WEBVTT

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public utility board meeting to order. We have a work

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session to begin this

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morning, a few items, so we'll dive right into that. First

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item in work session is

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to receive a report, hold a discussion, and give staff

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direction regarding the

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Denton Energy Center air permit review, which is being

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conducted by Black and

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Veatch Corporation. Brian, you want to make the

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introductions? Good morning. Brian Langley,

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Deputy City Manager. We had several questions about the air

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permit that was

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filed for the Denton Energy Center and through the City

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Council and also through

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the community, and so we hired Black and Veatch to conduct

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a study to look at

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that and to bring back their findings back to both the PUB

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and the City

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Council. So today they'll make that presentation to you,

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and tomorrow the

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same presentation to the City Council. We have Diane Fisher

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that's here with

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Black and Veatch, and so I'm going to ask her to go through

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the presentation and

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answer any questions that you may have. Diane.

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Good morning. It's great to be here in front of the PUB

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today. Again, my name is

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Diane Fisher. I'm Associate Vice President with Black and

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Veatch and the

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Project Director for this project. I have with me Michael

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Fisher, no relation, also

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Mike Rinkle. Michael Fisher is our Project Manager. Mike R

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inkle is our

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Environmental Engineer, and then Paul Lee is our Air

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Quality Control Engineer. So I

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want to tell you a little bit first about Black and Veatch

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so that you have a

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sense of who we are and why we're doing this work. Black

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and Veatch is a

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engineering consulting firm. We've been in business for

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about a hundred years. We

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celebrate our 100th anniversary in 2015, and we do mostly

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infrastructure projects.

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We do work in the power industry similar to the Denton

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Energy Project. We also

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work in the water and wastewater industry. We do oil and

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gas projects and

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telecommunications projects. We also do those type of

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projects both for the

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private industry and then also for the United States

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government. And

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we serve in a variety of roles. Sometimes we build projects

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like Denton Energy

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Center ourselves, and then other times like this we serve

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as owner's engineer

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where we're looking out for the interests of the city. So

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we have about

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11,000 employees. We do about 7,000 different projects

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every year, and we

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work throughout the world on six continents. And so in this

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project like

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this, we are again looking at the needs of the sea and

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making sure that what's

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happening on this project makes sense for the city of Dent

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on. What I'm going to

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talk about today, or what we're going to talk about today

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again, is the project at

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hand. I want to tell you a little bit about the folks that

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are doing the work

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today and a little bit about me. My background, I've been

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at Black and Beach

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since 1992. I was 10 years old when I started, if you're

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doing that math. And

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most of my background is actually in air quality control,

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so I've done a lot of

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projects like this, although now I serve more in an

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oversight role. And so I

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graduated from Iowa State University with a degree in

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mechanical engineering.

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And so that's, it's been a fun time. I've enjoyed my time

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of Black and Beach.

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I'm first Michael Fisher, who's the project manager, as I

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said. He will be

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talking about the assignment that we did here for Black and

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Beach, and also giving

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you a summary of the conclusions that he came to, that the

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project team came to.

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Michael has 26 years of experience in the power industry.

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He's served in a

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variety of roles. He's been an engineering manager. He's

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been a project design

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mechanical engineer. He's done construction and startup in

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the industry.

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He's also served as an honors engineer, similar to this

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project. He has a

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mechanical engineering degree from the University of Tulsa,

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and so he will first

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start us out and kick it off. Then we'll turn it over to

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Mike Rinkle. Mike Rinkle

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has a bachelor's of science degree in chemical engineering

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and a master's

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degree in environmental engineer from the University of

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Nebraska, and he has 17

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years of experience all in permitting, and he'll be talking

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about the permitting

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process that was done on this project. And then finally

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Paul Lee will finish us

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off, and he will talk about the emissions issues and also

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the air quality control

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associated with the Denton Energy Center. And Paul Lee has

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a chemical engineering

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degree from the University of Colorado at Boulder and has

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been in the power

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industry for 13 years. So we have a very experienced team

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who's going to talk, and

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with that I'm going to turn it over to Mike Rinkle to kick

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us off on the details of the

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work. Thank You Diane. It's a pleasure to be here this

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morning discussing this

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with the PUB. So as Diane has indicated, I'm Michael Fisher

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. I'm the project

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manager for this for the Denton Energy Center work. First

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thing I'm going to go

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over here is the the overview of the assignment and the

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conclusions, and after

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I give that overview then I'll turn it over to my team, and

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my team will get a

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little bit further in depth with what they with what the

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conclusions were from

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from this work. We were contracted as Black & Veatch was

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contracted to do an

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independent review of this of this project, Denton Energy

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Center. The Denton

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Energy Center is 12 reciprocating and internal combustion

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engine engines,

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commonly called rice, within the with that's an industry

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term, and it's used

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for the Denton Energy Center is used for peaking purposes.

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Wartzilla is the engine manufacturer for the Denton Energy

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Center, and Burns and

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McDonald is the engineering constructor. The surrounding

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community has concerns

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with the permit application and the permit process, and

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therefore Denton

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Municipal Electric retained Black & Veatch to perform an

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independent

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analysis of the permit process and the application. DME has

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requested that we

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compare the DEC to the Red Gate facility. Red Gate facility

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being another rice

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unit that's down in South Texas.

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So our conclusions from this from our work was that the the

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DEC permit

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application was filed correctly, and the the DEC permit is

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valid and filed in

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accordance with the EPA and the TCEQ requirements. A little

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bit about the DEC

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permit was that it was permitted as a peaking unit in an

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ozone non-attainment

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area, and it will get into some of the definitions a little

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bit further, you

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know what non-attainment and a peaking unit is. Well I'll

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have some of my

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colleagues address that. It was permitted as a minor source

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using standard permit

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designation, and the units are limited to a number of

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limited to run hours to 3,200

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hours per year. That's out of a total of what would be

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considered 8760 would be

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the maximum run hours, but this this unit is permitted for

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a maximum of 3,200 run

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hours per year per unit. Our conclusions continued would be

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that Black and Beach

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has no concerns with the DEC project meeting the emissions

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limits in its

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permit. That the DEC has an enhanced admission control

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package and the

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emissions testing performed by a third-party agency using

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procedures

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approved by the EPA and TCEQ with witness by individuals

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from the TCEQ

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and Black and Beach. And finally it's it's an industry

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standard for the

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emissions performance to be backed by contractual guarantee

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from the engine

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manufacturer. With that I'll turn this over to Mike Rinkle

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who's our

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environmental engineer and our permitting specialist.

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Thanks Michael.

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Good morning everyone. Morning. My name is Mike Rinkle and

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as Michael said I'm the

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permitting specialist for this project on this team. Today

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I'm going to talk to you

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a little bit about the permitting process here in Texas. In

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Texas well

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actually the Clean Air Act is the program that regulates

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the emissions

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of pollutants into the atmosphere and EPA is the agency on

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the federal side

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that regulates or promulgates the Clean Air Act. Here

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within the state of Texas

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EPA has delegated that authority to the Texas Commission

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Commission of

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Environmental Quality or TCEQ. So TCEQ is the agency that

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has the authority to

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issue the permits under the Clean Air Act. Within the Texas

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Commission of

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Environmental Quality they've developed a hierarchy of how

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they want to maximize

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the use of their resources within their agency. Obviously

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there are a lot of

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industry here in the state of Texas and so to maximize the

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effective use of

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their resources they've developed this hierarchy of doing

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the permits within

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the state of Texas. And as you can see from this pyramid

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the top is the

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de minimis. That basically is the most easiest way of

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obtaining a permit in

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order to be able to construct your emission source. What

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that is is

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basically saying that there are very discernible emissions

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going to be

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polluted into the atmosphere and TCEQ has basically said

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they didn't want to

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waste the time of their resources to have to kind of go

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through and develop a

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permit for those types of sources. There are obviously

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restrictions that you have

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to meet in order to be the de minimis so you have to have

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very low

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emissions in order to be a de minimis source and so that's

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the de minimis

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source. The next category beyond that is again you're gonna

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have probably a little

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bit more emissions but you're still going to have less

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resources having to

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be spent from the TCEQ in order to get those types of

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sources and that's what

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they call the permit by rule. There are approximately

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around a hundred different

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types of facility types that the Texas Commission of

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Environment Quality has

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developed that if you meet certain emission limit

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requirements and you emit

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lower emissions you can go ahead and attain a construction

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permit via their

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mechanism of a permit by rule. The third mechanism to get a

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permit is what the

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Texas Commission of Equality calls is the standard permits.

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The standard permits

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are basically they've developed a lot of similar type of

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facilities within the

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state that have the similar type of emissions and as long

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as they're all are

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similar then they're gonna have the same type of permit

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requirements and so

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they've kind of categorized those into what they call the

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standard permits. The

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standard permits are basically types of facilities that can

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't meet the

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de minimis or the permit by rule emission limits or

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requirements but they

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do not require to go through the more exhaustive type of

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the NSR, new

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source review permits and so then the new source permits

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are the ones

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where it's going to be taking a lot of time and effort by

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the Texas Commission

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of Environment Quality staff to review the application and

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then develop the

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permit and then as Michael Fisher mentioned earlier the DEC

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and Energy

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Center did get their permit through the mechanism of the

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standard permit

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whereas the Red Gate facility went through the new source

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review permit

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mechanism. This slide is similar to the last slide in that

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but this kind of goes

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through a general overview of how the Clean Air Act process

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really works. So

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you have what we call the new source review under the Clean

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Air Act and

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within the new source review you have two different kind of

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categories that

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you're going to be going through your permitting process.

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The first

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differentiator is you look at where the facility is located

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at. Is it

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located in a non-attainment area or an attainment area?

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What that basically

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means is the EPA has developed on national ambient air

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quality standards

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for several criteria air pollutants and that means that

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they've developed

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national ambient standards or limits that are in the

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atmosphere that areas

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must be able to obtain. If your area is above those limits

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then you're

00:13:59.440 --> 00:14:01.779
classified as a non-attainment area and as Michael

00:14:01.779 --> 00:14:04.039
mentioned before the city of

00:14:04.039 --> 00:14:07.549
Denton is in a ozone non-attainment area so it'd be

00:14:07.549 --> 00:14:09.720
classified as a non-attainment

00:14:09.720 --> 00:14:13.159
area so you're following that non-attainment area pathway

00:14:13.159 --> 00:14:13.799
within the

00:14:13.799 --> 00:14:19.730
new source review permitting process. Within each of those

00:14:19.730 --> 00:14:21.000
two different

00:14:21.000 --> 00:14:24.070
categories either attainment or non-attainment you look at

00:14:24.070 --> 00:14:24.799
whether or not

00:14:24.799 --> 00:14:27.789
your facility or your project is going to be classified as

00:14:27.789 --> 00:14:28.759
either a major or

00:14:28.759 --> 00:14:33.190
minor contributor to that air pollution and then that just

00:14:33.190 --> 00:14:34.440
basically then

00:14:34.440 --> 00:14:38.519
develops whether or not you go through major permitting or

00:14:38.519 --> 00:14:40.279
minor permitting. As

00:14:40.279 --> 00:14:45.960
discussed DEC went through the standard permits so they

00:14:45.960 --> 00:14:47.480
were all classified as

00:14:47.480 --> 00:14:51.519
minor permit action under the Texas Commission of

00:14:51.519 --> 00:14:52.360
Environmental Quality

00:14:52.360 --> 00:14:57.200
whereas the Red Gate facility went through the major route

00:14:57.200 --> 00:14:58.399
and they went

00:14:58.399 --> 00:15:00.950
through what we call the prevention of significant deterior

00:15:00.950 --> 00:15:01.720
ation permitting

00:15:01.720 --> 00:15:07.129
process. So that was the permitting process for the Denton

00:15:07.129 --> 00:15:09.120
Energy Center so

00:15:09.120 --> 00:15:16.570
with that I'm going to turn it over to Paul Lee. Good

00:15:16.570 --> 00:15:21.320
morning so I think to

00:15:21.320 --> 00:15:23.460
start off as important to recap some of the things that

00:15:23.460 --> 00:15:24.320
Mike and Michael have

00:15:24.320 --> 00:15:28.320
referred to although the Denton Energy Center and Red Gate

00:15:28.320 --> 00:15:30.080
are utilizing similar

00:15:30.080 --> 00:15:34.230
engines the intent of the two facilities are very different

00:15:34.230 --> 00:15:35.080
and it's very important

00:15:35.080 --> 00:15:39.440
to note that Red Gate is a base load plant it runs all the

00:15:39.440 --> 00:15:41.659
time 8,760 hours

00:15:41.659 --> 00:15:44.659
is the number of hours in a year. The intent of Denton

00:15:44.659 --> 00:15:45.879
Energy Center though is

00:15:45.879 --> 00:15:49.679
a peaking facility it'll be running limited to 3,200 hours

00:15:49.679 --> 00:15:52.200
per year so when

00:15:52.200 --> 00:15:54.789
energy demand is high such as summer times when everyone's

00:15:54.789 --> 00:15:55.240
using their

00:15:55.240 --> 00:15:58.129
air conditioners that's when Denton Energy Center could be

00:15:58.129 --> 00:16:00.039
turned on. Therefore

00:16:00.039 --> 00:16:03.679
the DEC or Denton Energy Center could apply for a standard

00:16:03.679 --> 00:16:04.700
permit whereas Red

00:16:04.700 --> 00:16:08.139
Gate being a base load facility had to go through PSD

00:16:08.139 --> 00:16:10.360
review. Also in addition to

00:16:10.360 --> 00:16:14.289
being similar engines the control equipment both facilities

00:16:14.289 --> 00:16:15.799
are the same.

00:16:15.799 --> 00:16:19.500
Selective catalytic lid of reduction also commonly known as

00:16:19.500 --> 00:16:20.759
an SCR is used to

00:16:20.759 --> 00:16:24.350
reduce NOx emissions with the injection of a reagent

00:16:24.350 --> 00:16:26.759
ammonia in both cases and

00:16:26.759 --> 00:16:31.389
also both facilities will have an oxidation catalyst which

00:16:31.389 --> 00:16:32.179
I think I

00:16:32.179 --> 00:16:35.809
accidentally hit a button. Oxidation catalyst is used to

00:16:35.809 --> 00:16:37.600
reduce the CO and VOC

00:16:37.600 --> 00:16:42.309
emissions as well as any ammonia slip that could go past

00:16:42.309 --> 00:16:47.419
the SCR. However the

00:16:47.419 --> 00:16:51.820
emission rates are different at both facilities. As you can

00:16:51.820 --> 00:16:52.879
see from this

00:16:52.879 --> 00:16:56.049
table the things that are in bold are the higher emissions

00:16:56.049 --> 00:16:57.120
rates between the

00:16:57.120 --> 00:16:59.090
two facilities. Emission rates are provided by the

00:16:59.090 --> 00:17:00.399
equipment manufacturer

00:17:00.399 --> 00:17:05.259
in this case with Rosilla to help develop the air permit

00:17:05.259 --> 00:17:06.079
within the

00:17:06.079 --> 00:17:11.200
constraints of all the regulations TCAQ, Federal EPA and as

00:17:11.200 --> 00:17:12.160
you can see the CO

00:17:12.160 --> 00:17:16.390
emissions are slightly lower but the NOx are significantly

00:17:16.390 --> 00:17:17.720
lower as well as the

00:17:17.720 --> 00:17:22.809
SO2 and the VOCs. So the question is why? If we have two

00:17:22.809 --> 00:17:24.559
similar engines at both

00:17:24.559 --> 00:17:27.039
facilities and they're both utilizing the same emissions

00:17:27.039 --> 00:17:27.920
controls and how is

00:17:27.920 --> 00:17:33.859
one facility such lower in NOx CO and VOC emissions? Well

00:17:33.859 --> 00:17:34.920
similar to how cars

00:17:34.920 --> 00:17:38.079
are not all the same, not all SCRs and oxidation catalysts

00:17:38.079 --> 00:17:39.519
are made equal.

00:17:39.519 --> 00:17:42.759
Some parts of the country have very very stringent and

00:17:42.759 --> 00:17:44.400
tight regulations such as

00:17:44.400 --> 00:17:47.880
Southern California for example where pollution is very

00:17:47.880 --> 00:17:49.599
very high. For this

00:17:49.599 --> 00:17:53.650
purpose Rosilla has created an enhanced emissions package

00:17:53.650 --> 00:17:54.559
and the Denton Energy

00:17:54.559 --> 00:17:58.000
Center is equipped with this same type of package so

00:17:58.000 --> 00:17:59.599
therefore the SCR is just

00:17:59.599 --> 00:18:02.589
a higher performing SCR, the catalysts as well as the

00:18:02.589 --> 00:18:05.160
oxidation catalyst. It's also

00:18:05.160 --> 00:18:08.609
important to note that the emission guarantees are a make

00:18:08.609 --> 00:18:09.680
right guarantee.

00:18:09.680 --> 00:18:13.329
There is contractually no way that they can buy themselves

00:18:13.329 --> 00:18:14.119
out of these

00:18:14.119 --> 00:18:20.269
guarantees. They are responsible and liable to to use all

00:18:20.269 --> 00:18:21.359
the financial funds

00:18:21.359 --> 00:18:27.799
as well as the manpower to make these emission limits met.

00:18:27.799 --> 00:18:31.319
So now we have all

00:18:31.319 --> 00:18:34.220
that covered then how do you demonstrate that emission

00:18:34.220 --> 00:18:35.599
limits are met? So the

00:18:35.599 --> 00:18:38.279
Federal Environmental Protection Agency, the EPA, has

00:18:38.279 --> 00:18:39.559
developed a series of test

00:18:39.559 --> 00:18:43.369
methods that is used throughout the industry and those will

00:18:43.369 --> 00:18:44.880
be used once the

00:18:44.880 --> 00:18:48.640
plant is built and constructed and starting up to

00:18:48.640 --> 00:18:50.079
demonstrate what

00:18:50.079 --> 00:18:53.319
emissions are being produced. The engines will be at full

00:18:53.319 --> 00:18:55.200
load in order to

00:18:55.200 --> 00:18:58.759
challenge the engines at most maximum potential for

00:18:58.759 --> 00:19:01.200
emissions and then we will

00:19:01.200 --> 00:19:04.150
hire a third party contractor to execute the test. The

00:19:04.150 --> 00:19:05.480
third party contractors

00:19:05.480 --> 00:19:08.440
specialize in these tests. They have a certification as

00:19:08.440 --> 00:19:09.519
well so I'll call the

00:19:09.519 --> 00:19:15.670
qualified stack testing individual. So they're certified,

00:19:15.670 --> 00:19:16.000
they're

00:19:16.000 --> 00:19:19.839
third party, there's no collusion or fake news with what

00:19:19.839 --> 00:19:22.279
they do. They will

00:19:22.279 --> 00:19:27.529
perform a test and prior to a test 30 to 60 days before the

00:19:27.529 --> 00:19:29.400
test occur will notify

00:19:29.400 --> 00:19:32.910
TCEQ. They'll have every opportunity to come to the testing

00:19:32.910 --> 00:19:33.880
facility and make

00:19:33.880 --> 00:19:37.660
sure the apparatus is set up correctly, that there's no

00:19:37.660 --> 00:19:39.160
operating errors that

00:19:39.160 --> 00:19:43.539
it's occurring and they often do come, not always, but they

00:19:43.539 --> 00:19:44.640
at least have the

00:19:44.640 --> 00:19:47.039
opportunity to come. Regardless of whether or not they

00:19:47.039 --> 00:19:48.920
witness the test, the

00:19:48.920 --> 00:19:52.990
test report will be developed and submitted to them. They

00:19:52.990 --> 00:19:54.039
'll have to review

00:19:54.039 --> 00:19:56.710
it and make sure the emission limits are met and then they

00:19:56.710 --> 00:19:57.480
could issue an

00:19:57.480 --> 00:20:01.319
operating permit. Only then can the facility actually

00:20:01.319 --> 00:20:03.400
operate. So emission

00:20:03.400 --> 00:20:07.740
limits should be met regardless when this facility is

00:20:07.740 --> 00:20:11.160
operating. So with that,

00:20:11.160 --> 00:20:14.750
that was a presentation and I'd like to open up for

00:20:14.750 --> 00:20:15.640
questions.

00:20:16.640 --> 00:20:18.640
Questions?

00:20:18.640 --> 00:20:35.640
[inaudible]

00:20:35.640 --> 00:20:40.539
These are from the permanent application. Yes. So these

00:20:40.539 --> 00:20:43.559
figures, they are all

00:20:43.559 --> 00:20:47.890
within the minor source permit and specifications for a non

00:20:47.890 --> 00:20:49.440
-attainment zone.

00:20:49.440 --> 00:20:55.079
Deb, would you mind? I'm sorry. No, thank you. So these

00:20:55.079 --> 00:20:58.200
figures, which are all

00:20:58.200 --> 00:21:05.019
fit within the requirements for a minor source permit in

00:21:05.019 --> 00:21:06.640
our non-attainment

00:21:06.640 --> 00:21:11.759
zone, these were taken from the paperwork of the

00:21:11.759 --> 00:21:14.039
manufacturer of Wurzala.

00:21:14.039 --> 00:21:18.240
This is what they said on paper. Yes, so these are taken

00:21:18.240 --> 00:21:19.200
from the apartment and

00:21:19.200 --> 00:21:22.680
these are provided from the OEM, in this case Wurzala. Yeah

00:21:22.680 --> 00:21:24.960
, so just to

00:21:24.960 --> 00:21:28.549
understand where you guys fit in, so Black and Veatch is

00:21:28.549 --> 00:21:29.839
not, you're not

00:21:29.839 --> 00:21:34.769
standing behind these and saying we guarantee that when

00:21:34.769 --> 00:21:36.200
they turn on the

00:21:36.200 --> 00:21:42.440
plant, these, you know, it will test exactly like this.

00:21:42.440 --> 00:21:43.519
What you're saying is

00:21:43.519 --> 00:21:48.359
I understand it is we are confident that if it doesn't end

00:21:48.359 --> 00:21:49.599
up testing like this,

00:21:49.599 --> 00:21:54.279
that Wurzala is responsible for fixing the problem. Is that

00:21:54.279 --> 00:21:55.359
correct? Yeah,

00:21:55.359 --> 00:21:59.440
correct. We are not standing by Wurzala hand-in-hand saying

00:21:59.440 --> 00:22:00.279
that the

00:22:00.279 --> 00:22:03.109
make-right guarantees are going to be met. There's just a

00:22:03.109 --> 00:22:04.200
review of the

00:22:04.200 --> 00:22:07.480
permit itself. Yes. So these were provided from the OEM or

00:22:07.480 --> 00:22:09.359
Wurzala and we're just

00:22:09.359 --> 00:22:14.359
evaluating how they submitted and how the permit was done

00:22:14.359 --> 00:22:15.440
and were executed.

00:22:15.440 --> 00:22:18.890
Yes. In our opinion it was done correctly. Yeah, and the

00:22:18.890 --> 00:22:20.799
permit is just a

00:22:20.799 --> 00:22:26.559
matter of, and correct me if I'm wrong, when the permit,

00:22:26.559 --> 00:22:27.119
the air permit is

00:22:27.119 --> 00:22:31.519
submitted to TCEQ, TCEQ as I understand it, they look at

00:22:31.519 --> 00:22:32.480
the paperwork and they

00:22:32.480 --> 00:22:35.509
make sure that the numbers are where they're supposed to be

00:22:35.509 --> 00:22:37.039
and they say kind

00:22:37.039 --> 00:22:41.000
of like you're doing, okay, but if something goes wrong

00:22:41.000 --> 00:22:42.799
then it's on you. Is

00:22:42.799 --> 00:22:48.480
that correct? By you I mean, you know, the, whoever's

00:22:48.480 --> 00:22:50.160
submitting the permit.

00:22:50.160 --> 00:22:54.039
Yeah, so the permit is approved by TCEQ and if the initial

00:22:54.039 --> 00:22:55.119
limits aren't met, I

00:22:55.119 --> 00:22:59.079
had to go back to that make-right guarantee aspect. Yeah.

00:22:59.079 --> 00:23:01.099
That the facility

00:23:01.099 --> 00:23:03.119
won't get an operating permit if the initial limits aren't

00:23:03.119 --> 00:23:04.039
met. Exactly. So

00:23:04.039 --> 00:23:09.670
therefore Wurzala has to meet these guarantees. So if we

00:23:09.670 --> 00:23:11.319
get to this, to

00:23:11.319 --> 00:23:13.819
start up with the third-party contractors that's doing the

00:23:13.819 --> 00:23:14.200
EPA test

00:23:14.200 --> 00:23:17.920
methods, if CEO comes out higher in a pounds per hour basis

00:23:17.920 --> 00:23:18.799
than the standard

00:23:18.799 --> 00:23:21.400
permit allows, then they need to fix that oxidation

00:23:21.400 --> 00:23:22.920
catalyst. Whether that means

00:23:22.920 --> 00:23:28.200
purchase the whole brand new one. There are many options.

00:23:28.200 --> 00:23:30.680
Exactly, there's many options, but they are

00:23:30.680 --> 00:23:34.380
responsible for the labor, the parts, and as well as the

00:23:34.380 --> 00:23:36.559
lost money. Yeah, and

00:23:36.559 --> 00:23:38.940
so that's why you're not concerned because you know if

00:23:38.940 --> 00:23:39.720
something goes

00:23:39.720 --> 00:23:42.529
wrong, is that correct? Correct. Wurzala will take care of

00:23:42.529 --> 00:23:43.519
it. Exactly, in our

00:23:43.519 --> 00:23:46.420
experience make-right guarantees are very, very sensitive

00:23:46.420 --> 00:23:47.079
as you can imagine

00:23:47.079 --> 00:23:53.230
and they're typically met. My experience, they're always

00:23:53.230 --> 00:23:54.960
met. Yeah, end up being met.

00:23:54.960 --> 00:23:59.509
They end up being met somehow. Exactly. Brendan, I think

00:23:59.509 --> 00:24:01.240
you had a question. Yeah, some of what

00:24:01.240 --> 00:24:05.839
y'all just discussed confused me a little bit. So in the

00:24:05.839 --> 00:24:07.599
application for the

00:24:07.599 --> 00:24:14.750
permit, Wurzala submitted their performance emissions, is

00:24:14.750 --> 00:24:15.119
that what

00:24:15.119 --> 00:24:19.740
you're saying? You mentioned OEM stats. So these are the

00:24:19.740 --> 00:24:21.119
stats that the engines

00:24:21.119 --> 00:24:24.569
are going to perform at or they're the stats for what's

00:24:24.569 --> 00:24:27.960
allowable by the permit?

00:24:27.960 --> 00:24:34.319
Why don't you put a mic here a little bit. Because the

00:24:34.319 --> 00:24:34.680
engines

00:24:34.680 --> 00:24:38.130
perform at something and the permit should be separate than

00:24:38.130 --> 00:24:38.640
what the

00:24:38.640 --> 00:24:44.259
engines actually perform at, right? So when an application

00:24:44.259 --> 00:24:46.680
is developed, the

00:24:46.680 --> 00:24:50.839
the client will go to the OEM or the manufacturer of the

00:24:50.839 --> 00:24:52.759
engine and they will

00:24:52.759 --> 00:24:56.210
get what they call these guaranteed values. And so the

00:24:56.210 --> 00:24:57.240
manufacturer will

00:24:57.240 --> 00:25:01.799
provide a guaranteed value of we can meet those levels of

00:25:01.799 --> 00:25:03.039
emissions.

00:25:03.039 --> 00:25:06.240
Obviously since there will be a contractual obligation to

00:25:06.240 --> 00:25:07.799
meet those, the

00:25:07.799 --> 00:25:11.049
manufacturer will want to be able to operate at a level

00:25:11.049 --> 00:25:12.240
that is lower than

00:25:12.240 --> 00:25:15.680
that. They don't want to be right at that level that they

00:25:15.680 --> 00:25:16.079
're going to be

00:25:16.079 --> 00:25:20.269
operating. And so they give these contractual values that

00:25:20.269 --> 00:25:21.480
are used for the

00:25:21.480 --> 00:25:24.529
application when you're developing the permit and say we

00:25:24.529 --> 00:25:25.519
will not go above

00:25:25.519 --> 00:25:29.880
these levels. And so those are the levels that will get

00:25:29.880 --> 00:25:31.519
into the permit and the

00:25:31.519 --> 00:25:35.490
permit basically says you shall not emit above these levels

00:25:35.490 --> 00:25:37.119
. Okay, so then the

00:25:37.119 --> 00:25:43.269
the TCEQ won't allow us to operate these engines at any

00:25:43.269 --> 00:25:45.319
higher than what you've

00:25:45.319 --> 00:25:50.579
got published right here on this slide. That's not fact

00:25:50.579 --> 00:25:53.599
ually correct. Okay. These

00:25:53.599 --> 00:25:59.240
these numbers are what was used to develop the application.

00:25:59.240 --> 00:26:01.640
So then the TCEQ

00:26:01.640 --> 00:26:04.150
or Texas Commission of Environmental Quality, when they

00:26:04.150 --> 00:26:06.440
write their permit, if you look at the

00:26:06.440 --> 00:26:11.259
actual permit, I believe that the permit limits are in what

00:26:11.259 --> 00:26:11.359
they are in an

00:26:11.359 --> 00:26:15.519
emission unit called pounds per hour. And so you take these

00:26:15.519 --> 00:26:16.640
numbers and you would

00:26:16.640 --> 00:26:21.480
develop a pound per hour emission rate. And so in your

00:26:21.480 --> 00:26:23.960
actual permit, the

00:26:23.960 --> 00:26:30.319
actual permitted limit is on a pound per hour basis. So you

00:26:30.319 --> 00:26:31.359
cannot emit above

00:26:31.359 --> 00:26:37.519
that number. Are any of those numbers, if you convert them

00:26:37.519 --> 00:26:37.960
into these

00:26:37.960 --> 00:26:42.569
numbers, greater than these numbers? They are equal. Okay,

00:26:42.569 --> 00:26:44.279
thank you. Susan, do you have a question?

00:26:44.279 --> 00:26:48.160
I didn't and I think there was a slide in the beginning

00:26:48.160 --> 00:26:50.119
that this is the normal

00:26:50.119 --> 00:26:55.740
utility practice. What Denton Energy Center did is normal

00:26:55.740 --> 00:26:56.440
standard in

00:26:56.440 --> 00:27:02.960
getting going to the standard permit versus the NSR.

00:27:02.960 --> 00:27:06.319
Correct. The way the

00:27:06.319 --> 00:27:10.750
project the project's goals were developed by the city. And

00:27:10.750 --> 00:27:11.480
so you take

00:27:11.480 --> 00:27:15.049
those project goals and it defines the project. And so once

00:27:15.049 --> 00:27:15.920
the project is

00:27:15.920 --> 00:27:20.400
defined, you then go look at the mechanism within the TCEQ

00:27:20.400 --> 00:27:20.839
realm of

00:27:20.839 --> 00:27:25.039
requirements and they fit into the standard permit realm.

00:27:25.039 --> 00:27:26.200
And it's really

00:27:26.200 --> 00:27:29.609
because we were not a baseload. We are a peaking facility.

00:27:29.609 --> 00:27:30.720
Is that correct or is

00:27:30.720 --> 00:27:35.049
that not correct? That is correct. When you're comparing to

00:27:35.049 --> 00:27:36.519
Red Gate. Okay. That is

00:27:36.519 --> 00:27:44.400
correct. Thank you. Can you speak to the process if the

00:27:44.400 --> 00:27:46.480
plant after it's been

00:27:46.480 --> 00:27:51.329
issued its operating permit, what occurs if it starts to

00:27:51.329 --> 00:27:53.240
operate outside of its

00:27:53.240 --> 00:27:57.569
emissions limits? Like if we're in non-compliance with our

00:27:57.569 --> 00:27:58.960
permit? So they

00:27:58.960 --> 00:28:05.160
so the city then would then they are required to submit

00:28:05.160 --> 00:28:05.920
semi-annual and

00:28:05.920 --> 00:28:08.450
annual reports to the Texas Commission of Environment and

00:28:08.450 --> 00:28:09.559
Quality. Okay. And in

00:28:09.559 --> 00:28:12.730
those reports they will state their compliance. If they are

00:28:12.730 --> 00:28:13.680
out of compliance

00:28:13.680 --> 00:28:16.490
they have to notify the Texas Commission of Environment and

00:28:16.490 --> 00:28:17.480
Quality that they are out of

00:28:17.480 --> 00:28:22.779
compliance. The TCEQ then will determine the severity of

00:28:22.779 --> 00:28:23.799
that non-compliance and

00:28:23.799 --> 00:28:26.829
they will make a determination whether or not to issue what

00:28:26.829 --> 00:28:27.759
they call a notice

00:28:27.759 --> 00:28:33.000
of violation. But that's all done within the Texas

00:28:33.000 --> 00:28:33.799
Commission of Environment

00:28:33.799 --> 00:28:37.440
and Quality. Okay. And it's all and all the testing is it's

00:28:37.440 --> 00:28:38.200
a self-assessment

00:28:38.200 --> 00:28:42.000
type system, self-assessed and self-reported then, right?

00:28:42.000 --> 00:28:43.200
Like all the

00:28:43.200 --> 00:28:46.839
emissions testings that's all done by our personnel or

00:28:46.839 --> 00:28:47.759
people we contract. The

00:28:47.759 --> 00:28:51.210
testing is usually done by a third-party testing agency.

00:28:51.210 --> 00:28:52.200
Similar to the

00:28:52.200 --> 00:28:55.900
initial testing. Correct. Okay. Thank you. They need to be

00:28:55.900 --> 00:28:58.079
certified testers to perform that. Yes.

00:28:58.079 --> 00:29:01.039
And it would be similar to an independent audit of

00:29:01.039 --> 00:29:02.119
financial records

00:29:02.119 --> 00:29:07.480
only on the environment side. Correct. Thank you.

00:29:09.880 --> 00:29:28.359
Questions? Charlie? Questions? Okay. Thank you. So I

00:29:28.359 --> 00:29:33.559
understand that the Redgate

00:29:33.559 --> 00:29:37.549
plant is a baseload plant and the deck is a peaking plant

00:29:37.549 --> 00:29:38.839
so they have different

00:29:38.839 --> 00:29:45.769
purposes which means that the Redgate runs more hours per

00:29:45.769 --> 00:29:49.319
year. But when

00:29:49.319 --> 00:29:57.009
testing occurs is the use of the plant factored into the

00:29:57.009 --> 00:29:59.359
emissions testing at

00:29:59.359 --> 00:30:02.079
all? As I understand it, it's simply a matter of what

00:30:02.079 --> 00:30:03.720
emissions are in the air

00:30:03.720 --> 00:30:08.589
you know and then calculations are made based on that. No,

00:30:08.589 --> 00:30:09.880
when the third

00:30:09.880 --> 00:30:13.859
party company comes out to do the performance testing they

00:30:13.859 --> 00:30:14.799
need to be at

00:30:14.799 --> 00:30:18.960
certain limits of operation within their realm. So I

00:30:18.960 --> 00:30:22.599
believe it's

00:30:22.599 --> 00:30:27.720
90% above 90% of their capacity that they need to be at

00:30:27.720 --> 00:30:28.839
when they perform the

00:30:28.839 --> 00:30:31.730
testing. Yes, it's at the moment they perform the testing,

00:30:31.730 --> 00:30:32.640
correct? Correct.

00:30:32.640 --> 00:30:37.539
Yes, so just to be clear so that people understand and then

00:30:37.539 --> 00:30:37.799
that the

00:30:37.799 --> 00:30:40.920
public understands that when emissions testing is happening

00:30:40.920 --> 00:30:41.559
they're not

00:30:41.559 --> 00:30:45.529
thinking oh well this is a lot for this moment but they're

00:30:45.529 --> 00:30:48.000
only gonna run it X

00:30:48.000 --> 00:30:52.839
number of hours per year, right? It's simply looking at the

00:30:52.839 --> 00:30:54.440
emissions at that

00:30:54.440 --> 00:31:00.880
moment. Yes, under the requirements of the law that is how

00:31:00.880 --> 00:31:01.319
you perform

00:31:01.319 --> 00:31:05.480
the testing. Yes, thank you. I understand that I just

00:31:05.480 --> 00:31:05.759
wanted to

00:31:05.759 --> 00:31:07.880
because I think there's a little confusion in the public

00:31:07.880 --> 00:31:08.480
about that and

00:31:08.480 --> 00:31:14.119
just wanted to clarify. Thank you very much. Any other

00:31:14.119 --> 00:31:17.519
questions? No? Thank you.

00:31:17.519 --> 00:31:21.279
Thank you. Appreciate it. Thank you very much.

00:31:23.920 --> 00:31:29.880
Okay next in the work session. Can we discuss this amongst

00:31:29.880 --> 00:31:32.519
ourselves? Sure.

00:31:32.519 --> 00:31:40.200
Yeah, I was I don't know if anybody else had but I was

00:31:40.200 --> 00:31:42.319
wondering if we could have

00:31:42.319 --> 00:31:51.619
a discussion at some point about if this does end up

00:31:51.619 --> 00:31:56.000
happening dot the emissions

00:31:56.000 --> 00:32:05.250
at testing exceed the permit what our options might be and

00:32:05.250 --> 00:32:07.039
you know of course

00:32:07.039 --> 00:32:11.130
we don't if that ends up happening we don't need to decide

00:32:11.130 --> 00:32:12.200
till that moment

00:32:12.200 --> 00:32:16.799
comes but in the sense of you know because it's good to be

00:32:16.799 --> 00:32:17.920
prepared for

00:32:17.920 --> 00:32:24.069
these things. I would would appreciate a discussion at some

00:32:24.069 --> 00:32:25.440
point before testing

00:32:25.440 --> 00:32:29.319
about you know looking at different hypothetical scenarios.

00:32:29.319 --> 00:32:30.240
I don't know if

00:32:30.240 --> 00:32:32.559
that would have to be a closed session if you know be if it

00:32:32.559 --> 00:32:33.359
was a legal issue

00:32:33.359 --> 00:32:39.000
and we had questions about liability but I would like you

00:32:39.000 --> 00:32:40.980
know to know ahead of

00:32:40.980 --> 00:32:44.920
time what our options might be. Do you mean the testing

00:32:44.920 --> 00:32:46.039
before we get an

00:32:46.039 --> 00:32:49.210
operating permit or do you mean after we have an operating

00:32:49.210 --> 00:32:50.519
permit and we're and

00:32:50.519 --> 00:32:55.880
we'll get meeting. Before the initial before the testing

00:32:55.880 --> 00:32:56.200
when they're

00:32:56.200 --> 00:32:59.440
when they're finished and you know to see if they if they

00:32:59.440 --> 00:33:00.559
grant the permit the

00:33:00.559 --> 00:33:05.109
initial right when they turn it on before that moment. I

00:33:05.109 --> 00:33:06.000
would think and I

00:33:06.000 --> 00:33:10.710
have to have and you're correct it may need to go discuss

00:33:10.710 --> 00:33:12.119
because it's going to

00:33:12.119 --> 00:33:15.960
go back to the contract with the engine manufacturer but if

00:33:15.960 --> 00:33:16.720
there's a make right

00:33:16.720 --> 00:33:19.339
clause in the contract I'm assuming that would kick in at

00:33:19.339 --> 00:33:21.039
that point. Oh of course

00:33:21.039 --> 00:33:23.920
but I mean you know in the sense of I would hope that we

00:33:23.920 --> 00:33:25.160
don't just leave it

00:33:25.160 --> 00:33:27.359
up to that if that were to happen that we wouldn't just

00:33:27.359 --> 00:33:28.480
leave it up to Wurzilla

00:33:28.480 --> 00:33:34.829
to decide how they're going to fix the problem I would hope

00:33:34.829 --> 00:33:35.960
that Wurzilla that

00:33:35.960 --> 00:33:40.289
we would be able to work with them and we would have

00:33:40.289 --> 00:33:43.160
options. The I guess the

00:33:43.160 --> 00:33:47.829
short answer to your question is we would obviously enforce

00:33:47.829 --> 00:33:48.720
the make good

00:33:48.720 --> 00:33:51.700
provision we would have independent verification that they

00:33:51.700 --> 00:33:52.519
've made good on

00:33:52.519 --> 00:33:55.259
their on their promise in order to clear that contractual

00:33:55.259 --> 00:33:56.599
hurdle but we would not

00:33:56.599 --> 00:34:00.039
we would not sign off on the make good provision until

00:34:00.039 --> 00:34:01.200
independent experts have

00:34:01.200 --> 00:34:04.650
verified that they are in compliance. So we would if should

00:34:04.650 --> 00:34:06.720
that happen we'll enforce it immediately.

00:34:06.720 --> 00:34:09.519
Oh yeah yeah but in terms of the different ways I mean

00:34:09.519 --> 00:34:09.960
there are a number

00:34:09.960 --> 00:34:12.289
of different ways of getting in compliance you can have

00:34:12.289 --> 00:34:12.920
them you know

00:34:12.920 --> 00:34:15.539
they could keep tweaking the emissions controls for years

00:34:15.539 --> 00:34:16.440
and years and years

00:34:16.440 --> 00:34:20.909
you know while the plant remains non-operational and the

00:34:20.909 --> 00:34:21.519
assets

00:34:21.519 --> 00:34:27.219
depreciate or you know we could we could tell that we could

00:34:27.219 --> 00:34:27.920
ask them to

00:34:27.920 --> 00:34:32.059
say you know take it to take away some of take back some of

00:34:32.059 --> 00:34:33.440
the engines I mean

00:34:33.440 --> 00:34:37.769
to what I would hope that we meaning not just PUB but the

00:34:37.769 --> 00:34:38.679
City you know council

00:34:38.679 --> 00:34:43.630
would would have some say in the methods by which those

00:34:43.630 --> 00:34:45.440
emissions requirements

00:34:45.440 --> 00:34:50.440
are met. I think those those methods have already been

00:34:50.440 --> 00:34:51.599
prescribed in the contract

00:34:51.599 --> 00:34:55.019
and it's pretty simple they're they're either going to have

00:34:55.019 --> 00:34:56.000
to comply or you

00:34:56.000 --> 00:34:59.570
know we can certainly they would be legal for not not comp

00:34:59.570 --> 00:35:00.559
lying with the

00:35:00.559 --> 00:35:03.570
terms of the contract but it's a fairly simple thing I mean

00:35:03.570 --> 00:35:04.199
if we're gonna

00:35:04.199 --> 00:35:06.710
there's gonna be a cure provision in the contract which

00:35:06.710 --> 00:35:09.679
there is if the if the

00:35:09.679 --> 00:35:13.130
engines don't initially perform as necessary we'll have to

00:35:13.130 --> 00:35:13.760
provide them

00:35:13.760 --> 00:35:17.199
notice which they don't want you know that's and I think

00:35:17.199 --> 00:35:18.440
the gentleman from

00:35:18.440 --> 00:35:21.320
Black and Beech sort of alert you know alluded to that is

00:35:21.320 --> 00:35:22.239
it is definitely their

00:35:22.239 --> 00:35:24.690
best interest to comply immediately and we're not going to

00:35:24.690 --> 00:35:25.760
be in a position where

00:35:25.760 --> 00:35:30.309
we can cancel a contract or necessary scale anything back

00:35:30.309 --> 00:35:31.079
they're going to be

00:35:31.079 --> 00:35:34.679
allowed to to cure right away if they get to a point in

00:35:34.679 --> 00:35:35.840
theory where they can't

00:35:35.840 --> 00:35:39.289
cure then within that brings a whole nother set of

00:35:39.289 --> 00:35:40.599
variables in the ear that

00:35:40.599 --> 00:35:43.050
you're discussing but they're gonna be given a time period

00:35:43.050 --> 00:35:44.039
that's well defined

00:35:44.039 --> 00:35:47.809
the contract to comply immediately okay and it's not and we

00:35:47.809 --> 00:35:48.360
're not gonna have

00:35:48.360 --> 00:35:50.139
much say in terms of how they do it they're just simply

00:35:50.139 --> 00:35:50.760
going to have to

00:35:50.760 --> 00:35:53.239
make that technology work they've guaranteed us it will I

00:35:53.239 --> 00:35:54.639
see I see and

00:35:54.639 --> 00:35:58.239
this is all in the non redacted contract because I've only

00:35:58.239 --> 00:35:59.960
seen and

00:35:59.960 --> 00:36:03.409
because PUP has only seen the redacted contract we haven't

00:36:03.409 --> 00:36:05.320
been allowed to see

00:36:05.320 --> 00:36:08.880
the unredacted contract so the emissions figures are taken

00:36:08.880 --> 00:36:09.840
out of that I assume

00:36:09.840 --> 00:36:14.400
that these they're identical that's what I assume right so

00:36:14.400 --> 00:36:15.239
they are contract

00:36:15.239 --> 00:36:17.860
they have contractually bound themselves to meet those

00:36:17.860 --> 00:36:19.079
standards and

00:36:19.079 --> 00:36:21.690
obviously that's where our rights come in if they can't

00:36:21.690 --> 00:36:22.960
then the whole contract

00:36:22.960 --> 00:36:28.480
is obviously called into question but they will be given a

00:36:28.480 --> 00:36:29.920
cure period to come

00:36:29.920 --> 00:36:34.250
into compliance okay and is that period prescribed in the

00:36:34.250 --> 00:36:35.559
in the contract and

00:36:35.559 --> 00:36:38.280
again because I've only seen we've only seen the redacted

00:36:38.280 --> 00:36:40.280
version I need to

00:36:40.280 --> 00:36:43.230
defer to our legal counsel on that I'm sure it is I just

00:36:43.230 --> 00:36:44.440
cannot remember it

00:36:44.440 --> 00:36:52.980
that period would be okay I wanted to know if anybody knew

00:36:52.980 --> 00:36:54.480
if the contract

00:36:54.480 --> 00:36:59.320
allowed for changing of the the permit if if for some

00:36:59.320 --> 00:37:01.519
reason the testing is out

00:37:01.519 --> 00:37:04.969
of compliance and they try to get it in compliance if we

00:37:04.969 --> 00:37:06.400
can change the permit

00:37:06.400 --> 00:37:10.829
to have greater emissions as you know I think we're kind of

00:37:10.829 --> 00:37:12.079
getting off into

00:37:12.079 --> 00:37:16.079
discussing specifics of the contract and I don't know that

00:37:16.079 --> 00:37:17.679
okay well I mean I

00:37:17.679 --> 00:37:21.920
thought I think that I take it just discuss the image yeah

00:37:21.920 --> 00:37:22.920
I take it that

00:37:22.920 --> 00:37:25.309
there's a right there's a right to cure in the contract and

00:37:25.309 --> 00:37:26.159
there's certain

00:37:26.159 --> 00:37:30.119
things we can do sure within our rights to do that I also

00:37:30.119 --> 00:37:31.159
go back to comment

00:37:31.159 --> 00:37:37.369
mr. Lee made I believe about the initial attainment of I

00:37:37.369 --> 00:37:41.360
believe you you gave a

00:37:42.360 --> 00:37:47.199
when the percentage but it was basically how many times on

00:37:47.199 --> 00:37:49.440
these initial permits

00:37:49.440 --> 00:37:54.920
the manufacturers did I not hear that right that there was

00:37:54.920 --> 00:37:56.800
a certain amount of

00:37:56.800 --> 00:38:04.429
time I'm not exactly sure what coming in front of you when

00:38:04.429 --> 00:38:06.639
I said that in my

00:38:06.639 --> 00:38:11.769
experience the the OEMs in this case where Zilla do meet

00:38:11.769 --> 00:38:13.360
the emission limits

00:38:13.360 --> 00:38:16.559
I don't want to put you before you're guaranteeing it but I

00:38:16.559 --> 00:38:17.039
just your

00:38:17.039 --> 00:38:20.840
experience has been exactly my experience is that the OEMs

00:38:20.840 --> 00:38:21.400
do meet

00:38:21.400 --> 00:38:24.849
emission limits they are such a sensitive issue and they

00:38:24.849 --> 00:38:25.519
will not back

00:38:25.519 --> 00:38:29.610
up things that they have to meet because there is no

00:38:29.610 --> 00:38:32.280
financial buyout some other

00:38:32.280 --> 00:38:37.440
performance guarantees if they don't meet those there are

00:38:37.440 --> 00:38:39.599
agreed upon financial

00:38:39.599 --> 00:38:43.239
terms where they could say okay we didn't meet this sorry

00:38:43.239 --> 00:38:43.880
here's a million

00:38:43.880 --> 00:38:47.599
dollars this case they cannot and it can therefore incur

00:38:47.599 --> 00:38:48.280
millions it's got to

00:38:48.280 --> 00:38:51.719
work yeah so my experience yes but I definitely don't know

00:38:51.719 --> 00:38:52.519
sure I don't I

00:38:52.519 --> 00:38:54.320
don't want to put you on the spot it would guarantee

00:38:54.320 --> 00:38:55.400
anything I want to

00:38:55.400 --> 00:38:58.050
follow up and what I and correct me Brendan if I'm putting

00:38:58.050 --> 00:38:58.800
words in your

00:38:58.800 --> 00:39:01.809
what you were trying to find out though we cannot change

00:39:01.809 --> 00:39:02.960
that permit at this

00:39:02.960 --> 00:39:06.409
point in time we have to meet the permit that we've

00:39:06.409 --> 00:39:07.719
submitted yes as I

00:39:07.719 --> 00:39:11.340
understand yes so we can't change that if testing says we

00:39:11.340 --> 00:39:12.960
didn't meet it we

00:39:12.960 --> 00:39:15.760
can't change that at this point great yes live up with that

00:39:15.760 --> 00:39:16.480
yes and I had not

00:39:16.480 --> 00:39:19.090
seen you guys contract so I don't know the answer to that

00:39:19.090 --> 00:39:19.679
question you're

00:39:19.679 --> 00:39:24.099
asking but yes miss Parker I can do believe that and just

00:39:24.099 --> 00:39:25.239
to go back to what

00:39:25.239 --> 00:39:27.789
you were saying sorry this kind of repetitive it just but

00:39:27.789 --> 00:39:28.539
then but just to

00:39:28.539 --> 00:39:33.110
make clear when you said that that they always that you

00:39:33.110 --> 00:39:34.320
know the manufacturers

00:39:34.320 --> 00:39:38.420
always follow through because they have a stake in it you

00:39:38.420 --> 00:39:40.719
're not saying that

00:39:40.719 --> 00:39:45.269
they never fail the initial testing you're saying that they

00:39:45.269 --> 00:39:46.440
always will do

00:39:46.440 --> 00:39:56.940
whatever it takes to make it comply eventually well I

00:39:56.940 --> 00:39:58.320
should in my experience

00:39:58.320 --> 00:40:02.760
it's always been the first time but um regardless I think

00:40:02.760 --> 00:40:04.599
if we were to take a

00:40:04.599 --> 00:40:08.719
survey of hundreds more people like me that to get a better

00:40:08.719 --> 00:40:09.920
survey of all of

00:40:09.920 --> 00:40:14.039
the experiences out there yes yeah there's documentation of

00:40:14.039 --> 00:40:15.239
failing testing

00:40:15.239 --> 00:40:17.800
and tweaking and tweaking and tweaking and tweaking forever

00:40:17.800 --> 00:40:23.630
correct forever is not a very long you're talking you're

00:40:23.630 --> 00:40:24.239
talking worst-case

00:40:24.239 --> 00:40:28.570
scenario and I mean the sky's not gonna fall in I mean

00:40:28.570 --> 00:40:30.079
these these guys know

00:40:30.079 --> 00:40:33.500
what they're doing and we have rights under the contract to

00:40:33.500 --> 00:40:34.280
make it work to

00:40:34.280 --> 00:40:38.769
meet our permit standards and we sit here and debate all

00:40:38.769 --> 00:40:40.119
day about what if

00:40:40.119 --> 00:40:44.050
what if what if what if you know it's either gonna work it

00:40:44.050 --> 00:40:46.039
's not gonna work so

00:40:46.039 --> 00:40:48.949
I want to add a little bit to what Paul because my

00:40:48.949 --> 00:40:50.639
experience both Paul and I

00:40:50.639 --> 00:40:52.769
have worked together for many years and my experience is

00:40:52.769 --> 00:40:54.000
also air quality control

00:40:54.000 --> 00:40:57.480
yes you can find examples out there where people have had

00:40:57.480 --> 00:40:58.440
to tweak and tweak

00:40:58.440 --> 00:41:05.619
and tweak they are rare very very rare most plants pass on

00:41:05.619 --> 00:41:08.280
their first try that

00:41:08.280 --> 00:41:12.449
is that is common for the exact reason that Paul said in

00:41:12.449 --> 00:41:15.119
that they will fail on

00:41:15.119 --> 00:41:18.650
something else before they fail on air quality that's just

00:41:18.650 --> 00:41:19.960
the reality of the

00:41:19.960 --> 00:41:24.860
situation to your question of what do we do if in the

00:41:24.860 --> 00:41:27.360
unlikely event that this is

00:41:27.360 --> 00:41:32.369
the plant that is in that rare situation how do you come up

00:41:32.369 --> 00:41:34.280
with a plan to deal

00:41:34.280 --> 00:41:37.920
with that situation the the first thing you have to look at

00:41:37.920 --> 00:41:38.679
is why is it

00:41:38.679 --> 00:41:43.869
failing and so to come up with a action plan in advance of

00:41:43.869 --> 00:41:45.119
how to deal with that

00:41:45.119 --> 00:41:50.880
that's it's it's it's hard to do that but what what my

00:41:50.880 --> 00:41:51.920
recommendation to you

00:41:51.920 --> 00:41:58.170
would be is that's frankly our role as owner's engineer to

00:41:58.170 --> 00:41:59.199
help you with that

00:41:59.199 --> 00:42:03.130
in addition to this assignment we're serving as your owner

00:42:03.130 --> 00:42:04.400
's engineer so how

00:42:04.400 --> 00:42:07.300
we would handle those situations and how we have in the

00:42:07.300 --> 00:42:10.280
past is to look at the

00:42:10.280 --> 00:42:16.019
cause step through and figure out is it the ammonia system

00:42:16.019 --> 00:42:18.239
is it not tracking

00:42:18.239 --> 00:42:21.880
emissions properly is it something in that that's causing

00:42:21.880 --> 00:42:22.519
problem is the

00:42:22.519 --> 00:42:25.420
catalyst not functioning properly is something wrong with

00:42:25.420 --> 00:42:27.039
the catalyst is the

00:42:27.039 --> 00:42:32.070
engine not properly inhibiting oxidation in some way and

00:42:32.070 --> 00:42:33.639
that's what's causing

00:42:33.639 --> 00:42:40.860
the the NOx to be a problem is the fuel you're using not in

00:42:40.860 --> 00:42:41.719
accordance to spec

00:42:41.719 --> 00:42:46.119
so we'd have to go through a step-by-step diagnostic

00:42:46.119 --> 00:42:47.039
process to

00:42:47.039 --> 00:42:50.460
figure out what the cause is and so that that was that

00:42:50.460 --> 00:42:51.960
would be the activity that

00:42:51.960 --> 00:42:55.840
we would go through and and we couldn't do that until the

00:42:55.840 --> 00:42:57.559
situation actually I

00:42:57.559 --> 00:43:01.039
see so so you're saying so if I understand correctly and

00:43:01.039 --> 00:43:02.079
this might

00:43:02.079 --> 00:43:06.630
involve me kind of retracting my or at least tweaking you

00:43:06.630 --> 00:43:08.199
know my suggestion

00:43:08.199 --> 00:43:11.170
about having a work session about possible scenarios that

00:43:11.170 --> 00:43:12.159
because there are

00:43:12.159 --> 00:43:16.730
so many different possible if something does go wrong there

00:43:16.730 --> 00:43:17.280
are so many

00:43:17.280 --> 00:43:20.699
different ways it could go wrong but you really would not

00:43:20.699 --> 00:43:21.840
know what our options

00:43:21.840 --> 00:43:23.860
that we couldn't even say well it would have to be one of

00:43:23.860 --> 00:43:24.679
these five options

00:43:24.679 --> 00:43:31.070
right we really don't know right so the action plan would

00:43:31.070 --> 00:43:32.800
be immediately get

00:43:32.800 --> 00:43:36.630
together in a mitigation group to assess the situation and

00:43:36.630 --> 00:43:37.920
that's your job that

00:43:37.920 --> 00:43:42.820
that's what we would do as your owners engineer okay yeah

00:43:42.820 --> 00:43:43.559
thank you very much

00:43:43.559 --> 00:43:47.010
and the I don't know if you followed the there's a similar

00:43:47.010 --> 00:43:48.960
work Silla plant in

00:43:48.960 --> 00:43:53.820
Humboldt California that failed emissions initial testing

00:43:53.820 --> 00:43:54.559
recently and

00:43:54.559 --> 00:43:56.440
they tweaked and tweaked and tweaked and tweaked and twe

00:43:56.440 --> 00:43:58.840
aked and yeah that so I

00:43:58.840 --> 00:44:02.070
have a sense and you know anybody can look that up and see

00:44:02.070 --> 00:44:03.599
to see what kind of

00:44:03.599 --> 00:44:08.280
difficult complex work is involved not for the layperson

00:44:08.280 --> 00:44:09.159
thank you very much

00:44:09.159 --> 00:44:18.920
uh-huh okay thank you thank you any other questions

00:44:18.920 --> 00:44:24.480
comments okay any

00:44:24.480 --> 00:44:29.920
direction I mean I think direction the staff I think we're

00:44:29.920 --> 00:44:31.800
pretty much we've

00:44:31.800 --> 00:44:36.699
got our we're online we'll just we'll see when we when we

00:44:36.699 --> 00:44:38.039
get there I think

00:44:38.039 --> 00:44:42.510
we've got got things lined up to make sure it tests and and

00:44:42.510 --> 00:44:43.800
black and beach is

00:44:43.800 --> 00:44:47.880
working on our behalf that's correct yes yes we have to put

00:44:47.880 --> 00:44:49.280
our faith in them and

00:44:49.280 --> 00:44:57.639
they're a good firm yeah okay all right moving on then

00:44:57.639 --> 00:45:02.239
actually the of the five

00:45:02.239 --> 00:45:07.219
items for work session two were with consultants and three

00:45:07.219 --> 00:45:08.719
are with staff so

00:45:08.719 --> 00:45:12.590
what I'd like to do is move in the work session if it's

00:45:12.590 --> 00:45:17.179
okay item C next which

00:45:17.179 --> 00:45:20.630
is to receive a report hold a discussion and give staff

00:45:20.630 --> 00:45:21.519
direction regarding a

00:45:21.519 --> 00:45:24.960
review of this solid waste department's procedures and

00:45:24.960 --> 00:45:26.480
internal controls by

00:45:26.480 --> 00:45:32.820
Weaver and Tidwell LLP good morning PV my name is Ethan Cox

00:45:32.820 --> 00:45:33.800
I'm the director of

00:45:33.800 --> 00:45:36.679
solid waste we have John Lawson which is a partner with We

00:45:36.679 --> 00:45:37.400
aver and Tidwell here

00:45:37.400 --> 00:45:40.360
with us this morning just a little bit of brief

00:45:40.360 --> 00:45:42.320
introduction about how we arrived

00:45:42.320 --> 00:45:45.440
at this point so over the last several months as many of

00:45:45.440 --> 00:45:46.119
you are aware we've

00:45:46.119 --> 00:45:49.690
presented or brought forth some projects agreements things

00:45:49.690 --> 00:45:51.119
of that nature in

00:45:51.119 --> 00:45:55.599
solid waste that we found some concerns with following a

00:45:55.599 --> 00:45:56.440
recent change in

00:45:56.440 --> 00:46:00.469
management a lot of those were really related to system of

00:46:00.469 --> 00:46:01.199
controls

00:46:01.199 --> 00:46:04.639
standardized procedures a lot of that's related to project

00:46:04.639 --> 00:46:05.599
management as well as

00:46:05.599 --> 00:46:09.309
contract management and so earlier in the fall the city of

00:46:09.309 --> 00:46:10.519
Denton contracted

00:46:10.519 --> 00:46:13.420
with Weaver and Tidwell to come out and perform a review of

00:46:13.420 --> 00:46:14.260
our processes

00:46:14.260 --> 00:46:16.760
controls resource utilization things of that nature in the

00:46:16.760 --> 00:46:17.280
solid waste

00:46:17.280 --> 00:46:20.519
department so what we have for you today John Lawson is

00:46:20.519 --> 00:46:21.480
here he'll go through

00:46:21.480 --> 00:46:25.250
Weaver's findings at the conclusion of his presentation I

00:46:25.250 --> 00:46:25.960
'll be back to the

00:46:25.960 --> 00:46:28.420
podium and I'll walk through what our management responses

00:46:28.420 --> 00:46:29.159
are our plan of

00:46:29.159 --> 00:46:33.389
action for all of those findings so with that I'll turn it

00:46:33.389 --> 00:46:34.360
over to John.

00:46:39.360 --> 00:46:39.780
Good morning everyone as Ethan mentioned my name is John

00:46:39.780 --> 00:46:44.400
Lawson I'm a partner in the risk advisory group at Weaver

00:46:44.400 --> 00:46:49.960
and just to kind of let you know what that means we look at

00:46:49.960 --> 00:46:52.920
process so we review process

00:46:52.920 --> 00:46:56.809
internal control similar to what an internal audit function

00:46:56.809 --> 00:46:57.760
might do so what

00:46:57.760 --> 00:47:02.019
we've what we worked through was not digging into any one

00:47:02.019 --> 00:47:03.400
specific issue I

00:47:03.400 --> 00:47:06.920
know y'all have had conversations much as Ethan mentioned

00:47:06.920 --> 00:47:08.119
about some specific

00:47:08.119 --> 00:47:11.630
issues that have happened but to really try to understand

00:47:11.630 --> 00:47:12.639
the process the

00:47:12.639 --> 00:47:16.190
internal procedures behind some you know just general

00:47:16.190 --> 00:47:17.840
standardized operating

00:47:17.840 --> 00:47:22.409
procedures and certain controls that you would expect to

00:47:22.409 --> 00:47:24.360
see or would like to see

00:47:24.360 --> 00:47:27.320
that help make sure those procedures are executed the

00:47:27.320 --> 00:47:28.880
appropriate way every time

00:47:28.880 --> 00:47:35.030
they happen so you know we started off by having a you know

00:47:35.030 --> 00:47:35.840
we started off just

00:47:35.840 --> 00:47:39.289
in meetings with with Ethan and different members of the

00:47:39.289 --> 00:47:41.039
management team

00:47:41.039 --> 00:47:45.010
trying to figure out well where are we going to focus this

00:47:45.010 --> 00:47:45.920
project and and

00:47:45.920 --> 00:47:49.340
through those conversations and talking about just some of

00:47:49.340 --> 00:47:50.119
the some of the

00:47:50.119 --> 00:47:54.480
challenges and and in the middle of the transition wanted

00:47:54.480 --> 00:47:56.000
to evaluate some of

00:47:56.000 --> 00:48:00.469
the processes we identified six areas that we were going to

00:48:00.469 --> 00:48:01.639
focus on in our

00:48:01.639 --> 00:48:06.610
review so the first one which we kind of came up with these

00:48:06.610 --> 00:48:07.880
titles landfill

00:48:07.880 --> 00:48:12.239
commodity sales and cash collections so really what this is

00:48:12.239 --> 00:48:13.039
is you know

00:48:13.039 --> 00:48:17.030
there's you come into the landfill you go through a scale

00:48:17.030 --> 00:48:17.960
house there's

00:48:17.960 --> 00:48:22.170
procedures to to to weigh a vehicle to process that

00:48:22.170 --> 00:48:23.719
transaction you have

00:48:23.719 --> 00:48:26.300
vehicles coming in and going out and how do we make sure

00:48:26.300 --> 00:48:27.760
that that those what are

00:48:27.760 --> 00:48:31.460
the what are the processes and the controls to make sure

00:48:31.460 --> 00:48:32.500
that we that we

00:48:32.500 --> 00:48:37.239
record every transaction that we weigh every vehicle and we

00:48:37.239 --> 00:48:39.360
also included did a

00:48:39.360 --> 00:48:42.320
little bit of looking at where there's commodity

00:48:42.320 --> 00:48:44.559
specifically just metals where

00:48:44.559 --> 00:48:48.000
there might be a market for selling these out of the

00:48:48.000 --> 00:48:49.260
landfill how do we do

00:48:49.260 --> 00:48:51.949
that and what are the controls that we use to make sure

00:48:51.949 --> 00:48:52.719
that those are done

00:48:52.719 --> 00:48:59.619
properly when that happens there was as Ian as he as he

00:48:59.619 --> 00:49:00.360
said that Ethan

00:49:00.360 --> 00:49:05.639
mentioned a lot of focus on just project management initi

00:49:05.639 --> 00:49:07.199
ating a project

00:49:07.199 --> 00:49:12.099
documenting the person the the protocol for a project what

00:49:12.099 --> 00:49:13.000
is the the

00:49:13.000 --> 00:49:16.460
preparation the review the documentation evaluation of

00:49:16.460 --> 00:49:17.840
initiating a project

00:49:17.840 --> 00:49:21.070
within the landfill and that could be really implementing a

00:49:21.070 --> 00:49:21.840
new business

00:49:21.840 --> 00:49:27.449
initiative you know changing up processes construction

00:49:27.449 --> 00:49:28.039
projects that

00:49:28.039 --> 00:49:30.530
might happen on the landfill a lot of this could take a lot

00:49:30.530 --> 00:49:31.199
of different

00:49:31.199 --> 00:49:35.099
avenues but what you what we would what you want to see is

00:49:35.099 --> 00:49:36.480
that there's some

00:49:36.480 --> 00:49:39.960
protocols and some procedures in place as we work up to

00:49:39.960 --> 00:49:41.639
approving a project and

00:49:41.639 --> 00:49:45.869
then managing on a go-forward so we tried to get deep into

00:49:45.869 --> 00:49:46.960
how this happens

00:49:46.960 --> 00:49:49.500
at the landfill and then associated with that a lot of

00:49:49.500 --> 00:49:50.480
times you'll have

00:49:50.480 --> 00:49:54.519
contracts so we looked at you know contract management

00:49:54.519 --> 00:49:55.360
recording and

00:49:55.360 --> 00:49:58.369
tracking within the landfill as well as part of this

00:49:58.369 --> 00:49:59.860
process purchase

00:49:59.860 --> 00:50:05.079
requisition this is not the centralized procurement

00:50:05.079 --> 00:50:06.440
function of the city we were

00:50:06.440 --> 00:50:11.280
focused at at the landfill so kind of running up to before

00:50:11.280 --> 00:50:12.400
you would do

00:50:12.400 --> 00:50:15.840
procure of you know formal procurement what are the

00:50:15.840 --> 00:50:17.239
procedures internally to

00:50:17.239 --> 00:50:20.039
make sure that this is really something we need to purchase

00:50:20.039 --> 00:50:21.000
that the sears not

00:50:21.000 --> 00:50:25.159
you know maybe another way that we could obtain these

00:50:25.159 --> 00:50:27.400
materials and the

00:50:27.400 --> 00:50:31.230
authorization and documentation that happens within within

00:50:31.230 --> 00:50:32.320
the landfill for

00:50:32.320 --> 00:50:37.739
purchasing budget preparation you know we talked about we

00:50:37.739 --> 00:50:38.800
looked at the process

00:50:38.800 --> 00:50:42.719
internally within the landfill to develop their budget kind

00:50:42.719 --> 00:50:43.480
of up to the

00:50:43.480 --> 00:50:46.369
point where it's turned over to finance and then and then

00:50:46.369 --> 00:50:47.480
consolidated into the

00:50:47.480 --> 00:50:50.920
budget with the city it was really the the specific

00:50:50.920 --> 00:50:52.360
procedures within solid

00:50:52.360 --> 00:50:57.199
ways to develop the budget for their department and and and

00:50:57.199 --> 00:50:58.760
kind of monitor

00:50:58.760 --> 00:51:02.400
it on a go-forward and then we looked at fixed asset

00:51:02.400 --> 00:51:04.000
inventory and tracking and

00:51:04.000 --> 00:51:06.739
really what that was you know there's a lot of equipment

00:51:06.739 --> 00:51:07.880
and assets out at the

00:51:07.880 --> 00:51:11.690
landfill and you know having an inventory of those and

00:51:11.690 --> 00:51:12.360
tracking and

00:51:12.360 --> 00:51:15.440
utilization of those we tried to understand how that's done

00:51:15.440 --> 00:51:16.000
out at the

00:51:16.000 --> 00:51:20.840
landfill and then the last one is contract labor and

00:51:20.840 --> 00:51:22.719
overtime there's a

00:51:22.719 --> 00:51:26.619
lot of contract labor at the landfill and we looked at the

00:51:26.619 --> 00:51:27.519
process for

00:51:27.519 --> 00:51:32.360
engaging that labor monitoring what they do approving it as

00:51:32.360 --> 00:51:33.960
well as approval and

00:51:33.960 --> 00:51:37.539
tracking of overtime for the for the full-time staff at the

00:51:37.539 --> 00:51:39.320
landfill so you

00:51:39.320 --> 00:51:43.389
know it was a lot of different processes and pieces that we

00:51:43.389 --> 00:51:46.079
looked at and you

00:51:46.079 --> 00:51:48.090
know what just to kind of be able to give you a little bit

00:51:48.090 --> 00:51:49.000
more idea of what we

00:51:49.000 --> 00:51:54.699
actually did so we spent a lot of time on site at the

00:51:54.699 --> 00:51:56.039
landfill and and with

00:51:56.039 --> 00:52:00.940
Ethan's team from the management team to operations

00:52:00.940 --> 00:52:02.880
supervisors to the to the

00:52:02.880 --> 00:52:06.559
folks working in the scale house we we walked all around

00:52:06.559 --> 00:52:07.719
that place we had

00:52:07.719 --> 00:52:11.969
meetings with just about everybody I think and really we

00:52:11.969 --> 00:52:13.360
wanted to understand

00:52:13.360 --> 00:52:17.010
how these processes occur we wanted that to talk to people

00:52:17.010 --> 00:52:18.360
about how they're done

00:52:18.360 --> 00:52:22.929
we wanted to observe them being performed we wanted to see

00:52:22.929 --> 00:52:23.840
when I have

00:52:23.840 --> 00:52:26.809
to log into a system to enter a transaction how does that

00:52:26.809 --> 00:52:27.400
actually

00:52:27.400 --> 00:52:31.489
happen and what does the screen look like that where I

00:52:31.489 --> 00:52:33.559
record that so we we

00:52:33.559 --> 00:52:38.400
we were at the individuals workspace trying to observe and

00:52:38.400 --> 00:52:39.679
understand how

00:52:39.679 --> 00:52:44.739
these activities occur and one of the key things that we

00:52:44.739 --> 00:52:47.119
look for our internal

00:52:47.119 --> 00:52:51.239
control so as we were preparing for our walkthroughs or our

00:52:51.239 --> 00:52:52.119
interviews we would

00:52:52.119 --> 00:52:55.639
say well what are the what are the controls the activities

00:52:55.639 --> 00:52:56.679
we would expect

00:52:56.679 --> 00:53:00.340
to see that kind of give us ourselves and my team a

00:53:00.340 --> 00:53:02.239
benchmark of you know if

00:53:02.239 --> 00:53:06.389
I'm gonna go if we're gonna do let's just take purchasing

00:53:06.389 --> 00:53:07.480
for example if

00:53:07.480 --> 00:53:10.019
there's if we're gonna purchase something we'd expect to

00:53:10.019 --> 00:53:10.480
see that

00:53:10.480 --> 00:53:14.829
there's a delegation of authority there are certain levels

00:53:14.829 --> 00:53:16.159
of approval and those

00:53:16.159 --> 00:53:20.119
are documented budgeting you would expect that there's

00:53:20.119 --> 00:53:21.519
identification of

00:53:21.519 --> 00:53:24.210
individuals that own certain parts of the budget that they

00:53:24.210 --> 00:53:25.119
've worked through

00:53:25.119 --> 00:53:28.570
that and there's approval of that we look at system

00:53:28.570 --> 00:53:30.079
controls so we did some

00:53:30.079 --> 00:53:33.699
evaluation of access who has what what are what are the

00:53:33.699 --> 00:53:35.519
access privileges within

00:53:35.519 --> 00:53:37.579
these systems that they use the landfill and what does that

00:53:37.579 --> 00:53:39.480
allow people to do so

00:53:39.480 --> 00:53:42.099
we kind of trying to develop some expected controls that we

00:53:42.099 --> 00:53:42.760
could use as a

00:53:42.760 --> 00:53:46.980
benchmark to when we went out into the field to evaluate

00:53:46.980 --> 00:53:47.880
the activities that

00:53:47.880 --> 00:53:50.909
are actually happening and so we use that to map when we

00:53:50.909 --> 00:53:51.960
looked for these

00:53:51.960 --> 00:53:55.889
controls and didn't have to match exactly what what we

00:53:55.889 --> 00:53:57.519
thought we'd see we

00:53:57.519 --> 00:54:00.260
were looking for the objective of that control being

00:54:00.260 --> 00:54:01.639
achieved and so we mapped

00:54:01.639 --> 00:54:07.789
those out and where where we saw a gap we we provided we

00:54:07.789 --> 00:54:08.840
had an observation we

00:54:08.840 --> 00:54:11.800
provided what we call points for consideration or

00:54:11.800 --> 00:54:12.920
recommendations to

00:54:12.920 --> 00:54:17.329
management if we didn't see a control where we thought we

00:54:17.329 --> 00:54:18.800
would see one that

00:54:18.800 --> 00:54:23.639
resulted in a recommendation or if we saw control or a step

00:54:23.639 --> 00:54:24.800
in the process

00:54:24.800 --> 00:54:28.460
that we thought could be enhanced made more efficient that

00:54:28.460 --> 00:54:29.320
resulted in a

00:54:29.320 --> 00:54:36.769
recommendation as well so all of our recommendations here

00:54:36.769 --> 00:54:38.639
are risk rated as

00:54:38.639 --> 00:54:44.789
high moderate or low which is a judgmental risk rating you

00:54:44.789 --> 00:54:45.960
know it really

00:54:45.960 --> 00:54:49.400
something that's high would be if there was not a control

00:54:49.400 --> 00:54:50.199
somewhere where we

00:54:50.199 --> 00:54:54.750
thought there needed to be one if we thought there were

00:54:54.750 --> 00:54:56.320
gaps in the process

00:54:56.320 --> 00:55:00.920
you know or lack of a formal process which we'll see some

00:55:00.920 --> 00:55:02.400
of the high-risk

00:55:02.400 --> 00:55:05.900
findings specifically where most of them are in the project

00:55:05.900 --> 00:55:06.679
and contract

00:55:06.679 --> 00:55:12.500
initiation and monitoring procedures formalization of

00:55:12.500 --> 00:55:14.000
process so that people

00:55:14.000 --> 00:55:17.449
know what to do and how to do it that that those types of

00:55:17.449 --> 00:55:18.719
things we would say

00:55:18.719 --> 00:55:23.179
you know that's a higher risk finding there's a likelihood

00:55:23.179 --> 00:55:24.360
that you could

00:55:24.360 --> 00:55:27.880
have mistakes or errors without having some kind of formal

00:55:27.880 --> 00:55:29.079
procedure there or

00:55:29.079 --> 00:55:32.250
controls to make sure that it's done the way the way you

00:55:32.250 --> 00:55:33.519
expect it to be every

00:55:33.519 --> 00:55:39.019
time moderate would be you know maybe there's a control but

00:55:39.019 --> 00:55:40.000
it's not really

00:55:40.000 --> 00:55:43.449
designed to fully address what it's supposed to or there's

00:55:43.449 --> 00:55:44.199
some kind of

00:55:44.199 --> 00:55:46.829
segregation of duties issue maybe you've got people that

00:55:46.829 --> 00:55:48.079
have too many steps in

00:55:48.079 --> 00:55:51.530
the process and we need to break that up lower risk

00:55:51.530 --> 00:55:52.920
findings tend to be more

00:55:52.920 --> 00:55:56.619
operational this is something we could do to maybe gain

00:55:56.619 --> 00:56:00.559
efficiency or better

00:56:00.559 --> 00:56:05.750
utilize some of our systems or technology so what we found

00:56:05.750 --> 00:56:06.960
is you know

00:56:06.960 --> 00:56:10.010
across these six areas there we found controls in all of

00:56:10.010 --> 00:56:11.280
them even in some of

00:56:11.280 --> 00:56:15.409
the areas where there's not what I would say a formal

00:56:15.409 --> 00:56:17.059
process talking to

00:56:17.059 --> 00:56:21.289
different people there there are controls and things that

00:56:21.289 --> 00:56:22.280
they would do

00:56:22.280 --> 00:56:27.519
that make sure you know these some some level of procedure

00:56:27.519 --> 00:56:29.719
or review occurs may

00:56:29.719 --> 00:56:33.250
not be standardized but we did identify controls across all

00:56:33.250 --> 00:56:34.360
of these areas and

00:56:34.360 --> 00:56:37.400
for the most part we found some recommendations in all of

00:56:37.400 --> 00:56:38.320
these areas as

00:56:38.320 --> 00:56:49.760
well I was planning to focus on well these 10 items where

00:56:49.760 --> 00:56:50.840
what we would that

00:56:50.840 --> 00:56:55.789
we risk rated as high and kind of summarize these these

00:56:55.789 --> 00:56:56.920
kind of more

00:56:56.920 --> 00:57:01.309
significant findings for you guys so the first one and

00:57:01.309 --> 00:57:05.039
really the first two here

00:57:05.039 --> 00:57:12.489
relate to the landfill sales and commodity sales process

00:57:12.489 --> 00:57:14.000
the first one is

00:57:14.000 --> 00:57:19.039
we're recommending a cost of service study and and really

00:57:19.039 --> 00:57:20.280
what that is if

00:57:20.280 --> 00:57:23.909
when there's rates that are established out to landfill if

00:57:23.909 --> 00:57:25.079
you come in and you

00:57:25.079 --> 00:57:29.280
you go through the scale house your vehicle will be weighed

00:57:29.280 --> 00:57:30.000
you'll pay a

00:57:30.000 --> 00:57:34.909
rate to to dispose of your waste there are multiple rates

00:57:34.909 --> 00:57:35.960
though you know let's

00:57:35.960 --> 00:57:39.650
let me let me give an example of say a refrigerator if I

00:57:39.650 --> 00:57:41.480
want to dispose of a

00:57:41.480 --> 00:57:45.639
refrigerator at the landfill I believe it's $25 to drop it

00:57:45.639 --> 00:57:47.039
off up I think

00:57:47.039 --> 00:57:50.210
that's the rate but but there's a defined rate to dispose

00:57:50.210 --> 00:57:51.079
of a refrigerator

00:57:51.079 --> 00:57:55.469
well how did we come up with that rate is what we would ask

00:57:55.469 --> 00:57:56.800
you know what is

00:57:56.800 --> 00:58:01.360
the what are the steps that we go through to establish that

00:58:01.360 --> 00:58:02.400
rate does it

00:58:02.400 --> 00:58:07.340
cover our costs to receive store process properly dispose

00:58:07.340 --> 00:58:08.800
of a refrigerator well I

00:58:08.800 --> 00:58:12.530
don't personally know the answer to that question but but

00:58:12.530 --> 00:58:13.960
having some kind of a

00:58:13.960 --> 00:58:18.860
study that supports the rates that we use is what we're

00:58:18.860 --> 00:58:20.440
recommending so

00:58:20.440 --> 00:58:23.510
there's a lot of different rates they're established in the

00:58:23.510 --> 00:58:25.400
paradigm system but

00:58:25.400 --> 00:58:30.309
having some kind of analysis of of what those rates are and

00:58:30.309 --> 00:58:31.920
and how they cover

00:58:31.920 --> 00:58:34.800
the landfills costs and how we've determined that that's

00:58:34.800 --> 00:58:35.559
the appropriate

00:58:35.559 --> 00:58:43.130
rate is the basis of this recommendation the second one is

00:58:43.130 --> 00:58:44.800
enhanced system access

00:58:44.800 --> 00:58:49.789
controls within the paradigm application so at the scale

00:58:49.789 --> 00:58:50.679
house and

00:58:50.679 --> 00:58:55.420
within this process of you know processing transactions at

00:58:55.420 --> 00:58:56.519
the landfill

00:58:56.519 --> 00:59:01.440
people coming in using the landfill paying their fees

00:59:01.440 --> 00:59:03.039
recording those fees

00:59:03.039 --> 00:59:07.369
in the system there's there's there's there's an

00:59:07.369 --> 00:59:08.320
application that's used

00:59:08.320 --> 00:59:12.710
called paradigm and one of the things that we look at or

00:59:12.710 --> 00:59:14.199
really anytime you're

00:59:14.199 --> 00:59:17.320
considering internal control is there are the manual steps

00:59:17.320 --> 00:59:18.760
that happen so this

00:59:18.760 --> 00:59:22.869
is what I do as a person working in this process I come I

00:59:22.869 --> 00:59:25.179
use the system I talk

00:59:25.179 --> 00:59:29.199
to the customer the things that I would do but there's also

00:59:29.199 --> 00:59:31.400
what you have the

00:59:31.400 --> 00:59:34.900
ability to do within the system and it might not be part of

00:59:34.900 --> 00:59:36.119
your normal process

00:59:36.119 --> 00:59:41.679
but access allows folks sometimes to do more than what they

00:59:41.679 --> 00:59:43.519
should and just

00:59:43.519 --> 00:59:46.610
because they don't necessarily know that or do it on a

00:59:46.610 --> 00:59:48.559
regular basis doesn't mean

00:59:48.559 --> 00:59:51.929
we don't want to restrict access it's a system control it's

00:59:51.929 --> 00:59:53.239
a preventive control

00:59:53.239 --> 00:59:59.019
that we can do so specifically you know we noticed that the

00:59:59.019 --> 01:00:00.840
folks that can

01:00:00.840 --> 01:00:04.800
process transactions in the scale house also have the

01:00:04.800 --> 01:00:06.480
ability to change the

01:00:06.480 --> 01:00:10.539
rates and access within the system when we started digging

01:00:10.539 --> 01:00:11.920
a little bit deeper

01:00:11.920 --> 01:00:16.920
really just needs a needs some fine-tuning to make sure

01:00:16.920 --> 01:00:18.079
that people

01:00:18.079 --> 01:00:22.789
can't circumvent some of the good controls we do have in

01:00:22.789 --> 01:00:24.199
that process by

01:00:24.199 --> 01:00:27.639
by using some of their their access even though it's not

01:00:27.639 --> 01:00:28.659
necessarily part of what

01:00:28.659 --> 01:00:33.719
they would normally do and in in their part of the process

01:00:33.719 --> 01:00:37.039
so the next five so

01:00:37.039 --> 01:00:42.320
three through seven really all have to do with project

01:00:42.320 --> 01:00:43.800
management and contract

01:00:43.800 --> 01:00:49.559
management and not not to rehash and I want to want to

01:00:49.559 --> 01:00:50.440
clarify you know we

01:00:50.440 --> 01:00:54.099
didn't look at any of the specific issues that have

01:00:54.099 --> 01:00:55.840
happened over you know

01:00:55.840 --> 01:00:59.630
mining or or the CNG facility that I know y'all have had a

01:00:59.630 --> 01:01:01.280
lot of conversation

01:01:01.280 --> 01:01:05.300
about over recent months but some of the some of the back

01:01:05.300 --> 01:01:06.960
office processes for

01:01:06.960 --> 01:01:11.340
those we did we did talk about with with the solid waste

01:01:11.340 --> 01:01:13.159
team and and really

01:01:13.159 --> 01:01:16.809
formally defining what constitutes a project is the first

01:01:16.809 --> 01:01:19.559
step here so having

01:01:19.559 --> 01:01:23.010
you want to get to having procedure and some standard

01:01:23.010 --> 01:01:24.679
operating procedure and

01:01:24.679 --> 01:01:28.840
control but it really starts with what having a definition

01:01:28.840 --> 01:01:29.760
of when that that

01:01:29.760 --> 01:01:34.480
procedure would would be required so you know it would be

01:01:34.480 --> 01:01:35.639
new business

01:01:35.639 --> 01:01:41.119
initiatives capital projects on the landfill we've given

01:01:41.119 --> 01:01:42.280
some recommendations

01:01:42.280 --> 01:01:44.869
to management of when this would specifically apply but it

01:01:44.869 --> 01:01:45.360
's really

01:01:45.360 --> 01:01:49.469
having a documented clear definition of what a project is

01:01:49.469 --> 01:01:50.480
so they can be

01:01:50.480 --> 01:01:54.380
communicated to the team at the landfill when we have an

01:01:54.380 --> 01:01:55.800
issues like this or

01:01:55.800 --> 01:01:59.519
initiatives like this we've got a protocol that kicks in

01:01:59.519 --> 01:02:00.599
and so defining

01:02:00.599 --> 01:02:04.070
that formally is really our first recommendation and a lot

01:02:04.070 --> 01:02:04.480
of the

01:02:04.480 --> 01:02:09.559
following ones kind of key off of this first one initially

01:02:09.559 --> 01:02:12.039
so another another

01:02:12.039 --> 01:02:15.889
recommendation is having number five is I'm sorry number

01:02:15.889 --> 01:02:18.000
four a business case

01:02:18.000 --> 01:02:23.539
analysis which we've provided some really specific kind of

01:02:23.539 --> 01:02:25.039
detailed steps

01:02:25.039 --> 01:02:30.360
steps to Ethan and the team on how to start to initiate

01:02:30.360 --> 01:02:33.320
this but it having

01:02:33.320 --> 01:02:37.920
having a staged approach so once once we we determine okay

01:02:37.920 --> 01:02:39.119
we've got a project

01:02:39.119 --> 01:02:42.820
based on our definition of what a project is we're going to

01:02:42.820 --> 01:02:43.480
go through a

01:02:43.480 --> 01:02:48.039
protocol of what are what is the purpose of this project

01:02:48.039 --> 01:02:50.079
why are we doing it is

01:02:50.079 --> 01:02:53.849
it the result you know is it is it are we trying to be

01:02:53.849 --> 01:02:55.639
innovative and we think

01:02:55.639 --> 01:02:59.820
we can you know we think this could be a revenue source or

01:02:59.820 --> 01:03:01.639
this could reduce our

01:03:01.639 --> 01:03:06.909
cost or is this something that we need to do because there

01:03:06.909 --> 01:03:07.880
's a new TCEQ

01:03:07.880 --> 01:03:10.170
regulation and we need to comply with it it could take a

01:03:10.170 --> 01:03:11.360
lot of different things

01:03:11.360 --> 01:03:15.630
but what's the driver for us wanting to do this project and

01:03:15.630 --> 01:03:17.519
what are what's the

01:03:17.519 --> 01:03:22.380
desired outcome documenting all this out formally so you

01:03:22.380 --> 01:03:24.599
can have you know

01:03:24.599 --> 01:03:29.329
conversations within all of the kind of key stakeholders in

01:03:29.329 --> 01:03:30.800
the team is really

01:03:30.800 --> 01:03:33.420
kind of a first step and then say okay well here's kind of

01:03:33.420 --> 01:03:34.079
an initial

01:03:34.079 --> 01:03:38.000
documentation and expectation of what we want to achieve

01:03:38.000 --> 01:03:39.679
let's start with that

01:03:39.679 --> 01:03:43.500
conversation and document it and then we start to move

01:03:43.500 --> 01:03:44.840
forward into more more

01:03:44.840 --> 01:03:48.670
detailed parts of the plan so what are the what are the

01:03:48.670 --> 01:03:50.239
what are the risks or

01:03:50.239 --> 01:03:53.199
the things that we think could go wrong what what are the

01:03:53.199 --> 01:03:54.360
different options that

01:03:54.360 --> 01:03:57.869
we're going to look at that we we know we think this might

01:03:57.869 --> 01:03:58.920
be an avenue this

01:03:58.920 --> 01:04:02.369
could be an avenue what do we think the best way to go is

01:04:02.369 --> 01:04:03.320
and why is it better

01:04:03.320 --> 01:04:07.679
than our other options what are the financial what's the

01:04:07.679 --> 01:04:08.280
financial

01:04:08.280 --> 01:04:14.019
feasibility of this project revenues expenses running some

01:04:14.019 --> 01:04:15.519
kind of sensitivity

01:04:15.519 --> 01:04:22.179
analysis on different outcomes so so there's a there's a

01:04:22.179 --> 01:04:24.400
full project and I

01:04:24.400 --> 01:04:29.690
guess evaluation business case analysis that we would like

01:04:29.690 --> 01:04:31.239
to see or you know

01:04:31.239 --> 01:04:34.780
that we've recommended be implemented and documented

01:04:34.780 --> 01:04:36.360
thoroughly throughout an

01:04:36.360 --> 01:04:43.460
internal preparation and review process the next one here

01:04:43.460 --> 01:04:46.280
is again kind of once

01:04:46.280 --> 01:04:50.639
you approve a project we have to manage it on a go-forward

01:04:50.639 --> 01:04:54.480
so one thing we've

01:04:54.480 --> 01:04:58.059
we've recommended and and when you have you know

01:04:58.059 --> 01:05:00.239
potentially multiple large

01:05:00.239 --> 01:05:04.250
projects going on at one time having whether it's even just

01:05:04.250 --> 01:05:05.239
one person or

01:05:05.239 --> 01:05:11.090
multiple people someone that's focused on managing projects

01:05:11.090 --> 01:05:12.440
and so that that

01:05:12.440 --> 01:05:15.960
knows what the timeline is what the milestones are what the

01:05:15.960 --> 01:05:17.159
expectations are

01:05:17.159 --> 01:05:21.730
where we should be along the path of the project that's

01:05:21.730 --> 01:05:23.559
really monitoring that as

01:05:23.559 --> 01:05:27.070
a centralized component at the landfill is a right is is

01:05:27.070 --> 01:05:28.760
what we're recommending

01:05:28.760 --> 01:05:33.360
here so whether they're the specific project manager that's

01:05:33.360 --> 01:05:34.320
how executing the

01:05:34.320 --> 01:05:37.780
project could be different but someone that's overseeing

01:05:37.780 --> 01:05:39.039
and making sure that

01:05:39.039 --> 01:05:43.880
projects are where they need to be and if they're not how

01:05:43.880 --> 01:05:45.039
are we going to get

01:05:45.039 --> 01:05:53.360
them back on track so the next the next one item number six

01:05:53.360 --> 01:05:54.880
kind of really goes

01:05:54.880 --> 01:05:58.360
more and getting more into the contract part of what we

01:05:58.360 --> 01:05:59.599
looked at here but the

01:05:59.599 --> 01:06:03.079
really what what are we ask questions what what are the

01:06:03.079 --> 01:06:04.400
different types of

01:06:04.400 --> 01:06:08.280
contracts we have what what are the different activities

01:06:08.280 --> 01:06:09.559
that would require

01:06:09.559 --> 01:06:14.489
a contract and and you know having a clear definition so

01:06:14.489 --> 01:06:16.000
that folks out at

01:06:16.000 --> 01:06:19.150
the landfill and the management team out there kind of

01:06:19.150 --> 01:06:20.840
really knows what what do

01:06:20.840 --> 01:06:24.829
we when do we need to have a contract what constitutes a

01:06:24.829 --> 01:06:26.880
contract is something

01:06:26.880 --> 01:06:30.980
we're recommending here and and and I would say this this

01:06:30.980 --> 01:06:32.320
goes into this would

01:06:32.320 --> 01:06:35.760
include leases purchase contracts of which you know your

01:06:35.760 --> 01:06:36.719
procurement team is

01:06:36.719 --> 01:06:38.780
going to be involved in that at some point but you could

01:06:38.780 --> 01:06:39.519
have purchase you

01:06:39.519 --> 01:06:43.039
could have sale contracts you've definitely got leases but

01:06:43.039 --> 01:06:45.239
but we need to

01:06:45.239 --> 01:06:48.679
have the clear definition definition of when we would

01:06:48.679 --> 01:06:50.119
expect a contract to be in

01:06:50.119 --> 01:06:54.760
place and and then kind of adding on to that one number

01:06:54.760 --> 01:06:56.840
seven here is specific

01:06:56.840 --> 01:07:01.880
levels of review and monitoring procedures for a contract

01:07:01.880 --> 01:07:02.840
so if we are

01:07:02.840 --> 01:07:05.719
going to enter into a lease of which there are multiple le

01:07:05.719 --> 01:07:07.559
ases at the landfill

01:07:07.559 --> 01:07:12.110
who needs to review that well I was I would assume it would

01:07:12.110 --> 01:07:13.440
be management team

01:07:13.440 --> 01:07:18.280
at the at the landfill but it might also be the general

01:07:18.280 --> 01:07:20.199
counsel for the city

01:07:20.199 --> 01:07:24.429
other members of senior management in the city so laying

01:07:24.429 --> 01:07:25.519
out who are the

01:07:25.519 --> 01:07:29.039
required people that need to review a contract and any kind

01:07:29.039 --> 01:07:30.000
of form that could

01:07:30.000 --> 01:07:34.599
take as well as how are we going to inventory those

01:07:34.599 --> 01:07:35.719
contracts so we know at

01:07:35.719 --> 01:07:38.869
any given time what our contractual obligations are and who

01:07:38.869 --> 01:07:40.400
they are to and

01:07:40.400 --> 01:07:45.300
being able to monitor those terms of the contract and you

01:07:45.300 --> 01:07:47.239
know when does it expire

01:07:47.239 --> 01:07:51.360
are we going to renew this and actively working to manage

01:07:51.360 --> 01:07:52.800
that contract on a go

01:07:52.800 --> 01:07:56.989
forward we've provided some recommendations to management

01:07:56.989 --> 01:07:57.239
on that

01:07:57.239 --> 01:08:02.559
as well so that that that's a lot of meat there on the

01:08:02.559 --> 01:08:03.639
project management and

01:08:03.639 --> 01:08:10.239
contract process from there number eight really was getting

01:08:10.239 --> 01:08:11.460
more into the

01:08:11.460 --> 01:08:15.469
budgeting process strategic budgeting and so really what we

01:08:15.469 --> 01:08:16.039
're talking about

01:08:16.039 --> 01:08:20.500
here is having some clear guidelines or expectations and

01:08:20.500 --> 01:08:24.680
process on when we're

01:08:24.680 --> 01:08:29.079
developing the budget at the solid waste department

01:08:29.079 --> 01:08:31.119
internally before it gets

01:08:31.119 --> 01:08:34.029
pushed up the chain to finance and and consolidated with

01:08:34.029 --> 01:08:35.119
the rest of the city

01:08:35.119 --> 01:08:40.300
they have to develop their budget and you know what are the

01:08:40.300 --> 01:08:40.760
different

01:08:40.760 --> 01:08:42.909
departments what are the different individuals that are

01:08:42.909 --> 01:08:43.399
going to own

01:08:43.399 --> 01:08:46.850
certain parts of the budget what's the timeline with which

01:08:46.850 --> 01:08:47.640
the budget is going

01:08:47.640 --> 01:08:53.159
to be prepared you know what are what are the expectations

01:08:53.159 --> 01:08:54.279
within the budget

01:08:54.279 --> 01:08:57.970
and the documentation for certain assumptions so you know

01:08:57.970 --> 01:08:59.399
you don't have

01:08:59.399 --> 01:09:03.090
instances where it's just well we had we had that number

01:09:03.090 --> 01:09:04.479
there last year so we're

01:09:04.479 --> 01:09:07.720
not going to roll it forward we want assumptions if there's

01:09:07.720 --> 01:09:08.520
going to be an

01:09:08.520 --> 01:09:12.989
increase in cost for certain areas if there's large budget

01:09:12.989 --> 01:09:14.239
line items that

01:09:14.239 --> 01:09:18.270
have big values in them what what let's break this down let

01:09:18.270 --> 01:09:19.159
's talk about what

01:09:19.159 --> 01:09:24.159
really goes into this so that you have more of a strategic

01:09:24.159 --> 01:09:25.560
initial budget but

01:09:25.560 --> 01:09:29.010
it also helps you monitor the performance against your

01:09:29.010 --> 01:09:30.920
budget in a more detailed

01:09:30.920 --> 01:09:36.329
kind of progressive way as you go forward these last two

01:09:36.329 --> 01:09:37.800
have to do with

01:09:37.800 --> 01:09:43.220
contract labor and overtime a strategic staffing plan is

01:09:43.220 --> 01:09:44.359
what we've recommended

01:09:44.359 --> 01:09:49.270
here and it really gets into beyond just lay direct

01:09:49.270 --> 01:09:51.680
contract labor and overtime

01:09:51.680 --> 01:09:57.000
but more of a detailed analysis of you know how much time

01:09:57.000 --> 01:09:58.479
does it take to

01:09:58.479 --> 01:10:03.180
really operate the landfill and how much labor do we need

01:10:03.180 --> 01:10:04.600
on a daily weekly

01:10:04.600 --> 01:10:08.789
monthly annual basis what are those people in different

01:10:08.789 --> 01:10:10.800
positions doing what

01:10:10.800 --> 01:10:15.810
do we need them to do at different levels what kind of

01:10:15.810 --> 01:10:17.399
capacity do we know

01:10:17.399 --> 01:10:21.630
we need because we can go from being really slow to really

01:10:21.630 --> 01:10:22.640
busy in a very

01:10:22.640 --> 01:10:26.800
short amount of time and how much do we want to rely on how

01:10:26.800 --> 01:10:28.079
much are we relying

01:10:28.079 --> 01:10:31.840
on contract labor now how much do we want to be relying on

01:10:31.840 --> 01:10:33.159
and you have a

01:10:33.159 --> 01:10:37.489
benchmark not to say that it's would never deviate from the

01:10:37.489 --> 01:10:39.119
plan but you have

01:10:39.119 --> 01:10:43.810
some kind of expectation that you can then manage from so

01:10:43.810 --> 01:10:45.199
that's that's that's

01:10:45.199 --> 01:10:48.890
the that's the recommendation there and then really just

01:10:48.890 --> 01:10:50.000
there is a lot of

01:10:50.000 --> 01:10:54.550
labor and overtime and having some more kind of oversight

01:10:54.550 --> 01:10:58.399
and management of you

01:10:58.399 --> 01:11:01.069
know be a bit of all of that but also looking back over

01:11:01.069 --> 01:11:02.359
time and seeing where

01:11:02.359 --> 01:11:07.779
where where are we using our direct labor what are we

01:11:07.779 --> 01:11:10.680
asking them to do are

01:11:10.680 --> 01:11:14.659
we happy with the service that we're getting why do we have

01:11:14.659 --> 01:11:15.840
certain people

01:11:15.840 --> 01:11:18.390
maybe that are constantly working over time and is there

01:11:18.390 --> 01:11:19.359
some more strategic

01:11:19.359 --> 01:11:24.100
way we could do scheduling to reduce over time maybe do

01:11:24.100 --> 01:11:25.960
some some staggered

01:11:25.960 --> 01:11:28.859
scheduling that you have people coming in at different

01:11:28.859 --> 01:11:30.359
times and reduce any one

01:11:30.359 --> 01:11:37.949
individual working working over working over time so those

01:11:37.949 --> 01:11:39.079
are kind of the key

01:11:39.079 --> 01:11:43.640
our key findings the high the items that we dubbed as

01:11:43.640 --> 01:11:46.039
higher risk from this point

01:11:46.039 --> 01:11:48.569
forward in the presentation we've got supplemental

01:11:48.569 --> 01:11:49.960
information here which I'm

01:11:49.960 --> 01:11:55.039
happy to continue walking through if you if you would like

01:11:55.039 --> 01:11:56.800
or I can stop here and

01:11:56.800 --> 01:12:02.720
ask answer any questions yeah does anybody have looking

01:12:02.720 --> 01:12:02.960
through the

01:12:02.960 --> 01:12:07.800
supplemental information I think you've touched upon the

01:12:07.800 --> 01:12:09.520
high priority items

01:12:09.520 --> 01:12:15.720
which is great but you know if there's any questions or

01:12:15.720 --> 01:12:16.760
concerns about some of

01:12:16.760 --> 01:12:24.210
the moderate items or moderate risk recommendations or even

01:12:24.210 --> 01:12:25.079
the low as far

01:12:25.079 --> 01:12:36.529
as that goes or even more and just I gathered from the

01:12:36.529 --> 01:12:37.319
information that

01:12:37.319 --> 01:12:41.560
they're working on all of these high medium low yes ma'am

01:12:41.560 --> 01:12:43.119
so I believe once

01:12:43.119 --> 01:12:47.039
I'm done talking Ethan has is gonna come and give you a

01:12:47.039 --> 01:12:49.119
brief on all 21 high

01:12:49.119 --> 01:12:53.960
medium low they're all they're working to respond to each

01:12:53.960 --> 01:12:55.119
of them that is

01:12:55.119 --> 01:12:58.560
correct well and I just want to say I think this is a

01:12:58.560 --> 01:12:59.880
healthy thing for every

01:12:59.880 --> 01:13:02.829
organization to go through and if you don't have high

01:13:02.829 --> 01:13:04.760
moderate and low there's

01:13:04.760 --> 01:13:09.210
probably something wrong so I think it's very healthy that

01:13:09.210 --> 01:13:10.159
we identified these

01:13:10.159 --> 01:13:17.729
things and I had a question about the process I was just

01:13:17.729 --> 01:13:20.000
wondering did you

01:13:20.000 --> 01:13:29.699
work with the city auditor in this or to what extent we we

01:13:29.699 --> 01:13:31.079
did not work with the

01:13:31.079 --> 01:13:36.000
city auditor in this and well to the extent that the city

01:13:36.000 --> 01:13:36.920
auditor had done

01:13:36.920 --> 01:13:41.250
some procedures out at the landfill prior to us coming on

01:13:41.250 --> 01:13:43.319
site we we tried

01:13:43.319 --> 01:13:47.880
to not duplicate that effort so we wanted to make sure that

01:13:47.880 --> 01:13:48.520
we were

01:13:48.520 --> 01:13:52.579
spending our time looking at you know not doing something

01:13:52.579 --> 01:13:53.920
that had just been

01:13:53.920 --> 01:13:57.520
done by the city auditor and really focusing on things

01:13:57.520 --> 01:13:58.760
where we could where

01:13:58.760 --> 01:14:02.270
we could be of best use to to to the city and to the

01:14:02.270 --> 01:14:04.520
management team so from

01:14:04.520 --> 01:14:07.960
a standpoint of making sure we weren't duplicating effort

01:14:07.960 --> 01:14:09.039
that was that was

01:14:09.039 --> 01:14:14.680
definitely a consideration. I have a comment or maybe a

01:14:14.680 --> 01:14:16.039
question it appears

01:14:16.039 --> 01:14:20.520
that everything that was brought up and mentioned are

01:14:20.520 --> 01:14:23.899
common-sense basic business

01:14:23.899 --> 01:14:26.800
principles that I don't care if it's widgets or digits

01:14:26.800 --> 01:14:27.859
people ought to be

01:14:27.859 --> 01:14:33.100
doing. In sitting on this board over the last year and a

01:14:33.100 --> 01:14:34.960
half I don't I'm not

01:14:34.960 --> 01:14:37.420
sure that there's not one area that we haven't had

01:14:37.420 --> 01:14:38.479
presentations on so

01:14:38.479 --> 01:14:42.810
somebody's looked at. Then they come to the board for

01:14:42.810 --> 01:14:45.079
disclosure and comments and

01:14:45.079 --> 01:14:48.529
then they go to City Council. So what I'm getting out of

01:14:48.529 --> 01:14:49.560
this is that while you

01:14:49.560 --> 01:14:54.140
found this high medium and low it's not that these things

01:14:54.140 --> 01:14:55.840
aren't being looked at

01:14:55.840 --> 01:14:59.819
but they're within the departments from a control

01:14:59.819 --> 01:15:02.399
standpoint there's not as much

01:15:02.399 --> 01:15:08.600
formality and in some cases procedure to monitor that on a

01:15:08.600 --> 01:15:10.600
regular basis day to

01:15:10.600 --> 01:15:16.159
day month to month. That's an accurate statement so you

01:15:16.159 --> 01:15:16.960
know they're

01:15:16.960 --> 01:15:21.859
still doing business out there and people are trying to do

01:15:21.859 --> 01:15:22.600
their job and

01:15:22.600 --> 01:15:27.670
what they they think they need to do but from when we come

01:15:27.670 --> 01:15:29.920
in we're looking for

01:15:29.920 --> 01:15:33.489
kind of we're looking for standard process we're looking

01:15:33.489 --> 01:15:34.359
for internal

01:15:34.359 --> 01:15:39.770
control and we also want to see some kind of documentation

01:15:39.770 --> 01:15:41.199
that that we can

01:15:41.199 --> 01:15:45.119
roll so so I don't say oh this control you've got a control

01:15:45.119 --> 01:15:46.279
here but the only

01:15:46.279 --> 01:15:49.079
thing I can base that on is that somebody told me that they

01:15:49.079 --> 01:15:50.279
do that. So

01:15:50.279 --> 01:15:54.850
you know like you said there's there's there's business is

01:15:54.850 --> 01:15:56.960
happening they're

01:15:56.960 --> 01:15:59.869
there they're working through things they bring things here

01:15:59.869 --> 01:16:00.539
for you all to

01:16:00.539 --> 01:16:05.000
review. The level of documentation that we were able to see

01:16:05.000 --> 01:16:06.479
that would support

01:16:06.479 --> 01:16:09.989
kind of the the procedure and the review and the

01:16:09.989 --> 01:16:13.000
preparation and the performance

01:16:13.000 --> 01:16:16.779
of some of the controls you know that that's where some of

01:16:16.779 --> 01:16:17.960
our review art some

01:16:17.960 --> 01:16:21.090
of those moderate and lower risk recommendations go is to

01:16:21.090 --> 01:16:22.079
formalizing and

01:16:22.079 --> 01:16:27.340
documenting some of those procedures so that you know that

01:16:27.340 --> 01:16:28.560
it just really helps

01:16:28.560 --> 01:16:31.270
you make sure that they happen every single time and that

01:16:31.270 --> 01:16:31.960
they happen

01:16:31.960 --> 01:16:37.319
thoroughly and consistently.

01:16:38.359 --> 01:16:48.590
Any other questions? No? Okay thank you. Thank you all very

01:16:48.590 --> 01:16:48.920
much. Now the solution.

01:16:48.920 --> 01:17:00.350
John gets the fun part of the presentation. I drew the

01:17:00.350 --> 01:17:03.119
short end of the stick today. So I'm

01:17:03.119 --> 01:17:06.210
gonna go through these at a fairly high level and so

01:17:06.210 --> 01:17:07.359
certainly if you have

01:17:07.359 --> 01:17:10.810
questions as we go through the staff responses and the

01:17:10.810 --> 01:17:11.800
status feel free to

01:17:11.800 --> 01:17:15.550
stop me. One of the things I'll say at the outset is is I

01:17:15.550 --> 01:17:16.720
want to thank my

01:17:16.720 --> 01:17:20.239
staff they spent a lot of time with John and his folks and

01:17:20.239 --> 01:17:21.399
I'm continually

01:17:21.399 --> 01:17:23.789
impressed about how open-minded everyone is out there. A

01:17:23.789 --> 01:17:24.640
lot of this was

01:17:24.640 --> 01:17:27.079
challenging what they do every day. Show me how you do it

01:17:27.079 --> 01:17:29.000
and I'm just always

01:17:29.000 --> 01:17:32.920
really appreciate the the openness and the willingness to

01:17:32.920 --> 01:17:34.079
go through these

01:17:34.079 --> 01:17:36.340
processes and willingness to change and make no mistake we

01:17:36.340 --> 01:17:37.000
have a lot of things

01:17:37.000 --> 01:17:40.439
going on in the solid waste department right now. There's

01:17:40.439 --> 01:17:41.640
21 of these here like

01:17:41.640 --> 01:17:45.079
I said I'm gonna hit them at a very high level. Overall I

01:17:45.079 --> 01:17:46.359
want to kind of echo

01:17:46.359 --> 01:17:48.909
what John said though is that a lot of this comes down to

01:17:48.909 --> 01:17:49.880
making sure that we

01:17:49.880 --> 01:17:52.449
have clear roles, responsibilities, the delegation of

01:17:52.449 --> 01:17:53.880
authority. I think in my

01:17:53.880 --> 01:17:56.060
short time in solid waste that's one of the things that I

01:17:56.060 --> 01:17:57.039
've seen is really one

01:17:57.039 --> 01:17:59.819
of our biggest challenges is whose job is this? Because of

01:17:59.819 --> 01:18:01.000
his five people's jobs

01:18:01.000 --> 01:18:04.439
we have a real hard time staying consistent. That's

01:18:04.439 --> 01:18:05.399
especially true when

01:18:05.399 --> 01:18:08.399
it comes to contracts, project management is a lot of the

01:18:08.399 --> 01:18:09.680
operations managers out

01:18:09.680 --> 01:18:12.760
there were really relied upon to be the sole driver of

01:18:12.760 --> 01:18:13.920
those ships and

01:18:13.920 --> 01:18:17.680
whenever that happens something has to give and I think

01:18:17.680 --> 01:18:18.319
that's kind of what

01:18:18.319 --> 01:18:20.810
we've seen in a lot of cases. The other thing is making

01:18:20.810 --> 01:18:21.720
sure that we have those

01:18:21.720 --> 01:18:24.369
standard operating procedures. In some cases we're going to

01:18:24.369 --> 01:18:25.159
be adhering to what

01:18:25.159 --> 01:18:27.960
the city already does. In some cases we're going to build

01:18:27.960 --> 01:18:28.640
some of this from

01:18:28.640 --> 01:18:32.840
scratch and so and lastly I would say like John said there

01:18:32.840 --> 01:18:33.640
's there's a routine

01:18:33.640 --> 01:18:36.289
review of this type of stuff is and it's not just hiring

01:18:36.289 --> 01:18:37.479
someone like Weaver to

01:18:37.479 --> 01:18:40.420
come in and help us out it's my job the management staff's

01:18:40.420 --> 01:18:41.560
job to make sure that

01:18:41.560 --> 01:18:43.680
we're keeping an eye on this stuff on a regular basis

01:18:43.680 --> 01:18:44.840
making sure it's working

01:18:44.840 --> 01:18:48.750
number one but then also making sure that people are adher

01:18:48.750 --> 01:18:49.840
ing to it and when

01:18:49.840 --> 01:18:52.739
that doesn't happen we course correct and learn something

01:18:52.739 --> 01:18:53.640
from that. So with

01:18:53.640 --> 01:18:55.920
that I'm going to go through these very quickly again stop

01:18:55.920 --> 01:18:56.640
me if there's

01:18:56.640 --> 01:19:00.060
something that piques your attention. PFC 01 again those

01:19:00.060 --> 01:19:00.720
are points for

01:19:00.720 --> 01:19:03.260
consideration the first one was to formalize the process to

01:19:03.260 --> 01:19:03.880
evaluate and

01:19:03.880 --> 01:19:07.079
set tonnage rates. Like John said we are going to be

01:19:07.079 --> 01:19:08.199
looking at a cost of service

01:19:08.199 --> 01:19:10.420
review we actually have this within the procurement

01:19:10.420 --> 01:19:11.760
department right now is

01:19:11.760 --> 01:19:15.010
scheduled to go out for solicitation. A couple of things

01:19:15.010 --> 01:19:16.020
that we need to do

01:19:16.020 --> 01:19:19.619
ahead of this and we're actively working on is realigning

01:19:19.619 --> 01:19:20.840
our business units

01:19:20.840 --> 01:19:23.210
within our budget and also making sure that we're alloc

01:19:23.210 --> 01:19:23.960
ating our costs

01:19:23.960 --> 01:19:27.630
correctly. So for instance my position is overhead I can

01:19:27.630 --> 01:19:29.239
have a fairly big impact

01:19:29.239 --> 01:19:31.989
if I allocate my cost incorrectly and that comes home to ro

01:19:31.989 --> 01:19:32.720
ost with the rate

01:19:32.720 --> 01:19:35.460
payers and so our staffs done a fantastic job over the last

01:19:35.460 --> 01:19:36.960
few months and we are

01:19:36.960 --> 01:19:39.949
completing that process as we speak that tees us up for

01:19:39.949 --> 01:19:41.119
that cost of service in

01:19:41.119 --> 01:19:45.479
quarter two. PFC number two is evaluate the process for

01:19:45.479 --> 01:19:46.359
accepting and monitoring

01:19:46.359 --> 01:19:48.989
on-account customers and on-account customer is someone

01:19:48.989 --> 01:19:49.680
essentially that

01:19:49.680 --> 01:19:52.560
we're extending credit to that could be somewhat large haul

01:19:52.560 --> 01:19:53.560
er that does business

01:19:53.560 --> 01:19:56.369
with us on a regular basis it could be someone that this is

01:19:56.369 --> 01:19:57.199
the first time at

01:19:57.199 --> 01:19:59.229
the landfill and they want to do business with us on a

01:19:59.229 --> 01:20:00.000
temporary basis

01:20:00.000 --> 01:20:02.789
for the next three quarters. There's standards there that

01:20:02.789 --> 01:20:03.920
exist we're not

01:20:03.920 --> 01:20:07.359
consistently monitoring that and staying on top of it and

01:20:07.359 --> 01:20:08.279
so we are going to be

01:20:08.279 --> 01:20:10.859
assigning staff and making sure that that is something we

01:20:10.859 --> 01:20:11.600
keep an eye on on

01:20:11.600 --> 01:20:15.479
a regular basis. John mentioned a little bit earlier about

01:20:15.479 --> 01:20:16.720
system controls and

01:20:16.720 --> 01:20:19.109
making sure that the securities are in place I believe the

01:20:19.109 --> 01:20:19.680
thing that he

01:20:19.680 --> 01:20:22.920
mentioned is adjusting rates on the fly for folks at the

01:20:22.920 --> 01:20:24.239
scale house this goes

01:20:24.239 --> 01:20:27.199
back into clear roles and responsibilities delegation of

01:20:27.199 --> 01:20:30.960
authority is who should be responsible for adjusting rates

01:20:30.960 --> 01:20:32.159
if one needs to be

01:20:32.159 --> 01:20:35.329
adjusted what is the thought process and the audit trail

01:20:35.329 --> 01:20:37.199
behind that separation

01:20:37.199 --> 01:20:39.180
of duties would tell you that whoever is handling the

01:20:39.180 --> 01:20:40.039
billing should not be

01:20:40.039 --> 01:20:43.720
handling the cash and so we have made some of those changes

01:20:43.720 --> 01:20:44.479
that if you are

01:20:44.479 --> 01:20:46.380
adjusting rates you do not need to be in the scale house

01:20:46.380 --> 01:20:47.119
that needs to go to

01:20:47.119 --> 01:20:51.319
someone else. We have this is December 2017 I think that's

01:20:51.319 --> 01:20:52.479
a pretty easy fix

01:20:52.479 --> 01:20:55.930
for the most part but we do need to go through with tech

01:20:55.930 --> 01:20:56.960
services and do a

01:20:56.960 --> 01:20:59.359
securities review and make sure that we update all those

01:20:59.359 --> 01:21:00.239
permissions in our

01:21:00.239 --> 01:21:04.039
billing system. The next two are low priority you have

01:21:04.039 --> 01:21:05.239
monitor commodity rates

01:21:05.239 --> 01:21:09.399
that is mostly for like our metal sales sell of concrete

01:21:09.399 --> 01:21:11.039
sell of soil we have a

01:21:11.039 --> 01:21:13.840
number of revenue lines there if you will and we just want

01:21:13.840 --> 01:21:14.720
to make sure that

01:21:14.720 --> 01:21:17.489
we're getting the best rate possible as we move through

01:21:17.489 --> 01:21:18.920
those we have assigned a

01:21:18.920 --> 01:21:21.340
business analyst to keep an eye on that and we will be fir

01:21:21.340 --> 01:21:22.359
ming up that process

01:21:22.359 --> 01:21:25.079
and formalizing that moving forward. This is also a great

01:21:25.079 --> 01:21:26.199
opportunity for us to

01:21:26.199 --> 01:21:29.489
look and say does this constitute a contract is do we want

01:21:29.489 --> 01:21:30.560
to be playing the

01:21:30.560 --> 01:21:33.279
commodities market on a regular basis and trying to strike

01:21:33.279 --> 01:21:34.000
at an appropriate

01:21:34.000 --> 01:21:37.449
time or would we prefer to contract this out and have a

01:21:37.449 --> 01:21:38.439
little bit more

01:21:38.439 --> 01:21:42.880
stabilization on our revenues. So we'll be looking at that.

01:21:42.880 --> 01:21:44.319
We also restrict flow

01:21:44.319 --> 01:21:46.699
and track visitors entering and departing the landfill. We

01:21:46.699 --> 01:21:47.319
actually have

01:21:47.319 --> 01:21:50.090
what's known as a bypass lane at the landfill that is for

01:21:50.090 --> 01:21:50.880
our folks that do

01:21:50.880 --> 01:21:54.050
frequent business with us they're not having to go through

01:21:54.050 --> 01:21:54.720
and take up a

01:21:54.720 --> 01:21:57.600
scale house attendees time on a regular basis they come in

01:21:57.600 --> 01:21:58.520
enter their weights

01:21:58.520 --> 01:22:00.819
they move through and then we build them at the end of the

01:22:00.819 --> 01:22:01.560
month they're an

01:22:01.560 --> 01:22:04.189
on-account customer. One of the things that we've seen

01:22:04.189 --> 01:22:05.800
other landfills do is

01:22:05.800 --> 01:22:09.489
kind of set up a toll tag system if you will where they

01:22:09.489 --> 01:22:11.159
have the RFID tag comes

01:22:11.159 --> 01:22:14.310
through a camera reads it snaps it they weigh and they're

01:22:14.310 --> 01:22:15.920
on about their way one

01:22:15.920 --> 01:22:17.550
of the things that we're going to be looking at for our

01:22:17.550 --> 01:22:18.319
capital improvement

01:22:18.319 --> 01:22:21.770
project or capital improvement budget in the years ahead is

01:22:21.770 --> 01:22:22.760
should we redesign

01:22:22.760 --> 01:22:26.470
our inbound and outbound lanes to be more efficient and to

01:22:26.470 --> 01:22:27.399
also tighten up

01:22:27.399 --> 01:22:30.850
some of these controls at the same time using RFID

01:22:30.850 --> 01:22:33.079
technology. Talked a little

01:22:33.079 --> 01:22:36.520
bit about formalizing the definition of a project John's

01:22:36.520 --> 01:22:37.560
definition is very

01:22:37.560 --> 01:22:41.630
accurate I think for us whenever I started we had a number

01:22:41.630 --> 01:22:42.880
of initiatives

01:22:42.880 --> 01:22:44.579
that were defined as projects but I don't know that they

01:22:44.579 --> 01:22:45.199
were necessarily

01:22:45.199 --> 01:22:49.310
projects and whenever we do run across those and I'll hit

01:22:49.310 --> 01:22:50.600
on this in the next

01:22:50.600 --> 01:22:52.930
slide is we want to make sure that there's business case

01:22:52.930 --> 01:22:53.800
analysis for each

01:22:53.800 --> 01:22:56.340
of these whether it's a new initiative like landfill mining

01:22:56.340 --> 01:22:57.119
that turns into a

01:22:57.119 --> 01:23:00.279
business unit or if it's something like compressed natural

01:23:00.279 --> 01:23:01.319
gas vehicles that

01:23:01.319 --> 01:23:06.159
there is a defined start in terms of initiation proposal

01:23:06.159 --> 01:23:07.680
validation and then

01:23:07.680 --> 01:23:10.399
project management if that does get the blessing of the PUB

01:23:10.399 --> 01:23:11.840
and council. I think

01:23:11.840 --> 01:23:15.130
a lot of this stuff was to the earlier point being brought

01:23:15.130 --> 01:23:16.079
to PUB and the city

01:23:16.079 --> 01:23:18.880
council one of the things that concerned me a little bit

01:23:18.880 --> 01:23:20.119
about some of that going

01:23:20.119 --> 01:23:22.270
back through it is there wasn't a lot of diversity of

01:23:22.270 --> 01:23:24.039
thought meaning that this

01:23:24.039 --> 01:23:28.619
may have been one or two person projects that took it from

01:23:28.619 --> 01:23:30.359
proposal to validation

01:23:30.359 --> 01:23:34.159
to implementation the process that we've talked to Weaver

01:23:34.159 --> 01:23:35.760
about is there needs to

01:23:35.760 --> 01:23:39.270
be multiple checkpoints kind of a gatekeeper system if you

01:23:39.270 --> 01:23:40.079
will of this

01:23:40.079 --> 01:23:43.199
does not get past my desk unless it meets certain criteria

01:23:43.199 --> 01:23:44.079
and so by the time

01:23:44.079 --> 01:23:46.819
we bring something to the PUB or the city council we will

01:23:46.819 --> 01:23:47.640
have gone through

01:23:47.640 --> 01:23:50.550
all of those internal controls ourselves to make sure that

01:23:50.550 --> 01:23:51.560
we have a very sound

01:23:51.560 --> 01:23:55.550
product and that what you see is is really a consensus

01:23:55.550 --> 01:23:57.000
effort on our part

01:23:57.000 --> 01:24:00.600
that plays into number seven so I'm not going to repeat

01:24:00.600 --> 01:24:02.319
there number eight was to

01:24:02.319 --> 01:24:05.439
establish a project management office the project load that

01:24:05.439 --> 01:24:06.239
we had several

01:24:06.239 --> 01:24:09.789
months ago is very heavy we've scaled that down a great

01:24:09.789 --> 01:24:10.680
deal you've seen a

01:24:10.680 --> 01:24:14.119
couple of those that we brought forward we did have a

01:24:14.119 --> 01:24:15.439
reorganization in August

01:24:15.439 --> 01:24:17.800
that addressed a number of the roles and responsibility

01:24:17.800 --> 01:24:18.760
deficiencies that we

01:24:18.760 --> 01:24:22.329
found namely solid waste was without an administrative

01:24:22.329 --> 01:24:24.159
office a lot of that fell

01:24:24.159 --> 01:24:26.750
to the operations to do themselves and so you had a lot of

01:24:26.750 --> 01:24:27.640
redundancy a lot

01:24:27.640 --> 01:24:31.279
overlap a lot of confusion so we do have an administration

01:24:31.279 --> 01:24:32.199
office now that we're

01:24:32.199 --> 01:24:35.859
building up we also have a project manager position that we

01:24:35.859 --> 01:24:36.640
created and

01:24:36.640 --> 01:24:39.449
that to that gatekeeper comment a moment ago this this is

01:24:39.449 --> 01:24:40.760
really one of those key

01:24:40.760 --> 01:24:44.560
positions that whenever you have a project that's got a

01:24:44.560 --> 01:24:45.800
sponsor and we want

01:24:45.800 --> 01:24:49.600
to submit it for further consideration this person is one

01:24:49.600 --> 01:24:50.359
of those important

01:24:50.359 --> 01:24:53.210
gatekeepers that says well let me sit down let's do kind of

01:24:53.210 --> 01:24:53.960
a feasibility

01:24:53.960 --> 01:24:56.760
study on this to see if it warrants a further financial

01:24:56.760 --> 01:24:57.640
analysis and so

01:24:57.640 --> 01:25:00.270
there's three or four of these types of positions in our

01:25:00.270 --> 01:25:01.439
office now that we'll

01:25:01.439 --> 01:25:04.939
kind of walk these through whenever a proposal is made same

01:25:04.939 --> 01:25:06.079
thing with the

01:25:06.079 --> 01:25:08.880
condition in which contracts should be utilized I think

01:25:08.880 --> 01:25:10.479
just in general we are

01:25:10.479 --> 01:25:13.930
working with legal and purchasing on a number of these we

01:25:13.930 --> 01:25:15.039
have 50 plus

01:25:15.039 --> 01:25:17.939
contracts within solid waste right now that we've gotten

01:25:17.939 --> 01:25:18.880
our arms around a

01:25:18.880 --> 01:25:21.579
couple of things that we're going to be doing is formal

01:25:21.579 --> 01:25:23.159
izing how that initiation

01:25:23.159 --> 01:25:26.960
review much like project management is you're gonna have

01:25:26.960 --> 01:25:28.319
those gatekeepers to

01:25:28.319 --> 01:25:31.829
make sure that this is a passing muster and then that will

01:25:31.829 --> 01:25:33.079
tie into the the city

01:25:33.079 --> 01:25:38.939
process that involves legal and procurement down to PFC 11

01:25:38.939 --> 01:25:39.680
we have

01:25:39.680 --> 01:25:43.119
contract management procedures part of the task for the

01:25:43.119 --> 01:25:44.359
administrative staff is

01:25:44.359 --> 01:25:48.020
creating kind of a contract repository where we always have

01:25:48.020 --> 01:25:49.720
eyes on this that

01:25:49.720 --> 01:25:53.380
would also alert us when a review is due a couple of PFCs

01:25:53.380 --> 01:25:54.800
later on talk about

01:25:54.800 --> 01:25:58.220
vendor performance there's not a consolidated way in solid

01:25:58.220 --> 01:25:58.920
waste right now

01:25:58.920 --> 01:26:01.409
in which we evaluate vendor performance you really have to

01:26:01.409 --> 01:26:02.079
go dig into the

01:26:02.079 --> 01:26:04.239
contract and say what what are they supposed to be doing

01:26:04.239 --> 01:26:05.800
and so we want to

01:26:05.800 --> 01:26:08.539
make sure that we have those out there in a repository that

01:26:08.539 --> 01:26:09.640
that information is

01:26:09.640 --> 01:26:13.380
easy to get to and easy to manage so that addresses 11 and

01:26:13.380 --> 01:26:14.680
12 those are quarter

01:26:14.680 --> 01:26:18.590
two completion dates currently that also goes into the

01:26:18.590 --> 01:26:19.600
vendor performance like I

01:26:19.600 --> 01:26:22.060
mentioned that is something we'll probably need to partner

01:26:22.060 --> 01:26:22.880
with procurement

01:26:22.880 --> 01:26:25.239
and talk about how does that process work if we have a

01:26:25.239 --> 01:26:26.159
vendor that's not

01:26:26.159 --> 01:26:29.739
complying or maybe they're behind schedule we don't want to

01:26:29.739 --> 01:26:30.359
go rogue and

01:26:30.359 --> 01:26:33.319
go out there and try to enforce contract terms on our own

01:26:33.319 --> 01:26:34.239
we definitely need to

01:26:34.239 --> 01:26:36.979
partner with legal and procurement on that so once we have

01:26:36.979 --> 01:26:37.920
our bearings with

01:26:37.920 --> 01:26:41.359
our contract management we will circle back with them the

01:26:41.359 --> 01:26:42.399
verification of a

01:26:42.399 --> 01:26:45.529
purchase requisition that one was kind of low-hanging fruit

01:26:45.529 --> 01:26:46.359
there was not a

01:26:46.359 --> 01:26:49.529
formal process for how requisitions were requested before

01:26:49.529 --> 01:26:51.000
there were two or three

01:26:51.000 --> 01:26:53.239
people that could open a purchase order we've restricted

01:26:53.239 --> 01:26:54.159
that and centralized

01:26:54.159 --> 01:26:56.750
that to where there's only one or two and there's a

01:26:56.750 --> 01:26:58.119
prescribed way in which

01:26:58.119 --> 01:27:02.359
those are submitted approved verified the whole nine yards

01:27:02.359 --> 01:27:03.760
so that one's

01:27:03.760 --> 01:27:06.659
complete one of the things I will say even on these that

01:27:06.659 --> 01:27:08.079
are complete doesn't

01:27:08.079 --> 01:27:11.560
mean that we're done and we're gonna walk away a lot of

01:27:11.560 --> 01:27:13.720
this this is a great

01:27:13.720 --> 01:27:17.439
example is these forms are submitted via email right now I

01:27:17.439 --> 01:27:18.640
'm not a big fan of

01:27:18.640 --> 01:27:21.380
email it doesn't have a great audit trail on it so a lot of

01:27:21.380 --> 01:27:22.279
these we really

01:27:22.279 --> 01:27:26.420
want to try to formalize and standardize and then automate

01:27:26.420 --> 01:27:27.239
how some of these

01:27:27.239 --> 01:27:30.529
processes work that you have not only the audit trail but

01:27:30.529 --> 01:27:31.560
we also have some

01:27:31.560 --> 01:27:34.810
reporting and it gives them the managers and also myself

01:27:34.810 --> 01:27:36.119
with a higher degree of

01:27:36.119 --> 01:27:39.689
visibility and a little bit more accountability as we move

01:27:39.689 --> 01:27:40.520
through in

01:27:40.520 --> 01:27:44.039
terms of reporting with paradigm we are going to be working

01:27:44.039 --> 01:27:44.840
through and

01:27:44.840 --> 01:27:47.920
establishing a routine reporting for both operational

01:27:47.920 --> 01:27:49.239
financial performance

01:27:49.239 --> 01:27:52.680
data we're data driven environment and we have a lot of

01:27:52.680 --> 01:27:53.840
data but not a lot of

01:27:53.840 --> 01:27:56.640
information and that's something that is going to be a work

01:27:56.640 --> 01:27:57.600
in progress for us

01:27:57.600 --> 01:28:01.430
over the next 12 to 18 months the budget preparation

01:28:01.430 --> 01:28:02.479
process like John

01:28:02.479 --> 01:28:05.489
highlighted we have corrected that deficiency one of the

01:28:05.489 --> 01:28:06.479
biggest issues we

01:28:06.479 --> 01:28:09.430
had was there was not security locked down on budget

01:28:09.430 --> 01:28:10.680
documents and so some of

01:28:10.680 --> 01:28:13.350
the financial analysts we go into that document say well

01:28:13.350 --> 01:28:14.319
how did that number

01:28:14.319 --> 01:28:17.770
get there and it wasn't anything deviant an operations

01:28:17.770 --> 01:28:18.720
manager was simply

01:28:18.720 --> 01:28:21.399
updating information as they got it they were trying to be

01:28:21.399 --> 01:28:22.640
helpful but it really

01:28:22.640 --> 01:28:24.890
put us in a challenging environment of well if I don't know

01:28:24.890 --> 01:28:25.720
where that number

01:28:25.720 --> 01:28:28.340
came from I can't source it how am I going to defend it and

01:28:28.340 --> 01:28:29.560
so we have locked

01:28:29.560 --> 01:28:32.359
that down there is a formalized process for budget

01:28:32.359 --> 01:28:34.079
preparation that goes through

01:28:34.079 --> 01:28:38.350
17 and 18 as well is there is a strategic budgeting process

01:28:38.350 --> 01:28:38.960
that we are

01:28:38.960 --> 01:28:42.800
in the currently in progress right now we're going through

01:28:42.800 --> 01:28:44.199
our CIP budget as we

01:28:44.199 --> 01:28:47.680
speak essentially there's three to four series of meetings

01:28:47.680 --> 01:28:49.000
from myself the

01:28:49.000 --> 01:28:52.000
financial analyst all the operations managers where we

01:28:52.000 --> 01:28:53.159
really go through and

01:28:53.159 --> 01:28:55.979
vet this out and make sure that there's that diversity of

01:28:55.979 --> 01:28:57.039
thought there's

01:28:57.039 --> 01:28:59.670
dialogue and that this isn't something that we're throwing

01:28:59.670 --> 01:29:00.760
together at the last

01:29:00.760 --> 01:29:03.779
minute and so I think we are going to have a much better

01:29:03.779 --> 01:29:04.640
product coming

01:29:04.640 --> 01:29:08.079
forward through the budget process moving forward and

01:29:08.079 --> 01:29:09.119
something that we all

01:29:09.119 --> 01:29:14.880
have some buy-in as an input into lastly a couple of things

01:29:14.880 --> 01:29:15.399
here

01:29:15.399 --> 01:29:18.109
utilization monitoring for equipment this is the fixed

01:29:18.109 --> 01:29:19.199
asset finding that we

01:29:19.199 --> 01:29:22.960
were identified is we have a lot of equipment for lack of a

01:29:22.960 --> 01:29:23.800
better term

01:29:23.800 --> 01:29:26.699
we're a transportation department we just don't transport

01:29:26.699 --> 01:29:27.840
people we transport

01:29:27.840 --> 01:29:32.680
garbage and recycling so they're much less vocal whenever

01:29:32.680 --> 01:29:34.039
they get in the back

01:29:34.039 --> 01:29:37.819
versus a taxi maybe but in terms of transporting that

01:29:37.819 --> 01:29:39.279
around it's really

01:29:39.279 --> 01:29:41.779
important for us that our vehicles that we manage that

01:29:41.779 --> 01:29:43.279
fleet effectively that we

01:29:43.279 --> 01:29:46.250
keep a close eye on one of our maintenance our repair costs

01:29:46.250 --> 01:29:46.680
when is the

01:29:46.680 --> 01:29:49.250
appropriate time for us to replace vehicles and so we are

01:29:49.250 --> 01:29:49.800
utilizing

01:29:49.800 --> 01:29:53.539
utilization guides and reports to make those decisions now

01:29:53.539 --> 01:29:54.720
we think that that

01:29:54.720 --> 01:29:56.609
will make a big difference in this year's budget and it's

01:29:56.609 --> 01:29:57.199
something that

01:29:57.199 --> 01:30:00.829
we're eager to share with the PUB and the City Council as

01:30:00.829 --> 01:30:02.640
it develops lastly

01:30:02.640 --> 01:30:05.430
talked about the strategic staffing plan and oversight for

01:30:05.430 --> 01:30:06.399
contract labor and

01:30:06.399 --> 01:30:10.729
overtime following the closure of the mining operation we

01:30:10.729 --> 01:30:11.520
did decrease our

01:30:11.520 --> 01:30:15.579
contract labor a great deal we went from about 14 to 15 on

01:30:15.579 --> 01:30:17.279
average contract

01:30:17.279 --> 01:30:20.020
labor per day now we're down to about four one of the

01:30:20.020 --> 01:30:21.279
things that we are going

01:30:21.279 --> 01:30:24.729
to be looking for in the next two to three months is that

01:30:24.729 --> 01:30:25.800
strategic staffing

01:30:25.800 --> 01:30:29.409
evaluation and creating an operational model that we can

01:30:29.409 --> 01:30:30.600
use as managers as

01:30:30.600 --> 01:30:34.140
directors to guide our day-to-day operations it's really

01:30:34.140 --> 01:30:35.079
taking us from

01:30:35.079 --> 01:30:37.979
being in a reactive situation which gets you into that

01:30:37.979 --> 01:30:39.479
contract labor that over

01:30:39.479 --> 01:30:42.100
time is I didn't anticipate this happening today I need to

01:30:42.100 --> 01:30:42.479
go find

01:30:42.479 --> 01:30:45.220
workers to get this stuff done we want to be in a more

01:30:45.220 --> 01:30:46.680
proactive situation more

01:30:46.680 --> 01:30:49.130
proactive posture where we say I anticipated that and this

01:30:49.130 --> 01:30:49.680
is how we're

01:30:49.680 --> 01:30:52.760
going to address it so that's really the goal with with it

01:30:52.760 --> 01:30:54.159
and I'm confident that

01:30:54.159 --> 01:30:57.600
as we work through that we will probably see some further

01:30:57.600 --> 01:30:59.159
organizational changes

01:30:59.159 --> 01:31:02.500
moving folks from one operation or maybe one responsibility

01:31:02.500 --> 01:31:04.159
to another and then

01:31:04.159 --> 01:31:06.699
hopefully in turn what we will see is a reduction in

01:31:06.699 --> 01:31:08.039
contract labor as well as

01:31:08.039 --> 01:31:11.520
over time for our staff I know that's a lot of information

01:31:11.520 --> 01:31:12.439
to take in I hit it

01:31:12.439 --> 01:31:16.039
really fast so I'm happy to stand for any questions that

01:31:16.039 --> 01:31:17.960
you might have

01:31:19.119 --> 01:31:29.770
questions you guys been busy yeah you know can you go back

01:31:29.770 --> 01:31:32.640
to the like the

01:31:32.640 --> 01:31:36.880
first slide it was maybe there second slide I'm sorry yeah

01:31:36.880 --> 01:31:39.000
the the business

01:31:39.000 --> 01:31:42.439
case analysis obviously I mean that's that's kind of on

01:31:42.439 --> 01:31:43.279
everybody's mind

01:31:43.279 --> 01:31:50.850
given you know we had to make a decision on landfill mining

01:31:50.850 --> 01:31:52.640
and who knows if we'd

01:31:52.640 --> 01:31:55.710
had that before I'm not trying to second-guess anybody but

01:31:55.710 --> 01:31:56.399
as it turned

01:31:56.399 --> 01:32:01.470
out but but I think that's before we you know I don't want

01:32:01.470 --> 01:32:02.560
to kill the

01:32:02.560 --> 01:32:05.979
innovation that we've had at the landfill because I think

01:32:05.979 --> 01:32:06.760
we've done some

01:32:06.760 --> 01:32:11.600
great things there but at the same time I'm glad to see

01:32:11.600 --> 01:32:13.079
having a project

01:32:13.079 --> 01:32:16.500
management office and also the business case analysis that

01:32:16.500 --> 01:32:17.760
's more formal process

01:32:17.760 --> 01:32:22.789
now I'm encouraged by that and having a business case doesn

01:32:22.789 --> 01:32:23.640
't necessarily

01:32:23.640 --> 01:32:29.189
decrease innovation it just correct correct has diversity

01:32:29.189 --> 01:32:30.279
of thought is well

01:32:30.279 --> 01:32:32.829
sometimes a business case analysis might be how much money

01:32:32.829 --> 01:32:33.680
can you make or how

01:32:33.680 --> 01:32:37.520
much money do you expect to lose yeah and put a price on it

01:32:37.520 --> 01:32:38.920
so that's that's

01:32:38.920 --> 01:32:41.430
but you got to know right you got and I think the

01:32:41.430 --> 01:32:43.079
interesting thing to to kind

01:32:43.079 --> 01:32:46.500
of bring staff into this is the CNG the mining both of

01:32:46.500 --> 01:32:47.800
those operations there

01:32:47.800 --> 01:32:52.130
were split opinions within our office even as I got there

01:32:52.130 --> 01:32:53.520
and so I think back

01:32:53.520 --> 01:32:55.819
to the diversity of thought and making sure that you convey

01:32:55.819 --> 01:32:56.560
risk and that you

01:32:56.560 --> 01:32:59.039
understand it and that you try to put a dollar amount to it

01:32:59.039 --> 01:32:59.600
that's really

01:32:59.600 --> 01:33:03.039
critical and that really flows straight into business case

01:33:03.039 --> 01:33:03.920
analysis is it's our

01:33:03.920 --> 01:33:06.550
duty to be innovative but it's also our duty to convey what

01:33:06.550 --> 01:33:07.359
the risk are and

01:33:07.359 --> 01:33:09.539
then allow this board as well as the City Council to make

01:33:09.539 --> 01:33:10.600
those decisions on

01:33:10.600 --> 01:33:14.140
do we want to allocate our funds in that and is the return

01:33:14.140 --> 01:33:15.760
worth it so and this

01:33:15.760 --> 01:33:20.430
is something that you're doing citywide yes and I guess we

01:33:20.430 --> 01:33:22.600
recently also just

01:33:22.600 --> 01:33:25.569
set up and established a chief procurement officer function

01:33:25.569 --> 01:33:25.899
in a

01:33:25.899 --> 01:33:28.689
contract compliance officer function as well one of the

01:33:28.689 --> 01:33:29.760
things well I think

01:33:29.760 --> 01:33:31.899
Ethan's doing a good job getting you know improving the

01:33:31.899 --> 01:33:32.960
process on the front end

01:33:32.960 --> 01:33:35.970
really the back end is where we're having more of the

01:33:35.970 --> 01:33:37.399
issues in terms of you know

01:33:37.399 --> 01:33:40.850
we recently did an inventory and had just under a thousand

01:33:40.850 --> 01:33:41.760
active managed

01:33:41.760 --> 01:33:45.890
actively managed contracts leases that sort of thing within

01:33:45.890 --> 01:33:47.680
the city and my

01:33:47.680 --> 01:33:51.119
concern was is are people assigned to those particular

01:33:51.119 --> 01:33:51.760
contracts are we

01:33:51.760 --> 01:33:55.199
closing them out properly are we enforcing the provision so

01:33:55.199 --> 01:33:55.880
we've got a

01:33:55.880 --> 01:33:58.510
team now that is set up and actually housed in our office

01:33:58.510 --> 01:33:59.359
which is why you

01:33:59.359 --> 01:34:02.880
see the construction that is going to be working with all

01:34:02.880 --> 01:34:03.600
the department

01:34:03.600 --> 01:34:07.279
directors to make sure that the best practices are brought

01:34:07.279 --> 01:34:08.119
to them and that

01:34:08.119 --> 01:34:11.119
we're giving the proper training out to our staffs as well

01:34:11.119 --> 01:34:12.199
so I really applaud

01:34:12.199 --> 01:34:15.649
Ethan and his team for embracing all these recommendations

01:34:15.649 --> 01:34:16.520
moving forward it

01:34:16.520 --> 01:34:20.479
really will help set a template for everyone else

01:34:20.680 --> 01:34:26.399
good very good thank you certainly City Council received

01:34:26.399 --> 01:34:27.359
the same presentation

01:34:27.359 --> 01:34:29.500
next week and then it would be our intention that we circle

01:34:29.500 --> 01:34:30.000
back at some

01:34:30.000 --> 01:34:32.199
point in the future let you know how we've progressed

01:34:32.199 --> 01:34:33.199
through the remainder of

01:34:33.199 --> 01:34:37.199
the recommendations we haven't implemented yet it's good

01:34:37.199 --> 01:34:38.119
thank you very

01:34:38.119 --> 01:34:52.829
much thank you okay now let's since we we went over item B

01:34:52.829 --> 01:34:53.680
so let's let's go

01:34:53.680 --> 01:34:58.109
back to item B which is to receive a report hold discussion

01:34:58.109 --> 01:34:59.319
and give staff

01:34:59.319 --> 01:35:02.430
direction regarding the credit and collection policy of the

01:35:02.430 --> 01:35:03.159
city utility

01:35:03.159 --> 01:35:12.430
system good morning I'm Tiffany Thompson the customer

01:35:12.430 --> 01:35:13.800
service manager and coming

01:35:13.800 --> 01:35:16.539
back with a follow-up presentation in regards to credit and

01:35:16.539 --> 01:35:17.720
collections so a

01:35:17.720 --> 01:35:20.409
little bit of background in November of 2010 we did approve

01:35:20.409 --> 01:35:21.199
an ordinance that

01:35:21.199 --> 01:35:24.359
changed our credit and collection policies this was due to

01:35:24.359 --> 01:35:25.119
the high debt

01:35:25.119 --> 01:35:28.760
that we had we had about 1.4 million and I wait and no nine

01:35:28.760 --> 01:35:30.000
and that was due to

01:35:30.000 --> 01:35:33.439
an affectionate ineffective credit collection policy

01:35:33.439 --> 01:35:34.039
specifically with

01:35:34.039 --> 01:35:37.989
credit scoring deposits and fees and so after the last

01:35:37.989 --> 01:35:39.520
couple years we've seen

01:35:39.520 --> 01:35:43.659
a reduction in our uncollectible debt for 1516 it went down

01:35:43.659 --> 01:35:44.439
to five hundred and

01:35:44.439 --> 01:35:47.239
thirty six thousand dollars in our overall delinquent

01:35:47.239 --> 01:35:48.039
accounts has

01:35:48.039 --> 01:35:51.630
decreased by 34 percent since that time and so last month

01:35:51.630 --> 01:35:52.760
we came before the

01:35:52.760 --> 01:35:56.050
board and City Council to let you know about the progress

01:35:56.050 --> 01:35:57.199
of that and so today

01:35:57.199 --> 01:35:58.979
we're just going to follow up on a couple of items from

01:35:58.979 --> 01:35:59.720
that presentation

01:35:59.720 --> 01:36:03.170
and then get direction from you and council tomorrow so the

01:36:03.170 --> 01:36:04.520
focus areas for

01:36:04.520 --> 01:36:07.260
this morning is to talk about the meter and billing cycles

01:36:07.260 --> 01:36:08.260
some of the survey

01:36:08.260 --> 01:36:11.409
comparisons that we did how we do fair and credit fair

01:36:11.409 --> 01:36:12.840
credit scoring our

01:36:12.840 --> 01:36:15.829
overview of our fees and how we're going to review deposit

01:36:15.829 --> 01:36:16.920
options and what we

01:36:16.920 --> 01:36:19.420
may want to do with those if we have any changes and then

01:36:19.420 --> 01:36:20.640
additional funding to

01:36:20.640 --> 01:36:24.180
the plus one program so first on the meter and billing

01:36:24.180 --> 01:36:25.479
cycles didn't municipal

01:36:25.479 --> 01:36:28.250
electric does utilize two different type of AMI meters you

01:36:28.250 --> 01:36:29.119
have the AMI meter

01:36:29.119 --> 01:36:33.520
that has remote reads and two-way disconnections 47% of the

01:36:33.520 --> 01:36:33.800
meters

01:36:33.800 --> 01:36:38.000
deployed right now are the AMI meters 53% are the AMI

01:36:38.000 --> 01:36:39.880
disconnect meters which

01:36:39.880 --> 01:36:42.979
allows for the two-way communication in addition to being

01:36:42.979 --> 01:36:44.079
able to connect and

01:36:44.079 --> 01:36:47.520
reconnect remotely or disconnect pardon me and reconnect

01:36:47.520 --> 01:36:50.119
remotely and so in

01:36:50.119 --> 01:36:53.560
addition to that whenever they go out to read the meters

01:36:53.560 --> 01:36:54.920
the water meters are

01:36:54.920 --> 01:36:57.739
physically read and so we do have the capability to do

01:36:57.739 --> 01:36:59.039
remotely with electric

01:36:59.039 --> 01:37:02.489
but again just the water is physically read out in the

01:37:02.489 --> 01:37:04.079
field so we do have our

01:37:04.079 --> 01:37:08.409
cycles build out into 21 different cycles so we can go out

01:37:08.409 --> 01:37:09.239
to the different

01:37:09.239 --> 01:37:13.319
places in the city everyone's has a specific cycle assigned

01:37:13.319 --> 01:37:14.000
to them so they

01:37:14.000 --> 01:37:16.399
can go out and read that meter and then we build it

01:37:16.399 --> 01:37:18.640
accordingly and we have it

01:37:18.640 --> 01:37:21.609
distributed out that way so we can be able to handle the

01:37:21.609 --> 01:37:22.680
workload and also

01:37:22.680 --> 01:37:25.920
with the customers calling in to us we can actually kind of

01:37:25.920 --> 01:37:26.800
spread that out

01:37:26.800 --> 01:37:30.239
throughout the month versus the first or 15th due date or

01:37:30.239 --> 01:37:31.079
payment arrangement

01:37:31.079 --> 01:37:34.600
date with that and then we also have a greater flexibility

01:37:34.600 --> 01:37:35.600
now with our

01:37:35.600 --> 01:37:39.060
payments we implemented a new payment portal this last

01:37:39.060 --> 01:37:39.960
summer that allows

01:37:39.960 --> 01:37:42.390
customers to go in and schedule their payments if they do

01:37:42.390 --> 01:37:43.239
have that need for

01:37:43.239 --> 01:37:46.390
the first of the 15th they're able to do that and also

01:37:46.390 --> 01:37:47.479
setting up reoccurring

01:37:47.479 --> 01:37:50.470
payments we have a budget billing and so we have a

01:37:50.470 --> 01:37:52.920
different additional payment

01:37:52.920 --> 01:37:56.090
methods to give our customers greater flexibility now and

01:37:56.090 --> 01:37:57.199
then if we did

01:37:57.199 --> 01:38:00.619
change to a first or 15th due date or payment arrangement

01:38:00.619 --> 01:38:01.640
cycle that actually

01:38:01.640 --> 01:38:05.449
would influence the number of accounts that would go into a

01:38:05.449 --> 01:38:06.560
past due status

01:38:06.560 --> 01:38:09.029
just because you wouldn't be able to disconnect them on a

01:38:09.029 --> 01:38:09.760
regular basis

01:38:09.760 --> 01:38:12.779
because we do disconnects about three times a week right

01:38:12.779 --> 01:38:13.760
now and so having

01:38:13.760 --> 01:38:17.199
that set first or 15th would create a lot of manual

01:38:17.199 --> 01:38:18.520
processes and some

01:38:18.520 --> 01:38:21.109
customers would actually actually experience about three

01:38:21.109 --> 01:38:21.760
bills on their

01:38:21.760 --> 01:38:25.359
account and so that is just a little bit of information on

01:38:25.359 --> 01:38:26.439
why we bill how we

01:38:26.439 --> 01:38:30.880
bill and why we spread it out into multiple cycles

01:38:30.880 --> 01:38:31.960
throughout this

01:38:31.960 --> 01:38:34.579
presentation we did survey comparisons with eight

01:38:34.579 --> 01:38:36.039
comparable cities to us and

01:38:36.039 --> 01:38:38.350
so you're just going to see some of that data throughout

01:38:38.350 --> 01:38:39.199
this I just wanted to

01:38:39.199 --> 01:38:42.770
illustrate the cities that we did get information from and

01:38:42.770 --> 01:38:43.880
it's also included

01:38:43.880 --> 01:38:47.600
in the backup so in regards to compliance and credit

01:38:47.600 --> 01:38:48.359
scoring the city

01:38:48.359 --> 01:38:51.390
does utilize online utility exchange to make sure that we

01:38:51.390 --> 01:38:52.479
are compliant we do

01:38:52.479 --> 01:38:54.930
have to be red flag compliant meaning when a customer comes

01:38:54.930 --> 01:38:55.640
into the utility

01:38:55.640 --> 01:38:59.159
system we have to identify verify their social security

01:38:59.159 --> 01:39:01.079
number and their IDs in

01:39:01.079 --> 01:39:04.649
order to make sure that we're mitigating any type of fraud

01:39:04.649 --> 01:39:06.359
or identity theft with

01:39:06.359 --> 01:39:09.829
that in addition what we glean from that is an assessment

01:39:09.829 --> 01:39:10.680
of the customer's

01:39:10.680 --> 01:39:13.840
credit that's coming into our system and so we're able to

01:39:13.840 --> 01:39:14.880
deem do we need to

01:39:14.880 --> 01:39:17.680
charge them a deposit is it waived what deposit would be

01:39:17.680 --> 01:39:18.560
appropriate for that

01:39:18.560 --> 01:39:21.630
customer coming in and how that is assessed is through a

01:39:21.630 --> 01:39:22.800
vantage score and

01:39:22.800 --> 01:39:25.699
advantage score is different than a FACA score the vantage

01:39:25.699 --> 01:39:27.039
score does have data

01:39:27.039 --> 01:39:30.979
from all three credit agencies Equifax TransUnion and Exper

01:39:30.979 --> 01:39:32.119
ian and the

01:39:32.119 --> 01:39:35.300
vantage score is different from the FACA score because it

01:39:35.300 --> 01:39:36.800
is soft credit pool on

01:39:36.800 --> 01:39:39.149
that customer's report so that means that the customer does

01:39:39.149 --> 01:39:39.479
not get

01:39:39.479 --> 01:39:43.100
adversely affected by having us pull it that way and it's

01:39:43.100 --> 01:39:44.279
also much more cost

01:39:44.279 --> 01:39:47.050
effective if we were to pull it based off of a FACA score

01:39:47.050 --> 01:39:48.119
it would cost about

01:39:48.119 --> 01:39:51.560
ten dollars to do that and it would be a hard credit pull

01:39:51.560 --> 01:39:52.640
on their credit so this

01:39:52.640 --> 01:39:55.810
is why we utilize the vantage score and for any customers

01:39:55.810 --> 01:39:57.319
that we do assess a

01:39:57.319 --> 01:39:59.760
deposit to they're providing an adverse letter that lets

01:39:59.760 --> 01:40:01.239
them know the score the

01:40:01.239 --> 01:40:03.689
contributing factors to that score and how they can get

01:40:03.689 --> 01:40:04.880
additional information

01:40:04.880 --> 01:40:08.579
so for the cities that we surveyed 33% of the cities do

01:40:08.579 --> 01:40:09.960
have a credit

01:40:09.960 --> 01:40:12.510
scoring module like the one that we use and do offer

01:40:12.510 --> 01:40:13.619
ability to waive the

01:40:13.619 --> 01:40:17.130
deposits 45% do not use a credit scoring and have one

01:40:17.130 --> 01:40:18.560
option to waive the deposit

01:40:18.560 --> 01:40:21.560
and 22% of the cities do not have the credit scoring but

01:40:21.560 --> 01:40:22.520
they charge you a

01:40:22.520 --> 01:40:25.420
mandatory deposit meaning regardless of your credit history

01:40:25.420 --> 01:40:26.239
you would still be

01:40:26.239 --> 01:40:30.829
charged a deposit and I wanted to note that and whenever we

01:40:30.829 --> 01:40:32.359
expand the sample

01:40:32.359 --> 01:40:35.810
of cities that we benchmark it actually was much higher

01:40:35.810 --> 01:40:37.520
almost 64% use a credit

01:40:37.520 --> 01:40:40.340
scoring module but for the purpose of this presentation we

01:40:40.340 --> 01:40:41.239
kept it to the 8

01:40:41.239 --> 01:40:44.119
but I thought that was worthy to note and then also the

01:40:44.119 --> 01:40:45.439
city of Denton offers

01:40:45.439 --> 01:40:47.939
the most amount of options to be able to waive a deposit

01:40:47.939 --> 01:40:49.239
out of the surveyed city

01:40:49.239 --> 01:40:52.289
we had the letter of credit, co-signer form and also if you

01:40:52.289 --> 01:40:53.239
set up reoccurring

01:40:53.239 --> 01:40:55.829
draft with a credit or checking account will waive the

01:40:55.829 --> 01:40:57.020
deposit so we have three

01:40:57.020 --> 01:41:03.710
options where most only have one. So in regards to fees

01:41:03.710 --> 01:41:05.039
what we have found

01:41:05.039 --> 01:41:08.180
through the survey is the fee structure is highly variable

01:41:08.180 --> 01:41:09.479
and depending on the

01:41:09.479 --> 01:41:12.250
city with this and so what we found is we were right there

01:41:12.250 --> 01:41:13.159
in the middle in

01:41:13.159 --> 01:41:17.149
regards to some of our fees compared to the other cities

01:41:17.149 --> 01:41:18.859
and 86% of our customer

01:41:18.859 --> 01:41:22.340
base pays on time on a consistent basis and again since

01:41:22.340 --> 01:41:23.880
2010 with the

01:41:23.880 --> 01:41:26.130
implementation of our credit collection policies we've

01:41:26.130 --> 01:41:27.039
reduced the number of

01:41:27.039 --> 01:41:33.189
delinquent accounts by 34% with that and so deposit usage

01:41:33.189 --> 01:41:34.039
we wanted to discuss

01:41:34.039 --> 01:41:37.590
the ways that we utilize our deposits we have 21% of our

01:41:37.590 --> 01:41:38.800
customer base has

01:41:38.800 --> 01:41:41.689
security deposits on the account the reason why we seek

01:41:41.689 --> 01:41:42.720
deposits is we are

01:41:42.720 --> 01:41:45.619
in a post-paid environment and so at the time of disconnect

01:41:45.619 --> 01:41:46.720
ion or when you turn

01:41:46.720 --> 01:41:49.079
off services you could have upwards of two and a half

01:41:49.079 --> 01:41:50.279
months worth of usage on

01:41:50.279 --> 01:41:53.420
your account and the highest deposit that we're requesting

01:41:53.420 --> 01:41:54.039
is up to two

01:41:54.039 --> 01:41:57.800
months with that and so 44% of the cities that we surveyed

01:41:57.800 --> 01:41:58.439
do have that

01:41:58.439 --> 01:42:01.399
average two month deposit like we do and we're also seeing

01:42:01.399 --> 01:42:02.319
an increase in

01:42:02.319 --> 01:42:05.760
customers leaving the utility system without contacting us

01:42:05.760 --> 01:42:06.319
formally to let

01:42:06.319 --> 01:42:08.300
them know to let us know that they're disconnecting

01:42:08.300 --> 01:42:09.319
services so they're just

01:42:09.319 --> 01:42:12.760
letting it turn off and we're not getting a reconnection

01:42:12.760 --> 01:42:13.920
from them and so

01:42:13.920 --> 01:42:17.420
that increased last fiscal year by 9% so we think that that

01:42:17.420 --> 01:42:18.640
's even more

01:42:18.640 --> 01:42:20.819
important while we want to make sure we have proper

01:42:20.819 --> 01:42:22.000
security deposits on the

01:42:22.000 --> 01:42:25.569
account with that increased trend and so how we used the

01:42:25.569 --> 01:42:26.859
deposit usage for

01:42:26.859 --> 01:42:32.600
fiscal year 16-17 56-69 final accounts held deposits 54% of

01:42:32.600 --> 01:42:33.079
them had their

01:42:33.079 --> 01:42:36.079
entire balance paid with that deposit which meant that they

01:42:36.079 --> 01:42:36.960
were able to move

01:42:36.960 --> 01:42:39.460
out and have additional funds to be able to connect

01:42:39.460 --> 01:42:40.840
services wherever they're

01:42:40.840 --> 01:42:45.170
going and then 46% of them still had an amount owing after

01:42:45.170 --> 01:42:46.880
that deposit and we

01:42:46.880 --> 01:42:50.300
don't know the final impact of on that for uncollectible

01:42:50.300 --> 01:42:51.000
debt because we don't

01:42:51.000 --> 01:42:54.779
deem debt uncollectible until 180 days but we do have data

01:42:54.779 --> 01:42:56.399
for 15 and 16 and out

01:42:56.399 --> 01:42:59.920
of the 5,500 accounts 53% of the deposits paid off the

01:42:59.920 --> 01:43:02.000
final bill 47% of them

01:43:02.000 --> 01:43:06.390
still had an amount owing and after that 23% overall ended

01:43:06.390 --> 01:43:07.560
up leaving a debt that

01:43:07.560 --> 01:43:10.810
turned into uncollectible debt so on average about 25% of

01:43:10.810 --> 01:43:12.800
the total is or 23%

01:43:12.800 --> 01:43:15.680
in that case is still even with the deposit refunding to

01:43:15.680 --> 01:43:16.739
the balance they're

01:43:16.739 --> 01:43:20.250
still leaving a debt on the account and for the two fiscal

01:43:20.250 --> 01:43:21.560
years prior to that

01:43:21.560 --> 01:43:26.029
it's it's about the same it's about 25% so we're seeing

01:43:26.029 --> 01:43:27.039
that's a consistent

01:43:27.039 --> 01:43:32.510
trend with who leaves ultimately results in uncollectible

01:43:32.510 --> 01:43:33.479
debt with the deposit

01:43:33.479 --> 01:43:37.609
refunding for the plus one program this is the prevent loss

01:43:37.609 --> 01:43:39.119
of utility services

01:43:39.119 --> 01:43:43.159
for fiscal year 16 17 we assisted 231 families for a total

01:43:43.159 --> 01:43:44.680
of about $80,000

01:43:44.680 --> 01:43:47.770
the contract with interfaith ministries is expiring next

01:43:47.770 --> 01:43:48.760
month we have a six

01:43:48.760 --> 01:43:52.600
month extension that we've already signed off on so we can

01:43:52.600 --> 01:43:53.760
incorporate data

01:43:53.760 --> 01:43:57.210
or pardon me a feedback from pub and council and those

01:43:57.210 --> 01:43:58.119
specifications that

01:43:58.119 --> 01:44:00.859
we're gonna write six out of the eight cities that we

01:44:00.859 --> 01:44:02.239
survey do have a program

01:44:02.239 --> 01:44:04.739
like the one that we have here at the city and so some of

01:44:04.739 --> 01:44:05.720
the things that we

01:44:05.720 --> 01:44:08.229
want to talk about and get direction from you and council

01:44:08.229 --> 01:44:09.600
tomorrow with a

01:44:09.600 --> 01:44:13.050
again we're trying to create the specs for that contract

01:44:13.050 --> 01:44:14.239
now so we can get that

01:44:14.239 --> 01:44:17.960
out to a competitive process and so one of the things we'd

01:44:17.960 --> 01:44:19.039
like to have you

01:44:19.039 --> 01:44:23.109
consider is do you want utility plus one funds going to

01:44:23.109 --> 01:44:25.199
utility deposits right

01:44:25.199 --> 01:44:28.390
now if someone seeks assistance deposits is not in scope

01:44:28.390 --> 01:44:29.659
for that and so it can

01:44:29.659 --> 01:44:32.630
only go towards balances so there's an opportunity if you

01:44:32.630 --> 01:44:33.640
wanted funds to be

01:44:33.640 --> 01:44:35.720
able to assist with customers deposits we have an

01:44:35.720 --> 01:44:37.000
opportunity to incorporate

01:44:37.000 --> 01:44:40.449
that into the contract now and then also establishing a

01:44:40.449 --> 01:44:41.880
requirement that the the

01:44:41.880 --> 01:44:44.850
vendor the new vendor or incumbent established written

01:44:44.850 --> 01:44:45.800
program guidelines

01:44:45.800 --> 01:44:48.380
that the city would review on a yearly basis and so this

01:44:48.380 --> 01:44:49.279
would allow us an

01:44:49.279 --> 01:44:51.720
opportunity to understand what's going on in the community

01:44:51.720 --> 01:44:52.920
then it may be not

01:44:52.920 --> 01:44:56.380
three years out when the contracts up for service or for it

01:44:56.380 --> 01:44:58.159
to go back out for

01:44:58.159 --> 01:45:01.800
competitive process and then what we also found is that we

01:45:01.800 --> 01:45:02.880
think we need to

01:45:02.880 --> 01:45:06.779
get richer data as far as monthly results from interfaith

01:45:06.779 --> 01:45:07.680
ministries

01:45:07.680 --> 01:45:10.800
currently and whoever the new vendor may be just so we can

01:45:10.800 --> 01:45:11.720
know what are the

01:45:11.720 --> 01:45:14.220
barriers that our customers are experiencing and is there a

01:45:14.220 --> 01:45:14.640
way for us

01:45:14.640 --> 01:45:18.090
to help them so we'd like to incorporate richer data on the

01:45:18.090 --> 01:45:19.319
monthly reporting and

01:45:19.319 --> 01:45:22.989
then training not only for city staff but for the vendor to

01:45:22.989 --> 01:45:23.840
make sure that

01:45:23.840 --> 01:45:26.439
they understand what type of authority they have in

01:45:26.439 --> 01:45:27.920
qualifying assistance for

01:45:27.920 --> 01:45:31.239
the customer and then we talked about last time we do have

01:45:31.239 --> 01:45:32.479
a six month tenure

01:45:32.479 --> 01:45:36.020
criteria in the current contract and so we think that we

01:45:36.020 --> 01:45:37.399
could change that to

01:45:37.399 --> 01:45:40.189
say that you could assist the family regardless of the

01:45:40.189 --> 01:45:41.439
tenure at the address

01:45:41.439 --> 01:45:44.890
and then assisting families more than once in a 12 month

01:45:44.890 --> 01:45:46.359
period right now you

01:45:46.359 --> 01:45:49.100
get assistance once and then you can't get assistance for

01:45:49.100 --> 01:45:50.560
until the next year

01:45:50.560 --> 01:45:54.340
depending on the circumstance and this was a 50% of the

01:45:54.340 --> 01:45:55.760
reason why customers

01:45:55.760 --> 01:45:58.560
were denied assistance was because they needed assistance

01:45:58.560 --> 01:45:59.720
again so we think this

01:45:59.720 --> 01:46:02.600
is an opportunity to put into the criteria where what is

01:46:02.600 --> 01:46:03.560
the appropriate

01:46:03.560 --> 01:46:06.119
amount I put up to three times but that's definitely open

01:46:06.119 --> 01:46:06.880
for discussion

01:46:06.880 --> 01:46:11.779
today and tomorrow and so after last month's discussion it

01:46:11.779 --> 01:46:12.640
was brought up if

01:46:12.640 --> 01:46:15.310
we did want to change something with the deposit process

01:46:15.310 --> 01:46:16.600
what would that be and

01:46:16.600 --> 01:46:19.770
what options are there and so just as a reminder the way we

01:46:19.770 --> 01:46:20.880
charge deposit is

01:46:20.880 --> 01:46:24.000
based off of credit scoring we'll run the credit to see if

01:46:24.000 --> 01:46:25.079
you need a deposit

01:46:25.079 --> 01:46:28.699
if you don't deposits waived if it's fair it's a one month

01:46:28.699 --> 01:46:29.560
deposit and then if

01:46:29.560 --> 01:46:32.529
it's a risk factor then we're going to charge up to a two

01:46:32.529 --> 01:46:33.760
month deposit on the

01:46:33.760 --> 01:46:36.659
account and so some options for new and existing customers

01:46:36.659 --> 01:46:38.039
for residential that

01:46:38.039 --> 01:46:40.729
we have is we would maintain that credit scoring and if you

01:46:40.729 --> 01:46:41.479
're good credit

01:46:41.479 --> 01:46:44.279
scoring we wouldn't charge a deposit so the option number

01:46:44.279 --> 01:46:45.319
one is only charge a

01:46:45.319 --> 01:46:49.010
deposit for that one month of utility usage as opposed to

01:46:49.010 --> 01:46:50.159
if they need to have

01:46:50.159 --> 01:46:52.899
two we would change to where it would only be one and as

01:46:52.899 --> 01:46:53.720
the customer

01:46:53.720 --> 01:46:56.430
establishes their tenure and their payment behavior or if

01:46:56.430 --> 01:46:56.880
they got

01:46:56.880 --> 01:46:59.510
disconnected for non-payment then we would seek the

01:46:59.510 --> 01:47:00.640
additional one month

01:47:00.640 --> 01:47:03.550
deposit to get them up to two months on the account the

01:47:03.550 --> 01:47:05.279
second option that we

01:47:05.279 --> 01:47:08.180
can do is charge a deposit again only a one month deposit

01:47:08.180 --> 01:47:09.319
when they come into

01:47:09.319 --> 01:47:12.399
the utility system and then based upon their payment

01:47:12.399 --> 01:47:13.399
behavior or if they're

01:47:13.399 --> 01:47:16.819
disconnected for non-payment increase their deposit by $50

01:47:16.819 --> 01:47:17.960
increments with

01:47:17.960 --> 01:47:21.369
that until they get up to that two month average on there

01:47:21.369 --> 01:47:22.399
and then option number

01:47:22.399 --> 01:47:25.239
three would to be only secure a one month deposit no

01:47:25.239 --> 01:47:26.680
additional increases and

01:47:26.680 --> 01:47:28.939
then option number four you know is going to put it in

01:47:28.939 --> 01:47:29.800
there right no

01:47:29.800 --> 01:47:33.439
changes to the deposit process and we could continue to do

01:47:33.439 --> 01:47:34.479
payment arrangements

01:47:34.479 --> 01:47:37.770
like we do now but that's definitely an option that we can

01:47:37.770 --> 01:47:39.279
vet out with that so

01:47:39.279 --> 01:47:42.729
at the end of this we're going to open that up for

01:47:42.729 --> 01:47:45.279
discussion we could

01:47:45.279 --> 01:47:48.050
collaborate it with community development because as we're

01:47:48.050 --> 01:47:48.479
talking

01:47:48.479 --> 01:47:51.199
about the deposits we thought that this was a very timely

01:47:51.199 --> 01:47:52.000
conversation

01:47:52.000 --> 01:47:54.600
especially with the recent emergency solutions grant that

01:47:54.600 --> 01:47:55.439
just went through

01:47:55.439 --> 01:47:59.380
is what other people can we assist specifically with a

01:47:59.380 --> 01:48:00.779
deposit waiver we

01:48:00.779 --> 01:48:04.770
do have in ordinance now that victims of family violence

01:48:04.770 --> 01:48:05.800
that are working with

01:48:05.800 --> 01:48:08.239
friends of the family have a deposit wage and so they

01:48:08.239 --> 01:48:09.119
provide us a form

01:48:09.119 --> 01:48:11.649
letter if they're going through that scenario we do not

01:48:11.649 --> 01:48:12.319
charge them a

01:48:12.319 --> 01:48:15.289
deposit and so we think this is another opportunity that we

01:48:15.289 --> 01:48:16.600
can incorporate this

01:48:16.600 --> 01:48:19.619
into city ordinance if someone who is working with the help

01:48:19.619 --> 01:48:20.720
agency and they're

01:48:20.720 --> 01:48:24.329
being going through either that rapid rehoming process or

01:48:24.329 --> 01:48:25.359
any of the agencies

01:48:25.359 --> 01:48:27.979
that's helping with homelessness they can provide us a form

01:48:27.979 --> 01:48:28.760
like they do for

01:48:28.760 --> 01:48:31.699
the victim family violence and we can waive that deposit so

01:48:31.699 --> 01:48:32.439
again we think

01:48:32.439 --> 01:48:36.350
this is a timely conversation while we're looking at the

01:48:36.350 --> 01:48:38.119
deposits and so

01:48:38.119 --> 01:48:40.819
with that and the discussion today and direction that we're

01:48:40.819 --> 01:48:41.640
seeking is on the

01:48:41.640 --> 01:48:45.090
plus one program and for the deposits so for plus one do we

01:48:45.090 --> 01:48:46.319
want to increase the

01:48:46.319 --> 01:48:48.630
funds to that for next year specifically because we're

01:48:48.630 --> 01:48:49.880
going through the contract

01:48:49.880 --> 01:48:53.859
competitive bid and then also do we want to allow funds to

01:48:53.859 --> 01:48:55.359
go to the deposits and

01:48:55.359 --> 01:48:58.680
staff obviously had recommended some of these criteria but

01:48:58.680 --> 01:49:00.079
we're definitely open

01:49:00.079 --> 01:49:02.699
if there's additional criteria that the PUB and council

01:49:02.699 --> 01:49:03.760
wants to incorporate

01:49:03.760 --> 01:49:06.659
into that we want to start working on those specifications

01:49:06.659 --> 01:49:07.640
so we can get that

01:49:07.640 --> 01:49:11.060
contract going as soon as possible and then for deposits do

01:49:11.060 --> 01:49:11.640
you want to

01:49:11.640 --> 01:49:15.090
incorporate a deposit for people experiencing homelessness

01:49:15.090 --> 01:49:16.039
and if you do

01:49:16.039 --> 01:49:19.279
want to make any changes to the deposit process what option

01:49:19.279 --> 01:49:20.239
would you like to

01:49:20.239 --> 01:49:24.470
select and with that I'll open it up to any questions and

01:49:24.470 --> 01:49:25.800
direction questions

01:49:25.800 --> 01:49:30.859
yes last time we talked about this I said aren't there any

01:49:30.859 --> 01:49:32.520
agencies that also

01:49:32.520 --> 01:49:36.979
help with this and I noticed in the paper the Denton paper

01:49:36.979 --> 01:49:37.920
the Texoma

01:49:37.920 --> 01:49:41.520
Council of Government's energy services program also

01:49:41.520 --> 01:49:43.319
provides funds do we work

01:49:43.319 --> 01:49:47.180
with them we don't work with them directly but we have like

01:49:47.180 --> 01:49:48.399
a list in

01:49:48.399 --> 01:49:51.140
addition to plus one where our customers are reaching out

01:49:51.140 --> 01:49:51.640
to us they're

01:49:51.640 --> 01:49:54.800
struggling we have a list that they will provide them they

01:49:54.800 --> 01:49:55.720
are on that list and

01:49:55.720 --> 01:49:59.800
in my previous perfect presentation we did have almost 1200

01:49:59.800 --> 01:50:00.439
customers were

01:50:00.439 --> 01:50:03.890
being assisted through those various agencies with Texoma

01:50:03.890 --> 01:50:04.560
Council of

01:50:04.560 --> 01:50:08.010
Governments being one of them and last fiscal year they

01:50:08.010 --> 01:50:09.159
gave or assisted our

01:50:09.159 --> 01:50:13.489
customers with about $135,000 worth of payments on there so

01:50:13.489 --> 01:50:14.439
yeah we discussed

01:50:14.439 --> 01:50:17.239
that last time with it but I'm glad you brought it so yes

01:50:17.239 --> 01:50:18.319
we do make our

01:50:18.319 --> 01:50:21.479
customers aware the additional resources that they have out

01:50:21.479 --> 01:50:23.600
there for them is

01:50:23.600 --> 01:50:31.439
that is that applying deposits or I know plus one is we're

01:50:31.439 --> 01:50:32.439
talking about really

01:50:32.439 --> 01:50:34.920
applied to deposit not but there's a Texas Council of

01:50:34.920 --> 01:50:35.920
Governments that

01:50:35.920 --> 01:50:40.840
assistant them or balances I'm not sure how it works here

01:50:40.840 --> 01:50:42.000
in Minnesota it was it

01:50:42.000 --> 01:50:45.439
had to be electric only really deposits it couldn't be

01:50:45.439 --> 01:50:46.359
water and most of them

01:50:46.359 --> 01:50:49.210
are definitely balances but you know it's an opportunity if

01:50:49.210 --> 01:50:50.079
we're allocating

01:50:50.079 --> 01:50:53.489
funds we can deem how we want those allocated so I think it

01:50:53.489 --> 01:50:54.159
's it's a good

01:50:54.159 --> 01:50:58.319
conversation to have yeah okay but there are programs out

01:50:58.319 --> 01:50:59.239
there in addition to

01:50:59.239 --> 01:51:04.479
what we're doing to help you some you mentioned that was at

01:51:04.479 --> 01:51:05.239
eighty thousand

01:51:05.239 --> 01:51:10.109
and change or something that we the plus one program was

01:51:10.109 --> 01:51:11.840
that yes for this year

01:51:11.840 --> 01:51:15.590
it was a little over 80,000 we allocate about 86,000 to

01:51:15.590 --> 01:51:16.840
them every year for it's

01:51:16.840 --> 01:51:19.470
a hundred thousand fourteen thousand goes for admin costs

01:51:19.470 --> 01:51:21.119
for the vendor to

01:51:21.119 --> 01:51:24.560
administer it and then they distribute eighty six thousand

01:51:24.560 --> 01:51:25.399
dollars they have

01:51:25.399 --> 01:51:27.699
those funds and so you can see they're not even using all

01:51:27.699 --> 01:51:28.560
of those funds right

01:51:28.560 --> 01:51:31.279
now we don't tell anybody no then I guess I'm sorry we didn

01:51:31.279 --> 01:51:31.720
't tell anybody

01:51:31.720 --> 01:51:34.819
no we did tell quite a bit of people as people know and we

01:51:34.819 --> 01:51:35.920
talked about this

01:51:35.920 --> 01:51:38.430
last time some of the reasons why fifty percent of the

01:51:38.430 --> 01:51:39.479
reasons why they're

01:51:39.479 --> 01:51:42.930
getting decon is they need assistance more than once with

01:51:42.930 --> 01:51:44.439
that and then the

01:51:44.439 --> 01:51:47.890
other fifty percent is the documentation wasn't filled out

01:51:47.890 --> 01:51:48.560
the

01:51:48.560 --> 01:51:52.140
applicant didn't show up for the appointment or they didn't

01:51:52.140 --> 01:51:52.479
need

01:51:52.479 --> 01:51:55.380
assistance any longer but I think it goes back to that

01:51:55.380 --> 01:51:56.560
point of getting that

01:51:56.560 --> 01:52:00.250
bit that richer data to get a better understanding so we

01:52:00.250 --> 01:52:01.560
know how we can

01:52:01.560 --> 01:52:09.800
address those needs with that so do we know if we were to

01:52:09.800 --> 01:52:10.840
increase it to up to

01:52:10.840 --> 01:52:14.640
three times a year would we need more funds or do you think

01:52:14.640 --> 01:52:15.600
we would just use

01:52:15.600 --> 01:52:19.319
the funds that we were already allocating do we I don't

01:52:19.319 --> 01:52:20.600
know the exact

01:52:20.600 --> 01:52:23.229
answers to that question I think we're going to need to my

01:52:23.229 --> 01:52:24.279
recommendation is

01:52:24.279 --> 01:52:27.079
changing the criteria to make it to where we can assist

01:52:27.079 --> 01:52:28.159
more customers and

01:52:28.159 --> 01:52:31.119
seeing what the impact is of that I think that we would

01:52:31.119 --> 01:52:32.760
definitely utilize

01:52:32.760 --> 01:52:35.409
this especially if you incorporated deposits in there and

01:52:35.409 --> 01:52:36.159
then you remove

01:52:36.159 --> 01:52:38.930
that more than once in a 12 month period I do think you're

01:52:38.930 --> 01:52:40.199
going to see a greater

01:52:40.199 --> 01:52:43.210
need for that but without having that in place it's hard to

01:52:43.210 --> 01:52:44.800
determine I wouldn't

01:52:44.800 --> 01:52:47.039
feel comfortable telling you yes they need this and I did

01:52:47.039 --> 01:52:47.600
have a conversation

01:52:47.600 --> 01:52:50.560
with interfaith ministries and they had suggested maybe

01:52:50.560 --> 01:52:51.840
doing an increase of

01:52:51.840 --> 01:52:55.920
$25,000 in addition to the criteria changes and then seeing

01:52:55.920 --> 01:52:56.720
how that goes

01:52:56.720 --> 01:53:00.180
with that but again it's your discretion that was gonna be

01:53:00.180 --> 01:53:01.079
my next question is

01:53:01.079 --> 01:53:06.039
can we amend it later we could put that in the contract so

01:53:06.039 --> 01:53:07.960
that would be make

01:53:07.960 --> 01:53:10.779
sure I'm saying that right I'm looking at legal I don't be

01:53:10.779 --> 01:53:11.159
like yeah we can do

01:53:11.159 --> 01:53:14.930
it you're like no you can't with that so I think we could

01:53:14.930 --> 01:53:17.479
put that in the contract what I'm trying to get is I think

01:53:17.479 --> 01:53:21.920
your deposit process is probably one of the better ones and

01:53:21.920 --> 01:53:24.159
I would rather keep

01:53:24.159 --> 01:53:30.550
good credit policy in place and provide assistance in the

01:53:30.550 --> 01:53:32.720
limited periods where

01:53:32.720 --> 01:53:35.170
it's going to be needed and I don't even have a problem

01:53:35.170 --> 01:53:36.439
with it going towards the

01:53:36.439 --> 01:53:40.920
deposit if they meet the criteria and they need the help

01:53:40.920 --> 01:53:42.439
but I don't want to

01:53:42.439 --> 01:53:49.770
get away from sound policy. I have a question. I'm sorry

01:53:49.770 --> 01:53:53.720
there's probably gonna be an amount of

01:53:53.720 --> 01:53:56.510
situations where that deposit goes to just pay the last

01:53:56.510 --> 01:53:57.640
couple of months of

01:53:57.640 --> 01:54:01.079
their utility bill right like we saw it was pretty

01:54:01.079 --> 01:54:02.439
expensive so if they can't

01:54:02.439 --> 01:54:05.880
having trouble affording it already they might just so that

01:54:05.880 --> 01:54:07.319
deposit might actually

01:54:07.319 --> 01:54:12.189
end up just paying for electric rates. Yeah exactly. So

01:54:12.189 --> 01:54:13.640
just in a different way.

01:54:13.640 --> 01:54:22.000
What is the source of whatever funding of that money? We do

01:54:22.000 --> 01:54:23.520
have a customer

01:54:23.520 --> 01:54:26.670
contributions that give I think it's about eight thousand

01:54:26.670 --> 01:54:28.399
dollars a year that

01:54:28.399 --> 01:54:31.090
our customers make donations to the plus one program and

01:54:31.090 --> 01:54:32.319
then the rest of it is

01:54:32.319 --> 01:54:36.119
funded through the city through we do an allocation to the

01:54:36.119 --> 01:54:37.640
utilities so that's

01:54:37.640 --> 01:54:41.119
how it ultimately comes back out so there is a the rate

01:54:41.119 --> 01:54:42.800
carrier is subsidizing

01:54:42.800 --> 01:54:46.680
the additional that customers aren't donating. And so what

01:54:46.680 --> 01:54:48.039
is the source from

01:54:48.039 --> 01:54:55.470
the city? The source from the city. Our rates. So it

01:54:55.470 --> 01:54:57.159
affects our rate structure. Yes.

01:54:57.159 --> 01:55:03.659
Okay there was a list that I think Susan brought up of I

01:55:03.659 --> 01:55:05.640
don't know whether

01:55:05.640 --> 01:55:09.720
they're nonprofits or church organizations or whatever that

01:55:09.720 --> 01:55:10.239
obviously

01:55:10.239 --> 01:55:13.329
see a need I think you mentioned quite a few of those that

01:55:13.329 --> 01:55:14.800
helped up to 1200

01:55:14.800 --> 01:55:19.920
people. We have a specific I would call it a public-private

01:55:19.920 --> 01:55:21.159
partnership or

01:55:21.159 --> 01:55:26.010
contract with one entity to administer the funds that the

01:55:26.010 --> 01:55:27.279
city does if I'm

01:55:27.279 --> 01:55:33.439
understanding it. I don't know if it would make sense but

01:55:33.439 --> 01:55:35.960
to have maybe that

01:55:35.960 --> 01:55:41.760
public-private partnership with expand that some to other

01:55:41.760 --> 01:55:43.479
organizations or if

01:55:43.479 --> 01:55:46.289
they're doing that voluntarily maybe there's no need to do

01:55:46.289 --> 01:55:47.239
that. So one of

01:55:47.239 --> 01:55:49.939
the things with those additional resources that miss Parker

01:55:49.939 --> 01:55:50.800
brought up we

01:55:50.800 --> 01:55:53.600
do work with them because they reach out to us to ensure

01:55:53.600 --> 01:55:54.920
they understand what the

01:55:54.920 --> 01:55:57.489
customer needs are they let us know what amount they're

01:55:57.489 --> 01:55:58.640
going to be pledging so

01:55:58.640 --> 01:56:01.020
we can make sure the customer doesn't have any interruption

01:56:01.020 --> 01:56:01.800
of service until

01:56:01.800 --> 01:56:05.090
we get that pledge payment on there but as far as contract

01:56:05.090 --> 01:56:06.359
ual we only have the

01:56:06.359 --> 01:56:09.960
one with interfaith ministries for that so am I

01:56:09.960 --> 01:56:11.760
understanding that maybe not

01:56:11.760 --> 01:56:15.750
having just one contract but multiple with agency is that

01:56:15.750 --> 01:56:17.119
what I'm asking I

01:56:17.119 --> 01:56:21.189
don't I don't know that that's even viable or needed if all

01:56:21.189 --> 01:56:22.039
of these other

01:56:22.039 --> 01:56:28.220
agencies are already doing it without having to formally

01:56:28.220 --> 01:56:30.720
enter into an agreement.

01:56:30.720 --> 01:56:36.520
I think I may be able to address some of that we did an RFP

01:56:36.520 --> 01:56:38.279
for that service a

01:56:38.279 --> 01:56:43.340
few years ago and interfaith was the firm or the nonprofit

01:56:43.340 --> 01:56:44.159
that wanted to do

01:56:44.159 --> 01:56:47.399
the service there is some administration that has to go

01:56:47.399 --> 01:56:48.319
along with it you need

01:56:48.319 --> 01:56:50.609
to have some infrastructure to do that so there may be

01:56:50.609 --> 01:56:51.680
others that would want

01:56:51.680 --> 01:56:53.579
to do that we're certainly willing to talk to them if you

01:56:53.579 --> 01:56:54.239
want to have more

01:56:54.239 --> 01:56:56.529
than one partner I think that would be fine it's just

01:56:56.529 --> 01:56:57.680
matter of finding someone

01:56:57.680 --> 01:57:00.579
who's willing to do that for the programs already have in

01:57:00.579 --> 01:57:01.359
place perhaps.

01:57:01.359 --> 01:57:05.920
Again I'm asking for understanding not necessarily

01:57:05.920 --> 01:57:07.760
suggesting that okay needs

01:57:07.760 --> 01:57:12.710
to be done because I agree with Susan you know the business

01:57:12.710 --> 01:57:14.079
side the credit

01:57:14.079 --> 01:57:19.010
standards your deposit that I've seen too many businesses

01:57:19.010 --> 01:57:20.119
fail when they start

01:57:20.119 --> 01:57:28.079
loaning credit standards banks cities housing authorities

01:57:28.079 --> 01:57:29.239
and on and on and

01:57:29.239 --> 01:57:32.659
on and I've seen that from firsthand personal because I

01:57:32.659 --> 01:57:34.479
foreclosed on or

01:57:34.479 --> 01:57:38.270
suit them or whatever so I don't think we should ever lower

01:57:38.270 --> 01:57:39.680
credit standards and

01:57:39.680 --> 01:57:44.140
policies but to help from a social side this type of thing

01:57:44.140 --> 01:57:45.840
and how do you make

01:57:45.840 --> 01:57:48.630
it better and how do you solicit more money or how do you

01:57:48.630 --> 01:57:50.319
how do you raise

01:57:50.319 --> 01:57:54.399
more money without necessarily jeopardizing increasing

01:57:54.399 --> 01:57:56.359
utility rates

01:57:56.359 --> 01:58:05.489
is a challenge but also worthy of trying to do. Okay

01:58:05.489 --> 01:58:05.560
understood. I'm sorry no I

01:58:05.560 --> 01:58:08.760
talked too much. Go ahead Lily. You've got some background

01:58:08.760 --> 01:58:10.819
on. I do I do in my time

01:58:10.819 --> 01:58:15.210
with United Way as their CEO for about five years and then

01:58:15.210 --> 01:58:16.439
also as a fundraiser

01:58:16.439 --> 01:58:20.770
for the United Way everyone on staff had to answer calls

01:58:20.770 --> 01:58:21.680
from the community

01:58:21.680 --> 01:58:26.130
asking for assistance and more times than I can count they

01:58:26.130 --> 01:58:27.479
would not were not

01:58:27.479 --> 01:58:33.439
able to get funds for their to go towards their bills for

01:58:33.439 --> 01:58:34.279
electricity

01:58:34.279 --> 01:58:38.840
because they had already gone once before or other

01:58:38.840 --> 01:58:41.039
organizations had already

01:58:41.039 --> 01:58:45.369
run out of funds and so there might be a whole bunch of

01:58:45.369 --> 01:58:46.520
organizations out there

01:58:46.520 --> 01:58:49.970
but they have very limited funding for this particular

01:58:49.970 --> 01:58:51.359
thing and so it really

01:58:51.359 --> 01:58:55.439
doesn't cover the need that is out there. The other point

01:58:55.439 --> 01:58:56.760
that I wish to make is

01:58:56.760 --> 01:59:02.369
that while addressing homelessness that is a huge problem

01:59:02.369 --> 01:59:03.319
problem that a lot of

01:59:03.319 --> 01:59:08.229
families even families who have both spouses working still

01:59:08.229 --> 01:59:09.359
run into this

01:59:09.359 --> 01:59:13.199
problem of not being able to pay all of their their funding

01:59:13.199 --> 01:59:14.399
and so you ask you

01:59:14.399 --> 01:59:17.850
have to ask yourself the question is are we going to you

01:59:17.850 --> 01:59:19.319
know have these people

01:59:19.319 --> 01:59:21.770
thrown out on the streets because they couldn't pay their

01:59:21.770 --> 01:59:22.720
electric bill or are

01:59:22.720 --> 01:59:25.960
we going to help them this time and let them continue to

01:59:25.960 --> 01:59:27.479
work and make money and

01:59:27.479 --> 01:59:31.810
provide for their families so that they can also pay for

01:59:31.810 --> 01:59:33.760
their electric bill on

01:59:33.760 --> 01:59:38.319
a regular basis and quite frankly up to three times a year

01:59:38.319 --> 01:59:39.960
I think would be the

01:59:39.960 --> 01:59:43.489
kinder thing for us to be able to do and also not only kind

01:59:43.489 --> 01:59:44.800
but also to ensure

01:59:44.800 --> 01:59:48.600
that families don't become homeless because they couldn't

01:59:48.600 --> 01:59:49.720
have their bills

01:59:49.720 --> 01:59:54.960
paid that one time a year. Yes can I piggyback on that I

01:59:54.960 --> 01:59:56.600
just want to say I

01:59:56.600 --> 02:00:03.600
completely agree with with what Lillia just said both about

02:00:03.600 --> 02:00:05.880
the the homeless

02:00:05.880 --> 02:00:10.850
deposit waiver and up to three times more a year assistance

02:00:10.850 --> 02:00:11.439
and the

02:00:11.439 --> 02:00:15.920
connection between these two issues because as our Denton

02:00:15.920 --> 02:00:16.699
homeless

02:00:16.699 --> 02:00:24.270
coalition you know makes clear that people that low-income

02:00:24.270 --> 02:00:25.920
people are on

02:00:25.920 --> 02:00:31.199
the verge of homelessness and that home and that homeless

02:00:31.199 --> 02:00:32.439
is not a kind of

02:00:32.439 --> 02:00:37.130
person but a state of being that that that anybody could

02:00:37.130 --> 02:00:39.159
fall into at one time

02:00:39.159 --> 02:00:44.600
and so there's a direct connection between these two. I

02:00:44.600 --> 02:00:47.880
would like to have

02:00:47.880 --> 02:00:55.449
staff consider bring to the table the possibility of a low-

02:00:55.449 --> 02:00:57.319
income deposit

02:00:57.319 --> 02:01:02.729
waiver because these are precisely the people who you know

02:01:02.729 --> 02:01:05.880
low-income people who

02:01:05.880 --> 02:01:10.479
are being asked to put more upfront when they don't even

02:01:10.479 --> 02:01:13.039
have the money to simply

02:01:13.039 --> 02:01:19.260
pay their bill and I find really interesting if you wouldn

02:01:19.260 --> 02:01:20.439
't mind going

02:01:20.439 --> 02:01:26.119
to the additional information slide the follow-up

02:01:26.119 --> 02:01:30.319
information slide or the

02:01:30.319 --> 02:01:34.520
let's see this is page page seven of the follow-up

02:01:34.520 --> 02:01:39.159
information. Sorry let me get

02:01:39.159 --> 02:01:41.520
a hold up.

02:02:01.319 --> 02:02:01.460
Yes it's with the additional funding yes yeah starting

02:02:01.460 --> 02:02:08.960
right there yeah so you

02:02:08.960 --> 02:02:08.960
see um so where it says it a hundred thousand dollars right

02:02:08.960 --> 02:02:13.960
towards the plus

02:02:13.960 --> 02:02:13.960
one program and then you scroll down to the next item item

02:02:13.960 --> 02:02:20.520
11 which is this

02:02:20.520 --> 02:02:29.510
breakdown of uncollectible debt and that a hundred thousand

02:02:29.510 --> 02:02:32.000
dollars is just a

02:02:32.000 --> 02:02:39.920
little less than half of the uncollected residential debt

02:02:39.920 --> 02:02:43.039
that exists today right

02:02:43.039 --> 02:02:46.840
so we're really looking at you know when I when I look at

02:02:46.840 --> 02:02:48.119
this and I found this

02:02:48.119 --> 02:02:52.310
so interesting and I'm really grateful that you know you

02:02:52.310 --> 02:02:54.039
put this on here as

02:02:54.039 --> 02:02:58.250
far as thinking about you know not just does the deposit

02:02:58.250 --> 02:02:59.800
system work but how

02:02:59.800 --> 02:03:05.079
does it work you know what I see is that the commercial

02:03:05.079 --> 02:03:08.520
debt has shrunk so

02:03:08.520 --> 02:03:12.199
significantly both in terms of the amount of money and the

02:03:12.199 --> 02:03:13.680
overall percentage

02:03:13.680 --> 02:03:17.119
the piece of the pie of the uncollected debt and you can

02:03:17.119 --> 02:03:18.359
see that in terms of

02:03:18.359 --> 02:03:22.850
percentages the commercial category has literally switched

02:03:22.850 --> 02:03:23.520
places with the

02:03:23.520 --> 02:03:27.420
residential category we go from 46% of the total uncoll

02:03:27.420 --> 02:03:28.319
ected debt being

02:03:28.319 --> 02:03:33.479
commercial to 46% of the uncollected debt being residential

02:03:33.479 --> 02:03:34.680
so what that says

02:03:34.680 --> 02:03:41.520
to me is that the deposit is that since we enacted this

02:03:41.520 --> 02:03:44.239
deposit system that

02:03:44.239 --> 02:03:47.800
we've we've shrunk the total uncollected debt down but we

02:03:47.800 --> 02:03:50.279
've done that by

02:03:50.279 --> 02:03:55.600
shifting the burden to you know from essentially the you

02:03:55.600 --> 02:03:58.000
know rich but I could

02:03:58.000 --> 02:04:01.449
say from the rich to the poor you know from from the

02:04:01.449 --> 02:04:03.399
commercial entities that

02:04:03.399 --> 02:04:06.369
can pay these deposits because you can see there's so

02:04:06.369 --> 02:04:07.880
little uncollected debt

02:04:07.880 --> 02:04:11.890
now from commercial because they can pay right they can pay

02:04:11.890 --> 02:04:13.239
their deposits most

02:04:13.239 --> 02:04:16.210
of them can and then you have these residents and I should

02:04:16.210 --> 02:04:16.960
say I've been you

02:04:16.960 --> 02:04:25.729
know since I started on PUB I am contacted every every week

02:04:25.729 --> 02:04:27.920
by multiple

02:04:27.920 --> 02:04:31.770
you know low low-income people who are struggling to pay

02:04:31.770 --> 02:04:33.319
their bills which are

02:04:33.319 --> 02:04:37.199
augmented by these extra you know as you know and you know

02:04:37.199 --> 02:04:38.119
more about it than I

02:04:38.119 --> 02:04:40.920
do because you talked to him you know more of these people

02:04:40.920 --> 02:04:42.760
than I do so you

02:04:42.760 --> 02:04:45.470
know what I would like to propose again is following up on

02:04:45.470 --> 02:04:46.239
what I was saying

02:04:46.239 --> 02:04:50.149
before and I'm just using this as the as the data to back

02:04:50.149 --> 02:04:51.479
that up this is what

02:04:51.479 --> 02:04:56.380
gave me the idea you know if we could you know keep the

02:04:56.380 --> 02:04:57.920
commercial deposits and

02:04:57.920 --> 02:05:04.720
and include not just a waiver for people who are homeless

02:05:04.720 --> 02:05:06.479
but for people who are

02:05:06.479 --> 02:05:09.380
on the verge of always on the verge of homelessness which

02:05:09.380 --> 02:05:10.680
is quite frankly low

02:05:10.680 --> 02:05:18.869
income people in Denton in general and and then we could

02:05:18.869 --> 02:05:20.640
even if you're taught

02:05:20.640 --> 02:05:23.289
if you're you know looking at the plus one program so I'm

02:05:23.289 --> 02:05:24.680
kind of jumping from

02:05:24.680 --> 02:05:26.939
you know one to the other and back because they are such

02:05:26.939 --> 02:05:27.899
related issues and

02:05:27.899 --> 02:05:30.029
but and I and I push for that reason I appreciate having

02:05:30.029 --> 02:05:30.960
both these issues in

02:05:30.960 --> 02:05:36.239
the same presentation you know what about since so if you

02:05:36.239 --> 02:05:37.880
scroll up to that

02:05:38.399 --> 02:05:45.970
scroll back up to the plus one so if what we're doing with

02:05:45.970 --> 02:05:47.880
the you know plus

02:05:47.880 --> 02:05:52.720
one program is we're giving a hundred thousand to a third

02:05:52.720 --> 02:05:54.640
party and they keep

02:05:54.640 --> 02:05:59.479
fourteen thousand for their operations and then they're

02:05:59.479 --> 02:06:01.159
giving the rest of the

02:06:01.159 --> 02:06:06.270
money back to our ratepayers to give back to us you know

02:06:06.270 --> 02:06:08.079
why not from a point

02:06:08.079 --> 02:06:11.520
of view of just you know practicality and you know fiscal

02:06:11.520 --> 02:06:12.359
responsibility just

02:06:12.359 --> 02:06:17.640
kind of cut the middleman and have staff have you know have

02:06:17.640 --> 02:06:22.039
customer service you

02:06:22.039 --> 02:06:26.029
know do away with the low-income deposit which means less

02:06:26.029 --> 02:06:27.479
time spent on on the on

02:06:27.479 --> 02:06:30.189
the phones you know I think more you said said previously

02:06:30.189 --> 02:06:30.960
at council work

02:06:30.960 --> 02:06:34.250
session more than 50% of the time on customers not 10% but

02:06:34.250 --> 02:06:35.079
I went back and

02:06:35.079 --> 02:06:40.079
research okay so it is less okay yeah but but but you

02:06:40.079 --> 02:06:41.239
remember that yeah that

02:06:41.239 --> 02:06:43.720
question yeah so but you know a significant part of time so

02:06:43.720 --> 02:06:44.079
what if

02:06:44.079 --> 02:06:47.239
instead you know you were able to spend this time it would

02:06:47.239 --> 02:06:48.399
be helping the same

02:06:48.399 --> 02:06:55.159
kinds of customers but having being able to provide that

02:06:55.159 --> 02:06:57.399
assistance at the level

02:06:57.399 --> 02:06:59.600
of staff and I don't expect you to actually be able to

02:06:59.600 --> 02:07:00.479
answer that right

02:07:00.479 --> 02:07:03.560
now I do have a thought on that if I may yeah with that

02:07:03.560 --> 02:07:04.880
they customers are

02:07:04.880 --> 02:07:08.329
divulging a lot of personal information with getting

02:07:08.329 --> 02:07:09.659
assistance like do they

02:07:09.659 --> 02:07:13.729
meet the criteria what's their financial need health I mean

02:07:13.729 --> 02:07:14.600
you got HIPAA stuff

02:07:14.600 --> 02:07:17.560
in there too and I don't know I don't necessarily know if

02:07:17.560 --> 02:07:18.680
the city wants to be

02:07:18.680 --> 02:07:22.239
brought into scope with all that and being us saying no to

02:07:22.239 --> 02:07:23.399
you and yes to you

02:07:23.399 --> 02:07:27.539
with that I think that's one of the primary reasons we do

02:07:27.539 --> 02:07:28.840
do a contract for

02:07:28.840 --> 02:07:31.939
this so we establish the criteria and then the customer

02:07:31.939 --> 02:07:32.760
goes to interfaith

02:07:32.760 --> 02:07:35.560
that make sure they meet the criteria in addition that they

02:07:35.560 --> 02:07:36.520
know the additional

02:07:36.520 --> 02:07:39.539
resources that are out in the community because it isn't

02:07:39.539 --> 02:07:40.760
usually just one need

02:07:40.760 --> 02:07:43.840
with utilities it's probably a combination of needs and so

02:07:43.840 --> 02:07:44.800
interfaith is

02:07:44.800 --> 02:07:47.760
that that resource for them to be able to get the

02:07:47.760 --> 02:07:49.600
additional resources that

02:07:49.600 --> 02:07:53.680
they may need with us thank you for bringing that up

02:07:53.680 --> 02:07:54.279
because I was just

02:07:54.279 --> 02:07:57.229
gonna say we don't want to know that Deb we don't want to

02:07:57.229 --> 02:07:58.560
know that about our

02:07:58.560 --> 02:08:02.430
customers and and I think using this third party is a

02:08:02.430 --> 02:08:03.979
better way and if that

02:08:03.979 --> 02:08:07.430
means we help them with deposits and they will get other

02:08:07.430 --> 02:08:08.479
resources do they

02:08:08.479 --> 02:08:12.079
need food do they need you know clothing for their children

02:08:12.079 --> 02:08:13.920
and things it's a

02:08:13.920 --> 02:08:17.600
really is a more efficient interfaith does a lot of things

02:08:17.600 --> 02:08:18.760
besides utility

02:08:18.760 --> 02:08:22.210
assistance and so you know for fourteen thousand dollars

02:08:22.210 --> 02:08:24.720
that is a very

02:08:24.720 --> 02:08:29.359
efficient very cheap administrative cost especially if the

02:08:29.359 --> 02:08:30.439
city to take it on I

02:08:30.439 --> 02:08:34.329
think you you would have to budget I don't know what at the

02:08:34.329 --> 02:08:35.079
budget to

02:08:35.079 --> 02:08:37.880
administer that program but it would be I just don't think

02:08:37.880 --> 02:08:39.039
it'd be very efficient

02:08:39.039 --> 02:08:42.489
I think having a third party that also takes care of these

02:08:42.489 --> 02:08:43.760
other needs school

02:08:43.760 --> 02:08:47.880
supplies medical referrals that type of stuff

02:08:47.880 --> 02:08:50.079
transportation see yeah really

02:08:50.079 --> 02:08:52.159
really makes because they're getting the information anyway

02:08:52.159 --> 02:08:53.199
I think we agree on

02:08:53.199 --> 02:08:57.039
the outcome we're trying to achieve oh of course yeah yes

02:08:57.039 --> 02:08:58.279
yeah of course yeah I

02:08:58.279 --> 02:09:02.680
just it's because I know from having talked to you so many

02:09:02.680 --> 02:09:03.520
customers and also

02:09:03.520 --> 02:09:05.560
having talked to you know customer service that you know

02:09:05.560 --> 02:09:06.079
you guys are

02:09:06.079 --> 02:09:08.119
hearing these stories anyway I completely understand why

02:09:08.119 --> 02:09:08.640
you don't want

02:09:08.640 --> 02:09:12.399
to you know get involved but it's all but in design

02:09:12.399 --> 02:09:14.399
customer services is also

02:09:14.399 --> 02:09:19.239
making just simply by being customer service ending up

02:09:19.239 --> 02:09:20.399
making decisions

02:09:20.399 --> 02:09:23.640
because it's not an exact science and you can't predict

02:09:23.640 --> 02:09:24.960
what every individual

02:09:24.960 --> 02:09:29.189
case is going to be you know ending up deciding in certain

02:09:29.189 --> 02:09:30.159
cases for instance

02:09:30.159 --> 02:09:33.600
there are certain customers who have come to me in dire

02:09:33.600 --> 02:09:34.479
situations and by

02:09:34.479 --> 02:09:39.029
the way I have yet to meet anyone who pays deposits who's

02:09:39.029 --> 02:09:40.479
not in some kind of

02:09:40.479 --> 02:09:47.479
difficult circumstances it so I would like to see also more

02:09:47.479 --> 02:09:49.039
information about

02:09:49.039 --> 02:09:52.529
not only and I'm glad you're asking for plus one for more

02:09:52.529 --> 02:09:53.920
assist for more data

02:09:53.920 --> 02:09:57.539
on you know the kinds of obstacles in people's way I'd also

02:09:57.539 --> 02:09:58.359
like to see more

02:09:58.359 --> 02:10:06.170
about the income levels of people who are being charged

02:10:06.170 --> 02:10:09.079
deposits so I got a

02:10:09.079 --> 02:10:14.420
map and I appreciated the map that shows kind of where you

02:10:14.420 --> 02:10:16.000
know the clusters of

02:10:16.000 --> 02:10:19.590
where people who pay deposits are that's included in this

02:10:19.590 --> 02:10:20.960
but I would like to see

02:10:20.960 --> 02:10:27.109
data on the income levels of the people who are asked to

02:10:27.109 --> 02:10:28.119
pay deposits

02:10:28.119 --> 02:10:31.199
because I think what will my guess is what we'll find and

02:10:31.199 --> 02:10:32.079
what I've seen

02:10:32.079 --> 02:10:37.319
anecdotally is that it is our low our lower income

02:10:37.319 --> 02:10:39.680
customers on average who

02:10:39.680 --> 02:10:45.640
have to pay these who have to pay these deposits I think

02:10:45.640 --> 02:10:46.279
the criteria for

02:10:46.279 --> 02:10:51.359
deposits is what their credit yes that that's and that

02:10:51.359 --> 02:10:52.279
determines whether or

02:10:52.279 --> 02:10:56.720
not they're gonna pay us back or not and so from a business

02:10:56.720 --> 02:10:58.439
standpoint we got to

02:10:58.439 --> 02:11:02.039
be good stewards from business standpoint of making

02:11:02.039 --> 02:11:03.520
business decisions

02:11:03.520 --> 02:11:06.609
and that's what Susan we go back to that pie chart the

02:11:06.609 --> 02:11:08.039
reason why commercial

02:11:08.039 --> 02:11:11.189
started paying their bills because they were required to

02:11:11.189 --> 02:11:12.439
put down a deposit just

02:11:12.439 --> 02:11:15.890
like everyone else yes and I look at the chart the

02:11:15.890 --> 02:11:18.439
residential there in half to

02:11:18.439 --> 02:11:23.890
multifamily didn't have quite as much but the reason isn't

02:11:23.890 --> 02:11:24.079
the reason that

02:11:24.079 --> 02:11:29.960
that's lower is because you all instituted tighter credit

02:11:29.960 --> 02:11:30.920
controls and

02:11:30.920 --> 02:11:35.470
tighter collection policies yes and so that encourage

02:11:35.470 --> 02:11:37.359
people to start paying

02:11:37.359 --> 02:11:44.359
that's why that's down yeah probably and we can figure out

02:11:44.359 --> 02:11:45.239
a way to help those

02:11:45.239 --> 02:11:48.960
people who need help yeah well you know that in my from

02:11:48.960 --> 02:11:51.359
from what I have seen

02:11:51.359 --> 02:11:57.699
from talking to ratepayers whose lives have been really you

02:11:57.699 --> 02:12:00.600
know that these in

02:12:00.600 --> 02:12:05.189
in ways that some of us you know can't can't think of the

02:12:05.189 --> 02:12:06.279
kind of decisions

02:12:06.279 --> 02:12:12.869
that they have to make every day these deposits have been

02:12:12.869 --> 02:12:14.720
really successful at

02:12:14.720 --> 02:12:19.050
the commercial level and they have been successful you know

02:12:19.050 --> 02:12:19.800
for at the

02:12:19.800 --> 02:12:23.899
residential level but at what cost and what I'm seeing is

02:12:23.899 --> 02:12:25.319
the cost of making

02:12:25.319 --> 02:12:31.600
poor people's lives pretty miserable and I don't think it's

02:12:31.600 --> 02:12:33.319
if it were up to me

02:12:33.319 --> 02:12:36.800
I'm one voice on PUB but I don't think it's worth that

02:12:36.800 --> 02:12:38.279
savings you know the

02:12:38.279 --> 02:12:41.260
difference between that that the residential savings the

02:12:41.260 --> 02:12:41.520
difference

02:12:41.520 --> 02:12:43.869
between that five hundred thousand and that two hundred

02:12:43.869 --> 02:12:44.880
something thousand when

02:12:44.880 --> 02:12:47.890
we're already committed because as you said Susan because

02:12:47.890 --> 02:12:48.960
we all do have that

02:12:48.960 --> 02:12:51.970
same goal of wanting to you know help it's just just a

02:12:51.970 --> 02:12:53.239
matter of different

02:12:53.239 --> 02:12:56.760
ideas of how we get there I completely understand that but

02:12:56.760 --> 02:12:58.000
you know we're all

02:12:58.000 --> 02:13:00.949
we're already committing to okay we're putting a hundred

02:13:00.949 --> 02:13:02.079
thousand dollars down

02:13:02.079 --> 02:13:08.399
to help you know why not step back and look more at and I

02:13:08.399 --> 02:13:09.439
think the interfaith

02:13:09.439 --> 02:13:11.890
can help us with this and providing more of this

02:13:11.890 --> 02:13:16.239
information how this this the

02:13:16.239 --> 02:13:20.289
inability to be able to pay this extra money upfront is

02:13:20.289 --> 02:13:21.880
affecting people's

02:13:21.880 --> 02:13:27.640
lives and what would happen economically without just

02:13:27.640 --> 02:13:29.000
assuming oh we can handle

02:13:29.000 --> 02:13:32.800
it you know actually looking at you know at adding up the

02:13:32.800 --> 02:13:34.239
figures from a risk

02:13:34.239 --> 02:13:40.880
analysis perspective what if we exempted low-income people

02:13:40.880 --> 02:13:43.000
how much money we have

02:13:43.000 --> 02:13:46.800
from the deposits how much so I would really like to see

02:13:46.800 --> 02:13:48.640
that how much money

02:13:48.640 --> 02:13:54.789
would you know would we be losing or how much would we be

02:13:54.789 --> 02:13:55.800
gaining an

02:13:55.800 --> 02:13:59.680
uncollected debt I really want to see that because I've

02:13:59.680 --> 02:14:00.560
seen how this has

02:14:00.560 --> 02:14:08.130
really ruined people's I think you're making an assumption

02:14:08.130 --> 02:14:10.279
between low income

02:14:10.279 --> 02:14:13.930
and bad credit because you can have high income and have

02:14:13.930 --> 02:14:15.399
bad credit and you can

02:14:15.399 --> 02:14:20.399
have low income and have good here for 35 years and I

02:14:20.399 --> 02:14:22.399
believe the first few

02:14:22.399 --> 02:14:25.840
years I paid deposits because I was right out of high

02:14:25.840 --> 02:14:27.039
school I didn't have

02:14:27.039 --> 02:14:31.880
any credit and now I don't pay it was that before 2010 or

02:14:31.880 --> 02:14:33.319
after 35 years so

02:14:33.319 --> 02:14:39.199
when I'm when I'm here that was when everybody paid

02:14:39.199 --> 02:14:40.479
deposits because it used

02:14:40.479 --> 02:14:44.210
to be that everybody paid $150 deposit we still had we

02:14:44.210 --> 02:14:44.880
still had options to

02:14:44.880 --> 02:14:47.550
waive and one of the things is we do not collect data on

02:14:47.550 --> 02:14:49.439
income so we wouldn't be

02:14:49.439 --> 02:14:52.239
able to gather what the income level is for people that

02:14:52.239 --> 02:14:53.640
were charging deposits

02:14:53.640 --> 02:14:56.229
and nor I think going back to the miss Parker's point nor

02:14:56.229 --> 02:14:57.680
do we want to ask well

02:14:57.680 --> 02:15:02.069
are you low-income or get into that okay so if we can't do

02:15:02.069 --> 02:15:03.720
that then we can look

02:15:03.720 --> 02:15:07.880
at if you look at national averages of you know who it is

02:15:07.880 --> 02:15:09.359
in this nation who

02:15:09.359 --> 02:15:15.880
has the bad credit you will find overwhelmingly that it is

02:15:15.880 --> 02:15:17.079
low-income

02:15:17.079 --> 02:15:22.060
people who have bad credit because it's living in America

02:15:22.060 --> 02:15:23.920
is expensive and it is

02:15:23.920 --> 02:15:27.050
not in most people who have bad credit it is not because

02:15:27.050 --> 02:15:28.119
they're spending

02:15:28.119 --> 02:15:30.670
extravagantly you're not managing their money it's because

02:15:30.670 --> 02:15:31.279
life is really

02:15:31.279 --> 02:15:33.689
expensive and I know that you hear these kind of stories in

02:15:33.689 --> 02:15:35.199
United Way and I know

02:15:35.199 --> 02:15:39.420
you hear them in customer service you know I'm sorry to you

02:15:39.420 --> 02:15:40.720
know take the floor

02:15:40.720 --> 02:15:45.159
the floor on this but but I because I am also concerned

02:15:45.159 --> 02:15:46.720
about you know the

02:15:46.720 --> 02:15:49.520
dollars and cents of it and risk management and I do what

02:15:49.520 --> 02:15:50.359
you know want

02:15:50.359 --> 02:15:57.239
to see that this is that it would be fiscally possible but

02:15:57.239 --> 02:16:00.279
just when I just

02:16:00.279 --> 02:16:03.079
look looking at that looking at this and looking at the

02:16:03.079 --> 02:16:04.279
data that we have you

02:16:04.279 --> 02:16:09.130
know I'm not convinced that requiring people with bad

02:16:09.130 --> 02:16:11.119
credit who now who you

02:16:11.119 --> 02:16:13.420
know in terms of nationwide averages tend to be low-income

02:16:13.420 --> 02:16:14.239
people in terms of

02:16:14.239 --> 02:16:20.840
everybody who's come to me low-income people I don't see

02:16:20.840 --> 02:16:21.479
the advantage

02:16:21.479 --> 02:16:25.520
financially in charging them for this and having so many

02:16:25.520 --> 02:16:27.159
staff hours spent you

02:16:27.159 --> 02:16:31.539
know chasing down people to get them to pay I would like to

02:16:31.539 --> 02:16:34.959
see more more data

02:16:34.959 --> 02:16:38.670
more information since we're all agree we want to help

02:16:38.670 --> 02:16:40.040
people why assume that

02:16:40.040 --> 02:16:43.850
that these two ways or you know the ways the ways to do it

02:16:43.850 --> 02:16:45.319
charge people a lot

02:16:45.319 --> 02:16:48.989
and then give a third party extra money to pay people so

02:16:48.989 --> 02:16:50.440
that they can give us

02:16:50.440 --> 02:16:55.159
back the money so the deposit is indicative of what their

02:16:55.159 --> 02:16:55.920
usage is going

02:16:55.920 --> 02:16:59.360
to be going into that address and that's why we're

02:16:59.360 --> 02:17:00.719
collecting it but the map on

02:17:00.719 --> 02:17:03.610
exhibit four does demonstrate that these deposits are

02:17:03.610 --> 02:17:04.959
throughout the city yes

02:17:04.959 --> 02:17:10.159
there's a specific group or area it definitely represents

02:17:10.159 --> 02:17:10.959
that yeah it is

02:17:10.959 --> 02:17:14.120
throughout the city so so just understand your point of

02:17:14.120 --> 02:17:14.920
contention here

02:17:14.920 --> 02:17:18.360
is that you would just like to see us waive deposits for

02:17:18.360 --> 02:17:19.959
low-income people yes

02:17:19.959 --> 02:17:23.190
what is what's low-income well that would be something to

02:17:23.190 --> 02:17:24.239
be determined I

02:17:24.239 --> 02:17:30.840
mean that right here yeah we don't want to ask our

02:17:30.840 --> 02:17:32.440
customers that you know I

02:17:32.440 --> 02:17:36.770
don't think we want that information we don't we can I

02:17:36.770 --> 02:17:38.920
bring us back into center

02:17:38.920 --> 02:17:44.079
here for a second we're talking about increasing how much

02:17:44.079 --> 02:17:45.120
money and we're

02:17:45.120 --> 02:17:49.450
talking about allocating more money to allow deposits to be

02:17:49.450 --> 02:17:50.520
paid out of the

02:17:50.520 --> 02:17:55.440
plus one or whatever right whatever money we're gonna

02:17:55.440 --> 02:17:57.440
allocate for that so

02:17:57.440 --> 02:18:01.680
it makes the deposits and let's let somebody else determine

02:18:01.680 --> 02:18:02.799
what low income

02:18:02.799 --> 02:18:05.100
is and that's what that's what interfaith does that's what

02:18:05.100 --> 02:18:05.479
other

02:18:05.479 --> 02:18:09.200
agencies do city does not need to be in that business so if

02:18:09.200 --> 02:18:10.879
we allocate more

02:18:10.879 --> 02:18:16.040
money to and allow deposits I think we've accomplished what

02:18:16.040 --> 02:18:17.120
you're talking

02:18:17.120 --> 02:18:23.290
about but but we we put a limit on it because it's a here's

02:18:23.290 --> 02:18:23.760
what we're gonna

02:18:23.760 --> 02:18:28.090
budget for this year and so they'll have a blank check we

02:18:28.090 --> 02:18:29.639
can't do that we can't

02:18:29.639 --> 02:18:33.680
say we just from business standpoint we can't do that so we

02:18:33.680 --> 02:18:35.159
we just need to look

02:18:35.159 --> 02:18:38.120
at from a budget standpoint how much money do we want to

02:18:38.120 --> 02:18:39.200
allocate and do we

02:18:39.200 --> 02:18:44.040
want to allow that money to be used towards deposits as

02:18:44.040 --> 02:18:45.840
well as the utility

02:18:45.840 --> 02:18:50.739
bills and I think that's where we're at yes and so as far

02:18:50.739 --> 02:18:52.479
as giving staff

02:18:52.479 --> 02:18:56.329
guidelines I don't know other than other than that is kind

02:18:56.329 --> 02:18:59.079
of the bottom line you

02:18:59.079 --> 02:19:03.200
know when we get it if we want to we've got a we've got a

02:19:03.200 --> 02:19:04.239
contract that's coming

02:19:04.239 --> 02:19:09.079
up in December there may be some things that in working

02:19:09.079 --> 02:19:09.879
with interfaith that

02:19:09.879 --> 02:19:13.299
come out of some some ideas on how to be more effective and

02:19:13.299 --> 02:19:14.280
more efficient in

02:19:14.280 --> 02:19:18.540
assisting families that need it if it's more more than once

02:19:18.540 --> 02:19:19.639
the 12-month period

02:19:19.639 --> 02:19:24.479
so be it we can put it in there well let's just let's just

02:19:24.479 --> 02:19:27.440
kind of see what

02:19:27.440 --> 02:19:32.139
where that goes and then let's let's tweak the the policies

02:19:32.139 --> 02:19:33.440
we have and then

02:19:33.440 --> 02:19:37.659
and then allocate more funds what well if it as long as we

02:19:37.659 --> 02:19:39.120
have deposits then I

02:19:39.120 --> 02:19:47.879
do so you know if if if we're we are charging people with

02:19:47.879 --> 02:19:50.280
bad credit these

02:19:50.280 --> 02:19:56.899
deposits then I do support very much so it's plus one a

02:19:56.899 --> 02:19:58.639
plus one program

02:19:58.639 --> 02:20:03.969
assisting people with those deposits and I do very much I

02:20:03.969 --> 02:20:06.399
mean I want to support

02:20:06.399 --> 02:20:09.840
you know struggling ratepayers however we can because

02:20:09.840 --> 02:20:10.840
people are really

02:20:10.840 --> 02:20:13.229
struggling so I just want to make it clear I do support

02:20:13.229 --> 02:20:14.200
these aspects of the

02:20:14.200 --> 02:20:17.799
plus one program but I also want to which is why I'm glad

02:20:17.799 --> 02:20:18.799
these two are grouped

02:20:18.799 --> 02:20:23.010
together look at the root of the cause of why people are

02:20:23.010 --> 02:20:25.000
finding themselves in

02:20:25.000 --> 02:20:29.600
this situation you know having a hard time paying their

02:20:29.600 --> 02:20:31.280
deposits and no amount

02:20:31.280 --> 02:20:35.149
you know no policy you know deposit even even though

02:20:35.149 --> 02:20:36.920
deposits have helped with

02:20:36.920 --> 02:20:40.370
some people resident poor residents paint being able to pay

02:20:40.370 --> 02:20:42.200
it has not helped

02:20:42.200 --> 02:20:45.280
all and the statistics prove that because of the you know

02:20:45.280 --> 02:20:46.079
uncollected debt

02:20:46.079 --> 02:20:49.530
that we still have and no policy is going to make money

02:20:49.530 --> 02:20:51.280
magically appear you

02:20:51.280 --> 02:20:55.940
know in poor people's pockets other than actually giving

02:20:55.940 --> 02:20:57.920
them money or subsidizing

02:20:57.920 --> 02:21:01.110
them and I'll just say and then I'll shut up but this is

02:21:01.110 --> 02:21:02.000
one of the reasons

02:21:02.000 --> 02:21:06.010
why I wanted to be on pub because it's a really important

02:21:06.010 --> 02:21:08.239
issue for me when we

02:21:08.239 --> 02:21:14.479
were hiring for the new our new general manager one of the

02:21:14.479 --> 02:21:14.799
one of the

02:21:14.799 --> 02:21:18.600
interviewees was from Seattle and he just happened to

02:21:18.600 --> 02:21:20.360
mention that at the his

02:21:20.360 --> 02:21:25.780
utility in Seattle they subsidized sixty print I haven't

02:21:25.780 --> 02:21:27.319
checked up on this but

02:21:27.319 --> 02:21:32.020
he mentioned that they subsidized sixty percent of low-

02:21:32.020 --> 02:21:34.959
income ratepayers I'm not

02:21:34.959 --> 02:21:40.120
saying so then let's do that you know but but that's just

02:21:40.120 --> 02:21:42.719
an example of you

02:21:42.719 --> 02:21:46.379
know the kind of things that could be possible and I I won

02:21:46.379 --> 02:21:47.559
't say no to

02:21:47.559 --> 02:21:51.180
anything until I see the numbers and how that adds up but

02:21:51.180 --> 02:21:54.600
our options you know as

02:21:54.600 --> 02:21:57.530
far as I see I mean I had to read over those four options a

02:21:57.530 --> 02:21:58.600
number of times to

02:21:58.600 --> 02:22:00.840
be able to differentiate between what exactly is the

02:22:00.840 --> 02:22:02.040
difference you know

02:22:02.040 --> 02:22:08.889
amongst those those options anyway so I will stop now and

02:22:08.889 --> 02:22:10.079
you know thank you for

02:22:10.079 --> 02:22:12.879
for hearing me and I do agree that we're all you know we're

02:22:12.879 --> 02:22:13.959
all on the same page

02:22:13.959 --> 02:22:20.120
with with wanting to help help help people

02:22:20.760 --> 02:22:24.930
the PB is okay with incorporating or do we want to increase

02:22:24.930 --> 02:22:26.319
funds to the plus one

02:22:26.319 --> 02:22:29.450
program you know I think I think the consensus is let's

02:22:29.450 --> 02:22:30.840
look at what we can

02:22:30.840 --> 02:22:34.909
increase it by and what the effect would be if we included

02:22:34.909 --> 02:22:36.559
deposits in that plus

02:22:36.559 --> 02:22:41.459
one reimbursement and increase up to three times a year yes

02:22:41.459 --> 02:22:43.479
yeah we're never

02:22:43.479 --> 02:22:45.459
gonna be able to write enough money to take care of a

02:22:45.459 --> 02:22:47.079
hundred percent I mean

02:22:47.079 --> 02:22:49.979
that's just not possible and I think that if we increase I

02:22:49.979 --> 02:22:50.920
mean they didn't

02:22:50.920 --> 02:22:53.729
use all the money they were given this last fiscal year and

02:22:53.729 --> 02:22:54.559
that might be

02:22:54.559 --> 02:22:57.420
because they're having to refuse people because they've

02:22:57.420 --> 02:22:58.120
only because I've already

02:22:58.120 --> 02:23:03.920
used it so so if we if we increase that if we increase that

02:23:03.920 --> 02:23:04.680
to three times a

02:23:04.680 --> 02:23:08.180
year is their way we can put some provision in the contract

02:23:08.180 --> 02:23:09.000
to increase

02:23:09.000 --> 02:23:12.579
the amount of money if we realize that we upped it to three

02:23:12.579 --> 02:23:13.680
times a year and

02:23:13.680 --> 02:23:16.479
we ran out of money halfway through you know is there a way

02:23:16.479 --> 02:23:17.559
to that we come here

02:23:17.559 --> 02:23:20.079
and leave the hundred thousand that we have now that we

02:23:20.079 --> 02:23:21.120
allocate to them but

02:23:21.120 --> 02:23:24.559
put into the new contract that we can amend that increase

02:23:24.559 --> 02:23:25.600
funds dependent on

02:23:25.600 --> 02:23:29.969
need or maybe go ahead and bump it up what they had what

02:23:29.969 --> 02:23:30.000
they had

02:23:31.000 --> 02:23:34.969
something that will allow it to based upon the revised

02:23:34.969 --> 02:23:36.959
criteria we're saying

02:23:36.959 --> 02:23:40.850
we definitely need more data so we can make better

02:23:40.850 --> 02:23:42.360
decisions and always yes

02:23:42.360 --> 02:23:47.600
yeah and in addition to the other new data that that we're

02:23:47.600 --> 02:23:48.840
requesting I would

02:23:48.840 --> 02:23:52.280
like to see of those what is it 231 families that we've

02:23:52.280 --> 02:23:53.600
assisted you know

02:23:53.600 --> 02:23:59.309
how much money is not on average but family by family since

02:23:59.309 --> 02:24:01.200
it's only 231

02:24:01.200 --> 02:24:05.170
without names of course or any identifying but but how much

02:24:05.170 --> 02:24:05.799
money is

02:24:05.799 --> 02:24:12.389
going to each family because my impression was that it was

02:24:12.389 --> 02:24:13.639
a kind of a

02:24:13.639 --> 02:24:18.479
small percentage of the total bill but I recently I talked

02:24:18.479 --> 02:24:19.959
to one rate payer just

02:24:19.959 --> 02:24:28.190
yesterday who just had her entire bill paid for by by inter

02:24:28.190 --> 02:24:29.520
faith and so you

02:24:29.520 --> 02:24:34.250
know if you just if you do the math I mean I I have data on

02:24:34.250 --> 02:24:35.479
that now yes yeah

02:24:35.479 --> 02:24:38.040
oh excellent that would be great to see thank you dollar

02:24:38.040 --> 02:24:39.280
amount of the yeah so

02:24:39.280 --> 02:24:42.729
I'm guessing that that situation is very rare where they

02:24:42.729 --> 02:24:44.520
pay the entire bill but

02:24:44.520 --> 02:24:46.899
again that's why we want to have good criteria so if they

02:24:46.899 --> 02:24:47.680
want to make have

02:24:47.680 --> 02:24:51.129
that authority to make that decision and Randy on the

02:24:51.129 --> 02:24:53.600
homeless waiver do we have

02:24:53.600 --> 02:24:59.750
consensus on that the homelessness waiver and that waiver

02:24:59.750 --> 02:25:00.559
comes through an

02:25:00.559 --> 02:25:06.319
organization that their progress correct yeah that's a

02:25:06.319 --> 02:25:08.120
great idea and then with

02:25:08.120 --> 02:25:11.440
regards to the deposits you had all these four options I'm

02:25:11.440 --> 02:25:12.120
not sure I'm not

02:25:12.120 --> 02:25:15.219
sure we've decided what we wanted to get where we wanted to

02:25:15.219 --> 02:25:17.040
go with those four

02:25:17.040 --> 02:25:21.969
options I'm an option for yeah that's where I'm at and just

02:25:21.969 --> 02:25:23.079
to make certain

02:25:23.079 --> 02:25:27.120
the deposit process at this point in time is that right now

02:25:27.120 --> 02:25:27.799
whenever a

02:25:27.799 --> 02:25:30.690
customer comes into the utility system we'll run that risk

02:25:30.690 --> 02:25:31.559
assessment if

02:25:31.559 --> 02:25:35.010
they're good no deposit if they're fair it would be a one

02:25:35.010 --> 02:25:36.360
month deposit and then

02:25:36.360 --> 02:25:38.850
if they have a higher risk could be a two month deposit and

02:25:38.850 --> 02:25:39.680
with any of those

02:25:39.680 --> 02:25:42.469
deposit requirements we offer payment arrangements for that

02:25:42.469 --> 02:25:43.360
deposit so we'll

02:25:43.360 --> 02:25:47.750
split that deposit out for them on a monthly basis for them

02:25:47.750 --> 02:25:48.840
and so we work

02:25:48.840 --> 02:25:51.920
with their specific situation on that and if they can

02:25:51.920 --> 02:25:53.239
provide a letter from

02:25:53.239 --> 02:25:56.260
their past utility it's waived letter of credit cosigner or

02:25:56.260 --> 02:25:57.520
if they say I'll go

02:25:57.520 --> 02:26:00.590
on draft and we'll waive the deposit for them for that as

02:26:00.590 --> 02:26:01.399
well the real purpose

02:26:01.399 --> 02:26:04.530
for the deposit is to make sure that those utility bills

02:26:04.530 --> 02:26:05.680
get paid so that we

02:26:05.680 --> 02:26:08.850
don't we're not in a deficit because they start out in a

02:26:08.850 --> 02:26:09.799
post but we're in

02:26:09.799 --> 02:26:12.590
essence issuing credit to when someone comes into the

02:26:12.590 --> 02:26:14.040
system because it's post

02:26:14.040 --> 02:26:17.090
paid and so that's why we do the credit assessment on them

02:26:17.090 --> 02:26:17.879
because it's

02:26:17.879 --> 02:26:22.120
postpaid with and again to note what we discussed last

02:26:22.120 --> 02:26:23.040
month is we have the

02:26:23.040 --> 02:26:27.370
prepaid utilities coming on board very soon which would neg

02:26:27.370 --> 02:26:28.799
ate all the deposits

02:26:28.799 --> 02:26:32.930
and the fees for these customers I just I know you just

02:26:32.930 --> 02:26:34.559
said it but when is that

02:26:34.559 --> 02:26:37.979
coming on board next year yep that's the plan hopefully in

02:26:37.979 --> 02:26:39.799
the summer summertime

02:26:39.799 --> 02:26:44.350
for that so deposits I'm hearing that no changes in deposit

02:26:44.350 --> 02:26:45.120
but include the

02:26:45.120 --> 02:26:49.479
deposit waiver for homelessness and then include this

02:26:49.479 --> 02:26:50.719
criteria for plus one

02:26:50.719 --> 02:26:54.840
potentially start out the increase to 125,000 with the new

02:26:54.840 --> 02:26:55.680
contract with the

02:26:55.680 --> 02:27:00.840
ability to amend that based off of needs that we are able

02:27:00.840 --> 02:27:02.799
to pinpoint and bold

02:27:02.799 --> 02:27:07.959
face the more data and then up to the three times a year

02:27:07.959 --> 02:27:08.959
that's another

02:27:08.959 --> 02:27:14.370
agreement from yes I have one question that's sort of

02:27:14.370 --> 02:27:16.239
related how is it that

02:27:16.239 --> 02:27:20.290
if I move out I could possibly have two and a half months

02:27:20.290 --> 02:27:22.040
of unpaid utilities if

02:27:22.040 --> 02:27:25.489
y'all are billing me once a month I guess I could have not

02:27:25.489 --> 02:27:26.319
paid one month

02:27:26.319 --> 02:27:30.309
okay that's it that's you didn't pay your previous month

02:27:30.309 --> 02:27:30.920
and now you have your

02:27:30.920 --> 02:27:34.399
current bill behind on billing no sir once you get your

02:27:34.399 --> 02:27:35.319
current bill you're

02:27:35.319 --> 02:27:38.129
already two weeks in to your next billing cycle so if you

02:27:38.129 --> 02:27:39.040
didn't pay and

02:27:39.040 --> 02:27:41.520
then you have a new bill and then it's two weeks in so it

02:27:41.520 --> 02:27:42.479
could be upwards of

02:27:42.479 --> 02:27:49.319
two and a half months thank you any other questions I will

02:27:49.319 --> 02:27:50.040
say just about

02:27:50.040 --> 02:27:54.079
just about the map I mean it is that people are spread out

02:27:54.079 --> 02:27:56.200
all over town but

02:27:56.200 --> 02:27:58.579
you know if you look closely you can look at in the South

02:27:58.579 --> 02:27:59.319
ridge and some

02:27:59.319 --> 02:28:02.120
of the other more expensive neighborhoods you aren't really

02:28:02.120 --> 02:28:02.680
finding

02:28:02.680 --> 02:28:08.329
that many deposit payers in there so and so that's why I'm

02:28:08.329 --> 02:28:10.280
you know because I

02:28:10.280 --> 02:28:14.120
believe until I see proof to the contrary I am just going

02:28:14.120 --> 02:28:15.239
to go with it

02:28:15.239 --> 02:28:18.680
with what I see anecdotally and in terms of national

02:28:18.680 --> 02:28:19.639
statistics that this

02:28:19.639 --> 02:28:23.840
credit-based policy ends up targeting poor people I know

02:28:23.840 --> 02:28:24.360
that wasn't the

02:28:24.360 --> 02:28:27.510
intention so I support the homelessness deposit waiver but

02:28:27.510 --> 02:28:28.520
I'm not part of the

02:28:28.520 --> 02:28:33.579
consensus on you know supporting option option four but I

02:28:33.579 --> 02:28:34.319
do support the

02:28:34.319 --> 02:28:38.000
improvements to the plus one I know this is ready Dan but I

02:28:38.000 --> 02:28:38.780
didn't have one

02:28:38.780 --> 02:28:42.639
question since we have and they may do this but it's

02:28:42.639 --> 02:28:45.079
discouraging to find out

02:28:45.079 --> 02:28:48.700
that they're at whatever level their support there is an

02:28:48.700 --> 02:28:50.040
agency that we've

02:28:50.040 --> 02:28:56.190
been proactive the city's been proactive on and yet those

02:28:56.190 --> 02:28:57.920
that need assistance

02:28:57.920 --> 02:29:02.250
that are having such hardship fail either fill out the

02:29:02.250 --> 02:29:03.639
application even

02:29:03.639 --> 02:29:10.440
though they've been told or show up for an appointment now

02:29:10.440 --> 02:29:12.280
I don't know if they

02:29:12.280 --> 02:29:18.430
provide like for low-income housings homebuyer assistance

02:29:18.430 --> 02:29:19.360
and things like

02:29:19.360 --> 02:29:23.690
that to educate people more or credit but and this isn't

02:29:23.690 --> 02:29:25.120
something that we

02:29:25.120 --> 02:29:28.790
would get involved in but I'm just wondering if some of

02:29:28.790 --> 02:29:30.719
these agencies that

02:29:30.719 --> 02:29:34.940
work including the one the ministries offer something like

02:29:34.940 --> 02:29:36.120
that or if it's

02:29:36.120 --> 02:29:38.549
like take it or leave it here it is we have it and if you

02:29:38.549 --> 02:29:39.319
might take the

02:29:39.319 --> 02:29:43.680
initiative fine and if you don't well sorry

02:29:43.680 --> 02:29:47.200
just a holistic approach whenever they're trying to help

02:29:47.200 --> 02:29:48.399
the customers but

02:29:48.399 --> 02:29:51.610
to your to echo your point I was very surprised that 50%

02:29:51.610 --> 02:29:52.559
was declined or

02:29:52.559 --> 02:29:54.780
didn't get assistance because they didn't show up to the

02:29:54.780 --> 02:29:55.879
appointment didn't

02:29:55.879 --> 02:30:02.239
fill out the proper paperwork I'm not surprised I'm not

02:30:02.239 --> 02:30:03.239
surprised

02:30:11.360 --> 02:30:25.840
okay I think you got your thank you

02:30:25.879 --> 02:30:53.770
okay next we have actually we have I think items D&E are

02:30:53.770 --> 02:30:55.079
pretty much on the

02:30:55.079 --> 02:30:58.500
same presentation so we can just go through both of those

02:30:58.500 --> 02:30:59.520
at the same time

02:30:59.520 --> 02:31:04.079
sure well good good late morning Mario can is ours as a

02:31:04.079 --> 02:31:05.159
city manager I just

02:31:05.159 --> 02:31:08.059
wanted to bring a couple items to the board's attention

02:31:08.059 --> 02:31:09.319
that were brought up

02:31:09.319 --> 02:31:13.770
here over the last few weeks one of those is to a

02:31:13.770 --> 02:31:15.760
suggestion was made on a

02:31:15.760 --> 02:31:19.840
previous board meeting about placing certain expenditure

02:31:19.840 --> 02:31:21.540
items on that were

02:31:21.540 --> 02:31:25.469
on a pubs agenda for individual consideration and the

02:31:25.469 --> 02:31:26.959
second item was to

02:31:26.959 --> 02:31:29.760
give consideration that changing the meeting times of the

02:31:29.760 --> 02:31:30.719
board meeting so I

02:31:30.719 --> 02:31:34.170
just wanted to go over a few slides and then at the

02:31:34.170 --> 02:31:36.000
conclusion see try to get

02:31:36.000 --> 02:31:38.409
some understanding as to how the board wants to proceed

02:31:38.409 --> 02:31:39.200
further on these

02:31:39.200 --> 02:31:43.129
matters the first one was it was item was raised back in

02:31:43.129 --> 02:31:44.319
late September about

02:31:44.319 --> 02:31:46.850
placing certain expenditure items I believe it was fifty

02:31:46.850 --> 02:31:47.840
thousand dollars or

02:31:47.840 --> 02:31:53.010
more for individual consideration but before we just delve

02:31:53.010 --> 02:31:55.040
into that exact

02:31:55.040 --> 02:31:58.479
item I just wanted to go over a few things that things that

02:31:58.479 --> 02:31:59.360
are placed on

02:31:59.360 --> 02:32:04.600
the pub agenda and and why and just so you again just for

02:32:04.600 --> 02:32:05.600
the for the public

02:32:05.600 --> 02:32:09.049
that's watching or maybe streaming it later they get an

02:32:09.049 --> 02:32:10.319
understanding as how

02:32:10.319 --> 02:32:14.010
the pub agenda works as you heard earlier this morning we

02:32:14.010 --> 02:32:14.799
have number of

02:32:14.799 --> 02:32:17.600
work session items that are placed on the pub on a regular

02:32:17.600 --> 02:32:18.399
basis to bring

02:32:18.399 --> 02:32:21.549
information to the board seek direction or just really

02:32:21.549 --> 02:32:23.079
share information so that

02:32:23.079 --> 02:32:26.690
at some point in the future the board can make a a

02:32:26.690 --> 02:32:28.059
consideration whether it's

02:32:28.059 --> 02:32:34.319
on the individual consideration or even for the for consent

02:32:34.319 --> 02:32:35.639
during the during

02:32:35.639 --> 02:32:39.760
the spring and summer every year we bring forward operating

02:32:39.760 --> 02:32:41.000
budgets related

02:32:41.000 --> 02:32:45.000
to the utility to utility funds we also bring capital

02:32:45.000 --> 02:32:46.000
improvement budgets to you

02:32:46.000 --> 02:32:49.479
all for you all to review and give feedback to the staff

02:32:49.479 --> 02:32:50.600
about how we're

02:32:50.600 --> 02:32:54.559
proceeding as we build our upcoming budget for the next

02:32:54.559 --> 02:32:56.239
fiscal year or future

02:32:56.239 --> 02:33:01.379
years on occasion we have closed closed session items when

02:33:01.379 --> 02:33:02.120
we're bringing

02:33:02.120 --> 02:33:07.219
forward things related to legal matters real estate matters

02:33:07.219 --> 02:33:08.239
as as those things

02:33:08.239 --> 02:33:12.709
are brought forward and even on competitive a competitive

02:33:12.709 --> 02:33:13.000
electrical

02:33:13.000 --> 02:33:17.229
rate matter so again to make sure that we are making sure

02:33:17.229 --> 02:33:17.920
that we're

02:33:17.920 --> 02:33:21.420
competing appropriately on the electrical rates and not

02:33:21.420 --> 02:33:22.399
disclosing any

02:33:22.399 --> 02:33:27.239
information that that is that is not appropriate recently

02:33:27.239 --> 02:33:29.200
the board reviewed

02:33:29.200 --> 02:33:32.889
some information related to not-for-profit how we how we

02:33:32.889 --> 02:33:33.520
sponsor

02:33:33.520 --> 02:33:37.489
not-for-profit entities the council recently considered an

02:33:37.489 --> 02:33:38.399
item from the

02:33:38.399 --> 02:33:43.540
from Denton municipal electric also utility fund and and

02:33:43.540 --> 02:33:44.479
and wastewater

02:33:44.479 --> 02:33:48.079
funds on the not-for-profit so anything over $2,500 is

02:33:48.079 --> 02:33:49.440
brought forward to the

02:33:49.440 --> 02:33:52.020
PUB for your consideration on it for individual

02:33:52.020 --> 02:33:53.440
consideration with the staff

02:33:53.440 --> 02:33:56.229
report and then it also be brought forward to the City

02:33:56.229 --> 02:33:57.719
Council at their at

02:33:57.719 --> 02:34:00.350
one of their upcoming council meetings any time there's a

02:34:00.350 --> 02:34:01.360
procurement matter

02:34:01.360 --> 02:34:04.879
will bring forward if it's $100,000 or more that will be

02:34:04.879 --> 02:34:05.760
also brought forward

02:34:05.760 --> 02:34:09.360
and at a PUB and then for council for their consideration

02:34:09.360 --> 02:34:10.600
there are occasions

02:34:10.600 --> 02:34:14.049
where an item may be brought forward that's under the 100k

02:34:14.049 --> 02:34:14.879
threshold but

02:34:14.879 --> 02:34:18.879
usually it's for some things that are non recurring unique

02:34:18.879 --> 02:34:20.559
things that are just

02:34:20.559 --> 02:34:23.850
fall outside of the ordinary and again just more to bring

02:34:23.850 --> 02:34:24.600
to the PUB's

02:34:24.600 --> 02:34:27.729
attention and give your consideration and guidance as we

02:34:27.729 --> 02:34:28.840
bring those things

02:34:28.840 --> 02:34:32.579
forward and last but not least things that are special

02:34:32.579 --> 02:34:33.879
projects unique things

02:34:33.879 --> 02:34:36.809
that are brought forward certainly the the Weaver and Tid

02:34:36.809 --> 02:34:37.879
well report that you

02:34:37.879 --> 02:34:41.010
heard this morning the Black and Beach report those things

02:34:41.010 --> 02:34:42.559
that are that are not

02:34:42.559 --> 02:34:46.159
typically done on a year-in-year-out basis but are special

02:34:46.159 --> 02:34:47.559
projects we bring

02:34:47.559 --> 02:34:50.159
those things forward whether it's to engage into a

02:34:50.159 --> 02:34:51.459
consulting contract to

02:34:51.459 --> 02:34:54.260
give you the scope of the project allow you to give you

02:34:54.260 --> 02:34:55.059
give you some

02:34:55.059 --> 02:34:58.510
information so that you can then consider that so that the

02:34:58.510 --> 02:34:59.239
staff can move

02:34:59.239 --> 02:35:02.389
forward if you deem so if it's appropriate and then we'll

02:35:02.389 --> 02:35:03.159
bring those

02:35:03.159 --> 02:35:06.610
things forward for you for your review certainly anything

02:35:06.610 --> 02:35:07.719
related to policy

02:35:07.719 --> 02:35:10.520
matters if we're amending a policy adding a policy deleting

02:35:10.520 --> 02:35:11.319
a policy just

02:35:11.319 --> 02:35:13.840
like what you just heard just a moment ago about about

02:35:13.840 --> 02:35:15.079
deposits and things that

02:35:15.079 --> 02:35:18.500
age or so it falls right in line with some of the things

02:35:18.500 --> 02:35:19.200
that that that the

02:35:19.200 --> 02:35:22.170
PUB considers and then as I mentioned earlier just these

02:35:22.170 --> 02:35:23.280
new does not a routine

02:35:23.280 --> 02:35:26.540
one-time expenditure items that are brought forward for for

02:35:26.540 --> 02:35:27.440
your attention

02:35:27.440 --> 02:35:35.239
to review. Mouse is going a little haywire here.

02:35:37.600 --> 02:35:41.049
So we use a consent items again the consent agenda item

02:35:41.049 --> 02:35:42.920
just like with any

02:35:42.920 --> 02:35:46.600
board governing board it's allowed it's it's intended so

02:35:46.600 --> 02:35:47.760
that you have a

02:35:47.760 --> 02:35:51.500
slated items on your agenda if it's posted accordingly

02:35:51.500 --> 02:35:52.600
where the governing

02:35:52.600 --> 02:35:55.700
board can make one motion a second and approve that those

02:35:55.700 --> 02:35:56.479
slated items

02:35:56.479 --> 02:35:58.879
accordingly to again to make the agenda run more

02:35:58.879 --> 02:36:01.520
efficiently certainly a member

02:36:01.520 --> 02:36:04.959
with a city council member or governing board can pull an

02:36:04.959 --> 02:36:06.159
item from consent to

02:36:06.159 --> 02:36:09.360
get additional information from staff or receive a report

02:36:09.360 --> 02:36:10.399
or go through some

02:36:10.399 --> 02:36:15.090
details about the item and and and greater detail and then

02:36:15.090 --> 02:36:15.920
the board could

02:36:15.920 --> 02:36:18.829
then consider that individually so you always have that

02:36:18.829 --> 02:36:20.040
option but really the

02:36:20.040 --> 02:36:23.059
items for consent that we typically use those things are

02:36:23.059 --> 02:36:24.319
for more of those more

02:36:24.319 --> 02:36:27.139
routine things that that are brought forward whether it's a

02:36:27.139 --> 02:36:28.079
restocking item

02:36:28.079 --> 02:36:32.409
certainly utility funds and I gave some examples here pipes

02:36:32.409 --> 02:36:34.659
valves maybe on some

02:36:34.659 --> 02:36:39.500
occasion contract contracts with a consultant things that

02:36:39.500 --> 02:36:39.840
are done on a

02:36:39.840 --> 02:36:43.959
more routine basis for again just a cost of doing business

02:36:43.959 --> 02:36:45.079
for for for our

02:36:45.079 --> 02:36:49.629
utility operations more belts and suspenders kind of items

02:36:49.629 --> 02:36:50.639
those things

02:36:50.639 --> 02:36:53.649
are typically well they will be budgeted within the

02:36:53.649 --> 02:36:55.920
operating budgets or the CIP

02:36:55.920 --> 02:36:59.370
budgets they've run through our normal procurement

02:36:59.370 --> 02:37:02.000
procedures so they've been

02:37:02.000 --> 02:37:05.989
vetted through a bid or an RFQ RFP process so again these

02:37:05.989 --> 02:37:07.239
things are more

02:37:07.239 --> 02:37:10.840
routine in nature and the purpose of that as I mentioned

02:37:10.840 --> 02:37:12.319
earlier is to allow

02:37:12.319 --> 02:37:15.489
it to for your your agendas to run more efficiently and the

02:37:15.489 --> 02:37:16.559
intent is to allow

02:37:16.559 --> 02:37:20.010
the board to have higher level discussions whether it's

02:37:20.010 --> 02:37:20.559
regarding

02:37:20.559 --> 02:37:24.620
policy matters or other important issues so that you have

02:37:24.620 --> 02:37:26.040
some time to really

02:37:26.040 --> 02:37:30.280
delve into the topic have debate amongst yourselves develop

02:37:30.280 --> 02:37:31.479
develop consensus and

02:37:31.479 --> 02:37:34.129
give staff direction so that we can move forward so that's

02:37:34.129 --> 02:37:35.680
really the use of the

02:37:35.680 --> 02:37:40.520
consent and the agenda and not many more slides I mean

02:37:40.520 --> 02:37:41.520
certainly we just want to

02:37:41.520 --> 02:37:44.350
get some direction from you all if you want to consent

02:37:44.350 --> 02:37:45.719
consider excuse me

02:37:45.719 --> 02:37:49.440
continue using the consent agenda process and how it's used

02:37:49.440 --> 02:37:50.319
as described

02:37:50.319 --> 02:37:53.610
earlier or if you need additional information or if you

02:37:53.610 --> 02:37:54.280
want to go a

02:37:54.280 --> 02:37:56.879
different direction we're just here to present some of this

02:37:56.879 --> 02:37:57.959
information so that

02:37:57.959 --> 02:38:02.100
we know how to build your future agendas and I'll have

02:38:02.100 --> 02:38:05.760
comments questions yes is

02:38:05.760 --> 02:38:10.600
there a mechanism or a tool where we store this information

02:38:10.600 --> 02:38:11.360
like you just

02:38:11.360 --> 02:38:15.030
told us like some procedures and policies that we follow as

02:38:15.030 --> 02:38:15.680
as a board

02:38:15.680 --> 02:38:18.709
but we don't actually have I mean I imagine they're in our

02:38:18.709 --> 02:38:19.520
minutes if we

02:38:19.520 --> 02:38:23.329
wanted to go back and look and see what we do but in this

02:38:23.329 --> 02:38:25.200
situation we have we

02:38:25.200 --> 02:38:28.649
we had a situation where a board member wanted to change

02:38:28.649 --> 02:38:29.920
something that we do

02:38:29.920 --> 02:38:32.750
it's really a loose procedure but as you pointed out it's

02:38:32.750 --> 02:38:33.760
something that we

02:38:33.760 --> 02:38:36.600
typically do well what we've what we've done at least in

02:38:36.600 --> 02:38:37.479
the time that I've been

02:38:37.479 --> 02:38:39.799
here obviously you have the minutes that you can always go

02:38:39.799 --> 02:38:41.159
back and see and so you

02:38:41.159 --> 02:38:43.399
know any board member is welcome or any member of the

02:38:43.399 --> 02:38:44.520
public is welcome to reach

02:38:44.520 --> 02:38:47.540
out at the city manager's office to or any of our public

02:38:47.540 --> 02:38:49.159
utility or see me any

02:38:49.159 --> 02:38:53.020
utility departments to to try to get historical information

02:38:53.020 --> 02:38:53.600
of what a

02:38:53.600 --> 02:38:56.370
previous board or even a more recent board decision was

02:38:56.370 --> 02:38:57.360
made so we can look

02:38:57.360 --> 02:39:00.489
at the minutes the other mechanism which we use is the ACM

02:39:00.489 --> 02:39:02.100
new business matrix so

02:39:02.100 --> 02:39:04.610
as items are brought forward at the end of a board meeting

02:39:04.610 --> 02:39:05.799
at concluding items if

02:39:05.799 --> 02:39:08.340
there's something that you you or any other board member

02:39:08.340 --> 02:39:09.159
would like to get

02:39:09.159 --> 02:39:13.489
more information on or would like for staff to do some

02:39:13.489 --> 02:39:15.079
research on we take

02:39:15.079 --> 02:39:18.739
that and then we we work internally as far as a staff and

02:39:18.739 --> 02:39:20.000
determine the amount

02:39:20.000 --> 02:39:22.389
of time it might take to to research a matter and if it

02:39:22.389 --> 02:39:23.479
takes something that

02:39:23.479 --> 02:39:26.079
takes a little bit more time then then what we try to do is

02:39:26.079 --> 02:39:26.959
bring bring that

02:39:26.959 --> 02:39:29.840
information to you at the next board meeting to give you an

02:39:29.840 --> 02:39:30.700
idea of when that

02:39:30.700 --> 02:39:34.690
item may be forthcoming so kind of schedule your your

02:39:34.690 --> 02:39:35.520
discussions

02:39:35.520 --> 02:39:38.649
accordingly and the other thing that we're doing to that's

02:39:38.649 --> 02:39:39.159
at least

02:39:39.159 --> 02:39:41.760
relatively new thing based on some other comments that were

02:39:41.760 --> 02:39:42.540
made in previous

02:39:42.540 --> 02:39:46.680
boards is to try to keep a track of upcoming board agenda

02:39:46.680 --> 02:39:48.040
items so things are

02:39:48.040 --> 02:39:52.069
of higher of a higher importance not necessarily just

02:39:52.069 --> 02:39:53.479
typical procurement

02:39:53.479 --> 02:39:56.360
things but things that may be a policy matter or just

02:39:56.360 --> 02:39:57.639
things that that may

02:39:57.639 --> 02:40:01.079
require some discussion or a consultant that may be coming

02:40:01.079 --> 02:40:01.760
forward we'd like to

02:40:01.760 --> 02:40:05.879
keep track of those future agenda meetings so that you as a

02:40:05.879 --> 02:40:06.920
board kind of

02:40:06.920 --> 02:40:10.370
getting a feel for what's coming in December or coming in

02:40:10.370 --> 02:40:11.120
January as we

02:40:11.120 --> 02:40:14.020
start building those agendas is that answer your question

02:40:14.020 --> 02:40:16.520
or sorta sorta okay

02:40:16.520 --> 02:40:20.120
we can visit later and to kind of get a little more details

02:40:20.120 --> 02:40:22.600
I guess I guess you

02:40:22.600 --> 02:40:26.379
know maybe a handbook or bylaws or something like that oh

02:40:26.379 --> 02:40:27.159
okay committees

02:40:27.159 --> 02:40:29.879
will have you know something that you know outside of

02:40:29.879 --> 02:40:30.879
Robert's Rules of

02:40:30.879 --> 02:40:35.209
Order that governs their activities and rules procedure

02:40:35.209 --> 02:40:36.520
yeah we can certainly we

02:40:36.520 --> 02:40:39.940
can certainly build a rules procedure book you know in

02:40:39.940 --> 02:40:41.319
terms of incorporating

02:40:41.319 --> 02:40:44.139
how we've typically run the meeting we certainly have that

02:40:44.139 --> 02:40:45.079
for the City Council

02:40:45.079 --> 02:40:49.239
and but I think that the feedback Mario is trying to get

02:40:49.239 --> 02:40:50.559
from you is kind of an

02:40:50.559 --> 02:40:53.979
explanation of how something winds up on a consent agenda a

02:40:53.979 --> 02:40:55.040
lot of time there's

02:40:55.040 --> 02:40:58.000
there's sort of a call there depending on how busy you are

02:40:58.000 --> 02:41:00.000
but you know it's

02:41:00.000 --> 02:41:02.840
it's we can certainly put you know something together for a

02:41:02.840 --> 02:41:03.600
few pages that

02:41:03.600 --> 02:41:05.649
kind of dictates how we're gonna put these agenda yeah I

02:41:05.649 --> 02:41:06.399
was really using just

02:41:06.399 --> 02:41:13.209
the opportunity to bring that's kind of on I would I would

02:41:13.209 --> 02:41:13.680
like that I think

02:41:13.680 --> 02:41:16.479
that would be helpful and it'd be helpful we're gonna have

02:41:16.479 --> 02:41:17.000
some slots

02:41:17.000 --> 02:41:22.879
opening up and when new people come on I and I don't know

02:41:22.879 --> 02:41:24.440
what y'all are gonna

02:41:24.440 --> 02:41:29.489
think about this I'm curious to see how the rest of PUB

02:41:29.489 --> 02:41:32.360
feels about this but you

02:41:32.360 --> 02:41:35.170
know since we're an advisory committee to council we're in

02:41:35.170 --> 02:41:36.600
an advisory capacity

02:41:36.600 --> 02:41:42.479
to them they obviously have you know so many things to deal

02:41:42.479 --> 02:41:43.239
with because it's

02:41:43.239 --> 02:41:46.690
the whole city so I understand why they need a consent

02:41:46.690 --> 02:41:48.760
agenda I do understand

02:41:48.760 --> 02:41:51.549
that us having a consent agenda definitely makes meetings

02:41:51.549 --> 02:41:52.159
shorter I

02:41:52.159 --> 02:41:59.610
understand that but I myself would support doing away with

02:41:59.610 --> 02:42:00.360
consent agenda

02:42:00.360 --> 02:42:07.260
for the public utility board so that then the public can

02:42:07.260 --> 02:42:09.120
see that that

02:42:09.120 --> 02:42:13.239
everything that ends up getting voted on by council even

02:42:13.239 --> 02:42:15.680
utilities items that go

02:42:15.680 --> 02:42:21.940
on their consent agenda have been vetted and discussed or

02:42:21.940 --> 02:42:23.440
at least had the

02:42:23.440 --> 02:42:29.219
opportunity to discuss on the public utility board I think

02:42:29.219 --> 02:42:30.079
that would be a

02:42:30.079 --> 02:42:36.319
really good move as far as you know a gesture to the public

02:42:36.319 --> 02:42:37.799
you know showing

02:42:37.799 --> 02:42:41.870
what what we do and how seriously we take what we do on the

02:42:41.870 --> 02:42:43.040
UB if an item

02:42:43.040 --> 02:42:47.370
comes up that's just you know a simple item hey we need

02:42:47.370 --> 02:42:49.079
this equipment and

02:42:49.079 --> 02:42:53.790
here's why we needed any questions no then that's you know

02:42:53.790 --> 02:42:55.760
what five seconds

02:42:55.760 --> 02:43:00.799
ten seconds more I don't think you know looking around the

02:43:00.799 --> 02:43:02.000
room I you know I I

02:43:02.000 --> 02:43:05.629
can't imagine that we would have you know huge

02:43:05.629 --> 02:43:08.000
conversations on items that

02:43:08.000 --> 02:43:10.629
appear to all of us to just be okay that sounds good you

02:43:10.629 --> 02:43:11.879
know we don't need a big

02:43:11.879 --> 02:43:14.649
PowerPoint presentation on everything but just to show the

02:43:14.649 --> 02:43:15.840
public that we've had

02:43:15.840 --> 02:43:18.379
the opportunity before it goes on the council consent

02:43:18.379 --> 02:43:19.479
agenda anyway I would

02:43:19.479 --> 02:43:22.920
I would support that doing away with consent agenda for PUB

02:43:22.920 --> 02:43:24.959
thanks I think

02:43:24.959 --> 02:43:27.840
just because it's on a consent agenda doesn't mean that we

02:43:27.840 --> 02:43:28.639
aren't paying

02:43:28.639 --> 02:43:31.659
attention and vetting it and asking questions and still

02:43:31.659 --> 02:43:32.879
have the opportunity

02:43:32.879 --> 02:43:37.280
to remove it from consent agenda for a further discussion

02:43:37.280 --> 02:43:39.079
there are some things

02:43:39.079 --> 02:43:42.879
that are just routine in nature and and I support keeping

02:43:42.879 --> 02:43:44.799
the consent agenda for

02:43:44.799 --> 02:43:48.239
those reasons but I love the work sessions that we're doing

02:43:48.239 --> 02:43:48.879
getting into

02:43:48.879 --> 02:43:52.760
those things and if we've gone through a work session and v

02:43:52.760 --> 02:43:53.680
etted it very

02:43:53.680 --> 02:43:57.889
carefully then it could go on consent agenda I don't want

02:43:57.889 --> 02:43:59.520
us to you know act

02:43:59.520 --> 02:44:02.649
like we're not paying attention I don't know what the thing

02:44:02.649 --> 02:44:04.280
you said we are

02:44:04.280 --> 02:44:07.729
vetting those things we do take it seriously it I

02:44:07.729 --> 02:44:09.239
understand and again I

02:44:09.239 --> 02:44:11.709
mean when when things come up on the consent agenda I read

02:44:11.709 --> 02:44:12.559
everything I know

02:44:12.559 --> 02:44:15.190
we all we all study everything on the consent agenda

02:44:15.190 --> 02:44:16.520
contracts oh yeah no life

02:44:16.520 --> 02:44:20.239
so yeah no no I'm not talking about so on the one hand

02:44:20.239 --> 02:44:21.200
there's like what we do

02:44:21.200 --> 02:44:24.159
you know which is and you know and I know we're all

02:44:24.159 --> 02:44:26.360
studying it but just in

02:44:26.360 --> 02:44:30.909
terms of perception to the public I think it would be a

02:44:30.909 --> 02:44:32.600
good public relations

02:44:32.600 --> 02:44:40.049
move to show them on camera that we're doing this because

02:44:40.049 --> 02:44:42.319
they can't see us and

02:44:42.319 --> 02:44:46.319
again I know I myself know that we're working on this stuff

02:44:46.319 --> 02:44:47.280
you know but as

02:44:47.280 --> 02:44:50.280
far as the public's concern anything that doesn't happen on

02:44:50.280 --> 02:44:51.079
camera in this

02:44:51.079 --> 02:44:56.100
room around this table they don't get they don't get to see

02:44:56.100 --> 02:44:57.360
it so we've opened

02:44:57.360 --> 02:45:01.299
things up so much in this city and it's having a positive

02:45:01.299 --> 02:45:02.399
effect at a critical

02:45:02.399 --> 02:45:07.469
time so anyway but just to be clear that I do know I know

02:45:07.469 --> 02:45:08.639
you're doing the work I

02:45:08.639 --> 02:45:12.090
see you know I see it and I do know that we can always pull

02:45:12.090 --> 02:45:13.399
something so I'm

02:45:13.399 --> 02:45:21.680
really thinking almost exclusively about perception issues

02:45:21.680 --> 02:45:25.520
any other opinions

02:45:25.520 --> 02:45:33.920
consent agenda you know these things I don't know how much

02:45:33.920 --> 02:45:34.760
time you say but

02:45:34.760 --> 02:45:41.010
doing consent agendas it is I have seen it where we've we

02:45:41.010 --> 02:45:42.479
've had consent agenda

02:45:42.479 --> 02:45:45.899
items after a work session we've already spent a lot of

02:45:45.899 --> 02:45:47.239
time on so you know why

02:45:47.239 --> 02:45:51.040
do you open it up for discussion again after you've already

02:45:51.040 --> 02:45:53.000
discussed it you

02:45:53.000 --> 02:45:55.559
know having the opportunity to pull one at any time plus

02:45:55.559 --> 02:45:56.639
all the backup is there

02:45:56.639 --> 02:46:01.479
and it's the backup is there not only for for us but also

02:46:01.479 --> 02:46:02.680
online you can pull

02:46:02.680 --> 02:46:10.479
the I legislate backup material it's open to the public so

02:46:10.479 --> 02:46:13.360
I don't think the

02:46:13.360 --> 02:46:16.069
consent agenda is there to try to hide something certainly

02:46:16.069 --> 02:46:17.159
it's just to make it

02:46:17.159 --> 02:46:21.360
make it more efficient and if if if we leave things on the

02:46:21.360 --> 02:46:22.760
consent agenda we

02:46:22.760 --> 02:46:26.389
always have the opportunity to take it off is my if there's

02:46:26.389 --> 02:46:28.120
a question or some

02:46:28.120 --> 02:46:33.159
clarity clarification or something like that so the

02:46:33.159 --> 02:46:34.799
information is available is

02:46:34.799 --> 02:46:38.760
that correct yes ma'am all agenda items have agenda

02:46:38.760 --> 02:46:39.959
information sheet and then

02:46:39.959 --> 02:46:42.680
if there's a contract a contract and any other supporting

02:46:42.680 --> 02:46:44.180
documentation actually

02:46:44.180 --> 02:46:48.040
I think it's rare that we don't have at least one item

02:46:48.040 --> 02:46:49.639
pulled off of the consent

02:46:49.639 --> 02:46:53.350
yeah I agree it's very I think we had one meeting in the

02:46:53.350 --> 02:46:53.920
last couple years

02:46:53.920 --> 02:47:00.450
where historically I think when they've been pulled it's it

02:47:00.450 --> 02:47:01.920
's one quick question

02:47:01.920 --> 02:47:06.600
a lot of time presentation or need to abstain from a vote

02:47:06.600 --> 02:47:08.120
or whatever yeah yeah

02:47:08.120 --> 02:47:12.059
there's something interesting that you just wanted to get

02:47:12.059 --> 02:47:13.040
an overview absolutely

02:47:13.040 --> 02:47:17.639
okay so what's the direction yes keep putting on the

02:47:17.639 --> 02:47:19.879
consent agenda but just

02:47:19.879 --> 02:47:25.350
know that it may be pulled off okay so just continue it

02:47:25.350 --> 02:47:26.399
works well keep doing

02:47:26.399 --> 02:47:30.159
okay as long as the information is available to the public

02:47:30.159 --> 02:47:32.120
yeah it's it's

02:47:32.120 --> 02:47:35.190
online all the backup is there I think that needs to be

02:47:35.190 --> 02:47:36.760
stressed that even

02:47:36.760 --> 02:47:41.860
though it's on a consent agenda every bit of the backup and

02:47:41.860 --> 02:47:45.239
supporting documents

02:47:45.239 --> 02:47:51.559
or whatever it is is online yes so thanks for thanks

02:47:51.559 --> 02:47:52.239
everybody for

02:47:52.239 --> 02:47:56.700
discussing that and thanks staff for putting that item on

02:47:56.700 --> 02:47:57.200
the agenda the next

02:47:57.200 --> 02:48:01.030
item is again as I mentioned earlier but consideration of

02:48:01.030 --> 02:48:02.440
scheduling future PUB

02:48:02.440 --> 02:48:07.850
meetings meet excuse me PUB meetings into the evening only

02:48:07.850 --> 02:48:10.559
one slide as you

02:48:10.559 --> 02:48:13.299
know we the PUB meets on the second and fourth Monday in

02:48:13.299 --> 02:48:14.639
the morning at 9 a.m.

02:48:14.639 --> 02:48:18.500
there are some options that the board can consider as

02:48:18.500 --> 02:48:20.239
listed here on this on

02:48:20.239 --> 02:48:22.809
the on the screen you can continue doing the way you've

02:48:22.809 --> 02:48:24.120
been doing it you can go

02:48:24.120 --> 02:48:27.190
to all the evening meetings or you can do a hybrid where

02:48:27.190 --> 02:48:28.639
you can alternate one in

02:48:28.639 --> 02:48:31.190
the morning one in the evening or consider other options

02:48:31.190 --> 02:48:32.000
that we did look

02:48:32.000 --> 02:48:35.610
at just some quick scheduling just a little back at just

02:48:35.610 --> 02:48:36.440
some logistical

02:48:36.440 --> 02:48:40.469
things just so you are aware didn't go to every single day

02:48:40.469 --> 02:48:42.239
of the week but this

02:48:42.239 --> 02:48:46.569
is a very busy room it gets used quite a bit and so as you

02:48:46.569 --> 02:48:49.120
know we record all our

02:48:49.120 --> 02:48:52.760
PUB meetings so video record and stream and and it's

02:48:52.760 --> 02:48:54.399
recorded so that people can

02:48:54.399 --> 02:49:00.040
watch it and into the future past meetings and so there's

02:49:00.040 --> 02:49:00.399
some quick

02:49:00.399 --> 02:49:03.639
checking with the city secretary's office at night so if

02:49:03.639 --> 02:49:04.600
you were to keep

02:49:04.600 --> 02:49:07.590
it on say a Monday if you were to move it to a Monday night

02:49:07.590 --> 02:49:08.620
meeting just to

02:49:08.620 --> 02:49:11.569
make you aware there is a conflict with the Traffic Safety

02:49:11.569 --> 02:49:12.680
Commission meets on

02:49:12.680 --> 02:49:16.120
the first Monday of the month on the second the historical

02:49:16.120 --> 02:49:16.399
landmark

02:49:16.399 --> 02:49:21.120
Commission meets on in here the third meet the third Monday

02:49:21.120 --> 02:49:21.639
I don't believe

02:49:21.639 --> 02:49:24.209
there's any conflict based on what I could find at this

02:49:24.209 --> 02:49:25.520
moment and the fourth

02:49:25.520 --> 02:49:27.600
Monday I don't think they meet every single month but the

02:49:27.600 --> 02:49:28.280
zoning Board of

02:49:28.280 --> 02:49:32.899
Adjustment meets on those fourth Monday so I think those

02:49:32.899 --> 02:49:34.479
are more ad hoc but

02:49:34.479 --> 02:49:37.379
they may have a more of a something schedule on a periodic

02:49:37.379 --> 02:49:38.479
basis but just to

02:49:38.479 --> 02:49:41.450
make you aware of just a little bit of the conflicts that

02:49:41.450 --> 02:49:42.959
may occur doing a

02:49:42.959 --> 02:49:46.840
moving it to again not dissuading you just letting you know

02:49:46.840 --> 02:49:47.920
that just the

02:49:47.920 --> 02:49:51.399
scheduling issues - right was there any is there any

02:49:51.399 --> 02:49:53.079
problem with bringing it

02:49:53.079 --> 02:49:55.280
back to where we used to have the meetings is it because we

02:49:55.280 --> 02:49:55.799
don't have

02:49:55.799 --> 02:49:59.520
media in there how hard would it be to include media in

02:49:59.520 --> 02:50:01.559
there we didn't look at

02:50:01.559 --> 02:50:06.200
that but I believe it was brought here because hey it's a

02:50:06.200 --> 02:50:07.959
hall it's a visible

02:50:07.959 --> 02:50:11.409
icon and you know you can easily get to again the

02:50:11.409 --> 02:50:13.479
multimedia assets of it as far

02:50:13.479 --> 02:50:17.379
as the connectivity and the use of the cameras and so just

02:50:17.379 --> 02:50:18.239
to make it available

02:50:18.239 --> 02:50:22.700
to the viewing public is why what about the downstairs room

02:50:22.700 --> 02:50:23.479
there's no there's

02:50:23.479 --> 02:50:29.159
no man chambers council chambers does chambers does I had

02:50:29.159 --> 02:50:30.760
not not checked that

02:50:30.760 --> 02:50:39.639
schedule so I get this an option I mean my opinion personal

02:50:39.639 --> 02:50:41.399
opinion is I would

02:50:41.399 --> 02:50:44.920
like to see us do more evening meetings yeah I don't know

02:50:44.920 --> 02:50:45.680
if that's every other

02:50:45.680 --> 02:50:48.860
you know once a month if we have two a month one is gonna

02:50:48.860 --> 02:50:50.479
be in the evening one

02:50:50.479 --> 02:50:54.000
in the morning I know we've had evening meetings in the

02:50:54.000 --> 02:50:56.719
past to accommodate

02:50:56.719 --> 02:51:03.479
public comment when we especially when public comment on

02:51:03.479 --> 02:51:04.399
transmission line

02:51:04.399 --> 02:51:08.649
locations or substation locations things like that so I

02:51:08.649 --> 02:51:14.559
think it's again just

02:51:14.559 --> 02:51:16.530
because it's the way we've always done it doesn't mean it's

02:51:16.530 --> 02:51:18.159
the right way and so

02:51:18.159 --> 02:51:22.879
I like the idea of an evening meeting if we can find on a

02:51:22.879 --> 02:51:24.559
regular basis would it

02:51:24.559 --> 02:51:28.889
be the fourth Monday or the second Monday of every month I

02:51:28.889 --> 02:51:29.799
'm all for it I

02:51:29.799 --> 02:51:32.600
don't know but you said the third Monday was the one that

02:51:32.600 --> 02:51:34.120
was open in here as far

02:51:34.120 --> 02:51:40.540
as I can tell second and fourth Monday is our that's

02:51:40.540 --> 02:51:41.360
correct and we have no

02:51:41.360 --> 02:51:50.120
bumping rights or anything yeah what about does any group

02:51:50.120 --> 02:51:51.200
or I mean you said

02:51:51.200 --> 02:51:55.290
you don't know so that you didn't check into that but just

02:51:55.290 --> 02:51:57.680
offhand if there's no

02:51:57.680 --> 02:52:03.290
group that meets in council chambers on Monday evenings at

02:52:03.290 --> 02:52:05.040
all there then maybe

02:52:05.040 --> 02:52:10.290
just consistently Monday evenings in council chambers as a

02:52:10.290 --> 02:52:11.920
I'm just throwing

02:52:11.920 --> 02:52:16.399
that out there yeah and when we're talking about evening

02:52:16.399 --> 02:52:16.879
are we talking

02:52:16.879 --> 02:52:21.209
about five o'clock or are we talking about four o'clock or

02:52:21.209 --> 02:52:22.680
three o'clock what

02:52:22.680 --> 02:52:29.399
do we it came out of part of the interviewing process where

02:52:29.399 --> 02:52:30.159
you know we

02:52:30.159 --> 02:52:36.100
the community needs to have an opportunity yeah yeah I just

02:52:36.100 --> 02:52:36.559
wanted more

02:52:36.559 --> 02:52:41.969
often a little bit better well just a great for a good

02:52:41.969 --> 02:52:42.920
historic landmark

02:52:42.920 --> 02:52:46.780
committee I think they start their agendas at 5 traffic

02:52:46.780 --> 02:52:48.079
safety is at 530

02:52:48.079 --> 02:52:53.389
530 traffic safety so council meeting starts at 630 on

02:52:53.389 --> 02:52:54.319
Tuesday nights but

02:52:54.319 --> 02:52:56.969
they have work sessions start a lot earlier than that on

02:52:56.969 --> 02:52:57.920
those Tuesdays so

02:52:57.920 --> 02:53:01.889
it's really more up to the up to the board's call and your

02:53:01.889 --> 02:53:03.639
availability as to

02:53:03.639 --> 02:53:09.049
when you'd like to do those yeah yeah I would advocate for

02:53:09.049 --> 02:53:11.319
a time closer to you

02:53:11.319 --> 02:53:15.870
know 630 so just so that we know working people I mean

02:53:15.870 --> 02:53:16.760
everybody has different

02:53:16.760 --> 02:53:20.180
hours some people work nights but you know so that most

02:53:20.180 --> 02:53:21.719
working people can you

02:53:21.719 --> 02:53:26.329
have a commute I shouldn't even say most some more than

02:53:26.329 --> 02:53:28.200
otherwise would be able

02:53:28.200 --> 02:53:41.100
to attend 6 6 30 time frame okay I like six yeah so okay so

02:53:41.100 --> 02:53:42.120
we'll look at that

02:53:42.120 --> 02:53:45.379
time are you wanting to do the one in the morning one in

02:53:45.379 --> 02:53:46.719
the evening or all in

02:53:46.719 --> 02:53:50.750
the evenings or which I like alternating I think it gives

02:53:50.750 --> 02:53:52.319
more more opportunity

02:53:52.319 --> 02:53:56.399
for people to see it live or come here you know in person

02:53:56.399 --> 02:53:58.840
if you alternate I

02:53:58.840 --> 02:54:03.090
personally don't want to see any change at all but I'll go

02:54:03.090 --> 02:54:03.920
with the group on

02:54:03.920 --> 02:54:09.889
this you know and also they might not want to meet me at 6

02:54:09.889 --> 02:54:10.639
o'clock

02:54:15.079 --> 02:54:20.360
of when we do have an anticipated public comment items that

02:54:20.360 --> 02:54:21.680
it can be scheduled

02:54:21.680 --> 02:54:26.739
specifically in the evening because we have had public

02:54:26.739 --> 02:54:29.319
comment items at 9 o'clock

02:54:29.319 --> 02:54:35.110
on Monday and we don't get a lot of public comment so so we

02:54:35.110 --> 02:54:37.159
'll look at

02:54:37.159 --> 02:54:41.120
having again that you meet on the second and fourth Mondays

02:54:41.120 --> 02:54:43.440
so again just trying

02:54:43.440 --> 02:54:46.780
to narrow down this focus here so we know what to do would

02:54:46.780 --> 02:54:47.639
it be safe to say

02:54:47.639 --> 02:54:50.440
that we'll do the first meeting of the month in the morning

02:54:50.440 --> 02:54:51.299
and the second

02:54:51.299 --> 02:54:54.840
meeting of the month in the evening yeah is that okay yeah

02:54:54.840 --> 02:54:55.760
okay and then we'll

02:54:55.760 --> 02:54:58.799
look at see what's available whether it's here I know there

02:54:58.799 --> 02:54:59.479
's conflicts

02:54:59.479 --> 02:55:02.020
already but we'll see what's available here if this is not

02:55:02.020 --> 02:55:03.200
available at all then

02:55:03.200 --> 02:55:07.340
then we'll look at the chamber council chambers for the

02:55:07.340 --> 02:55:09.639
evening meeting on that

02:55:09.639 --> 02:55:14.040
second sure yes sir and then have the meetings here in the

02:55:14.040 --> 02:55:14.639
morning is that

02:55:14.639 --> 02:55:27.860
okay yes yeah anything else on this item I guess I'm a

02:55:27.860 --> 02:55:29.079
little concerned about the

02:55:29.079 --> 02:55:32.110
impact on staff who already spent a lot of time up here in

02:55:32.110 --> 02:55:33.319
the evenings and the

02:55:33.319 --> 02:55:39.469
cost of possibly adding another business meeting to that

02:55:39.469 --> 02:55:40.799
has been a discussion

02:55:40.799 --> 02:55:46.090
internally but I think we can work around that certainly

02:55:46.090 --> 02:55:47.760
the working through on

02:55:47.760 --> 02:55:50.659
the video side of it just the actual recording of it there

02:55:50.659 --> 02:55:51.559
is a that's just

02:55:51.559 --> 02:55:53.920
another meeting added to that staff and then we had the

02:55:53.920 --> 02:55:54.840
recording secretary

02:55:54.840 --> 02:55:57.360
component so there may need to be some adjustments

02:55:57.360 --> 02:55:58.600
internally as far as how

02:55:58.600 --> 02:56:02.590
that's done and some assignments or or how it's done or who

02:56:02.590 --> 02:56:04.360
is done by so so

02:56:04.360 --> 02:56:07.780
we'll have some conversations internally kind of try to try

02:56:07.780 --> 02:56:09.559
to make sure that no

02:56:09.559 --> 02:56:13.010
single person or single persons are are overburdened

02:56:13.010 --> 02:56:15.000
because that is that can be

02:56:15.000 --> 02:56:17.280
quite burdensome especially if the same person is doing

02:56:17.280 --> 02:56:18.680
multiple committee

02:56:18.680 --> 02:56:20.659
meetings because there's they're really a part of that

02:56:20.659 --> 02:56:22.280
recording secretary or the

02:56:22.280 --> 02:56:27.889
as far as the videography and I don't want to look at Kim

02:56:27.889 --> 02:56:28.840
because we'll work

02:56:28.840 --> 02:56:32.290
through that and make sure that that not one person is over

02:56:32.290 --> 02:56:33.520
burdened.

02:56:33.520 --> 02:56:39.399
You're right. You're in a direct line of sight. You know

02:56:39.399 --> 02:56:41.319
Charlie if you have more things on consent

02:56:41.319 --> 02:56:49.239
agenda you don't need staff here. Anything else? Thank you.

02:56:52.399 --> 02:56:54.399
Okay.

02:56:56.719 --> 02:57:01.129
And actually there's no action item coming out of the

02:57:01.129 --> 02:57:03.799
closed meeting so if

02:57:03.799 --> 02:57:07.239
we can move that to the end of this meeting go through our

02:57:07.239 --> 02:57:08.159
regular agenda at

02:57:08.159 --> 02:57:13.180
this time so that anyone who does not need to be here for

02:57:13.180 --> 02:57:15.040
the closed meeting

02:57:15.040 --> 02:57:21.190
can leave after that so all right so we'll open the regular

02:57:21.190 --> 02:57:23.360
meeting now at

02:57:23.360 --> 02:57:31.440
1159 and first item items for individual consideration

02:57:31.440 --> 02:57:33.399
first item A which is

02:57:33.399 --> 02:57:36.840
consider approval of the Public Utility Board meeting

02:57:36.840 --> 02:57:38.440
minutes of October 23rd

02:57:38.440 --> 02:57:47.239
2017. Are there any comments questions changes additions

02:57:47.239 --> 02:57:50.719
subtractions nothing

02:57:50.719 --> 02:57:56.440
hearing none those minutes then will be approved as

02:57:56.440 --> 02:58:00.280
submitted. Item B is to

02:58:00.280 --> 02:58:03.719
receive a report hold a discussion and provide staff with

02:58:03.719 --> 02:58:04.239
direction. We need to

02:58:04.239 --> 02:58:08.569
make a motion sorry. We need to make a motion to approve.

02:58:08.569 --> 02:58:09.360
We have it in the

02:58:09.360 --> 02:58:11.989
past. I don't have to have motions and seconds and all that

02:58:11.989 --> 02:58:13.920
. Okay. As long as there's no

02:58:13.920 --> 02:58:20.040
changes. Okay. Yeah correct me if I'm wrong.

02:58:24.040 --> 02:58:31.040
It's kind of approval by acclamation. Item B is to receive

02:58:31.040 --> 02:58:32.319
a report hold a discussion

02:58:32.319 --> 02:58:35.760
and provide staff with direction concerning the approval of

02:58:35.760 --> 02:58:36.280
a public

02:58:36.280 --> 02:58:40.190
works contract for the Cooper Creek interceptor 1 & 2

02:58:40.190 --> 02:58:42.000
project consisting of

02:58:42.000 --> 02:58:46.110
the replacement of approximately 7,000 feet of 21 inch and

02:58:46.110 --> 02:58:47.159
24 inch clay

02:58:47.159 --> 02:58:52.569
sanitary sewer with new 84 inch fiberglass reinforced pipe

02:58:52.569 --> 02:58:53.360
and 30 inch

02:58:53.360 --> 02:58:59.120
polymerized vinyl chloride sanitary sewer along Cooper

02:58:59.120 --> 02:58:59.760
Creek.

02:59:03.079 --> 02:59:06.549
All right good morning board. Good morning. I'm Todd Estes.

02:59:06.549 --> 02:59:10.200
I'm the City Engineers. My first

02:59:10.200 --> 02:59:13.649
time to be here in front of you so I'm a little excited.

02:59:13.649 --> 02:59:15.079
Good to see you all this

02:59:15.079 --> 02:59:20.889
morning. Cooper Creek interceptor 2. This is phases 1 & 2.

02:59:20.889 --> 02:59:22.040
Phase 3 was

02:59:22.040 --> 02:59:24.399
actually done five or six years ago and it sounds a little

02:59:24.399 --> 02:59:25.079
odd that we're

02:59:25.079 --> 02:59:28.579
working backwards in the sequence here but for whatever

02:59:28.579 --> 02:59:29.840
reason that was the

02:59:29.840 --> 02:59:33.360
process and progress through the design of this project.

02:59:33.360 --> 02:59:35.120
Phase 1 & Phase 2

02:59:35.120 --> 02:59:39.450
closes out the long-term needs what we need for this Cooper

02:59:39.450 --> 02:59:41.360
Creek interceptor.

02:59:41.360 --> 02:59:47.079
We have before you for consideration a contract with Condi

02:59:47.079 --> 02:59:47.840
Construction who was

02:59:47.840 --> 02:59:51.440
the low bidder lowest qualified bidder and responsive bid

02:59:51.440 --> 02:59:52.959
der at 3.1 million

02:59:52.959 --> 02:59:57.700
dollars. You can see here on the map that roughly the

02:59:57.700 --> 02:59:59.079
limits of phase 1 & 2

02:59:59.079 --> 03:00:02.659
extends from Old North all the way on the top of the screen

03:00:02.659 --> 03:00:04.319
there under loop

03:00:04.319 --> 03:00:07.620
288 down under University Drive and almost over to Promont

03:00:07.620 --> 03:00:08.760
ous Parkway. There's

03:00:08.760 --> 03:00:11.889
a couple of different pipe sizes in this and we'll get into

03:00:11.889 --> 03:00:13.079
why that's important

03:00:13.079 --> 03:00:20.000
here shortly. Existing interceptor is undersized to meet

03:00:20.000 --> 03:00:20.959
today's demand and

03:00:20.959 --> 03:00:24.000
for the future demand. So what this actually does is it

03:00:24.000 --> 03:00:24.799
increases the

03:00:24.799 --> 03:00:28.530
capacity of what we can provide for the future. It's also

03:00:28.530 --> 03:00:29.479
replacing 50 year old

03:00:29.479 --> 03:00:32.569
infrastructure with infrastructure that should last us from

03:00:32.569 --> 03:00:33.319
now and into the

03:00:33.319 --> 03:00:36.870
future. This project will provide the capacity for the

03:00:36.870 --> 03:00:37.879
ultimate development of

03:00:37.879 --> 03:00:41.440
this entire service area so as the entire area starts to

03:00:41.440 --> 03:00:42.719
develop more people

03:00:42.719 --> 03:00:46.569
come in more business come in we do have the capacity here

03:00:46.569 --> 03:00:50.239
to handle it. I love

03:00:50.239 --> 03:00:54.100
this mouse. Just briefly we had eight respondents you'll

03:00:54.100 --> 03:00:55.399
notice seven on the

03:00:55.399 --> 03:00:58.479
list here these are the seven of the eight that are

03:00:58.479 --> 03:00:59.479
considered responsive

03:00:59.479 --> 03:01:03.879
bidders. What that means is is they actually put in all the

03:01:03.879 --> 03:01:04.559
requirements

03:01:04.559 --> 03:01:08.209
that we asked for as part of the construction package. When

03:01:08.209 --> 03:01:09.079
we send out to

03:01:09.079 --> 03:01:12.110
bid we told them here are the qualifications that you need

03:01:12.110 --> 03:01:12.799
to have to

03:01:12.799 --> 03:01:15.969
be able to do a project with pipe of this size. We've got

03:01:15.969 --> 03:01:17.120
30 inch pipe for the

03:01:17.120 --> 03:01:20.010
majority of it then we go to an 84 inch pipe. So it's a

03:01:20.010 --> 03:01:20.879
very large pipe

03:01:20.879 --> 03:01:28.879
especially for sanitary sewer line. The apparent low bidder

03:01:28.879 --> 03:01:30.120
that is the one that

03:01:30.120 --> 03:01:33.030
you don't see on the list that person did not meet all the

03:01:33.030 --> 03:01:34.040
qualifications at

03:01:34.040 --> 03:01:36.659
least they didn't include in the submittal package and then

03:01:36.659 --> 03:01:37.159
as we went

03:01:37.159 --> 03:01:39.950
through and we talked to the bidder purchasing department

03:01:39.950 --> 03:01:40.920
followed up with

03:01:40.920 --> 03:01:43.229
them said want to make sure that we just didn't miss

03:01:43.229 --> 03:01:44.399
something with this because

03:01:44.399 --> 03:01:47.149
you are the apparent low bidder they still did not supply

03:01:47.149 --> 03:01:47.840
sufficient

03:01:47.840 --> 03:01:52.520
experience to show us they met the qualifications.

03:01:54.120 --> 03:01:57.069
Condi construction company then by default became the next

03:01:57.069 --> 03:01:58.239
lowest bidder.

03:01:58.239 --> 03:02:02.840
Their increase in cost was about $150,000 over what the

03:02:02.840 --> 03:02:04.120
original apparent low

03:02:04.120 --> 03:02:08.299
bidder was. Still all of this was considerably lower than

03:02:08.299 --> 03:02:08.840
what the

03:02:08.840 --> 03:02:11.159
original engineers estimate for this project was was just

03:02:11.159 --> 03:02:11.940
approaching four

03:02:11.940 --> 03:02:16.629
million dollars so we're a good step below that. Our

03:02:16.629 --> 03:02:18.760
intended construction

03:02:18.760 --> 03:02:22.409
start is January of 2018 we expect it to go longer than no

03:02:22.409 --> 03:02:23.639
longer than about nine

03:02:23.639 --> 03:02:27.180
months. A lot of this is primarily through open field so we

03:02:27.180 --> 03:02:27.840
don't have a

03:02:27.840 --> 03:02:32.760
lot of constraints and restrictions that will slow us down.

03:02:32.760 --> 03:02:34.760
In short keeping this

03:02:34.760 --> 03:02:37.459
brief I'll be glad to answer any questions but staff does

03:02:37.459 --> 03:02:38.040
recommend you

03:02:38.040 --> 03:02:41.520
approve the contract condi construction for 3.1 million

03:02:41.520 --> 03:02:43.799
dollars. Any questions?

03:02:43.799 --> 03:02:49.959
Questions? I want to hear more about the 84 inch pipe. In

03:02:49.959 --> 03:02:53.399
what vein sir? Well it's quite an

03:02:53.399 --> 03:02:56.840
increase from what's there now. Seven times existing

03:02:56.840 --> 03:02:57.540
capacity and you're

03:02:57.540 --> 03:03:00.959
connecting a 30 inch to it? Yes sir I said there's a

03:03:00.959 --> 03:03:01.840
variety of connections

03:03:01.840 --> 03:03:05.260
but we do have both PS Aurora and Jim Wilder the design

03:03:05.260 --> 03:03:06.040
engineer here to

03:03:06.040 --> 03:03:12.909
answer the technical questions. I'm Jim Wilder I'm with the

03:03:12.909 --> 03:03:14.600
engineering

03:03:14.600 --> 03:03:19.149
department. The reason we have the 84 inch pipe is we're

03:03:19.149 --> 03:03:20.120
actually using it for

03:03:20.120 --> 03:03:23.790
storage. The 84 inch pipe gives us about a half a million

03:03:23.790 --> 03:03:25.799
gallons worth of inline

03:03:25.799 --> 03:03:31.409
storage to allow us to store the peak flow during the large

03:03:31.409 --> 03:03:32.760
rain events and

03:03:32.760 --> 03:03:36.299
that way we don't actually have to build additional

03:03:36.299 --> 03:03:38.239
infrastructure at the Cooper

03:03:38.239 --> 03:03:42.409
Creek lift station and downstream. We figured that it ended

03:03:42.409 --> 03:03:43.600
up probably being

03:03:43.600 --> 03:03:47.639
about a $800,000 savings to the city to do it that way as

03:03:47.639 --> 03:03:48.600
opposed to building

03:03:48.600 --> 03:03:53.260
additional infrastructure downstream. Thank you. And this

03:03:53.260 --> 03:03:54.840
as far as the use of

03:03:54.840 --> 03:04:02.100
the storage area is this the same drainage system where all

03:04:02.100 --> 03:04:02.600
the flooding

03:04:02.600 --> 03:04:08.750
was back in the big rain when they're well 2007 I think it

03:04:08.750 --> 03:04:12.520
was. This is this is

03:04:12.520 --> 03:04:15.319
what backed into the neighborhoods because it got it couldn

03:04:15.319 --> 03:04:16.000
't handle the

03:04:16.000 --> 03:04:22.489
flow. Yes the the Cooper Creek basin flooded of course the

03:04:22.489 --> 03:04:23.639
concrete basin

03:04:23.639 --> 03:04:28.040
also flooded I mean they all flooded but yes there were

03:04:28.040 --> 03:04:30.000
pretty severe flooding

03:04:30.000 --> 03:04:35.069
behind the area that's just north of University and the

03:04:35.069 --> 03:04:37.040
subdivision west of

03:04:37.040 --> 03:04:42.559
Old North or east of Old North. Okay thank you.

03:04:43.879 --> 03:04:47.559
Just go back to the numbers. Yes ma'am. What was Atkins

03:04:47.559 --> 03:04:50.879
thinking? They didn't want

03:04:50.879 --> 03:04:54.899
the job huh? Must be busy. I mean I like it when they're it

03:04:54.899 --> 03:04:55.959
's fairly compressed

03:04:55.959 --> 03:04:59.559
that means you had a you know yes good bids. It's very

03:04:59.559 --> 03:05:00.680
compressed throughout

03:05:00.680 --> 03:05:03.920
the top six there. Yeah Atkins was a little bit outside

03:05:03.920 --> 03:05:06.840
there yes ma'am. Okay.

03:05:06.840 --> 03:05:13.469
Any questions? Questions? Comments? No. This is an action

03:05:13.469 --> 03:05:14.639
item so we need a motion on

03:05:14.639 --> 03:05:19.250
this item. I recommend approval. Second. We have a motion

03:05:19.250 --> 03:05:21.000
and a second to approve.

03:05:21.000 --> 03:05:27.719
Further discussion? All in favor say aye. Aye. Any opposed?

03:05:27.719 --> 03:05:30.399
Same sign? Motion passes.

03:05:30.399 --> 03:05:34.659
Item C is to receive report, hold discussion, and provide

03:05:34.659 --> 03:05:36.000
staff with direction

03:05:36.000 --> 03:05:39.420
concerning the approval of professional services agreement

03:05:39.420 --> 03:05:40.280
for engineering

03:05:40.280 --> 03:05:43.729
design services related to the design bid phase and

03:05:43.729 --> 03:05:45.440
construction services for

03:05:45.440 --> 03:05:49.399
the Lake Lulz water treatment plant phase two

03:05:49.399 --> 03:05:52.959
rehabilitation project. Tim

03:05:52.959 --> 03:05:59.360
Fisher. Good afternoon. I'll go over this item.

03:06:04.479 --> 03:06:07.469
My intent was to have this presentation in the backup so I

03:06:07.469 --> 03:06:09.399
'm sorry but we'll go

03:06:09.399 --> 03:06:12.040
over real quick.

03:06:16.440 --> 03:06:19.889
Make sure okay. Believe it or not this project actually

03:06:19.889 --> 03:06:22.840
started a little over

03:06:22.840 --> 03:06:26.639
a decade ago when we did our preliminary design evaluation

03:06:26.639 --> 03:06:28.280
for the Lake Louisville

03:06:28.280 --> 03:06:32.670
plant. We hired Malcolm Perney at that time to look over

03:06:32.670 --> 03:06:34.479
all the priorities for

03:06:34.479 --> 03:06:34.479
doing work at the plant. We did the majority of those with

03:06:34.479 --> 03:06:42.120
our 2007 upgrade.

03:06:42.120 --> 03:06:46.069
That project actually took a fair amount of time to get

03:06:46.069 --> 03:06:49.040
designed, get built. I was

03:06:49.040 --> 03:06:52.489
about 32 million dollars worth of improvements. Very

03:06:52.489 --> 03:06:53.799
focused on the

03:06:53.799 --> 03:06:58.639
process, upgrading the process, and then also modernizing

03:06:58.639 --> 03:07:02.799
the equipment. So this

03:07:02.799 --> 03:07:07.129
goes over a listing of all the improvements that were done

03:07:07.129 --> 03:07:07.760
a part of

03:07:07.760 --> 03:07:14.059
that project. That one was completed about 2014. So we've

03:07:14.059 --> 03:07:15.440
had an operational now

03:07:15.440 --> 03:07:19.840
for a few years. Major work on almost all the treatment

03:07:19.840 --> 03:07:22.840
units and processes. These

03:07:22.840 --> 03:07:26.799
are some of the examples of some of the work that was done.

03:07:26.799 --> 03:07:28.479
The one in the upper

03:07:28.479 --> 03:07:31.930
left is the ozone contactor. So adding ozone to the

03:07:31.930 --> 03:07:33.680
treatment process for

03:07:33.680 --> 03:07:37.200
consistency of treatment and regulatory compliance was a

03:07:37.200 --> 03:07:38.399
big component of that

03:07:38.399 --> 03:07:48.940
project. Along with revamping the flocculation sediment

03:07:48.940 --> 03:07:50.559
ation and filters. So

03:07:50.559 --> 03:07:54.290
a lot of heavy lifting and upgrading the plant occurred in

03:07:54.290 --> 03:07:57.479
that. Phase two upgrades

03:07:57.479 --> 03:08:03.129
was budgeted not too long ago. We basically wanted to pick

03:08:03.129 --> 03:08:04.360
up where the

03:08:04.360 --> 03:08:08.520
other project left off. We had actually gone 23 years at

03:08:08.520 --> 03:08:09.920
the old facility before

03:08:09.920 --> 03:08:13.829
we did major capitalization. And it's a lengthy process to

03:08:13.829 --> 03:08:14.760
go through the

03:08:14.760 --> 03:08:18.420
planning and the implementation of that. One of the key

03:08:18.420 --> 03:08:19.920
areas that didn't make

03:08:19.920 --> 03:08:24.319
the cut the last go-around was the motor control center.

03:08:24.319 --> 03:08:26.079
Our intent was to do that.

03:08:26.079 --> 03:08:31.030
But we ran into some cost management complications and we

03:08:31.030 --> 03:08:32.719
really needed to put

03:08:32.719 --> 03:08:36.270
that in an exterior building. And then that became

03:08:36.270 --> 03:08:37.920
something that we didn't feel

03:08:37.920 --> 03:08:40.540
we could tackle on the original budget. So we're trying to

03:08:40.540 --> 03:08:41.360
do that now in the

03:08:41.360 --> 03:08:46.799
phase two upgrade. We also want to deal with the server

03:08:46.799 --> 03:08:48.159
that we have for our

03:08:48.159 --> 03:08:52.000
SCADA system. Our SCADA system server has been in a closet

03:08:52.000 --> 03:08:53.520
from day one. We're

03:08:53.520 --> 03:08:57.120
going to try to move that upstairs to what is now a

03:08:57.120 --> 03:08:59.200
training room and then try

03:08:59.200 --> 03:09:02.149
to provide that type of space in the new electrical

03:09:02.149 --> 03:09:03.440
building with the motor

03:09:03.440 --> 03:09:07.159
control center. So that's a big piece of it. We have a

03:09:07.159 --> 03:09:08.559
variety of other things

03:09:08.559 --> 03:09:12.520
relating to flow meters and polymer feed equipment and some

03:09:12.520 --> 03:09:13.280
raw water pump

03:09:13.280 --> 03:09:18.719
station improvements. That's a picture of the original

03:09:18.719 --> 03:09:21.079
motor control center. It was

03:09:21.079 --> 03:09:26.969
actually revamped by staff in the mid 90s. So we've been

03:09:26.969 --> 03:09:28.200
able to keep that

03:09:28.200 --> 03:09:31.770
motor control center functioning through a major rebuild,

03:09:31.770 --> 03:09:33.319
but that was quite some

03:09:33.319 --> 03:09:35.950
time ago as well. So it's time to kind of replace that

03:09:35.950 --> 03:09:37.879
equipment. It's pushing 60

03:09:37.879 --> 03:09:47.579
years old. Along with this project we had a zebra mussel

03:09:47.579 --> 03:09:49.639
infestation in both lakes

03:09:49.639 --> 03:09:53.430
that captured a lot of our attention initially. We went

03:09:53.430 --> 03:09:54.399
through a zebra

03:09:54.399 --> 03:09:58.729
control management preliminary design study that did

03:09:58.729 --> 03:10:00.600
involve Arcadis. We are

03:10:00.600 --> 03:10:04.090
now moving into the capital stages of that. We felt that

03:10:04.090 --> 03:10:05.479
this was similar work

03:10:05.479 --> 03:10:09.389
and so we incorporated it into, we've actually got three

03:10:09.389 --> 03:10:11.280
projects, zebra mussel

03:10:11.280 --> 03:10:15.319
control at both facilities, Ray Robertson Lake Louisville

03:10:15.319 --> 03:10:16.680
on the raw water side

03:10:16.680 --> 03:10:23.120
plus the phase two upgrades at the Louisville plant. I

03:10:23.120 --> 03:10:25.360
think this picture

03:10:25.360 --> 03:10:29.840
shows some of our early discovery at the low spot. That's

03:10:29.840 --> 03:10:31.360
actually not a zebra

03:10:31.360 --> 03:10:35.370
mussel infestation. That's where the zebra mussel shells

03:10:35.370 --> 03:10:37.760
end up and accumulate.

03:10:37.760 --> 03:10:43.000
We've also showing them within our raw water, or excuse me,

03:10:43.000 --> 03:10:44.319
our pre-ozone

03:10:44.319 --> 03:10:47.770
contact rep at Ray Robertson. So some of that debris gets

03:10:47.770 --> 03:10:49.000
moved in there and so

03:10:49.000 --> 03:10:52.440
those become things that we have to periodically physically

03:10:52.440 --> 03:10:53.079
remove and what

03:10:53.079 --> 03:10:56.520
we're trying to do is use chemical treatment processes to

03:10:56.520 --> 03:10:57.120
prevent that

03:10:57.120 --> 03:11:02.409
infestation to begin with. So this is a summary of where we

03:11:02.409 --> 03:11:03.879
were from a budget

03:11:03.879 --> 03:11:08.799
standpoint as far as the ten million dollars for the Louis

03:11:08.799 --> 03:11:09.440
ville water

03:11:09.440 --> 03:11:13.629
treatment plant plus the zebra mussel control measures. So

03:11:13.629 --> 03:11:15.239
we had about 1.7

03:11:15.239 --> 03:11:20.469
million budgeted for engineering and we had about a little

03:11:20.469 --> 03:11:22.239
shy of 16 million of

03:11:22.239 --> 03:11:28.600
capital. We went through an RFQ process looking at nine

03:11:28.600 --> 03:11:31.079
engineering firms. We

03:11:31.079 --> 03:11:34.520
actually started off with an SOQ which is an acronym for

03:11:34.520 --> 03:11:35.000
statement of

03:11:35.000 --> 03:11:38.440
qualifications who are out there looking for who are the

03:11:38.440 --> 03:11:39.719
engineering firms that

03:11:39.719 --> 03:11:45.329
we want to solicit proposals from. We basically had four

03:11:45.329 --> 03:11:47.079
responses from that

03:11:47.079 --> 03:11:51.500
statement of qualifications. We issued an RFQ and got

03:11:51.500 --> 03:11:53.600
responses from three. A

03:11:53.600 --> 03:11:56.700
couple of them did partner, Fries and Nichols partnered

03:11:56.700 --> 03:11:57.959
with Arcadis and they

03:11:57.959 --> 03:12:01.659
were the firm that we selected. Fries and Nichols designed

03:12:01.659 --> 03:12:03.280
our Lake Ray Roberts

03:12:03.280 --> 03:12:09.610
plant, had some design prior at the Louisville plant and

03:12:09.610 --> 03:12:11.319
then Arcadis was

03:12:11.319 --> 03:12:15.969
brought in as their sub-consultant to help with the zebra

03:12:15.969 --> 03:12:19.799
mussel design. So this

03:12:19.799 --> 03:12:23.639
scope includes final design, bid phase and basic

03:12:23.639 --> 03:12:25.799
construction services. It

03:12:25.799 --> 03:12:29.459
doesn't carry full resident rep through construction. At

03:12:29.459 --> 03:12:30.479
this point we're not

03:12:30.479 --> 03:12:34.110
necessarily sure we need that level of support but it does

03:12:34.110 --> 03:12:35.399
carry construction

03:12:35.399 --> 03:12:40.420
phase services through the approximate 18 month schedule

03:12:40.420 --> 03:12:43.479
for the project. This

03:12:43.479 --> 03:12:47.809
is where we started. We had a fee of about just shy of 2

03:12:47.809 --> 03:12:49.000
million. We're a

03:12:49.000 --> 03:12:52.450
little over budget on that so we went through a negotiation

03:12:52.450 --> 03:12:54.239
process. We started

03:12:54.239 --> 03:12:58.100
zooming in on the construction and the construction budget

03:12:58.100 --> 03:12:58.959
so we had some

03:12:58.959 --> 03:13:02.110
issues there that we had to trim some of the scope items

03:13:02.110 --> 03:13:02.680
out of the

03:13:02.680 --> 03:13:07.959
construction budget to get it down to budget level and then

03:13:07.959 --> 03:13:09.559
this is where we

03:13:09.559 --> 03:13:14.600
landed on the engineering fees. So we had just a little shy

03:13:14.600 --> 03:13:16.120
of about four hundred

03:13:16.120 --> 03:13:19.020
and seventy thousand dollars worth of fee negotiation

03:13:19.020 --> 03:13:20.559
through this process. We got

03:13:20.559 --> 03:13:24.360
this added level that we feel is more consistent with our

03:13:24.360 --> 03:13:25.520
budget and what we

03:13:25.520 --> 03:13:31.959
think is a reasonable cost of pay. This was the engineers

03:13:31.959 --> 03:13:35.120
estimate that came up

03:13:35.120 --> 03:13:39.719
just 114 million so we're within budget on the engineering

03:13:39.719 --> 03:13:40.959
estimate going into

03:13:40.959 --> 03:13:49.709
the design and I'll just open it up to questions at this

03:13:49.709 --> 03:13:50.959
point.

03:13:50.959 --> 03:13:55.879
I'll go back a couple slides. Sure. Which one? Right there.

03:13:55.879 --> 03:13:57.520
Okay. What is the normal

03:13:57.520 --> 03:14:02.000
percentage of engineering cost to construction? It's a good

03:14:02.000 --> 03:14:03.680
question. What we

03:14:03.680 --> 03:14:09.440
found from our experience at the Lake Louisville phase two

03:14:09.440 --> 03:14:10.299
or phase one

03:14:10.299 --> 03:14:15.909
upgrade we were just a little over 11% of construction. We

03:14:15.909 --> 03:14:17.639
also looked at a

03:14:17.639 --> 03:14:23.479
consultant benchmarking service that primarily focuses on

03:14:23.479 --> 03:14:25.319
consultants and how

03:14:25.319 --> 03:14:29.250
they are seeing what the market is for fees and we found

03:14:29.250 --> 03:14:30.840
similar numbers there.

03:14:30.840 --> 03:14:34.760
So our experience has been about 10% until you start

03:14:34.760 --> 03:14:35.920
getting into the

03:14:35.920 --> 03:14:38.440
construction phase component and that's gonna bump it up.

03:14:38.440 --> 03:14:41.959
Okay. Thank you.

03:14:44.239 --> 03:14:50.450
What is the length of time of the contract? We have in the

03:14:50.450 --> 03:14:53.479
schedule right now about 10

03:14:53.479 --> 03:14:57.809
months after we execute the contract to do the design phase

03:14:57.809 --> 03:14:59.639
. We have another

03:14:59.639 --> 03:15:03.770
three months go through the bid process and we have 18

03:15:03.770 --> 03:15:04.719
months for the

03:15:04.719 --> 03:15:07.440
construction and that's the preliminary schedule that we

03:15:07.440 --> 03:15:09.680
have right now. So it'll

03:15:09.680 --> 03:15:16.680
be approximately a three-year process. Three years. From

03:15:16.680 --> 03:15:16.680
start to finish.

03:15:17.680 --> 03:15:22.840
And this is like a not to exceed contract? This is a lump

03:15:22.840 --> 03:15:27.200
sum. What does that mean?

03:15:27.200 --> 03:15:30.989
It means they'll produce the scope and we will pay them

03:15:30.989 --> 03:15:33.440
this fee. Okay. Which is

03:15:33.440 --> 03:15:38.719
fairly common. Most the consultant contracts are lump sum.

03:15:39.680 --> 03:15:44.010
But still limited to? Still limited to. I mean it is what

03:15:44.010 --> 03:15:46.840
it is. It's not. It is a fixed fee contract.

03:15:46.840 --> 03:15:49.510
Any additional scope we would have to bring back to you?

03:15:49.510 --> 03:15:50.840
Yeah well yeah because

03:15:50.840 --> 03:15:54.290
we look at them where it's gonna cost so much an hour

03:15:54.290 --> 03:15:55.920
sometimes and not to

03:15:55.920 --> 03:15:58.370
exceed X amount but we don't know what scope of work is

03:15:58.370 --> 03:15:59.760
necessarily. Most

03:15:59.760 --> 03:16:05.219
consultants would prefer to work under a fixed fee lump sum

03:16:05.219 --> 03:16:06.559
basis and most of our

03:16:06.559 --> 03:16:11.700
contracts are lump sum particularly if you can define the

03:16:11.700 --> 03:16:13.120
scope well. Yeah.

03:16:15.120 --> 03:16:21.440
Okay other questions? Anybody? I'll just say I really

03:16:21.440 --> 03:16:22.479
appreciated the level of

03:16:22.479 --> 03:16:27.889
detail of the zebra muscle manual. I learned a lot about

03:16:27.889 --> 03:16:29.559
that and

03:16:29.559 --> 03:16:33.559
ended up finding it just really interesting so I appreciate

03:16:33.559 --> 03:16:34.280
that level

03:16:34.280 --> 03:16:39.440
of information. Tim has become a zebra muscle expert not by

03:16:39.440 --> 03:16:43.159
choice. Not a necessity.

03:16:43.159 --> 03:16:49.979
What we're finding is that the bloom initially tends to be

03:16:49.979 --> 03:16:50.600
a little worse

03:16:50.600 --> 03:16:55.920
than the ongoing but we still see that it's something that

03:16:55.920 --> 03:16:56.719
we need to put in

03:16:56.719 --> 03:17:00.969
systems in place so that we don't get a problem in our pipe

03:17:00.969 --> 03:17:01.680
systems in

03:17:01.680 --> 03:17:05.100
particular Lewisville because they're smaller diameter they

03:17:05.100 --> 03:17:06.280
're longer and we

03:17:06.280 --> 03:17:10.840
don't need debris accumulations in the low spots.

03:17:13.000 --> 03:17:19.540
Okay then is there a motion we need a motion then on item C

03:17:19.540 --> 03:17:20.200
?

03:17:20.200 --> 03:17:25.760
Move approval. Second. I have a motion and a second for

03:17:25.760 --> 03:17:27.239
approval. Any further

03:17:27.239 --> 03:17:34.450
discussion? All in favor say aye. Aye. Any opposed? Same

03:17:34.450 --> 03:17:38.319
sign. Motion passes. Item D

03:17:38.319 --> 03:17:44.469
is our ACM update. Sure real quick excuse me in your agenda

03:17:44.469 --> 03:17:45.479
you have a number of

03:17:45.479 --> 03:17:50.790
articles that were provided to the board I believe one was

03:17:50.790 --> 03:17:52.639
asked to be added to

03:17:52.639 --> 03:17:55.440
the how to kill American solar that was asked by one of the

03:17:55.440 --> 03:17:56.479
board members to be

03:17:56.479 --> 03:18:00.469
placed and so that is on your on your list and the link in

03:18:00.469 --> 03:18:01.399
the agenda if you

03:18:01.399 --> 03:18:06.239
like go through that. Also on the matrix I believe we've

03:18:06.239 --> 03:18:06.799
covered just about

03:18:06.799 --> 03:18:09.770
everything that's been asked on the matrix I will ask that

03:18:09.770 --> 03:18:10.680
you look at item

03:18:10.680 --> 03:18:14.129
number 15 it showed that we would have something for you in

03:18:14.129 --> 03:18:15.600
November that

03:18:15.600 --> 03:18:17.600
should be December because there's only one meeting in the

03:18:17.600 --> 03:18:18.879
month of November so

03:18:18.879 --> 03:18:21.170
there's probably just a mistake on staff's part as far as

03:18:21.170 --> 03:18:21.920
thinking it was a

03:18:21.920 --> 03:18:26.250
second meeting but we'll bring the the billing issues on on

03:18:26.250 --> 03:18:28.559
your wastewater and

03:18:28.559 --> 03:18:32.319
the DME bill date change into your December board meeting

03:18:32.319 --> 03:18:34.200
so and then I

03:18:34.200 --> 03:18:39.319
think we also added a rules of procedures item number 16 to

03:18:39.319 --> 03:18:40.559
the matrix

03:18:40.559 --> 03:18:46.120
for future consideration. I think at a couple meetings ago

03:18:46.120 --> 03:18:47.239
I asked about the

03:18:47.239 --> 03:18:50.870
Tesla solar and if what whether or not we were going to see

03:18:50.870 --> 03:18:52.159
how that was going

03:18:52.159 --> 03:18:59.040
to impact us I don't know if anybody's been clamoring to do

03:18:59.040 --> 03:19:03.600
it but. Comments

03:19:03.600 --> 03:19:11.559
about the ACM updates? Yeah I had a comment and a request

03:19:11.559 --> 03:19:12.079
to better

03:19:12.079 --> 03:19:15.870
reiteration of the previous request about the the Puerto

03:19:15.870 --> 03:19:17.180
Rico item so I was

03:19:17.180 --> 03:19:23.709
the one who asked whether there was an interest among our

03:19:23.709 --> 03:19:25.520
any of our DME linemen

03:19:25.520 --> 03:19:32.110
to help get the power back on in Puerto Rico and while I

03:19:32.110 --> 03:19:34.520
really appreciate this

03:19:34.520 --> 03:19:39.930
this information provided about you know what what might be

03:19:39.930 --> 03:19:41.600
involved in that what

03:19:41.600 --> 03:19:46.059
the challenges would be it looks to me and correct me if I

03:19:46.059 --> 03:19:48.000
'm wrong that DME

03:19:48.000 --> 03:19:52.049
linemen still have yet to be surveyed as to you know

03:19:52.049 --> 03:19:53.600
whether there would be an

03:19:53.600 --> 03:19:58.229
any any interest in this and so of course I do understand

03:19:58.229 --> 03:20:00.239
reading this and

03:20:00.239 --> 03:20:03.479
just you know for the the public it says you know there

03:20:03.479 --> 03:20:04.680
there is a need for a

03:20:04.680 --> 03:20:09.290
team of about 20 line workers particularly on the island of

03:20:09.290 --> 03:20:09.799
St.

03:20:09.799 --> 03:20:13.600
John's but some of the crews are having to stay on on

03:20:13.600 --> 03:20:15.799
cruise ships and have to

03:20:15.799 --> 03:20:17.809
be shuttled to and from the island so there are those

03:20:17.809 --> 03:20:18.639
complications the

03:20:18.639 --> 03:20:21.219
commitment time for linemen crews is typically at least a

03:20:21.219 --> 03:20:22.319
30-day period and

03:20:22.319 --> 03:20:25.760
could be as long as six months so I would completely

03:20:25.760 --> 03:20:27.319
understand why somebody

03:20:27.319 --> 03:20:30.940
didn't you know if why somebody wouldn't want to volunteer

03:20:30.940 --> 03:20:32.879
for that but I could

03:20:32.879 --> 03:20:36.430
also understand why somebody might think that would be a

03:20:36.430 --> 03:20:37.319
really great

03:20:37.319 --> 03:20:41.729
opportunity to help out have an adventure you know when one

03:20:41.729 --> 03:20:42.479
person's

03:20:42.479 --> 03:20:45.540
nightmare you know 30 days on a cruise ship you know with a

03:20:45.540 --> 03:20:46.879
bunch of dudes you

03:20:46.879 --> 03:20:50.010
know some for some people that just be great you know great

03:20:50.010 --> 03:20:50.760
time and I don't

03:20:50.760 --> 03:20:54.000
I don't know that they're volunteer I think they're getting

03:20:54.000 --> 03:20:54.799
paid well yeah

03:20:54.799 --> 03:20:58.430
yes I'm sorry yes I mean I mean voluntarily you know within

03:20:58.430 --> 03:20:59.040
they're

03:20:59.040 --> 03:21:03.969
getting paid voluntarily come forward to say I want you

03:21:03.969 --> 03:21:05.719
know I would like to do

03:21:05.719 --> 03:21:09.170
this you know so that was my kind of initial and I do

03:21:09.170 --> 03:21:10.200
appreciate all this

03:21:10.200 --> 03:21:12.819
information that's part of the information I wanted but I

03:21:12.819 --> 03:21:13.799
also wanted

03:21:13.799 --> 03:21:18.350
to know you know are there any guys who would say hey you

03:21:18.350 --> 03:21:19.440
know count me in I'd

03:21:19.440 --> 03:21:22.889
like to go there and help out because if so then the

03:21:22.889 --> 03:21:24.520
questions about you know

03:21:24.520 --> 03:21:26.930
what the challenges are you know you hear the pros and hear

03:21:26.930 --> 03:21:27.559
the cons that

03:21:27.559 --> 03:21:31.979
could be determined by by the linemen if we can't afford to

03:21:31.979 --> 03:21:33.399
send to lose you know

03:21:33.399 --> 03:21:36.399
20 people then we see how many want to go and let those go

03:21:36.399 --> 03:21:37.239
that's just my

03:21:37.239 --> 03:21:40.479
suggestion I think the challenge is how much it costs I

03:21:40.479 --> 03:21:41.959
mean I'd say it always

03:21:41.959 --> 03:21:45.639
comes down to that so we haven't done a survey as you were

03:21:45.639 --> 03:21:46.600
talking about for the

03:21:46.600 --> 03:21:48.829
staff but I know we would have people who would be willing

03:21:48.829 --> 03:21:49.959
to go it is a paid

03:21:49.959 --> 03:21:53.139
it is paid time the question would be you know how long

03:21:53.139 --> 03:21:54.559
would they be there and

03:21:54.559 --> 03:21:57.440
really can we have them be gone from the city for that long

03:21:57.440 --> 03:21:58.479
and I think that's

03:21:58.479 --> 03:22:00.770
some of the logistical challenges that we looked into and I

03:22:00.770 --> 03:22:01.559
know Brent can talk

03:22:01.559 --> 03:22:03.870
about that a little further if we need be but that's we

03:22:03.870 --> 03:22:05.000
definitely would have

03:22:05.000 --> 03:22:09.950
people who would want to serve sure they certainly want to

03:22:09.950 --> 03:22:13.399
help Brian get the

03:22:13.399 --> 03:22:15.659
question though I think it's important for this kind of

03:22:15.659 --> 03:22:17.200
discussion this the

03:22:17.200 --> 03:22:20.620
city doesn't generally basically volunteer to impose itself

03:22:20.620 --> 03:22:21.319
on these type

03:22:21.319 --> 03:22:24.739
I mean as I understand it FEMA FEMA's got control both

03:22:24.739 --> 03:22:25.799
those processes they're

03:22:25.799 --> 03:22:28.879
actually the ones inviting the utilities in coordinating

03:22:28.879 --> 03:22:30.159
reimbursement payments

03:22:30.159 --> 03:22:33.579
that sort of thing so a lot of time when when you've you've

03:22:33.579 --> 03:22:34.479
got mutual aid

03:22:34.479 --> 03:22:40.469
requests it's a very orderly purposeful request of staffing

03:22:40.469 --> 03:22:41.440
and then you've got

03:22:41.440 --> 03:22:44.889
to follow the all the FEMA rules who's ultimately

03:22:44.889 --> 03:22:46.479
responsible for coordinating

03:22:46.479 --> 03:22:49.379
that so and determining whether or not there's reimburse

03:22:49.379 --> 03:22:50.680
ment potential as well

03:22:50.680 --> 03:22:54.610
so in this particular case they they have taken in and of

03:22:54.610 --> 03:22:55.399
course the

03:22:55.399 --> 03:22:58.370
situation over there's got a little more ugly given the

03:22:58.370 --> 03:22:59.639
previous contract with

03:22:59.639 --> 03:23:03.120
the Montana firm but they are controlling who is coming in

03:23:03.120 --> 03:23:03.719
and out of

03:23:03.719 --> 03:23:06.819
there and who's going to be hitting the reimbursement for

03:23:06.819 --> 03:23:07.680
that so that's

03:23:07.680 --> 03:23:11.190
typically how the process works is is you don't necessarily

03:23:11.190 --> 03:23:12.159
volunteer to go

03:23:12.159 --> 03:23:16.000
you're basically call on and they assume certain levels of

03:23:16.000 --> 03:23:17.040
responsibility and

03:23:17.040 --> 03:23:21.280
liability at that point for coordinating the process so

03:23:21.280 --> 03:23:22.959
yeah I do understand that

03:23:22.959 --> 03:23:26.379
but thank you just a lot more complicated with this not

03:23:26.379 --> 03:23:26.799
being in the

03:23:26.799 --> 03:23:29.889
contiguous United States and FEMA and Army Corps of

03:23:29.889 --> 03:23:31.200
Engineers and lots of

03:23:31.200 --> 03:23:42.270
different agencies involved okay okay thanks Charlie I have

03:23:42.270 --> 03:23:43.639
a real quick just

03:23:43.639 --> 03:23:47.200
kind of a question regarding a past item here about the

03:23:47.200 --> 03:23:48.280
website data that I

03:23:48.280 --> 03:23:51.450
requested we talked a lot about public involvement we

03:23:51.450 --> 03:23:52.799
talked a lot about where

03:23:52.799 --> 03:23:55.469
we're gonna have our meeting so we can have the cameras we

03:23:55.469 --> 03:23:56.360
talked about our

03:23:56.360 --> 03:23:59.520
agendas and our minutes being posted and the website data

03:23:59.520 --> 03:24:00.680
that was provided in

03:24:00.680 --> 03:24:06.319
that memo was fairly limited it only had counts for who

03:24:06.319 --> 03:24:09.239
watches the strain and

03:24:09.239 --> 03:24:14.760
and I think that's a shortcoming and I don't know if if if

03:24:14.760 --> 03:24:15.959
I should approach

03:24:15.959 --> 03:24:19.520
the the memo author about making those and put some

03:24:19.520 --> 03:24:21.399
improvements there or if

03:24:21.399 --> 03:24:24.840
you guys can approach them and ask if there can be any

03:24:24.840 --> 03:24:25.760
improvements I mean

03:24:25.760 --> 03:24:30.600
the the every click made on a website is tracked by the web

03:24:30.600 --> 03:24:32.239
server so it should

03:24:32.239 --> 03:24:36.729
be not too difficult and free to generate those you know

03:24:36.729 --> 03:24:38.440
those metrics we

03:24:38.440 --> 03:24:40.969
can absolutely follow up to see what we can do to improve

03:24:40.969 --> 03:24:41.879
the caliber of the

03:24:41.879 --> 03:24:44.700
data that we're getting out the website it just be nice to

03:24:44.700 --> 03:24:45.760
know you know since

03:24:45.760 --> 03:24:49.200
we're putting forth effort to make things public to know

03:24:49.200 --> 03:24:50.280
find out if people

03:24:50.280 --> 03:24:53.700
are paying attention or not yeah we'll ask Mario to put

03:24:53.700 --> 03:24:54.360
something together for

03:24:54.360 --> 03:24:56.700
the next step you'd be meeting on areas that we could

03:24:56.700 --> 03:24:59.959
improve in thank you okay

03:25:02.239 --> 03:25:08.889
concluding items which is an opportunity to place new items

03:25:08.889 --> 03:25:10.520
or items on future

03:25:10.520 --> 03:25:18.090
agendas as well as the matrix added a couple things to the

03:25:18.090 --> 03:25:19.520
matrix already so

03:25:19.520 --> 03:25:22.959
looks I have a rules of procedure and then something that

03:25:22.959 --> 03:25:23.959
was missed on the

03:25:23.959 --> 03:25:31.409
Tesla solar roof panels future agenda items suggestions I

03:25:31.409 --> 03:25:33.200
have one future

03:25:33.200 --> 03:25:38.290
agenda item suggestion and then the other is a possible

03:25:38.290 --> 03:25:39.920
discussion but also

03:25:39.920 --> 03:25:43.569
possible something that staff could just research and and

03:25:43.569 --> 03:25:45.280
you know add add in

03:25:45.280 --> 03:25:53.000
written form to future matrix the future agenda item is has

03:25:53.000 --> 03:25:54.799
to do with DME

03:25:54.799 --> 03:26:02.879
substations and the substation cost this is under the old

03:26:02.879 --> 03:26:05.639
management you know a

03:26:05.639 --> 03:26:09.780
bunch of new substations went on online and we were told

03:26:09.780 --> 03:26:11.319
what the purpose was

03:26:11.319 --> 03:26:15.899
were for those substations and what the cost would be and

03:26:15.899 --> 03:26:17.399
now that you know

03:26:17.399 --> 03:26:19.920
there's change of management I'm thinking this would

03:26:19.920 --> 03:26:20.760
probably be something

03:26:20.760 --> 03:26:24.200
that probably best to wait till then the new the general

03:26:24.200 --> 03:26:27.159
manager comes in I would

03:26:27.159 --> 03:26:32.569
I think it could would be really productive for us to

03:26:32.569 --> 03:26:34.799
revisit that under

03:26:34.799 --> 03:26:38.290
the new general manager and just to see as far as what the

03:26:38.290 --> 03:26:39.680
substations that have

03:26:39.680 --> 03:26:46.120
yet to be built or where or where improvements haven't yet

03:26:46.120 --> 03:26:47.639
occurred or and

03:26:47.639 --> 03:26:51.090
especially where contracts have not yet been secured just

03:26:51.090 --> 03:26:54.040
to look over what the

03:26:54.040 --> 03:26:57.639
projected costs are what the process is do we really need

03:26:57.639 --> 03:26:59.239
this is that you know

03:26:59.239 --> 03:27:03.579
etc so just kind of a fresh look on these things that are

03:27:03.579 --> 03:27:05.000
already on board

03:27:05.000 --> 03:27:08.540
you know even if it turns out okay yes you know yes we

03:27:08.540 --> 03:27:10.120
really did need all of

03:27:10.120 --> 03:27:15.149
those just you know before we I don't know exactly how much

03:27:15.149 --> 03:27:16.639
money you know

03:27:16.639 --> 03:27:20.059
we've spent already on that and how much is yes to yet to

03:27:20.059 --> 03:27:21.280
be spent but as far as

03:27:21.280 --> 03:27:23.989
controlling cost going forward just have a fresh look on

03:27:23.989 --> 03:27:24.920
that would be nice

03:27:24.920 --> 03:27:30.440
because we did have like a FERC reliability study which is

03:27:30.440 --> 03:27:31.559
what where

03:27:31.559 --> 03:27:35.510
these things come out of so maybe that a refresh and I can

03:27:35.510 --> 03:27:36.280
tell you our staff

03:27:36.280 --> 03:27:40.229
Brent Heath is also just kind of been leading the charge on

03:27:40.229 --> 03:27:41.280
that taking a look

03:27:41.280 --> 03:27:45.399
at the this five-year CIP making sure that we have things

03:27:45.399 --> 03:27:46.760
broken down into

03:27:46.760 --> 03:27:49.709
mission critical to comply with FERC as well as any

03:27:49.709 --> 03:27:51.399
customer service issues we're

03:27:51.399 --> 03:27:55.360
having and then what may be a candidate for being put into

03:27:55.360 --> 03:27:56.680
a category of future

03:27:56.680 --> 03:28:01.520
planning so we're heading down that path and in your right

03:28:01.520 --> 03:28:02.280
our new GM

03:28:02.280 --> 03:28:05.000
basically has already stated that's one of the first places

03:28:05.000 --> 03:28:05.840
he wants to start

03:28:05.840 --> 03:28:09.600
taking a look at so hopefully we can get you some answers

03:28:09.600 --> 03:28:10.479
in the next and when

03:28:10.479 --> 03:28:17.270
is he coming he starts November 27th excellent and then the

03:28:17.270 --> 03:28:18.260
other and this is

03:28:18.260 --> 03:28:22.530
I'm guessing this this might be probably more of something

03:28:22.530 --> 03:28:25.079
to put in the matrix

03:28:25.079 --> 03:28:28.520
for a future meeting but something that's a matter of

03:28:28.520 --> 03:28:29.600
public interest that

03:28:29.600 --> 03:28:32.569
people in the public had come have come to me with and and

03:28:32.569 --> 03:28:33.719
that's about issues

03:28:33.719 --> 03:28:38.270
about water pressure I I did some you know research on this

03:28:38.270 --> 03:28:40.760
on my own but but

03:28:40.760 --> 03:28:46.030
you know I assured these ratepayers that that's that's that

03:28:46.030 --> 03:28:47.360
staff would you know

03:28:47.360 --> 03:28:50.510
likely have a specific dent in specific answer be able to

03:28:50.510 --> 03:28:51.799
answer that question

03:28:51.799 --> 03:28:57.719
the first was from ropes and ranch actually and I haven't

03:28:57.719 --> 03:28:58.159
tested this

03:28:58.159 --> 03:29:04.360
myself I don't I don't live there but I somebody it

03:29:04.360 --> 03:29:06.520
contacted me as a member of

03:29:06.520 --> 03:29:10.489
PB to say that they have really low water pressure at ropes

03:29:10.489 --> 03:29:11.520
and ranch and

03:29:11.520 --> 03:29:16.000
what's up with that so I I didn't know anything about that

03:29:16.000 --> 03:29:17.520
but I assured them

03:29:17.520 --> 03:29:21.010
that I would ask and the reason I'm asking that publicly

03:29:21.010 --> 03:29:22.079
even though I could

03:29:22.079 --> 03:29:24.430
just send an email is just to show people out there if

03:29:24.430 --> 03:29:25.440
anybody's watching

03:29:25.440 --> 03:29:27.879
you know these are the kind of things you can you know you

03:29:27.879 --> 03:29:28.639
can ask and that

03:29:28.639 --> 03:29:35.850
the public utility board will get get answered for you so

03:29:35.850 --> 03:29:37.959
and then the other

03:29:37.959 --> 03:29:41.850
was a rate payer who contacted me and I wanted to know you

03:29:41.850 --> 03:29:43.399
know how common this

03:29:43.399 --> 03:29:50.399
kind of situation is a rate payer who had had a leak in her

03:29:50.399 --> 03:29:52.319
a very big leak

03:29:52.319 --> 03:29:55.549
actually I think a couple leaks in her home that were ended

03:29:55.549 --> 03:29:56.719
up being taken care

03:29:56.719 --> 03:30:01.719
of by the city under the low-income you know home

03:30:01.719 --> 03:30:05.040
improvement plan and program

03:30:05.040 --> 03:30:11.510
through I believe community development and the plumber had

03:30:11.510 --> 03:30:13.079
found that it looked

03:30:13.079 --> 03:30:16.520
like the leak was possibly caused by really high water

03:30:16.520 --> 03:30:18.360
pressure on the city's

03:30:18.360 --> 03:30:25.290
end and so he he told the resident that they should look

03:30:25.290 --> 03:30:27.200
into this it was I

03:30:27.200 --> 03:30:29.350
think it was that I don't know what the units are that

03:30:29.350 --> 03:30:30.200
water pressure is

03:30:30.200 --> 03:30:33.680
measured in but it was something like you know a hundred

03:30:33.680 --> 03:30:34.879
whatever units of

03:30:34.879 --> 03:30:40.290
water pressure when it should be only 60 and so in she told

03:30:40.290 --> 03:30:41.600
me that she was

03:30:41.600 --> 03:30:46.750
approached by the city and that she was asked to sign a

03:30:46.750 --> 03:30:48.799
release form absolving

03:30:48.799 --> 03:30:57.049
the city of any liability for the her leaking pipes so I I

03:30:57.049 --> 03:30:59.280
was curious about

03:30:59.280 --> 03:31:02.719
that I wondered you know why we would do that and I told

03:31:02.719 --> 03:31:04.000
her don't sign that

03:31:04.000 --> 03:31:07.239
waiver yet you know hold on to that until I get an answer I

03:31:07.239 --> 03:31:08.120
told her she

03:31:08.120 --> 03:31:10.680
would probably consult the lawyer on that it but I didn't

03:31:10.680 --> 03:31:11.600
know I don't know if

03:31:11.600 --> 03:31:13.489
you can answer that now but I wanted to know how common

03:31:13.489 --> 03:31:14.319
this practice is I was

03:31:14.319 --> 03:31:18.520
surprised by it there will be time we have an active risk

03:31:18.520 --> 03:31:20.600
management department

03:31:20.600 --> 03:31:22.719
that works closely with my office in the city attorney's

03:31:22.719 --> 03:31:23.559
office and there are

03:31:23.559 --> 03:31:30.040
times where we will go out and assist some of our residents

03:31:30.040 --> 03:31:31.479
but in this

03:31:31.479 --> 03:31:34.170
particular case I'd really need to get all the facts I'm

03:31:34.170 --> 03:31:35.799
not familiar with the

03:31:35.799 --> 03:31:37.770
case that you're bringing up but where you know if we could

03:31:37.770 --> 03:31:38.479
get the facts we're

03:31:38.479 --> 03:31:42.399
happy to look into it okay yeah sure yeah if you could just

03:31:42.399 --> 03:31:43.719
either you or or

03:31:43.719 --> 03:31:46.709
the resident contact either Mario myself will look into it

03:31:46.709 --> 03:31:47.920
right away okay thank

03:31:47.920 --> 03:31:58.440
you very much thanks okay any any other items PV related

03:31:58.440 --> 03:32:00.600
okay hearing none then

03:32:00.600 --> 03:32:07.389
we will and actually we will not come out we will adjourn

03:32:07.389 --> 03:32:08.280
out of closed

03:32:08.280 --> 03:32:13.559
meeting but at this time we'll go into closed meeting for

03:32:13.559 --> 03:32:15.079
deliberations

03:32:15.079 --> 03:32:19.879
regarding real property Texas under Texas Government Code 6
