WEBVTT

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 - Thank you everyone.

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 Are we ready to begin?

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 Okay, I don't need this.

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 Okay, so, good evening everyone.

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 My name is Amber Brighill.

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 I'm the chair of the zoning board of adjustments.

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 There's a lot of reading because what we have

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 in front of us is a really big deal.

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 So I'm just gonna read.

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 So, actually, let me call this meeting to order.

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 Actually, at 534 we do have a quorum present

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 and the date is May 16th, 2022.

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 I'm just gonna review the format

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 for the benefit of everyone in attendance.

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 The board consists of seven regular members

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 and three alternates.

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 The members of the zoning board of adjustment

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 are residents of the city of Denton

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 and we serve voluntarily and have been appointed

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 to our position by city council.

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 It takes six votes to reverse or modify

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 any determination of an administrative official on appeal.

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 Anyone wishing to participate may submit a white card

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 to indicate their position on an item.

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 People may also make virtual comments

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 using the e-comment module made available

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 when the agenda was posted online.

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 Similar to when someone submits a white card

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 to indicate their position on an item,

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 the e-comments will be sent directly to the members of ZVA

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 and recorded by the secretary.

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 Comments may be submitted up until the start of the meeting

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 at which time they will be able to make a comment to post.

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 People wishing to speak may submit a blue card.

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 All speakers are to state their name and address

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 for the record in consideration of our other speakers.

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 Please keep your comments brief

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 and only provide information relevant to our agenda items.

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 After the hearing and board discussion,

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 a motion will be obtained and we will now commence

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 with our regularly scheduled agenda.

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 We do have a quorum present.

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 I already called the meeting in order,

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 so the first item is a pledge to the U.S. and Texas allies.

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 Please rise with your aides.

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 - I pledge allegiance to the flag

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 of the United States of America

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 and to the republic for which it stands,

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 one nation under God, indivisible,

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 with liberty and justice for all.

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 - Honor the Texas flag.

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 I pledge allegiance to the Texas, one state,

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 under God, one and indivisible.

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 - Thank you.

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 The next item is considering the approval

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 of the minutes from February 28th.

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 Everyone's got a copy of the minutes.

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 Are there any corrections, additions, additions to be made?

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 - I need a correction in my last name spelling.

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 It has a C in it, it's F-I-S-C-H-E-R.

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 These are a couple of things, this is it.

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 - Thank you.

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 It was important, thank you.

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 Any other corrections, or additions, or comments?

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 Okay, I would entertain a motion.

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 So, Ms. Lane and Mr. Njaku, you second?

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 All right, we've got a first and a second.

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 Any discussion?

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 All those in favor of approving the minutes,

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 just raise your hand.

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 Any, anyone voting against?

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 Any abstentions?

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 Motion passes, the minutes are approved.

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 Okay.

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 Oh, and the next item is election of the chair

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 and the vice chair for the zoning board of adjustment.

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 We've taken nominations, so if anyone would like to nominate

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 the chair, I'll be happy to hear that now.

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 - Adam's chair. - Oh, sorry.

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 - I'll make a nomination of Amber Brickell.

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 I'll second that. - Thank you.

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 Thank you.

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 Any other nominations for chair?

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 Okay, we've got a first from Ms. Linus

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 and a second from Mr. Njaku.

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 All those in favor, raise your hand.

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 Any opposed?

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 Any abstentions?

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 Thank you, I'm happy to serve as your chair again.

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 We're gonna rinse and repeat for the vice chair.

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 Are there nominations from the floor for vice chair?

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 - I nominate Jennifer Lane.

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 - Okay, we've got a second.

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 - Thank you very much.

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 - Yeah, any other nominations?

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 Okay, all those in favor?

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 Any opposed?

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 Any abstained?

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 Okay, great, thank you.

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 That was easy, okay, I love voting.

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 Item 3A is really the big thing why we're here.

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 So we're gonna hold a public hearing

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 and consider an appeal of an administrative decision

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 regarding the interpretation of the definition

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 of an automated repair shop minor

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 for a property located at 709 South Elm.

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 The appellant is Jeff Stark,

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 representing the owner of John Lither's.

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 Yep, thank you.

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 So if you're planning on speaking today,

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 we have to swear you in.

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 And that includes city staff too.

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 So if you're planning on speaking today,

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 we could just swear you all in all at the same time,

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 if that's cool.

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 So if you could stand and raise your right hand.

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 Thank you, all right.

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 Under penalty of perjury to all y'all,

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 swear to affirm that any testimony or information

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 you provide or any statement you make

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 before this board is complete, true,

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 and correct to the best of your knowledge and ability.

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 If so, please answer I do.

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 - I do.

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 - Great, thank you.

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 Okay, so lots more reading 'cause this is a big deal

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 and I wanna make sure we all understand what's happening.

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 So the matter before the board is whether to affirm,

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 reverse, and hold or impart or amend or modify

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 a decision or interpretation

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 made by the administrative official.

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 Pursuant to DDC section 2.8.6,

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 the director shall be responsible

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 for all interpretations related

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 to whether an unspecified use falls

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 or new use classification, use category,

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 or use type allowed in a zoning district.

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 Since the proposed use, which in this case

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 is installation of window tinting, vehicle wraps,

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 and other aftermarket vehicle modifications

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 is not listed in the table of allowed uses,

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 the director made an interpretation

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 using the standards in DDC section 2.8.6, D.2,

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 which requires that interpretations be based

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 on the standards in the DDC section 9.1

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 and the following considerations.

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 There's a lot, okay.

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 Do I have to read all of these?

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 Should I read all of these?

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 - They're in the presentation.

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 - Great, okay, fantastic.

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 That saves me some time.

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 Okay, so this is how it's gonna go.

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 So I open the hearing.

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 We're gonna hear from city staff.

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 We're gonna hear from the applicant.

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 We're gonna hear from the public.

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 We can't make a decision in this meeting.

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 I've gotta close the meeting

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 and then open the same meeting, the next meeting,

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 in the same space.

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 So we're gonna take care of this tonight,

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 but we'll have to do our deliberations

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 and our voting in round two.

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 I think that's it.

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 Do I have to read anything more than this?

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 I think we're good.

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 Okay, so I'm calling the public hearing

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 to order at 5.41.

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 I will stop reading,

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 and I think we'll call city staff

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 and read Julie Vaziria.

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 Thank you.

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 Good evening, I'm Julie Wyatt,

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 senior planner with the City of Desmond.

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 We're heading this way.

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 (mumbles)

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 (doorbell rings)

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 Okay.

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 Good evening, I'm Julie Wyatt,

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 senior planner.

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 This is administrative appeal 22-0002, tent roll.

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 So some background before we get into the request.

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 The subject property is located at 709 South Elm.

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 It's about .26 acres,

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 and it's in a mixed use neighborhood zoning district.

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 How this came to be and how we got here

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 was it started with a building permit.

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 The applicant submitted for a building permit

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 for a tenant finish out.

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 As part of that review,

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 it was determined that the use was

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 automotive repair shop minor,

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 which requires a specific use permit

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 in the zoning district.

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 This is based upon, as you mentioned,

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 subsection 2.8.6, and that's interpretations

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 in the debt and development code,

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 that the director shall be responsible

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 for all interpretations,

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 and that includes whether an unspecified use,

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 where that falls within our use tables.

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 Use tables can't be broad enough

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 to include every single possible use,

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 so those interpretations sometimes have to be made.

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 So before we get into the specific request

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 or the determination,

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 wanna talk about how we arrived at that interpretation.

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 So I would like to mention at this point

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 that the applicant did feel that their use

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 was more consistent with general retail,

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 and so that's why we are here today.

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 So the first criteria for that formal interpretation

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 is the clear and plain meaning of the provisions wording,

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 as defined by the meaning and significance,

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 given specific terms used in the provision

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 as established in subchapter nine, definitions,

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 and by the common and accepted usage of that term.

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 So the definition for automotive repair shop minor

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 is an establishment primarily engaged

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 in providing minor vehicle repair services,

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 and that includes a list such as lubrication,

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 oil and tire changes, and tune-ups,

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 brake repair, tire replacement, and detailing and polishing.

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 Major repairs, such as vehicle, body, work, or pain,

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 those are a different classification.

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 That goes to major.

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 So when we looked at that,

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 first we looked at that at subchapter nine

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 in the development code, and as part of that,

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 it talks about how we're supposed to read those definitions.

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 And one of those is the list of examples

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 that are contained within a definition.

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 It's not an exhaustive list.

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 That it is meant to illustrate what types of activities

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 would be associated with that use.

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 And in particular, we looked at that portion

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 that is underlined in that definition.

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 And then also that words and phrases should be construed

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 according to the common and approved language,

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 usage of the language.

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 So we look at just that common usage of the word repair.

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 We also talked to the property owner as part of this

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 and kind of talked to them about what activities

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 they would be doing on site.

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 And we were provided further clarification,

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 and that included sales and installation of window tinting,

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 protective films and coatings, vehicle wraps

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 and vehicle graphics, audio and video systems,

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 and also mobile electronics and security systems.

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 We also looked at their website.

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 That can sometimes be instructivistic,

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 kinds of things that they do on site.

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 So we looked at what they do in Grapevine,

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 and they also include auto detailing.

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 So we looked a little closer at that definition,

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 including that detailing and polishing.

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 So there was concern about that,

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 and it really, staff believes it speaks to that

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 work performed on the exterior vehicle

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 is included within that use.

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 So that use, that definition was written broadly enough

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 so that that detailing, that exterior work would include,

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 or exterior work is included in that definition.

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 So things like the window tinting and the vehicle wrap,

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 that really does speak to that minor repair,

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 or the automotive repair shop minor.

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 It's really consistent with that definition.

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 And also, in looking at their activities on site,

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 the aftermarket installation requires alteration

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 of the automobile's mechanical, electric system,

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 which is also consistent with repair work.

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 So they're really doing work not only on the exterior,

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 which is included in that definition,

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 but also in the interiors.

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 We looked at it from both of those angles.

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 The second criteria is the intended purpose

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 of the provision, as indicated by the purpose statements,

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 its context and consistency with the surrounding

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 and related provisions,

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 and any legislative history to its adoption.

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 So chapter three of the Denton Development Code

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 provides a purpose statement for the zoning district.

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 And it's to support compatibility

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 between higher intensity mixed use areas

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 and adjacent residential and commercial areas.

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 And paying particular attention to the area in bold,

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 this district contributes to a vibrant environment

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 for pedestrians and bicyclists

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 through a variety of site design requirements,

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 and includes varying densities of residential, neighborhoods,

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 suburban retail, restaurants, commercial, and office uses.

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 So when we look at that definition,

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 it's not just a strict automotive zoning designation.

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 We do have some zoning districts

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 which are more closely aligned with automotive type uses,

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 our highway corridor and our suburban corridor.

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 Where a mixed use neighborhood is intended

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 for more walkable districts,

00:13:31.880 --> 00:13:36.360
 and also including pedestrians and bicyclists.

00:13:36.360 --> 00:13:39.360
 And so for that reason, the MN district

00:13:39.360 --> 00:13:44.360
 limits the automotive uses within that district,

00:13:44.360 --> 00:13:46.760
 or either prohibits it or limits it.

00:13:46.760 --> 00:13:49.880
 So for example, automotive fuel sales

00:13:49.880 --> 00:13:52.440
 or automotive repair shop minor,

00:13:52.440 --> 00:13:54.160
 when there's a specific use permit

00:13:54.160 --> 00:13:56.840
 that's required within the Denton Development Code,

00:13:56.840 --> 00:14:01.040
 what that means is the use may be appropriate in this area,

00:14:01.040 --> 00:14:03.360
 but it requires a little more scrutiny.

00:14:03.360 --> 00:14:06.200
 Things like design requirements,

00:14:06.200 --> 00:14:09.680
 we wanna see a little more detail looked at that site

00:14:09.680 --> 00:14:11.000
 before it could be approved,

00:14:11.000 --> 00:14:13.960
 and it requires approval by the city council.

00:14:13.960 --> 00:14:17.400
 And in this instance, because this is more of a

00:14:17.400 --> 00:14:21.460
 pedestrian-oriented, but can't serve vehicles,

00:14:21.460 --> 00:14:23.960
 that SUP is required.

00:14:23.960 --> 00:14:27.800
 And so that was the information that we gave the applicant.

00:14:27.800 --> 00:14:30.440
 It's intended to reduce any impacts related

00:14:30.440 --> 00:14:33.960
 to those vehicle or automotive related uses.

00:14:33.960 --> 00:14:39.640
 Number three, the intent to give every provision meaning.

00:14:39.640 --> 00:14:44.160
 The intent of the DDC is to provide clear meaning

00:14:44.160 --> 00:14:47.060
 to all terms, however, when there is not a clear meaning,

00:14:47.060 --> 00:14:50.120
 that's when we bring in that interpretation procedure

00:14:50.120 --> 00:14:53.520
 like we went through with this project.

00:14:54.320 --> 00:14:58.580
 And then the general purposes served by this DDC.

00:14:58.580 --> 00:15:00.920
 The DDC does give purpose statements

00:15:00.920 --> 00:15:03.520
 for the entire DDC in SUP chapter one,

00:15:03.520 --> 00:15:06.160
 and one of those is to encourage the appropriate use

00:15:06.160 --> 00:15:07.940
 of land, buildings, and structures.

00:15:07.940 --> 00:15:10.400
 In this instance, it's not that automotive uses

00:15:10.400 --> 00:15:13.400
 aren't necessarily appropriate within the MN district,

00:15:13.400 --> 00:15:16.480
 but once again, it needs that specific use permit,

00:15:16.480 --> 00:15:19.280
 little more scrutiny, just take a little harder look

00:15:19.280 --> 00:15:20.600
 at any of these uses.

00:15:20.600 --> 00:15:24.600
 And then finally, consistency with the comprehensive plan.

00:15:24.600 --> 00:15:27.360
 The interpretation is consistent with the description

00:15:27.360 --> 00:15:29.000
 of the future land use designations,

00:15:29.000 --> 00:15:31.500
 which support the mixed use neighborhood district.

00:15:31.500 --> 00:15:36.500
 In this instance, the subject property is the area in red,

00:15:36.500 --> 00:15:39.080
 and that's our downtown district,

00:15:39.080 --> 00:15:41.680
 and that really comes from that square.

00:15:41.680 --> 00:15:44.540
 It radiates out from the square.

00:15:44.540 --> 00:15:46.920
 And what we wanna do is make sure

00:15:46.920 --> 00:15:50.840
 that the development is sensitive to our downtown area.

00:15:50.840 --> 00:15:53.400
 Mixed use neighborhood is also one of those

00:15:53.400 --> 00:15:57.680
 zoning districts, or the future land use designations,

00:15:57.680 --> 00:16:00.480
 which is consistent with the zoning district.

00:16:00.480 --> 00:16:03.820
 And once again, it's intended for more walkable districts.

00:16:03.820 --> 00:16:08.080
 And automotive uses are, of course,

00:16:08.080 --> 00:16:11.160
 potentially okay for that area,

00:16:11.160 --> 00:16:13.720
 but once again, needs a little additional scrutiny.

00:16:15.800 --> 00:16:17.600
 And then also, there's another portion

00:16:17.600 --> 00:16:18.800
 of the debt development code,

00:16:18.800 --> 00:16:22.120
 which looks at use determinations, and that's subchapter five.

00:16:22.120 --> 00:16:25.400
 And within subchapter five, the code requires

00:16:25.400 --> 00:16:27.960
 that the director shall consider the potential impacts

00:16:27.960 --> 00:16:30.880
 of the proposed use, including the nature of the use,

00:16:30.880 --> 00:16:33.560
 and whether it includes welling, sales, processing,

00:16:33.560 --> 00:16:36.560
 storage, operations, employment characteristics,

00:16:36.560 --> 00:16:39.620
 nuisances, requirements for public utilities,

00:16:39.620 --> 00:16:41.600
 and transportation requirements.

00:16:41.600 --> 00:16:43.240
 Those are the things we should be looking at,

00:16:43.240 --> 00:16:45.080
 or that the director should be looking at

00:16:45.080 --> 00:16:47.360
 when a determination is made.

00:16:47.360 --> 00:16:49.960
 In this instance, we looked at the proposed use.

00:16:49.960 --> 00:16:51.760
 We thought about how it functions,

00:16:51.760 --> 00:16:54.740
 given the types of activities on site,

00:16:54.740 --> 00:16:57.980
 and our conversations with the applicant.

00:16:57.980 --> 00:17:02.560
 So a car for this particular use would enter the site,

00:17:02.560 --> 00:17:04.800
 would pull into a bay.

00:17:04.800 --> 00:17:09.800
 The customer would leave their car with the facility,

00:17:12.520 --> 00:17:16.400
 and then wait while their window tinting is being performed,

00:17:16.400 --> 00:17:20.880
 or their vehicle wraps, so they would wait on site,

00:17:20.880 --> 00:17:22.200
 and then they would drive away

00:17:22.200 --> 00:17:24.920
 once their service is complete.

00:17:24.920 --> 00:17:27.320
 So in looking at how that functions, we're like,

00:17:27.320 --> 00:17:29.660
 that really sounds kind of like an oil change place,

00:17:29.660 --> 00:17:33.220
 or a tire change, more consistent with that definition.

00:17:33.220 --> 00:17:37.760
 We kind of looked at that in terms of, okay,

00:17:37.760 --> 00:17:41.420
 well, how does that function based upon a general retail,

00:17:41.420 --> 00:17:44.880
 or how we typically conceive of a general retail?

00:17:44.880 --> 00:17:46.040
 Now, when we think of general retail,

00:17:46.040 --> 00:17:49.000
 we think it's a place you either drive to or walk to.

00:17:49.000 --> 00:17:51.920
 If you drive, you typically park your car in a parking lot,

00:17:51.920 --> 00:17:53.360
 and then you get out of your car,

00:17:53.360 --> 00:17:55.640
 and you walk to the sales floor,

00:17:55.640 --> 00:17:58.460
 either inside or outside, make your purchase,

00:17:58.460 --> 00:18:00.220
 and then leave with that purchase.

00:18:00.220 --> 00:18:04.440
 So while they still are selling something,

00:18:04.440 --> 00:18:07.000
 they do function differently,

00:18:07.000 --> 00:18:10.360
 and they do have different potential impacts.

00:18:10.360 --> 00:18:15.200
 And one of the potential impacts for the subject use

00:18:15.200 --> 00:18:18.560
 would be visual impacts related to bay doors,

00:18:18.560 --> 00:18:20.520
 because a car is having to drive in.

00:18:20.520 --> 00:18:22.600
 So think of oil change places,

00:18:22.600 --> 00:18:24.880
 and kind of physically how they look,

00:18:24.880 --> 00:18:27.540
 and the vehicular maneuvering on site.

00:18:27.540 --> 00:18:30.880
 Making sure that cars can move safely outside,

00:18:30.880 --> 00:18:33.320
 and enter the site, and exit the site safely.

00:18:33.320 --> 00:18:36.660
 And because of that, because of the functioning of the site,

00:18:36.660 --> 00:18:40.440
 the director is determined that the use that is more

00:18:40.440 --> 00:18:43.800
 appropriate is that automotive repair shop minor.

00:18:43.800 --> 00:18:46.880
 Requiring that specific use permit

00:18:46.880 --> 00:18:48.960
 to look at those potential impacts.

00:18:48.960 --> 00:18:54.840
 So now we get to kind of that, you know, what next slide?

00:18:54.840 --> 00:18:56.680
 So this is an administrative appeal,

00:18:56.680 --> 00:18:59.120
 so I've gone through kind of staff's reasoning

00:18:59.120 --> 00:19:02.080
 as to how we got to that automotive repair minor.

00:19:02.080 --> 00:19:04.160
 It really is related to that definition,

00:19:04.160 --> 00:19:06.440
 the clear meaning of that definition.

00:19:06.440 --> 00:19:07.920
 How this site operates,

00:19:07.920 --> 00:19:10.720
 and what the intent is of that zoning district.

00:19:10.720 --> 00:19:14.600
 So there is criteria for approval

00:19:14.600 --> 00:19:16.160
 in the Dent development code.

00:19:16.160 --> 00:19:18.260
 It's in sub-chapter two.

00:19:18.260 --> 00:19:20.360
 There are two criteria for approval,

00:19:20.360 --> 00:19:22.640
 and those are in your backup as well.

00:19:22.640 --> 00:19:24.360
 The facts stated in the application,

00:19:24.360 --> 00:19:27.960
 as presented by the appellant and the director,

00:19:27.960 --> 00:19:29.600
 and the requirements and the intent

00:19:29.600 --> 00:19:32.600
 of the applicable standards from the Dent development code,

00:19:32.600 --> 00:19:36.160
 compared to the written decision that is being appealed.

00:19:36.760 --> 00:19:40.000
 So based upon that, it is a two-step process,

00:19:40.000 --> 00:19:41.680
 as your chair mentioned.

00:19:41.680 --> 00:19:44.680
 You have the public hearing, and that's right now.

00:19:44.680 --> 00:19:47.640
 And then once that's finished, that would be closed,

00:19:47.640 --> 00:19:52.040
 and then it would go to a decision right after.

00:19:52.040 --> 00:19:52.880
 So that's all I have.

00:19:52.880 --> 00:19:55.000
 I'll be happy to answer any questions.

00:19:55.000 --> 00:19:56.920
 And the applicant is here

00:19:56.920 --> 00:19:58.800
 to also make a presentation as well.

00:19:58.800 --> 00:20:01.320
 - Any questions for city staff?

00:20:01.320 --> 00:20:04.360
 I have a question.

00:20:04.360 --> 00:20:05.200
 - Sure.

00:20:05.200 --> 00:20:07.920
 - So I remember when I served on P&Z,

00:20:07.920 --> 00:20:11.440
 we saw SCP applications all the time.

00:20:11.440 --> 00:20:16.440
 So if this appeal is denied,

00:20:16.440 --> 00:20:18.920
 where they're not able to get the six votes required,

00:20:18.920 --> 00:20:20.640
 would the next step then be for them

00:20:20.640 --> 00:20:23.120
 to consider going to P&Z,

00:20:23.120 --> 00:20:25.360
 and then P&Z would pass it on to city council?

00:20:25.360 --> 00:20:27.200
 Is that the kind of the chain of command?

00:20:27.200 --> 00:20:28.040
 - That is correct.

00:20:28.040 --> 00:20:31.920
 - Okay, and P&Z, to be clear,

00:20:31.920 --> 00:20:35.640
 so we're looking at this with our ZBA hats on,

00:20:35.640 --> 00:20:38.240
 like there's not a whole lot of flexibility,

00:20:38.240 --> 00:20:40.360
 but P&Z has more flexibility

00:20:40.360 --> 00:20:43.360
 in granting these types of requests.

00:20:43.360 --> 00:20:44.520
 - You're exactly correct.

00:20:44.520 --> 00:20:46.760
 And that's actually something we talked about in staff.

00:20:46.760 --> 00:20:50.560
 So things like P&Z can look at the request,

00:20:50.560 --> 00:20:52.600
 and they have different criteria for approval

00:20:52.600 --> 00:20:54.400
 in the debt development code

00:20:54.400 --> 00:20:58.200
 as to whether they would approve or recommend denial,

00:20:58.200 --> 00:21:00.040
 or add conditions to the use.

00:21:00.040 --> 00:21:02.440
 So there could be conditions added to the use

00:21:02.440 --> 00:21:05.200
 as part of the SUP to ensure compatibility

00:21:05.200 --> 00:21:06.640
 with the surrounding area.

00:21:06.640 --> 00:21:07.480
 - Thank you.

00:21:07.480 --> 00:21:11.360
 - And that part's kind of out of our hands though, right?

00:21:11.360 --> 00:21:12.800
 - Yeah, 'cause that would be planning and zoning.

00:21:12.800 --> 00:21:15.400
 That would be kind of more their purview, so, yeah.

00:21:15.400 --> 00:21:20.160
 - I have a question.

00:21:20.160 --> 00:21:22.280
 - Oh, you'll have a moment to speak.

00:21:22.280 --> 00:21:23.840
 - I can ask her a question.

00:21:23.840 --> 00:21:27.320
 - I think during the public hearing,

00:21:27.320 --> 00:21:29.320
 I'm sorry, when he's invited up to speak,

00:21:29.320 --> 00:21:31.560
 then he can ask questions that staff can answer later.

00:21:31.560 --> 00:21:32.760
 - Correct. - Yeah.

00:21:32.760 --> 00:21:35.200
 So I'll call you up during the,

00:21:35.200 --> 00:21:37.920
 when it's your turn, and you can ask questions

00:21:37.920 --> 00:21:38.760
 and then the staff can answer them for you.

00:21:38.760 --> 00:21:39.960
 - Okay, thank you. - Yeah, yeah.

00:21:39.960 --> 00:21:41.300
 So hold on to that, yeah.

00:21:41.300 --> 00:21:44.360
 Anything else?

00:21:44.360 --> 00:21:46.280
 Okay.

00:21:46.280 --> 00:21:47.120
 Thank you, Julie.

00:21:47.120 --> 00:21:50.600
 I'm gonna open up the applicant's presentation table.

00:21:50.600 --> 00:21:58.520
 All right, if the applicant is here,

00:21:58.520 --> 00:22:00.920
 would you like to approach the podium and...

00:22:00.920 --> 00:22:03.800
 - Sure. - Thank you.

00:22:03.800 --> 00:22:06.640
 And is there a time limit for the applicant to speak?

00:22:06.640 --> 00:22:10.880
 - I think that's up to your discretion.

00:22:10.880 --> 00:22:13.240
 I think that approximately equal time.

00:22:13.240 --> 00:22:14.080
 - All right. - I'll talk as fast

00:22:14.080 --> 00:22:15.160
 as I can across. - Yeah, no worries.

00:22:15.160 --> 00:22:16.000
 No, it's fine.

00:22:16.000 --> 00:22:20.400
 - That's great.

00:22:20.400 --> 00:22:22.440
 I've got some stuff on the bottom already.

00:22:22.440 --> 00:22:23.280
 - How about that?

00:22:23.280 --> 00:22:27.440
 And if you could just state your name and your title.

00:22:27.440 --> 00:22:28.440
 - My name is Jeff Stark.

00:22:28.440 --> 00:22:29.800
 I am the Chief Operating Officer

00:22:29.800 --> 00:22:32.060
 of Tint World and Franchise Company.

00:22:32.060 --> 00:22:33.840
 I am here out of Boca Raton, Florida.

00:22:33.840 --> 00:22:35.640
 I flew up today to attend this meeting.

00:22:35.640 --> 00:22:37.520
 And thank you guys all for joining.

00:22:37.520 --> 00:22:38.640
 I appreciate your time.

00:22:38.640 --> 00:22:43.300
 Julie, thank you for your diligence on this.

00:22:43.300 --> 00:22:48.200
 So I came today because I wanted to address the,

00:22:48.200 --> 00:22:51.760
 I wanted to have the chance to address this in an appeal

00:22:51.760 --> 00:22:55.280
 based on the stores that we do currently have,

00:22:55.280 --> 00:22:58.000
 including the ones that we have here in Texas.

00:22:58.000 --> 00:22:59.560
 And where they're located,

00:22:59.560 --> 00:23:03.800
 what zoning and zoning districts they are located in,

00:23:03.800 --> 00:23:06.600
 and the versatility that we have as a franchise company.

00:23:06.600 --> 00:23:07.440
 Okay.

00:23:07.440 --> 00:23:11.780
 To address some of the things that Julie had stated,

00:23:11.780 --> 00:23:16.120
 one of which stood out a lot is categorizing Tint World

00:23:16.120 --> 00:23:18.600
 as automotive repair minor

00:23:18.600 --> 00:23:21.600
 is absolutely an incorrect classification.

00:23:21.600 --> 00:23:25.820
 If there was seven items addressed in there, in that code,

00:23:25.820 --> 00:23:28.480
 being oil changes, tire repairs, and replacement,

00:23:28.480 --> 00:23:30.920
 engine repair, and certain things like that.

00:23:30.920 --> 00:23:33.200
 And there was one item, and one item only,

00:23:33.200 --> 00:23:37.080
 that we fell under, which brought us here today,

00:23:37.080 --> 00:23:38.760
 which was detailing and polishing.

00:23:38.760 --> 00:23:42.120
 What was explained to staff

00:23:42.120 --> 00:23:44.840
 when Julie and I had a conversation back and forth

00:23:44.840 --> 00:23:48.120
 is as a franchise company, and you guys looked at,

00:23:48.120 --> 00:23:50.960
 you looked at a web page from one of our stores,

00:23:50.960 --> 00:23:53.480
 I believe it was our Grapevine Texas store.

00:23:53.480 --> 00:23:56.200
 And within that page, you saw services on there,

00:23:56.200 --> 00:23:57.380
 such as Auto Detail.

00:23:57.380 --> 00:24:01.000
 With a franchise company,

00:24:01.000 --> 00:24:04.040
 when you log on to Tint World's website, okay,

00:24:04.040 --> 00:24:06.080
 Tint World's website is a general website.

00:24:06.080 --> 00:24:07.980
 And from there, as a consumer,

00:24:07.980 --> 00:24:11.080
 you go to your individual store page located in your area

00:24:11.080 --> 00:24:13.940
 that you were looking to retain services, okay.

00:24:13.940 --> 00:24:18.800
 Our franchise allows for certain services to be done,

00:24:18.800 --> 00:24:21.600
 and certain services to not be done, okay.

00:24:21.600 --> 00:24:24.840
 Not all of our stores have to do detailing and polishing,

00:24:24.840 --> 00:24:27.920
 which is the one area that falls under those seven,

00:24:27.920 --> 00:24:30.040
 those seven different things that classify us

00:24:30.040 --> 00:24:34.900
 as automotive repair minor in staff's opinion, okay.

00:24:34.900 --> 00:24:37.160
 Throughout the country,

00:24:37.160 --> 00:24:39.520
 we have about 100 locations right now currently open.

00:24:39.520 --> 00:24:42.520
 We've got 7,400 development, okay.

00:24:42.520 --> 00:24:44.360
 Out of the 100 locations that we have open,

00:24:44.360 --> 00:24:47.120
 we have stores open in almost every zoning district

00:24:47.120 --> 00:24:47.940
 you could think of.

00:24:47.940 --> 00:24:49.560
 We are in planned development,

00:24:49.560 --> 00:24:53.540
 we are in commercial one, commercial two, commercial three.

00:24:53.540 --> 00:24:55.500
 We are also in mixed use.

00:24:55.500 --> 00:24:56.900
 We are in standalone buildings,

00:24:56.900 --> 00:24:59.220
 we're in automotive style buildings.

00:24:59.220 --> 00:25:01.840
 We are in retail strip centers.

00:25:01.840 --> 00:25:03.120
 We are in flex space.

00:25:03.120 --> 00:25:06.020
 We have some stores that are located in industrial space.

00:25:06.020 --> 00:25:08.320
 We are very versatile and all over the map.

00:25:08.320 --> 00:25:10.400
 And I think one of the things that's important

00:25:10.400 --> 00:25:12.100
 for me to point out for you guys,

00:25:12.100 --> 00:25:17.000
 out of the 100 locations that we currently have open today,

00:25:18.840 --> 00:25:23.360
 13% of those are in your traditional automotive spaces, okay.

00:25:23.360 --> 00:25:26.160
 Out of the other 85 plus percent of the locations

00:25:26.160 --> 00:25:27.960
 that are open today,

00:25:27.960 --> 00:25:32.640
 12% of those 85 locations have needed an SUP to get approved.

00:25:32.640 --> 00:25:35.080
 The balance of those locations have all been approved

00:25:35.080 --> 00:25:37.640
 in the district, in the zoning that they are,

00:25:37.640 --> 00:25:41.640
 with no modifications necessary, okay.

00:25:41.640 --> 00:25:44.680
 The majority of the time that we do have to get an SUP

00:25:44.680 --> 00:25:46.280
 when that does occur,

00:25:46.280 --> 00:25:48.560
 it's because we're going into a retail strip center

00:25:48.560 --> 00:25:51.640
 like that Grapevine store that you were showed, okay,

00:25:51.640 --> 00:25:54.160
 where it was just a full regular retail strip center.

00:25:54.160 --> 00:25:55.780
 We share that center with a True Dental.

00:25:55.780 --> 00:25:58.080
 We share that center with a,

00:25:58.080 --> 00:26:02.200
 I believe it's a Jersey Mike's Subplace,

00:26:02.200 --> 00:26:04.600
 and a couple other things.

00:26:04.600 --> 00:26:07.360
 And there was no overhead doors in the back of the space

00:26:07.360 --> 00:26:09.080
 that for us to be able to pull vehicles inside

00:26:09.080 --> 00:26:11.480
 to do some of the services that we do.

00:26:11.480 --> 00:26:13.120
 And in those type of areas,

00:26:13.120 --> 00:26:16.520
 it's typically where we need to have an SUP.

00:26:16.520 --> 00:26:21.040
 We very recently converted a family video out in Rowlett,

00:26:21.040 --> 00:26:23.960
 which is an area I'm sure you guys are all familiar with.

00:26:23.960 --> 00:26:25.680
 And for that, we needed to get an SUP.

00:26:25.680 --> 00:26:28.200
 We were converting a family video, you know.

00:26:28.200 --> 00:26:32.720
 I mean, it was a considerable deal,

00:26:32.720 --> 00:26:35.880
 and it was one of those areas that we had to get it.

00:26:35.880 --> 00:26:37.180
 But in most, we do not.

00:26:37.180 --> 00:26:41.000
 With that being said, what I would like to do,

00:26:41.000 --> 00:26:44.160
 I do have, and I know that I see that it's onto this,

00:26:44.160 --> 00:26:47.600
 but I would, has anybody seen the video

00:26:47.600 --> 00:26:49.000
 that we prepared a two minute video

00:26:49.000 --> 00:26:50.600
 just showing a depiction of our store?

00:26:50.600 --> 00:26:51.820
 Has anybody seen that?

00:26:51.820 --> 00:26:52.660
 - It was not.

00:26:52.660 --> 00:26:53.880
 - Would you guys mind if I played that for you?

00:26:53.880 --> 00:26:55.240
 - That's fine, yeah. - Okay.

00:26:55.240 --> 00:26:57.900
 (clears throat)

00:26:57.900 --> 00:27:03.640
 Let's see here.

00:27:03.640 --> 00:27:10.100
 (upbeat music)

00:27:11.880 --> 00:27:14.720
 This video is just showing you some of our stores,

00:27:14.720 --> 00:27:18.900
 what they look like, okay, and what they consist of.

00:27:18.900 --> 00:27:23.200
 We are not your stereotypical oil change looking location.

00:27:23.200 --> 00:27:26.700
 We do have a few, like I said, that are automotive spaces,

00:27:26.700 --> 00:27:28.920
 but the majority are not, okay.

00:27:28.920 --> 00:27:30.440
 And when you look at our locations,

00:27:30.440 --> 00:27:33.200
 our locations are a lot like, you know,

00:27:33.200 --> 00:27:36.520
 a little bit different, but a lot like in the retail setting,

00:27:36.520 --> 00:27:38.040
 like you like your apps.

00:27:38.040 --> 00:27:39.600
 They're very high end.

00:27:39.600 --> 00:27:43.080
 They're very technologically advanced.

00:27:43.080 --> 00:27:45.700
 They're clean, they're neat.

00:27:45.700 --> 00:27:47.360
 They have beautiful restrooms.

00:27:47.360 --> 00:27:49.440
 They've got fantastic waiting areas for customers

00:27:49.440 --> 00:27:51.280
 and those who do choose to wait.

00:27:51.280 --> 00:27:54.040
 We also have retail products, including apparel,

00:27:54.040 --> 00:27:58.160
 that we do sell on the retail floor, okay.

00:27:58.160 --> 00:28:02.000
 And one of the things also that you guys were told,

00:28:02.000 --> 00:28:04.760
 as well, from staff, is that

00:28:07.320 --> 00:28:09.720
 we're not your stereotypical retail store

00:28:09.720 --> 00:28:11.040
 where you walk in and purchase products

00:28:11.040 --> 00:28:12.040
 that will meet with it.

00:28:12.040 --> 00:28:14.400
 And that is not necessarily the case.

00:28:14.400 --> 00:28:15.800
 Many of our customers come in,

00:28:15.800 --> 00:28:17.880
 just like they would into a Best Buy,

00:28:17.880 --> 00:28:19.720
 and they will purchase something right off the shelf

00:28:19.720 --> 00:28:21.240
 and take it home, whether it be for a Christmas,

00:28:21.240 --> 00:28:23.500
 present, or birthday gift, or whatever the case may be.

00:28:23.500 --> 00:28:25.000
 Whether they choose to come back to us

00:28:25.000 --> 00:28:27.320
 and have that product installed or not

00:28:27.320 --> 00:28:28.200
 is another question.

00:28:28.200 --> 00:28:30.200
 Sometimes they do, sometimes they don't.

00:28:30.200 --> 00:28:33.680
 Yes, we do offer services.

00:28:33.680 --> 00:28:37.360
 We offer services that we do install here in the store.

00:28:37.360 --> 00:28:40.200
 We do not need to do detailing and polishing

00:28:40.200 --> 00:28:42.760
 like is the one and only item.

00:28:42.760 --> 00:28:45.880
 Within automotive minor, based on your guys' categories,

00:28:45.880 --> 00:28:50.080
 window tint and things like that that are applied,

00:28:50.080 --> 00:28:51.640
 there is nothing mechanical about it.

00:28:51.640 --> 00:28:53.460
 We do not work on internal engines.

00:28:53.460 --> 00:28:56.040
 We don't open the hoods of people's cars.

00:28:56.040 --> 00:28:58.680
 That is not the kind of work that we perform.

00:28:58.680 --> 00:29:01.440
 What we perform is not a lot different than if you went to a,

00:29:01.440 --> 00:29:04.760
 if you had a business cleaning company, a delivery company,

00:29:04.760 --> 00:29:07.880
 and you had a commercial van and you took to the fast signs

00:29:07.880 --> 00:29:12.240
 because you wanted to get some sort of logos or lettering

00:29:12.240 --> 00:29:14.340
 or anything like that put on the outside windows.

00:29:14.340 --> 00:29:16.060
 That would be allowed in almost any district.

00:29:16.060 --> 00:29:16.900
 It's no different.

00:29:16.900 --> 00:29:18.660
 What we do is no different.

00:29:18.660 --> 00:29:20.120
 It's absolutely no different.

00:29:20.120 --> 00:29:24.960
 For all those reasons, and then some,

00:29:24.960 --> 00:29:28.120
 is why we do feel like we should not have to,

00:29:28.120 --> 00:29:32.040
 we feel like we should not have to get an SUV for this,

00:29:32.040 --> 00:29:36.120
 we don't feel as if the determination

00:29:36.120 --> 00:29:38.760
 was an accurate depiction of our business.

00:29:38.760 --> 00:29:42.800
 And quite frankly, what I've been told over and over again

00:29:42.800 --> 00:29:46.160
 is how much that the city of Denton is looking

00:29:46.160 --> 00:29:47.880
 to revitalize this particular area

00:29:47.880 --> 00:29:51.060
 and turn it into something much nicer, much higher end

00:29:51.060 --> 00:29:53.800
 to bring in more retail type of business.

00:29:53.800 --> 00:29:56.040
 We're exactly the kind of business that you would want

00:29:56.040 --> 00:29:59.440
 in that market in order to bring those customers in, okay?

00:29:59.440 --> 00:30:02.520
 We bring traffic, the traffic that we bring to our stores

00:30:02.520 --> 00:30:04.440
 is a lot of it is your high-end customers,

00:30:04.440 --> 00:30:06.640
 your customers that drive the Mercedes, the Ferraris,

00:30:06.640 --> 00:30:08.760
 the McLarens, the Bentleys, they're the ones

00:30:08.760 --> 00:30:11.280
 that are getting some of this work done to their vehicles.

00:30:11.280 --> 00:30:14.620
 And our type of business is a kind of business

00:30:14.620 --> 00:30:16.920
 that will bring that traffic to that area.

00:30:16.920 --> 00:30:18.520
 If you want to start that process,

00:30:18.520 --> 00:30:22.080
 my understanding is that it's been in process since 2019,

00:30:22.080 --> 00:30:26.020
 we'd be a great start in the right direction, okay?

00:30:27.040 --> 00:30:29.360
 So I'm just gonna run through this with you real quick.

00:30:29.360 --> 00:30:31.520
 This is just a, I mean, this is probably nothing

00:30:31.520 --> 00:30:32.400
 that you haven't already seen.

00:30:32.400 --> 00:30:35.200
 It was in the letter that we provided

00:30:35.200 --> 00:30:36.840
 for the appeal of the decision.

00:30:36.840 --> 00:30:39.240
 Tells you a little bit about Tim World.

00:30:39.240 --> 00:30:42.060
 We started in 1982 with six company locations,

00:30:42.060 --> 00:30:44.160
 been in franchising since 2007.

00:30:44.160 --> 00:30:46.000
 We are the now today, the industry leading

00:30:46.000 --> 00:30:49.360
 automotive franchise opportunity with over 100 locations.

00:30:49.360 --> 00:30:51.600
 Our centers typically range between four and 6,000

00:30:51.600 --> 00:30:55.040
 square feet of interior AC space, climate control space.

00:30:56.040 --> 00:30:57.320
 (clears throat)

00:30:57.320 --> 00:31:00.280
 Most of our service are completed within one to two hours.

00:31:00.280 --> 00:31:02.000
 So they can wait, they can drop their vehicle off,

00:31:02.000 --> 00:31:02.840
 they can return.

00:31:02.840 --> 00:31:05.360
 We have the luxury of usually getting larger facilities,

00:31:05.360 --> 00:31:07.560
 so when the vehicles are done, we will leave them inside

00:31:07.560 --> 00:31:10.880
 till the customer picks it up as to not be a parking burden.

00:31:10.880 --> 00:31:14.440
 One of the other things that was pointed out by Julie

00:31:14.440 --> 00:31:17.280
 was when, I believe there was a concern

00:31:17.280 --> 00:31:20.120
 wrapped around the aesthetics of having overhead doors

00:31:20.120 --> 00:31:25.000
 that looking inward, what that looks like from the outside.

00:31:25.000 --> 00:31:27.800
 In this particular location, as is most of our locations

00:31:27.800 --> 00:31:31.040
 that are retail, the bay door is in the back.

00:31:31.040 --> 00:31:32.280
 It's not visible from anybody.

00:31:32.280 --> 00:31:33.960
 It's not visible from the street.

00:31:33.960 --> 00:31:36.040
 It poses no threat to traffic.

00:31:36.040 --> 00:31:39.960
 You know, I haven't, like I told you, I live in Florida.

00:31:39.960 --> 00:31:41.840
 I don't live here, but I have been to this location

00:31:41.840 --> 00:31:43.320
 a couple times.

00:31:43.320 --> 00:31:44.960
 My understanding from what I can see there,

00:31:44.960 --> 00:31:46.520
 I don't even believe there's sidewalks there,

00:31:46.520 --> 00:31:48.560
 so I don't think that pedestrian traffic

00:31:48.560 --> 00:31:51.440
 and bicycle traffic is really gonna be an issue,

00:31:51.440 --> 00:31:52.760
 'cause I don't even believe there's a sidewalk

00:31:52.760 --> 00:31:53.600
 to walk on over there.

00:31:53.600 --> 00:31:55.040
 Am I correct about that?

00:31:55.040 --> 00:31:56.080
 Right.

00:31:56.080 --> 00:31:58.200
 So I don't think that would even be something

00:31:58.200 --> 00:32:00.440
 that would be relevant to this.

00:32:00.440 --> 00:32:04.280
 We have, our typical store has roughly about four employees.

00:32:04.280 --> 00:32:06.720
 You can see here that these are these services

00:32:06.720 --> 00:32:08.040
 that you're looking at on the screen right now.

00:32:08.040 --> 00:32:10.560
 These are what we would consider our core services.

00:32:10.560 --> 00:32:12.720
 And again, everything for us is adjustable

00:32:12.720 --> 00:32:14.600
 based on the location.

00:32:14.600 --> 00:32:16.640
 Every different municipality that we deal with

00:32:16.640 --> 00:32:19.480
 has different criteria and different things they allow.

00:32:19.480 --> 00:32:21.880
 For example, like she mentioned detailing

00:32:21.880 --> 00:32:24.680
 with our grapevine location, that is a location that does it.

00:32:24.680 --> 00:32:26.960
 The colony does it, Rowlett does not.

00:32:26.960 --> 00:32:28.640
 Ben Brook, we have one in Ben Brook

00:32:28.640 --> 00:32:29.920
 that's recently opened in Fort Worth.

00:32:29.920 --> 00:32:31.200
 They are allowed to do it.

00:32:31.200 --> 00:32:33.440
 But we have that versatility to be able to allow it

00:32:33.440 --> 00:32:35.240
 or not allow it based on what we are,

00:32:35.240 --> 00:32:38.180
 based on what the allowable uses are at that location.

00:32:38.180 --> 00:32:41.760
 40 plus years of success.

00:32:41.760 --> 00:32:44.320
 We currently have over 100 stores open.

00:32:44.320 --> 00:32:46.880
 We've got 50 plus that are gonna open this year.

00:32:46.880 --> 00:32:49.560
 We're targeted for 300 locations nationwide

00:32:49.560 --> 00:32:50.880
 by the end of 2025.

00:32:50.880 --> 00:32:52.960
 We're operating currently in 35 states.

00:32:52.960 --> 00:32:55.560
 We're operating in Canada, Saudi Arabia, and Dubai.

00:32:55.560 --> 00:32:59.360
 This is the building, right here, a picture of the building,

00:32:59.360 --> 00:33:00.800
 which I also think is important.

00:33:00.800 --> 00:33:03.560
 This building is already very aesthetically pleasing

00:33:03.560 --> 00:33:05.160
 on the outside.

00:33:05.160 --> 00:33:07.120
 This is what the building would look like with,

00:33:07.120 --> 00:33:09.520
 some of it would look like with our signage on it,

00:33:09.520 --> 00:33:12.560
 would fit right in with the community.

00:33:12.560 --> 00:33:18.680
 We have a very in-depth center design process

00:33:18.680 --> 00:33:21.400
 as I'm sure that has been presented with our

00:33:21.400 --> 00:33:22.720
 architectural plans that we submitted

00:33:22.720 --> 00:33:24.720
 for the interior space build out

00:33:24.720 --> 00:33:26.760
 and the video that you guys just watched.

00:33:26.760 --> 00:33:30.520
 Awards of, you know, some different things that, you know,

00:33:30.520 --> 00:33:32.020
 just some pictures of different buildings.

00:33:32.020 --> 00:33:34.220
 You guys have already seen that on the video.

00:33:34.220 --> 00:33:39.360
 You can see that, you know, looking at some of these pictures,

00:33:39.360 --> 00:33:41.040
 like this is some of the vehicles that we, you know,

00:33:41.040 --> 00:33:42.440
 that we bring, the kind of customers

00:33:42.440 --> 00:33:44.800
 that we bring to our locations.

00:33:44.800 --> 00:33:46.680
 The work that we do is extremely high end.

00:33:46.680 --> 00:33:49.200
 We are not your stereotypical automotive repair shop,

00:33:49.200 --> 00:33:50.760
 not in any way whatsoever,

00:33:50.760 --> 00:33:53.840
 as we don't do any automotive repair work at all.

00:33:53.840 --> 00:33:55.400
 We do have, like I mentioned before,

00:33:55.400 --> 00:33:57.840
 we have 12 or 13 locations across the country

00:33:57.840 --> 00:34:00.280
 that are in your stereotypical automotive repair shops

00:34:00.280 --> 00:34:02.360
 and we have the option to add on auto repair

00:34:02.360 --> 00:34:04.920
 for those locations where it's possible.

00:34:04.920 --> 00:34:07.280
 But by no means is it a mandatory service

00:34:07.280 --> 00:34:09.540
 anywhere within our franchise.

00:34:09.540 --> 00:34:11.120
 You can see here, again, just some pictures

00:34:11.120 --> 00:34:13.720
 of what our showrooms look like, very high end.

00:34:13.720 --> 00:34:15.680
 It's not really, it's on a smaller scale.

00:34:15.680 --> 00:34:17.200
 It's not a lot different from what you would see

00:34:17.200 --> 00:34:18.120
 at a normal Best Buy.

00:34:18.120 --> 00:34:20.320
 You're able to go in, purchase products,

00:34:20.320 --> 00:34:24.360
 and even in Best Buy, they do have car installation centers

00:34:24.360 --> 00:34:25.240
 inside their Best Buys.

00:34:25.240 --> 00:34:27.400
 You can pick, you can choose to pick the product up in LEED.

00:34:27.400 --> 00:34:29.560
 You can choose to have it installed there at the Best Buy.

00:34:29.560 --> 00:34:31.640
 We are not really any different than that.

00:34:31.640 --> 00:34:36.560
 Here's some more pictures of our interior of our spaces.

00:34:36.560 --> 00:34:38.560
 A lot of it's what you've already seen.

00:34:45.680 --> 00:34:47.640
 This is just some of our awards.

00:34:47.640 --> 00:34:50.640
 We're ranked number one in category 2021.

00:34:50.640 --> 00:34:53.080
 Top global franchise in 2021.

00:34:53.080 --> 00:34:57.080
 We've been reviewed every year by our own franchise system

00:34:57.080 --> 00:34:59.520
 and we get top awards by our own franchise system

00:34:59.520 --> 00:35:03.040
 for how our franchise is built and how it operates.

00:35:03.040 --> 00:35:09.560
 This is what your typical grand opening would look like.

00:35:09.560 --> 00:35:13.400
 I got a couple more pictures of our space.

00:35:13.400 --> 00:35:17.400
 I thought this was actually important.

00:35:17.400 --> 00:35:19.520
 Julie had mentioned Grapevine.

00:35:19.520 --> 00:35:22.640
 This is a letter that we obtained a while ago

00:35:22.640 --> 00:35:25.400
 back from a neighbor that shared the building

00:35:25.400 --> 00:35:27.800
 with our 10 World in Grapevine.

00:35:27.800 --> 00:35:30.760
 And basically what this says is that

00:35:30.760 --> 00:35:33.280
 they've been next to us for quite some time.

00:35:33.280 --> 00:35:35.280
 They've never been disrupted by any of our services.

00:35:35.280 --> 00:35:37.840
 We're never any excessive noise or disturbance of any kind.

00:35:37.840 --> 00:35:39.920
 We run a very clean operation.

00:35:39.920 --> 00:35:41.480
 We don't create any excessive trash

00:35:41.480 --> 00:35:43.440
 in the parking lot or dumpster area.

00:35:43.440 --> 00:35:45.400
 We maintain our space very, very nicely

00:35:45.400 --> 00:35:46.600
 as you can see from the photos

00:35:46.600 --> 00:35:48.600
 and the video that you guys just watched.

00:35:48.600 --> 00:35:50.960
 We are always very respectful

00:35:50.960 --> 00:35:52.680
 to any of the patrons in the area.

00:35:52.680 --> 00:35:55.000
 We maintain a high level of professionalism

00:35:55.000 --> 00:35:58.000
 and overall they enjoy sharing the space with us.

00:35:58.000 --> 00:35:59.240
 It's also fun for them and interesting

00:35:59.240 --> 00:36:00.360
 to see the exciting vehicles

00:36:00.360 --> 00:36:02.320
 that we have at our shop all the time.

00:36:02.320 --> 00:36:05.320
 So I thought that was important to show

00:36:05.320 --> 00:36:06.160
 and it happened to be that,

00:36:06.160 --> 00:36:09.160
 and this is our corporate staff.

00:36:09.160 --> 00:36:12.360
 I don't know if that doesn't want to get their photo.

00:36:12.360 --> 00:36:13.720
 - They all look very nice.

00:36:13.720 --> 00:36:17.000
 - Anyway, so that's my presentation

00:36:17.000 --> 00:36:19.200
 and I'm happy to answer any questions you guys have

00:36:19.200 --> 00:36:20.040
 if you have any.

00:36:20.040 --> 00:36:24.200
 - Questions for the applicant?

00:36:24.200 --> 00:36:26.360
 - I do actually. - Go ahead, sure.

00:36:26.360 --> 00:36:28.160
 - So I was just, and there's no question

00:36:28.160 --> 00:36:30.080
 you have a very successful company

00:36:30.080 --> 00:36:31.040
 that you're representing.

00:36:31.040 --> 00:36:31.880
 It looks awesome.

00:36:31.880 --> 00:36:33.320
 The buildings look awesome.

00:36:33.320 --> 00:36:34.400
 - Thank you.

00:36:34.400 --> 00:36:36.520
 - But I wanted to know,

00:36:36.520 --> 00:36:37.560
 because it's my understanding

00:36:37.560 --> 00:36:38.800
 that we're making a decision

00:36:38.800 --> 00:36:41.040
 based on some very technical definitions

00:36:41.040 --> 00:36:44.400
 that don't necessarily account

00:36:44.400 --> 00:36:46.200
 for how successful a company is.

00:36:46.200 --> 00:36:47.360
 - Agreed.

00:36:47.360 --> 00:36:51.920
 - I'm wondering if you had to do the specific use permit,

00:36:51.920 --> 00:36:53.800
 what is the concern with that?

00:36:53.800 --> 00:37:00.000
 - In all honesty, it's not that it's a huge concern

00:37:00.000 --> 00:37:01.560
 rather than the fact that I just,

00:37:01.560 --> 00:37:05.800
 based on this building and where this is located currently,

00:37:05.800 --> 00:37:10.280
 what is around it and what you guys are going for

00:37:10.280 --> 00:37:12.200
 in this revitalization in this area,

00:37:12.200 --> 00:37:14.000
 I think that we fit in very well

00:37:14.000 --> 00:37:16.520
 without getting a special use permit.

00:37:16.520 --> 00:37:19.280
 There is obviously some concern

00:37:19.280 --> 00:37:22.680
 wrapped around the cost of an SUP

00:37:22.680 --> 00:37:24.200
 for this particular area.

00:37:24.200 --> 00:37:26.920
 The cost here for a special use permit

00:37:26.920 --> 00:37:30.880
 is more than nine times what it is anywhere else

00:37:30.880 --> 00:37:33.760
 in the country that I've gotten an SUP anywhere.

00:37:33.760 --> 00:37:36.720
 A typical SUP process cost me somewhere between six

00:37:36.720 --> 00:37:41.200
 and $1,200 and here it is over 8,000 in the city of Denver.

00:37:41.200 --> 00:37:46.600
 My franchisee did spend some time on the phone

00:37:46.600 --> 00:37:51.040
 with somebody from staff, and I don't know who that was,

00:37:51.040 --> 00:37:56.000
 and that person basically told my franchisee

00:37:56.000 --> 00:37:57.480
 that you can go ahead and apply for the SUP

00:37:57.480 --> 00:37:59.320
 but you're probably not gonna get it.

00:38:02.680 --> 00:38:05.960
 I am not a big gambling man,

00:38:05.960 --> 00:38:08.800
 but I will tell you that I don't really have a problem

00:38:08.800 --> 00:38:11.400
 gambling on six or $1,200 but when you're talking

00:38:11.400 --> 00:38:14.880
 about $8,500 on something that we feel,

00:38:14.880 --> 00:38:16.360
 based on the decision, should have been approved

00:38:16.360 --> 00:38:19.560
 from the get-go is a very big gamble

00:38:19.560 --> 00:38:23.280
 when you have people from that department

00:38:23.280 --> 00:38:25.080
 already telling you that you're not gonna get approved

00:38:25.080 --> 00:38:26.460
 if you do it.

00:38:26.460 --> 00:38:31.120
 Quite frankly, we've got a lot of time and money

00:38:31.120 --> 00:38:33.680
 already invested into this space based on information

00:38:33.680 --> 00:38:35.960
 that we were provided in the upfront

00:38:35.960 --> 00:38:37.960
 before we submitted our plans.

00:38:37.960 --> 00:38:42.960
 And to take a gamble on yet another $8,500,

00:38:42.960 --> 00:38:48.200
 quite frankly, is gonna take a very, very nice

00:38:48.200 --> 00:38:51.640
 pair of business owners who are trying

00:38:51.640 --> 00:38:55.040
 to do something for themselves, for their future,

00:38:55.040 --> 00:38:58.800
 and it's gonna be a very immense financial burden.

00:38:58.800 --> 00:39:01.720
 It's also gonna be a burden for Mr. Weathered over there

00:39:01.720 --> 00:39:04.440
 who owns this property and it's been vacant

00:39:04.440 --> 00:39:08.920
 for some time, and an SEP process takes a little while.

00:39:08.920 --> 00:39:13.040
 So there's a couple of issues wrapped around it.

00:39:13.040 --> 00:39:17.600
 Not that we couldn't apply for the SEP, it is possible.

00:39:17.600 --> 00:39:19.840
 It is possible to do, but it's not an area

00:39:19.840 --> 00:39:22.180
 that we really feel that we should have to.

00:39:22.180 --> 00:39:25.680
 That's it.

00:39:25.680 --> 00:39:28.120
 - No, you go ahead.

00:39:28.120 --> 00:39:30.760
 What services were you planning to provide there initially

00:39:30.760 --> 00:39:32.280
 before any of this came up?

00:39:32.280 --> 00:39:38.200
 - We always are told, when we discuss our use

00:39:38.200 --> 00:39:42.080
 with the city, the city usually gives us conditions

00:39:42.080 --> 00:39:43.960
 on what we can and can't do.

00:39:43.960 --> 00:39:46.200
 So we will do, the services that we typically do,

00:39:46.200 --> 00:39:48.600
 our core services is window tinting,

00:39:48.600 --> 00:39:53.040
 paint protection film, vinyl wraps, 12-volt accessories,

00:39:53.040 --> 00:39:56.160
 which is like, if your radio breaks in your car,

00:39:56.160 --> 00:39:58.720
 you come in, you have your radio taken out and replaced,

00:39:58.720 --> 00:40:00.080
 or your speakers taken out and replaced,

00:40:00.080 --> 00:40:01.440
 very quick in and out services.

00:40:01.440 --> 00:40:03.440
 They're usually plug and play.

00:40:03.440 --> 00:40:06.800
 There's not a bunch of immense wiring

00:40:06.800 --> 00:40:09.320
 and disassembling of vehicles going on

00:40:09.320 --> 00:40:10.360
 in our type of business.

00:40:10.360 --> 00:40:11.280
 That's not what we do.

00:40:11.280 --> 00:40:12.320
 That's not what we're here for.

00:40:12.320 --> 00:40:15.200
 There is custom shops out there that do that.

00:40:15.200 --> 00:40:19.720
 There is lots of one-off custom car stereos

00:40:19.720 --> 00:40:23.080
 that they build these massive stereo systems for customers

00:40:23.080 --> 00:40:25.880
 and they're wiring cars for weeks and months on end.

00:40:25.880 --> 00:40:27.600
 That's not the business that we're in.

00:40:27.600 --> 00:40:29.600
 We are in the, we are in what you would call

00:40:29.600 --> 00:40:31.880
 the quick replacement category.

00:40:31.880 --> 00:40:35.120
 Like I was saying, not much different from the Best Buy.

00:40:35.120 --> 00:40:38.960
 Okay, so window tinting, paint protection film,

00:40:38.960 --> 00:40:40.920
 vehicle wraps, car stereo,

00:40:40.920 --> 00:40:47.000
 any kind of, any kind of, you know, coating,

00:40:47.000 --> 00:40:50.120
 you know, film type coating, windshield protection.

00:40:50.120 --> 00:40:53.200
 You know, that's the best services that,

00:40:53.200 --> 00:40:54.280
 those are our core services.

00:40:54.280 --> 00:40:56.560
 That's what we do on a daily basis, you know?

00:40:56.560 --> 00:40:58.400
 And it's also, I think it's also important to, you know,

00:40:58.400 --> 00:41:03.400
 to note that just taking the Dallas market on its own,

00:41:03.400 --> 00:41:07.760
 we have, we have currently five,

00:41:07.760 --> 00:41:09.120
 this is going to be store number six.

00:41:09.120 --> 00:41:11.480
 We have another one opening two, it'll be seven locations.

00:41:11.480 --> 00:41:13.680
 And our stores do an average in this market

00:41:13.680 --> 00:41:17.120
 or do an average of about $1.45 million a year of revenue.

00:41:17.120 --> 00:41:19.920
 You know, and that's, and that generates,

00:41:19.920 --> 00:41:21.320
 it generates a lot of revenue for the, you know,

00:41:21.320 --> 00:41:23.760
 for the city as well, you know?

00:41:23.760 --> 00:41:27.200
 So I also think that's important to whatever extent.

00:41:27.200 --> 00:41:30.520
 - Were you planning on doing the polishing and the--

00:41:30.520 --> 00:41:31.360
 - Detail.

00:41:31.360 --> 00:41:33.880
 - The detail before this happened?

00:41:33.880 --> 00:41:36.520
 - If it's something that we were allowed to do, sure.

00:41:36.520 --> 00:41:38.280
 But we don't, but it's not,

00:41:38.280 --> 00:41:40.840
 it's not one of our core services.

00:41:40.840 --> 00:41:41.680
 - Okay.

00:41:41.680 --> 00:41:50.080
 - So my question was one, it could be his question.

00:41:50.080 --> 00:41:52.240
 So I'll go to my second one.

00:41:53.640 --> 00:41:56.040
 - According to your information that you presented,

00:41:56.040 --> 00:42:00.120
 you said that at least one or more overhead doors

00:42:00.120 --> 00:42:03.080
 and you had indicated it was going to be in the back

00:42:03.080 --> 00:42:04.840
 rather than a drive-through.

00:42:04.840 --> 00:42:05.680
 - Yes.

00:42:05.680 --> 00:42:08.320
 - Where is it coming into or out of?

00:42:08.320 --> 00:42:10.080
 - It's in the, at the entrance to the,

00:42:10.080 --> 00:42:11.880
 the entrance to the, what you would consider the shop,

00:42:11.880 --> 00:42:14.720
 the quote unquote shop area is in the back of the building.

00:42:14.720 --> 00:42:16.400
 So you would drive around the side of the building

00:42:16.400 --> 00:42:18.960
 to the back, it would enter the vehicle there.

00:42:18.960 --> 00:42:21.240
 The vehicle stays inside parked for an hour or two,

00:42:21.240 --> 00:42:22.640
 whatever it takes for us to do the service.

00:42:22.640 --> 00:42:24.360
 And then it's pulled back out and parked

00:42:24.360 --> 00:42:25.800
 when the customer comes to pick it up.

00:42:25.800 --> 00:42:26.640
 - Okay.

00:42:26.640 --> 00:42:29.880
 I drive south Elm every day.

00:42:29.880 --> 00:42:32.560
 - It's the, it's the old twisted body studio.

00:42:32.560 --> 00:42:33.400
 - Yeah.

00:42:33.400 --> 00:42:35.320
 Now I know exactly which building it is.

00:42:35.320 --> 00:42:36.680
 - Me too.

00:42:36.680 --> 00:42:40.520
 - You drive in and then you try and drive out.

00:42:40.520 --> 00:42:41.600
 - Yes.

00:42:41.600 --> 00:42:42.760
 As we do- - In the same way?

00:42:42.760 --> 00:42:44.640
 - Yeah, as we do with all of our stores.

00:42:44.640 --> 00:42:47.000
 - And you don't go the wrong way on Elm?

00:42:47.000 --> 00:42:49.240
 - The wrong way on Elm?

00:42:49.240 --> 00:42:50.800
 - It's a one-way. - It's a one-way?

00:42:50.800 --> 00:42:52.520
 - It's a one-way, right.

00:42:52.520 --> 00:42:55.840
 And I say that because there is a body shop

00:42:55.840 --> 00:42:58.440
 that is on a one-way street and it's a body shop,

00:42:58.440 --> 00:43:00.560
 but I'm not saying the truth is,

00:43:00.560 --> 00:43:04.120
 that pulls out regularly the wrong way

00:43:04.120 --> 00:43:06.840
 because it's easier to get to their customers.

00:43:06.840 --> 00:43:09.760
 So I'm looking at how you do that.

00:43:09.760 --> 00:43:12.560
 - Yeah, I'm not sure if I'm following that.

00:43:12.560 --> 00:43:14.480
 - Well, it's a, I'm sorry.

00:43:14.480 --> 00:43:15.320
 - Go ahead.

00:43:15.320 --> 00:43:16.280
 You know exactly what I'm talking about.

00:43:16.280 --> 00:43:21.000
 - Well, it's a trend that happens right there.

00:43:22.480 --> 00:43:25.160
 And I want to say it's a little bit more north on the Elm

00:43:25.160 --> 00:43:30.160
 that it happens and they just pull out there all the time.

00:43:30.160 --> 00:43:33.920
 There's been several accidents right there, actually,

00:43:33.920 --> 00:43:35.480
 just like cars being clipped.

00:43:35.480 --> 00:43:40.960
 - Yeah, so is the drive on the right-hand side

00:43:40.960 --> 00:43:41.800
 of that building?

00:43:41.800 --> 00:43:44.240
 - So the drive is on this side of the building.

00:43:44.240 --> 00:43:46.880
 Okay, you drive down that side of the building

00:43:46.880 --> 00:43:48.840
 and then there's a very large area in the back

00:43:48.840 --> 00:43:51.120
 that you would turn into and then you would enter

00:43:51.120 --> 00:43:52.880
 the back of the building back there.

00:43:52.880 --> 00:43:54.680
 You enter the building in there.

00:43:54.680 --> 00:43:56.960
 When the vehicle is done, it would back right back out

00:43:56.960 --> 00:43:58.880
 and it would be pulled out to here for the customer

00:43:58.880 --> 00:43:59.720
 to leave with the vehicle.

00:43:59.720 --> 00:44:00.560
 - And then to go--

00:44:00.560 --> 00:44:02.280
 - And then they would go, would do whatever the corrector,

00:44:02.280 --> 00:44:03.640
 I mean, I don't remember what the correct direction--

00:44:03.640 --> 00:44:05.800
 - Yes, it's that way.

00:44:05.800 --> 00:44:07.820
 So they would not be able to,

00:44:07.820 --> 00:44:13.880
 an employee or a customer pull around to the right

00:44:13.880 --> 00:44:15.600
 because there's no traffic coming.

00:44:15.600 --> 00:44:18.160
 So it's only, I'm only going in the parking lot.

00:44:18.160 --> 00:44:19.120
 - No, no.

00:44:19.120 --> 00:44:23.040
 - But first of all, customers do not ever pull their vehicle

00:44:23.040 --> 00:44:24.160
 into the shop themselves.

00:44:24.160 --> 00:44:26.320
 That is not the case, okay?

00:44:26.320 --> 00:44:29.520
 The customer comes in, they park in the designated

00:44:29.520 --> 00:44:31.560
 parking spaces in the front, okay?

00:44:31.560 --> 00:44:34.040
 When they're electing to get services done at the facility,

00:44:34.040 --> 00:44:35.360
 they would come in, they would hand us their,

00:44:35.360 --> 00:44:36.200
 they would fill out a work order,

00:44:36.200 --> 00:44:37.560
 they would hand us their keys.

00:44:37.560 --> 00:44:40.080
 We would take their vehicle and our employees would back out

00:44:40.080 --> 00:44:42.240
 which these parking spaces are angled, okay?

00:44:42.240 --> 00:44:44.780
 They would back out so there's not a way to really back out

00:44:44.780 --> 00:44:46.360
 this way and go the wrong way.

00:44:46.360 --> 00:44:48.160
 Not to mention there's no access to the building

00:44:48.160 --> 00:44:49.220
 that way anyway.

00:44:49.220 --> 00:44:52.100
 So they would pull out from here and they would pull in

00:44:52.100 --> 00:44:54.300
 down the drive to the back of the building.

00:44:54.300 --> 00:44:56.320
 And that would be our employees that would be pulling

00:44:56.320 --> 00:44:58.320
 a customer's vehicle in, not a customer.

00:44:58.320 --> 00:45:01.480
 A customer would never, in any scenario or circumstance,

00:45:01.480 --> 00:45:04.560
 be pulling their own vehicle into our building.

00:45:04.560 --> 00:45:08.360
 - So then the vehicle being worked on,

00:45:08.360 --> 00:45:11.800
 getting whatever it is, goes all the way to the back,

00:45:11.800 --> 00:45:15.400
 it gets finished, your employees or the employee

00:45:15.400 --> 00:45:18.560
 of the franchising would pull it up to the front

00:45:18.560 --> 00:45:21.920
 and then that customer would get in the car and leave.

00:45:21.920 --> 00:45:22.760
 - That's correct.

00:45:22.760 --> 00:45:24.600
 - At that point they've paid, they've done everything,

00:45:24.600 --> 00:45:25.440
 they're waiting there.

00:45:25.440 --> 00:45:26.280
 - That's correct.

00:45:26.280 --> 00:45:30.860
 - No cars that have been worked on are ever pulled

00:45:30.860 --> 00:45:32.280
 to the front and left?

00:45:32.280 --> 00:45:35.640
 - No, not in this scenario.

00:45:35.640 --> 00:45:37.120
 There's limited parking in the front.

00:45:37.120 --> 00:45:39.000
 So the limited parking in the front would be

00:45:39.000 --> 00:45:42.360
 for the incoming consumers and there would be,

00:45:42.360 --> 00:45:44.140
 the cars would be, when they're finished,

00:45:44.140 --> 00:45:46.280
 they either remain inside 'til they're picked up

00:45:46.280 --> 00:45:48.460
 or they will be in the back of the building

00:45:48.460 --> 00:45:50.360
 and then they'll be pulled to the front.

00:45:50.360 --> 00:45:52.200
 From this drive, they will be pulled to the front

00:45:52.200 --> 00:45:54.280
 where the customer can meet, after they've paid their bill,

00:45:54.280 --> 00:45:56.320
 they can meet the employee and take their keys

00:45:56.320 --> 00:45:58.840
 and then they can proceed out into the street.

00:45:58.840 --> 00:46:01.480
 - How many cars can, would, after you redesign it,

00:46:01.480 --> 00:46:04.740
 can fit in the building and how many can sit outside

00:46:04.740 --> 00:46:09.740
 the building in the back, like what's the area back there?

00:46:09.740 --> 00:46:12.460
 - You would be able to fit roughly about four,

00:46:12.460 --> 00:46:15.360
 probably about four cars in the back as far as holding

00:46:15.360 --> 00:46:17.560
 in the back behind the building.

00:46:17.560 --> 00:46:22.080
 But the proposed interior shop space is roughly,

00:46:22.080 --> 00:46:24.880
 I believe, about 35 or 3800 square feet

00:46:24.880 --> 00:46:27.840
 after the renovation is done, something to that effect.

00:46:27.840 --> 00:46:30.760
 We work on, remember we have, if you remember from,

00:46:30.760 --> 00:46:31.820
 you know, from in this presentation,

00:46:31.820 --> 00:46:33.320
 we have roughly four employees.

00:46:33.320 --> 00:46:36.320
 So we might be working on two or three cars at a time.

00:46:36.320 --> 00:46:38.400
 So there's more than enough, there's enough space

00:46:38.400 --> 00:46:40.060
 inside the building for probably anywhere

00:46:40.060 --> 00:46:41.720
 between eight and 10 cars.

00:46:41.720 --> 00:46:44.000
 So as we're working on three, you'll have three or four

00:46:44.000 --> 00:46:46.760
 that'll be sitting in there waiting to be picked up

00:46:46.760 --> 00:46:49.760
 and then we'll pull them out when the customer picks them up.

00:46:49.760 --> 00:46:55.560
 - Is there any odor to your business?

00:46:55.560 --> 00:46:59.380
 - No, no, we use no odorous chemicals.

00:46:59.380 --> 00:47:01.320
 We don't use chemicals at all.

00:47:01.320 --> 00:47:03.640
 You know, window film and paint protection film

00:47:03.640 --> 00:47:05.040
 is applied to soap and water.

00:47:05.040 --> 00:47:08.560
 So it's in a spray bottle of soap and water

00:47:08.560 --> 00:47:11.440
 that gets sprayed on, the film gets put on

00:47:11.440 --> 00:47:12.400
 and sweeps you down.

00:47:12.400 --> 00:47:14.920
 - And I heard you say that detailing isn't a major part.

00:47:14.920 --> 00:47:16.160
 Is that your bread and butter?

00:47:16.160 --> 00:47:17.820
 - It's not even close, no.

00:47:17.820 --> 00:47:21.160
 - So is that something, city staff,

00:47:21.160 --> 00:47:26.160
 that if we, can we put conditions on our approval?

00:47:26.160 --> 00:47:27.800
 I know we could on P and Z.

00:47:27.800 --> 00:47:30.800
 Is this like an all or nothing thing with CVA?

00:47:30.800 --> 00:47:33.000
 - So what you're being asked to assess

00:47:33.000 --> 00:47:36.160
 is whether the use being described is more like

00:47:36.160 --> 00:47:39.840
 general retail or something else or auto repair.

00:47:40.680 --> 00:47:44.320
 If you decide this use is more like auto repair,

00:47:44.320 --> 00:47:48.800
 then that would shunt it into a SUP process.

00:47:48.800 --> 00:47:51.120
 So this really isn't the right form

00:47:51.120 --> 00:47:54.040
 to place conditions on the use,

00:47:54.040 --> 00:47:56.880
 but if you're, in your decision,

00:47:56.880 --> 00:47:59.880
 you wanna make a recommendation to planning and zoning,

00:47:59.880 --> 00:48:01.880
 that could carry forward, but it wouldn't,

00:48:01.880 --> 00:48:04.280
 how would you need to do more research

00:48:04.280 --> 00:48:06.400
 to confirm whether it was like binding?

00:48:07.540 --> 00:48:10.800
 - So we, so to, if I understand you correctly,

00:48:10.800 --> 00:48:15.800
 we are, we are, our task today is to rule

00:48:15.800 --> 00:48:20.560
 on the administrative ruling,

00:48:20.560 --> 00:48:22.520
 whether that was correct or not.

00:48:22.520 --> 00:48:25.020
 - Yes, we're not necessarily here to address

00:48:25.020 --> 00:48:25.860
 whether or not--

00:48:25.860 --> 00:48:29.160
 - We couldn't put conditions on the approval of,

00:48:29.160 --> 00:48:31.240
 we could say it's retail,

00:48:31.240 --> 00:48:33.400
 and then they could do retail things,

00:48:33.400 --> 00:48:36.040
 or we could say it's light automotive.

00:48:37.360 --> 00:48:40.600
 - Are there any other automotive categories in this one?

00:48:40.600 --> 00:48:41.440
 - Sorry.

00:48:41.440 --> 00:48:42.280
 - Automotive, minor automotive.

00:48:42.280 --> 00:48:43.100
 - That's the issue.

00:48:43.100 --> 00:48:43.940
 - That's the problem.

00:48:43.940 --> 00:48:46.600
 - Automotive, minor, and automotive, major, I guess.

00:48:46.600 --> 00:48:47.440
 - Can I clear that?

00:48:47.440 --> 00:48:48.280
 - I'm sorry.

00:48:48.280 --> 00:48:49.100
 - Yep.

00:48:49.100 --> 00:48:49.940
 - I was gonna say, to address your question,

00:48:49.940 --> 00:48:52.440
 so we have the automotive repair minor,

00:48:52.440 --> 00:48:54.720
 and then we have the automotive repair major.

00:48:54.720 --> 00:48:56.800
 So items that are not classified,

00:48:56.800 --> 00:48:59.440
 and my apologies, Tina Bergen's planning director.

00:48:59.440 --> 00:49:02.640
 So items that, you know, we have the definition

00:49:02.640 --> 00:49:04.040
 that we included in your packet.

00:49:04.040 --> 00:49:07.240
 So we looked at the examples that are defined,

00:49:07.240 --> 00:49:10.120
 related to the use, to help provide the parameters

00:49:10.120 --> 00:49:11.960
 for classifying uses.

00:49:11.960 --> 00:49:13.560
 One of the things that's noted in there

00:49:13.560 --> 00:49:16.960
 is that paint and body work is excluded.

00:49:16.960 --> 00:49:21.120
 So we typically have an automotive repair major category,

00:49:21.120 --> 00:49:24.080
 which then would allow for the more intensive operations,

00:49:24.080 --> 00:49:24.920
 not going to compromise.

00:49:24.920 --> 00:49:26.840
 Do we have a separate paint and body classification

00:49:26.840 --> 00:49:27.680
 in these?

00:49:27.680 --> 00:49:29.420
 - No, that falls under automotive repair major.

00:49:29.420 --> 00:49:30.880
 - Okay, so it falls under the major.

00:49:30.880 --> 00:49:33.640
 So we have the minor and the major,

00:49:33.640 --> 00:49:35.520
 because we recognize that there are a variety

00:49:35.520 --> 00:49:37.800
 of different activities associated with automotive

00:49:37.800 --> 00:49:38.880
 related businesses.

00:49:38.880 --> 00:49:40.640
 Some are much more intensive operations,

00:49:40.640 --> 00:49:45.440
 like repairing a transmission, doing paint and body work,

00:49:45.440 --> 00:49:47.280
 which typically has an odor associated with,

00:49:47.280 --> 00:49:49.800
 because of the paint booth that's generally involved.

00:49:49.800 --> 00:49:52.000
 So those more intensive operations fall

00:49:52.000 --> 00:49:54.920
 into the major category, the lesser intensive operations

00:49:54.920 --> 00:49:56.800
 fall into the minor category.

00:49:56.800 --> 00:49:58.720
 And I know Julie, in part of her presentation,

00:49:58.720 --> 00:50:02.240
 had on her slide, there are some other auto-related

00:50:02.240 --> 00:50:05.840
 type uses, I think Auto-Wash was one.

00:50:05.840 --> 00:50:08.280
 I don't know if it was listed in the staff reddit.

00:50:08.280 --> 00:50:14.320
 We have Auto-Wash, we have Auto-Fuel Sales,

00:50:14.320 --> 00:50:16.520
 which is typically associated with,

00:50:16.520 --> 00:50:18.760
 like your gas station convenience stores, if you will.

00:50:18.760 --> 00:50:20.880
 And then we have the automotive repair shop.

00:50:20.880 --> 00:50:24.380
 So it's, while we have some uses identified,

00:50:24.380 --> 00:50:27.560
 we try to rely upon also definitions of categories,

00:50:27.560 --> 00:50:29.200
 because we recognize that it's difficult

00:50:29.200 --> 00:50:32.400
 to provide a complete exhaustive use of all

00:50:32.400 --> 00:50:34.560
 of the functions and activities that might occur

00:50:34.560 --> 00:50:36.960
 associated with an automotive related business.

00:50:36.960 --> 00:50:41.120
 - To your point, you made some very valid points,

00:50:41.120 --> 00:50:43.640
 and to your point, what you have listed

00:50:43.640 --> 00:50:47.480
 in automotive repair minor, all of those services,

00:50:47.480 --> 00:50:49.720
 every single one of those services are services

00:50:49.720 --> 00:50:53.320
 that are environmentally impactful, okay?

00:50:53.320 --> 00:50:57.360
 Oil changes, tire repairs, any kind of fluid changes,

00:50:57.360 --> 00:51:00.720
 you're correct where it comes to detailing and washing.

00:51:00.720 --> 00:51:02.520
 Most of these have an environmental impact

00:51:02.520 --> 00:51:04.960
 where they require oil water separators

00:51:04.960 --> 00:51:06.720
 and things like that in the ground,

00:51:06.720 --> 00:51:10.640
 and contamination tanks that need to be pumped out

00:51:10.640 --> 00:51:13.400
 or flushed out or cleaned from time to time,

00:51:13.400 --> 00:51:15.020
 because of the nature of those services,

00:51:15.020 --> 00:51:18.540
 which is kind of to my point, we don't require any of that.

00:51:18.540 --> 00:51:20.280
 We don't utilize any of that.

00:51:20.280 --> 00:51:23.240
 There's nothing in our services that would even come

00:51:23.240 --> 00:51:25.800
 close to requiring that, unless we were planning

00:51:25.800 --> 00:51:29.200
 on doing car washing within the space,

00:51:29.200 --> 00:51:32.240
 which I will tell you that out of the 100 locations

00:51:32.240 --> 00:51:35.720
 I have open, I'd be surprised if I have 20 that do that.

00:51:35.720 --> 00:51:37.640
 The majority do not.

00:51:37.640 --> 00:51:40.200
 Detailing is not a big part of our brand.

00:51:40.200 --> 00:51:43.180
 It's just not, it's not, you know, we're tin twirled.

00:51:43.180 --> 00:51:46.240
 You know, we're in the business

00:51:46.240 --> 00:51:48.780
 of automotive film protection.

00:51:48.780 --> 00:51:49.800
 That's the business that we're in.

00:51:49.800 --> 00:51:51.440
 And not only automotive, but we also do

00:51:51.440 --> 00:51:53.120
 residential commercial as well.

00:51:53.120 --> 00:51:57.760
 You know, so it's, that is more of our industry.

00:51:57.760 --> 00:52:01.160
 Detailing can be a part of the store.

00:52:01.160 --> 00:52:03.720
 But, you know, to your point, that's what, you know,

00:52:03.720 --> 00:52:05.000
 everything that you guys have listed

00:52:05.000 --> 00:52:07.480
 under automotive repair minor, it requires,

00:52:07.480 --> 00:52:09.080
 it has all of that environmental impact

00:52:09.080 --> 00:52:10.440
 that our business has not.

00:52:10.440 --> 00:52:13.580
 - So can I ask a follow-up to that?

00:52:13.580 --> 00:52:14.680
 - Sure. - The environmental impact.

00:52:14.680 --> 00:52:19.120
 So when you're putting film on, is there waste associated?

00:52:19.120 --> 00:52:22.280
 Is there something that you're peeling and growing away, or?

00:52:22.280 --> 00:52:25.520
 - It's just a liner that goes in the garbage.

00:52:25.520 --> 00:52:27.160
 It's just, it's regular garbage.

00:52:27.160 --> 00:52:28.000
 It's not-- - So there's some

00:52:28.000 --> 00:52:30.040
 environmental impact, maybe not similar to--

00:52:30.040 --> 00:52:32.680
 - I mean, not any different than unloading a box

00:52:32.680 --> 00:52:34.400
 and putting packaging peanuts in the garbage.

00:52:34.400 --> 00:52:35.820
 It's the same thing.

00:52:35.820 --> 00:52:36.960
 You know, it's not, I would say,

00:52:36.960 --> 00:52:40.160
 as far as our environmental impact, I'd say absolutely not.

00:52:40.160 --> 00:52:42.000
 There's nothing environmentally impactful

00:52:42.000 --> 00:52:44.120
 with anything that we do.

00:52:44.120 --> 00:52:47.320
 - Yeah, I'm trying to, 'cause I got from the beginning,

00:52:47.320 --> 00:52:49.920
 our job is not really to assess whether you have

00:52:49.920 --> 00:52:51.280
 a great business or a great layout,

00:52:51.280 --> 00:52:53.160
 but really this definition.

00:52:53.160 --> 00:52:56.240
 And I know you said that for the seven services

00:52:56.240 --> 00:53:00.040
 that they list under Automotive Repair Shop Minor,

00:53:00.040 --> 00:53:02.520
 that you don't perform most any of those services,

00:53:02.520 --> 00:53:06.000
 but it says such as, so they're just examples.

00:53:06.000 --> 00:53:08.580
 So I'm just wondering, like, where would you put,

00:53:08.580 --> 00:53:11.600
 where would you put tinting?

00:53:11.600 --> 00:53:16.800
 I guess if you can explain to me why window tint and repair

00:53:16.800 --> 00:53:21.800
 and vehicle wraps are not similar to detailing and polishing.

00:53:21.800 --> 00:53:24.240
 'Cause it's not, that wasn't an exhaustive list.

00:53:24.240 --> 00:53:25.360
 They were just examples.

00:53:25.360 --> 00:53:29.480
 So what I really need to make my decision

00:53:29.480 --> 00:53:32.560
 is why window tinting, for example,

00:53:32.560 --> 00:53:34.680
 is not like any of these other services.

00:53:34.680 --> 00:53:36.100
 Can you help me with that?

00:53:36.100 --> 00:53:39.280
 - Be a hard question to answer,

00:53:39.280 --> 00:53:42.800
 but I can, I'll kind of give you the best analogy

00:53:42.800 --> 00:53:44.560
 I possibly can, right? - Sure, sure.

00:53:47.800 --> 00:53:52.800
 - You could walk into a retail store

00:53:52.800 --> 00:53:56.760
 that does repairs of iPhones, right?

00:53:56.760 --> 00:53:58.920
 If you crack your screen or break your screen,

00:53:58.920 --> 00:54:02.800
 which is glass, okay, you can have that glass replaced

00:54:02.800 --> 00:54:05.920
 and you can have them put, they will utilize

00:54:05.920 --> 00:54:08.120
 a clear piece of film that they would use

00:54:08.120 --> 00:54:09.720
 to put on top of an iPhone screen.

00:54:09.720 --> 00:54:11.160
 It really is no different.

00:54:11.160 --> 00:54:13.560
 It's a very similar piece of glass.

00:54:13.560 --> 00:54:14.840
 It's the same application.

00:54:14.840 --> 00:54:17.400
 It uses the same product to do.

00:54:17.400 --> 00:54:18.240
 There's no difference.

00:54:18.240 --> 00:54:20.160
 The difference is that we're doing it on a car window

00:54:20.160 --> 00:54:22.320
 and they're doing it on an iPhone screen,

00:54:22.320 --> 00:54:26.040
 or an iPad, or fixing or replacing your computer monitor.

00:54:26.040 --> 00:54:27.360
 It's not a lot different.

00:54:27.360 --> 00:54:31.240
 That's the best analogy I can give you.

00:54:31.240 --> 00:54:35.400
 - So what classification are you wanting?

00:54:35.400 --> 00:54:37.760
 'Cause I'm kind of confused

00:54:37.760 --> 00:54:40.340
 because you are dealing with automobiles.

00:54:40.340 --> 00:54:41.180
 - I am.

00:54:42.160 --> 00:54:45.360
 But, again, what I'm here for today

00:54:45.360 --> 00:54:47.880
 is to appeal the administrative decision

00:54:47.880 --> 00:54:50.960
 that classified us as automotive repair minor.

00:54:50.960 --> 00:54:52.400
 - Right, and that's what I was gonna say.

00:54:52.400 --> 00:54:54.320
 We can't, pardon the interruption,

00:54:54.320 --> 00:54:56.560
 we're not here to determine what classification

00:54:56.560 --> 00:54:58.120
 he falls in necessarily.

00:54:58.120 --> 00:55:01.320
 We're here to determine the administrative decision,

00:55:01.320 --> 00:55:03.400
 which was that he does fall under an automotive,

00:55:03.400 --> 00:55:05.440
 and what I'm hearing you say is we really fall

00:55:05.440 --> 00:55:08.200
 more under retail because of the nature of your business.

00:55:08.200 --> 00:55:10.320
 - Okay, yeah, that's what I was gonna say.

00:55:10.320 --> 00:55:15.040
 And again, I don't do city code stuff,

00:55:15.040 --> 00:55:16.480
 so I don't know retail or work,

00:55:16.480 --> 00:55:18.160
 you have other classifications.

00:55:18.160 --> 00:55:21.560
 But again, my concern is that it is being labeled

00:55:21.560 --> 00:55:23.760
 as automotive repair minor when we don't do

00:55:23.760 --> 00:55:27.560
 any automotive repair that would really put us there.

00:55:27.560 --> 00:55:30.680
 It's really, we're in that category for lack of the fact

00:55:30.680 --> 00:55:32.580
 that another category doesn't exist.

00:55:32.580 --> 00:55:34.480
 - Well, what about, I'm sorry to cut you off.

00:55:34.480 --> 00:55:37.640
 Is there another retail category that exists?

00:55:37.640 --> 00:55:41.120
 - Again, that's not our determination tonight, right?

00:55:41.120 --> 00:55:44.040
 Like if we were on P&Z, we'd have all this room

00:55:44.040 --> 00:55:47.480
 to work with, but we're very laser-focused

00:55:47.480 --> 00:55:51.160
 on was the administrative ruling correct or not.

00:55:51.160 --> 00:55:52.400
 So, go ahead.

00:55:52.400 --> 00:55:55.320
 - So, do you know the percentage rate of,

00:55:55.320 --> 00:55:58.440
 let's say somebody comes in and they get a temp job done,

00:55:58.440 --> 00:56:00.520
 or they get, 'cause I also saw that you do

00:56:00.520 --> 00:56:02.920
 the audio-video assistance.

00:56:02.920 --> 00:56:04.120
 - Sure.

00:56:04.120 --> 00:56:06.720
 - If they were to fail, customer drives away

00:56:06.720 --> 00:56:10.400
 a couple of days later, maybe something's not quite right,

00:56:10.400 --> 00:56:12.940
 what is the process they would bring it back to you?

00:56:12.940 --> 00:56:13.780
 - Yes.

00:56:13.780 --> 00:56:14.600
 - Right, for repair?

00:56:14.600 --> 00:56:16.960
 - Yeah, just like any other warranty.

00:56:16.960 --> 00:56:19.240
 You know, we have a warranty on anything we do

00:56:19.240 --> 00:56:22.000
 just as if you went to, I mean, you could,

00:56:22.000 --> 00:56:23.440
 again, I hate to bring up Best Buy again,

00:56:23.440 --> 00:56:25.240
 but if you walked into Best Buy, you bought a, you know,

00:56:25.240 --> 00:56:27.480
 you bought a NHB computer and you had a problem with it,

00:56:27.480 --> 00:56:29.780
 you can go back to that Best Buy to have it repaired,

00:56:29.780 --> 00:56:31.760
 or you can go to any other at Best Buy.

00:56:31.760 --> 00:56:32.600
 It'd be the same thing with us.

00:56:32.600 --> 00:56:34.440
 You can go to our store, this particular store,

00:56:34.440 --> 00:56:36.640
 or any other table at the store in the country

00:56:36.640 --> 00:56:38.240
 to get that warranty repaired.

00:56:38.240 --> 00:56:40.320
 But I will tell you that our return rate

00:56:40.320 --> 00:56:42.840
 is less than 5% nationwide.

00:56:42.840 --> 00:56:44.120
 - Okay, thank you.

00:56:44.120 --> 00:56:48.520
 What is the expected area or radius of your customer base?

00:56:48.520 --> 00:56:50.320
 - Our customers, typically we find that our customers

00:56:50.320 --> 00:56:51.960
 come from a 21-minute drive time,

00:56:51.960 --> 00:56:54.320
 and that's based on Buxton demographic data.

00:56:54.320 --> 00:56:55.680
 - Right, is that specific to Texas

00:56:55.680 --> 00:56:56.520
 or that's across the nation?

00:56:56.520 --> 00:56:58.760
 - That's across the country, that's across the country.

00:56:58.760 --> 00:57:01.560
 I believe, I could get you the state-specific information,

00:57:01.560 --> 00:57:03.560
 I don't have that on me, but I,

00:57:03.560 --> 00:57:08.080
 people, usually in Texas and some other areas that we have,

00:57:08.080 --> 00:57:10.320
 like in New York, people do drive,

00:57:10.320 --> 00:57:12.040
 tend to drive a little bit longer than 21 minutes.

00:57:12.040 --> 00:57:16.360
 It's actually a short drive time for some of these areas.

00:57:16.360 --> 00:57:17.640
 In South Florida, where I live,

00:57:17.640 --> 00:57:19.520
 I mean, you wouldn't drive more than 10 minutes,

00:57:19.520 --> 00:57:24.220
 because it would be, the traffic would drive you insane.

00:57:24.220 --> 00:57:28.160
 - Are there other questions?

00:57:28.160 --> 00:57:29.120
 - Can I ask you a question?

00:57:29.120 --> 00:57:31.340
 - Wait, you'll get an opportunity.

00:57:31.340 --> 00:57:33.760
 - We're gonna have public comment next.

00:57:33.760 --> 00:57:38.040
 - I'm sorry, did you have a question or clarification?

00:57:38.040 --> 00:57:39.760
 - I was just gonna offer a clarification

00:57:39.760 --> 00:57:42.200
 to the question about other uses being considered.

00:57:42.200 --> 00:57:45.640
 So understand that when we receive an application

00:57:45.640 --> 00:57:47.440
 for someone that's interested in,

00:57:47.440 --> 00:57:48.800
 whether it's developing a property

00:57:48.800 --> 00:57:50.880
 or occupying an existing space,

00:57:50.880 --> 00:57:53.920
 we look at the existing zoning to see what the business is

00:57:53.920 --> 00:57:55.600
 and how to classify that use.

00:57:55.600 --> 00:57:57.560
 So we go through the question about,

00:57:57.560 --> 00:57:59.920
 are there other use classifications

00:57:59.920 --> 00:58:02.680
 to be considered general retail versus the automotive minor?

00:58:02.680 --> 00:58:04.640
 That's part of the administrative work that we do,

00:58:04.640 --> 00:58:06.000
 is to make an interpretation

00:58:06.000 --> 00:58:09.140
 based upon the best possible definition

00:58:09.140 --> 00:58:12.400
 and use classification that's within the zoning ordinance.

00:58:12.400 --> 00:58:14.880
 You may find sometimes that we have a use

00:58:14.880 --> 00:58:18.200
 that fits in one category because it's very general abroad,

00:58:18.200 --> 00:58:20.880
 but because we have a category that's much more specific

00:58:20.880 --> 00:58:23.120
 or actually sites that particular business,

00:58:23.120 --> 00:58:25.580
 then it gets placed in the most restrictive category,

00:58:25.580 --> 00:58:28.200
 because that's what's available in the zoning ordinance.

00:58:28.200 --> 00:58:30.680
 And then we look to see then what zoning districts

00:58:30.680 --> 00:58:32.000
 that use is allowed through.

00:58:32.000 --> 00:58:34.280
 But we go through an exhaustive process

00:58:34.280 --> 00:58:35.520
 to make sure that,

00:58:35.520 --> 00:58:36.560
 'cause we wanna make sure

00:58:36.560 --> 00:58:38.880
 that we're classifying the business properly,

00:58:38.880 --> 00:58:41.760
 because we realize that there's an impact

00:58:41.760 --> 00:58:42.880
 associated with the applicant,

00:58:42.880 --> 00:58:45.120
 whether or not we make a decision that's in favor of them,

00:58:45.120 --> 00:58:46.960
 one that triggers a specific use permit

00:58:46.960 --> 00:58:49.680
 in our discussion this evening,

00:58:49.680 --> 00:58:50.760
 or if it's allowed by right.

00:58:50.760 --> 00:58:51.600
 So we try to make sure

00:58:51.600 --> 00:58:53.240
 we make that correct use classification.

00:58:53.240 --> 00:58:55.040
 So that's part of our job as planners.

00:58:57.680 --> 00:58:59.400
 - Okay, did you have another follow-up question?

00:58:59.400 --> 00:59:00.520
 - No, that was it.

00:59:00.520 --> 00:59:03.080
 I wanted to know if there was a clarification there.

00:59:03.080 --> 00:59:03.920
 Thank you.

00:59:03.920 --> 00:59:08.080
 - Any other questions for the applicants?

00:59:08.080 --> 00:59:10.640
 Thank you.

00:59:10.640 --> 00:59:12.600
 - Thank you guys for taking the time to listen to me today.

00:59:12.600 --> 00:59:15.900
 I appreciate it, and I hope you're the best.

00:59:15.900 --> 00:59:16.920
 - Thank you, thank you, thank you.

00:59:16.920 --> 00:59:17.760
 - Thank you.

00:59:17.760 --> 00:59:18.700
 - Thank you.

00:59:18.700 --> 00:59:21.560
 - So this is a public hearing,

00:59:21.560 --> 00:59:23.920
 and I saw a bunch of people in.

00:59:23.920 --> 00:59:26.920
 I don't see any blue or white cards,

00:59:26.920 --> 00:59:28.560
 but I think that's probably okay.

00:59:28.560 --> 00:59:31.080
 - 'Cause they gave them to us.

00:59:31.080 --> 00:59:31.920
 - We did it?

00:59:31.920 --> 00:59:33.560
 - We didn't receive anything.

00:59:33.560 --> 00:59:34.640
 - Do they need to fill one out?

00:59:34.640 --> 00:59:36.680
 - No, if you just give your name and address.

00:59:36.680 --> 00:59:38.720
 - Great, okay, who would like to go first?

00:59:38.720 --> 00:59:42.000
 Go ahead.

00:59:42.000 --> 00:59:43.000
 And when you approach the podium,

00:59:43.000 --> 00:59:45.040
 if you could just introduce yourself

00:59:45.040 --> 00:59:47.760
 and your affiliation with all of us.

00:59:47.760 --> 00:59:49.980
 Do they need to state their address as well for the record?

00:59:49.980 --> 00:59:50.820
 Okay.

00:59:50.820 --> 00:59:55.120
 - John Weathers, I'm a partner in the property.

00:59:55.120 --> 00:59:57.620
 9501 David Ford Road RL.

00:59:57.620 --> 01:00:02.300
 So one, I think, big delineation between their use

01:00:02.300 --> 01:00:04.840
 in a general automotive is,

01:00:04.840 --> 01:00:07.320
 everything that they sell and do is elective.

01:00:07.320 --> 01:00:10.280
 It's not a requirement to keep a vehicle operational.

01:00:10.280 --> 01:00:12.600
 You've gotta change wheel, you've gotta change tires,

01:00:12.600 --> 01:00:16.440
 you've gotta do the stuff that's in that minor automotive.

01:00:16.440 --> 01:00:18.440
 You don't have to do the stuff that they're selling.

01:00:18.440 --> 01:00:19.760
 You don't have to have window tint,

01:00:19.760 --> 01:00:21.640
 you don't have to have stereos,

01:00:21.640 --> 01:00:22.840
 you don't have to have speakers.

01:00:22.840 --> 01:00:27.840
 So my interpretation is for the general retail.

01:00:27.840 --> 01:00:30.720
 Somebody asked about the bay door.

01:00:30.720 --> 01:00:32.240
 So the bay door's already there.

01:00:32.240 --> 01:00:35.720
 It's been there for 50 plus years.

01:00:35.720 --> 01:00:37.600
 There's no modifications to the bay door.

01:00:37.600 --> 01:00:39.240
 It's already got electric openers.

01:00:39.240 --> 01:00:40.080
 It's there.

01:00:40.080 --> 01:00:41.480
 It's gonna be there if they move there

01:00:41.480 --> 01:00:42.520
 or if somebody else moves there.

01:00:42.520 --> 01:00:44.680
 So that answers that one.

01:00:44.680 --> 01:00:50.120
 Compatibility with the surrounding properties.

01:00:50.120 --> 01:00:52.080
 If y'all are aware of what's around there,

01:00:52.080 --> 01:00:56.080
 you've got a lot of rundown auto sales place.

01:00:56.080 --> 01:00:57.360
 You've got a paint place.

01:00:57.360 --> 01:01:00.360
 You do have a nice apartment across the way.

01:01:00.360 --> 01:01:02.000
 You've got a rundown mini storage.

01:01:02.000 --> 01:01:05.040
 So I think this is gonna kinda set the high water mark

01:01:05.040 --> 01:01:07.400
 for the redevelopment of this area

01:01:07.400 --> 01:01:09.640
 as far as commercial real estate's concerned.

01:01:09.640 --> 01:01:13.600
 So I want y'all to keep that in mind.

01:01:13.600 --> 01:01:15.480
 You asked about the SUP process.

01:01:15.480 --> 01:01:18.480
 One reason that none of us wanna go through that

01:01:18.480 --> 01:01:22.200
 is essentially the time associated with it.

01:01:22.200 --> 01:01:26.160
 We've been told it's gonna be a six to eight month process,

01:01:26.160 --> 01:01:30.800
 which that is traditionally how long it takes.

01:01:30.800 --> 01:01:32.840
 Again, the $8,000.

01:01:32.840 --> 01:01:36.080
 And we've been told by city staff that,

01:01:36.080 --> 01:01:38.480
 again, if we apply for the SUP,

01:01:38.480 --> 01:01:40.240
 it's really just a way to run us off

01:01:40.240 --> 01:01:43.880
 to make us not wanna do it, essentially.

01:01:43.880 --> 01:01:48.880
 So I'm pretty frustrated with this whole process.

01:01:48.880 --> 01:01:50.880
 I mean, I own the building.

01:01:50.880 --> 01:01:53.880
 It's really kinda pigeon-holed me

01:01:53.880 --> 01:01:56.880
 into something that I can't do anything with.

01:01:56.880 --> 01:01:59.920
 I thought this was a no-brainer, home-run,

01:01:59.920 --> 01:02:00.880
 great tenant for us.

01:02:00.880 --> 01:02:02.880
 I think it'd be great for that area.

01:02:02.880 --> 01:02:05.760
 And then that's all I got.

01:02:05.760 --> 01:02:06.600
 Thank y'all for your time.

01:02:06.600 --> 01:02:08.080
 - Now, you raised your hand

01:02:08.080 --> 01:02:10.200
 'cause you said you had a question for the applicant.

01:02:10.200 --> 01:02:12.640
 - I was gonna ask if the services were required or not.

01:02:12.640 --> 01:02:14.000
 - Okay, all right, so.

01:02:14.000 --> 01:02:14.840
 We got that.

01:02:14.840 --> 01:02:15.680
 - I asked him.

01:02:15.680 --> 01:02:16.500
 - Yeah, yeah, yeah.

01:02:16.500 --> 01:02:17.340
 - Okay, thank you.

01:02:17.340 --> 01:02:18.180
 - Thank you.

01:02:18.180 --> 01:02:19.000
 - Thank you.

01:02:19.000 --> 01:02:19.840
 - Thanks.

01:02:19.840 --> 01:02:25.240
 - All right.

01:02:25.240 --> 01:02:26.080
 - Can I go up there?

01:02:26.080 --> 01:02:26.900
 - Yes, please do.

01:02:26.900 --> 01:02:27.740
 - All right.

01:02:27.740 --> 01:02:29.720
 - Waiting patiently, thank you so much.

01:02:29.720 --> 01:02:30.720
 You know the drill.

01:02:30.720 --> 01:02:34.760
 - Brent Pounders, my wife Michelle and I

01:02:34.760 --> 01:02:37.480
 were the franchise owners of this location.

01:02:37.480 --> 01:02:39.040
 - And your address for the record?

01:02:39.040 --> 01:02:42.480
 - It is 1310 Circle J Trail in Prosper, Texas.

01:02:43.480 --> 01:02:44.760
 - I'm sorry, it's Brent?

01:02:44.760 --> 01:02:45.600
 - Brent.

01:02:45.600 --> 01:02:50.400
 - Don't have anything fancy set up for you guys.

01:02:50.400 --> 01:02:53.240
 I just wanna come in and introduce myself.

01:02:53.240 --> 01:02:54.280
 We started looking.

01:02:54.280 --> 01:02:55.640
 We zoned in on Denton.

01:02:55.640 --> 01:02:57.920
 We wanted our business in Denton.

01:02:57.920 --> 01:03:01.600
 We saw that the clientele we wanted to attract

01:03:01.600 --> 01:03:02.660
 was already here.

01:03:02.660 --> 01:03:05.260
 Found this building.

01:03:05.260 --> 01:03:07.400
 Nothing was ever told that we'd need

01:03:07.400 --> 01:03:09.480
 a special use permit for this building.

01:03:09.480 --> 01:03:10.480
 If we would've known that,

01:03:10.480 --> 01:03:12.920
 we wouldn't have went to a different building.

01:03:12.920 --> 01:03:16.940
 We were told this happened in 2019.

01:03:16.940 --> 01:03:19.400
 So we didn't find out about this

01:03:19.400 --> 01:03:23.000
 until after we started going through the permit process.

01:03:23.000 --> 01:03:24.380
 If you look at the area,

01:03:24.380 --> 01:03:28.520
 I don't know, how many automotive stores

01:03:28.520 --> 01:03:30.120
 are there in the area right now?

01:03:30.120 --> 01:03:32.580
 Does anybody know?

01:03:32.580 --> 01:03:36.640
 I know you wanna see it up.

01:03:36.640 --> 01:03:37.480
 What's that?

01:03:37.480 --> 01:03:38.300
 - On South Film.

01:03:38.300 --> 01:03:40.200
 I'm sorry, I'm running into how many cars

01:03:40.200 --> 01:03:41.040
 are in the team.

01:03:41.040 --> 01:03:43.280
 - There's a few.

01:03:43.280 --> 01:03:47.720
 - Right, so when we went into a lease agreement,

01:03:47.720 --> 01:03:50.400
 we didn't think we'd have an issue

01:03:50.400 --> 01:03:52.760
 because we saw all the automotive already there.

01:03:52.760 --> 01:03:57.200
 But we're here where we're at.

01:03:57.200 --> 01:03:58.840
 Anybody have any questions for us?

01:03:58.840 --> 01:04:03.440
 - I don't.

01:04:03.440 --> 01:04:05.040
 - All right, thank you for your time.

01:04:05.040 --> 01:04:09.360
 - So this is a public hearing.

01:04:09.360 --> 01:04:11.320
 Is there anyone else who'd like to speak?

01:04:11.320 --> 01:04:15.560
 - I want to, but I'm not going to.

01:04:15.560 --> 01:04:16.400
 - Are you sure?

01:04:16.400 --> 01:04:18.000
 - I don't feel like it's gonna make a difference.

01:04:18.000 --> 01:04:19.500
 It was the Planning Committee.

01:04:19.500 --> 01:04:24.120
 - I did have a caveat, I'm sorry.

01:04:24.120 --> 01:04:24.960
 - Oh, go ahead.

01:04:24.960 --> 01:04:26.780
 - Yeah, come on up.

01:04:26.780 --> 01:04:28.320
 - When this was first determined

01:04:28.320 --> 01:04:30.920
 that this was a light automotive use,

01:04:30.920 --> 01:04:32.880
 I did call up the Planning Committee

01:04:32.880 --> 01:04:35.160
 and talked to them several times.

01:04:35.160 --> 01:04:38.060
 Our major concern is, one, the time.

01:04:38.060 --> 01:04:42.620
 Two, the funds required for the special use permit.

01:04:42.620 --> 01:04:45.020
 And three, we were told we were gonna be denied

01:04:45.020 --> 01:04:48.260
 if we didn't apply for the special use permit

01:04:48.260 --> 01:04:50.840
 on two different occasions that I was told that.

01:04:50.840 --> 01:04:52.720
 So, that's why we're here.

01:04:52.720 --> 01:04:53.880
 - You were told you would be denied

01:04:53.880 --> 01:04:55.240
 or you could be denied?

01:04:55.240 --> 01:05:00.240
 - Would be, highly, I think we wrote it down.

01:05:00.240 --> 01:05:03.280
 It was, one of the staffers said

01:05:03.280 --> 01:05:06.800
 that it was a high possibility that we would be denied

01:05:06.800 --> 01:05:10.140
 if we did apply for the special use permit.

01:05:10.140 --> 01:05:15.140
 So, that's not very, yeah.

01:05:15.140 --> 01:05:22.040
 You know, showing up today, we called,

01:05:22.040 --> 01:05:23.920
 we asked, what do we need to prepare?

01:05:23.920 --> 01:05:25.680
 What do we need to bring?

01:05:25.680 --> 01:05:28.960
 We're coming into like a, thank gosh Jeff showed up

01:05:28.960 --> 01:05:31.000
 because he's been here before,

01:05:31.000 --> 01:05:33.880
 but we were told nothing about this process.

01:05:33.880 --> 01:05:36.560
 I didn't, we didn't know we had to have a yellow card

01:05:36.560 --> 01:05:38.240
 or a red card or a green card.

01:05:38.240 --> 01:05:40.280
 We didn't know what we needed to do

01:05:40.280 --> 01:05:43.280
 to be able to speak for our business.

01:05:43.280 --> 01:05:45.720
 In this business, we've already got,

01:05:45.720 --> 01:05:48.800
 we're two parents raising kids.

01:05:48.800 --> 01:05:52.960
 We're not overly wealthy people here by no means.

01:05:52.960 --> 01:05:55.960
 I had to pull money out of 401k to start this business

01:05:55.960 --> 01:05:59.400
 and we've got 150,000 invested in this business already.

01:05:59.400 --> 01:06:03.080
 We've got over 30,000 invested in this location already.

01:06:03.080 --> 01:06:05.060
 But yet, when we're going through this process

01:06:05.060 --> 01:06:07.640
 of a city, we were never told anything.

01:06:07.640 --> 01:06:11.160
 So, it's just kind of disheartening on,

01:06:11.160 --> 01:06:13.560
 you know, what's the process we go from here?

01:06:13.560 --> 01:06:16.120
 You know, if we had to go through the tension peak,

01:06:16.120 --> 01:06:18.480
 is it gonna be nine months?

01:06:18.480 --> 01:06:21.920
 And how much more money am I gonna be, you know,

01:06:21.920 --> 01:06:26.260
 when it's competing with raising three little girls?

01:06:26.260 --> 01:06:28.100
 So, thanks again.

01:06:28.100 --> 01:06:29.100
 - Thank you.

01:06:33.200 --> 01:06:35.720
 - Again, is there anyone who'd like to, oh, go ahead.

01:06:35.720 --> 01:06:38.480
 - I was gonna say, since this keeps coming up,

01:06:38.480 --> 01:06:40.960
 it's not fully germane to this request,

01:06:40.960 --> 01:06:42.680
 but since it keeps being brought up,

01:06:42.680 --> 01:06:44.920
 I didn't know, Chair, if you wanted me to address

01:06:44.920 --> 01:06:49.200
 kind of the process and potentially why the applicant

01:06:49.200 --> 01:06:51.200
 has found them and the challenge that they have been

01:06:51.200 --> 01:06:54.400
 with respect to just the process and the claims

01:06:54.400 --> 01:06:58.040
 that the staff has not been helpful in this process.

01:06:58.040 --> 01:06:59.280
 That's all right with you.

01:06:59.280 --> 01:07:02.720
 So, when someone is interested in looking at a property,

01:07:02.720 --> 01:07:05.400
 we always strongly encourage them to contact the city

01:07:05.400 --> 01:07:07.440
 to find out if that use is allowed.

01:07:07.440 --> 01:07:10.600
 And unfortunately, sometimes what happens is that

01:07:10.600 --> 01:07:12.800
 business owners or prospective business owners

01:07:12.800 --> 01:07:15.080
 make decisions based upon existing land uses

01:07:15.080 --> 01:07:16.520
 that are within the area.

01:07:16.520 --> 01:07:18.520
 Many of the automotive businesses that are currently

01:07:18.520 --> 01:07:20.420
 in downtown are not conforming.

01:07:20.420 --> 01:07:23.280
 So, when folks are making decisions based upon

01:07:23.280 --> 01:07:25.320
 just kind of what they're seeing across the landscape

01:07:25.320 --> 01:07:27.120
 and the types of businesses that are there,

01:07:27.120 --> 01:07:30.160
 we always caution them to that because of the fact that

01:07:30.160 --> 01:07:32.440
 those uses may not be legally conforming uses.

01:07:32.440 --> 01:07:33.840
 And that's one of the challenges we have

01:07:33.840 --> 01:07:36.000
 just where this property is particularly located.

01:07:36.000 --> 01:07:40.800
 With my team, they try to be helpful to let applicants know,

01:07:40.800 --> 01:07:43.240
 especially if a use requires approval of a specific

01:07:43.240 --> 01:07:46.200
 use permit, as to whether or not the city staff

01:07:46.200 --> 01:07:48.100
 would be able to support that use or not.

01:07:48.100 --> 01:07:50.920
 So that they know when they choose,

01:07:50.920 --> 01:07:54.040
 whether they choose to file, whether or not that's something

01:07:54.040 --> 01:07:56.120
 that they believe the staff would be able to support

01:07:56.120 --> 01:07:58.480
 based upon policies that city council has adopted

01:07:58.480 --> 01:08:00.280
 that were required to enforce.

01:08:00.280 --> 01:08:03.560
 And so we try to be able to let applicants know upfront

01:08:03.560 --> 01:08:05.640
 whether or not we believe the request is consistent

01:08:05.640 --> 01:08:07.840
 with their comprehensive plan or it's not.

01:08:07.840 --> 01:08:10.000
 We realize that there's a business decision involved in it.

01:08:10.000 --> 01:08:12.080
 There's time and money associated with that.

01:08:12.080 --> 01:08:14.920
 And so the case of a specific use permit,

01:08:14.920 --> 01:08:17.080
 it does take anywhere from six to eight months,

01:08:17.080 --> 01:08:17.920
 sometimes nine months,

01:08:17.920 --> 01:08:20.480
 depending upon how responsive the applicant is.

01:08:20.480 --> 01:08:22.200
 There are a series of drawings that are required

01:08:22.200 --> 01:08:24.000
 to be submitted that are associated with it.

01:08:24.000 --> 01:08:26.720
 That's a completely different separate application process.

01:08:26.720 --> 01:08:29.160
 But there are documents that have to be prepared

01:08:29.160 --> 01:08:31.360
 that are submitted to us as part of our review.

01:08:31.360 --> 01:08:33.440
 At the end of the day, staff makes a recommendation

01:08:33.440 --> 01:08:34.680
 to the Planning and Zoning Commission

01:08:34.680 --> 01:08:38.000
 and ultimately city council to make that final decision.

01:08:38.000 --> 01:08:41.820
 They do look to us to find out what they believe

01:08:41.820 --> 01:08:44.320
 or what our perspective is on whether or not the request

01:08:44.320 --> 01:08:45.880
 would be able to be supported or not.

01:08:45.880 --> 01:08:47.960
 So we try to be able to provide that

01:08:47.960 --> 01:08:51.560
 as a customer service item so that someone knows

01:08:51.560 --> 01:08:53.600
 if they're facing more of an uphill challenge

01:08:53.600 --> 01:08:56.680
 versus something that may be a more simpler,

01:08:56.680 --> 01:08:58.360
 smoother process.

01:08:58.360 --> 01:09:00.000
 There is the time component associated

01:09:00.000 --> 01:09:01.480
 with the specific use permit

01:09:01.480 --> 01:09:02.960
 because there are more detailed drawings

01:09:02.960 --> 01:09:04.480
 that are having to be reviewed.

01:09:04.480 --> 01:09:06.720
 There is also an application fee associated with it.

01:09:06.720 --> 01:09:08.320
 I know there was concerns expressed

01:09:08.320 --> 01:09:10.240
 regarding our fees that are charged.

01:09:10.240 --> 01:09:11.600
 The fees that the city charges

01:09:11.600 --> 01:09:13.000
 are based upon a cost recovery.

01:09:13.000 --> 01:09:14.680
 So for the services of the staff

01:09:14.680 --> 01:09:16.680
 and time and effort that are involved.

01:09:16.680 --> 01:09:18.720
 There are also state law requirements that come into play

01:09:18.720 --> 01:09:20.840
 that we have to be able to enforce and apply.

01:09:20.840 --> 01:09:23.880
 So we try to do our jobs with a smile.

01:09:23.880 --> 01:09:26.480
 We try to be able to let folks know in a positive means

01:09:26.480 --> 01:09:29.560
 as to what the outcome may be.

01:09:29.560 --> 01:09:31.320
 Happy to visit with the applicant separately

01:09:31.320 --> 01:09:33.760
 if there was some concerns in how the message

01:09:33.760 --> 01:09:35.360
 might have been delivered 'cause I can take that

01:09:35.360 --> 01:09:37.280
 as an opportunity to be able to help train my staff

01:09:37.280 --> 01:09:38.200
 further on that.

01:09:38.200 --> 01:09:42.040
 But just so you know, it comes down to business decisions

01:09:42.040 --> 01:09:44.720
 and the applicant has chosen to pursue this process

01:09:44.720 --> 01:09:46.320
 with respect to our determination

01:09:46.320 --> 01:09:48.600
 on the appropriate classification of the use.

01:09:48.600 --> 01:09:50.600
 But just wanna make sure you understand

01:09:50.600 --> 01:09:53.000
 kind of the other side of the story associated with this

01:09:53.000 --> 01:09:55.000
 when applicants come forth and request

01:09:55.000 --> 01:09:57.880
 to be able to occupy a building, so thank you.

01:09:57.880 --> 01:09:58.720
 - Thank you.

01:09:58.720 --> 01:10:01.400
 - Sorry, can I say something in reference to that?

01:10:01.400 --> 01:10:03.120
 - Can I, yeah, I mean that's, yeah.

01:10:03.120 --> 01:10:03.940
 - Just take a second.

01:10:03.940 --> 01:10:06.280
 - We're getting close to being off posting, so.

01:10:06.280 --> 01:10:08.280
 - Yeah, so now.

01:10:08.280 --> 01:10:11.080
 - So let's keep it short and at your discretion.

01:10:11.080 --> 01:10:13.240
 - Just a second.

01:10:13.240 --> 01:10:14.160
 - You have one minute.

01:10:14.160 --> 01:10:16.000
 - All right. - Okay.

01:10:16.000 --> 01:10:20.520
 - So just, to your point, the architect firm Pistol,

01:10:20.520 --> 01:10:22.920
 they did have a, before they did,

01:10:22.920 --> 01:10:24.800
 any architectural plans submitted for any permits,

01:10:24.800 --> 01:10:28.640
 there was a pre-conference that was done

01:10:28.640 --> 01:10:34.440
 with that department and nothing was conveyed at that point

01:10:34.440 --> 01:10:36.240
 about the use not being approved,

01:10:36.240 --> 01:10:38.920
 otherwise we would not have gone through spending $15,000

01:10:38.920 --> 01:10:41.160
 to draw architectural plans for something

01:10:41.160 --> 01:10:43.560
 that was gonna need an SUV three months later.

01:10:43.560 --> 01:10:44.840
 And I just wanted to address that.

01:10:44.840 --> 01:10:49.000
 - So thank you, but I think we're off topic now.

01:10:49.000 --> 01:10:50.480
 - Gotcha, just wanted to address that

01:10:50.480 --> 01:10:52.240
 because again, it's a concern for me

01:10:52.240 --> 01:10:53.760
 because there's a lot of back and forth

01:10:53.760 --> 01:10:54.840
 where it comes to that issue. - I appreciate that.

01:10:54.840 --> 01:10:56.200
 - You know, we did try it. - And I would encourage you

01:10:56.200 --> 01:10:57.800
 to speak with staff afterwards.

01:10:57.800 --> 01:10:59.000
 - Gotcha, thank you. - Appreciate it.

01:10:59.000 --> 01:10:59.840
 - We'll have you visit afterwards.

01:10:59.840 --> 01:11:01.160
 - Yeah, thank you, thanks.

01:11:01.160 --> 01:11:04.040
 - So, is there anyone else in the audience

01:11:04.040 --> 01:11:05.680
 who hasn't had an opportunity to speak yet

01:11:05.680 --> 01:11:06.640
 who would like to speak?

01:11:06.640 --> 01:11:07.880
 This is a public hearing.

01:11:07.880 --> 01:11:16.960
 - Hearing none, I'm gonna close the public hearing.

01:11:16.960 --> 01:11:19.760
 We haven't made a decision yet.

01:11:19.760 --> 01:11:20.960
 That happens next.

01:11:20.960 --> 01:11:23.720
 I lost my place in line, they're calling me.

01:11:23.720 --> 01:11:25.680
 - It's a lot of paper. - It's a lot of paper.

01:11:25.680 --> 01:11:29.000
 And it wasn't very bold, so I don't know what I'm doing.

01:11:29.000 --> 01:11:31.320
 - Yeah, have your discretion.

01:11:31.320 --> 01:11:33.840
 You can give them a chance to do a rebuttal

01:11:33.840 --> 01:11:37.000
 if they want to address remarks that were in need.

01:11:37.000 --> 01:11:40.000
 But also, we've kind of been doing that as we go.

01:11:40.000 --> 01:11:41.280
 - Yeah, got it, yeah, yeah.

01:11:41.280 --> 01:11:42.600
 So, okay.

01:11:42.600 --> 01:11:44.040
 So I'm closing the public hearing.

01:11:44.040 --> 01:11:47.080
 The time is 6.46.

01:11:47.080 --> 01:11:50.520
 I really would like to find where I'm at

01:11:50.520 --> 01:11:53.480
 because it's not often that we have these sorts

01:11:53.480 --> 01:11:56.440
 of like two-part meetings and this is a lot on the line.

01:11:56.440 --> 01:11:58.720
 And we'll make sure we're doing this, right?

01:11:58.720 --> 01:12:01.560
 Thank you.

01:12:01.560 --> 01:12:04.400
 - What's the rules?

01:12:04.400 --> 01:12:07.240
 - Okay, so it looks like you are on,

01:12:07.240 --> 01:12:08.520
 you've closed the hearing.

01:12:08.520 --> 01:12:10.120
 So you're just doing the concluding items.

01:12:10.120 --> 01:12:10.960
 - Yeah. - And then we'll move on

01:12:10.960 --> 01:12:11.800
 to the next meeting. - And then we can move on

01:12:11.800 --> 01:12:13.600
 to the next meeting, okay.

01:12:13.600 --> 01:12:16.680
 Are there any concluding items before we close this meeting

01:12:16.680 --> 01:12:18.400
 and open the next one?

01:12:18.400 --> 01:12:21.800
 - Do we get a chance to think, like, before we--

01:12:21.800 --> 01:12:22.720
 - No, we're going.

01:12:22.720 --> 01:12:23.560
 - We go straight to the next one.

01:12:23.560 --> 01:12:24.960
 - We're going straight to the next one.

01:12:24.960 --> 01:12:27.800
 - Yeah, it's a thing, this Texas legislature did a thing

01:12:27.800 --> 01:12:29.760
 a couple years ago and we all know how Texas legislatures

01:12:29.760 --> 01:12:32.200
 like complicate stuff.

01:12:32.200 --> 01:12:34.080
 In the past, we'd have an opportunity

01:12:34.080 --> 01:12:36.920
 just to kinda keep going and have the conversation.

01:12:36.920 --> 01:12:39.240
 This requires a two-part meeting

01:12:39.240 --> 01:12:41.200
 and it has to be the same people.

01:12:41.200 --> 01:12:42.760
 And so good luck getting us all in the same room

01:12:42.760 --> 01:12:44.040
 at the same time together.

01:12:44.040 --> 01:12:45.960
 So, no, we're gonna think on our feet.

01:12:45.960 --> 01:12:50.960
 But we had a lot of time to talk, so, yeah.

01:12:51.600 --> 01:12:54.520
 - So, procedurally, at the next meeting,

01:12:54.520 --> 01:12:55.680
 you'll entertain a motion

01:12:55.680 --> 01:12:57.480
 and then there will be a discussion phase.

01:12:57.480 --> 01:13:00.160
 - Yes. - Okay, thank you.

01:13:00.160 --> 01:13:02.280
 - Okay, so I am gonna end this meeting.

01:13:02.280 --> 01:13:05.600
 The time is 6 47.

01:13:05.600 --> 01:13:08.440
 Take a breath.

