1 00:00:00,000 --> 00:00:08,520 Okay, it is nine o'clock and we do have a quorum, so call to order the Public Utilities 2 00:00:08,520 --> 00:00:13,580 Board for the City of Denton on Monday, June 24th, 2024. 3 00:00:13,580 --> 00:00:15,640 The first item is presentations from the public. 4 00:00:15,640 --> 00:00:16,640 Has anyone registered? 5 00:00:16,640 --> 00:00:17,640 No? 6 00:00:17,640 --> 00:00:20,660 All right, then we'll go into items for individual consideration. 7 00:00:20,660 --> 00:00:25,060 The first item is approval of the June 10th meeting minutes. 8 00:00:25,060 --> 00:00:27,480 Were there any changes or corrections? 9 00:00:27,480 --> 00:00:31,120 Seeing none, do we have a motion to approve? 10 00:00:31,120 --> 00:00:33,040 So moved. 11 00:00:33,040 --> 00:00:34,040 Okay. 12 00:00:34,040 --> 00:00:38,040 Devin and Rob, all in favor say aye. 13 00:00:38,040 --> 00:00:39,040 Aye. 14 00:00:39,040 --> 00:00:40,040 Carries. 15 00:00:40,040 --> 00:00:41,040 Management reports. 16 00:00:41,040 --> 00:00:42,040 It's Taylor. 17 00:00:42,040 --> 00:00:43,040 Pretty simple. 18 00:00:43,040 --> 00:00:44,040 Yes. 19 00:00:44,040 --> 00:00:45,040 Good morning. 20 00:00:45,040 --> 00:00:48,920 We have two items for the board this morning. 21 00:00:48,920 --> 00:00:53,920 On your future agenda items, there's attachment covering that then today you're going to hear 22 00:00:53,920 --> 00:00:58,400 the proposed budgets for the utilities and then it looks like on your next meeting on 23 00:00:58,400 --> 00:01:03,960 July 8th, you'll have approval of any utility rate changes, recommendations for water, wastewater, 24 00:01:03,960 --> 00:01:06,360 drainage, and solid waste budgets. 25 00:01:06,360 --> 00:01:09,120 Any questions on future agenda items? 26 00:01:09,120 --> 00:01:10,120 No? 27 00:01:10,120 --> 00:01:11,120 Okay. 28 00:01:11,120 --> 00:01:13,240 Next item is new business action items. 29 00:01:13,240 --> 00:01:19,800 There appears to be one outstanding request and it is for comparison on our experience 30 00:01:19,800 --> 00:01:24,280 with EV versus combustion engine cars and trucks. 31 00:01:24,280 --> 00:01:25,280 So that one still looks outstanding. 32 00:01:25,280 --> 00:01:30,040 I don't know if we've gotten any updates yet, but we can provide you how that's going. 33 00:01:30,040 --> 00:01:32,080 And that's it. 34 00:01:32,080 --> 00:01:33,080 All right. 35 00:01:33,080 --> 00:01:35,200 The next item is concluding items. 36 00:01:35,200 --> 00:01:40,720 Does any board member wish to have something put on a future agenda or address the public? 37 00:01:40,720 --> 00:01:41,720 No? 38 00:01:41,720 --> 00:01:42,720 Okay. 39 00:01:42,720 --> 00:01:46,400 Then we'll go into the work session. 40 00:01:46,400 --> 00:01:51,280 Leave a report and hold a discussion and give staff direction on fiscal year '24-'25 41 00:01:51,280 --> 00:01:55,820 preliminary utility forecast for solid waste water, wastewater, electric, and customer 42 00:01:55,820 --> 00:01:56,820 service. 43 00:01:56,820 --> 00:01:58,040 Good morning. 44 00:01:58,040 --> 00:02:00,800 Good morning. 45 00:02:00,800 --> 00:02:06,360 Good morning, members of PUB, Chair Matt Hamilton, budget manager for the city. 46 00:02:06,360 --> 00:02:11,440 Here to present the second in a series of budget presentations for you. 47 00:02:11,440 --> 00:02:18,400 Today's presentation is going to largely focus on the five-year operating performance and 48 00:02:18,400 --> 00:02:22,480 five-year capital budgets for each of the utilities. 49 00:02:22,480 --> 00:02:28,100 I did want to mention that as we go through the financials that I'll walk through, we'll 50 00:02:28,100 --> 00:02:31,440 talk a little bit about revenue sufficiency. 51 00:02:31,440 --> 00:02:37,880 And as you'll see, some of the percentages that we have in there, I just wanted to note, 52 00:02:37,880 --> 00:02:42,260 is representative of the total revenue sufficiency for the fund that's required. 53 00:02:42,260 --> 00:02:49,680 And so at the next meeting on July 8th, we will bring back some different rate structure 54 00:02:49,680 --> 00:02:53,600 options in order to meet those revenue sufficiency requirements. 55 00:02:53,600 --> 00:03:02,760 So it's not specific to any one rate class, residential, commercial fees otherwise. 56 00:03:02,760 --> 00:03:08,000 So just wanted to note that at the top of the presentation. 57 00:03:08,000 --> 00:03:09,640 Okay. 58 00:03:09,640 --> 00:03:14,360 So as I had mentioned, we'll talk a little bit about the budget process overview and 59 00:03:14,360 --> 00:03:20,160 then get into the preliminary utility budgets for each of the utilities. 60 00:03:20,160 --> 00:03:25,680 So this was something that we had talked about at the prior PUB meeting. 61 00:03:25,680 --> 00:03:34,240 So I won't go through all of it, but we are here in June presenting the preliminary utility 62 00:03:34,240 --> 00:03:38,840 budgets to PUB following the meeting on the 8th. 63 00:03:38,840 --> 00:03:45,200 We will then provide this information for consideration to counsel. 64 00:03:45,200 --> 00:03:49,240 They will review it on the 23rd and also at the budget workshop. 65 00:03:49,240 --> 00:03:54,080 If there's anything that needs to come back to the PUB, any changes, we will bring that 66 00:03:54,080 --> 00:03:56,400 back to the board. 67 00:03:56,400 --> 00:04:01,360 And then in August, we'll have our public hearings and it will culminate in the budget 68 00:04:01,360 --> 00:04:05,840 adoption in September. 69 00:04:05,840 --> 00:04:13,160 So starting with our solid waste and recycling department, this is an overview of the current 70 00:04:13,160 --> 00:04:19,160 solid waste organizational chart for fiscal year 2024, our current fiscal year. 71 00:04:19,160 --> 00:04:26,200 There's a total of 133 budgeted FTEs in the department. 72 00:04:26,200 --> 00:04:34,600 As we had discussed previously, included in our rate forecasts are a 2%, 2.6% growth in 73 00:04:34,600 --> 00:04:41,900 residential customers, a 2% growth in commercial front-load, side-load poles, and 2.1% growth 74 00:04:41,900 --> 00:04:44,520 in landfill customers. 75 00:04:44,520 --> 00:04:48,800 And the graphic that you see here was something that we had reviewed last time. 76 00:04:48,800 --> 00:04:59,520 But just to illustrate that solid waste is fairly consistent and our forecast for 2023 77 00:04:59,520 --> 00:05:03,560 lined up pretty well with the 2023 actuals. 78 00:05:03,560 --> 00:05:06,560 We anticipate the same for 2024. 79 00:05:06,560 --> 00:05:14,480 And then the growth projections there are based on the percentages that you see. 80 00:05:14,480 --> 00:05:21,620 So getting into specific budget request packages, just to explain a little bit, baseline adjustments 81 00:05:21,620 --> 00:05:29,040 are budgetary increases for expenses that already exist or contracts that already exist. 82 00:05:29,040 --> 00:05:34,640 Supplemental requests is a request for a new expense or a new service. 83 00:05:34,640 --> 00:05:41,040 So looking at baseline adjustments, you can see there's seven requests. 84 00:05:41,040 --> 00:05:46,640 Each of these have to do with an increase in the cost of doing business. 85 00:05:46,640 --> 00:05:56,880 And then supplemental requests of $121,500 for new software that will go into the vehicles. 86 00:05:56,880 --> 00:06:06,360 And that is every new software cover. 87 00:06:06,360 --> 00:06:12,120 The question was about the software for the vehicles. 88 00:06:12,120 --> 00:06:17,920 Good morning, Brian Burner, Solid Waste Director with the City of Denton. 89 00:06:17,920 --> 00:06:20,980 It's for a program called SAMSARA. 90 00:06:20,980 --> 00:06:26,920 It sets upon our existing Rubicon and ties together the routing software, the accountability 91 00:06:26,920 --> 00:06:33,520 software, our third eye system, basically drops it all into one unit so that instead 92 00:06:33,520 --> 00:06:39,960 of us, let's say we've had a miss or an alleged miss at a resident. 93 00:06:39,960 --> 00:06:43,560 Right now we have to go and pull the card and spend an hour going through until we get 94 00:06:43,560 --> 00:06:50,040 to that house to determine with this new system, not only does it allow us to pull that up 95 00:06:50,040 --> 00:06:56,840 by the address, by the GeoTab, but it also helps us from a driver accountability standpoint, 96 00:06:56,840 --> 00:07:01,760 make sure from the NCAP standpoint he's driving the way he needs to, monitors all the exterior 97 00:07:01,760 --> 00:07:07,240 so in case we get hit we can help determine more reliably who's at fault. 98 00:07:07,240 --> 00:07:09,680 So it's a risk management software also. 99 00:07:09,680 --> 00:07:15,480 30,000 of that is originally for the initial installation and that's not going to be a 100 00:07:15,480 --> 00:07:18,480 reoccurring charge. 101 00:07:18,480 --> 00:07:27,420 So does that, if I may, does that also include looking at the trash cans or receptacles that 102 00:07:27,420 --> 00:07:30,160 may need to be replaced? 103 00:07:30,160 --> 00:07:33,600 Is that something the driver makes a decision at that point, is that what the software would 104 00:07:33,600 --> 00:07:34,600 be useful for? 105 00:07:34,600 --> 00:07:38,680 No, our existing software, the Rubicon system, if there's a crack lid, the wheel, something 106 00:07:38,680 --> 00:07:45,180 that the driver observes, he can actually hit a, there's a button, there's what we 107 00:07:45,180 --> 00:07:51,160 call an exception report that he can push and it will note that that may need to happen 108 00:07:51,160 --> 00:07:55,060 in addition to our field auditors that are out there, they're gathering that data. 109 00:07:55,060 --> 00:08:02,240 But if you have a can that may have a crack, may need to be repaired, the best way to manage 110 00:08:02,240 --> 00:08:05,040 that is just go ahead and call customer service. 111 00:08:05,040 --> 00:08:10,480 It gets it directly into the system and we'll have it repaired on the next service day. 112 00:08:10,480 --> 00:08:11,480 Thank you. 113 00:08:11,480 --> 00:08:12,480 Thank you. 114 00:08:12,480 --> 00:08:13,480 Yes sir. 115 00:08:13,480 --> 00:08:20,700 This seems like a wonderful idea but reasonably expensive so what kind of labor savings do 116 00:08:20,700 --> 00:08:24,900 you see coming from this or have you calculated those out in any way? 117 00:08:24,900 --> 00:08:29,280 We've calculated that but we've really looked at it from the risk management standpoint. 118 00:08:29,280 --> 00:08:33,080 I mean, 131,000, that's one claim. 119 00:08:33,080 --> 00:08:38,480 We place several claims a year based on alleged incidents and things that we just can't quite 120 00:08:38,480 --> 00:08:42,240 prove up so we end up paying. 121 00:08:42,240 --> 00:08:45,720 This really is cost neutral, cost beneficial to us. 122 00:08:45,720 --> 00:08:48,720 Okay but you haven't calculated that out. 123 00:08:48,720 --> 00:08:56,480 From a risk management standpoint we've looked at it, again, as I said, 130,000 or 120,000 124 00:08:56,480 --> 00:08:59,080 is basically one claim potentially. 125 00:08:59,080 --> 00:09:00,520 We have four or five claims a year. 126 00:09:00,520 --> 00:09:05,260 What do those claims typically run you a year, the small part? 127 00:09:05,260 --> 00:09:08,160 I would have to go back and look at that, I don't know off the top of my head what that 128 00:09:08,160 --> 00:09:09,160 is. 129 00:09:09,160 --> 00:09:11,440 If this could be one claim and you get half a dozen of them a year, then that's a half 130 00:09:11,440 --> 00:09:12,440 a million dollars. 131 00:09:12,440 --> 00:09:13,440 That's half a million dollars. 132 00:09:13,440 --> 00:09:14,440 Yeah, exactly. 133 00:09:14,440 --> 00:09:15,440 Okay. 134 00:09:15,440 --> 00:09:16,440 So it's running in that range? 135 00:09:16,440 --> 00:09:17,440 Correct. 136 00:09:17,440 --> 00:09:18,440 Okay, thank you. 137 00:09:18,440 --> 00:09:19,440 Thank you. 138 00:09:19,440 --> 00:09:20,440 Brian, thanks for your department's quick response during the storms this year. 139 00:09:20,440 --> 00:09:21,440 Thank you very much. 140 00:09:21,440 --> 00:09:22,440 You're most welcome. 141 00:09:22,440 --> 00:09:37,360 And it goes without saying that really it's the dedication of the employees that we have. 142 00:09:37,360 --> 00:09:42,920 They were asking questions before we even got in on Monday, what do we need to do, what 143 00:09:42,920 --> 00:09:43,920 do we need to do? 144 00:09:43,920 --> 00:09:47,560 And in addition to just our guys out on the streets picking it up, working six days a 145 00:09:47,560 --> 00:09:53,120 week, 12 hours a day, I want to give shout-outs to Fleet because if they weren't there, you 146 00:09:53,120 --> 00:09:56,240 know, making sure our trucks were up and running, then we couldn't have done this. 147 00:09:56,240 --> 00:10:00,280 And also the help we got from Water and Streets Department on Saturdays, we had their dump 148 00:10:00,280 --> 00:10:04,800 trucks out, we were loading and going and into the day, you know, Friday we basically 149 00:10:04,800 --> 00:10:08,760 said Operation Push, which is what we call this operation to get our debris management 150 00:10:08,760 --> 00:10:10,000 taken care of. 151 00:10:10,000 --> 00:10:11,000 It was over. 152 00:10:11,000 --> 00:10:12,640 Today we're back in regular business. 153 00:10:12,640 --> 00:10:17,680 So we're hitting, you know, Monday through Thursday piles, anything overage we're going 154 00:10:17,680 --> 00:10:21,560 to be charging you for, but again, you have the debris collection is done. 155 00:10:21,560 --> 00:10:24,960 So again, thanks to our employees for that dedicated service. 156 00:10:24,960 --> 00:10:31,920 Yeah, I did make contact with you via someone else, of course, and you answered my question 157 00:10:31,920 --> 00:10:38,840 quickly and the people on a certain street and didn't -- I didn't even tell you what 158 00:10:38,840 --> 00:10:43,440 street it was on, but they called me and thanked me for getting their trees removed. 159 00:10:43,440 --> 00:10:46,920 Well, you know -- And I gave you credit is what I'm -- 160 00:10:46,920 --> 00:10:47,920 Well, thank you. 161 00:10:47,920 --> 00:10:52,640 You know, it's just the patience of our residents and our citizens, you know, it -- you know, 162 00:10:52,640 --> 00:10:56,480 we just started one in and worked our way slowly slogging through it all. 163 00:10:56,480 --> 00:11:00,600 But again, you know, working together as a team, you know, the citizens and the community 164 00:11:00,600 --> 00:11:11,320 and our folks, you know, Denton is a cleaner place this Monday, so thank you. 165 00:11:11,320 --> 00:11:16,880 Okay. 166 00:11:16,880 --> 00:11:23,560 So taking a look at solid waste position summary, in fiscal year 2024, the current fiscal year 167 00:11:23,560 --> 00:11:29,720 had 133 FTEs, as we saw in the organizational chart. 168 00:11:29,720 --> 00:11:40,000 There are no positions being added for 2025, so we anticipate 133 positions in 2025. 169 00:11:40,000 --> 00:11:44,320 Taking a look at the solid waste five-year capital plan, the plan includes, for fiscal 170 00:11:44,320 --> 00:11:54,760 year 2025, $12.9 million, of which 11.1 is anticipated to be debt funded and 1.8 million 171 00:11:54,760 --> 00:11:56,880 revenue funded. 172 00:11:56,880 --> 00:12:04,960 So the major projects include cell five and six construction, as well as a little over 173 00:12:04,960 --> 00:12:10,240 $5 million in annual vehicle replacement. 174 00:12:10,240 --> 00:12:13,900 Okay. 175 00:12:13,900 --> 00:12:19,840 So getting into the solid waste fund five-year forecast, for fiscal year 2024, the current 176 00:12:19,840 --> 00:12:29,100 fiscal year, we had budgeted $39.2 million in revenue, for fiscal year 2025, we are budgeting 177 00:12:29,100 --> 00:12:32,680 $41.2 million in revenue. 178 00:12:32,680 --> 00:12:38,160 That increase is due to some of the growth that we're seeing, as well as, as you'll 179 00:12:38,160 --> 00:12:46,280 see at the bottom, a 1.5% increase that is needed for revenue sufficiency. 180 00:12:46,280 --> 00:12:57,320 On the expenditure side, 2024, we budgeted $41.3 million, and 2025, we've budgeted $42.2, 181 00:12:57,320 --> 00:13:01,760 something that I wanted to note on certain lines. 182 00:13:01,760 --> 00:13:09,200 So within personnel services, we do anticipate a 3% COLA for employees citywide, as well 183 00:13:09,200 --> 00:13:17,720 as a, up to a 2.5% performance merit that employees would be eligible to receive. 184 00:13:17,720 --> 00:13:24,160 And so that's primarily what's driving the increase in personnel services. 185 00:13:24,160 --> 00:13:32,400 In operations, there was a budget increase that we've made to the commercial collection 186 00:13:32,400 --> 00:13:37,520 business unit that has to do with vehicle maintenance and repair. 187 00:13:37,520 --> 00:13:43,520 So what we found is that in that specific business unit, that we had under budgeted 188 00:13:43,520 --> 00:13:51,160 vehicle maintenance in prior years and are increasing that line by $700,000 to bring 189 00:13:51,160 --> 00:13:58,200 it up to where actual fleet maintenance costs are. 190 00:13:58,200 --> 00:14:06,240 And then just taking a look at the debt service in 2024, it was at $4.8 million, 2025, we 191 00:14:06,240 --> 00:14:15,280 anticipate $5.3 million with the recent debt issuance in the summer. 192 00:14:15,280 --> 00:14:23,240 So with all that, in 2025, the ending fund balance is projected to be $8.6 million. 193 00:14:23,240 --> 00:14:29,360 At the bottom, you'll see two rows under target reserves. 194 00:14:29,360 --> 00:14:38,800 The first line is the minimum target reserve level, the second is our targeted maximum 195 00:14:38,800 --> 00:14:39,960 level. 196 00:14:39,960 --> 00:14:47,360 And so you'll notice that the $8.6 million does fall above the bounds of the upper limit. 197 00:14:47,360 --> 00:14:56,320 However, the reason that we anticipate needing additional revenue in the next fiscal year 198 00:14:56,320 --> 00:15:00,200 is looking out the next four fiscal years. 199 00:15:00,200 --> 00:15:09,600 And as you'll see, the fund balance, you know, in 2026 declines to be within those target 200 00:15:09,600 --> 00:15:16,360 limits, 2027 within the limits, 2028 and 2029. 201 00:15:16,360 --> 00:15:25,760 So another piece of it that we're also cognizant of and have a policy surrounding is this very 202 00:15:25,760 --> 00:15:28,960 last line, the debt service coverage ratio. 203 00:15:28,960 --> 00:15:40,200 And this is a ratio that is looked at by rating agencies where our target is one and a half. 204 00:15:40,200 --> 00:15:46,020 So you know, looking out the five years, we also want to ensure that we are maintaining 205 00:15:46,020 --> 00:15:52,680 at least a one and a half percent or one and a half times debt service coverage ratio. 206 00:15:52,680 --> 00:15:57,880 So it's really a balance between where we're keeping the fund balance, where our expenditures 207 00:15:57,880 --> 00:16:04,340 are and where that debt service coverage ratio is, yes. 208 00:16:04,340 --> 00:16:10,960 On the vehicle replacement, is that just for the solid waste department vehicle replacement? 209 00:16:10,960 --> 00:16:11,960 Yes. 210 00:16:11,960 --> 00:16:16,160 And what would -- give me an example of what kind of replacement that would be. 211 00:16:16,160 --> 00:16:18,440 Is it pickups, is it trash truck? 212 00:16:18,440 --> 00:16:20,480 What is the vehicle re-emplacement? 213 00:16:20,480 --> 00:16:30,560 Could you write some detail? 214 00:16:30,560 --> 00:16:31,560 Good morning. 215 00:16:31,560 --> 00:16:33,160 And it would be all of the above. 216 00:16:33,160 --> 00:16:38,780 You know, we basically have a five-year replacement cycle on most of our rolling stock. 217 00:16:38,780 --> 00:16:42,780 So you know, and it goes back working with Fleet to determine, you know, amount of repair 218 00:16:42,780 --> 00:16:45,220 points, cost to maintain, things of that nature. 219 00:16:45,220 --> 00:16:52,560 So we'll be getting some new automatic side loaders, some new commercial front load trucks, 220 00:16:52,560 --> 00:16:58,000 as well as some just front line, you know, light and medium duty vehicles to help support 221 00:16:58,000 --> 00:17:02,720 supervisors, crew leaders, service delivery out in the community. 222 00:17:02,720 --> 00:17:08,520 And if I may ask, of those, are you going to have -- what's the makeup of those vehicles 223 00:17:08,520 --> 00:17:09,520 in that? 224 00:17:09,520 --> 00:17:10,520 Are they going to be gas burners? 225 00:17:10,520 --> 00:17:13,240 Are they going to be electric or hybrid? 226 00:17:13,240 --> 00:17:14,240 What's your goal on those? 227 00:17:14,240 --> 00:17:17,120 These will be conventional fuels, so diesel and gasoline. 228 00:17:17,120 --> 00:17:22,240 However, you know, we are continuing to look at the potential of alternate-fueled vehicles 229 00:17:22,240 --> 00:17:23,240 into the fleet. 230 00:17:23,240 --> 00:17:27,520 You know, right now, the heavy-duty garbage trucks, there really isn't a reliable solution 231 00:17:27,520 --> 00:17:31,160 for alternative other than compressed natural gas. 232 00:17:31,160 --> 00:17:35,600 So we'll continue down the road, but we're working closely with Peterbilt and other manufacturers 233 00:17:35,600 --> 00:17:38,000 to really test vehicles. 234 00:17:38,000 --> 00:17:46,280 But where the technology is solid and reliable, our, you know, pickup trucks, box trucks, 235 00:17:46,280 --> 00:17:50,760 things of that nature, we're looking actively at actually incorporating, you know, electric 236 00:17:50,760 --> 00:17:55,200 vehicles and other alternatively-fueled vehicles in those mechanisms. 237 00:17:55,200 --> 00:18:00,280 Would you know how many we have in the fleet right now that are the electric? 238 00:18:00,280 --> 00:18:02,280 At solid waste, I believe we have five. 239 00:18:02,280 --> 00:18:03,520 Five in solid waste. 240 00:18:03,520 --> 00:18:04,520 Yes. 241 00:18:04,520 --> 00:18:05,520 Thank you. 242 00:18:05,520 --> 00:18:06,520 Thank you. 243 00:18:06,520 --> 00:18:07,520 One more question. 244 00:18:07,520 --> 00:18:12,040 On the replacement line, it's one and a half, two million, and then it kind of trickles 245 00:18:12,040 --> 00:18:13,800 down to 500,000. 246 00:18:13,800 --> 00:18:18,320 Is that just because those replacements aren't planned yet, or do you expect it to decrease 247 00:18:18,320 --> 00:18:20,320 in cost? 248 00:18:20,320 --> 00:18:26,080 Part of it has to do with when we originally acquired the vehicles, and it is a five-year 249 00:18:26,080 --> 00:18:27,080 replacement. 250 00:18:27,080 --> 00:18:30,480 So in that five years, you're going to see adjustments up and down. 251 00:18:30,480 --> 00:18:35,920 I would, you know, this is a long-term forecast, and, you know, anything beyond about three 252 00:18:35,920 --> 00:18:38,840 or four years, we're speculating. 253 00:18:38,840 --> 00:18:43,160 So you know, we'll -- look next year, those numbers will be just a slight bit different. 254 00:18:43,160 --> 00:18:44,160 Okay. 255 00:18:44,160 --> 00:18:47,640 Yeah, and I was just curious if it was actually a planned trend down, or if it just -- the 256 00:18:47,640 --> 00:18:48,640 numbers aren't there yet. 257 00:18:48,640 --> 00:18:49,640 They'll probably be there in a year or two. 258 00:18:49,640 --> 00:18:50,640 I think it's all of the above. 259 00:18:50,640 --> 00:18:51,640 Okay. 260 00:18:51,640 --> 00:18:52,640 Thank you. 261 00:18:52,640 --> 00:18:53,640 Thank you. 262 00:18:53,640 --> 00:18:54,640 Appreciate it. 263 00:18:54,640 --> 00:18:58,120 A little bit of both. 264 00:18:58,120 --> 00:19:02,640 What is our legal requirement for debt service coverage under the bond covenants? 265 00:19:02,640 --> 00:19:03,640 Is it 1.25? 266 00:19:03,640 --> 00:19:05,680 Is that what I remember correctly? 267 00:19:05,680 --> 00:19:06,680 Yes. 268 00:19:06,680 --> 00:19:07,680 Okay. 269 00:19:07,680 --> 00:19:08,680 Yeah. 270 00:19:08,680 --> 00:19:09,680 All right. 271 00:19:09,680 --> 00:19:10,680 Okay. 272 00:19:10,680 --> 00:19:11,680 All right. 273 00:19:11,680 --> 00:19:22,720 Well, moving on to DME, this is an organizational chart for fiscal year 2024, the current fiscal 274 00:19:22,720 --> 00:19:29,440 year for DME, and the current FTE count is 187. 275 00:19:29,440 --> 00:19:37,960 So as we talked about last time, we do anticipate 7.53% growth in retail sales, megawatt hours, 276 00:19:37,960 --> 00:19:41,280 for known residential and commercial projects. 277 00:19:41,280 --> 00:19:48,520 The cost of service study, which is ongoing, we anticipate the results and recommendations 278 00:19:48,520 --> 00:19:54,480 to come later in July, and so we'll bring that back to the board for your consideration. 279 00:19:54,480 --> 00:19:59,460 But the cost of service study is primarily focused on fixed costs, the facility and usage 280 00:19:59,460 --> 00:20:04,520 charges, and then we'll also bring back the value of solar steady results and recommendations 281 00:20:04,520 --> 00:20:06,080 as well. 282 00:20:06,080 --> 00:20:12,280 In terms of expense projections, and this is true for all the utilities, is an increase 283 00:20:12,280 --> 00:20:20,440 in personnel costs associated with the cost of living adjustment and the merit adjustment. 284 00:20:20,440 --> 00:20:26,200 So this is a graphic that you had seen at the previous meeting just illustrating that 285 00:20:26,200 --> 00:20:30,120 7.53% growth in forecasted retail sales. 286 00:20:30,120 --> 00:20:37,500 So for 2025, we anticipate 881,000 in residential service megawatt hours and over a million 287 00:20:37,500 --> 00:20:41,960 in general service. 288 00:20:41,960 --> 00:20:50,720 So a comment that had come up at the prior meeting was what expenditures make up the 289 00:20:50,720 --> 00:20:56,160 various rates, and so we wanted to make sure that we provided some information in regard 290 00:20:56,160 --> 00:20:57,320 to that. 291 00:20:57,320 --> 00:21:03,680 So as you see here, base rates for DME are made up of personnel services, O&M, the ROI 292 00:21:03,680 --> 00:21:10,040 and franchise fee costs, debt service, cost of service transfers, and capital outlay, 293 00:21:10,040 --> 00:21:13,680 which are revenue-funded capital projects. 294 00:21:13,680 --> 00:21:18,000 So base rates recover the cost of operations and maintenance, and the rates will vary by 295 00:21:18,000 --> 00:21:20,000 customer class. 296 00:21:20,000 --> 00:21:28,720 The ECA rate is comprised of purchase power, which excludes deck revenue, deck fuel, deck 297 00:21:28,720 --> 00:21:38,520 variable O&M expenses, as well as any prior period over/under collection on the ECA. 298 00:21:38,520 --> 00:21:44,680 And the ECA simply recovers the net energy cost as a pass-through charge to customers, 299 00:21:44,680 --> 00:21:48,120 and it's the same rate for all customer classes. 300 00:21:48,120 --> 00:21:55,700 The TCRF, which is the transmission cost recovery fee, is just comprised of transmission costs. 301 00:21:55,700 --> 00:22:06,700 The transmission costs are determined by the PUCT, and the rates vary by customer class. 302 00:22:06,700 --> 00:22:15,320 So specific to DME, we are anticipated to see a 14.2% total increase in personnel expenditures, 303 00:22:15,320 --> 00:22:17,080 including benefits. 304 00:22:17,080 --> 00:22:20,480 So as I had mentioned, it includes the cost of living and the merit. 305 00:22:20,480 --> 00:22:27,480 However, DME is also proposing 16 and a half positions, supplemental positions. 306 00:22:27,480 --> 00:22:34,800 Otherwise, there's not a significant change in their overall O&M expenditures, and debt 307 00:22:34,800 --> 00:22:42,480 service is estimated to increase a little over 8% in non-deck debt service, which includes 308 00:22:42,480 --> 00:22:48,720 the $60 million that was issued in the current fiscal year, as well as the recent refunding 309 00:22:48,720 --> 00:22:56,640 or refinancing on some old bonds that we were able to get some more advantageous interest 310 00:22:56,640 --> 00:23:02,100 rates of the savings is $1.5 million over the life of those bonds. 311 00:23:02,100 --> 00:23:05,920 So that's included in that total. 312 00:23:05,920 --> 00:23:09,560 And there's no change in the deck debt service expense. 313 00:23:09,560 --> 00:23:10,560 Yeah. 314 00:23:10,560 --> 00:23:11,560 Yes, I have a quick question. 315 00:23:11,560 --> 00:23:17,680 So the additional personnel, what categories do they fall into, engineering, linemen? 316 00:23:17,680 --> 00:23:19,160 I think there's a slide. 317 00:23:19,160 --> 00:23:20,160 Yep. 318 00:23:20,160 --> 00:23:21,160 There's a slide coming up. 319 00:23:21,160 --> 00:23:23,300 So it may be the next one. 320 00:23:23,300 --> 00:23:27,560 If not, it's in one or two, but -- Thank you. 321 00:23:27,560 --> 00:23:28,560 Yep. 322 00:23:28,560 --> 00:23:29,560 Okay. 323 00:23:29,560 --> 00:23:34,080 So we're making a look at the electric fund five-year forecast. 324 00:23:34,080 --> 00:23:43,680 In 2024, we budgeted $290 million in revenues and $308 million in expenses. 325 00:23:43,680 --> 00:23:55,080 2025, you can see that the amount that we're budgeting for revenues has increased to $392 326 00:23:55,080 --> 00:24:03,400 million, and on the expenditure side, $396 million in expenditures. 327 00:24:03,400 --> 00:24:11,800 So we still anticipate a use of reserve -- excuse me -- of $3.8 million. 328 00:24:11,800 --> 00:24:18,440 Something to make a note of, the amount that we budgeted in 2024 for purchase power was 329 00:24:18,440 --> 00:24:28,720 considerably lower than what we actually ended up anticipating to expend, and as we've talked 330 00:24:28,720 --> 00:24:33,200 about in prior meetings, there may be the need for a budget amendment in the current 331 00:24:33,200 --> 00:24:40,440 fiscal year to address that, and so you'll see that 2024 was $116 million in purchase 332 00:24:40,440 --> 00:24:50,480 power, 2025 is $181 million, which aligns much closer to the actuals of 2023 and the 333 00:24:50,480 --> 00:24:51,480 prior fiscal year. 334 00:24:51,480 --> 00:24:56,920 So I just wanted to note that, otherwise, the major changes, as I had noted, was just 335 00:24:56,920 --> 00:25:03,720 the increase in personnel due to the 16.5 FTEs that are being proposed, and then also 336 00:25:03,720 --> 00:25:06,320 an increase in the non-debt service. 337 00:25:06,320 --> 00:25:15,760 In 2024, it was $47.1 million, and we anticipate it to be $51 million in 2025. 338 00:25:15,760 --> 00:25:21,600 So taking a look at the ending fund balance, we anticipate that DME will have an ending 339 00:25:21,600 --> 00:25:32,040 fund balance of about $112 million next year, which will necessitate an anticipated additional 340 00:25:32,040 --> 00:25:36,480 revenue need of 1.5%. 341 00:25:36,480 --> 00:25:43,480 We did finance, as had been brought to the board earlier this year, $31.5 million in 342 00:25:43,480 --> 00:25:50,760 purchase power expense, which you'll see in the 2024 purchase power securitization line 343 00:25:50,760 --> 00:26:00,080 here, where the $31.5 million has increased the expenditures over the next five years, 344 00:26:00,080 --> 00:26:03,240 the financing period, by $7.1 million. 345 00:26:03,240 --> 00:26:12,760 And so, in total, DME's fund balance will be below the targeted minimum for the next 346 00:26:12,760 --> 00:26:13,980 several years. 347 00:26:13,980 --> 00:26:19,440 The policy does allow us to be below the minimum, so long as a plan is in place to bring it 348 00:26:19,440 --> 00:26:31,000 above the minimum within five years, which is illustrated here. 349 00:26:31,000 --> 00:26:40,640 So taking a look at DME's budget request packages, baseline adjustments, the first four baselines 350 00:26:40,640 --> 00:26:48,520 listed there are related to the deck, and then a fifth request, which is an increase 351 00:26:48,520 --> 00:26:53,360 to the outside meter reading contract for $50,000. 352 00:26:53,360 --> 00:27:00,640 In terms of supplemental requests, as I had mentioned, personnel requests of 16.5 FTEs, 353 00:27:00,640 --> 00:27:08,920 which totals a little over $2.3 million, including benefits, $222,000 for equipment and supplies 354 00:27:08,920 --> 00:27:17,240 associated with those FTEs, and $315,000 for a GIS cloud management service. 355 00:27:17,240 --> 00:27:32,120 So all in total, baselines and supplementals, a budgetary increase of $3,721,948. 356 00:27:32,120 --> 00:27:37,000 So this brings us to the slide that I think will address the prior question. 357 00:27:37,000 --> 00:27:41,720 Oh, actually, it's one more, sorry. 358 00:27:41,720 --> 00:27:50,620 So this is a summary of their current positions, and so you'll see in fiscal year 2024, 187,000, 359 00:27:50,620 --> 00:27:56,920 and then in 2025, preliminary, the total is 200.5 FTEs. 360 00:27:56,920 --> 00:28:04,820 You'll notice that that number is four FTE short, and the reason is because in electric 361 00:28:04,820 --> 00:28:13,360 system operations, we anticipate moving four DME dispatchers from electric system operations 362 00:28:13,360 --> 00:28:20,400 to the new 311 call center. 363 00:28:20,400 --> 00:28:25,440 So this is the slide that I was hoping to get to. 364 00:28:25,440 --> 00:28:33,000 So this provides an overview of all the position requests for DME, and so what you'll see 365 00:28:33,000 --> 00:28:39,640 is that there are a number of positions, but they are throughout the organization and in 366 00:28:39,640 --> 00:28:46,320 multiple business divisions, and so I won't read all of them, but if you have any questions 367 00:28:46,320 --> 00:28:50,960 on any of these, we'd be happy to answer any questions. 368 00:28:50,960 --> 00:28:51,960 Yeah. 369 00:28:51,960 --> 00:28:56,240 Are these new hire projections, or are these people coming up through the ranks as it were? 370 00:28:56,240 --> 00:28:58,760 These would be new positions. 371 00:28:58,760 --> 00:29:05,160 So that new position could be filled by someone internally or someone externally, but it is 372 00:29:05,160 --> 00:29:07,620 a newly budgeted position. 373 00:29:07,620 --> 00:29:13,480 And how do you, historically, how do you find that to be a higher percentage of internal 374 00:29:13,480 --> 00:29:15,640 versus coming from outside? 375 00:29:15,640 --> 00:29:16,640 Yeah. 376 00:29:16,640 --> 00:29:25,720 Terry, I'll ask Terry, specific to DME, if internal or external. 377 00:29:25,720 --> 00:29:26,720 Good morning. 378 00:29:26,720 --> 00:29:28,900 I'm Terry Conell, the Assistant General Manager. 379 00:29:28,900 --> 00:29:40,040 So we have, in this budget, we're requesting for a new crew for our electric system operations 380 00:29:40,040 --> 00:29:41,400 and construction. 381 00:29:41,400 --> 00:29:47,900 Those generally will be, like the senior journeyman-level folks and the supervisor, will most likely 382 00:29:47,900 --> 00:29:50,000 be internal hires. 383 00:29:50,000 --> 00:29:59,400 That be replaced, then, kind of through the waterfall of people moving up with new hires. 384 00:29:59,400 --> 00:30:02,640 We've got three or four positions in the Energy Management Office. 385 00:30:02,640 --> 00:30:05,680 Those will be new hires from outside. 386 00:30:05,680 --> 00:30:12,300 Some of our tech services, tech operations, will most likely be from outside as well. 387 00:30:12,300 --> 00:30:16,440 So most of these positions, I would guess, would be new hires from outside. 388 00:30:16,440 --> 00:30:17,440 Okay. 389 00:30:17,440 --> 00:30:18,440 Thank you. 390 00:30:18,440 --> 00:30:21,200 Go ahead, Lee. 391 00:30:21,200 --> 00:30:25,680 I'm considering the growth of our system and added new customers coming online over the 392 00:30:25,680 --> 00:30:26,680 next few years. 393 00:30:26,680 --> 00:30:29,600 Are we hiring enough linemen? 394 00:30:29,600 --> 00:30:35,560 Well, I think the answer to that is we're hiring what we believe is the correct number. 395 00:30:35,560 --> 00:30:36,560 And you're right. 396 00:30:36,560 --> 00:30:38,040 We're trying to keep up with the growth. 397 00:30:38,040 --> 00:30:45,520 If you look at just residential growth, over the last five years, we've added, I would 398 00:30:45,520 --> 00:30:49,840 guess, over 10,000 customers. 399 00:30:49,840 --> 00:30:53,280 We're back with this staffing level that we're suggesting here. 400 00:30:53,280 --> 00:30:57,160 We're back to the staffing level we were at six years ago. 401 00:30:57,160 --> 00:31:02,760 So we actually moved down 12 positions from six years ago, and now we're trying to get 402 00:31:02,760 --> 00:31:04,280 back up to that level. 403 00:31:04,280 --> 00:31:10,280 And what's most interesting is that our revenues are almost doubling. 404 00:31:10,280 --> 00:31:16,080 So we're going from about a $200 million a year business to a $400 million a year business. 405 00:31:16,080 --> 00:31:19,920 So we're experiencing a lot of growth. 406 00:31:19,920 --> 00:31:21,960 And we need people. 407 00:31:21,960 --> 00:31:26,800 We need very talented people to make sure that we can operate cost effectively. 408 00:31:26,800 --> 00:31:33,560 Well, my question kind of is you've got a lot of people in the kind of operations, administration, 409 00:31:33,560 --> 00:31:34,560 support areas. 410 00:31:34,560 --> 00:31:41,000 And I'm just curious if this is enough linemen, growth in linemen, to support all of this 411 00:31:41,000 --> 00:31:46,040 added growth we have, you know, with the conversion of our mains and adding coal and hunter ranch. 412 00:31:46,040 --> 00:31:48,760 It's a whole lot of load, a whole lot of new lines. 413 00:31:48,760 --> 00:31:50,960 I'm just curious if this is -- 414 00:31:50,960 --> 00:31:51,960 Yeah. 415 00:31:51,960 --> 00:31:56,560 So these positions will be augmented, as we currently do with outside services. 416 00:31:56,560 --> 00:32:02,680 So we have an outside contractor that does transmission-level work for us. 417 00:32:02,680 --> 00:32:11,720 We have arrangements with service organizations, can help us with the distribution, construction, 418 00:32:11,720 --> 00:32:14,040 storm response, and the like. 419 00:32:14,040 --> 00:32:20,880 But this is what we believe we need to meet the expectations of our customers. 420 00:32:20,880 --> 00:32:28,240 You know, all of our linemen and our field operations people have to be able to jump 421 00:32:28,240 --> 00:32:32,060 to meet the customer's expectations in the middle of the night. 422 00:32:32,060 --> 00:32:38,120 And so we think with an extra crew, this four-man crew, that we'll continue to be able to meet 423 00:32:38,120 --> 00:32:39,120 those expectations. 424 00:32:39,120 --> 00:32:40,120 Thank you. 425 00:32:40,120 --> 00:32:41,120 Thank you, Terry. 426 00:32:41,120 --> 00:32:42,120 Okay. 427 00:32:42,120 --> 00:32:58,600 This is the second slide of the FTE list, if there's any questions on these specific 428 00:32:58,600 --> 00:33:02,440 positions. 429 00:33:02,440 --> 00:33:06,360 Okay. 430 00:33:06,360 --> 00:33:13,680 Sorry, I'll let us finish the interviewers. 431 00:33:13,680 --> 00:33:14,680 Oh, okay. 432 00:33:14,680 --> 00:33:23,240 So taking a look at the DME five-year capital plan for fiscal year 2025, this is broken 433 00:33:23,240 --> 00:33:25,360 up into two parts. 434 00:33:25,360 --> 00:33:32,920 The first slide here is related to distribution, and the next slide is related to transmission. 435 00:33:32,920 --> 00:33:42,240 So for distribution, the 2025 total is $60.2 million, and the five-year estimated total 436 00:33:42,240 --> 00:33:47,160 is $315 million. 437 00:33:47,160 --> 00:33:52,160 Transmission projects, fiscal year 2025 totals $14.7 million. 438 00:33:52,160 --> 00:33:56,840 So between distribution and transmission, the total is $75 million. 439 00:33:56,840 --> 00:34:06,300 Of the $75 million, $67.7 million is anticipated to be debt funded, $2.1 million is anticipated 440 00:34:06,300 --> 00:34:13,960 to be revenue funded, and we have $5.1 million in anticipated cost participation. 441 00:34:13,960 --> 00:34:20,520 Okay, any questions on DME? 442 00:34:20,520 --> 00:34:24,560 Yes, thank you. 443 00:34:24,560 --> 00:34:31,400 So if we return to the slide early on regarding structure of the three parts of the rate, 444 00:34:31,400 --> 00:34:36,360 I just had one question for clarification. 445 00:34:36,360 --> 00:34:44,360 So deck revenue is excluded from the ECA, where is that in the rate? 446 00:34:44,360 --> 00:34:51,000 Is that part of -- is that applied as a credit to base rate funds? 447 00:34:51,000 --> 00:34:56,080 I'll have Terry come up. 448 00:34:56,080 --> 00:35:04,040 Yeah, on the income statement, the deck revenues show up as electric revenue. 449 00:35:04,040 --> 00:35:08,980 The reason why they're not included in the ECA rate is because the wholesale deck revenues 450 00:35:08,980 --> 00:35:15,560 are not subject to the ROI and franchise fee that we pay to the city. 451 00:35:15,560 --> 00:35:23,760 And just on this slide, the ECA rate now, ECA rate and the TCRF rate are also burdened 452 00:35:23,760 --> 00:35:27,000 by that general fund transfer amount as well. 453 00:35:27,000 --> 00:35:35,000 So the -- shown in the base rates, it's actually -- we do collect the GFT on the base rate, 454 00:35:35,000 --> 00:35:42,400 but we individually collect the GFT, general fund transfer on the ECA and the TCRF components 455 00:35:42,400 --> 00:35:44,440 of the rate as well. 456 00:35:44,440 --> 00:35:48,720 And so then deck revenue would kind of come in as like a kind of cost of service transfer 457 00:35:48,720 --> 00:35:49,720 from this slide or -- 458 00:35:49,720 --> 00:35:57,500 No, it doesn't actually make up -- it's not something that we include in the rate because 459 00:35:57,500 --> 00:36:01,560 it shows up as retail revenue. 460 00:36:01,560 --> 00:36:04,760 It shows up as revenue on the income statement. 461 00:36:04,760 --> 00:36:12,480 So it is -- when you look at the fund balance itself, it's a credit to the fund balance. 462 00:36:12,480 --> 00:36:15,880 So it helps us to keep the rates in check. 463 00:36:15,880 --> 00:36:17,520 Does that make sense to you? 464 00:36:17,520 --> 00:36:18,520 Yeah. 465 00:36:18,520 --> 00:36:25,360 So it doesn't -- so just as a credit to the fund, which then just -- but that in effect 466 00:36:25,360 --> 00:36:26,880 lowers the base rate. 467 00:36:26,880 --> 00:36:32,480 Well, it lowers the ECA requirement because it is a revenue that's collected for energy 468 00:36:32,480 --> 00:36:33,480 that's purchased. 469 00:36:33,480 --> 00:36:38,080 Okay, so it's kind of outside the ECA but still part of that power purchase. 470 00:36:38,080 --> 00:36:39,080 Right. 471 00:36:39,080 --> 00:36:40,080 Okay. 472 00:36:40,080 --> 00:36:41,080 All right. 473 00:36:41,080 --> 00:36:44,080 Yeah, thank you. 474 00:36:44,080 --> 00:36:47,120 Would that be baked into non-rate revenues in the P&O? 475 00:36:47,120 --> 00:36:48,920 No, it is not. 476 00:36:48,920 --> 00:36:52,720 It is actually in the retail rate revenue. 477 00:36:52,720 --> 00:36:55,280 What kind of things are in non-rate revenues? 478 00:36:55,280 --> 00:37:05,520 It's fees, like connection fees, it's interest we gain on our fund balance. 479 00:37:05,520 --> 00:37:11,120 It's just the non-billed rates that we give directly to every customer. 480 00:37:11,120 --> 00:37:12,120 Oh. 481 00:37:12,120 --> 00:37:14,920 Aaron, you need to put your microphone on. 482 00:37:14,920 --> 00:37:18,000 I'm probably just not close enough. 483 00:37:18,000 --> 00:37:19,000 Okay. 484 00:37:19,000 --> 00:37:23,200 Just got to have a closer -- okay. 485 00:37:23,200 --> 00:37:24,200 Other questions? 486 00:37:24,200 --> 00:37:25,200 Thank you. 487 00:37:25,200 --> 00:37:26,200 Okay. 488 00:37:26,200 --> 00:37:31,200 Thank you, Teri. 489 00:37:31,200 --> 00:37:33,240 Okay. 490 00:37:33,240 --> 00:37:39,680 Okay, moving on to customer service. 491 00:37:39,680 --> 00:37:44,960 So this is an organizational chart of the customer service fund, and something that 492 00:37:44,960 --> 00:37:50,880 you'll notice that is different than in prior years is that in the current fiscal year, 493 00:37:50,880 --> 00:37:59,120 the customer service fund now reports up through DME, and so there's two divisions within the 494 00:37:59,120 --> 00:38:06,520 customer service fund, one being the newly formed 311 operations, as well as the existing 495 00:38:06,520 --> 00:38:09,200 customer service group. 496 00:38:09,200 --> 00:38:17,360 And so in total, customer service for fiscal year 2024 has 62 and a half FTEs. 497 00:38:17,360 --> 00:38:22,560 And just talking a little bit about the customer -- or the 311 call center, because I know 498 00:38:22,560 --> 00:38:26,680 that we have some new members on the board. 499 00:38:26,680 --> 00:38:35,000 The city, prior to implementing 311, had a very decentralized contact structure. 500 00:38:35,000 --> 00:38:41,360 So citizens and residents, when they reached out to the city with a concern, would be routed 501 00:38:41,360 --> 00:38:44,880 to the department, who may be routed to another department. 502 00:38:44,880 --> 00:38:52,020 The 311 call center really centralizes all of that communication, and so all inquiries 503 00:38:52,020 --> 00:38:58,600 will come into 311, and then 311 will be able to communicate that to the appropriate department 504 00:38:58,600 --> 00:39:04,840 and follow up with the resident, essentially providing a single point of contact for all 505 00:39:04,840 --> 00:39:11,720 their needs, regardless of what the inquiry or the concern may be. 506 00:39:11,720 --> 00:39:16,720 So this is a position summary for customer service, as I had noted. 507 00:39:16,720 --> 00:39:20,240 In the current fiscal year, 62 and a half FTEs. 508 00:39:20,240 --> 00:39:27,680 The preliminary for 2025 is 65 and a half, and so as you'll see in that 311 call center 509 00:39:27,680 --> 00:39:33,820 line for 2025, it increases from 6 to 10. 510 00:39:33,820 --> 00:39:40,340 Those are the four DME dispatchers that are coming over from electric operations. 511 00:39:40,340 --> 00:39:44,600 And then customer service. 512 00:39:44,600 --> 00:39:54,720 We moved six positions from customer service over to 311, so they decreased by six. 513 00:39:54,720 --> 00:39:59,920 And then you'll also notice the decrease from 62 and a half to 55 and a half. 514 00:39:59,920 --> 00:40:07,000 There was one more position, a director level position, that was reclassified to another 515 00:40:07,000 --> 00:40:13,920 area of the city with the movement of 311 and customer service now being under DME, 516 00:40:13,920 --> 00:40:22,780 who had appropriate managers and directors in place to provide that level of supervision. 517 00:40:22,780 --> 00:40:29,760 So in total, 2025, we anticipate 65 and a half FTEs, with the only position request 518 00:40:29,760 --> 00:40:35,840 being the movement of the four positions from DME to customer service. 519 00:40:35,840 --> 00:40:42,320 So taking a look at the baseline and supplemental requests, baseline requests include increases 520 00:40:42,320 --> 00:40:48,000 for postage, as well as two contract price increases. 521 00:40:48,000 --> 00:40:57,040 And as far as supplementals, a request for software and build out specific to 311, as 522 00:40:57,040 --> 00:41:03,640 well as two reviews, one to be done on the credit and collection process, and the other, 523 00:41:03,640 --> 00:41:13,440 an operational review as 311 is implemented and integrated with our existing customer 524 00:41:13,440 --> 00:41:15,680 service department. 525 00:41:15,680 --> 00:41:22,980 So total requests are 230,200. 526 00:41:22,980 --> 00:41:27,920 Any questions on these request packages? 527 00:41:27,920 --> 00:41:28,920 Yeah. 528 00:41:28,920 --> 00:41:33,320 To offset the postage increase, is there any way that we could do electronic statements 529 00:41:33,320 --> 00:41:35,720 so people can opt out of receiving paper? 530 00:41:35,720 --> 00:41:37,040 Good question. 531 00:41:37,040 --> 00:41:39,960 I'll ask Krista to speak to that. 532 00:41:39,960 --> 00:41:40,960 Here comes Krista. 533 00:41:40,960 --> 00:41:41,960 I don't get paper. 534 00:41:41,960 --> 00:41:42,960 I don't get paper. 535 00:41:42,960 --> 00:41:50,760 Well, I get paper, I don't want it. 536 00:41:50,760 --> 00:41:54,400 Madam Chair, board members, Krista Foster, customer service. 537 00:41:54,400 --> 00:41:59,120 Customer service is actually in the middle of a push that we're about to start marketing 538 00:41:59,120 --> 00:42:02,560 more to get people moving to electronic enrollment. 539 00:42:02,560 --> 00:42:11,400 Currently, we are looking at opportunities for trying to make paper opt-in versus opt-out. 540 00:42:11,400 --> 00:42:17,660 We are running into a couple of hitches with that, just with the vendors that we're using 541 00:42:17,660 --> 00:42:22,720 for our bill print and for our payment portal. 542 00:42:22,720 --> 00:42:29,400 So I'm not 100% that I can guarantee you we could go to opt-in for paper, but we are going 543 00:42:29,400 --> 00:42:33,100 to be making a very large push over the next year. 544 00:42:33,100 --> 00:42:36,160 We actually have several pretty neat things that I think you guys will like seeing coming 545 00:42:36,160 --> 00:42:40,600 through. 546 00:42:40,600 --> 00:42:52,000 Okay, so taking a look at the customer service fund financials. 547 00:42:52,000 --> 00:42:57,800 In 2024, our budgeted revenue was $9.8 million. 548 00:42:57,800 --> 00:43:02,580 Customer service is an internal service fund that is funded by the other funds within the 549 00:43:02,580 --> 00:43:05,720 city who utilize customer service. 550 00:43:05,720 --> 00:43:12,160 For the most part, that's primarily made up of the utilities for utility billing and customer 551 00:43:12,160 --> 00:43:15,120 contact. 552 00:43:15,120 --> 00:43:20,760 On the expense side, $9.8 million in expenditures. 553 00:43:20,760 --> 00:43:25,920 For 2025, we do anticipate the revenue to increase to $11.4. 554 00:43:25,920 --> 00:43:33,680 Again, those are transfers from internal departments and corresponding $11.4 million in expenditures. 555 00:43:33,680 --> 00:43:42,960 You can see one of the primary drivers is personnel increases from $5.1 million to $6.5 556 00:43:42,960 --> 00:43:44,400 million. 557 00:43:44,400 --> 00:43:51,640 Customer service has quite a few employees, call center employees, and the 3% COLA and 558 00:43:51,640 --> 00:43:59,280 2.5% merit are a big part of that increase in personnel services. 559 00:43:59,280 --> 00:44:07,320 Otherwise, not a whole lot of change year over year with the customer service fund. 560 00:44:07,320 --> 00:44:14,800 Okay, any other questions on customer service before we move on? 561 00:44:14,800 --> 00:44:19,600 Really quickly, I'm noticing the transfer in from electrical is going up. 562 00:44:19,600 --> 00:44:25,160 I'm assuming that's because the four DME dispatchers now moving over. 563 00:44:25,160 --> 00:44:28,880 Those services are now handled by customer service versus DME. 564 00:44:28,880 --> 00:44:35,120 But then water is also increasing by $600,000 in expected transfers. 565 00:44:35,120 --> 00:44:41,760 Are we seeing an increase in water requests? 566 00:44:41,760 --> 00:44:54,200 The way that we allocate out internal service funds is we determine the percentage of work 567 00:44:54,200 --> 00:44:59,840 that that internal service fund is providing to those other departments. 568 00:44:59,840 --> 00:45:07,680 So it's really more of a proportional increase as customer service or another internal service 569 00:45:07,680 --> 00:45:17,000 expenses increase, whether or not water or electric has more billions, that proportional 570 00:45:17,000 --> 00:45:20,360 share is still going to increase. 571 00:45:20,360 --> 00:45:27,680 So, yeah, it's simply driven by an increase in customer services expenses that drives 572 00:45:27,680 --> 00:45:29,800 those transfers. 573 00:45:29,800 --> 00:45:34,400 The reason water might be receiving a higher proportion, a little bit higher proportion 574 00:45:34,400 --> 00:45:39,880 compared to the other services is just that you have a formula that splits that cost. 575 00:45:39,880 --> 00:45:40,880 Yes. 576 00:45:40,880 --> 00:45:41,880 Yeah. 577 00:45:41,880 --> 00:45:43,800 So we look at the number of billings. 578 00:45:43,800 --> 00:45:50,880 We look at the total amount that's being received, the number of customer accounts, 579 00:45:50,880 --> 00:45:56,640 and that all plays into how much each utility contributes to the customer service fund. 580 00:45:56,640 --> 00:45:57,640 Yep. 581 00:45:57,640 --> 00:46:05,440 And so does that also, fair to say, within the wastewater, that same type of mentality 582 00:46:05,440 --> 00:46:07,320 or ratio is being used? 583 00:46:07,320 --> 00:46:08,320 Yes. 584 00:46:08,320 --> 00:46:09,320 Yeah. 585 00:46:09,320 --> 00:46:16,920 Can you provide me any kind of insight on usage adoption of things like engaged debt 586 00:46:16,920 --> 00:46:21,720 and any other thing we can use to be extremely efficient with how we deal with our customers, 587 00:46:21,720 --> 00:46:25,280 but also keep a high level of service? 588 00:46:25,280 --> 00:46:27,120 Is that stuff that's being used? 589 00:46:27,120 --> 00:46:32,360 What kind of efforts do we do to try to increase usage, but keep customer satisfaction high, 590 00:46:32,360 --> 00:46:33,360 things like that? 591 00:46:33,360 --> 00:46:37,840 That's a good question, Chris. 592 00:46:37,840 --> 00:46:42,280 Again, Krista Foster, customer service. 593 00:46:42,280 --> 00:46:48,740 So customer service has a number of self-service options that we promote on our website. 594 00:46:48,740 --> 00:46:51,480 We promote them on our phone lines. 595 00:46:51,480 --> 00:46:53,400 We have our representatives also promote them. 596 00:46:53,400 --> 00:47:02,120 I believe that over the last 12 to 18 months, we have put out about 10 customer-facing self-service 597 00:47:02,120 --> 00:47:11,760 items that now receive roughly 15,000 contacts a year. 598 00:47:11,760 --> 00:47:14,160 We're working on trying to drive those even more. 599 00:47:14,160 --> 00:47:20,380 We are in the process of launching a self-service residential service application. 600 00:47:20,380 --> 00:47:24,040 We already have one out for the commercial services so that they don't have to call in, 601 00:47:24,040 --> 00:47:26,640 but they can just fill that out online. 602 00:47:26,640 --> 00:47:30,760 We're in the final stages of developing one for the residential services as well. 603 00:47:30,760 --> 00:47:36,460 We're also in the process of making our pay agreements, an online process that customers 604 00:47:36,460 --> 00:47:41,280 can just go online 24 hours a day and request that as opposed to having to call in. 605 00:47:41,280 --> 00:47:46,280 So we are very cognizant of wanting to drive those calls to self-service. 606 00:47:46,280 --> 00:47:50,280 We also know that our customers prefer self-service, a lot of them. 607 00:47:50,280 --> 00:47:56,560 So yes, we are definitely making efforts. 608 00:47:56,560 --> 00:47:59,440 How do we gauge customer satisfaction with things like that? 609 00:47:59,440 --> 00:48:04,900 So the way that we gauge customer satisfaction formally in customer service, if you're talking 610 00:48:04,900 --> 00:48:10,940 with a representative, is we automatically drop that call into a three-question survey. 611 00:48:10,940 --> 00:48:15,880 We ask the customer how satisfied were they with the support that they received, then 612 00:48:15,880 --> 00:48:21,240 was this the first time that they've contacted us regarding this instance of an issue, and 613 00:48:21,240 --> 00:48:22,980 was that issue resolved? 614 00:48:22,980 --> 00:48:29,640 So that allows us to get a customer-reported satisfaction level as well as first call resolution 615 00:48:29,640 --> 00:48:30,640 rate. 616 00:48:30,640 --> 00:48:34,720 Because the way I see it, I can think that I resolved your call, but if you don't think 617 00:48:34,720 --> 00:48:38,600 I resolved your call, yours is the important opinion there. 618 00:48:38,600 --> 00:48:40,760 So that is what we run. 619 00:48:40,760 --> 00:48:47,600 And we are running over 94 percent very satisfied customers and over 95 percent first call resolution 620 00:48:47,600 --> 00:48:48,600 customer reported. 621 00:48:48,600 --> 00:48:49,600 Thank you. 622 00:48:49,600 --> 00:48:50,600 Thank you. 623 00:48:50,600 --> 00:48:51,600 Anything else? 624 00:48:51,600 --> 00:48:52,600 All right. 625 00:48:52,600 --> 00:48:53,600 Thank you. 626 00:48:53,600 --> 00:48:54,600 Okay. 627 00:48:54,600 --> 00:49:06,400 Turning now to water, wastewater, and drainage. 628 00:49:06,400 --> 00:49:10,160 So taking a look at the water and wastewater organizational chart. 629 00:49:10,160 --> 00:49:13,820 This is just water and wastewater. 630 00:49:13,820 --> 00:49:19,080 It does exclude drainage and watershed protection in this chart here. 631 00:49:19,080 --> 00:49:24,320 So for the water and wastewater utility, the total FTE count in the current fiscal year 632 00:49:24,320 --> 00:49:29,200 is 185. 633 00:49:29,200 --> 00:49:34,440 For next fiscal year, we do anticipate 3.4 percent growth in residential customers. 634 00:49:34,440 --> 00:49:37,320 This is related to water. 635 00:49:37,320 --> 00:49:40,720 And 5.3 percent growth in commercial customers. 636 00:49:40,720 --> 00:49:47,400 Additional factors that we are making consideration of is the 100 coal development, as well as 637 00:49:47,400 --> 00:49:50,920 growth in the muds that we're seeing. 638 00:49:50,920 --> 00:49:57,800 So in terms of revenue projections, as we had talked about previously, a 3 percent increase 639 00:49:57,800 --> 00:50:01,680 in rate revenues based on growth. 640 00:50:01,680 --> 00:50:08,400 Our forecast does include some reduction for water conservation implementation impacts. 641 00:50:08,400 --> 00:50:15,400 So in future years, our anticipation is that residents will start to conserve more and 642 00:50:15,400 --> 00:50:23,040 therefore consumption would be more reduced than otherwise. 643 00:50:23,040 --> 00:50:30,120 And then also, if we have put together an application for the Texas Water Development 644 00:50:30,120 --> 00:50:37,760 Board funding for the Ray Roberts Water Treatment Plant expansion project, which certainly has 645 00:50:37,760 --> 00:50:43,320 some favorable rates associated with it. 646 00:50:43,320 --> 00:50:49,880 And so if that's something that we are successful with, we'll bring it back to the board with 647 00:50:49,880 --> 00:50:51,900 the rates associated with that. 648 00:50:51,900 --> 00:50:56,680 On the expense projection side, again, just an increase in personnel costs associated 649 00:50:56,680 --> 00:51:00,600 with the coal and the merit. 650 00:51:00,600 --> 00:51:01,600 Thank you. 651 00:51:01,600 --> 00:51:06,360 On the growth projections with the 100 coal development, now the mud growth, is that in 652 00:51:06,360 --> 00:51:09,820 correlation with the 100 coal, or is that separate? 653 00:51:09,820 --> 00:51:12,320 And how many others are there? 654 00:51:12,320 --> 00:51:14,120 That's separate. 655 00:51:14,120 --> 00:51:15,120 And I don't know. 656 00:51:15,120 --> 00:51:16,120 Are you projecting? 657 00:51:16,120 --> 00:51:17,120 Yes. 658 00:51:17,120 --> 00:51:20,600 I mean, how many are you projecting that we're looking at, then? 659 00:51:20,600 --> 00:51:22,240 We currently have a handful. 660 00:51:22,240 --> 00:51:30,280 I don't know, Kyle, I'm not certain if Kyle knows on the mud projection, we can come back 661 00:51:30,280 --> 00:51:31,280 to that. 662 00:51:31,280 --> 00:51:37,400 I'm just curious as to, because it seems to ebb and flow with the popularity, yet it stays 663 00:51:37,400 --> 00:51:39,680 constant in that it's eternal. 664 00:51:39,680 --> 00:51:40,680 Right. 665 00:51:40,680 --> 00:51:44,040 Okay, thank you. 666 00:51:44,040 --> 00:51:51,400 Okay, so this was a graphic that we had provided last time, and I know the board has seen prior 667 00:51:51,400 --> 00:51:52,400 to that. 668 00:51:52,400 --> 00:51:58,320 But just wanted to show it again, because we did have a question about the red growth. 669 00:51:58,320 --> 00:52:05,360 And so what this graphic is intended to show is the blue is the maximum demand, current 670 00:52:05,360 --> 00:52:14,720 maximum demand that we saw as of August 28, 2023, which was 41 million gallons a day. 671 00:52:14,720 --> 00:52:24,600 And the red is the anticipated demand in megagallons, or million gallons per day, you know, based 672 00:52:24,600 --> 00:52:26,800 on growth. 673 00:52:26,800 --> 00:52:33,200 So what you'll see is, you know, that the red does exceed the black dotted line, and 674 00:52:33,200 --> 00:52:36,920 the black dotted line is our current capacity. 675 00:52:36,920 --> 00:52:44,160 And so I just wanted to bring this back really to, you know, note that this is reflective 676 00:52:44,160 --> 00:52:53,640 of maximum capacity, as well as the plan for the expansion is to build the footprints of 677 00:52:53,640 --> 00:53:02,760 the building and expand, do the expansion to 20 million gallons a day, add that capacity, 678 00:53:02,760 --> 00:53:11,160 but outfit the building in a way that we're able to add capacity as we're seeing that 679 00:53:11,160 --> 00:53:12,320 demand increase. 680 00:53:12,320 --> 00:53:20,000 So it's not just a fixed expansion up front, and then if the growth doesn't come, you know, 681 00:53:20,000 --> 00:53:26,720 we're stuck with a plant that is, you know, has capacity far more than we need. 682 00:53:26,720 --> 00:53:33,080 We're able to put in the infrastructure and the machinery as that growth actually occurs 683 00:53:33,080 --> 00:53:38,060 to be able to then meet the daily demand. 684 00:53:38,060 --> 00:53:43,160 Did you just say if the growth doesn't come? 685 00:53:43,160 --> 00:53:48,440 As projected in this chart, yes, let me clear for that, the growth will come. 686 00:53:48,440 --> 00:53:50,400 Build it and they will come. 687 00:53:50,400 --> 00:53:55,680 And as the growth does come and we project that, what is the triggering timeframe to 688 00:53:55,680 --> 00:54:00,700 start the expansion and what is your expectation on the completion before we have to trigger 689 00:54:00,700 --> 00:54:01,700 and go again? 690 00:54:01,700 --> 00:54:02,700 Yeah. 691 00:54:02,700 --> 00:54:06,880 So I believe for the current expansion, I think it's three, three or four years. 692 00:54:06,880 --> 00:54:15,040 I'll ask Kyle to come up and talk about the timeline. 693 00:54:15,040 --> 00:54:16,040 Good morning. 694 00:54:16,040 --> 00:54:18,220 Kyle Pettigo, planning and engineering division manager. 695 00:54:18,220 --> 00:54:26,080 So currently the Ray Roberts expansion is out for, it's being advertised, the CMAR project 696 00:54:26,080 --> 00:54:33,580 for the base project, which is the initial 20MGD expansion and like Matt said, installation 697 00:54:33,580 --> 00:54:40,400 of the underground infrastructure basins so that we can modularly increase that. 698 00:54:40,400 --> 00:54:46,920 As far as the future triggers, it will be monitoring flow and maintaining those projection 699 00:54:46,920 --> 00:54:53,940 calculations as we go through our next water master planning exercise. 700 00:54:53,940 --> 00:55:02,080 And do you have just a guesstimate as to the construction timeframes who were not caught? 701 00:55:02,080 --> 00:55:06,680 The construction timeframe, since we would be doing most of the infrastructure up front 702 00:55:06,680 --> 00:55:12,400 with the initial expansion, most of the underground infrastructure, which is more time consuming 703 00:55:12,400 --> 00:55:19,920 to install, the construction timeframe to install new equipment between design, procurement 704 00:55:19,920 --> 00:55:24,680 and installation is right around one to two years instead of three to five years. 705 00:55:24,680 --> 00:55:29,880 And do you go through a building process, building inspection process like the rest 706 00:55:29,880 --> 00:55:30,880 of us? 707 00:55:30,880 --> 00:55:31,880 Yes. 708 00:55:31,880 --> 00:55:33,360 And it's just a year and a half? 709 00:55:33,360 --> 00:55:34,360 Yes. 710 00:55:34,360 --> 00:55:43,640 Okay, thank you. 711 00:55:43,640 --> 00:55:50,800 Okay so taking a look at the Water Fund five-year forecast in 2024, we had budgeted $63.1 million 712 00:55:50,800 --> 00:55:57,640 in revenue and budgeted $58.7 in expenditures. 713 00:55:57,640 --> 00:56:09,000 Something that you may recall from a prior slide last time was that the summer of 2023 714 00:56:09,000 --> 00:56:17,200 was very hot in July, August and September and so the water consumption was notably higher. 715 00:56:17,200 --> 00:56:27,960 And so you'll see in the 2023 actuals for revenue there, $48.3 million and in 2025, 716 00:56:27,960 --> 00:56:31,840 we're at $49.5. 717 00:56:31,840 --> 00:56:37,880 And so not too much of an increase there between actuals in 2023 and 2025, but that's largely 718 00:56:37,880 --> 00:56:45,440 due to a greater than anticipated consumption amount in 2023. 719 00:56:45,440 --> 00:56:53,600 And so when we budget, we're budgeting on a normal year, so not a wet or a dry year. 720 00:56:53,600 --> 00:56:56,760 So I just wanted to note that. 721 00:56:56,760 --> 00:57:06,120 For 2025, we anticipate $55.4 million in total revenue and $54.8 million on the expenditure 722 00:57:06,120 --> 00:57:07,120 side. 723 00:57:07,120 --> 00:57:12,440 Personnel services, as you've seen with the other utilities, is increasing. 724 00:57:12,440 --> 00:57:18,800 We're about a million dollars, as well as the debt service transfers are increasing 725 00:57:18,800 --> 00:57:26,000 from $11.8 million in 2024 to $14.5 million in 2025. 726 00:57:26,000 --> 00:57:34,560 So this five-year forecast does contemplate a 3% increase in revenue or revenue sufficiency 727 00:57:34,560 --> 00:57:37,040 requirement for 2025. 728 00:57:37,040 --> 00:57:43,680 And as I mentioned, we'll come back with some rate structures that will meet that 3% 729 00:57:43,680 --> 00:57:46,760 need on July 8th. 730 00:57:46,760 --> 00:57:52,020 So what you'll notice here, as was the case with solid waste, is that the ending fund 731 00:57:52,020 --> 00:57:58,700 balance that's projected in 2025 is $32.8 million, which is above the upper target of 732 00:57:58,700 --> 00:58:01,500 $27 million. 733 00:58:01,500 --> 00:58:05,600 But something that you'll also notice is that the debt service coverage ratio is below 734 00:58:05,600 --> 00:58:07,620 one and a half times. 735 00:58:07,620 --> 00:58:14,680 And so, again, this is something that we're trying to balance between the debt service 736 00:58:14,680 --> 00:58:18,420 coverage ratio and the fund balance targets. 737 00:58:18,420 --> 00:58:27,400 But as you'll notice, the fund balance does start to fall within the targeted upper and 738 00:58:27,400 --> 00:58:32,280 lower bounds in years two through five. 739 00:58:32,280 --> 00:58:39,600 And so that's part of the reason why we feel that that 3% increase in revenue is needed 740 00:58:39,600 --> 00:58:45,640 in 2025 and in anticipation of those next years. 741 00:58:45,640 --> 00:58:52,360 If there were not to be an increase in revenue in 2025, it would simply have to be a greater 742 00:58:52,360 --> 00:58:58,680 increase in revenue in a future year to meet the requirements. 743 00:58:58,680 --> 00:59:04,600 In 2026, is there any concern with how low that is, doesn't that drop below our legal 744 00:59:04,600 --> 00:59:07,880 obligations on the debt service coverage? 745 00:59:07,880 --> 00:59:09,000 That's a great question. 746 00:59:09,000 --> 00:59:17,800 So the debt service coverage ratio, although we're showing it by fund, by the bond covenants, 747 00:59:17,800 --> 00:59:25,100 the utility system is comprised of the electric, water, and wastewater system, and it's a combined 748 00:59:25,100 --> 00:59:30,200 amount that is looked at for the covenants. 749 00:59:30,200 --> 00:59:41,920 So our policy dictates that each fund should maintain that one and a half or at least one 750 00:59:41,920 --> 00:59:45,880 and a quarter percent debt service coverage ratio. 751 00:59:45,880 --> 00:59:52,560 But it's viewed holistically as the utility system. 752 00:59:52,560 --> 00:59:59,360 So certainly for the water fund, this is something that we're keeping an eye on, and that we 753 00:59:59,360 --> 01:00:03,600 do want to increase that debt service coverage ratio. 754 01:00:03,600 --> 01:00:10,540 Okay, so taking a look at the water budget request packages for 2025, there's a number 755 01:00:10,540 --> 01:00:12,000 of baseline adjustments. 756 01:00:12,000 --> 01:00:18,180 The most notable is the increase in chemical costs of $1.7 million. 757 01:00:18,180 --> 01:00:26,940 The remaining amounts are relatively small contract and cost of service increases. 758 01:00:26,940 --> 01:00:36,960 And then for supplementals, water has requested nine FTEs for 2025 additional FTEs for a total 759 01:00:36,960 --> 01:00:42,140 cost of $957,431 including benefits. 760 01:00:42,140 --> 01:00:51,500 So total requests, total $3,870,086. 761 01:00:51,500 --> 01:00:53,620 What is the employee recruitment? 762 01:00:53,620 --> 01:01:04,000 Is that to recruit those nine or -- or do you have a bunch of retirements coming up 763 01:01:04,000 --> 01:01:05,000 too? 764 01:01:05,000 --> 01:01:12,120 Well, there is retirement, but we also -- the employee recruitment is to recruit its external 765 01:01:12,120 --> 01:01:20,340 recruitment to recruit new talent for those nine positions, several of which the water 766 01:01:20,340 --> 01:01:30,160 operations manager, we're looking to bring in new people. 767 01:01:30,160 --> 01:01:34,920 Are you using headhunter types for these higher up positions? 768 01:01:34,920 --> 01:01:35,920 Not that I believe. 769 01:01:35,920 --> 01:01:45,760 I think it's more advertising, more advertising, just getting a wider spread for the drop request. 770 01:01:45,760 --> 01:01:47,800 Okay. 771 01:01:47,800 --> 01:01:52,280 On the sludge recycling, that's an expense. 772 01:01:52,280 --> 01:01:59,560 Is there an additional expense going to the landfill or is that just a total turnkey cost? 773 01:01:59,560 --> 01:02:06,400 I believe that's turnkey, that's -- and a portion of it is due to the expansion at Pecan 774 01:02:06,400 --> 01:02:07,400 Creek. 775 01:02:07,400 --> 01:02:11,840 I'm just curious as to, there's that cost for the recycling to the landfill, but then 776 01:02:11,840 --> 01:02:15,640 is there a charge from the landfill for taking it or is that all tied in? 777 01:02:15,640 --> 01:02:16,640 I believe that's all tied in. 778 01:02:16,640 --> 01:02:17,640 Thank you. 779 01:02:17,640 --> 01:02:18,640 Other questions? 780 01:02:18,640 --> 01:02:19,640 Thank you, Kyle. 781 01:02:19,640 --> 01:02:20,640 Okay. 782 01:02:20,640 --> 01:02:36,080 So, taking a look at the water position summary, in 2024, we budgeted 110 positions. 783 01:02:36,080 --> 01:02:44,560 And in 2025, the preliminary number is 119 with the nine requested positions. 784 01:02:44,560 --> 01:02:52,200 So, these nine requested positions, seven of them are water operators, three at Ray 785 01:02:52,200 --> 01:02:55,880 Roberts and four at Lake Lewisville. 786 01:02:55,880 --> 01:03:02,880 Something in a review of the organization that was found is that at the plants, we had 787 01:03:02,880 --> 01:03:12,000 very few individuals who were working overnight, and it presented a safety issue at the plants 788 01:03:12,000 --> 01:03:15,240 because the plants run 24 hours a day. 789 01:03:15,240 --> 01:03:23,280 And so, these seven positions address both the safety risk that is currently present 790 01:03:23,280 --> 01:03:32,040 as well as, you know, bringing the level of personnel up to an industry standard. 791 01:03:32,040 --> 01:03:40,360 The apprentice is just in addition to get someone in to learn, and then a proposed assistant 792 01:03:40,360 --> 01:03:42,200 general manager. 793 01:03:42,200 --> 01:03:50,760 Currently, water is one of the few utilities that does not have an assistant director or 794 01:03:50,760 --> 01:03:52,640 assistant general manager. 795 01:03:52,640 --> 01:04:00,240 And so, that's to provide support to the organization. 796 01:04:00,240 --> 01:04:11,920 So, looking at the Water 5-Year Capital Plan for fiscal year 2025, it totals $130.4 million. 797 01:04:11,920 --> 01:04:19,480 You'll notice that the primary driver of that are the plant improvements of $78.6 million. 798 01:04:19,480 --> 01:04:29,400 Of the $130.4 million, $129 million of it, so nearly all, is anticipated debt funded. 799 01:04:29,400 --> 01:04:34,840 And although we wrote debt funding, this is where we're really looking at those external 800 01:04:34,840 --> 01:04:43,920 programs, either through the state or federal programs, to obtain the best financing terms 801 01:04:43,920 --> 01:04:48,400 that we can possibly get in order to do those plant improvements. 802 01:04:48,400 --> 01:04:55,160 So, it may not end up being a bond issuance, it may end up being a loan program through 803 01:04:55,160 --> 01:04:57,160 the state or the federal government. 804 01:04:57,160 --> 01:04:59,520 Question? 805 01:04:59,520 --> 01:05:00,520 Yeah. 806 01:05:00,520 --> 01:05:01,520 Yeah. 807 01:05:01,520 --> 01:05:02,520 Thank you. 808 01:05:02,520 --> 01:05:04,920 Please answer to your microphone, please. 809 01:05:04,920 --> 01:05:06,440 Thank you. 810 01:05:06,440 --> 01:05:07,440 Yeah. 811 01:05:07,440 --> 01:05:08,440 Miscellaneous. 812 01:05:08,440 --> 01:05:13,480 Seems to be one of your largest categories. 813 01:05:13,480 --> 01:05:14,480 Yes. 814 01:05:14,480 --> 01:05:16,640 So, what's miscellaneous? 815 01:05:16,640 --> 01:05:17,640 Yeah. 816 01:05:17,640 --> 01:05:18,640 What's it this year? 817 01:05:18,640 --> 01:05:24,040 I don't, I don't, Kyle, do you know offhand? 818 01:05:24,040 --> 01:05:27,080 If not, I can bring that back to you. 819 01:05:27,080 --> 01:05:28,080 Yeah. 820 01:05:28,080 --> 01:05:32,440 That's just, I mean, I know, I've said this before, is it a big number under something 821 01:05:32,440 --> 01:05:35,400 that says miscellaneous is? 822 01:05:35,400 --> 01:05:41,180 We can provide, that's the itemized breakdown with the submitted capital improvement plan. 823 01:05:41,180 --> 01:05:44,160 What do you think that covers under miscellaneous? 824 01:05:44,160 --> 01:05:48,200 Miscellaneous are any of the items in there that don't fit under the other categories 825 01:05:48,200 --> 01:05:57,040 necessarily, or bridge the gap between categories, so for either a sludge improvement project 826 01:05:57,040 --> 01:06:03,640 that could fall under there, not our lift stations, but some of the other conveyance 827 01:06:03,640 --> 01:06:09,120 projects are under there as well. 828 01:06:09,120 --> 01:06:13,040 I would like to recommend you show a breakdown of that when you come back. 829 01:06:13,040 --> 01:06:14,040 Yeah. 830 01:06:14,040 --> 01:06:15,040 That'd be interesting. 831 01:06:15,040 --> 01:06:16,040 That's a good point. 832 01:06:16,040 --> 01:06:19,000 I mean, that's a pretty big number for just open miscellaneous. 833 01:06:19,000 --> 01:06:24,720 I'd be curious as you break that down, are there some that you would consider historical 834 01:06:24,720 --> 01:06:29,760 type costs you know that they are going to be coming from your previous experience that 835 01:06:29,760 --> 01:06:33,480 would fall under miscellaneous versus given in its own line item? 836 01:06:33,480 --> 01:06:35,040 Does that make sense? 837 01:06:35,040 --> 01:06:36,040 It doesn't make sense. 838 01:06:36,040 --> 01:06:37,680 We can provide that with the breakdown. 839 01:06:37,680 --> 01:06:38,680 Thank you. 840 01:06:38,680 --> 01:06:39,680 Thanks. 841 01:06:39,680 --> 01:06:47,120 It goes past us anyway. 842 01:06:47,120 --> 01:06:57,800 Okay, so turning now to the Wastewater Fund, we anticipate 3.4 percent growth in residential 843 01:06:57,800 --> 01:07:04,360 customers in 2025 and 4.1 percent growth in commercial customers. 844 01:07:04,360 --> 01:07:11,080 Revenue projections, 3.7 percent increase in rate revenues just based on growth, and 845 01:07:11,080 --> 01:07:17,360 that's not an increase in rates, that's just an increase in the revenue associated with 846 01:07:17,360 --> 01:07:18,360 growth. 847 01:07:18,360 --> 01:07:23,400 But we do anticipate that potential rate increases are going to be needed in order to meet the 848 01:07:23,400 --> 01:07:28,000 debt service coverage ratio and policy targets going forward. 849 01:07:28,000 --> 01:07:35,360 And again, on the expense projection side, personnel increases due to the COLA and the 850 01:07:35,360 --> 01:07:36,360 merit. 851 01:07:36,360 --> 01:07:44,520 So taking a look at the Wastewater Fund, in 2024 we budgeted $38.2 million in revenue 852 01:07:44,520 --> 01:07:50,360 and total expenditures of $39.9 million with a use of reserve of $1.6 million. 853 01:07:50,360 --> 01:07:59,360 In 2025 we anticipate $39.6 million in total revenues and $40.4 million in total expenditures 854 01:07:59,360 --> 01:08:04,200 with a use of reserve of $740,000. 855 01:08:04,200 --> 01:08:13,080 And as was noted, personnel services increasing from $6.5 million to $7.3 million, and then 856 01:08:13,080 --> 01:08:24,600 debt service transfers increasing from $8.7 million to $10.8 million. 857 01:08:24,600 --> 01:08:29,880 So taking a look at the fund balance, at the end of 2025 we anticipate a fund balance of 858 01:08:29,880 --> 01:08:34,960 $14.4 million, which does fall within the target reserve. 859 01:08:34,960 --> 01:08:43,280 However, that does include an 11 percent increase in the revenue sufficiency requirement. 860 01:08:43,280 --> 01:08:48,840 And so this was something that was known last year that we had brought forward and discussed 861 01:08:48,840 --> 01:08:53,240 with you in terms of what future years may look like. 862 01:08:53,240 --> 01:09:02,240 And we'll again come back on July 8th with some options to meet that revenue requirement. 863 01:09:02,240 --> 01:09:07,520 So taking a look at the budgetary requests for wastewater baseline adjustments, there's 864 01:09:07,520 --> 01:09:14,920 just two, an increase in cybersecurity consulting and an increase in chemicals again. 865 01:09:14,920 --> 01:09:19,180 And then one request for an FTE. 866 01:09:19,180 --> 01:09:27,200 So the total baseline and supplemental requests totaling $916,369. 867 01:09:27,200 --> 01:09:32,440 Any questions? 868 01:09:32,440 --> 01:09:44,140 So taking a look at the wastewater position summary, 2024 budget, we budgeted at 101 positions. 869 01:09:44,140 --> 01:09:46,840 This does include drainage and watershed. 870 01:09:46,840 --> 01:09:55,980 And for 2025 preliminary, we're looking at 102 with the one wastewater addition. 871 01:09:55,980 --> 01:10:02,840 The wastewater addition is a water reclamation technician that depending on experience would 872 01:10:02,840 --> 01:10:09,620 be classified as one through four. 873 01:10:09,620 --> 01:10:15,900 So taking a look at the wastewater five-year capital plan for 2025, the total capital plan 874 01:10:15,900 --> 01:10:24,540 is $100.4 million, which is primarily driven by the replacement of lines and lift station 875 01:10:24,540 --> 01:10:32,620 improvements. 876 01:10:32,620 --> 01:10:33,620 Could you go back? 877 01:10:33,620 --> 01:10:34,620 Yep. 878 01:10:34,620 --> 01:10:37,620 $3 million in vehicles. 879 01:10:37,620 --> 01:10:42,220 Yes, those are, yeah, vehicle replacements. 880 01:10:42,220 --> 01:10:52,700 Okay, drainage. 881 01:10:52,700 --> 01:11:00,180 So drainage, as you know, is part of the wastewater fund, but is a separate division that receives 882 01:11:00,180 --> 01:11:03,260 separate drainage fee revenues. 883 01:11:03,260 --> 01:11:08,300 And so drainage really has two components within it. 884 01:11:08,300 --> 01:11:13,740 One is watershed protection, and watershed protection reports up to the Director of Environmental 885 01:11:13,740 --> 01:11:16,620 Services. 886 01:11:16,620 --> 01:11:22,020 Watershed protection currently has nine FTEs. 887 01:11:22,020 --> 01:11:29,300 And then drainage currently has 17 FTEs and reports to the Director of Streets. 888 01:11:29,300 --> 01:11:37,660 So between watershed and drainage, the current organizational chart includes 26 FTEs. 889 01:11:37,660 --> 01:11:43,620 Taking a look at the drainage division five-year forecast, there's not a whole lot of change 890 01:11:43,620 --> 01:11:44,620 from prior year. 891 01:11:44,620 --> 01:11:52,300 We do anticipate a small increase in personnel services, but otherwise it's relatively flat 892 01:11:52,300 --> 01:12:03,340 with the exception of the $130,000 in baseline adjustments that you'll see on the next slide. 893 01:12:03,340 --> 01:12:06,940 So these are the proposed baseline adjustments for drainage. 894 01:12:06,940 --> 01:12:12,420 Each of these are increases to the cost of existing expenditures or contracts within 895 01:12:12,420 --> 01:12:19,100 the drainage fund, totaling $130,552. 896 01:12:19,100 --> 01:12:22,220 Questions? 897 01:12:22,220 --> 01:12:26,660 Any questions? 898 01:12:26,660 --> 01:12:29,220 No. 899 01:12:29,220 --> 01:12:31,580 Okay. 900 01:12:31,580 --> 01:12:37,360 So as I had mentioned earlier, we do intend on bringing back proposed rate structures 901 01:12:37,360 --> 01:12:39,060 for each of the utilities. 902 01:12:39,060 --> 01:12:47,100 There's no anticipated change in drainage fees, but we do anticipate bringing forward 903 01:12:47,100 --> 01:12:52,320 rate structures for electric water, wastewater, and solid waste. 904 01:12:52,320 --> 01:12:57,800 And wanted to provide just a history, I know that the Board has seen this before, of where 905 01:12:57,800 --> 01:13:01,880 rates have been over the last five or six years. 906 01:13:01,880 --> 01:13:12,900 So between 2019 and 2021, we did do a number of rate reductions, and rates have not increased 907 01:13:12,900 --> 01:13:18,340 until the current fiscal year in which we did a mid-year rate adjustment for DME, and 908 01:13:18,340 --> 01:13:22,380 we had an 11% rate adjustment for wastewater. 909 01:13:22,380 --> 01:13:30,660 So the solid waste and water funds, in particular, have not seen an increase for a number of 910 01:13:30,660 --> 01:13:39,220 years despite where we've seen some pretty large increases in the cost of doing business 911 01:13:39,220 --> 01:13:42,980 and the cost of personnel over this timeframe. 912 01:13:42,980 --> 01:13:48,980 So just wanted to provide this as a summary, but we'll circle back to it on July 8th. 913 01:13:48,980 --> 01:13:49,980 Yes? 914 01:13:49,980 --> 01:13:57,660 So just a question on the wastewater, are we looking at an additional 11% increase? 915 01:13:57,660 --> 01:13:59,780 We're looking at an additional- 916 01:13:59,780 --> 01:14:00,780 As this is showing? 917 01:14:00,780 --> 01:14:01,780 That's what I'm- 918 01:14:01,780 --> 01:14:02,780 Yes, correct. 919 01:14:02,780 --> 01:14:03,780 Yes. 920 01:14:03,780 --> 01:14:05,100 And next year? 921 01:14:05,100 --> 01:14:07,260 Right, in total revenue. 922 01:14:07,260 --> 01:14:14,580 So what we're looking at is how to structure that. 923 01:14:14,580 --> 01:14:26,500 Is it residential, commercial, industrial, fees, in order to meet that revenue sufficiency? 924 01:14:26,500 --> 01:14:27,500 That's fine. 925 01:14:27,500 --> 01:14:32,260 I've just- the 11% caught me again for the second year in a row, 11% increase. 926 01:14:32,260 --> 01:14:33,260 Yes. 927 01:14:33,260 --> 01:14:34,260 Yes. 928 01:14:34,260 --> 01:14:35,260 Yep. 929 01:14:35,260 --> 01:14:36,260 I look forward to that conversation. 930 01:14:36,260 --> 01:14:37,260 Yeah. 931 01:14:37,260 --> 01:14:38,260 Yeah. 932 01:14:38,260 --> 01:14:40,380 And that was something, just to note, that we did bring forward last year. 933 01:14:40,380 --> 01:14:48,280 It was known that this fund would need additional revenues going into the next couple of years 934 01:14:48,280 --> 01:14:54,520 with the growth that we're seeing, with the increases in personnel costs and debt service. 935 01:14:54,520 --> 01:14:55,520 So- 936 01:14:55,520 --> 01:14:56,520 Yeah. 937 01:14:56,520 --> 01:14:57,520 Yeah. 938 01:14:57,520 --> 01:15:06,220 And I know we've already done this, we've gone over it, but it just reminds me of what, 939 01:15:06,220 --> 01:15:12,020 in the past, it seemed like we would- water and wastewater went together as a pair, and 940 01:15:12,020 --> 01:15:17,420 then if you had an increase in one, you had an increase in both. 941 01:15:17,420 --> 01:15:18,420 Any- 942 01:15:18,420 --> 01:15:19,420 Pretty level increase, too. 943 01:15:19,420 --> 01:15:20,420 Yeah. 944 01:15:20,420 --> 01:15:24,260 It was like we'd do 8%, 9%, or 9%, 8%, and I realized some of it was making the budget 945 01:15:24,260 --> 01:15:25,260 work. 946 01:15:25,260 --> 01:15:26,260 Right. 947 01:15:26,260 --> 01:15:30,260 Do we have any insight into why we don't- why that's not happening anymore? 948 01:15:30,260 --> 01:15:34,500 I mean, is it just we're realizing the actual cost of our wastewater? 949 01:15:34,500 --> 01:15:38,740 I mean, we're getting a better idea, whereas it used to just be a huge estimate of what 950 01:15:38,740 --> 01:15:40,900 it was going to cost us to run the place. 951 01:15:40,900 --> 01:15:41,900 Yeah. 952 01:15:41,900 --> 01:15:42,900 I think it's a couple different things. 953 01:15:42,900 --> 01:15:53,220 I mean, I think, you know, one is potential differences in, you know, the cost of- in 954 01:15:53,220 --> 01:15:56,780 the cost of O&M, so personnel. 955 01:15:56,780 --> 01:16:03,140 As you saw in previous slides, the cost of chemicals for one, you know, fund is different 956 01:16:03,140 --> 01:16:06,460 than the cost of chemical increases in another. 957 01:16:06,460 --> 01:16:11,100 I also think that some of it is due to the infrastructure needs associated with each of 958 01:16:11,100 --> 01:16:12,100 the funds. 959 01:16:12,100 --> 01:16:19,700 The water is in a better position currently, you know, from an infrastructure perspective 960 01:16:19,700 --> 01:16:26,980 than wastewater, where there is more need currently than there is on the water side. 961 01:16:26,980 --> 01:16:27,980 So- 962 01:16:27,980 --> 01:16:31,700 So that debt service is what's reflected there mostly? 963 01:16:31,700 --> 01:16:37,140 Yes, quite a bit of it is driven by these large infrastructure projects. 964 01:16:37,140 --> 01:16:38,140 Okay. 965 01:16:38,140 --> 01:16:39,140 Yep. 966 01:16:39,140 --> 01:16:40,140 All right. 967 01:16:40,140 --> 01:16:41,140 Thanks. 968 01:16:41,140 --> 01:16:42,140 Thanks. 969 01:16:42,140 --> 01:16:43,140 Where in our- 970 01:16:43,140 --> 01:16:44,140 Oh, sorry. 971 01:16:44,140 --> 01:16:50,060 Where in our various income statements do we identify uncollectible or otherwise walked 972 01:16:50,060 --> 01:16:57,380 away from revenue that we build, and does that come back in a future analysis, as well 973 01:16:57,380 --> 01:17:03,140 as trends on 30-day past due all the way through when we're walking away from this stuff? 974 01:17:03,140 --> 01:17:04,140 Yeah. 975 01:17:04,140 --> 01:17:07,180 So we do budget for bad debt expense, and it is included. 976 01:17:07,180 --> 01:17:11,020 I don't know offhand exactly in which line. 977 01:17:11,020 --> 01:17:14,500 It's within the expenditure budget. 978 01:17:14,500 --> 01:17:21,820 And so it has been, I know after we reviewed it this year, relatively steady. 979 01:17:21,820 --> 01:17:29,100 We're not seeing an increase in write-offs for bad debt. 980 01:17:29,100 --> 01:17:30,100 Does that help? 981 01:17:30,100 --> 01:17:31,100 Yeah. 982 01:17:31,100 --> 01:17:38,380 It's interesting what direction that's going, and what percentage we're losing, so to speak. 983 01:17:38,380 --> 01:17:43,180 We're typically pretty low on the low end of bad debts. 984 01:17:43,180 --> 01:17:44,180 Yes. 985 01:17:44,180 --> 01:17:45,180 Like 1%. 986 01:17:45,180 --> 01:17:46,180 Yeah. 987 01:17:46,180 --> 01:17:47,180 Okay. 988 01:17:47,180 --> 01:17:48,180 It is very low. 989 01:17:48,180 --> 01:17:49,180 Perfect. 990 01:17:49,180 --> 01:17:50,180 Thanks. 991 01:17:50,180 --> 01:17:56,680 I think Krista would like to speak to that. 992 01:17:56,680 --> 01:17:59,020 Krista Foster, customer service. 993 01:17:59,020 --> 01:18:04,100 Customer service does track our bad debt, and we actually keep both the gross and the 994 01:18:04,100 --> 01:18:05,740 net bad debt tracked. 995 01:18:05,740 --> 01:18:10,100 So as we're receiving some of those funds back in, we kind of keep them going. 996 01:18:10,100 --> 01:18:16,220 I want to say that we run less than a 0.25% of all of our revenues. 997 01:18:16,220 --> 01:18:18,720 So we monitor those numbers very closely. 998 01:18:18,720 --> 01:18:22,860 If I go back and find that that number is off by very much, then I will let you know. 999 01:18:22,860 --> 01:18:25,540 But yes, it is something that we monitor and track. 1000 01:18:25,540 --> 01:18:28,580 And we look at our age debt on a monthly basis. 1001 01:18:28,580 --> 01:18:33,340 We recently did some enhancements to that process so that typically with the billing 1002 01:18:33,340 --> 01:18:36,620 system you're going to get that in three different intervals, right? 1003 01:18:36,620 --> 01:18:41,380 So we've actually increased that, does some custom reporting, so that we're looking at 1004 01:18:41,380 --> 01:18:44,720 it at every 30 days through six months old. 1005 01:18:44,720 --> 01:18:49,980 So we get to see those breakdowns and see residential versus commercial the whole bit. 1006 01:18:49,980 --> 01:18:51,440 Thank you. 1007 01:18:51,440 --> 01:18:52,440 Anything else? 1008 01:18:52,440 --> 01:18:53,440 Excellent question. 1009 01:18:53,440 --> 01:18:54,440 Thank you. 1010 01:18:54,440 --> 01:18:55,440 Okay. 1011 01:18:55,440 --> 01:19:06,020 So talking a little bit about next steps, on July 8th, as I had mentioned, we'll come 1012 01:19:06,020 --> 01:19:12,520 back to you with rate structures for each of the utilities. 1013 01:19:12,520 --> 01:19:19,900 And then on July 23rd, we will provide counsel with a preliminary overview of the utility 1014 01:19:19,900 --> 01:19:20,900 budgets and rates. 1015 01:19:20,900 --> 01:19:25,620 On August 10th, we have a budget workshop with the city council, followed by public 1016 01:19:25,620 --> 01:19:28,260 hearings and budget adoption. 1017 01:19:28,260 --> 01:19:35,660 There may be some items that are brought back to you in July and August, such as the electric 1018 01:19:35,660 --> 01:19:44,100 cost of service study that will be added in to this calendar as well. 1019 01:19:44,100 --> 01:19:48,940 With that, are there any additional questions we might be able to answer? 1020 01:19:48,940 --> 01:19:49,940 Yes. 1021 01:19:49,940 --> 01:19:50,940 I have one. 1022 01:19:50,940 --> 01:19:51,940 Yeah. 1023 01:19:51,940 --> 01:19:54,700 The budget workshop for city council, is that an open or closed meeting? 1024 01:19:54,700 --> 01:19:56,660 It's a public... 1025 01:19:56,660 --> 01:19:57,660 It's an open meeting. 1026 01:19:57,660 --> 01:20:01,140 It'll be open to the public if you want to attend. 1027 01:20:01,140 --> 01:20:06,300 I would be curious about that, because this is an awful lot of data to absorb. 1028 01:20:06,300 --> 01:20:10,860 And I wonder if at some point in the future, our public utility board might want to have 1029 01:20:10,860 --> 01:20:16,820 a workshop rather than just presentation of the budget. 1030 01:20:16,820 --> 01:20:20,860 I'm assuming the council's going to have the exact same presentation. 1031 01:20:20,860 --> 01:20:23,420 Yeah, for the utilities. 1032 01:20:23,420 --> 01:20:27,980 The workshop will also encompass the other departments within the city. 1033 01:20:27,980 --> 01:20:31,900 The general fund, the internal service funds, yeah. 1034 01:20:31,900 --> 01:20:32,900 Thank you. 1035 01:20:32,900 --> 01:20:33,900 Everything. 1036 01:20:33,900 --> 01:20:34,900 Further questions? 1037 01:20:34,900 --> 01:20:41,980 I was just going to add in Christine Taylor, assistant city manager. 1038 01:20:41,980 --> 01:20:46,500 I took note of a couple outstanding questions, so standard protocol will do a follow-up memo 1039 01:20:46,500 --> 01:20:51,260 that will accompany your backup for your next budget on July 8th. 1040 01:20:51,260 --> 01:20:52,260 Thank you. 1041 01:20:52,260 --> 01:21:00,060 All right, seeing there's no other questions, it is 10-21. 1042 01:21:00,060 --> 01:21:01,220 Do we have a motion to adjourn? 1043 01:21:01,220 --> 01:21:02,220 Motion to adjourn. 1044 01:21:02,220 --> 01:21:03,780 Okay, your turn.