520 --> 01:12:31.680 out where the city's already building the infrastructure, find some sites near there, 01:12:31.680 --> 01:12:37.040 incentivize those sites for our targets. Now it's all strategic thinking. It's not letting the 01:12:37.040 --> 01:12:42.080 prospect pick all the sites and saying, we've got these three sites available. We're getting 01:12:42.080 --> 01:12:46.320 these shovel ready, whatever. So that makes the most sense for the taxpayer and for the investor. 01:12:46.320 --> 01:12:53.440 So I think leads really, that's the, that's the ideal way for all this to happen is plotting it 01:12:53.440 --> 01:13:02.080 out that way. Okay. So what else? What else on recruitment or retention? Anybody have recruitment 01:13:02.080 --> 01:13:06.880 or retention? What do you have, Kristen? So Brian mentioned it yesterday that this is one 01:13:06.880 --> 01:13:11.360 of the things that I kind of focus on in the VRE visits is the small business succession plan. 01:13:11.360 --> 01:13:17.440 We're up against, you know, businesses, business owners that are kind of aging out and have 01:13:17.440 --> 01:13:23.840 what kind of plan they have to continue their business. Okay. How we can kind of figure out, 01:13:23.840 --> 01:13:31.840 kind of work with them and get a plan together. Okay. To ensure they continue on. So there's 01:13:31.840 --> 01:13:38.000 several surfaces that you remember how I said, there's all these categories in VRE. One of them 01:13:38.000 --> 01:13:43.840 is how do we help our small businesses as well as our, are you doing construction? 01:13:43.840 --> 01:13:53.280 Okay. So small business and everything under VRE. Okay. What else? Who else has something 01:13:53.280 --> 01:13:58.960 recruitment or what do you have planned? Developer developed suppliers. 01:14:01.840 --> 01:14:07.200 I'm sorry. Well, they'll have supplier targets for recruitment through VRE. So like doing more 01:14:07.200 --> 01:14:14.160 partnership with us and chamber through their VRE process and being able to 01:14:14.160 --> 01:14:21.280 take those takeaways from those interviews and conversations and email in the name of 01:14:21.280 --> 01:14:27.840 a supplier that you go try to track down. Okay. So this is what we call warm leads, right? This is 01:14:27.840 --> 01:14:32.640 what Brian was talking about yesterday, where we go call on our existing industry, find out who 01:14:32.640 --> 01:14:40.400 their suppliers are, and then we go call on them. So it's a VRE strategy, but it leads to retention, 01:14:40.400 --> 01:14:44.480 I mean to recruitment, right? So I think we'll put it here for later. 01:14:49.040 --> 01:15:00.080 Or do y'all want to put it in recruitment or retention? Okay. Who else has anything 01:15:00.080 --> 01:15:05.280 recruitment retention? Maybe we'll have something completely different we haven't mentioned yet. 01:15:05.280 --> 01:15:13.600 What do you have planned? I think I'm going to go back on a collaboration, establishing P3s 01:15:13.600 --> 01:15:19.760 with universities and or the IST. Okay. Ideally kind of in that sense, it's probably in 01:15:19.760 --> 01:15:24.320 a workforce development like situation. Okay. Thank you. 01:15:24.320 --> 01:15:35.600 You're like a ninja. I didn't know you had to get up again. Okay. So establish P3s in the university. 01:15:35.600 --> 01:15:41.120 So this kind of goes in this collaborative thing right here. Okay. When we're talking about P3s, 01:15:41.120 --> 01:15:52.400 what are we talking about? Whether it is, I mean, I could be doing a bunch of different approaches 01:15:52.400 --> 01:15:57.440 for something like Blue Grown, whether it's something like what we're talking about putting 01:15:57.440 --> 01:16:01.920 on some of these events and everything. It's some of these career day situations, whether that is 01:16:01.920 --> 01:16:10.080 a small portion of our budget or sponsorship or something for sponsorship of an event goes to 01:16:10.080 --> 01:16:15.440 some sort of Blue Grown workforce day situation, whether you scale that up to university. I know 01:16:15.440 --> 01:16:19.120 we've talked about too, we did just kind of like an internal brainstorming thing at the beginning 01:16:19.120 --> 01:16:23.520 of the year on a specific industry level with some of the university programs and everything. 01:16:23.520 --> 01:16:29.280 This is a beautiful downtown thing. If you want to talk about that kind of the merchandising 01:16:29.280 --> 01:16:35.760 shared partnership situation. So we held a retail round table with all of our downtown retailers 01:16:35.760 --> 01:16:41.760 and then invited the university UNT's merchandising hospitality group to come. Because I think that's 01:16:41.760 --> 01:16:47.200 one of the things that our small business struggle with is just staffing and they have a built-in 01:16:47.200 --> 01:16:52.720 workforce that are that's already there. I'm a graduate of that program as well. So I think it 01:16:52.720 --> 01:16:59.280 was great to connect them with our small businesses because then they're creating that relationship. 01:16:59.280 --> 01:17:05.440 And so if there's staffing issues, if there's, you know, something that we need support on downtown, 01:17:05.440 --> 01:17:09.840 then we can we've already made that connection. So it's been really helpful in some of those small 01:17:09.840 --> 01:17:15.680 business owners have spoken to those merchandising and hospitality students. And so just getting that 01:17:15.680 --> 01:17:23.360 that connection there and making it stronger. Yeah so you're talking more collaboration. 01:17:23.360 --> 01:17:34.880 So if you look at Iowa State, Iowa State City and the university and the students run a farm. 01:17:35.520 --> 01:17:41.120 That's what I'm talking about station because it's really a monetary venture as much as this 01:17:41.120 --> 01:17:46.560 collaboration. I mean they run a farm and then the market and all that kind of stuff that's, 01:17:46.560 --> 01:17:50.880 you know, spilled around. Generating money but also internships with students on that stuff. And so 01:17:50.880 --> 01:17:56.480 and put in the money side as opposed to very sensible collaboration. 01:17:58.240 --> 01:18:05.600 Okay all right. So kind of thumbing VRE and thumbing collaboration here. Okay does anybody have something 01:18:05.600 --> 01:18:16.720 that's not included anywhere? A big goal or a six goal something that goes in one of the existing ones? 01:18:16.720 --> 01:18:24.480 Maybe the extension of the idea around my head with all the 01:18:25.840 --> 01:18:32.480 university suits plus this small business that I just came up with. This silver suit obvious. 01:18:32.480 --> 01:18:38.400 Have we ever thought about doing like a reverse job fair where it's like a you want to be an 01:18:38.400 --> 01:18:49.760 owner fair? Yeah that came up yesterday. A lot of people want to own stuff. Or start something. 01:18:49.760 --> 01:18:59.760 So you got to guarantee a cash flow when you buy it. You got a bunch of business students and 01:18:59.760 --> 01:19:04.480 everything else that are looking to stay in that area. They don't know that those jobs or people 01:19:04.480 --> 01:19:09.840 are looking to sell it or whatever. And you have financial institutions involved in that too. So 01:19:09.840 --> 01:19:15.760 that there's plenty. Yeah same thing. How are they going to get a loan to buy the business? 01:19:15.760 --> 01:19:26.320 They just got out of school in England. They got parents. Oh well if you look at this 01:19:26.320 --> 01:19:33.600 it's 60 percent of second generation or seven percent of third generation don't make it. 01:19:33.600 --> 01:19:41.200 And what's left it's quite third generation. It was only like 13 percent actually make it. 01:19:41.200 --> 01:19:46.720 Which what I mean by that is that while everybody wants to be a business owner 01:19:46.720 --> 01:19:50.720 until you do it you realize how much you may not want to be a business owner because there's a lot 01:19:50.720 --> 01:19:56.240 of things you don't know. So as the economy development are focused between the gap of 01:19:56.240 --> 01:20:01.760 knowledge between what it really means to run a small business with the mindset of growth 01:20:01.760 --> 01:20:09.600 or the acquisition of a business that has been successful for a long time. Because if you jump 01:20:09.600 --> 01:20:15.840 into into a moving train and your legs can't keep up. That's the train wreck for the economy 01:20:15.840 --> 01:20:20.720 for the rest of us. Because we're left picking up the aftermath of those businesses that can't 01:20:20.720 --> 01:20:26.480 figure it out. So how it would be as an economic development potentially could help build the gap 01:20:26.480 --> 01:20:32.480 in education and knowledge. Of course it would. It might not be in our alley. I know that from 01:20:32.480 --> 01:20:39.840 experience there is a big gap. Right. So I know some of that. So does I know TWU. Yes they do 01:20:39.840 --> 01:20:47.360 and even but Main Street does some and Chamber does some. So yeah between all the workshops 01:20:47.360 --> 01:20:53.360 and seminars that these entities are already providing. Is there a need for additional 01:20:53.360 --> 01:20:59.040 training at what workshops or is it just the alignment of all that? It's alignment to how you 01:20:59.040 --> 01:21:08.080 market it right. To market and develop people from even what I understand doesn't seem like that's 01:21:08.080 --> 01:21:15.280 the target audience. It's more just like we do a lot of collaboration and I think we do a lot of 01:21:15.280 --> 01:21:20.000 really good collaboration. It's like how do we make this intentional collaboration. Like 01:21:20.000 --> 01:21:27.120 I'm collaborating you know we got to have fixers do that stuff but this is intentionally with the 01:21:27.120 --> 01:21:32.560 goal of partnering people up you might be interested in carrying this business forward or this kind of 01:21:32.560 --> 01:21:40.480 thing or whatever right. So people kind of know that. Yeah a goal and then contacting those groups. 01:21:40.480 --> 01:21:47.200 What do you have slated this year? If anything that meets with you know this particular gap 01:21:47.200 --> 01:21:54.880 and then if so how can we help you market that? Or no one's doing it. Is this something that maybe 01:21:54.880 --> 01:22:00.320 one of these groups would be interested in? For sure. I like that. Let's hit the things each year 01:22:00.320 --> 01:22:04.960 this year that need to be covered. It helps you answer the question. If you have that goal in mind 01:22:04.960 --> 01:22:09.040 getting like oh well Brian thought about this idea but you didn't think about like we need to have 01:22:09.040 --> 01:22:14.800 finances right. Like well you know maybe we need to invent we need to invite certain groups. So an 01:22:14.800 --> 01:22:20.000 example I think is like veteran in small business little brains right. So then there needs to be 01:22:20.000 --> 01:22:25.520 veteran groups invited. You're whatever right. There's like you can start really figuring out 01:22:25.520 --> 01:22:31.920 who the audience should be based on who would be a potential to do that. Like who could actually 01:22:31.920 --> 01:22:38.560 meet the goal. So this is really good subject because I think the first thing we have to do 01:22:38.560 --> 01:22:42.560 is a bit about are there businesses in our community saying okay I'm going to retire. 01:22:42.560 --> 01:22:47.920 What do these look like right? That's the first thing we don't have. That's there and yeah so 01:22:47.920 --> 01:22:53.920 that's the number one but what the biggest thing we did in our business when I started when I was 01:22:53.920 --> 01:23:03.680 26. So when I was probably 30 we set up an advisory board in our business and it was the best thing 01:23:03.680 --> 01:23:08.960 people ever done and we still do it today. Matter of fact I have it next week and we went from 01:23:08.960 --> 01:23:14.800 monthly to quarterly now but you know first time somebody sat down and said Lee what's your forecast 01:23:14.800 --> 01:23:20.800 through the end of the year and I go I don't have a crystal ball I don't know and I left that meeting 01:23:20.800 --> 01:23:27.360 really frustrating. I'll never forget and I spent the next 30 days you know how do I know my forecast 01:23:27.360 --> 01:23:31.920 right? What contracts do I already have? What's my revenue going to be? What's the schedule on those? 01:23:31.920 --> 01:23:35.840 It really wasn't that hard to figure out but first time somebody hit me with that so I think it's 01:23:35.840 --> 01:23:42.160 leadership and it's my favorite thing to do. I have young guys I've built multiple companies set up 01:23:42.160 --> 01:23:48.320 their QuickBooks. How do I send a bill right? And our CFO has sat down with them and built their base 01:23:48.320 --> 01:23:53.680 QuickBooks. I love love that more than anything I do and all the points I serve on. When I see a 01:23:53.680 --> 01:23:57.760 young person trying to start a business and not send their first invoice they've already done the 01:23:57.760 --> 01:24:04.960 work. It's my favorite thing to mentor those people up but I think if we identify what businesses could 01:24:04.960 --> 01:24:12.080 be and then we don't just say oh we hope somebody comes along we have some kind of structure of a 01:24:12.480 --> 01:24:19.200 of a staple of young people will say okay these these people are qualified they may not know how 01:24:19.200 --> 01:24:27.280 to run a business yet but they've got the work ethic and the craziest I mean to be crazy enough 01:24:27.280 --> 01:24:33.040 to go do it. How do we foster that right? As to what you're saying so there could be some structure 01:24:33.040 --> 01:24:40.320 of we set advisory boards up to help as people go acquire these businesses and you're free qualified. 01:24:40.880 --> 01:24:45.200 We've already filtered some of these people to say okay they can take over these businesses 01:24:45.200 --> 01:24:49.440 and try to make that connection because brokers are doing that right now and I get 01:24:49.440 --> 01:24:55.040 businesses for sale on my email every day right but if we could be strategic about that that would 01:24:55.040 --> 01:25:01.280 be a fun project. I love this idea and I just did the same thing I just had an advisory board to my 01:25:01.280 --> 01:25:06.720 business last year and it has been a game changer in fact I just booked the retreat yesterday for 01:25:06.720 --> 01:25:14.000 the next one because this is this is how you get to where you're going. I mean that's an example of 01:25:14.000 --> 01:25:20.400 that I own my own business and suddenly was raising my granddaughter and it was a big priority shift 01:25:20.400 --> 01:25:27.040 for me I didn't want to be trying to grow a business and raise a baby at the same time so I 01:25:27.040 --> 01:25:33.360 was going to shut it down I was working towards an early retirement plan and shut the business down 01:25:33.360 --> 01:25:39.840 and was fortunate enough that I had some colleagues that were like wait wait wait let's see if we can 01:25:39.840 --> 01:25:46.480 sell your business rather than having to just completely close it down and about nine months 01:25:46.480 --> 01:25:56.800 later that's what I did. I think that's we've got to teach small business owners and young business 01:25:56.800 --> 01:26:01.360 owners that you got to have a village but we can bring the village to them if we build it. 01:26:01.360 --> 01:26:08.160 So we have we have all these pockets of you know management gaps and whatnot do we have a funnel 01:26:08.160 --> 01:26:14.320 where uh aging or or people live life changes and things like that they can turn to? 01:26:14.320 --> 01:26:24.000 Okay I'm aging too. It's like well dare you call me an agent. But um no what I'm saying is 01:26:24.000 --> 01:26:30.880 I'm saying you're going okay but does the current business owner know where to turn to because 01:26:31.440 --> 01:26:36.160 I can tell you one thing that longer not the longer in our industry a lot of people don't 01:26:36.160 --> 01:26:41.920 want to go to private they'd rather work with a young person and mentor them just like they're 01:26:41.920 --> 01:26:49.440 saying and see the next generation and so so can can we create a funnel for for people and even 01:26:49.440 --> 01:26:54.400 advertise they look back to the marketing hey our city is looking to help transition businesses to 01:26:54.400 --> 01:26:59.760 the next generation the next leadership the next um if you're interested in visiting you part of 01:26:59.760 --> 01:27:05.760 this that's really what I hear brian and and this group saying is that let's set up the funnel let's 01:27:05.760 --> 01:27:10.640 let's be the let's be the organization that sets that up and identifies those matchmaking 01:27:10.640 --> 01:27:15.760 opportunities and kind of go into what Lee was saying so I think I think this is all this right 01:27:15.760 --> 01:27:22.240 here is saying uh a succession plan a reverse job fair small business workshops on transition 01:27:22.240 --> 01:27:29.200 all of this kind of goes into are we you know us becoming the funnel for that and three of you have 01:27:29.200 --> 01:27:34.080 said it so far so I think it rises to the level of this is probably going to be part of your b.r.e. 01:27:34.080 --> 01:27:40.960 well to your point I sold two businesses to project to you that don't know what scope does 01:27:40.960 --> 01:27:48.080 I believe at that level it's more helping smaller businesses and maybe some of those 01:27:48.080 --> 01:27:54.640 home-based businesses that need a spot to office space okay or the startup so this is more of a 01:27:54.640 --> 01:28:01.200 transfer because it's a lot of the skills are the same I mean it's not pretty good like good 01:28:01.200 --> 01:28:09.440 like leverage that I think this is really innovative like I've said I've done uh awards 01:28:09.440 --> 01:28:16.080 judging for IEC awards I thought yeah and have read most innovative programs going across the 01:28:16.080 --> 01:28:23.040 country but I've not seen something yeah I think it's a big need I mean y'all can actually build 01:28:23.040 --> 01:28:31.360 this and present it for an IEC award the small business development center talks a lot we meet 01:28:31.360 --> 01:28:36.000 with them pretty regularly about the business comes in and they say we're closing in six months 01:28:36.000 --> 01:28:41.440 right we're going to run out of money so it's a great contact relationship with to say who are 01:28:41.440 --> 01:28:45.760 you meeting with who can we connect you with because they see it every day where somebody 01:28:45.760 --> 01:28:50.240 comes in and says hey we need help funding yeah that's a good point the sbdc being a part of that 01:28:50.240 --> 01:28:54.560 the top end of that funnel okay so erin had a comment and then we're going to take a restroom 01:28:54.560 --> 01:28:59.120 break you're adorable it was going to be I don't think one person can help with like breaking 01:28:59.120 --> 01:29:03.760 components along with her already existing but it's going to take everyone every partnership 01:29:03.760 --> 01:29:08.240 organization is going to have to have a goal right yeah yeah and I mean these are the goals 01:29:08.240 --> 01:29:15.360 that we're writing here this is for y'all as the edp entity saying we want to take these things on 01:29:15.360 --> 01:29:19.680 and so there's going to be some city responsibilities here there's going to be some chamber 01:29:19.680 --> 01:29:23.920 responsibilities there's going to be some city council responsibilities in here but it's going 01:29:23.920 --> 01:29:30.720 to have to be this whole group saying this is what we want to do so before we take a brace is 01:29:30.720 --> 01:29:38.160 there anything it's conference is there anything in here that's not realistic for this group to 01:29:38.160 --> 01:29:45.120 have as a goal or an influence or anything that's just so outside of our scope we can't 01:29:45.760 --> 01:29:49.520 manage in this next two years is there anything unrealistic up here 01:29:49.520 --> 01:29:56.960 right okay so let's take a restroom break it's 10 minutes okay 01:29:56.960 --> 01:30:01.360 let's take 10 minutes we will start back at 10 43 01:30:12.720 --> 01:30:17.120 we're gonna recess that 9.43 01:30:17.120 --> 01:30:26.800 now we're all back in session at 9.45 01:30:26.800 --> 01:30:35.120 all right so 01:30:40.160 --> 01:30:46.560 okay so anything else is there anything that we need to add to any of the discussions that 01:30:46.560 --> 01:30:56.640 we've already had here okay so it seems to me that we have consensus that these are the five goals 01:30:56.640 --> 01:31:02.160 knowing that some things inside here could live either places but those purposes for the next 01:31:02.160 --> 01:31:08.400 for next this year next fiscal year these are the five categories that we're going to say that we're 01:31:08.400 --> 01:31:17.520 either going to do or that we're going to influence somebody else doing um so what i want to do we've 01:31:17.520 --> 01:31:28.240 got about 23 i think 24 people here today to kind of work this out so um we can do this one or two 01:31:28.240 --> 01:31:33.840 ways i just like to give groups a choice we can you're going to be working in small groups 01:31:34.640 --> 01:31:41.520 putting together the goal language the strategy language and the metrics for today um 01:31:41.520 --> 01:31:48.880 you all want to do five groups of five how many board members do it maybe more actual board members 01:31:48.880 --> 01:31:57.200 one okay one two three four five six seven eight 01:32:01.600 --> 01:32:06.640 we have 11 board members here 12 01:32:06.640 --> 01:32:12.400 all right then that's all i have to be voting on on voting board i was trying to get an idea 01:32:12.400 --> 01:32:21.120 staff versus board members okay so um so we have enough people we can do five groups or we could do 01:32:21.120 --> 01:32:28.960 uh three groups so that would be one group just working on just for the rest of today 01:32:28.960 --> 01:32:35.840 so working on developing the storytelling portion fostering relationships customer service excellence 01:32:35.840 --> 01:32:41.360 business recruitment and business retention expansion so do y'all want to divide up into 01:32:41.360 --> 01:32:50.320 five different groups and hammer this out or you want three groups uh two or three groups working on 01:32:52.000 --> 01:33:00.320 two things which may have different groups 01:33:00.320 --> 01:33:11.840 i want one board member at least on each direction here but if we yeah we had two 01:33:11.840 --> 01:33:19.920 yeah two you still have two almost for all five for each but there is 11 okay so then we can have 01:33:19.920 --> 01:33:24.400 yeah but not everybody may want to do the things that we want them to do i want y'all to pick the 01:33:24.400 --> 01:33:31.760 things that you want to do oh then maybe that's on the side of me first yeah well i want to do 01:33:31.760 --> 01:33:38.800 storytelling okay so we'll we'll divide it all up and just going to be thinking about what's your 01:33:38.800 --> 01:33:42.960 number one group is be thinking about what your number two group is and i'm not trying to get you 01:33:42.960 --> 01:33:48.720 into one or both of those so it should put customer service excellence and business recruitment 01:33:48.720 --> 01:33:56.800 together in one group wow this is this is really customer service excellence with like development 01:33:56.800 --> 01:34:01.920 services and city staff do you think all that goes in bre i don't think that all those at bre 01:34:01.920 --> 01:34:07.840 but i think the same people are going to be oh that's interesting both categories going together 01:34:07.840 --> 01:34:16.960 i'm shaking okay so what we're going to do in our small groups is each of these categories 01:34:16.960 --> 01:34:21.840 storytelling each of these is going to have its own sheet you might have two sheets 01:34:21.840 --> 01:34:31.600 number one do not write on the back only write on the fronts i've got lots of fronts okay so the goal 01:34:31.600 --> 01:34:38.880 here um don't well let's go ahead and put these in order what what order do you want these to appear 01:34:38.880 --> 01:34:51.120 on your written deliverable what order trial wordy what do you want number one to be recruit i mean 01:34:51.120 --> 01:34:57.120 y'all are responsible for these two kind of first and foremost right read them again it's kind of 01:34:57.120 --> 01:35:04.400 small for the whole people okay recruitment bre business retention expansion customer service 01:35:04.400 --> 01:35:10.640 excellence this is all like city customer service excellence so we can't control this we can influence 01:35:10.640 --> 01:35:26.080 it fostering relationships partnership development story tell okay okay now oh which one let's put 01:35:26.080 --> 01:35:33.760 these in order real quick recruitment first then retention first okay then recruitment 01:35:34.800 --> 01:35:40.880 well wait a minute we said number one thing that businesses are looking for is employees that's the 01:35:40.880 --> 01:35:45.600 number one thing the number two thing is how quick can they get something under the city 01:35:45.600 --> 01:35:50.400 right so those fall underneath the global of those two things because we've got to go back 01:35:50.400 --> 01:35:57.280 with what we said two top priorities of business right that's true those fall well in workforce 01:35:57.280 --> 01:36:03.760 development stuff falls in this one and this one i bet it's not really outlined here very well 01:36:04.480 --> 01:36:10.640 we said before we started those are the top two things companies right we have the the education 01:36:10.640 --> 01:36:17.520 workforce development that fostering relationships talking that's where can try to talk to it okay 01:36:17.520 --> 01:36:21.840 i'm sorry say that again sit there it's in that fostering relationships it was one of the 01:36:21.840 --> 01:36:32.160 collaborations with yeah a couple times it's all you got a p3 and then you've got the text startup 01:36:32.160 --> 01:36:41.200 with right but aligns with the college's expertise or whatever right but i think what these things 01:36:41.200 --> 01:36:49.360 split it out this is uh it's a whole workforce development that's what i'm i mean it's nowhere 01:36:49.360 --> 01:36:54.800 written up here y'all said workforce development is one of the number one things um but it's not 01:36:54.800 --> 01:37:01.440 really outlined here i mean it goes in almost off the base but i think we probably need to spell 01:37:01.440 --> 01:37:06.960 that out so it's not lost in here so what does that look like but i don't mean to confuse any 01:37:06.960 --> 01:37:12.080 shit i just know i think that's we're all over the country and i think we hear that from ricky too 01:37:12.080 --> 01:37:15.440 people want to know that you can get employees and how quick can they get their building on the 01:37:15.440 --> 01:37:22.480 ground so i'm just a bit yeah so it's really workforce development through these relationships 01:37:22.480 --> 01:37:31.840 you know that's what i think is we can't this board influence workforce development by building 01:37:31.840 --> 01:37:37.360 those strong connections that's our book that's our yeah that's our role with that like we can't 01:37:37.360 --> 01:37:45.120 i don't know how to teach someone how to be an engineer but i i can get the right we do have 01:37:45.120 --> 01:37:51.920 the influence to say hey next month i want an update on x when that will drive someone from the 01:37:51.920 --> 01:38:01.120 city or university or someone else to deliver tags right so that's kind of how we have to be 01:38:01.120 --> 01:38:09.440 intentional about what we ask for basically in line with how we influence it either do it directly 01:38:09.440 --> 01:38:19.120 or influence so if we're thinking about workforce development from a pipeline you know relationships 01:38:19.120 --> 01:38:29.120 with our schools school superintendents universities cte programs that that information comes through 01:38:29.120 --> 01:38:35.360 the vre but should and it's developed through relationships but should workforce development 01:38:35.360 --> 01:38:41.280 should all that be spelled out in its own goals separately should there be a sixth goal of 01:38:41.280 --> 01:38:47.280 everything that we're going to do for workforce development my question would be like when you're 01:38:47.280 --> 01:38:53.520 talking to businesses how do you agree that's top on the list do you agree that that's or or are 01:38:53.520 --> 01:38:58.560 they saying we're coming if i get the sentence or number one thing do you have any employees for us 01:38:58.560 --> 01:39:05.200 yes that is one of their top three priorities is workforce and so something that we do is always 01:39:05.200 --> 01:39:11.680 provide comparison of salary ranges of similar positions in the area what i will say with more 01:39:11.680 --> 01:39:17.680 businesses coming to the city there's going to be limited workforce skilled workforce right so 01:39:17.680 --> 01:39:23.520 i do think it's important maybe have a different category for workforce because i think we would 01:39:23.520 --> 01:39:28.960 like to create an upscaling program at some point because there's there's a lot of i think 01:39:28.960 --> 01:39:33.840 different residents that want to maybe get in manufacturing or get into a different industry 01:39:33.840 --> 01:39:38.880 but they don't know how or maybe they don't have the funding to do so i remember attending a city 01:39:38.880 --> 01:39:46.240 council meeting i don't know if councilman duster remembers but um she there was a young lady who 01:39:46.240 --> 01:39:52.160 wanted um who said i can't find a local job i don't she's like i've been applying i just can't get into 01:39:52.160 --> 01:39:57.680 the right job that i want until she was just really saying i need help getting a job so it would be 01:39:57.680 --> 01:40:03.520 nice if we could create some type of you know resource programming to get those type of residents 01:40:03.520 --> 01:40:10.560 a higher end job or hiring job yeah on the workforce development though because because 01:40:10.560 --> 01:40:15.760 it's a big blanket and this is a really big rush right and i think there's different categories 01:40:15.760 --> 01:40:20.000 because when i would think of a topic i look at the university and say we have a plethora of 01:40:20.000 --> 01:40:24.480 students available that we need to figure out how to retain them whether it is by creating a 01:40:24.480 --> 01:40:31.040 opportunities for startups so that some of them will venture out all right why not but then the 01:40:31.040 --> 01:40:36.320 other question is what are the categories we're not considering on some workforce development that 01:40:36.320 --> 01:40:43.200 key employers are looking for because if i'm if i'm gonna and i can be naive but if i'm gonna look 01:40:43.200 --> 01:40:51.280 at manufacturing that's a really big beast to tackle right uh and education and the infrastructure 01:40:51.280 --> 01:40:57.520 and the investment that i have to get just to even be at the end of my way so what are the other 01:40:57.520 --> 01:41:02.880 categories of the workforce development is it is it this type of employees this level of education 01:41:02.880 --> 01:41:08.720 because the big brush is going to be something how they're very i think this i can tell y'all 01:41:08.720 --> 01:41:13.840 i was gonna say let's let's talk to somebody that's already doing this is what we are really 01:41:13.840 --> 01:41:21.280 focused on uh number one thing number one thing that i hear from corporations is soft skills the 01:41:21.280 --> 01:41:27.520 people that come out of college cannot they would rather have hire somebody that's farther along 01:41:27.520 --> 01:41:33.840 has reliable experience number one day consistently erica airlines uh to i mean if peter bills has said 01:41:33.840 --> 01:41:39.680 it we've had that cannot problem solve so that's number one thing internships is the number one 01:41:39.680 --> 01:41:48.640 thing to job hotline so they want internships in so that leads to you know understanding that 01:41:48.640 --> 01:41:57.280 organization um being familiar with the language that's used uh upskilling re-skilling is a huge 01:41:57.280 --> 01:42:04.800 focus cert uh certificates and some type of manufacturing or continued education 01:42:04.800 --> 01:42:12.080 those are the things that we are hearing right i think a lot that's what britney's also talking 01:42:12.080 --> 01:42:23.360 about so is there is there uh at unt or tvu or anywhere is there a kind of a funnel that's uh 01:42:23.360 --> 01:42:30.080 identifies students who need this is there like a connectivity matchmaking thing so brine college 01:42:30.080 --> 01:42:38.240 of business is our college that does it and they do a great job because they have they have alumni 01:42:38.240 --> 01:42:44.000 that work right that funds it and they do it well what our goal is with the corporate concierge team 01:42:44.000 --> 01:42:49.440 is to make sure that every college has that so we're streamlining it for our corporations which 01:42:49.440 --> 01:42:54.880 we're not right now doing that possible so that is that's a that's a shortage we have well well 01:42:54.880 --> 01:43:01.120 what about someone who's not affiliated at all with the university they're just a random citizen 01:43:01.120 --> 01:43:08.400 that needs some scaling up services we launched a new program that sea which is focused on 01:43:08.400 --> 01:43:15.600 uh many credential certificates continued education if it's you know management leadership is a big 01:43:15.600 --> 01:43:20.800 thing that we work from corporations that you know people want to move up and need you know sigma six 01:43:20.800 --> 01:43:25.520 training or something like that that's another thing that we're so how are you finding those 01:43:25.520 --> 01:43:30.080 people that aren't affiliated with the university at all to get into that program that's one of the 01:43:30.080 --> 01:43:34.880 things that our enrollment is working on we have also we're tracking and this is something because 01:43:34.880 --> 01:43:41.360 we have a shortage and enrollment concerns because of visas is we're tracking all the people that 01:43:41.360 --> 01:43:46.480 have college credit that haven't finished their degrees okay and we are that is we're taking a 01:43:46.480 --> 01:43:52.800 very strategic program to target those people that are already that that have you know a few hours 01:43:52.800 --> 01:43:58.960 left or 30 hours left that we let's get this done figure out how to do this on the top brain that 01:43:58.960 --> 01:44:08.240 works for your schedule so what is the gap yeah so we will volunteer for the program it's him 01:44:08.240 --> 01:44:14.640 yeah so what what is the gap between what you're offering and what you're you know people are telling 01:44:14.640 --> 01:44:19.440 you that they need how is that i mean is there a role for this group to make the connectivity 01:44:19.440 --> 01:44:25.440 between those two the biggest gap is our ed works on things florida congress yeah i mean that's the 01:44:25.440 --> 01:44:30.160 biggest gap but i don't know yeah i mean it really does that is the biggest we're not working on 01:44:30.160 --> 01:44:35.200 business fee which is our biggest problem that's what i'm trying to change but i think nctc we need 01:44:35.200 --> 01:44:45.520 to get somebody from nctc involved with this too that needs to be a top priority when we talk 01:44:45.520 --> 01:44:56.080 about rewriting that but that's one of the points nctc to be on nctc junior college because it's just 01:44:56.080 --> 01:45:01.360 an extra layer that i worked on in michigan and when you came in this this was manufactured 01:45:01.360 --> 01:45:06.800 the manufacturer of beverage equipment quarter million dollars to 15 millions on from scratch 01:45:06.800 --> 01:45:12.480 right so it's a six synonym process but the local partnership was any employee that came in will 01:45:12.480 --> 01:45:17.840 spend the first two months training with every department yeah and it was subsidized by a grant 01:45:17.840 --> 01:45:21.840 or something with the local university but what it did is it worked with soft skills it'll work 01:45:21.840 --> 01:45:27.200 with with engineering knowledge it's just overall picture and the overall health of the company 01:45:27.200 --> 01:45:32.080 because every year exponentially was growing because the trending and the focus was different 01:45:32.080 --> 01:45:37.200 so i understand the business speed and the innovation speed how do we reach that gap how 01:45:37.200 --> 01:45:42.480 do we how do we create that because really the incentive from the business side is there 01:45:42.480 --> 01:45:52.480 the the transport is not all there yeah it's just it's about having the facilitating of a 01:45:52.480 --> 01:45:58.320 relationship where it says everything even that we did like deep work very close with the mba 01:45:58.320 --> 01:46:02.640 students now we've been doing it for like 10 years but basically just started because someone 01:46:02.640 --> 01:46:09.680 will do something versus it being like an intentional strategy we're now like implementing 01:46:09.680 --> 01:46:15.760 actually implementing programs from that npm program like at theater of life like culture 01:46:15.760 --> 01:46:22.560 culture initiatives rewards programs those came from those students but it took us like you know 01:46:22.560 --> 01:46:29.120 the last two or three have been really really good it took like five or six years of like stumbling 01:46:29.120 --> 01:46:36.480 and learning each other and like learning what they can do what we can do but you got the right 01:46:36.480 --> 01:46:40.720 people to the table to start this conversation but i think it's it's doing some more of that 01:46:40.720 --> 01:46:45.680 kind of stuff but intentionally instead of dynamically and how did we got some experience 01:46:45.680 --> 01:46:52.320 why did we not have members from the school board on this committee rather than superintendent we 01:46:52.320 --> 01:46:57.120 don't have a city manager here we have representatives from the council i mean 01:46:58.560 --> 01:47:03.760 i don't understand why that they're going to promote programs to the superintendent and others 01:47:03.760 --> 01:47:08.400 to support what we're trying to do here yeah usually the school's different and it 01:47:08.400 --> 01:47:15.360 is a member of this and she is but she is but she's just not here okay well why not elected 01:47:15.360 --> 01:47:22.240 officials you know we've got two here in city school board yeah yeah yeah for sure the city 01:47:22.240 --> 01:47:32.400 manager can come anytime yeah okay so back to my original question does is this the group to do it 01:47:32.400 --> 01:47:41.600 is this the group to in the edp be the one that identifies workforce cogs and builds solutions to 01:47:41.600 --> 01:47:51.840 them so so do we need a britney's idea of a separate goal for this i think so i think so 01:47:52.240 --> 01:47:56.800 i think it's a very conversation it's a whole lot you might just categorize some of the other 01:47:56.800 --> 01:48:05.600 things under that i think yeah i got soft skills i think our power is we can make we can influence 01:48:05.600 --> 01:48:13.200 can't necessarily be but we can be the squeaky wheel that continues to ask for certain updates 01:48:13.200 --> 01:48:21.840 or certain things that's going to drive people to make that whatever that is right as a board that's 01:48:21.840 --> 01:48:27.280 what we can do you can put it on the agenda even if it's six months from now it's still it's like 01:48:27.280 --> 01:48:33.840 gosh start right right and this can look like whatever this group says it needs to look like 01:48:33.840 --> 01:48:39.920 y'all can you know you already have some people that are standing in the standing as the conduit 01:48:39.920 --> 01:48:45.280 between the the main thing here is how do we connect the dots between the employer's needs 01:48:45.280 --> 01:48:53.040 and the education providers offerings right whether that's cte school board level university level 01:48:53.040 --> 01:48:58.080 junior college whatever how do we connect all those dots and i think a lot of that is 01:48:58.080 --> 01:49:05.280 targeting very specific not specific companies but maybe specific types of companies that we 01:49:05.280 --> 01:49:13.120 leverage their their subject matter expertise in what colleges they have that are the most successful 01:49:13.120 --> 01:49:21.200 most well funded or most whatever right so we can say hey we've got the number three logistics 01:49:21.200 --> 01:49:29.840 college in the country you're a logistics company like here's this or we have this integrated 01:49:29.840 --> 01:49:37.760 you know health care system here now like you're this kind of company like it's not this 01:49:38.320 --> 01:49:43.520 we're very generic sometimes where you say hey the average income is this median this and all it's like 01:49:43.520 --> 01:49:51.520 i'm a company i don't care right i care about like are your schools good like a bisd level 01:49:51.520 --> 01:49:59.440 right and do you have people like engineers or logistics people that i can hire and give them 01:49:59.440 --> 01:50:06.240 two months of training or whatever and then i can let them go do stuff right what companies care 01:50:06.240 --> 01:50:11.120 about so those are the components of a tia so does it sounds to me like y'all need a target 01:50:11.120 --> 01:50:17.760 industry study right target industry analysis or borrow one from the area 01:50:17.760 --> 01:50:28.000 huh i was thinking about a hug you know what are we you know as we're as we're defining who we are 01:50:29.360 --> 01:50:38.400 economic right and this is not an inexpensive endeavor a tia is about 50,000 to 60,000 dollars 01:50:38.400 --> 01:50:43.440 we just did that with our strategic planning that i think some of y'all have it but i'll 01:50:43.440 --> 01:50:50.080 share like y'all did yeah yes he's done for us okay well pretty okay so she designed for y'all 01:50:50.080 --> 01:51:00.400 so yeah so but again that's right back to saying take somebody like him at unt drive and saying oh 01:51:00.400 --> 01:51:06.080 being here today taking the time and put that collaboration piece of that right at 60,000 bucks 01:51:06.080 --> 01:51:10.880 we could have gone out and spent but because the right people in the room you're going from there 01:51:10.880 --> 01:51:21.200 right that's the perfect example and so all y'all's tia took into consideration all the utilities 01:51:21.200 --> 01:51:31.360 existing skill set all that is this yes uh skill set not utilities yeah y'all know this group will 01:51:31.360 --> 01:51:35.840 know well that takes too much water we can't do that yeah that takes too much power we don't have 01:51:35.840 --> 01:51:42.480 whatever but yeah i mean job postings positions um projections does it come with legion like xyz 01:51:42.480 --> 01:51:48.720 company in clayton ohio i mean you need to go visit okay okay y'all that's a fixing battle project 01:51:48.720 --> 01:51:59.360 so uh so really it's not created tia it's leverage unt's tia right and how have you done that pretty 01:51:59.360 --> 01:52:10.560 recently that within the past six months okay yeah i have it for state county uh collin county 01:52:10.560 --> 01:52:16.160 and then regional so well that's even better because that says what would work in this region 01:52:16.160 --> 01:52:21.040 which kind of broadens the well it says what your neighbor and you are neighboring communities to 01:52:21.040 --> 01:52:26.800 chase it yeah like you know well because if they have a main industry we can target the subsequent 01:52:26.800 --> 01:52:32.800 industries best of four and and then the new and then all those other things that we can we can 01:52:32.800 --> 01:52:38.240 make them share right and that's the position that the definite has been on for a long time is although 01:52:38.240 --> 01:52:44.000 we have a lot of extra space a lot of disabilities kind of get to they pay where we want to go and 01:52:44.000 --> 01:52:49.600 what we want to build right well and if y'all remember from last time when we did the understanding 01:52:49.600 --> 01:52:55.440 the economic development process workshop in november december i talked about those are the 01:52:55.440 --> 01:52:59.680 three steps of economic development product development what are we taking to market whether 01:52:59.680 --> 01:53:07.520 the sites the buildings the shovel ready stuff the sign certification all of our skills all of our 01:53:07.520 --> 01:53:12.640 workforce stuff what is our product that we're taking part in second part was the target industry 01:53:12.640 --> 01:53:17.600 identification who might want to buy what we're selling and then the third part is the marketing 01:53:17.600 --> 01:53:22.640 and storytelling so y'all you still have some product development stuff to do of course but i 01:53:22.640 --> 01:53:28.240 think that kind of sums up the whole part two of everything that y'all are trying to to achieve 01:53:28.240 --> 01:53:36.000 leveraging that so so kim how soon can you get everybody here a copy of that or get a 01:53:36.000 --> 01:53:44.720 break at night yeah so okay so it sounds like we have a sixth category of workforce development 01:53:44.720 --> 01:53:52.480 everybody agree to that so thank you for mentioning that okay so we got the number one thing 01:53:52.480 --> 01:53:57.760 so we don't we don't even need to number this right now because i'm going to take care of you 01:53:57.760 --> 01:54:05.440 here's what we're going to do we're going to divide up into uh i think maybe three groups 01:54:05.440 --> 01:54:10.320 now each take two you'll get about that you can kind of at least get one that you like i think 01:54:10.320 --> 01:54:15.600 there's they naturally go together vr e and workforce development business improvement 01:54:15.600 --> 01:54:28.000 as part of this foster relation process they're up nicely okay so these two going together you said i 01:54:28.000 --> 01:54:45.200 i agree so this is the part of strategic planning where i started to get overwhelmed like okay now 01:54:45.200 --> 01:54:51.040 we're gonna make all these plans but yeah i'm gonna implement them um so i would just challenge us all 01:54:51.040 --> 01:54:57.600 to think about how what's a reasonable way to expect implementation of these goals that were 01:54:57.600 --> 01:55:04.160 in the process of putting together um one lot might be you know the established a workforce 01:55:04.160 --> 01:55:11.760 development task force that meets once a month or once every other month for the next year that one 01:55:11.760 --> 01:55:16.240 of we've got six staff members in here that are focused on economic development between the 01:55:16.240 --> 01:55:21.920 chamber and the and the city and we got six categories up here let's have an ongoing and 01:55:21.920 --> 01:55:27.440 then let's get nctc in the room let's get the isd in the room and have a task force that works on 01:55:27.440 --> 01:55:35.200 the implementation of this over whatever duration is um is intended to do yeah and there's something 01:55:35.200 --> 01:55:41.200 where what i don't want is for britney and and jamie and uh everybody's team to walk out of here 01:55:41.200 --> 01:55:45.680 and be like and we just got a whole new job description on top of everything else we're already 01:55:45.680 --> 01:55:53.440 doing yeah you i would encourage all to rely on us and other members of the community the task force 01:55:53.440 --> 01:55:58.000 doesn't have to be made up just with the people sitting in this room that can identify key players 01:55:58.000 --> 01:56:05.040 and hold into those conversations that's how stoke happened it was the technician it was one of these 01:56:05.040 --> 01:56:11.600 six goals here we go and we had as we pulled together a group that cared very much about that 01:56:11.600 --> 01:56:20.800 specific issue and that you had weekly once off then so you raise uh another thought should this 01:56:20.800 --> 01:56:27.440 today be a three year instead of a two year it's really finishing out this year and next year 01:56:27.440 --> 01:56:33.520 a lot of this stuff is going to take you a little bit longer than that well i think we're i think we 01:56:33.520 --> 01:56:39.600 don't even know what everything else one texas has done for sure hello nctc because they have well in 01:56:39.600 --> 01:56:46.080 school to add i mean this they probably have a lot of this work already done yeah and i don't think 01:56:46.080 --> 01:56:50.960 that i think if you look at the funding that they have for these things i don't think it's something 01:56:50.960 --> 01:56:56.800 looking oh gosh we gotta fund this whole thing i think a lot of work may be done between texas 01:56:56.800 --> 01:57:04.160 workforce commission nctc unt tw i think it's just getting the right people at the table and yeah we 01:57:04.160 --> 01:57:11.440 have that oh we've done that study and then implementing it right okay so yeah i added that 01:57:11.440 --> 01:57:16.960 on here identify with the reskilling and upskilling and workshops and stuff identify the needs and who 01:57:16.960 --> 01:57:21.840 would put in that school referring offerings is offering what already before you go rebuild 01:57:21.840 --> 01:57:27.360 okay well the exercise then going back to i think what she's addressing is there's visionaries in 01:57:27.360 --> 01:57:30.880 the group and there's because they're actually trying to do something about it but you have to 01:57:30.880 --> 01:57:36.800 give them enough and every group come up with uh two three four places where we start like 01:57:36.800 --> 01:57:44.240 so here's the three places where we say immediate action could yield more action yes that's what i 01:57:44.240 --> 01:57:50.240 want you to do on these sheets right here so and keeping in mind the framework for today that some 01:57:50.240 --> 01:57:54.800 of these stuff is going to be boots on the ground y'all are actually doing some things are going to 01:57:54.800 --> 01:58:00.240 be we're going to create a system we can influence the city to do it or the university to do it or 01:58:00.240 --> 01:58:08.000 somebody else to do it so influence plus action so um in your groups so i think we're probably going 01:58:08.000 --> 01:58:18.000 to do three groups of two three groups handling two goals so um right here the goal this first 01:58:18.000 --> 01:58:23.840 line is this word storytelling okay it's just don't say storytelling the first order of business 01:58:23.840 --> 01:58:29.360 in your small group is to write the goal sentence and i don't want you to spend more than 120 01:58:29.360 --> 01:58:35.760 seconds okay you can get bogged down on semantics decide in the first two minutes what is the goal 01:58:35.760 --> 01:58:41.040 what is the goal of storytelling what is the goal with customer service excellence okay you write 01:58:41.040 --> 01:58:46.640 that out and then right here on this strategy sheet you will see that there's no numbers there's 01:58:46.640 --> 01:58:51.600 no letters there's no bullet points i want you to put it in the order that makes sense to you 01:58:51.600 --> 01:58:58.000 don't worry about the format i'll fix all format make everything uniform later okay so it can be 01:58:58.000 --> 01:59:06.800 one two three can be abcd it can be one abc2 abc however makes sense in your group so your first 01:59:06.800 --> 01:59:14.400 like let's say here fostering relationships we have multiple sticky notes some go together and 01:59:14.400 --> 01:59:21.040 some of them are very separate the first order after you write the goal language take all these 01:59:21.040 --> 01:59:27.520 sticky parts apart lay them on a table and i want you to figure out how many actual strategies and 01:59:27.520 --> 01:59:33.200 this is my semantics goals first then strategies then action items or objectives or whatever 01:59:33.200 --> 01:59:38.720 categories but you know you may say different in your company but for today's purposes goal is the 01:59:38.720 --> 01:59:44.320 overarching goal and then the first level of strategy so how we're only going to have time 01:59:44.320 --> 01:59:50.160 today to do the first level of the how so how many strategies do we have here is this two is 01:59:50.160 --> 01:59:56.160 this 10 what is it you lay it out on the table and make the decision and then spell those out 01:59:56.160 --> 02:00:02.400 okay and what what are the and so you might need two sheets three sheets whatever but capturing 02:00:02.400 --> 02:00:07.200 everything that is sitting here and then if you need to go one level deeper this in collects for 02:00:07.200 --> 02:00:14.400 this what he was just saying workforce development if the goal is established workforce connect 02:00:14.400 --> 02:00:21.200 workforce development connectivity with existing industries or whatever the first step is to create 02:00:21.200 --> 02:00:26.160 the task force and then what are the task force going to do sounds like what amy was just describing 02:00:26.160 --> 02:00:36.640 so hammer out what the steps are here whatever order you like and then the best guess here for 02:00:36.640 --> 02:00:42.880 the start quarter and the end quarter and the metrics i'm going to give you some feedback on 02:00:42.880 --> 02:00:50.400 that in just a minute but we need to have a little bit of idea here who's going to be responsible 02:00:50.400 --> 02:00:57.920 for this is this going to be the edp as a whole is this going to be strictly this is inside the 02:00:57.920 --> 02:01:03.680 contract with the chamber so we already know the chambers expected to do certain things or the city 02:01:03.680 --> 02:01:11.600 city staff edp whatever that looks like university we can put our partners in here but this is really 02:01:11.600 --> 02:01:18.000 for brian's benefit brian's going to want to know who to call on for this piece so it doesn't mean 02:01:18.000 --> 02:01:23.360 that you have to do it just means that you have to see to it that it gets done so once the plan is 02:01:23.360 --> 02:01:30.640 published and it says you know jason's responsible brian's going to say jason have this coming along 02:01:30.640 --> 02:01:34.720 and then you're going to give an update on that so that's where we have some accountability here 02:01:34.720 --> 02:01:40.720 um so that's what this form is for so you know if we were here you know two whole days we could 02:01:40.720 --> 02:01:46.720 get into different level but for today's purposes that's about all you're going to be able to do is 02:01:46.720 --> 02:01:53.680 the strategy and maybe one level of the action the how to so as far as quarters go are we doing 02:01:53.680 --> 02:02:04.160 this on a fiscal year or on a calendar year fiscal okay so what we're going to right now then 02:02:04.160 --> 02:02:15.440 so we're into it so you're not going to get this time for about 02:02:15.440 --> 02:02:20.640 six weeks so let's start with q3.6 all right 02:02:23.680 --> 02:02:34.800 okay so you got six quarters in this plan is that right okay we're going to stick with that 02:02:34.800 --> 02:02:40.800 is that reasonable okay metrics kpis 02:02:40.800 --> 02:02:50.720 there's a kpi category next to every strategy you don't have to measure every single thing 02:02:50.720 --> 02:02:55.360 the things that need measuring everybody has their philosophies on this 02:02:55.360 --> 02:03:00.080 if you think every single thing on your group needs to be measured that's fine you can do that 02:03:00.080 --> 02:03:04.960 if you think this is just a step and once it's done it's done we don't have to measure that 02:03:04.960 --> 02:03:12.240 that's fine too but if your strategy here needs a metric there's only three ways that i know how to 02:03:12.240 --> 02:03:24.880 measure anything we can count we can count dollars people visits announcements trade shows 02:03:24.880 --> 02:03:32.320 lots of things we can count we can do a percentage up or down increase decrease by five percent ten 02:03:32.320 --> 02:03:40.960 percent whatever and the third way so we can count anything it's binary we say we're going to do it 02:03:40.960 --> 02:03:48.720 you either do it or you fail to do it okay so some of the things that you list on your goal sheet 02:03:48.720 --> 02:03:54.240 are going to have numbers we're trying for this we're trying for this many visits we're trying 02:03:54.240 --> 02:04:03.200 for this many surveys whatever that looks like or percentage or if it's just you know matilda says 02:04:03.200 --> 02:04:08.000 she's going to do it she either does it or she doesn't do it right so we can either check that 02:04:08.000 --> 02:04:15.840 box or that box has left me duck if you know what the number or the percentage is i want to see it 02:04:15.840 --> 02:04:22.480 in the goal sheet if we don't have any idea so you just said you know jane he's doing expected to do 02:04:22.480 --> 02:04:30.160 50 he exceeded his performance metrics by 10 did 60 what is the number for the next year probably 02:04:30.160 --> 02:04:35.120 50 is a good goal that's what's in your contract and enlist that and you can always exceed those 02:04:35.120 --> 02:04:39.920 goals so if we know what that number is listed if we don't know what the number is then we're going 02:04:39.920 --> 02:04:45.040 to count it this first year and then next time we'll know exactly what we're up against how what 02:04:45.040 --> 02:04:51.600 those dollars or what those numbers are okay that makes sense any questions about what i'm going to 02:04:51.600 --> 02:05:00.560 ask you to do on this form okay and i'll be walking around helping you so what i do want to see is at 02:05:00.560 --> 02:05:06.640 least one to two board members one board member at least on each of these hopefully two and then 02:05:06.640 --> 02:05:12.560 staff i want you to kind of divide up too for all the staff in the room go to the thing that you're 02:05:12.560 --> 02:05:19.440 most capable or interested in advising like we're already working on this or this needs to go this 02:05:19.440 --> 02:05:24.800 direction or whatever so i want some professional staff to advise some of the board members on 02:05:24.800 --> 02:05:31.360 things you're already working okay so we've got bre workforce development as one and what did you 02:05:31.360 --> 02:05:38.640 say and you thought those together customer service and business recruitment and then 02:05:38.640 --> 02:05:43.760 storytelling and relationship building being one i still disagree i thought that makes sense in my 02:05:43.760 --> 02:05:52.880 brain one makes sense in my brain too so this is not to say that this is the only thing you're 02:05:52.880 --> 02:05:57.520 going to be expected to have an opinion on for the next two years right this is just for today's 02:05:57.520 --> 02:06:05.040 purposes that you're willing to put these things together on paper to make sense for the whole 02:06:05.040 --> 02:06:15.600 organization okay all right so chairman do you get to go first which one do you want do you want 02:06:15.600 --> 02:06:20.080 this great workforce development bre retention recruitment and customer service excellence or 02:06:20.080 --> 02:06:33.520 storytelling foster relationships who wants to work with brian on this so i know vicki 02:06:33.520 --> 02:06:37.200 said she wanted to do that who else must work on this group 02:06:40.080 --> 02:06:52.400 that's held up hold your hand up now this is all this is a lot for two board members to do so 02:06:52.400 --> 02:06:57.440 any other stuff okay y'all can staff can figure out where they want to go to but 02:06:57.440 --> 02:07:03.520 well okay we'll dig some people up to your other so legit but for logistics we all have to stay on 02:07:03.520 --> 02:07:09.360 camera so you're gonna have to like maybe shuffle around tables yeah so y'all might have to come 02:07:09.360 --> 02:07:13.360 around here and brian or whatever y'all share 02:07:13.360 --> 02:07:37.680 okay so first order of business lay all your flip chart post it knows out and figure out that we 02:07:37.680 --> 02:07:43.840 have two strategies or 10 or whatever it start putting them in the right order what goes underneath 02:07:43.840 --> 02:07:51.680 so organize it paperwise before you start writing on your sheet okay and this is the final sheet 02:07:51.680 --> 02:07:56.160 you're going to turn into me so if you need to scratch pad it out first will you scratch 02:07:56.160 --> 02:08:04.320 pad it out first okay so i'll give you two here to start with okay y'all right on the back thank you 02:08:05.120 --> 02:08:13.920 um so recruitment business recruitment and ensuring customer service excellence at the city 02:08:13.920 --> 02:08:26.000 okay lee jeremy play 02:08:28.160 --> 02:08:35.120 and amy i want you to do something that you find 02:08:35.120 --> 02:08:42.480 probably this in fact no it's your contract is 02:08:42.480 --> 02:08:49.440 okay so where y'all want to go this group where y'all want to go we've got tables back here 02:08:50.640 --> 02:09:01.120 okay 02:09:01.120 --> 02:09:09.120 all right you give them you give them your best direction 02:09:09.120 --> 02:09:17.440 and then workforce development and b.r.a. 02:09:20.640 --> 02:09:26.480 so now y'all can you know it makes these goal sheets you only need one 02:09:26.480 --> 02:09:33.920 one sheet or two sheets for each one don't come by okay these are six separate goals so who's 02:09:33.920 --> 02:09:42.480 doing b.r.a. and workforce to help okay kim what was erin lucey me what do i see i'm learning 02:09:42.480 --> 02:09:56.880 all the things all right erin you know lucy there jimmy where everybody has to pick i'm not signing 02:09:56.880 --> 02:09:59.840 anybody anything so i'm just waiting to see where i'm needed 02:10:05.040 --> 02:10:12.880 whatever 02:10:12.880 --> 02:10:21.280 this is our new white glove service when i exist upon so 02:10:21.280 --> 02:10:33.360 take the category that you can have the most influence or suggestions on okay 02:10:35.040 --> 02:10:39.600 that's right so there's one for each one but i'll be 02:10:39.600 --> 02:10:42.880 right does everybody have a tea 02:10:49.840 --> 02:11:10.240 oh for your skill best utilize oh so sorry very good so like uh it can't be right 02:11:19.840 --> 02:11:22.240 so much so very you congratulations 02:11:49.840 --> 02:11:54.240 oh 02:12:19.840 --> 02:12:25.040 and there's an alternative that they shouldn't need the focus right my books are available if 02:12:25.040 --> 02:12:30.240 y'all need to come up here and draw something out i've been involved in the whole story 02:12:49.840 --> 02:12:58.240 what's the point 02:12:58.240 --> 02:13:12.240 how many strategies do we have 02:13:19.840 --> 02:13:26.400 yeah well we just have to get our goal with a section 02:13:49.840 --> 02:13:56.400 same thing 02:14:20.640 --> 02:14:25.600 if it helps you write your goals in that class you can save it for last if it's too hard to 02:14:25.600 --> 02:14:36.400 put it together sometimes it's easier to see it all written first one 02:14:48.400 --> 02:14:50.400 uh 02:14:50.400 --> 02:15:02.160 the first question i always ask is can i say financial assistance 02:15:02.160 --> 02:15:08.960 yeah it's not work force gonna be 02:15:18.400 --> 02:15:22.400 and i'm seeing the magician errors i'll send them they carded the gold and i think it's too 02:15:22.400 --> 02:15:27.440 crazy to see the questions was in that no no i'm a little bit more than that's what i was told 02:15:27.440 --> 02:15:32.880 that i guess but that's what i'm going to do that because i was trying to create a strong story that 02:15:32.880 --> 02:15:36.960 they're looking to go there what this is that's what they're doing to keep this even the services 02:15:36.960 --> 02:15:41.760 in the back of the lag and i need to find their clients out like that's right you can't say why 02:15:41.760 --> 02:15:51.120 you're not so or is the heart saying that's what this is like that is one of the best 02:16:11.840 --> 02:16:17.120 how to get feedback from characters is all set a question together 02:16:17.120 --> 02:16:21.120 you know decided on that's probably not in the day 02:16:41.760 --> 02:16:47.120 do you want to put it you know they have 02:17:11.840 --> 02:17:15.760 you know should just stop up creating a new thing until that'll be a show or attention with what 02:17:15.760 --> 02:17:22.640 we're working on what is that priority i think the priority data i agree that the purpose of which 02:17:22.640 --> 02:17:27.040 the promise i did is i'm improving our data so that's a lot of difference with a priority of 02:17:27.040 --> 02:17:36.240 hate so yeah so i was like improve it with the data reporting so that from that data then is that 02:17:36.240 --> 02:17:42.240 so 02:18:06.240 --> 02:18:16.240 so 02:18:36.240 --> 02:18:46.240 but 02:19:06.240 --> 02:19:10.800 it's not always just what you should be doing because of the shame you're feeling so it's making 02:19:10.800 --> 02:19:19.600 the most of them so you know an action item or the other side of the fundamental misunderstanding 02:19:19.600 --> 02:19:30.960 this is like very thoughtful action draw this and draw it like elections in here's 02:19:30.960 --> 02:19:51.520 or land in here's parks here we all like this is kind of like we all know maybe all 02:20:01.680 --> 02:20:05.520 dollars based on 02:20:31.040 --> 02:20:39.520 sometimes it's 02:21:01.440 --> 02:21:05.520 get to you 02:21:31.840 --> 02:21:35.520 is 02:22:00.960 --> 02:22:07.520 that 02:22:31.040 --> 02:22:36.080 national may access it says purpose and for that you'll fortunately be able to also teach me like 02:23:01.120 --> 02:23:04.080 are 02:23:04.080 --> 02:23:23.360 i think you're right here for 46 years yeah here was it it's like year one that was we built half 02:23:23.360 --> 02:23:30.800 a truck in the 80s there was no only a question there in year 46 this is that's the best but don't 02:23:30.800 --> 02:23:35.520 have to go through yeah i think that is i'm just thinking that was a gift art only that's 02:23:35.520 --> 02:23:40.640 way to run into you right this is something that you are here to be are you you have a little 02:23:40.640 --> 02:23:56.640 bit to bring that into the video how much you're about to take that before you like try to stop 02:23:56.640 --> 02:24:00.640 this that's that's how it's always a bunch of so like it's a good idea that you know this 02:24:00.640 --> 02:24:06.080 way he says they didn't bring on the other day they are a bunch of stuff but it's kind of like 02:24:06.080 --> 02:24:11.520 the same thing that it's coming i want to start again but i think it's smaller right and they're 02:24:11.520 --> 02:24:27.520 going to have to be a pack of four or five stores that anyone has these we were awesome 02:24:39.520 --> 02:24:43.520 or something to share became on my cell phone 02:24:43.520 --> 02:24:47.520 i don't want to take the time 02:24:47.520 --> 02:24:53.520 but most people are like 02:25:09.520 --> 02:25:20.720 all that all there okay we've done nothing like that so we had from 2005 to 2025 of this we're 02:25:20.720 --> 02:25:27.440 thinking ahead a hundred dollars right you see that you know 25 million dollars it happens a lot of 02:25:27.440 --> 02:25:50.400 a lot of small businesses primarily that's why you don't have warehousing 02:25:57.440 --> 02:26:00.400 relationship 02:26:27.440 --> 02:26:30.400 thank you 02:26:57.440 --> 02:27:00.400 thank you 02:27:27.440 --> 02:27:30.400 yes 02:27:57.440 --> 02:28:00.400 uh 02:28:27.440 --> 02:28:30.400 yeah 02:28:57.440 --> 02:29:00.400 sure 02:29:28.400 --> 02:29:30.400 yeah 02:29:57.440 --> 02:30:00.400 i think 02:30:27.440 --> 02:30:30.400 is 02:30:57.680 --> 02:31:00.400 but 02:31:28.000 --> 02:31:30.400 so 02:31:57.440 --> 02:32:00.400 um 02:32:27.680 --> 02:32:30.400 so 02:32:30.400 --> 02:32:49.840 this is a big reason because it's not it's more like to do here's what a chamber is here's what it 02:32:49.840 --> 02:32:55.680 does but this is kind of skirts around it but it'd be good to have like a this is the right 02:32:55.680 --> 02:33:04.880 name because i think telling this was actually very just a baseline like hey this is not 02:33:04.880 --> 02:33:09.760 filled like this is what it is in 30 seconds you've got to pay for that you've got to pay for stuff 02:33:09.760 --> 02:33:16.160 you want that's the only three ways to pay for it three ways you have to use something that's going 02:33:16.160 --> 02:33:26.400 to be i go back to the final triangle which is you can have it fast or slow yep you have two out of 02:33:26.400 --> 02:33:31.520 three you're probably never going to outline all three yeah so how do we make sure we're always 02:33:31.520 --> 02:33:47.760 hard and ready to fire up the alternative you know because they're both terms of using strange 02:34:00.320 --> 02:34:05.200 and that's the story and that's the so 02:34:30.400 --> 02:34:33.200 but 02:35:00.320 --> 02:35:03.200 that's you 02:35:30.320 --> 02:35:33.200 very 02:36:00.560 --> 02:36:03.200 they're 02:36:30.320 --> 02:36:33.200 also 02:37:00.320 --> 02:37:03.360 minutes on this first one and we haven't moved over to your side yet 02:37:03.360 --> 02:37:11.280 all right you're moving on to the side oh we have to get 02:37:12.400 --> 02:37:41.520 good like our skills we have to run the train you have to sign to our friends we don't have to 02:37:42.960 --> 02:37:47.520 have solutions we have industry 02:38:12.400 --> 02:38:15.520 very simple very good stories 02:38:15.520 --> 02:38:35.520 like tracing some of his stoles they just can't 02:38:42.480 --> 02:38:49.200 trail so you also have like this i mean you just can't do so 02:39:03.440 --> 02:39:14.400 what are you 02:39:14.400 --> 02:39:31.200 and they help is it what you mean what's your time 02:39:33.760 --> 02:39:45.200 and 02:39:45.200 --> 02:40:01.280 best crap i mean if we say people close again and there's these three centimeters that may be 02:40:04.400 --> 02:40:07.200 years they cry now like i just like 02:40:07.200 --> 02:40:19.040 yeah that's a good the business that you're talking about 02:40:19.040 --> 02:40:24.160 we don't want to put all of that 02:40:24.160 --> 02:40:29.120 so we're away from you to shepherd some of the businesses you're talking about 02:40:34.240 --> 02:40:38.720 helps to do that so how are y'all coming along are y'all okay that's one of your first ones 02:40:38.720 --> 02:40:45.040 yeah you know you got about eight more minutes on your first one oh maybe we're up in with some of 02:40:45.040 --> 02:40:51.040 the ass so if it helps to peel the papers off y'all do that storytelling right now yeah oh yeah so 02:40:51.040 --> 02:40:57.360 once you if i help you you once you honor the words on the first one you can throw it away well 02:40:57.360 --> 02:41:04.640 like you know you're honoring your big one there and then building out so if that helps you 02:41:17.120 --> 02:41:33.360 so is there here's a plan to do but i hear you might as well show and there are things like that 02:41:47.760 --> 02:41:49.360 this is my first page of course development 02:41:49.360 --> 02:41:57.360 so if remembered 02:41:57.360 --> 02:42:03.360 so that's 02:42:03.360 --> 02:42:10.320 you can try all these credits out and then you can read for whatever but those like who's gonna 02:42:10.320 --> 02:42:16.640 identify as so the task force is great so you can go back and read 02:42:17.840 --> 02:42:34.640 later just make sure it's in their brain and what we did on the other side i first you know 02:42:47.120 --> 02:42:50.640 is 02:43:17.600 --> 02:43:22.640 so 02:43:22.640 --> 02:43:30.640 you're already doing like the tia that's a perfect example of when we know what you've got 02:43:30.640 --> 02:43:48.640 and then you have a little bit to fill up the insulator thing but don't leave out that 02:44:00.640 --> 02:44:04.640 i think 02:44:31.600 --> 02:44:38.640 okay 02:44:38.640 --> 02:44:56.320 hey that's y'all's alarm that you should be moving on to your second one if you haven't yet 02:45:00.320 --> 02:45:03.040 and they would get included in our password so and then 02:45:03.040 --> 02:45:10.000 and influence so so i got developed three or four other way correct how to develop it by 02:45:10.000 --> 02:45:13.600 us tag you inventory of success stories 02:45:19.040 --> 02:45:30.480 you like existing tag lines are great so it's where you get a number into the course of years in the story 02:45:49.040 --> 02:45:52.480 because 02:46:19.040 --> 02:46:30.480 is 02:46:50.000 --> 02:46:54.480 this is a lot like 02:47:19.040 --> 02:47:22.480 that is 02:47:49.040 --> 02:47:52.480 only that's all 02:48:19.040 --> 02:48:22.480 and 02:48:49.680 --> 02:48:54.560 and then it's like hopefully i've already seen it you can't wait to do it oh i want to ask for 02:48:54.560 --> 02:49:04.000 about this actually so much and it's still just my general click because that was my yard there's 02:49:04.000 --> 02:49:10.160 not a social channel there's not a huge hallucinatory scroll yeah exactly because it is 02:49:10.160 --> 02:49:19.520 growing like truly and you're like hold on let's get the process right first and then we put like real 02:49:19.520 --> 02:49:28.080 and you're like yeah but the one thing i like about that is 02:49:33.920 --> 02:49:48.480 that that's a good point i think i'm gonna put it over here 02:50:04.880 --> 02:50:08.480 you know 02:50:33.920 --> 02:50:38.480 yeah 02:51:03.920 --> 02:51:08.480 yeah 02:51:33.920 --> 02:51:38.480 is 02:51:38.480 --> 02:51:52.480 i mean like 02:51:52.480 --> 02:51:57.760 we're doing that too why are we not emissions are being let's 02:51:58.880 --> 02:52:05.040 even though we are actually working on right now because 02:52:09.200 --> 02:52:31.920 was it was it was a size of all of the time we're going to have a trade sorry in addition to that we're not we're not holding this person right now they're not really 02:52:39.200 --> 02:52:47.920 in it's 02:53:09.360 --> 02:53:13.920 but i guess 02:53:39.280 --> 02:53:47.120 all of us you know i'm feeling there are we don't even have this we don't know how those 02:54:09.200 --> 02:54:12.320 make it 02:54:39.280 --> 02:54:42.320 i know 02:55:09.760 --> 02:55:14.320 and then all the education partners 02:55:39.200 --> 02:55:42.320 uh 02:56:09.200 --> 02:56:12.320 there's so much pressure 02:56:39.200 --> 02:56:42.320 that 02:57:09.200 --> 02:57:12.320 so 02:57:39.440 --> 02:57:42.320 so 02:57:42.320 --> 02:58:00.320 i mean that's the like i said remember that maybe you have to do it yeah 02:58:09.280 --> 02:58:16.800 maybe it's like that i mean you're like very more fun just put them on there so 02:58:39.200 --> 02:58:48.640 open open down yeah innovation i would take that then the next part of the line is to see if my 02:58:48.640 --> 02:58:54.800 programs are the same since it's very important that's what i thought it is and so sorry that that was very 02:58:54.800 --> 02:59:11.200 important was to expand to all for the you know what i mean like the public sure like okay sorry but that's it's that's that legal absolutely a sitting on the shelves to say okay right down to that competition 02:59:11.200 --> 02:59:25.600 right 02:59:41.200 --> 02:59:55.600 yeah 03:00:11.200 --> 03:00:25.600 actually 03:00:41.200 --> 03:00:45.600 uh 03:01:11.200 --> 03:01:15.600 maybe 03:01:41.200 --> 03:01:55.600 would be just instead of thinking about balls they stare to everyone that's why they were doing it yeah right and it's yeah i think that this is the question like it's called the air something but it is ran by all things that are in the day how long 03:01:55.600 --> 03:02:14.000 over there that's really important that we don't be just one they work that we have all that i think they agree yes because one in the jar need to work you know he's trying to get one or take a picture 03:02:25.600 --> 03:02:36.000 yeah 03:02:55.600 --> 03:03:04.000 I don't know the names but if we start with one way that's great 03:03:25.600 --> 03:03:40.960 the mail that i requested well it's like responsibility shared responsibility shared but it's basically but like everyone there is a big picture just to be put like the band's good 03:03:40.960 --> 03:03:56.400 chambers got this so you kind of just you all work that out together now we understand how we collaborate 03:04:10.960 --> 03:04:29.360 and I'm going to challenge you to call it because it's not it's not the point I did one group I had a turn that you can say how are you putting this out or are you at the after you got it with water 03:04:29.360 --> 03:04:56.240 and what's the long terms of bank holders they have that very long so we can be 10 so I think you have the most because we have one so 03:04:59.440 --> 03:05:20.240 are they okay do you know me that we are purchase community first and later then okay or whether you know I think that's we don't have established that's all we're going to have to do is have a business to really go to say you know 03:05:20.240 --> 03:05:48.240 what is your strategy for building this area you put together the program or you're going to try to do it on your own and copy somebody else's 03:05:48.240 --> 03:05:57.840 we have 03:05:57.840 --> 03:06:02.240 what y'all got a rich and they can do but y'all got a written yeah process 03:06:02.240 --> 03:06:17.040 so what software did you decide to use 03:06:18.240 --> 03:06:29.520 I'm just going to I'm just going to do a break with it until it has just arrived to call out 03:06:30.560 --> 03:07:00.400 when she realized that this is a bunch of people with her words as anyone yes I got this for the summer school and there you put it in the polls and be synchronous to make sure that that's one of y'all's steps 03:07:01.360 --> 03:07:21.200 to the next basic about who's using which softwares because I don't even know what it's all through most everybody out here 03:07:25.440 --> 03:07:53.440 and so one of the things we talked about is how much is the dsc system know where you're trying to go website all the public is going to be able to bring this to this company as it says to do our customers and push them off several other centers so if I get a little bit more managerial we're going to act right now. 03:07:53.440 --> 03:08:23.200 And so we say hey the CEO actually that's top of the population right now we're going to be getting up there right now and that or something like that I think that's what I'm going to be sure to be sure that they come up with information for people who are out there for you to even write articles about well and we don't know what's going on so this person but you're hard but you're awkward and that totally tends to cancel it you're you're creating this almost like 03:08:24.240 --> 03:08:33.200 it just changes regardless of the way you feel about it. I'm sorry I think that's just the nature of it. 03:08:53.440 --> 03:09:03.200 There's whole. 03:09:03.200 --> 03:09:32.960 Relationship storytelling. Yeah. That's great. That's how it's going to be. I'll make sure you're honoring the words on all your papers if you want you to decide everything's. 03:09:33.200 --> 03:09:40.960 That's right you can water down there throw it away. 03:09:40.960 --> 03:10:08.720 I mean, I'm just saying we're trying to understand how to collaborate with each other. 03:10:08.720 --> 03:10:22.480 I went through the. 03:10:22.480 --> 03:10:44.960 I don't know. 03:10:44.960 --> 03:10:56.720 So she is. 03:10:56.720 --> 03:11:24.880 I'm like. 03:11:24.880 --> 03:11:34.880 Yeah. 03:11:34.880 --> 03:12:02.880 Yeah. 03:12:02.880 --> 03:12:12.880 Yeah. 03:12:12.880 --> 03:12:40.880 Yeah. 03:12:40.880 --> 03:12:50.880 Yeah. 03:12:50.880 --> 03:13:18.880 Yeah. 03:13:18.880 --> 03:13:28.880 How big do they go. 03:13:28.880 --> 03:13:56.880 Yeah. 03:13:56.880 --> 03:14:16.880 Yeah. 03:14:16.880 --> 03:14:26.880 Yeah. 03:14:26.880 --> 03:14:50.880 Yeah. 03:14:50.880 --> 03:15:00.880 Yeah. 03:15:00.880 --> 03:15:28.880 Yeah. 03:15:28.880 --> 03:15:38.880 Yeah. 03:15:38.880 --> 03:15:48.880 Yeah. 03:15:48.880 --> 03:15:58.880 Yeah. 03:15:58.880 --> 03:16:26.880 Yeah. 03:16:26.880 --> 03:16:40.880 Yeah. 03:16:40.880 --> 03:17:02.880 So let me say this way. 03:17:02.880 --> 03:17:30.880 Yeah. 03:17:30.880 --> 03:17:36.880 Yes. 03:17:36.880 --> 03:18:04.880 Yeah. 03:18:04.880 --> 03:18:14.880 Yeah. 03:18:14.880 --> 03:18:42.880 Yeah. 03:18:42.880 --> 03:18:48.880 Yeah. 03:18:48.880 --> 03:18:52.880 Yeah. 03:18:52.880 --> 03:19:02.880 Yeah. 03:19:02.880 --> 03:19:12.880 Yeah. 03:19:12.880 --> 03:19:36.880 Yeah. 03:19:36.880 --> 03:19:50.880 Yeah. 03:19:50.880 --> 03:20:18.880 Yeah. 03:20:18.880 --> 03:20:38.880 Yeah. 03:20:38.880 --> 03:20:48.880 Yeah. 03:20:48.880 --> 03:21:16.880 Yeah. 03:21:16.880 --> 03:21:26.880 Yeah. 03:21:26.880 --> 03:21:50.880 Yeah. 03:21:50.880 --> 03:22:00.880 Yeah. 03:22:00.880 --> 03:22:28.880 Yeah. 03:22:28.880 --> 03:22:38.880 Yeah. 03:22:38.880 --> 03:23:06.880 Yeah. 03:23:06.880 --> 03:23:22.880 Yeah. 03:23:22.880 --> 03:23:34.880 Yeah. 03:23:34.880 --> 03:23:54.880 Yeah. 03:23:54.880 --> 03:24:04.880 Yeah. 03:24:04.880 --> 03:24:32.880 Yeah. 03:24:32.880 --> 03:24:52.880 Yeah. 03:24:52.880 --> 03:25:02.880 Yeah. 03:25:02.880 --> 03:25:26.880 Yeah. 03:25:26.880 --> 03:25:36.880 Yeah. 03:25:36.880 --> 03:26:04.880 Yeah. 03:26:04.880 --> 03:26:14.880 Yeah. 03:26:14.880 --> 03:26:42.880 Yeah. 03:26:42.880 --> 03:27:02.880 Yeah. 03:27:02.880 --> 03:27:12.880 Yeah. 03:27:12.880 --> 03:27:34.880 Yeah. 03:27:34.880 --> 03:27:44.880 Yeah. 03:27:44.880 --> 03:28:12.880 Yeah. 03:28:12.880 --> 03:28:14.880 Yeah. 03:28:14.880 --> 03:28:16.880 Yeah. 03:28:16.880 --> 03:28:18.880 Yeah. 03:28:18.880 --> 03:28:26.880 Yeah. 03:28:26.880 --> 03:28:42.880 Yeah. 03:28:42.880 --> 03:28:56.880 Yeah. 03:28:56.880 --> 03:29:12.880 Yeah. 03:29:12.880 --> 03:29:26.880 Yeah. 03:29:26.880 --> 03:29:42.880 Yeah. 03:29:42.880 --> 03:29:56.880 Yeah. 03:29:56.880 --> 03:30:12.880 Yeah. 03:30:12.880 --> 03:30:28.880 Yeah. 03:30:28.880 --> 03:30:42.880 Yeah. 03:30:42.880 --> 03:31:00.880 Yeah. 03:31:00.880 --> 03:31:16.880 Yeah. 03:31:16.880 --> 03:31:30.880 Yeah. 03:31:30.880 --> 03:31:46.880 Yeah. 03:31:46.880 --> 03:32:00.880 Yeah. 03:32:00.880 --> 03:32:16.880 Yeah. 03:32:16.880 --> 03:32:30.880 Yeah. 03:32:30.880 --> 03:32:46.880 Yeah. 03:32:46.880 --> 03:33:00.880 Yeah. 03:33:00.880 --> 03:33:16.880 Yeah. 03:33:16.880 --> 03:33:30.880 Yeah. 03:33:30.880 --> 03:33:46.880 Yeah. 03:33:46.880 --> 03:33:58.880 Yeah. 03:33:58.880 --> 03:34:14.880 Yeah. 03:34:14.880 --> 03:34:28.880 Yeah. 03:34:28.880 --> 03:34:44.880 Yeah. 03:34:44.880 --> 03:34:58.880 Yeah. 03:34:58.880 --> 03:35:26.880 Yeah. 03:35:26.880 --> 03:35:42.880 Yeah. 03:35:42.880 --> 03:35:56.880 Yeah. 03:35:56.880 --> 03:36:12.880 Yeah. 03:36:12.880 --> 03:36:28.880 Yeah. 03:36:28.880 --> 03:36:42.880 Yeah. 03:36:42.880 --> 03:36:58.880 Yeah. 03:36:58.880 --> 03:37:12.880 Yeah. 03:37:12.880 --> 03:37:40.880 Yeah. 03:37:40.880 --> 03:37:56.880 Yeah. 03:37:56.880 --> 03:38:10.880 Yeah. 03:38:10.880 --> 03:38:26.880 Yeah. 03:38:26.880 --> 03:38:40.880 Yeah. 03:38:40.880 --> 03:38:56.880 Yeah. 03:38:56.880 --> 03:39:10.880 Yeah. 03:39:10.880 --> 03:39:26.880 Yeah. 03:39:26.880 --> 03:39:40.880 Yeah. 03:39:40.880 --> 03:39:56.880 Yeah. 03:39:56.880 --> 03:40:10.880 Yeah. 03:40:10.880 --> 03:40:26.880 Yeah. 03:40:26.880 --> 03:40:52.880 Yeah. 03:40:52.880 --> 03:41:20.880 Hey, we already did. I had somebody yesterday send me their edits and they've already checked off 30 things off their list. So that's fine. We're still gonna put it on the plan, but we can put a check mark to it in red on the plane. So you can say we planned this and we already got it done before it even got focused. Okay. So I'll get that to you. Is there any other questions? Comments? Arguments? Disagreements? Anything? Okay. Thank you all. Thank you all. Good work. Y'all did excellent work. I'll get this to you soon. 03:41:22.880 --> 03:41:42.880 So, all right. So if there's any other comments or closing comments for anybody? I do. So we have a four meeting on the on the eight. And so right now we have two incentive for reviewing. So we may need to push that meeting back a week, but we'll let you know as soon as possible. 03:41:42.880 --> 03:42:02.880 Okay. All right. Any other concluding items? There are no other concluding items to do. We'll turn this meeting at 1157. Thank you very much for your day. Thank you. Thank you all. Thank you.