WEBVTT 00:00:00.000 --> 00:00:10.680 Thank you. Good morning and 00:00:10.680 --> 00:00:11.840 welcome to this meeting of the 00:00:11.840 --> 00:00:12.840 mobility committee of the city 00:00:12.840 --> 00:00:14.440 of Denton. Seeing that we have 00:00:14.440 --> 00:00:16.440 a quorum, we have a sort of a 00:00:16.440 --> 00:00:20.840 mini quorum. We have two 00:00:20.840 --> 00:00:22.840 council members and a vacancy 00:00:22.840 --> 00:00:24.840 yet to be filled, but we are 00:00:24.840 --> 00:00:26.840 prepared to move forward. At 00:00:27.000 --> 00:00:30.840 this time, we will call for a 00:00:30.840 --> 00:00:31.840 motion. With our items for 00:00:31.840 --> 00:00:32.840 individual considerations, 00:00:32.840 --> 00:00:33.840 starting with item A, consider 00:00:33.840 --> 00:00:34.840 approval of the minutes of 00:00:34.840 --> 00:00:35.840 April 21st, 2021. I will 00:00:35.840 --> 00:00:36.840 entertain a motion. I move 00:00:36.840 --> 00:00:38.840 approval of the minutes. I 00:00:38.840 --> 00:00:41.840 heartily second. All in favor, 00:00:41.840 --> 00:00:44.840 say aye. Aye. The minutes are 00:00:44.840 --> 00:00:47.840 approved. Item B, we will open 00:00:47.840 --> 00:00:49.840 now, receive a report and hold 00:00:49.840 --> 00:00:51.840 a discussion regarding updates 00:00:51.840 --> 00:00:52.840 from the Denton County 00:00:53.000 --> 00:00:57.840 Transportation Authority. Good 00:00:57.840 --> 00:00:58.840 morning. Can everyone hear me? 00:00:58.840 --> 00:01:01.840 Yes. Okay. Excellent. Well, 00:01:01.840 --> 00:01:02.840 first, I want to thank you all 00:01:02.840 --> 00:01:04.840 for having me this morning, but 00:01:04.840 --> 00:01:05.840 second, I just want to 00:01:05.840 --> 00:01:06.840 apologize that we were unable 00:01:06.840 --> 00:01:08.840 to attend last month. We had a 00:01:08.840 --> 00:01:09.840 board meeting conflict and the 00:01:09.840 --> 00:01:12.840 board meeting ran long. We do 00:01:12.840 --> 00:01:13.840 apologize for not being able to 00:01:13.840 --> 00:01:15.840 attend. Thank you for allowing 00:01:15.840 --> 00:01:17.840 us to present this information 00:01:17.840 --> 00:01:20.840 today. I have a very long 00:01:20.840 --> 00:01:21.840 presentation and in full 00:01:22.000 --> 00:01:23.840 transparency, we have been in 00:01:23.840 --> 00:01:25.840 the throes of public 00:01:25.840 --> 00:01:26.840 involvement the last three 00:01:26.840 --> 00:01:28.840 weeks and we have since revised 00:01:28.840 --> 00:01:30.840 the presentation and cut it in 00:01:30.840 --> 00:01:34.840 half. We're presenting the long 00:01:34.840 --> 00:01:35.840 one to you, but just so that 00:01:35.840 --> 00:01:36.840 you know, in all of our public 00:01:36.840 --> 00:01:37.840 involvement, we're actually 00:01:37.840 --> 00:01:38.840 presenting a shorter, more 00:01:38.840 --> 00:01:41.840 concise version, but there's 00:01:41.840 --> 00:01:42.840 still merit in the long version 00:01:42.840 --> 00:01:45.840 today. I do want to share that 00:01:45.840 --> 00:01:47.840 with you. Again, this proposed 00:01:47.840 --> 00:01:48.840 service is a board led 00:01:48.840 --> 00:01:50.840 initiative that staff has been 00:01:51.000 --> 00:01:53.840 executing. As you know, the 00:01:53.840 --> 00:01:55.840 travel patterns around the 00:01:55.840 --> 00:01:58.840 world are really changing. This 00:01:58.840 --> 00:02:00.840 is the DCTA board's kind of 00:02:00.840 --> 00:02:03.840 method of addressing that 00:02:03.840 --> 00:02:05.840 response to change and looking 00:02:05.840 --> 00:02:06.840 at different ways to provide 00:02:06.840 --> 00:02:08.840 transit service, but that's why 00:02:08.840 --> 00:02:09.840 we're in the public involvement 00:02:09.840 --> 00:02:11.840 period. We're here to collect 00:02:11.840 --> 00:02:12.840 as much feedback as possible. 00:02:12.840 --> 00:02:14.840 As I mentioned before, our staff 00:02:14.840 --> 00:02:15.840 is all throughout our member 00:02:15.840 --> 00:02:17.840 cities as well as the county 00:02:17.840 --> 00:02:18.840 collecting feedback, doing 00:02:18.840 --> 00:02:20.840 presentations. So, again, we 00:02:21.000 --> 00:02:22.840 are open for anybody listening. 00:02:22.840 --> 00:02:23.840 I just want to make it very 00:02:23.840 --> 00:02:25.840 clear that this is the time to 00:02:25.840 --> 00:02:26.840 provide your feedback if you 00:02:26.840 --> 00:02:27.840 have any. I mean, that is our 00:02:27.840 --> 00:02:29.840 responsibility, and so we are 00:02:29.840 --> 00:02:31.840 open and welcome to all 00:02:31.840 --> 00:02:34.840 feedback. So, I believe I have 00:02:35.000 --> 00:02:53.840 enough time to do a presentation. 00:02:53.840 --> 00:02:55.840 >> I believe it, too. 00:02:55.840 --> 00:02:57.840 >> Nicole, are you wanting us to 00:02:57.840 --> 00:02:58.840 pull up your presentation and 00:02:58.840 --> 00:02:59.840 run it for you? 00:02:59.840 --> 00:03:00.840 >> Yes, please. That would be 00:03:00.840 --> 00:03:01.840 great. 00:03:01.840 --> 00:03:02.840 >> Okay. Wait just one minute 00:03:02.840 --> 00:03:03.840 and let us get to it. 00:03:04.000 --> 00:03:10.840 >> Okay. 00:03:10.840 --> 00:03:11.840 >> Are you sure you want all 00:03:11.840 --> 00:03:12.840 our feedback? You're going to 00:03:12.840 --> 00:03:13.840 get a lot today. 00:03:13.840 --> 00:03:18.840 >> That's okay. I'm prepared. 00:03:18.840 --> 00:03:20.840 We spend all day every day 00:03:20.840 --> 00:03:22.840 answering questions and 00:03:22.840 --> 00:03:24.840 collecting feedback, and we are 00:03:25.000 --> 00:03:53.840 open to it all. 00:03:54.000 --> 00:04:17.840 >> Okay. 00:04:17.840 --> 00:04:18.840 >> Rebecca, I'm happy to pull it 00:04:18.840 --> 00:04:22.840 up on my end, if that's easier. 00:04:23.000 --> 00:04:25.840 I have the modified version. 00:04:25.840 --> 00:04:26.840 >> Nicole, I think that would be 00:04:26.840 --> 00:04:27.840 fabulous. 00:04:27.840 --> 00:04:29.840 >> Can I go through the 00:04:29.840 --> 00:04:30.840 modified version, which is just 00:04:30.840 --> 00:04:32.840 a condensed version of what was 00:04:32.840 --> 00:04:33.840 in the packet? 00:04:33.840 --> 00:04:35.840 >> My experience with 00:04:35.840 --> 00:04:37.840 PowerPoint is that it mostly 00:04:37.840 --> 00:04:39.840 serves to remind the speaker 00:04:39.840 --> 00:04:41.840 what you intended to say. So, 00:04:41.840 --> 00:04:43.840 my opinion is if it works for 00:04:43.840 --> 00:04:45.840 you, we'll just listen to you. 00:04:45.840 --> 00:04:46.840 >> Okay. Perfect. 00:04:46.840 --> 00:04:48.840 >> I have it pulled up if you 00:04:48.840 --> 00:04:49.840 want me to share. 00:04:49.840 --> 00:04:51.840 >> I think if I could do the 00:04:52.000 --> 00:04:54.840 -- if I could share this 00:04:54.840 --> 00:04:56.840 condensed version, I am sure 00:04:56.840 --> 00:04:58.840 that the attendees today would 00:04:58.840 --> 00:04:59.840 appreciate that. 00:04:59.840 --> 00:05:02.840 >> And, you know, maybe at a 00:05:02.840 --> 00:05:05.840 later point, I'm wondering if 00:05:05.840 --> 00:05:06.840 there's some way that -- if you 00:05:06.840 --> 00:05:08.840 want the longer version to kind 00:05:08.840 --> 00:05:09.840 of be added into like a public 00:05:09.840 --> 00:05:11.840 record so that people can look 00:05:11.840 --> 00:05:12.840 at it, is there a way to do 00:05:12.840 --> 00:05:13.840 that? 00:05:13.840 --> 00:05:15.840 >> It should be in your packet. 00:05:15.840 --> 00:05:16.840 The link in the agenda -- 00:05:16.840 --> 00:05:17.840 >> It is, yes. 00:05:17.840 --> 00:05:20.840 >> Okay. Great. 00:05:21.000 --> 00:05:22.840 >> Okay. So, can everybody see 00:05:22.840 --> 00:05:23.840 this? 00:05:23.840 --> 00:05:24.840 >> You can see the agenda. 00:05:24.840 --> 00:05:25.840 You can link to it. 00:05:25.840 --> 00:05:28.840 >> All right. 00:05:28.840 --> 00:05:31.840 Can everyone see this? 00:05:31.840 --> 00:05:32.840 You can. 00:05:32.840 --> 00:05:33.840 Okay. Perfect. 00:05:33.840 --> 00:05:34.840 Okay. 00:05:34.840 --> 00:05:35.840 >> Yeah. 00:05:35.840 --> 00:05:37.840 >> So, I'm just going to kind 00:05:37.840 --> 00:05:38.840 of give you a high-level 00:05:38.840 --> 00:05:39.840 overview of GoZone. 00:05:39.840 --> 00:05:40.840 I recognize that the 00:05:40.840 --> 00:05:41.840 conversation is a little bit 00:05:41.840 --> 00:05:42.840 more important, the direct 00:05:42.840 --> 00:05:44.840 questions are, and so, I mean, 00:05:44.840 --> 00:05:45.840 obviously, I'll be here to 00:05:45.840 --> 00:05:46.840 kind of answer any of those 00:05:46.840 --> 00:05:47.840 questions that you have. 00:05:47.840 --> 00:05:49.840 But a little bit about GoZone. 00:05:50.000 --> 00:05:51.840 So, it is a zone-based on-demand 00:05:51.840 --> 00:05:53.840 service that uses an app for 00:05:53.840 --> 00:05:54.840 booking. 00:05:54.840 --> 00:05:56.840 So, it operates much like an 00:05:56.840 --> 00:05:57.840 Uber or a Lyft. 00:05:57.840 --> 00:06:00.840 But the difference is, is that 00:06:00.840 --> 00:06:02.840 it is solely for the use of the 00:06:02.840 --> 00:06:04.840 participants within a zone. 00:06:04.840 --> 00:06:06.840 So, whereas an Uber and a Lyft, 00:06:06.840 --> 00:06:07.840 you could, you know, use it 00:06:07.840 --> 00:06:08.840 anywhere. 00:06:08.840 --> 00:06:10.840 These vehicles, these drivers in 00:06:10.840 --> 00:06:12.840 this app is specifically for 00:06:12.840 --> 00:06:14.840 use within a designated zone. 00:06:14.840 --> 00:06:16.840 As the DCT board has proposed, 00:06:16.840 --> 00:06:18.840 it is replacing the majority of 00:06:18.840 --> 00:06:19.840 fixed route service and 00:06:20.000 --> 00:06:20.840 we'll talk about that in a 00:06:20.840 --> 00:06:22.840 little bit later in a bit more 00:06:22.840 --> 00:06:23.840 depth. 00:06:23.840 --> 00:06:24.840 But I did want to mention that 00:06:24.840 --> 00:06:26.840 this proposed service expands 00:06:26.840 --> 00:06:27.840 the existing service area that 00:06:27.840 --> 00:06:29.840 we currently offer today with 00:06:29.840 --> 00:06:30.840 fixed route, and it also 00:06:30.840 --> 00:06:32.840 increases the service hours that 00:06:32.840 --> 00:06:33.840 we are providing. 00:06:33.840 --> 00:06:35.840 And then, you know, it has a lot 00:06:35.840 --> 00:06:36.840 of benefits, right? 00:06:36.840 --> 00:06:37.840 So, from a business 00:06:37.840 --> 00:06:39.840 perspective, sure, you know, it 00:06:39.840 --> 00:06:41.840 is a more efficient service. 00:06:41.840 --> 00:06:43.840 But from a rider perspective, 00:06:43.840 --> 00:06:44.840 that's where the service, you 00:06:44.840 --> 00:06:46.840 know, really has a lot of 00:06:46.840 --> 00:06:47.840 benefits. 00:06:47.840 --> 00:06:48.840 It really improves the rider 00:06:49.000 --> 00:06:51.840 experience from start to finish. 00:06:51.840 --> 00:06:53.840 And all of the vehicles are, 00:06:53.840 --> 00:06:55.840 you know, going to be equipped 00:06:55.840 --> 00:06:57.840 to handle, you know, bikes. 00:06:57.840 --> 00:06:59.840 A select number of the vehicles 00:06:59.840 --> 00:07:00.840 will be available to handle 00:07:00.840 --> 00:07:01.840 wheelchairs. 00:07:01.840 --> 00:07:02.840 As I mentioned before, it 00:07:02.840 --> 00:07:04.840 extends our existing service 00:07:04.840 --> 00:07:06.840 area and it also shrinks the 00:07:06.840 --> 00:07:07.840 wait time that people are 00:07:07.840 --> 00:07:08.840 waiting to catch the next 00:07:08.840 --> 00:07:10.840 vehicle. 00:07:10.840 --> 00:07:13.840 Through a request for proposal 00:07:13.840 --> 00:07:16.840 process with, you know, that our 00:07:16.840 --> 00:07:17.840 board conducted, they have 00:07:18.000 --> 00:07:19.840 decided to partner with River 00:07:19.840 --> 00:07:22.840 North Transit or VIA to provide 00:07:22.840 --> 00:07:23.840 this service. 00:07:23.840 --> 00:07:25.840 And so, you know, VIA has more 00:07:25.840 --> 00:07:27.840 than 200 partners across six 00:07:27.840 --> 00:07:28.840 continents. 00:07:28.840 --> 00:07:29.840 We have done quite a bit of 00:07:29.840 --> 00:07:31.840 research throughout that RFP 00:07:31.840 --> 00:07:32.840 process as far as, you know, 00:07:32.840 --> 00:07:35.840 contacting partners that VIA has 00:07:35.840 --> 00:07:37.840 to see like what are the pros, 00:07:37.840 --> 00:07:38.840 what are the cons of going with 00:07:38.840 --> 00:07:39.840 the service. 00:07:39.840 --> 00:07:41.840 You know, two of their partners 00:07:41.840 --> 00:07:42.840 are right in our 00:07:42.840 --> 00:07:43.840 neighborhood. 00:07:43.840 --> 00:07:44.840 So Trinity Metro uses them 00:07:44.840 --> 00:07:45.840 currently as well as the city 00:07:45.840 --> 00:07:46.840 of Arlington. 00:07:47.000 --> 00:07:49.840 The fleet and the stops will 00:07:49.840 --> 00:07:50.840 change. 00:07:50.840 --> 00:07:51.840 I think from a visual 00:07:51.840 --> 00:07:52.840 perspective, this is kind of a 00:07:52.840 --> 00:07:53.840 really key note. 00:07:53.840 --> 00:07:56.840 So we will be moving away from 00:07:56.840 --> 00:07:59.840 the large branded vehicles, the 00:07:59.840 --> 00:08:00.840 buses. 00:08:00.840 --> 00:08:02.840 Obviously, our UNT shuttles will 00:08:02.840 --> 00:08:03.840 still operate. 00:08:03.840 --> 00:08:04.840 But from a fixed route 00:08:04.840 --> 00:08:05.840 perspective, we'll be going away 00:08:05.840 --> 00:08:06.840 from the buses and moving 00:08:06.840 --> 00:08:08.840 toward a DCTA branded Chrysler 00:08:08.840 --> 00:08:09.840 Pacifica. 00:08:09.840 --> 00:08:11.840 So it will still be branded. 00:08:11.840 --> 00:08:12.840 It will not be an individual's 00:08:12.840 --> 00:08:13.840 car. 00:08:13.840 --> 00:08:15.840 It is a dedicated fleet specific 00:08:16.000 --> 00:08:18.840 to a zone branded for DCTA. 00:08:18.840 --> 00:08:20.840 It allows for six passengers 00:08:20.840 --> 00:08:21.840 without a wheelchair. 00:08:21.840 --> 00:08:22.840 With a wheelchair, you can get 00:08:22.840 --> 00:08:23.840 two additional passengers in 00:08:23.840 --> 00:08:24.840 the vehicle. 00:08:24.840 --> 00:08:26.840 And there will be 30 vehicles 00:08:26.840 --> 00:08:27.840 that will be assigned for this 00:08:27.840 --> 00:08:29.840 first phase of the service. 00:08:29.840 --> 00:08:30.840 And then we will go away from 00:08:30.840 --> 00:08:33.840 designated stops and move to 00:08:33.840 --> 00:08:35.840 what VIA calls virtual stops. 00:08:35.840 --> 00:08:36.840 And so basically virtual stops 00:08:36.840 --> 00:08:38.840 are located at any street 00:08:38.840 --> 00:08:40.840 corner, any place that's safe 00:08:40.840 --> 00:08:42.840 for a vehicle to pull over and 00:08:42.840 --> 00:08:43.840 for a passenger to get on. 00:08:43.840 --> 00:08:45.840 And so I always like to use 00:08:46.000 --> 00:08:47.840 the example of if I'm sitting 00:08:47.840 --> 00:08:50.840 on a bench in the city and my 00:08:50.840 --> 00:08:52.840 closest bus stop is three blocks 00:08:52.840 --> 00:08:54.840 away, you would have to walk the 00:08:54.840 --> 00:08:55.840 three blocks. 00:08:55.840 --> 00:08:57.840 But with this GoZone service, 00:08:57.840 --> 00:08:59.840 you could sit on that bench. 00:08:59.840 --> 00:09:00.840 You could bulk your ride. 00:09:00.840 --> 00:09:02.840 You could stay on that bench. 00:09:02.840 --> 00:09:03.840 And the app itself would show 00:09:03.840 --> 00:09:05.840 you the closest street 00:09:05.840 --> 00:09:06.840 intersection that you need to go 00:09:06.840 --> 00:09:08.840 to in order to get straight into 00:09:08.840 --> 00:09:09.840 your vehicle. 00:09:09.840 --> 00:09:11.840 So it offers a little bit more. 00:09:11.840 --> 00:09:12.840 Yes, ma'am? 00:09:12.840 --> 00:09:13.840 >> Oh, sorry. 00:09:13.840 --> 00:09:14.840 Can I ask a couple questions 00:09:14.840 --> 00:09:15.840 about this slide? 00:09:16.000 --> 00:09:16.840 Okay. 00:09:16.840 --> 00:09:17.840 Okay. 00:09:17.840 --> 00:09:18.840 Great. 00:09:18.840 --> 00:09:19.840 And I guess I'll -- 00:09:19.840 --> 00:09:20.840 >> Hang on. 00:09:20.840 --> 00:09:21.840 Just a question. 00:09:21.840 --> 00:09:23.840 Do we need to take the slides 00:09:23.840 --> 00:09:28.840 down when members speak? 00:09:28.840 --> 00:09:30.840 Question for counsel? 00:09:30.840 --> 00:09:31.840 >> Yes. 00:09:31.840 --> 00:09:32.840 That would be best. 00:09:32.840 --> 00:09:33.840 Thank you. 00:09:33.840 --> 00:09:34.840 >> Okay. 00:09:34.840 --> 00:09:35.840 >> Okay. 00:09:35.840 --> 00:09:37.840 >> Let me stop, Shini. 00:09:37.840 --> 00:09:38.840 >> Sorry to add a technology 00:09:38.840 --> 00:09:39.840 problem. 00:09:39.840 --> 00:09:40.840 >> That's okay. 00:09:40.840 --> 00:09:41.840 Good. 00:09:41.840 --> 00:09:42.840 My technical expertise has 00:09:42.840 --> 00:09:44.840 increased over the last year. 00:09:45.000 --> 00:09:45.840 So I'm going to ask this one 00:09:45.840 --> 00:09:46.840 later. 00:09:46.840 --> 00:09:47.840 So I was wondering -- and this 00:09:47.840 --> 00:09:48.840 is a question I've had for 00:09:48.840 --> 00:09:50.840 some time, but it always gets 00:09:50.840 --> 00:09:52.840 lost in my -- you know, I always 00:09:52.840 --> 00:09:53.840 have so many questions, and I 00:09:53.840 --> 00:09:55.840 decide I'm going to ask this 00:09:55.840 --> 00:09:56.840 one later. 00:09:56.840 --> 00:09:57.840 Excuse me. 00:09:57.840 --> 00:10:00.840 This is about the vehicles. 00:10:00.840 --> 00:10:03.840 So who owns the vehicles? 00:10:03.840 --> 00:10:07.840 Is it VIA or DCTA? 00:10:07.840 --> 00:10:09.840 And, you know, say -- so this is 00:10:09.840 --> 00:10:11.840 a trial period. 00:10:12.000 --> 00:10:16.840 You know, say it's decided that 00:10:16.840 --> 00:10:19.840 this doesn't work or they want 00:10:19.840 --> 00:10:20.840 to switch -- or there's a 00:10:20.840 --> 00:10:21.840 decision to switch to some 00:10:21.840 --> 00:10:22.840 other vehicles. 00:10:22.840 --> 00:10:24.840 You know, who has ownership of 00:10:24.840 --> 00:10:25.840 these vehicles? 00:10:25.840 --> 00:10:26.840 >> Sure. 00:10:26.840 --> 00:10:28.840 So specifically for that reason 00:10:28.840 --> 00:10:30.840 and to allow VIA and DCTA to be 00:10:30.840 --> 00:10:32.840 as flexible as possible, these 00:10:32.840 --> 00:10:34.840 vehicles are actually through a 00:10:34.840 --> 00:10:35.840 lease agreement. 00:10:35.840 --> 00:10:36.840 And so that enables them to 00:10:36.840 --> 00:10:38.840 scale the vehicles up or scale 00:10:38.840 --> 00:10:39.840 the vehicles down as needed or 00:10:39.840 --> 00:10:40.840 you can swap out vehicles if 00:10:41.000 --> 00:10:41.840 necessary. 00:10:41.840 --> 00:10:44.840 DCTA also retains fleet, what 00:10:44.840 --> 00:10:45.840 we call them a cutaway. 00:10:45.840 --> 00:10:47.840 It's a non-CDL operated 00:10:47.840 --> 00:10:48.840 vehicle. 00:10:48.840 --> 00:10:49.840 It's the small white bus that 00:10:49.840 --> 00:10:50.840 you see on the road. 00:10:50.840 --> 00:10:52.840 We also -- VIA has the 00:10:52.840 --> 00:10:54.840 capability to integrate our 00:10:54.840 --> 00:10:55.840 vehicles into their service 00:10:55.840 --> 00:10:57.840 delivery so that if we see 00:10:57.840 --> 00:10:59.840 through this real-time data 00:10:59.840 --> 00:11:01.840 that there's just a ton of 00:11:01.840 --> 00:11:03.840 frequency along one particular 00:11:03.840 --> 00:11:06.840 area or one particular hub, we 00:11:06.840 --> 00:11:08.840 could make the -- almost a 00:11:08.840 --> 00:11:10.840 real-time switch to some of the 00:11:11.000 --> 00:11:11.840 vehicles. 00:11:11.840 --> 00:11:13.840 We could say we need to utilize 00:11:13.840 --> 00:11:15.840 either a larger vehicle or a 00:11:15.840 --> 00:11:17.840 DCTA-owned vehicle for that 00:11:17.840 --> 00:11:18.840 purpose. 00:11:18.840 --> 00:11:19.840 And so it gives us a lot of 00:11:19.840 --> 00:11:21.840 flexibility to scale up or down 00:11:21.840 --> 00:11:22.840 based on capacity. 00:11:22.840 --> 00:11:23.840 >> Okay. 00:11:23.840 --> 00:11:25.840 And so the lease is -- so DCTA 00:11:25.840 --> 00:11:27.840 is leasing these vehicles from 00:11:27.840 --> 00:11:28.840 VIA? 00:11:28.840 --> 00:11:30.840 >> It's actually VIA is leasing 00:11:30.840 --> 00:11:31.840 the vehicles. 00:11:31.840 --> 00:11:33.840 >> VIA is leasing the vehicles 00:11:33.840 --> 00:11:35.840 from Chrysler or -- 00:11:35.840 --> 00:11:37.840 >> So this particular contract 00:11:37.840 --> 00:11:38.840 is with Avis. 00:11:39.000 --> 00:11:41.840 But they have leasing partners 00:11:41.840 --> 00:11:43.840 that are beyond Avis. 00:11:43.840 --> 00:11:45.840 But for this particular program 00:11:45.840 --> 00:11:46.840 it's Avis. 00:11:46.840 --> 00:11:47.840 >> Okay. 00:11:47.840 --> 00:11:48.840 >> Just -- oh, sorry. 00:11:48.840 --> 00:11:51.840 I'm trying to make that up. 00:11:51.840 --> 00:11:53.840 >> So as far as -- so I'm 00:11:53.840 --> 00:11:56.840 imagining -- so a Denton 00:11:56.840 --> 00:11:58.840 resident and, you know, 00:11:58.840 --> 00:12:00.840 taxpayer listening and kind of 00:12:00.840 --> 00:12:02.840 wondering, so how much am I 00:12:02.840 --> 00:12:03.840 paying for the vehicles? 00:12:03.840 --> 00:12:05.840 You know, how much is -- and 00:12:05.840 --> 00:12:07.840 I'm not asking you because I 00:12:08.000 --> 00:12:09.840 don't -- and I'm not asking you 00:12:09.840 --> 00:12:10.840 per taxpayer. 00:12:10.840 --> 00:12:12.840 But just, you know, how much is 00:12:12.840 --> 00:12:18.840 DCTA paying VIA to lease these 00:12:18.840 --> 00:12:21.840 vehicles from Avis? 00:12:21.840 --> 00:12:22.840 >> So -- 00:12:22.840 --> 00:12:24.840 >> Several degrees of 00:12:24.840 --> 00:12:25.840 separation, right? 00:12:25.840 --> 00:12:26.840 >> Sure. 00:12:26.840 --> 00:12:28.840 So the way that vehicle -- the 00:12:28.840 --> 00:12:30.840 way that VIA's pricing model is 00:12:30.840 --> 00:12:32.840 structured is that it's kind of 00:12:32.840 --> 00:12:34.840 an all-encompassing service hour 00:12:34.840 --> 00:12:35.840 rate. 00:12:35.840 --> 00:12:37.840 So we pay per service hour per 00:12:38.000 --> 00:12:38.840 vehicle. 00:12:38.840 --> 00:12:40.840 So any capital or the lease 00:12:40.840 --> 00:12:42.840 cost, that would all be 00:12:42.840 --> 00:12:44.840 included in that hourly rate. 00:12:44.840 --> 00:12:46.840 That hourly rate is actually 00:12:46.840 --> 00:12:48.840 cheaper, about $10 cheaper than 00:12:48.840 --> 00:12:50.840 what DCTA's service hour per 00:12:50.840 --> 00:12:51.840 vehicle rate is. 00:12:51.840 --> 00:12:52.840 >> Okay. 00:12:52.840 --> 00:12:54.840 >> So for us to operate it 00:12:54.840 --> 00:12:55.840 ourselves, it's actually 00:12:55.840 --> 00:12:57.840 cheaper for VIA to operate it. 00:12:57.840 --> 00:12:58.840 >> Okay. 00:12:58.840 --> 00:12:59.840 So thank you. 00:12:59.840 --> 00:13:00.840 So the cost is just 00:13:00.840 --> 00:13:01.840 all-inclusive. 00:13:01.840 --> 00:13:02.840 >> Correct. 00:13:02.840 --> 00:13:03.840 Yeah. 00:13:03.840 --> 00:13:05.840 The only things that we pay up 00:13:05.840 --> 00:13:07.840 front are any of the retrofit 00:13:08.000 --> 00:13:09.840 bike racks, and then also to 00:13:09.840 --> 00:13:11.840 make select vehicles within the 00:13:11.840 --> 00:13:13.840 fleet wheelchair accessible. 00:13:13.840 --> 00:13:15.840 We pay that up front. 00:13:15.840 --> 00:13:16.840 >> Okay. 00:13:16.840 --> 00:13:17.840 Thank you. 00:13:17.840 --> 00:13:19.840 And then my next question is 00:13:19.840 --> 00:13:21.840 about -- well, actually, I'll 00:13:21.840 --> 00:13:23.840 let Mayor Pro Tem, you go, and 00:13:23.840 --> 00:13:24.840 I'll remember. 00:13:24.840 --> 00:13:26.840 >> Yeah, I just wanted to ask 00:13:26.840 --> 00:13:28.840 Nicole if you have a preference 00:13:28.840 --> 00:13:30.840 whether we hold our questions 00:13:30.840 --> 00:13:32.840 to the end, or can we keep -- 00:13:32.840 --> 00:13:34.840 you want us to go like this just 00:13:34.840 --> 00:13:35.840 informally -- 00:13:35.840 --> 00:13:36.840 >> I'm flexible. 00:13:37.000 --> 00:13:38.840 >> Whatever works for you, I'm 00:13:38.840 --> 00:13:39.840 flexible. 00:13:39.840 --> 00:13:40.840 >> Well, okay. 00:13:40.840 --> 00:13:42.840 So obviously, we have an 00:13:42.840 --> 00:13:44.840 interest in asking as we go, so 00:13:44.840 --> 00:13:46.840 I'll keep going to ask whatever 00:13:46.840 --> 00:13:47.840 you want to ask. 00:13:47.840 --> 00:13:48.840 >> Thank you. 00:13:48.840 --> 00:13:50.840 And I don't plan to interrupt on 00:13:50.840 --> 00:13:52.840 that many slides, but for 00:13:52.840 --> 00:13:54.840 whatever reason, the questions 00:13:54.840 --> 00:13:56.840 about vehicles and the stops are 00:13:56.840 --> 00:13:58.840 questions that I always tend to 00:13:58.840 --> 00:14:00.840 leave to the end and decide that 00:14:00.840 --> 00:14:02.840 there's not enough time. 00:14:03.000 --> 00:14:07.840 So about the stops, both the go 00:14:07.840 --> 00:14:09.840 zone stops and then a virtual 00:14:09.840 --> 00:14:11.840 stop, you know, so you mentioned 00:14:11.840 --> 00:14:14.840 somebody waiting on a bench. 00:14:14.840 --> 00:14:17.840 You know, we've got, as you know 00:14:17.840 --> 00:14:23.840 already, there's an issue with 00:14:23.840 --> 00:14:27.840 not enough DCTA bus stops being 00:14:27.840 --> 00:14:30.840 covered from the elements, and 00:14:31.000 --> 00:14:33.840 also just ADA accessibility in 00:14:33.840 --> 00:14:36.840 terms of just ability to get on 00:14:36.840 --> 00:14:39.840 to access those stops. 00:14:39.840 --> 00:14:43.840 And so this, you know, leaves us 00:14:43.840 --> 00:14:45.840 with -- would seem to leave us 00:14:45.840 --> 00:14:47.840 with a similar, you know, and 00:14:47.840 --> 00:14:49.840 actually probably, you know, 00:14:49.840 --> 00:14:51.840 worst predicament where we've 00:14:51.840 --> 00:14:55.840 got, you know, a lot of street 00:14:55.840 --> 00:14:58.840 corners where there's not very 00:14:59.000 --> 00:15:01.840 good ADA accessibility and also 00:15:01.840 --> 00:15:03.840 where -- and I know you've got 00:15:03.840 --> 00:15:05.840 this access service, right, but 00:15:05.840 --> 00:15:08.840 also for anybody, you know, 00:15:08.840 --> 00:15:10.840 there's not protection from the 00:15:10.840 --> 00:15:11.840 elements. 00:15:11.840 --> 00:15:13.840 Will there be -- will any of 00:15:13.840 --> 00:15:16.840 these go stops be protected? 00:15:16.840 --> 00:15:19.840 And, you know, what's the -- if 00:15:19.840 --> 00:15:21.840 you could just kind of give your 00:15:21.840 --> 00:15:25.840 sense of how this approach to 00:15:26.000 --> 00:15:29.840 stops compares to the current 00:15:29.840 --> 00:15:32.840 situation as far as, you know, 00:15:32.840 --> 00:15:34.840 limited covered stops. 00:15:34.840 --> 00:15:35.840 >> Sure. 00:15:35.840 --> 00:15:37.840 So let me kind of answer this 00:15:37.840 --> 00:15:39.840 each question at a time. 00:15:39.840 --> 00:15:42.840 So regarding ADA accessibility, 00:15:42.840 --> 00:15:44.840 I'm going to kind of give you 00:15:44.840 --> 00:15:45.840 two answers. 00:15:45.840 --> 00:15:47.840 So one is that if a passenger is 00:15:47.840 --> 00:15:49.840 ADA qualified, meaning that they 00:15:49.840 --> 00:15:51.840 follow the federal qualification 00:15:51.840 --> 00:15:53.840 for, you know, ADA 00:15:53.840 --> 00:15:55.840 identification, you know, 00:15:56.000 --> 00:15:57.840 they can select that when 00:15:57.840 --> 00:15:58.840 they're booking a trip, whether 00:15:58.840 --> 00:15:59.840 they're doing it on the app or 00:15:59.840 --> 00:16:00.840 they're calling customer service 00:16:00.840 --> 00:16:01.840 to book their trip. 00:16:01.840 --> 00:16:03.840 They can self-select that they're 00:16:03.840 --> 00:16:04.840 ADA qualified. 00:16:04.840 --> 00:16:06.840 That means that the vehicle will 00:16:06.840 --> 00:16:07.840 actually go to their door. 00:16:07.840 --> 00:16:09.840 It's curb-to-curb service. 00:16:09.840 --> 00:16:10.840 So this is actually an 00:16:10.840 --> 00:16:12.840 improvement for, you know, ADA 00:16:12.840 --> 00:16:14.840 qualified folks who currently use 00:16:14.840 --> 00:16:16.840 our service and have to go to a 00:16:16.840 --> 00:16:18.840 bus stop and maybe where there 00:16:18.840 --> 00:16:20.840 isn't, you know, adequate 00:16:20.840 --> 00:16:22.840 infrastructure in place for them 00:16:22.840 --> 00:16:24.840 to get to the actual bus stop. 00:16:25.000 --> 00:16:27.840 So it is an improvement. 00:16:27.840 --> 00:16:28.840 Additionally, for those who are 00:16:28.840 --> 00:16:31.840 not ADA certified, because there 00:16:31.840 --> 00:16:34.840 are not designated stops, so 00:16:34.840 --> 00:16:36.840 almost anything can be a stop. 00:16:36.840 --> 00:16:38.840 Because there aren't designated 00:16:38.840 --> 00:16:41.840 stops, you can sit and wait for 00:16:41.840 --> 00:16:42.840 your ride wherever you want. 00:16:42.840 --> 00:16:44.840 If you want to do that inside 00:16:44.840 --> 00:16:46.840 your house or inside the store 00:16:46.840 --> 00:16:48.840 to stay out of the elements, you 00:16:48.840 --> 00:16:49.840 will see in real time on the 00:16:49.840 --> 00:16:51.840 app when the vehicle is 00:16:51.840 --> 00:16:52.840 arriving. 00:16:53.000 --> 00:16:55.840 And you could time your exit 00:16:55.840 --> 00:16:57.840 from a facility to literally 00:16:57.840 --> 00:16:59.840 just meet the vehicle out on the 00:16:59.840 --> 00:17:00.840 curb. 00:17:00.840 --> 00:17:02.840 So it almost allows you -- you 00:17:02.840 --> 00:17:04.840 don't have to be constrained to 00:17:04.840 --> 00:17:06.840 just the bus stops that DCTA has 00:17:06.840 --> 00:17:07.840 today. 00:17:07.840 --> 00:17:09.840 Almost anything could be a stop. 00:17:09.840 --> 00:17:10.840 >> Okay. 00:17:10.840 --> 00:17:11.840 So it doesn't -- so you 00:17:11.840 --> 00:17:12.840 mentioned corners. 00:17:12.840 --> 00:17:13.840 I was taking a very literally 00:17:13.840 --> 00:17:14.840 street corners. 00:17:14.840 --> 00:17:15.840 But it could be -- you could 00:17:15.840 --> 00:17:18.840 say, I'm inside the Walgreens 00:17:18.840 --> 00:17:19.840 University. 00:17:19.840 --> 00:17:20.840 It's raining. 00:17:20.840 --> 00:17:21.840 Can you pull up right at the 00:17:21.840 --> 00:17:22.840 door? 00:17:23.000 --> 00:17:24.840 >> I mean, I would have to check 00:17:24.840 --> 00:17:26.840 with VIA as far as like that 00:17:26.840 --> 00:17:27.840 level of specificity. 00:17:27.840 --> 00:17:29.840 But like certainly they can pull 00:17:29.840 --> 00:17:30.840 up to the curb. 00:17:30.840 --> 00:17:31.840 >> Okay. 00:17:31.840 --> 00:17:34.840 And is the -- so the door-to-door 00:17:34.840 --> 00:17:36.840 service, is that what you're 00:17:36.840 --> 00:17:38.840 going to be addressing here 00:17:38.840 --> 00:17:40.840 later as access, service, 00:17:40.840 --> 00:17:41.840 paratransit? 00:17:41.840 --> 00:17:42.840 Is that what that means? 00:17:42.840 --> 00:17:44.840 >> So it's kind of mixed. 00:17:44.840 --> 00:17:46.840 So currently today we offer 00:17:46.840 --> 00:17:48.840 access service for both ADA 00:17:48.840 --> 00:17:50.840 qualified and non-ADA qualified 00:17:50.840 --> 00:17:51.840 folks. 00:17:52.000 --> 00:17:53.840 Access service is extremely 00:17:53.840 --> 00:17:55.840 expensive because it's very low 00:17:55.840 --> 00:17:56.840 ridership. 00:17:56.840 --> 00:17:58.840 It is door-to-door service. 00:17:58.840 --> 00:18:00.840 And transitioning our access 00:18:00.840 --> 00:18:02.840 service over to VIA from a cost 00:18:02.840 --> 00:18:04.840 perspective and a service 00:18:04.840 --> 00:18:06.840 delivery perspective makes a lot 00:18:06.840 --> 00:18:07.840 of sense. 00:18:07.840 --> 00:18:09.840 It would be a lot cheaper to 00:18:09.840 --> 00:18:11.840 provide that level of access 00:18:11.840 --> 00:18:12.840 service. 00:18:12.840 --> 00:18:14.840 And the level of service that an 00:18:14.840 --> 00:18:16.840 ADA passenger would receive is 00:18:16.840 --> 00:18:18.840 much greater because of the 00:18:18.840 --> 00:18:20.840 vehicle type and because of the 00:18:21.000 --> 00:18:22.840 booking mechanism for access 00:18:22.840 --> 00:18:23.840 service. 00:18:23.840 --> 00:18:25.840 We have not uncovered all of the 00:18:25.840 --> 00:18:27.840 details, which is why we're 00:18:27.840 --> 00:18:29.840 saving that for our future 00:18:29.840 --> 00:18:30.840 phase. 00:18:30.840 --> 00:18:31.840 But all of the research that 00:18:31.840 --> 00:18:32.840 we've done in looking at their 00:18:32.840 --> 00:18:34.840 other partners who have done 00:18:34.840 --> 00:18:35.840 this and talking to the 00:18:35.840 --> 00:18:37.840 passengers that have transitioned 00:18:37.840 --> 00:18:39.840 over to a VIA-supported access 00:18:39.840 --> 00:18:41.840 service or paratransit service, 00:18:41.840 --> 00:18:43.840 all of the feedback has been 00:18:43.840 --> 00:18:44.840 extremely positive. 00:18:44.840 --> 00:18:46.840 And so we recognize that we want 00:18:46.840 --> 00:18:47.840 to do a little bit more work. 00:18:47.840 --> 00:18:48.840 We also want to make sure that 00:18:48.840 --> 00:18:49.840 we're doing direct one-on-one 00:18:50.000 --> 00:18:51.840 research with our current access 00:18:51.840 --> 00:18:52.840 passengers to make sure that 00:18:52.840 --> 00:18:53.840 they're comfortable with the 00:18:53.840 --> 00:18:54.840 move. 00:18:54.840 --> 00:18:55.840 And we didn't want that to get 00:18:55.840 --> 00:18:56.840 lost in this existing public 00:18:56.840 --> 00:18:57.840 involvement process. 00:18:57.840 --> 00:18:58.840 And so that's why we've 00:18:58.840 --> 00:19:01.840 separated it out. 00:19:01.840 --> 00:19:04.840 But the other hope was that this 00:19:04.840 --> 00:19:08.840 service really lends itself to 00:19:08.840 --> 00:19:10.840 an ADA-qualified service. 00:19:10.840 --> 00:19:14.840 So why book on DCTA's access 00:19:14.840 --> 00:19:15.840 when it might be more 00:19:15.840 --> 00:19:16.840 convenient to book on DCTA 00:19:16.840 --> 00:19:17.840 GoZone? 00:19:17.840 --> 00:19:18.840 And so we wanted to give those 00:19:19.000 --> 00:19:21.840 access passengers the choice. 00:19:21.840 --> 00:19:22.840 That they could use access, 00:19:22.840 --> 00:19:23.840 what works for them today, 00:19:23.840 --> 00:19:26.840 scheduling ahead of time. 00:19:26.840 --> 00:19:28.840 You know, we wanted to allow 00:19:28.840 --> 00:19:30.840 them to continue that. 00:19:30.840 --> 00:19:31.840 But we wanted to give them the 00:19:31.840 --> 00:19:32.840 flexibility to try something 00:19:32.840 --> 00:19:33.840 different that really might be 00:19:33.840 --> 00:19:35.840 more convenient. 00:19:35.840 --> 00:19:36.840 >> Okay. 00:19:36.840 --> 00:19:38.840 So this is really in a -- it's 00:19:38.840 --> 00:19:40.840 going to be for quite some time 00:19:40.840 --> 00:19:43.840 in a feedback, you know, 00:19:43.840 --> 00:19:44.840 transitional phase, it sounds 00:19:44.840 --> 00:19:45.840 like. 00:19:45.840 --> 00:19:47.840 But -- excuse me. 00:19:48.000 --> 00:19:50.840 But with hours and days, you 00:19:50.840 --> 00:19:53.840 know, will -- it appears be 00:19:53.840 --> 00:19:55.840 different than the regular, you 00:19:55.840 --> 00:19:57.840 know, GoZone hours and days. 00:19:57.840 --> 00:20:00.840 The fees will be different. 00:20:00.840 --> 00:20:01.840 >> That is correct. 00:20:01.840 --> 00:20:04.840 >> And there's -- there are 00:20:04.840 --> 00:20:06.840 fewer vehicles that can do 00:20:06.840 --> 00:20:07.840 this. 00:20:07.840 --> 00:20:08.840 So -- 00:20:08.840 --> 00:20:09.840 >> So we would be looking to 00:20:09.840 --> 00:20:11.840 add probably 8 to 10 vehicles 00:20:11.840 --> 00:20:13.840 to the fleet simply to address 00:20:13.840 --> 00:20:14.840 the access piece of it. 00:20:14.840 --> 00:20:16.840 So it would not -- adding the 00:20:17.000 --> 00:20:19.840 access phase in early 2022, we 00:20:19.840 --> 00:20:21.840 would be required to increase 00:20:21.840 --> 00:20:22.840 the number of vehicles that are 00:20:22.840 --> 00:20:23.840 wheelchair accessible to our 00:20:23.840 --> 00:20:24.840 fleet. 00:20:24.840 --> 00:20:25.840 And that number -- that 00:20:25.840 --> 00:20:26.840 estimated number right now is 00:20:26.840 --> 00:20:27.840 between 8 and 10 vehicles. 00:20:27.840 --> 00:20:28.840 >> Okay. 00:20:28.840 --> 00:20:29.840 And it would -- so it would 00:20:29.840 --> 00:20:33.840 cost more and be less, you 00:20:33.840 --> 00:20:39.840 know, available at a limited 00:20:39.840 --> 00:20:41.840 number of days and limited 00:20:41.840 --> 00:20:42.840 times? 00:20:42.840 --> 00:20:43.840 >> Correct. 00:20:43.840 --> 00:20:44.840 And so that's what we're 00:20:44.840 --> 00:20:45.840 working out right now. 00:20:46.000 --> 00:20:47.840 But again, the base service 00:20:47.840 --> 00:20:49.840 that we're looking to launch on 00:20:49.840 --> 00:20:51.840 September 7th really addresses 00:20:51.840 --> 00:20:52.840 a lot of those needs. 00:20:52.840 --> 00:20:54.840 And so we kind of feel like it 00:20:54.840 --> 00:20:55.840 gives folks who currently use 00:20:55.840 --> 00:20:57.840 access like a trial period to 00:20:57.840 --> 00:20:59.840 see if they like the service. 00:20:59.840 --> 00:21:00.840 And I think that that's great 00:21:00.840 --> 00:21:02.840 because then once -- if we 00:21:02.840 --> 00:21:03.840 launch service and then we're 00:21:03.840 --> 00:21:04.840 able to turn our attention to, 00:21:04.840 --> 00:21:06.840 you know, access passengers to 00:21:06.840 --> 00:21:07.840 focus on that phase, then they 00:21:07.840 --> 00:21:09.840 have had some time to be able 00:21:09.840 --> 00:21:11.840 to try the service and tell us 00:21:11.840 --> 00:21:12.840 what they like, what they 00:21:12.840 --> 00:21:13.840 don't like, what they would 00:21:13.840 --> 00:21:14.840 want to see in access service 00:21:15.000 --> 00:21:16.840 and get that real-time feedback. 00:21:16.840 --> 00:21:17.840 >> Okay. 00:21:17.840 --> 00:21:18.840 Thank you so much. 00:21:18.840 --> 00:21:19.840 And I promise I'm not going to 00:21:19.840 --> 00:21:20.840 be stopping like this. 00:21:20.840 --> 00:21:21.840 >> It's okay. 00:21:21.840 --> 00:21:24.840 >> There are 44 slides, though. 00:21:24.840 --> 00:21:25.840 I promise. 00:21:25.840 --> 00:21:26.840 >> My, you know, chair 00:21:26.840 --> 00:21:28.840 perspective on this is whatever, 00:21:28.840 --> 00:21:29.840 you know, we need to have the 00:21:29.840 --> 00:21:30.840 conversation. 00:21:30.840 --> 00:21:32.840 So it's fine with me if it goes 00:21:32.840 --> 00:21:33.840 kind of organically. 00:21:33.840 --> 00:21:35.840 I'll just have a comment and a 00:21:35.840 --> 00:21:36.840 question myself. 00:21:36.840 --> 00:21:39.840 My comment is -- I don't mean to 00:21:39.840 --> 00:21:40.840 sound ungrateful. 00:21:40.840 --> 00:21:42.840 I'm glad that access exists. 00:21:42.840 --> 00:21:43.840 But I don't think it's a super 00:21:44.000 --> 00:21:45.840 convenient service now. 00:21:45.840 --> 00:21:46.840 I think there's a lot of room 00:21:46.840 --> 00:21:47.840 for improvement. 00:21:47.840 --> 00:21:48.840 I think scheduling a day ahead 00:21:48.840 --> 00:21:50.840 is -- I don't live that way. 00:21:50.840 --> 00:21:51.840 You know? 00:21:51.840 --> 00:21:55.840 I mean, it's -- so I think, like 00:21:55.840 --> 00:21:56.840 I said, there's a lot of room 00:21:56.840 --> 00:21:57.840 for improvement. 00:21:57.840 --> 00:21:58.840 My question, since you're kind 00:21:58.840 --> 00:22:01.840 of going through the tick-tock 00:22:01.840 --> 00:22:02.840 of, you know, what is the 00:22:02.840 --> 00:22:05.840 experience to get a ride, what 00:22:05.840 --> 00:22:07.840 if you don't have a smartphone? 00:22:07.840 --> 00:22:08.840 A lot of people are transit 00:22:08.840 --> 00:22:10.840 dependent, you know, don't have 00:22:10.840 --> 00:22:11.840 income to support it and, you 00:22:11.840 --> 00:22:12.840 know. 00:22:13.000 --> 00:22:13.840 >> Yeah, absolutely. 00:22:13.840 --> 00:22:14.840 So our customer service 00:22:14.840 --> 00:22:16.840 department will be available to 00:22:16.840 --> 00:22:18.840 book trips by -- you can call in 00:22:18.840 --> 00:22:19.840 and they can book your trip or 00:22:19.840 --> 00:22:21.840 you can visit the DDTC and they 00:22:21.840 --> 00:22:22.840 can book your trip for you 00:22:22.840 --> 00:22:23.840 there. 00:22:23.840 --> 00:22:26.840 So it is -- it's fully -- we can 00:22:26.840 --> 00:22:28.840 book any trips for folks with or 00:22:28.840 --> 00:22:29.840 without a smartphone. 00:22:29.840 --> 00:22:30.840 >> So you need some kind of a 00:22:30.840 --> 00:22:31.840 phone. 00:22:31.840 --> 00:22:32.840 >> Correct. 00:22:32.840 --> 00:22:33.840 Yes. 00:22:33.840 --> 00:22:35.840 Or you could go in person to the 00:22:35.840 --> 00:22:36.840 DDTC. 00:22:36.840 --> 00:22:37.840 >> Okay. 00:22:37.840 --> 00:22:38.840 It's a little unlikely. 00:22:38.840 --> 00:22:39.840 I mean, right. 00:22:39.840 --> 00:22:40.840 How would you get there? 00:22:41.000 --> 00:22:43.840 I mean, that's maybe a -- you 00:22:43.840 --> 00:22:45.840 know, probably won't happen very 00:22:45.840 --> 00:22:46.840 often. 00:22:46.840 --> 00:22:49.840 But you could call from a land 00:22:49.840 --> 00:22:50.840 line phone. 00:22:50.840 --> 00:22:51.840 >> Correct. 00:22:51.840 --> 00:22:52.840 Correct. 00:22:52.840 --> 00:22:54.840 And we did -- we had extensive 00:22:54.840 --> 00:22:55.840 conversations with a lot of the 00:22:55.840 --> 00:22:57.840 social service agencies within 00:22:57.840 --> 00:22:59.840 our member cities to talk about 00:22:59.840 --> 00:23:00.840 that item specifically. 00:23:00.840 --> 00:23:02.840 So to talk about those who might 00:23:02.840 --> 00:23:04.840 not have like a data-rich phone 00:23:04.840 --> 00:23:05.840 or those who might need the 00:23:05.840 --> 00:23:07.840 unbanked population to make sure 00:23:07.840 --> 00:23:08.840 that, you know, what were the 00:23:08.840 --> 00:23:10.840 needs that they would have that 00:23:11.000 --> 00:23:12.840 we would need to integrate into 00:23:12.840 --> 00:23:13.840 our system to make sure that 00:23:13.840 --> 00:23:14.840 they were accounted for. 00:23:14.840 --> 00:23:16.840 One thing that I will share is 00:23:16.840 --> 00:23:18.840 that the majority of the social 00:23:18.840 --> 00:23:20.840 service agencies and primarily 00:23:20.840 --> 00:23:22.840 the homelessness organizations 00:23:22.840 --> 00:23:24.840 all reported that the majority 00:23:24.840 --> 00:23:25.840 of their clientele have 00:23:25.840 --> 00:23:26.840 smartphones. 00:23:26.840 --> 00:23:29.840 Which, I mean, I will be very 00:23:29.840 --> 00:23:30.840 honest, was a bit of a surprise 00:23:30.840 --> 00:23:31.840 to me. 00:23:31.840 --> 00:23:33.840 So because I kind of walked in 00:23:33.840 --> 00:23:34.840 with that concern to say like, 00:23:34.840 --> 00:23:35.840 hey, you know, we want to make 00:23:35.840 --> 00:23:36.840 sure that we're addressing this 00:23:36.840 --> 00:23:37.840 for you. 00:23:37.840 --> 00:23:38.840 >> Yeah, that's -- 00:23:39.000 --> 00:23:41.840 >> So we migrated from, you 00:23:41.840 --> 00:23:43.840 know, luxury to bare necessity. 00:23:43.840 --> 00:23:44.840 Yeah. 00:23:44.840 --> 00:23:45.840 >> Yeah. 00:23:45.840 --> 00:23:46.840 So -- but we did want to make 00:23:46.840 --> 00:23:47.840 sure that, you know, there may 00:23:47.840 --> 00:23:49.840 be people that have a data plan 00:23:49.840 --> 00:23:50.840 on their phone, but they're not 00:23:50.840 --> 00:23:51.840 comfortable using an app. 00:23:51.840 --> 00:23:52.840 So what do we do for those 00:23:52.840 --> 00:23:53.840 people? 00:23:53.840 --> 00:23:54.840 And that's why our customer 00:23:54.840 --> 00:23:56.840 service agents will have full 00:23:56.840 --> 00:23:58.840 access to the back end of the 00:23:58.840 --> 00:24:00.840 trip planning functionality, and 00:24:00.840 --> 00:24:01.840 they'll be able to book a trip 00:24:01.840 --> 00:24:02.840 for a person directly. 00:24:02.840 --> 00:24:04.840 >> Do you have sort of a sense 00:24:04.840 --> 00:24:07.840 of -- I guess maybe this is part 00:24:08.000 --> 00:24:10.840 of your trial, but what the 00:24:10.840 --> 00:24:11.840 demand would be on that -- on 00:24:11.840 --> 00:24:13.840 those lines and kind of what 00:24:13.840 --> 00:24:14.840 service level -- 00:24:14.840 --> 00:24:15.840 >> Sure. 00:24:15.840 --> 00:24:16.840 >> -- you maintain? 00:24:16.840 --> 00:24:18.840 How long do I wait on hold, 00:24:18.840 --> 00:24:19.840 right? 00:24:19.840 --> 00:24:20.840 >> Right. 00:24:20.840 --> 00:24:23.840 So as it is today, we take those 00:24:23.840 --> 00:24:24.840 existing -- we take those 00:24:24.840 --> 00:24:25.840 existing calls. 00:24:25.840 --> 00:24:28.840 So we operate two on-demand 00:24:28.840 --> 00:24:29.840 zones ourselves. 00:24:29.840 --> 00:24:30.840 So the Lewisville Lakeway zone 00:24:30.840 --> 00:24:32.840 and the DDTC evening on-demand 00:24:32.840 --> 00:24:33.840 zone, those two zones would 00:24:33.840 --> 00:24:35.840 actually be replaced with these 00:24:35.840 --> 00:24:36.840 designated go zones within the 00:24:37.000 --> 00:24:38.840 base service that we'll be 00:24:38.840 --> 00:24:39.840 showing you. 00:24:39.840 --> 00:24:41.840 And so they're currently taking 00:24:41.840 --> 00:24:43.840 calls right now to book trips. 00:24:43.840 --> 00:24:45.840 And so these calls would 00:24:45.840 --> 00:24:47.840 essentially just replace those 00:24:47.840 --> 00:24:48.840 trips. 00:24:48.840 --> 00:24:49.840 We are currently working with 00:24:49.840 --> 00:24:50.840 our contractor, the North Texas 00:24:50.840 --> 00:24:52.840 Mobility Corporation, to talk 00:24:52.840 --> 00:24:54.840 about customer service demands. 00:24:54.840 --> 00:24:56.840 Because this service would 00:24:56.840 --> 00:24:57.840 extend beyond existing hours 00:24:57.840 --> 00:24:59.840 today, we need to make sure that 00:24:59.840 --> 00:25:00.840 we offer customer service 00:25:00.840 --> 00:25:02.840 coverage during those hours of 00:25:02.840 --> 00:25:03.840 operation. 00:25:03.840 --> 00:25:05.840 And so we are in conversation 00:25:06.000 --> 00:25:07.840 right now with our contractor to 00:25:07.840 --> 00:25:08.840 talk about those customer 00:25:08.840 --> 00:25:10.840 service needs to ensure that 00:25:10.840 --> 00:25:11.840 there are customer service 00:25:11.840 --> 00:25:13.840 agents available when people 00:25:13.840 --> 00:25:14.840 call. 00:25:14.840 --> 00:25:16.840 >> I mean, do you have -- maybe 00:25:16.840 --> 00:25:17.840 it's too early to say, but do 00:25:17.840 --> 00:25:19.840 you have a targeted -- you know, 00:25:19.840 --> 00:25:20.840 targeted the whole time, you 00:25:20.840 --> 00:25:22.840 know, 90% of the calls to be 00:25:22.840 --> 00:25:24.840 answered within 30 seconds? 00:25:24.840 --> 00:25:26.840 >> Our customer service 00:25:26.840 --> 00:25:28.840 department does have some KPIs 00:25:28.840 --> 00:25:29.840 like that. 00:25:29.840 --> 00:25:30.840 So it would fall within those 00:25:30.840 --> 00:25:31.840 KPIs. 00:25:31.840 --> 00:25:32.840 I can certainly follow up. 00:25:32.840 --> 00:25:33.840 I mean, I have access to them. 00:25:33.840 --> 00:25:34.840 I can follow up after the 00:25:35.000 --> 00:25:35.840 meeting and let you know what 00:25:35.840 --> 00:25:36.840 those are. 00:25:36.840 --> 00:25:37.840 But I will tell you that call 00:25:37.840 --> 00:25:39.840 volumes, and especially due to 00:25:39.840 --> 00:25:41.840 COVID, have been increasing, 00:25:41.840 --> 00:25:42.840 like, very low. 00:25:42.840 --> 00:25:44.840 And so the bandwidth that our 00:25:44.840 --> 00:25:46.840 customer service team has is 00:25:46.840 --> 00:25:47.840 quite wide. 00:25:47.840 --> 00:25:49.840 You know, and again, that's 00:25:49.840 --> 00:25:50.840 something, too, that we can 00:25:50.840 --> 00:25:52.840 address in real time, that if 00:25:52.840 --> 00:25:53.840 all of a sudden we see a major 00:25:53.840 --> 00:25:55.840 influx, and we've done it 00:25:55.840 --> 00:25:57.840 before, we bring in, you know, 00:25:57.840 --> 00:25:59.840 like, temporary assistance to 00:25:59.840 --> 00:26:00.840 kind of help with that influx 00:26:00.840 --> 00:26:01.840 until we can hire somebody 00:26:01.840 --> 00:26:02.840 full-time. 00:26:02.840 --> 00:26:03.840 And, you know, we recognize 00:26:04.000 --> 00:26:06.840 that one of the priorities in 00:26:06.840 --> 00:26:08.840 this program is to enhance the 00:26:08.840 --> 00:26:09.840 customer experience. 00:26:09.840 --> 00:26:10.840 And if you're waiting on the 00:26:10.840 --> 00:26:11.840 call for a long time, that's not 00:26:11.840 --> 00:26:12.840 enhancing the customer 00:26:12.840 --> 00:26:13.840 experience. 00:26:13.840 --> 00:26:14.840 That's getting on a bad -- you 00:26:14.840 --> 00:26:15.840 know, starting your trip on a 00:26:15.840 --> 00:26:16.840 bad foot. 00:26:16.840 --> 00:26:17.840 And we don't want to do that. 00:26:17.840 --> 00:26:18.840 So that will be something that 00:26:18.840 --> 00:26:20.840 is managed in real time through 00:26:20.840 --> 00:26:21.840 our customer service 00:26:21.840 --> 00:26:22.840 department. 00:26:22.840 --> 00:26:23.840 But I can follow up with the 00:26:23.840 --> 00:26:24.840 actual KPIs. 00:26:24.840 --> 00:26:25.840 >> You know, I mean, I'm just 00:26:25.840 --> 00:26:26.840 sort of raising the point 00:26:26.840 --> 00:26:27.840 because that will become one of 00:26:27.840 --> 00:26:29.840 those potential, you know, 00:26:29.840 --> 00:26:30.840 points of failure unless it's 00:26:30.840 --> 00:26:31.840 very actively managed. 00:26:31.840 --> 00:26:32.840 >> Sure. 00:26:33.000 --> 00:26:33.840 >> Okay. 00:26:33.840 --> 00:26:34.840 Great. 00:26:34.840 --> 00:26:35.840 Thanks, Kari. 00:26:35.840 --> 00:26:37.840 >> Are we good for me to share 00:26:37.840 --> 00:26:38.840 my screen again? 00:26:38.840 --> 00:26:39.840 >> Yeah. 00:26:39.840 --> 00:26:40.840 >> Okay. 00:26:40.840 --> 00:26:42.840 >> For maybe a second or two, 00:26:42.840 --> 00:26:43.840 we'll see. 00:26:43.840 --> 00:26:44.840 >> That's okay. 00:26:44.840 --> 00:26:47.840 That's all right. 00:26:47.840 --> 00:26:50.840 Okay. 00:26:50.840 --> 00:26:52.840 So we'll go to this next slide. 00:26:52.840 --> 00:26:53.840 I want to talk about the GoZone 00:26:53.840 --> 00:26:55.840 fare structure a little bit. 00:26:55.840 --> 00:26:56.840 So right now what we're 00:26:56.840 --> 00:26:58.840 proposing is that we offer a 00:26:58.840 --> 00:27:01.840 six-month fare promotion, which 00:27:02.000 --> 00:27:03.840 basically trades out access to 00:27:03.840 --> 00:27:05.840 our fixed route with access to 00:27:05.840 --> 00:27:06.840 GoZone. 00:27:06.840 --> 00:27:08.840 So I mean, I'll use kind of an 00:27:08.840 --> 00:27:09.840 example here. 00:27:09.840 --> 00:27:12.840 So a local day pass is $3. 00:27:12.840 --> 00:27:14.840 It provides you service to -- 00:27:14.840 --> 00:27:16.840 you can get on UNT shuttles. 00:27:16.840 --> 00:27:18.840 You can get on the A train. 00:27:18.840 --> 00:27:19.840 You can get on Connect bus 00:27:19.840 --> 00:27:20.840 service, and you can get on our 00:27:20.840 --> 00:27:22.840 two on-demand zones. 00:27:22.840 --> 00:27:24.840 You can do that all day long. 00:27:24.840 --> 00:27:25.840 Basically what we would do is 00:27:25.840 --> 00:27:27.840 you would still buy a local day 00:27:27.840 --> 00:27:29.840 pass at $3, and you would have 00:27:29.840 --> 00:27:30.840 access to the A train. 00:27:31.000 --> 00:27:32.840 You would have access to UNT 00:27:32.840 --> 00:27:33.840 shuttle services. 00:27:33.840 --> 00:27:35.840 You would have access to routes 00:27:35.840 --> 00:27:36.840 three and seven, because those 00:27:36.840 --> 00:27:38.840 would be our two existing -- the 00:27:38.840 --> 00:27:39.840 two fixed routes that would 00:27:39.840 --> 00:27:40.840 remain. 00:27:40.840 --> 00:27:41.840 And then you would have access 00:27:41.840 --> 00:27:42.840 to GoZone. 00:27:42.840 --> 00:27:43.840 So we're basically just 00:27:43.840 --> 00:27:45.840 replacing the accessibility. 00:27:45.840 --> 00:27:46.840 There are a couple of variations 00:27:46.840 --> 00:27:47.840 here. 00:27:47.840 --> 00:27:50.840 So our original proposition was 00:27:50.840 --> 00:27:52.840 that if you were purchasing a 00:27:52.840 --> 00:27:54.840 day pass, you would get three or 00:27:54.840 --> 00:27:56.840 four one-ride credits on GoZone 00:27:56.840 --> 00:27:58.840 with that day pass. 00:27:58.840 --> 00:27:59.840 If you were to purchase a local 00:28:00.000 --> 00:28:02.840 AM/PM pass, which is only good 00:28:02.840 --> 00:28:04.840 for half of the day, you would 00:28:04.840 --> 00:28:06.840 get two one-ride credits on 00:28:06.840 --> 00:28:07.840 GoZone. 00:28:07.840 --> 00:28:09.840 In further discussion with VIA, 00:28:09.840 --> 00:28:11.840 they have proposed potentially 00:28:11.840 --> 00:28:13.840 looking at kind of providing all 00:28:13.840 --> 00:28:14.840 day service. 00:28:14.840 --> 00:28:16.840 So if you buy a local day pass, 00:28:16.840 --> 00:28:17.840 much like you could ride Connect 00:28:17.840 --> 00:28:19.840 service all day long as many 00:28:19.840 --> 00:28:20.840 times as you want, that you 00:28:20.840 --> 00:28:21.840 would be able to do the same 00:28:21.840 --> 00:28:22.840 thing with GoZone. 00:28:22.840 --> 00:28:24.840 So that is some additional 00:28:24.840 --> 00:28:25.840 feedback that we have received, 00:28:25.840 --> 00:28:27.840 and we are currently kind of 00:28:27.840 --> 00:28:28.840 talking about both options with 00:28:29.000 --> 00:28:30.840 the community to kind of say 00:28:30.840 --> 00:28:31.840 what would you prefer, what 00:28:31.840 --> 00:28:33.840 would work best for you so that 00:28:33.840 --> 00:28:35.840 we can pull all of that feedback 00:28:35.840 --> 00:28:36.840 together and really make a 00:28:36.840 --> 00:28:37.840 final recommendation to the 00:28:37.840 --> 00:28:38.840 board. 00:28:38.840 --> 00:28:40.840 So nothing is final on the 00:28:40.840 --> 00:28:41.840 fairs, but we do know that we 00:28:41.840 --> 00:28:42.840 don't want to modify the 00:28:42.840 --> 00:28:44.840 existing fair media type. 00:28:44.840 --> 00:28:45.840 We recognize that there are 00:28:45.840 --> 00:28:46.840 people out there that have 00:28:46.840 --> 00:28:47.840 passes. 00:28:47.840 --> 00:28:48.840 We need those passes to still 00:28:48.840 --> 00:28:49.840 work. 00:28:49.840 --> 00:28:51.840 You know, as Ms. Arbiter said, 00:28:51.840 --> 00:28:54.840 we are kind of in a beta test 00:28:54.840 --> 00:28:55.840 process with this. 00:28:55.840 --> 00:28:56.840 Like, we certainly don't want 00:28:56.840 --> 00:28:57.840 to wipe away old fares, create 00:28:58.000 --> 00:28:59.840 new ones, and then have to 00:28:59.840 --> 00:29:00.840 pull them back again. 00:29:00.840 --> 00:29:03.840 So we're integrating access to 00:29:03.840 --> 00:29:05.840 GoZone in our existing fair 00:29:05.840 --> 00:29:07.840 structure with one addition. 00:29:07.840 --> 00:29:08.840 We recognize that there are 00:29:08.840 --> 00:29:09.840 people that might not want a 00:29:09.840 --> 00:29:11.840 day pass or an AM/PM pass. 00:29:11.840 --> 00:29:12.840 Maybe they just want to use 00:29:12.840 --> 00:29:13.840 GoZone. 00:29:13.840 --> 00:29:15.840 And so we will be offering one 00:29:15.840 --> 00:29:17.840 ride credits at 75 cents each. 00:29:17.840 --> 00:29:19.840 So basically, if I wanted to go 00:29:19.840 --> 00:29:21.840 to the neighborhood Walmart, do 00:29:21.840 --> 00:29:23.840 my errands and come back home, 00:29:23.840 --> 00:29:26.840 it's going to cost me $1.50. 00:29:27.000 --> 00:29:27.840 And so that additional fare 00:29:27.840 --> 00:29:30.840 type will be available. 00:29:30.840 --> 00:29:31.840 So the booking process, which 00:29:31.840 --> 00:29:33.840 we've talked a little bit about... 00:29:33.840 --> 00:29:34.840 - Let's check this question 00:29:34.840 --> 00:29:35.840 there. 00:29:35.840 --> 00:29:36.840 - Oh, sure. 00:29:36.840 --> 00:29:37.840 Sorry, I can't see everything. 00:29:37.840 --> 00:29:38.840 - How long will this 00:29:38.840 --> 00:29:39.840 promotional period be? 00:29:39.840 --> 00:29:40.840 Is it the first six months? 00:29:40.840 --> 00:29:42.840 - It's the first six months. 00:29:42.840 --> 00:29:43.840 - Okay. 00:29:43.840 --> 00:29:45.840 - How much latitude do we have, 00:29:45.840 --> 00:29:47.840 Council, in terms of not taking 00:29:47.840 --> 00:29:48.840 the slides down for every quick 00:29:48.840 --> 00:29:50.840 answer? 00:29:50.840 --> 00:29:53.840 - I prefer that we did, but we 00:29:53.840 --> 00:29:55.840 can be flexible if it's a quick 00:29:56.000 --> 00:29:56.840 one. 00:29:56.840 --> 00:29:57.840 - Okay. 00:29:57.840 --> 00:29:58.840 So, Judge? 00:29:58.840 --> 00:29:59.840 - Sure. 00:29:59.840 --> 00:30:01.840 So it is for six months. 00:30:01.840 --> 00:30:04.840 The FTA allows us to offer a 00:30:04.840 --> 00:30:06.840 promotional period for a period 00:30:06.840 --> 00:30:08.840 of six months with the intent to 00:30:08.840 --> 00:30:09.840 collect data... 00:30:09.840 --> 00:30:10.840 - Let's take the slide down. 00:30:10.840 --> 00:30:11.840 I know it's, you know, we're 00:30:11.840 --> 00:30:12.840 being a little slavish about 00:30:12.840 --> 00:30:13.840 folks. 00:30:13.840 --> 00:30:14.840 - Sure, sure, sure. 00:30:14.840 --> 00:30:15.840 - But, you know, we're a 00:30:15.840 --> 00:30:16.840 government entity. 00:30:16.840 --> 00:30:17.840 - Okay. 00:30:17.840 --> 00:30:18.840 - That's what we do. 00:30:18.840 --> 00:30:19.840 - All right, there you go. 00:30:19.840 --> 00:30:20.840 So the FTA does allow you to do 00:30:20.840 --> 00:30:21.840 a six-month promotion with the 00:30:21.840 --> 00:30:22.840 intent to collect data from that 00:30:22.840 --> 00:30:23.840 promotion in order to put 00:30:23.840 --> 00:30:25.840 something final in place. 00:30:26.000 --> 00:30:27.840 So while that six-month 00:30:27.840 --> 00:30:28.840 promotional period would be in 00:30:28.840 --> 00:30:30.840 place, staff would be collecting 00:30:30.840 --> 00:30:31.840 real-time data based on what 00:30:31.840 --> 00:30:33.840 type of tickets people are 00:30:33.840 --> 00:30:34.840 purchasing, how they're using 00:30:34.840 --> 00:30:36.840 the system, in order to make a 00:30:36.840 --> 00:30:37.840 final recommendation to our 00:30:37.840 --> 00:30:39.840 board about the fare structure. 00:30:39.840 --> 00:30:40.840 It's very possible it could end 00:30:40.840 --> 00:30:41.840 up being the same, and we would 00:30:41.840 --> 00:30:42.840 just adopt that promotional 00:30:42.840 --> 00:30:43.840 fare structure. 00:30:43.840 --> 00:30:44.840 It's also possible that it 00:30:44.840 --> 00:30:46.840 could change based on user 00:30:46.840 --> 00:30:51.840 behavior. 00:30:51.840 --> 00:30:52.840 - Good. 00:30:52.840 --> 00:30:53.840 - Okay. 00:30:53.840 --> 00:30:54.840 - That's my partnership. 00:30:55.000 --> 00:30:57.840 Ready to move forward? 00:30:57.840 --> 00:30:58.840 Okay. 00:30:58.840 --> 00:30:59.840 - Okay. 00:30:59.840 --> 00:31:00.840 All right. 00:31:00.840 --> 00:31:04.840 Can you see that? 00:31:04.840 --> 00:31:05.840 - Yeah. 00:31:05.840 --> 00:31:06.840 - Okay, perfect. 00:31:06.840 --> 00:31:07.840 Okay. 00:31:07.840 --> 00:31:08.840 So we talked a little bit about 00:31:08.840 --> 00:31:09.840 the booking process. 00:31:09.840 --> 00:31:10.840 The easiest way to explain it, 00:31:10.840 --> 00:31:11.840 it is very similar to like an 00:31:11.840 --> 00:31:13.840 Uber or a Lyft process. 00:31:13.840 --> 00:31:15.840 You would set up an account on 00:31:15.840 --> 00:31:16.840 the GoZone app. 00:31:16.840 --> 00:31:18.840 It would be a DCTA GoZone 00:31:18.840 --> 00:31:19.840 branded app. 00:31:19.840 --> 00:31:21.840 It is specifically for DCTA. 00:31:21.840 --> 00:31:22.840 All you are going to see are 00:31:22.840 --> 00:31:24.840 DCTA GoZones. 00:31:25.000 --> 00:31:25.840 You would be able to look like 00:31:25.840 --> 00:31:27.840 you were on an Uber or a Lyft. 00:31:27.840 --> 00:31:28.840 You would be able to select your 00:31:28.840 --> 00:31:30.840 closest pickup point and drop-off 00:31:30.840 --> 00:31:31.840 point. 00:31:31.840 --> 00:31:34.840 You could see your driver 00:31:34.840 --> 00:31:35.840 heading to you. 00:31:35.840 --> 00:31:36.840 You can see when they are 00:31:36.840 --> 00:31:37.840 pulling up. 00:31:37.840 --> 00:31:38.840 Again, I mentioned before the 00:31:38.840 --> 00:31:39.840 convenience of like if it is 00:31:39.840 --> 00:31:41.840 raining, you know, staying 00:31:41.840 --> 00:31:42.840 indoors as long as you possibly 00:31:42.840 --> 00:31:44.840 can until you see the vehicle 00:31:44.840 --> 00:31:45.840 and go out there. 00:31:45.840 --> 00:31:47.840 So it has a lot of flexibility. 00:31:47.840 --> 00:31:48.840 It also gives you the 00:31:48.840 --> 00:31:49.840 opportunity to provide direct 00:31:49.840 --> 00:31:52.840 feedback about your driver. 00:31:52.840 --> 00:31:53.840 So at the end of your trip, it 00:31:54.000 --> 00:31:57.840 will pull up a screen to have 00:31:57.840 --> 00:31:58.840 you rate your driver. 00:31:58.840 --> 00:31:59.840 So if all of a sudden we 00:31:59.840 --> 00:32:01.840 receive a negative rating on a 00:32:01.840 --> 00:32:02.840 driver, then that's a notation 00:32:02.840 --> 00:32:03.840 to us that we need to look into 00:32:03.840 --> 00:32:04.840 that. 00:32:04.840 --> 00:32:05.840 And so that real-time feedback 00:32:05.840 --> 00:32:07.840 again is really important. 00:32:07.840 --> 00:32:08.840 The one thing I will say is 00:32:08.840 --> 00:32:09.840 that for somebody who doesn't 00:32:09.840 --> 00:32:10.840 have a smartphone, you don't 00:32:10.840 --> 00:32:13.840 need this app to navigate the 00:32:13.840 --> 00:32:14.840 process. 00:32:14.840 --> 00:32:15.840 You can book with your customer 00:32:15.840 --> 00:32:16.840 service. 00:32:16.840 --> 00:32:17.840 They can tell you where to stand. 00:32:17.840 --> 00:32:18.840 They can give you all of those 00:32:18.840 --> 00:32:19.840 directions. 00:32:19.840 --> 00:32:20.840 They can walk you through that 00:32:20.840 --> 00:32:21.840 trip planning. 00:32:21.840 --> 00:32:22.840 The difference is that you 00:32:22.840 --> 00:32:23.840 won't have these additional 00:32:24.000 --> 00:32:25.840 visuals in front of you. 00:32:25.840 --> 00:32:27.840 So there is a trade-off for 00:32:27.840 --> 00:32:28.840 calling in and booking your 00:32:28.840 --> 00:32:29.840 trip that way. 00:32:29.840 --> 00:32:32.840 But this is kind of the proposed 00:32:32.840 --> 00:32:33.840 process. 00:32:33.840 --> 00:32:35.840 This is not the proposed mock-up 00:32:35.840 --> 00:32:36.840 but this is the proposed 00:32:36.840 --> 00:32:38.840 process for this app. 00:32:38.840 --> 00:32:40.840 In addition, you will be able to 00:32:40.840 --> 00:32:43.840 purchase other DCTA for media. 00:32:43.840 --> 00:32:45.840 So say you decide I want the 00:32:45.840 --> 00:32:46.840 local day pass because I need 00:32:46.840 --> 00:32:48.840 to use GoZone to get to the 00:32:48.840 --> 00:32:49.840 A-Train. 00:32:49.840 --> 00:32:51.840 You can do all of that within 00:32:51.840 --> 00:32:52.840 this app. 00:32:53.000 --> 00:32:54.840 So you can purchase your local 00:32:54.840 --> 00:32:55.840 day pass. 00:32:55.840 --> 00:32:57.840 You can show that day pass. 00:32:57.840 --> 00:32:58.840 You can self-select in the 00:32:58.840 --> 00:32:59.840 booking process that you have a 00:32:59.840 --> 00:33:01.840 day pass that would be validated 00:33:01.840 --> 00:33:03.840 by the driver once you get into 00:33:03.840 --> 00:33:04.840 the vehicle. 00:33:04.840 --> 00:33:06.840 And then that pass is good. 00:33:06.840 --> 00:33:08.840 You can use it on other system 00:33:08.840 --> 00:33:09.840 modes as well. 00:33:09.840 --> 00:33:11.840 >> I think a quick question. 00:33:11.840 --> 00:33:13.840 I don't know if this would 00:33:13.840 --> 00:33:16.840 actually occur but could someone 00:33:16.840 --> 00:33:18.840 who had called in on a landline 00:33:18.840 --> 00:33:21.840 or any other phone conceivably 00:33:22.000 --> 00:33:24.840 also call in to rate their ride? 00:33:24.840 --> 00:33:25.840 >> Yes, absolutely. 00:33:25.840 --> 00:33:26.840 Yes. 00:33:26.840 --> 00:33:27.840 So there are several other 00:33:27.840 --> 00:33:29.840 methods for rating your ride. 00:33:29.840 --> 00:33:30.840 So you can call in directly to 00:33:30.840 --> 00:33:31.840 customer service. 00:33:31.840 --> 00:33:32.840 You can use our social media 00:33:32.840 --> 00:33:33.840 channels and then we also have 00:33:33.840 --> 00:33:35.840 a system called GoRequest which 00:33:35.840 --> 00:33:36.840 a lot of governmental entities 00:33:36.840 --> 00:33:38.840 use and that is a customer 00:33:38.840 --> 00:33:40.840 feedback tool which we promote 00:33:40.840 --> 00:33:41.840 quite heavily. 00:33:41.840 --> 00:33:42.840 And so that would be included 00:33:42.840 --> 00:33:43.840 in all of our information as 00:33:43.840 --> 00:33:44.840 well. 00:33:44.840 --> 00:33:45.840 But if you want to provide 00:33:45.840 --> 00:33:46.840 direct feedback on GoZone, 00:33:46.840 --> 00:33:49.840 please do it in this method. 00:33:49.840 --> 00:33:50.840 >> I'm sorry. 00:33:51.000 --> 00:33:52.840 I don't understand the tool. 00:33:52.840 --> 00:33:54.840 Is that also an online thing? 00:33:54.840 --> 00:33:57.840 >> GoRequest you can use on your 00:33:57.840 --> 00:33:58.840 phone, you can use it on a 00:33:58.840 --> 00:34:00.840 computer or you can call customer 00:34:00.840 --> 00:34:03.840 service and provide a comment. 00:34:03.840 --> 00:34:04.840 >> Yeah. 00:34:04.840 --> 00:34:07.840 I'm just looking after that 00:34:07.840 --> 00:34:10.840 constituency that is going to be 00:34:10.840 --> 00:34:11.840 using a phone. 00:34:11.840 --> 00:34:12.840 Okay. 00:34:12.840 --> 00:34:19.840 >> Absolutely. 00:34:20.000 --> 00:34:24.840 And yes, we can see it. 00:34:24.840 --> 00:34:25.840 >> All right. 00:34:25.840 --> 00:34:27.840 So we're looking at the three 00:34:27.840 --> 00:34:28.840 phase approach to launch the 00:34:28.840 --> 00:34:29.840 service. 00:34:29.840 --> 00:34:30.840 And the first phase of the 00:34:30.840 --> 00:34:31.840 service which would be slated 00:34:31.840 --> 00:34:33.840 for September 7th of this year 00:34:33.840 --> 00:34:36.840 is really the lion's share of 00:34:36.840 --> 00:34:37.840 the service. 00:34:37.840 --> 00:34:38.840 And so what we started with and 00:34:38.840 --> 00:34:39.840 we'll go through this in 00:34:39.840 --> 00:34:40.840 detail, what we started with is 00:34:40.840 --> 00:34:41.840 the base service. 00:34:41.840 --> 00:34:42.840 And the base service is what 00:34:42.840 --> 00:34:44.840 truly replaces fixed route 00:34:44.840 --> 00:34:45.840 service. 00:34:45.840 --> 00:34:46.840 So that was the first intent, 00:34:46.840 --> 00:34:47.840 is to create a service that 00:34:48.000 --> 00:34:52.840 replaced fixed route in a whole. 00:34:52.840 --> 00:34:55.840 Then the DCTA board said this is 00:34:55.840 --> 00:34:56.840 really cost effective. 00:34:56.840 --> 00:34:57.840 This is going to be a very 00:34:57.840 --> 00:34:58.840 convenient service. 00:34:58.840 --> 00:34:59.840 Are there ways that we can 00:34:59.840 --> 00:35:00.840 expand service offerings? 00:35:00.840 --> 00:35:02.840 And so they created what they 00:35:02.840 --> 00:35:04.840 called phase one add-ons. 00:35:04.840 --> 00:35:06.840 And so these are all additional 00:35:06.840 --> 00:35:07.840 service levels that we don't 00:35:07.840 --> 00:35:09.840 currently offer today that are 00:35:09.840 --> 00:35:11.840 being proposed to launch with 00:35:11.840 --> 00:35:12.840 the base service on September 00:35:12.840 --> 00:35:13.840 7th. 00:35:13.840 --> 00:35:15.840 Then we have two additional 00:35:15.840 --> 00:35:16.840 phases. 00:35:17.000 --> 00:35:18.840 And that's phase two A and phase 00:35:18.840 --> 00:35:19.840 two B. 00:35:19.840 --> 00:35:21.840 So phase two A is the addition 00:35:21.840 --> 00:35:23.840 of Castle Hills and our access 00:35:23.840 --> 00:35:24.840 paratransit service. 00:35:24.840 --> 00:35:25.840 And that's slated for early 00:35:25.840 --> 00:35:26.840 2022. 00:35:26.840 --> 00:35:28.840 And then phase two B is the 00:35:28.840 --> 00:35:30.840 addition of late night, weekday 00:35:30.840 --> 00:35:31.840 hours. 00:35:31.840 --> 00:35:33.840 And that's truly just based on 00:35:33.840 --> 00:35:34.840 ridership and demand. 00:35:34.840 --> 00:35:36.840 And so we would slate to 00:35:36.840 --> 00:35:37.840 consider that in the summer of 00:35:37.840 --> 00:35:40.840 2022. 00:35:40.840 --> 00:35:41.840 So these maps you're going to 00:35:41.840 --> 00:35:43.840 get very familiar with here. 00:35:43.840 --> 00:35:45.840 This is the base service that I 00:35:45.840 --> 00:35:46.840 talked about. 00:35:47.000 --> 00:35:48.840 This is where we started, where 00:35:48.840 --> 00:35:49.840 the board started. 00:35:49.840 --> 00:35:50.840 And they said if we were to 00:35:50.840 --> 00:35:52.840 create zone service to replace 00:35:52.840 --> 00:35:54.840 fixed route, what would it look 00:35:54.840 --> 00:35:55.840 like? 00:35:55.840 --> 00:35:57.840 And so these are the two zones 00:35:57.840 --> 00:35:58.840 that were created. 00:35:58.840 --> 00:35:59.840 There's the Denton Go Zone and 00:35:59.840 --> 00:36:00.840 then the Lewisville Highland 00:36:00.840 --> 00:36:01.840 Village Go Zone. 00:36:01.840 --> 00:36:03.840 Currently the way that this is 00:36:03.840 --> 00:36:05.840 set up is that the core hours 00:36:05.840 --> 00:36:06.840 would be Monday through 00:36:06.840 --> 00:36:07.840 Saturday. 00:36:07.840 --> 00:36:09.840 You would be able to book trips 00:36:09.840 --> 00:36:10.840 within the Denton Go Zone and 00:36:10.840 --> 00:36:11.840 then within the Lewisville 00:36:11.840 --> 00:36:13.840 Highland Village Zone using the 00:36:13.840 --> 00:36:14.840 A train as a connector between 00:36:14.840 --> 00:36:15.840 the two. 00:36:16.000 --> 00:36:17.840 So this is just kind of the 00:36:17.840 --> 00:36:18.840 replication of fixed route as it 00:36:18.840 --> 00:36:19.840 is today. 00:36:19.840 --> 00:36:20.840 I will say that the zone service 00:36:20.840 --> 00:36:22.840 is slightly larger than where we 00:36:22.840 --> 00:36:23.840 offer fixed route. 00:36:23.840 --> 00:36:25.840 So it already offers expanded 00:36:25.840 --> 00:36:26.840 service. 00:36:26.840 --> 00:36:28.840 The board also looked at some 00:36:28.840 --> 00:36:29.840 increased hours. 00:36:29.840 --> 00:36:31.840 So the hours differ a little bit. 00:36:31.840 --> 00:36:32.840 There's more hours of service 00:36:32.840 --> 00:36:33.840 than what we currently provide 00:36:33.840 --> 00:36:34.840 today. 00:36:34.840 --> 00:36:35.840 But when they saw the space 00:36:35.840 --> 00:36:36.840 level service, they said what 00:36:36.840 --> 00:36:39.840 can we do to add on to this to 00:36:39.840 --> 00:36:41.840 provide even more service to the 00:36:41.840 --> 00:36:42.840 community? 00:36:42.840 --> 00:36:43.840 And so that's where you get all 00:36:43.840 --> 00:36:45.840 of these phase one updates. 00:36:46.000 --> 00:36:46.840 These are phase one add-ons. 00:36:46.840 --> 00:36:48.840 And there's various components. 00:36:48.840 --> 00:36:49.840 So I'm going to try and walk 00:36:49.840 --> 00:36:50.840 through them. 00:36:50.840 --> 00:36:51.840 But certainly if you have any 00:36:51.840 --> 00:36:52.840 questions, let me know. 00:36:52.840 --> 00:36:55.840 So again, these phase one add-ons 00:36:55.840 --> 00:36:57.840 would launch on September 7th 00:36:57.840 --> 00:36:59.840 along with the base service. 00:36:59.840 --> 00:37:01.840 The first add-on that the board 00:37:01.840 --> 00:37:03.840 looked at is the Saturday hours 00:37:03.840 --> 00:37:04.840 extension. 00:37:04.840 --> 00:37:06.840 So currently service on -- and 00:37:06.840 --> 00:37:08.840 that bullet under Saturday hours 00:37:08.840 --> 00:37:09.840 extension should not say Friday. 00:37:09.840 --> 00:37:10.840 It should say Saturday. 00:37:10.840 --> 00:37:11.840 I apologize. 00:37:11.840 --> 00:37:13.840 But they looked at hours of 00:37:13.840 --> 00:37:15.840 service on Saturday and they 00:37:16.000 --> 00:37:16.840 don't end at 8 p.m. 00:37:16.840 --> 00:37:17.840 And they said for people that 00:37:17.840 --> 00:37:18.840 want to go out on the weekends 00:37:18.840 --> 00:37:20.840 maybe connect to the dark green 00:37:20.840 --> 00:37:22.840 line or go to a restaurant or 00:37:22.840 --> 00:37:24.840 some sort of, you know, a 00:37:24.840 --> 00:37:26.840 musical play in one of these 00:37:26.840 --> 00:37:28.840 zones, like things don't end at 00:37:28.840 --> 00:37:29.840 8 p.m. 00:37:29.840 --> 00:37:30.840 on a Saturday. 00:37:30.840 --> 00:37:32.840 So they extended service on 00:37:32.840 --> 00:37:33.840 Saturdays from 8 p.m. 00:37:33.840 --> 00:37:34.840 to 11 p.m. 00:37:34.840 --> 00:37:36.840 They also looked at Sunday 00:37:36.840 --> 00:37:37.840 service. 00:37:37.840 --> 00:37:38.840 So currently we don't offer 00:37:38.840 --> 00:37:39.840 Sunday service. 00:37:39.840 --> 00:37:40.840 And they said wouldn't it be 00:37:40.840 --> 00:37:42.840 really nice if we could offer 00:37:42.840 --> 00:37:43.840 some Sunday service? 00:37:43.840 --> 00:37:44.840 And so they're proposing that 00:37:45.000 --> 00:37:46.840 on Sundays the zones would 00:37:46.840 --> 00:37:47.840 fully operate, but you would 00:37:47.840 --> 00:37:49.840 also be able to connect between 00:37:49.840 --> 00:37:50.840 the zones. 00:37:50.840 --> 00:37:51.840 So what you're seeing here on 00:37:51.840 --> 00:37:53.840 this map is you're seeing blue 00:37:53.840 --> 00:37:54.840 being the base service and the 00:37:54.840 --> 00:37:56.840 yellow being these add-ons. 00:37:56.840 --> 00:37:57.840 You would basically on a Sunday 00:37:57.840 --> 00:37:59.840 be able to travel via GoZone 00:37:59.840 --> 00:38:00.840 with a one-seat ride between 00:38:00.840 --> 00:38:03.840 any of these zones. 00:38:03.840 --> 00:38:04.840 They also looked at Denton 00:38:04.840 --> 00:38:05.840 specifically in the Demian 00:38:05.840 --> 00:38:07.840 neighborhood and said, you 00:38:07.840 --> 00:38:08.840 know, there's a great need for 00:38:08.840 --> 00:38:10.840 service in this neighborhood 00:38:10.840 --> 00:38:11.840 and we don't offer service 00:38:11.840 --> 00:38:12.840 there today. 00:38:12.840 --> 00:38:13.840 And so you'll see up there at 00:38:14.000 --> 00:38:14.840 the top of the map outlined in 00:38:14.840 --> 00:38:15.840 yellow. 00:38:15.840 --> 00:38:18.840 They extended the Denton GoZone 00:38:18.840 --> 00:38:19.840 to include this Demian 00:38:19.840 --> 00:38:21.840 extension as well as I believe 00:38:21.840 --> 00:38:22.840 there's a development, like a 00:38:22.840 --> 00:38:23.840 new neighborhood development 00:38:23.840 --> 00:38:25.840 within that zone as well. 00:38:25.840 --> 00:38:26.840 And so what you're seeing in 00:38:26.840 --> 00:38:27.840 yellow, that will kind of 00:38:27.840 --> 00:38:28.840 become the new boundary of the 00:38:28.840 --> 00:38:31.840 Denton GoZone. 00:38:31.840 --> 00:38:32.840 Specifically for Lewisville and 00:38:32.840 --> 00:38:33.840 Highland Village, they looked 00:38:33.840 --> 00:38:35.840 at commuter traffic. 00:38:35.840 --> 00:38:36.840 Lewisville and Highland Village 00:38:36.840 --> 00:38:38.840 have a high demand to bring 00:38:38.840 --> 00:38:39.840 workers into their 00:38:39.840 --> 00:38:40.840 communities. 00:38:40.840 --> 00:38:42.840 And we recognize that the A 00:38:43.000 --> 00:38:45.840 train frequency is not where it 00:38:45.840 --> 00:38:46.840 needs to be, but we're working 00:38:46.840 --> 00:38:48.840 to get there. 00:38:48.840 --> 00:38:50.840 And so they looked at how could 00:38:50.840 --> 00:38:51.840 we provide sustainable 00:38:51.840 --> 00:38:53.840 transportation to those who are 00:38:53.840 --> 00:38:55.840 coming into that zone and need 00:38:55.840 --> 00:38:57.840 to get to, you know, an early 00:38:57.840 --> 00:38:59.840 morning work day for shift work 00:38:59.840 --> 00:39:00.840 or whatnot. 00:39:00.840 --> 00:39:02.840 And so we've created, although 00:39:02.840 --> 00:39:04.840 the name is not very elegant, 00:39:04.840 --> 00:39:06.840 the Dart-Frankford Station to 00:39:06.840 --> 00:39:07.840 Lewisville-Highland Village 00:39:07.840 --> 00:39:08.840 GoZone. 00:39:08.840 --> 00:39:09.840 And basically what you'll see 00:39:09.840 --> 00:39:10.840 at the bottom of the map, there 00:39:10.840 --> 00:39:12.840 are two train icons. 00:39:13.000 --> 00:39:14.840 The one on the top is where the 00:39:14.840 --> 00:39:15.840 Frankfurt Station is. 00:39:15.840 --> 00:39:16.840 That does not connect to our A 00:39:16.840 --> 00:39:18.840 train, but it is closest to the 00:39:18.840 --> 00:39:19.840 Lewisville-Highland Village 00:39:19.840 --> 00:39:20.840 Zone. 00:39:20.840 --> 00:39:22.840 So we would create a hub at the 00:39:22.840 --> 00:39:23.840 Dart-Frankford Station that if 00:39:23.840 --> 00:39:24.840 people were taking the green 00:39:24.840 --> 00:39:26.840 line, they could get off at the 00:39:26.840 --> 00:39:27.840 Dart-Frankford Station, they 00:39:27.840 --> 00:39:29.840 could book a ride on GoZone, and 00:39:29.840 --> 00:39:30.840 it would take them to any 00:39:30.840 --> 00:39:31.840 location within the Lewisville 00:39:31.840 --> 00:39:33.840 Highland Village GoZone. 00:39:33.840 --> 00:39:36.840 And then in return, it would get 00:39:36.840 --> 00:39:37.840 them back. 00:39:37.840 --> 00:39:38.840 And so that service is only 00:39:38.840 --> 00:39:39.840 available Monday through Friday 00:39:39.840 --> 00:39:41.840 kind of during commuter peak 00:39:41.840 --> 00:39:42.840 hours. 00:39:43.000 --> 00:39:45.840 We also looked at growing the 00:39:45.840 --> 00:39:48.840 areas in Lewisville, so the 00:39:48.840 --> 00:39:49.840 Business 121 North Zone 00:39:49.840 --> 00:39:51.840 Expansion, which you'll see off 00:39:51.840 --> 00:39:52.840 to the right in yellow. 00:39:52.840 --> 00:39:54.840 Before you move on, could you 00:39:54.840 --> 00:39:55.840 pull up the Frankteloo or 00:39:55.840 --> 00:39:56.840 something like that? 00:39:56.840 --> 00:39:59.840 Just a suggestion. 00:39:59.840 --> 00:40:00.840 Carry on. 00:40:00.840 --> 00:40:01.840 I like that. 00:40:01.840 --> 00:40:02.840 A little bit of this and a 00:40:02.840 --> 00:40:03.840 little bit of that. 00:40:03.840 --> 00:40:06.840 Just marrying it up together. 00:40:06.840 --> 00:40:09.840 We'll consider that. 00:40:09.840 --> 00:40:10.840 So the Business 121 North Zone 00:40:11.000 --> 00:40:13.840 Expansion provides service to 00:40:13.840 --> 00:40:14.840 highly dense areas where 00:40:14.840 --> 00:40:15.840 there's some apartment as well 00:40:15.840 --> 00:40:17.840 as retail offerings. 00:40:17.840 --> 00:40:19.840 And so that would be considered 00:40:19.840 --> 00:40:20.840 an extension of the Lewisville 00:40:20.840 --> 00:40:22.840 Highland Village Zone. 00:40:22.840 --> 00:40:23.840 This would be the first time 00:40:23.840 --> 00:40:24.840 that you would see what we're 00:40:24.840 --> 00:40:26.840 calling intra-zone travel. 00:40:26.840 --> 00:40:27.840 So you could travel on a one 00:40:27.840 --> 00:40:29.840 seat ride anywhere between the 00:40:29.840 --> 00:40:30.840 Lewisville Highland Village Go 00:40:30.840 --> 00:40:31.840 Zone and anywhere within those 00:40:31.840 --> 00:40:34.840 yellow zones to the right, so 00:40:34.840 --> 00:40:37.840 the Business 121 North Zone. 00:40:37.840 --> 00:40:38.840 And then we're offering a 00:40:39.000 --> 00:40:41.840 guaranteed ride home expansion. 00:40:41.840 --> 00:40:42.840 And so this is provided Monday 00:40:42.840 --> 00:40:43.840 through Saturday for three 00:40:43.840 --> 00:40:45.840 additional hours after the base 00:40:45.840 --> 00:40:46.840 service ends. 00:40:46.840 --> 00:40:47.840 We have continually received 00:40:47.840 --> 00:40:49.840 feedback that the A train does 00:40:49.840 --> 00:40:51.840 not operate late enough. 00:40:51.840 --> 00:40:53.840 And so what we would do is say 00:40:53.840 --> 00:40:55.840 that you went to a Mavs game on 00:40:55.840 --> 00:40:56.840 a Saturday. 00:40:56.840 --> 00:40:57.840 You parked at an A train 00:40:57.840 --> 00:40:58.840 station. 00:40:58.840 --> 00:40:59.840 You took the A train to connect 00:40:59.840 --> 00:41:00.840 to the dark green line. 00:41:00.840 --> 00:41:02.840 You went to a Mavs game. 00:41:02.840 --> 00:41:03.840 The Mavs game goes into 00:41:03.840 --> 00:41:04.840 overtime. 00:41:04.840 --> 00:41:06.840 And so by the time you get back 00:41:06.840 --> 00:41:07.840 on the dark green line and you 00:41:08.000 --> 00:41:08.840 come back to Denton or, you 00:41:08.840 --> 00:41:10.840 know, to Denton County, the A 00:41:10.840 --> 00:41:12.840 train has stopped running. 00:41:12.840 --> 00:41:13.840 What do you do, right? 00:41:13.840 --> 00:41:14.840 That's the reason why a lot of 00:41:14.840 --> 00:41:16.840 folks don't use the A train late 00:41:16.840 --> 00:41:17.840 in the evening to do 00:41:17.840 --> 00:41:19.840 entertainment events. 00:41:19.840 --> 00:41:20.840 Well, this guaranteed ride home 00:41:20.840 --> 00:41:23.840 would allow you to come back to 00:41:23.840 --> 00:41:24.840 the Trinity Mill Station just 00:41:24.840 --> 00:41:25.840 like you would on the dark 00:41:25.840 --> 00:41:26.840 green line to connect to the A 00:41:26.840 --> 00:41:27.840 train. 00:41:27.840 --> 00:41:28.840 You could book yourself a Go Zone 00:41:28.840 --> 00:41:30.840 ride between those three hours 00:41:30.840 --> 00:41:31.840 of extension. 00:41:31.840 --> 00:41:34.840 So it's from 11 p.m. until 2 a.m. 00:41:34.840 --> 00:41:35.840 You'd be able to book a ride on 00:41:35.840 --> 00:41:36.840 Go Zone, and it would take you 00:41:37.000 --> 00:41:39.840 to one destination within any of 00:41:39.840 --> 00:41:40.840 the zones. 00:41:40.840 --> 00:41:41.840 So you could go from Trinity 00:41:41.840 --> 00:41:44.840 Mills to, you know, the Med Park 00:41:44.840 --> 00:41:46.840 Station in Denton if you wanted. 00:41:46.840 --> 00:41:47.840 You could go from Trinity Mills 00:41:47.840 --> 00:41:49.840 to your house. 00:41:49.840 --> 00:41:50.840 You could go Trinity Mills to a 00:41:50.840 --> 00:41:51.840 7-Eleven. 00:41:51.840 --> 00:41:53.840 Whatever your final destination 00:41:53.840 --> 00:41:54.840 is, the difference is it's just 00:41:54.840 --> 00:41:56.840 a one-seat ride. 00:41:56.840 --> 00:42:00.840 So the core base service itself 00:42:00.840 --> 00:42:01.840 would not be operating. 00:42:01.840 --> 00:42:04.840 It would just be that ride home. 00:42:04.840 --> 00:42:05.840 And so these are the expansions 00:42:06.000 --> 00:42:09.840 that the DCTA board added to 00:42:09.840 --> 00:42:11.840 the proposal of Phase 1 00:42:11.840 --> 00:42:12.840 specifically to provide 00:42:12.840 --> 00:42:14.840 additional service. 00:42:14.840 --> 00:42:16.840 I'll stop for questions because 00:42:16.840 --> 00:42:17.840 I anticipate that there will be 00:42:17.840 --> 00:42:18.840 questions on this. 00:42:18.840 --> 00:42:20.840 But if not, I can move on, but 00:42:20.840 --> 00:42:21.840 at least want to give you the 00:42:21.840 --> 00:42:22.840 opportunity. 00:42:22.840 --> 00:42:23.840 >> All right. 00:42:23.840 --> 00:42:24.840 Go ahead, Councilmember Arbiter. 00:42:24.840 --> 00:42:26.840 Anything on this slide? 00:42:26.840 --> 00:42:27.840 >> No. 00:42:27.840 --> 00:42:28.840 >> Okay. 00:42:28.840 --> 00:42:29.840 >> Just a comment. 00:42:29.840 --> 00:42:32.840 >> Go ahead, Councilmember Moutzer. 00:42:32.840 --> 00:42:33.840 >> Yeah, not a question. 00:42:33.840 --> 00:42:34.840 Just a comment. 00:42:35.000 --> 00:42:39.840 A 13-ride home is a great idea. 00:42:39.840 --> 00:42:41.840 >> Chair, I wanted to ask you a 00:42:41.840 --> 00:42:43.840 really quick question. 00:42:43.840 --> 00:42:45.840 Mr. Polster is going to have to 00:42:45.840 --> 00:42:47.840 sign off at 10 a.m. this 00:42:47.840 --> 00:42:48.840 morning. 00:42:48.840 --> 00:42:50.840 I know Nicole is in the middle of 00:42:50.840 --> 00:42:52.840 her presentation, and it may take 00:42:52.840 --> 00:42:53.840 a little bit longer. 00:42:53.840 --> 00:42:55.840 I wanted to see if you wanted to 00:42:55.840 --> 00:42:57.840 take an opportunity to pause with 00:42:57.840 --> 00:42:59.840 this presentation and allow Mr. 00:42:59.840 --> 00:43:01.840 Polster to make his presentation 00:43:01.840 --> 00:43:02.840 and then we could come back to 00:43:02.840 --> 00:43:03.840 Nicole's. 00:43:04.000 --> 00:43:04.840 >> Okay. 00:43:04.840 --> 00:43:05.840 I'm open to that. 00:43:05.840 --> 00:43:08.840 My serious question for John is 00:43:08.840 --> 00:43:10.840 can he do anything in 15 minutes 00:43:10.840 --> 00:43:11.840 or 14 minutes, whatever we've 00:43:11.840 --> 00:43:12.840 got left? 00:43:12.840 --> 00:43:14.840 >> He has told me he can. 00:43:14.840 --> 00:43:15.840 And so -- 00:43:15.840 --> 00:43:17.840 >> Is that all right, Nicole? 00:43:17.840 --> 00:43:18.840 >> Absolutely. 00:43:18.840 --> 00:43:19.840 I am here all day. 00:43:19.840 --> 00:43:20.840 >> Okay. 00:43:20.840 --> 00:43:21.840 I appreciate your flexibility. 00:43:21.840 --> 00:43:22.840 >> I apologize, Nicole. 00:43:22.840 --> 00:43:23.840 >> It's okay. 00:43:23.840 --> 00:43:24.840 >> Just know this may take a 00:43:24.840 --> 00:43:25.840 little bit longer and want to 00:43:25.840 --> 00:43:26.840 give you ample opportunity to 00:43:26.840 --> 00:43:27.840 take the presentation. 00:43:27.840 --> 00:43:28.840 >> Absolutely. 00:43:28.840 --> 00:43:29.840 >> You're all kinds of flexible 00:43:29.840 --> 00:43:30.840 today. 00:43:30.840 --> 00:43:31.840 So we're going to -- so I'll take 00:43:32.000 --> 00:43:34.840 this one. 00:43:34.840 --> 00:43:37.840 We'll open item C, receive a 00:43:37.840 --> 00:43:39.840 report and hold the discussion 00:43:39.840 --> 00:43:40.840 regarding city of debt and 00:43:40.840 --> 00:43:41.840 transportation mobility project 00:43:41.840 --> 00:43:42.840 status report. 00:43:42.840 --> 00:43:43.840 Mr. Polster. 00:43:43.840 --> 00:43:45.840 >> My apologies for the schedule 00:43:45.840 --> 00:43:46.840 conflict. 00:43:46.840 --> 00:43:48.840 I'm going to share the report 00:43:48.840 --> 00:43:50.840 and I will follow the same 00:43:50.840 --> 00:43:51.840 process. 00:43:51.840 --> 00:43:52.840 If you have any questions, I'll 00:43:52.840 --> 00:43:59.840 pull it down. 00:44:00.000 --> 00:44:04.840 Do you all see it? 00:44:04.840 --> 00:44:05.840 >> Yes, sir. 00:44:05.840 --> 00:44:06.840 >> Okay. 00:44:06.840 --> 00:44:08.840 So this is the city of Denton's 00:44:08.840 --> 00:44:09.840 transportation mobility project 00:44:09.840 --> 00:44:10.840 report. 00:44:10.840 --> 00:44:12.840 It covers all of the primarily 00:44:12.840 --> 00:44:14.840 on-system projects that city of 00:44:14.840 --> 00:44:16.840 Denton are involved in or 00:44:16.840 --> 00:44:19.840 interested in from a tex dot 00:44:19.840 --> 00:44:20.840 standpoint. 00:44:20.840 --> 00:44:23.840 We have general project summary 00:44:23.840 --> 00:44:26.840 sheet of what the projects are 00:44:26.840 --> 00:44:28.840 and who is -- when they are 00:44:29.000 --> 00:44:30.840 going to let and approximate 00:44:30.840 --> 00:44:31.840 dollar amounts. 00:44:31.840 --> 00:44:33.840 So you'll see this report 00:44:33.840 --> 00:44:36.840 covers about 2.6 billion 00:44:36.840 --> 00:44:37.840 dollars worth of roadway 00:44:37.840 --> 00:44:39.840 improvements in and around the 00:44:39.840 --> 00:44:40.840 city of Denton. 00:44:40.840 --> 00:44:43.840 First project that we cover is 00:44:43.840 --> 00:44:45.840 FM 2181 north-south. 00:44:45.840 --> 00:44:48.840 It's a section from where 2181 00:44:48.840 --> 00:44:51.840 ends near 2499 and then moves 00:44:51.840 --> 00:44:53.840 forward up to Lillian Miller. 00:44:53.840 --> 00:44:55.840 We're widening it as a six- 00:44:55.840 --> 00:44:57.840 lane divided urban facility. 00:44:58.000 --> 00:45:00.840 For those new to the committee, 00:45:00.840 --> 00:45:02.840 this project was originally 00:45:02.840 --> 00:45:04.840 contracted to a different firm 00:45:04.840 --> 00:45:06.840 that went bankrupt and so the 00:45:06.840 --> 00:45:08.840 state had to re-let the project 00:45:08.840 --> 00:45:11.840 and Zachary was the low bidder 00:45:11.840 --> 00:45:14.840 and so it changed our schedule 00:45:14.840 --> 00:45:17.840 to a degree to accommodate the 00:45:17.840 --> 00:45:20.840 new time for the new contractor. 00:45:20.840 --> 00:45:22.840 When we have a report on a 00:45:22.840 --> 00:45:23.840 project that's under 00:45:23.840 --> 00:45:25.840 construction, we get a tex dot 00:45:25.840 --> 00:45:26.840 monthly project report. 00:45:27.000 --> 00:45:30.840 It tells who the project 00:45:30.840 --> 00:45:33.840 manager is, the contractor's 00:45:33.840 --> 00:45:36.840 superintendent for in this case 00:45:36.840 --> 00:45:37.840 Zachary. 00:45:37.840 --> 00:45:40.840 When the project began and here 00:45:40.840 --> 00:45:41.840 it shows anticipated 00:45:41.840 --> 00:45:43.840 completion date of March 22, it 00:45:43.840 --> 00:45:44.840 gives the current activity and 00:45:44.840 --> 00:45:45.840 right now if you've been out 00:45:45.840 --> 00:45:46.840 there you see we're doing 00:45:46.840 --> 00:45:49.840 subgrade work, doing a lot of 00:45:49.840 --> 00:45:52.840 lines, stabilization and as you 00:45:52.840 --> 00:45:55.840 dig up on an existing facility 00:45:56.000 --> 00:45:57.840 you'll always have various 00:45:57.840 --> 00:45:59.840 utility conflicts and so as we 00:45:59.840 --> 00:46:01.840 come across those we address 00:46:01.840 --> 00:46:04.840 them and we're continually 00:46:04.840 --> 00:46:06.840 making those changes and we are 00:46:06.840 --> 00:46:08.840 still on track for the March 00:46:08.840 --> 00:46:12.840 22 completion date. 00:46:12.840 --> 00:46:14.840 The forward drive, we just had 00:46:14.840 --> 00:46:16.840 the ribbon cutting on this 00:46:16.840 --> 00:46:18.840 project on April 26th. 00:46:18.840 --> 00:46:21.840 It was somewhat apropos in the 00:46:21.840 --> 00:46:23.840 middle of our presentation the 00:46:23.840 --> 00:46:25.840 Union Pacific drove a train 00:46:26.000 --> 00:46:27.840 that would commemorate the 00:46:27.840 --> 00:46:29.840 opening of the project so that 00:46:29.840 --> 00:46:30.840 was interesting. 00:46:30.840 --> 00:46:33.840 So this project still has a few 00:46:33.840 --> 00:46:35.840 what we call closeout punch list 00:46:35.840 --> 00:46:37.840 items but essentially probably 00:46:37.840 --> 00:46:39.840 next month this will not be in 00:46:39.840 --> 00:46:41.840 your report because the road is 00:46:41.840 --> 00:46:44.840 open to traffic and essentially 00:46:44.840 --> 00:46:46.840 completed as far as the 00:46:46.840 --> 00:46:48.840 residents are concerned. 00:46:48.840 --> 00:46:50.840 The next big project is your 00:46:50.840 --> 00:46:52.840 Mayhill 35E project and again 00:46:52.840 --> 00:46:54.840 those new to the mobility 00:46:55.000 --> 00:46:55.840 infrastructure. 00:46:55.840 --> 00:46:57.840 When you envision what was at 00:46:57.840 --> 00:46:59.840 or is at loop 288 and 35 that 00:46:59.840 --> 00:47:01.840 has 10 lanes of traffic 00:47:01.840 --> 00:47:03.840 underneath the interstate. 00:47:03.840 --> 00:47:05.840 When Mayhill is done there will 00:47:05.840 --> 00:47:07.840 be 12 lanes of traffic 00:47:07.840 --> 00:47:09.840 underneath 35. 00:47:09.840 --> 00:47:11.840 We're also at Brinker we're 00:47:11.840 --> 00:47:13.840 adding bypass furnace roads so 00:47:13.840 --> 00:47:15.840 currently when you exit Mayhill 00:47:15.840 --> 00:47:17.840 to get to loop 288 you have to 00:47:17.840 --> 00:47:19.840 stop at the Brinker signal in 00:47:19.840 --> 00:47:21.840 both directions if you exit 288 00:47:21.840 --> 00:47:23.840 to get to Mayhill you have to 00:47:24.000 --> 00:47:25.840 stop at the Brinker signal. 00:47:25.840 --> 00:47:27.840 This project will also include 00:47:27.840 --> 00:47:29.840 bypass furnace roads so if you 00:47:29.840 --> 00:47:31.840 exit for 288 and want to go to 00:47:31.840 --> 00:47:33.840 288 we'll go straight over the 00:47:33.840 --> 00:47:36.840 Brinker structure and stop at 00:47:36.840 --> 00:47:38.840 loop 288 instead of the same 00:47:38.840 --> 00:47:40.840 one Brinker same and reverse 00:47:40.840 --> 00:47:41.840 going southbound. 00:47:41.840 --> 00:47:43.840 Currently we are in the process 00:47:43.840 --> 00:47:45.840 of acquiring the remaining 00:47:45.840 --> 00:47:48.840 parcels of land that we had to 00:47:48.840 --> 00:47:50.840 add because of those bypass 00:47:50.840 --> 00:47:52.840 ramps and we're working on 00:47:53.000 --> 00:47:54.840 utility relocations and if you 00:47:54.840 --> 00:47:57.840 drove by there you'll see that 00:47:57.840 --> 00:47:59.840 for example on James Wood they 00:47:59.840 --> 00:48:01.840 have already moved the parking 00:48:01.840 --> 00:48:04.840 lot and put up the SWP3 wall 00:48:04.840 --> 00:48:07.840 and they're clearing the right 00:48:07.840 --> 00:48:10.840 away in anticipation of this 00:48:10.840 --> 00:48:13.840 ready to let of June 23. 00:48:13.840 --> 00:48:16.840 And by the time we get to that 00:48:16.840 --> 00:48:18.840 point we'll have this thing 00:48:18.840 --> 00:48:19.840 completely funded. 00:48:19.840 --> 00:48:21.840 We currently have 62. 00:48:22.000 --> 00:48:24.840 Right now it says that it's 77 00:48:24.840 --> 00:48:26.840 and the reason it's 77 is 00:48:26.840 --> 00:48:31.840 because we have to add in 4% 00:48:31.840 --> 00:48:34.840 per year for the let year so 00:48:34.840 --> 00:48:36.840 it's 4, 8, 12% but as we get 00:48:36.840 --> 00:48:38.840 closer to June 23 and actually 00:48:38.840 --> 00:48:40.840 let the project that dollar will 00:48:40.840 --> 00:48:42.840 go down consistent with what we 00:48:42.840 --> 00:48:48.840 believe the actual price is. 00:48:48.840 --> 00:48:50.840 Next project is the Dallas 00:48:51.000 --> 00:48:52.840 Center Improvements. 00:48:52.840 --> 00:48:54.840 This was the project where we're 00:48:54.840 --> 00:48:56.840 at Calloways and we were having 00:48:56.840 --> 00:48:58.840 some issues with traffic 00:48:58.840 --> 00:49:00.840 conflicts coming out of 00:49:00.840 --> 00:49:02.840 Calloways parking lot trying to 00:49:02.840 --> 00:49:04.840 get to the northbound 00:49:04.840 --> 00:49:05.840 furniture. 00:49:05.840 --> 00:49:07.840 City staff worked with TxDOT 00:49:07.840 --> 00:49:09.840 area office, put up those 00:49:09.840 --> 00:49:11.840 bollards and we think it's 00:49:11.840 --> 00:49:13.840 working pretty well right now 00:49:13.840 --> 00:49:15.840 and so we'll -- this project 00:49:15.840 --> 00:49:18.840 will stay on for a couple more 00:49:18.840 --> 00:49:20.840 iterations until we make sure 00:49:21.000 --> 00:49:22.840 that there's nothing else we 00:49:22.840 --> 00:49:24.840 need to do and then if we think 00:49:24.840 --> 00:49:26.840 we're good, we'll pull this off 00:49:26.840 --> 00:49:28.840 the report as well. 00:49:28.840 --> 00:49:29.840 Okay. 00:49:29.840 --> 00:49:32.840 35E, 35, 35W merge. 00:49:32.840 --> 00:49:34.840 This is the two 35s in Denton 00:49:34.840 --> 00:49:37.840 and then all the way up to 77. 00:49:37.840 --> 00:49:39.840 This project, again, is fully 00:49:39.840 --> 00:49:40.840 funded. 00:49:40.840 --> 00:49:42.840 The difference between the two 00:49:42.840 --> 00:49:44.840 prices is the inflation that 00:49:44.840 --> 00:49:46.840 will come down as we move closer 00:49:46.840 --> 00:49:47.840 to let date. 00:49:47.840 --> 00:49:49.840 The last parcel that was needed 00:49:50.000 --> 00:49:52.840 to get to Denton was TxDOT. 00:49:52.840 --> 00:49:54.840 We had a contract that City of 00:49:54.840 --> 00:49:56.840 Denton, Denton County had to 00:49:56.840 --> 00:49:58.840 execute with TxDOT. 00:49:58.840 --> 00:50:00.840 That happened last week and we 00:50:00.840 --> 00:50:02.840 hand carried that contract to 00:50:02.840 --> 00:50:04.840 TxDOT and so all the right 00:50:04.840 --> 00:50:06.840 away is acquired and they are 00:50:06.840 --> 00:50:08.840 now moving into the utility 00:50:08.840 --> 00:50:10.840 relocation phase and there are 00:50:10.840 --> 00:50:12.840 significant coordination that 00:50:12.840 --> 00:50:14.840 is required for City of Denton 00:50:14.840 --> 00:50:16.840 and TxDOT in this corridor 00:50:16.840 --> 00:50:18.840 because the city has both -- 00:50:19.000 --> 00:50:20.840 TxDOT and TME and we were 00:50:20.840 --> 00:50:22.840 meeting regularly with TxDOT 00:50:22.840 --> 00:50:24.840 on accommodating those 00:50:24.840 --> 00:50:26.840 utilities with minimal impact 00:50:26.840 --> 00:50:28.840 to both the utility provider 00:50:28.840 --> 00:50:30.840 and adjacent property owners. 00:50:30.840 --> 00:50:32.840 And again, it's got a ready to 00:50:32.840 --> 00:50:34.840 let of June 22. 00:50:34.840 --> 00:50:36.840 For those that are new to the 00:50:36.840 --> 00:50:37.840 committee, the difference 00:50:37.840 --> 00:50:39.840 between the ready to let and the 00:50:39.840 --> 00:50:41.840 let date, the ready to let is 00:50:41.840 --> 00:50:43.840 when all of the environmental 00:50:43.840 --> 00:50:45.840 work is done, the right away is 00:50:45.840 --> 00:50:47.840 complete and utilities are 00:50:48.000 --> 00:50:49.840 ready to let when they come to 00:50:49.840 --> 00:50:51.840 their -- that particular year. 00:50:51.840 --> 00:50:53.840 January 25 is an administrative 00:50:53.840 --> 00:50:54.840 date. 00:50:54.840 --> 00:50:56.840 It's outside the four-year 00:50:56.840 --> 00:50:57.840 period. 00:50:57.840 --> 00:50:59.840 But when we get the project 00:50:59.840 --> 00:51:01.840 ready to let in June 22, these 00:51:01.840 --> 00:51:03.840 dollars are already available 00:51:03.840 --> 00:51:06.840 and will be moved up to the June 00:51:06.840 --> 00:51:11.840 22 let date. 00:51:11.840 --> 00:51:14.840 So this project includes this 00:51:14.840 --> 00:51:16.840 area from the merge to 3/8, but 00:51:17.000 --> 00:51:18.840 in the interim we've got so much 00:51:18.840 --> 00:51:20.840 trauma associated with the merge 00:51:20.840 --> 00:51:22.840 and the traffic trying to get to 00:51:22.840 --> 00:51:24.840 3/8 that City didn't work with, 00:51:24.840 --> 00:51:26.840 TxDOT, and this only shows the 00:51:26.840 --> 00:51:28.840 northern half of the exhibit 00:51:28.840 --> 00:51:30.840 because if we tried to show the 00:51:30.840 --> 00:51:32.840 whole exhibit, you wouldn't be 00:51:32.840 --> 00:51:34.840 able to see anything because 00:51:34.840 --> 00:51:36.840 it would be too small. 00:51:36.840 --> 00:51:38.840 But it's in reverse on the 00:51:38.840 --> 00:51:39.840 backside. 00:51:39.840 --> 00:51:41.840 So right now you have an off 00:51:41.840 --> 00:51:43.840 ramp that's right here that 00:51:43.840 --> 00:51:45.840 comes right onto the frontage 00:51:46.000 --> 00:51:46.840 road. 00:51:46.840 --> 00:51:48.840 If you want to install an on 00:51:48.840 --> 00:51:51.840 ramp out, install an on ramp, 00:51:51.840 --> 00:51:53.840 add pavement to the northbound 00:51:53.840 --> 00:51:55.840 portion of the frontage road to 00:51:55.840 --> 00:51:57.840 have a larger turning bay for 00:51:57.840 --> 00:51:59.840 the right turn lane, add 00:51:59.840 --> 00:52:02.840 additional lane for the U-turn, 00:52:02.840 --> 00:52:05.840 pull the nose of the 00:52:05.840 --> 00:52:07.840 intersection, make some changes 00:52:07.840 --> 00:52:09.840 there because currently right 00:52:09.840 --> 00:52:12.840 now you've got a U-turn, a left 00:52:13.000 --> 00:52:15.840 turn lane, a dual left and then 00:52:15.840 --> 00:52:16.840 a straight. 00:52:16.840 --> 00:52:18.840 And what we're going to do is 00:52:18.840 --> 00:52:20.840 have two dual lefts and two 00:52:20.840 --> 00:52:21.840 through when we're done. 00:52:21.840 --> 00:52:23.840 So you'll have four vehicles be 00:52:23.840 --> 00:52:24.840 able to go through the 00:52:24.840 --> 00:52:26.840 intersection at the same time 00:52:26.840 --> 00:52:27.840 while not blocking your right 00:52:27.840 --> 00:52:28.840 turn lane. 00:52:28.840 --> 00:52:29.840 So we'll put more traffic 00:52:29.840 --> 00:52:30.840 through the intersection. 00:52:30.840 --> 00:52:32.840 And on the southern part, we 00:52:32.840 --> 00:52:35.840 will take the on ramp and make 00:52:35.840 --> 00:52:37.840 it an off ramp so that if you 00:52:37.840 --> 00:52:39.840 want to get to 3/8, you'll exit 00:52:39.840 --> 00:52:41.840 just further south from this 00:52:42.000 --> 00:52:42.840 intersection and run the 00:52:42.840 --> 00:52:43.840 frontage road. 00:52:43.840 --> 00:52:44.840 In between those two ramps, 00:52:44.840 --> 00:52:46.840 we'll add an auxiliary lane 00:52:46.840 --> 00:52:47.840 between the ramps on the main 00:52:47.840 --> 00:52:48.840 lanes so there will be more 00:52:48.840 --> 00:52:49.840 capacity there. 00:52:49.840 --> 00:52:52.840 And we believe that this will 00:52:52.840 --> 00:52:54.840 alleviate the congestion that's 00:52:54.840 --> 00:52:55.840 there currently. 00:52:55.840 --> 00:52:58.840 And the plan is to let the 00:52:58.840 --> 00:52:59.840 project this July. 00:52:59.840 --> 00:53:01.840 And we believe that we'll get 00:53:01.840 --> 00:53:03.840 it done by January or maybe a 00:53:03.840 --> 00:53:04.840 little bit earlier because it's 00:53:04.840 --> 00:53:05.840 mostly just maintenance. 00:53:05.840 --> 00:53:07.840 So by the end of the year, 00:53:07.840 --> 00:53:10.840 hopefully we'll have this issue 00:53:11.000 --> 00:53:11.840 resolved. 00:53:11.840 --> 00:53:13.840 That $2.3 million was money 00:53:13.840 --> 00:53:14.840 that came from TechSite's 00:53:14.840 --> 00:53:15.840 maintenance. 00:53:15.840 --> 00:53:17.840 So all we had to do was provide 00:53:17.840 --> 00:53:19.840 the problem and TechSite 00:53:19.840 --> 00:53:21.840 provided the solution. 00:53:21.840 --> 00:53:24.840 >> January 22, it's on my 00:53:24.840 --> 00:53:25.840 calendar, Sean. 00:53:25.840 --> 00:53:26.840 >> Okay. 00:53:26.840 --> 00:53:27.840 Absolutely. 00:53:27.840 --> 00:53:28.840 All right. 00:53:28.840 --> 00:53:31.840 Further to the north, it's a 00:53:31.840 --> 00:53:33.840 smaller picture because it's a 00:53:33.840 --> 00:53:34.840 lot larger. 00:53:34.840 --> 00:53:37.840 This is a $800 million job that 00:53:37.840 --> 00:53:39.840 will again is ready in March of 00:53:40.000 --> 00:53:41.840 2023 and when it's ready it will 00:53:41.840 --> 00:53:42.840 go. 00:53:42.840 --> 00:53:43.840 It takes it from the previous 00:53:43.840 --> 00:53:45.840 job of '77 all the way to the 00:53:45.840 --> 00:53:46.840 county line. 00:53:46.840 --> 00:53:48.840 It's going from the four-lane 00:53:48.840 --> 00:53:51.840 facility to a six-lane urban 00:53:51.840 --> 00:53:54.840 with continuous frontage roads. 00:53:54.840 --> 00:53:56.840 We're in the process of working 00:53:56.840 --> 00:53:58.840 on the utility, coordination 00:53:58.840 --> 00:54:01.840 with significant providers, and 00:54:01.840 --> 00:54:03.840 we are in the process of 00:54:03.840 --> 00:54:04.840 completing right-of-way 00:54:04.840 --> 00:54:05.840 acquisition. 00:54:05.840 --> 00:54:06.840 We should be done in a couple 00:54:06.840 --> 00:54:07.840 of months. 00:54:07.840 --> 00:54:09.840 And again, this project is fully 00:54:10.000 --> 00:54:10.840 in our interest. 00:54:10.840 --> 00:54:11.840 It's a lot of fun. 00:54:11.840 --> 00:54:12.840 It's a lot of fun. 00:54:12.840 --> 00:54:13.840 It's a lot of fun. 00:54:13.840 --> 00:54:14.840 It's a lot of fun. 00:54:14.840 --> 00:54:15.840 It's a lot of fun. 00:54:15.840 --> 00:54:16.840 It's a lot of fun. 00:54:16.840 --> 00:54:17.840 It's a lot of fun. 00:54:17.840 --> 00:54:18.840 It's a lot of fun. 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lot of fun. 00:57:27.840 --> 00:57:28.840 It's a lot of fun. 00:57:28.840 --> 00:57:29.840 It's a lot of fun. 00:57:29.840 --> 00:57:30.840 It's a lot of fun. 00:57:30.840 --> 00:57:31.840 It's a lot of fun. 00:57:31.840 --> 00:57:32.840 It's a lot of fun. 00:57:32.840 --> 00:57:33.840 It's a lot of fun. 00:57:33.840 --> 00:57:34.840 It's a lot of fun. 00:57:34.840 --> 00:57:35.840 It's a lot of fun. 00:57:35.840 --> 00:57:36.840 It's a lot of fun. 00:57:36.840 --> 00:57:37.840 It's a lot of fun. 00:57:37.840 --> 00:57:38.840 It's a lot of fun. 00:57:38.840 --> 00:57:39.840 It's a lot of fun. 00:57:39.840 --> 00:57:40.840 It's a lot of fun. 00:57:40.840 --> 00:57:41.840 It's a lot of fun. 00:57:42.000 --> 00:57:42.840 It's a lot of fun. 00:57:42.840 --> 00:57:43.840 It's a lot of fun. 00:57:43.840 --> 00:57:44.840 It's a lot of fun. 00:57:44.840 --> 00:57:45.840 It's a lot of fun. 00:57:45.840 --> 00:57:46.840 It's a lot of fun. 00:57:46.840 --> 00:57:47.840 It's a lot of fun. 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lot of fun. 00:59:39.840 --> 00:59:40.840 It's a lot of fun. 00:59:40.840 --> 00:59:41.840 It's a lot of fun. 00:59:41.840 --> 00:59:42.840 It's a lot of fun. 00:59:42.840 --> 00:59:43.840 It's a lot of fun. 00:59:43.840 --> 00:59:44.840 It's a lot of fun. 00:59:44.840 --> 00:59:45.840 It's a lot of fun. 00:59:45.840 --> 00:59:46.840 It's a lot of fun. 00:59:46.840 --> 00:59:47.840 It's a lot of fun. 00:59:47.840 --> 00:59:48.840 It's a lot of fun. 00:59:48.840 --> 00:59:49.840 It's a lot of fun. 00:59:49.840 --> 00:59:50.840 It's a lot of fun. 00:59:50.840 --> 00:59:51.840 It's a lot of fun. 00:59:52.000 --> 00:59:57.840 It's a lot of fun. 00:59:57.840 --> 00:59:58.840 It's a lot of fun. 00:59:58.840 --> 00:59:59.840 It's a lot of fun. 00:59:59.840 --> 01:00:00.840 It's a lot of fun. 01:00:00.840 --> 01:00:01.840 It's a lot of fun. 01:00:01.840 --> 01:00:02.840 It's a lot of fun. 01:00:02.840 --> 01:00:03.840 It's a lot of fun. 01:00:03.840 --> 01:00:04.840 It's a lot of fun. 01:00:04.840 --> 01:00:05.840 It's a lot of fun. 01:00:05.840 --> 01:00:06.840 It's a lot of fun. 01:00:06.840 --> 01:00:07.840 It's a lot of fun. 01:00:07.840 --> 01:00:08.840 It's a lot of fun. 01:00:08.840 --> 01:00:09.840 It's a lot of fun. 01:00:09.840 --> 01:00:10.840 It's a lot of fun. 01:00:10.840 --> 01:00:11.840 It's a lot of fun. 01:00:11.840 --> 01:00:12.840 It's a lot of fun. 01:00:12.840 --> 01:00:13.840 It's a lot of fun. 01:00:13.840 --> 01:00:14.840 It's a lot of fun. 01:00:14.840 --> 01:00:15.840 It's a lot of fun. 01:00:15.840 --> 01:00:16.840 It's a lot of fun. 01:00:16.840 --> 01:00:17.840 It's a lot of fun. 01:00:17.840 --> 01:00:18.840 It's a lot of fun. 01:00:18.840 --> 01:00:19.840 It's a lot of fun. 01:00:19.840 --> 01:00:20.840 It's a lot of fun. 01:00:21.000 --> 01:00:21.840 It's a lot of fun. 01:00:21.840 --> 01:00:22.840 It's a lot of fun. 01:00:22.840 --> 01:00:23.840 It's a lot of fun. 01:00:23.840 --> 01:00:24.840 It's a lot of fun. 01:00:24.840 --> 01:00:25.840 It's a lot of fun. 01:00:25.840 --> 01:00:26.840 It's a lot of fun. 01:00:26.840 --> 01:00:27.840 It's a lot of fun. 01:00:27.840 --> 01:00:28.840 It's a lot of fun. 01:00:28.840 --> 01:00:29.840 It's a lot of fun. 01:00:29.840 --> 01:00:30.840 It's a lot of fun. 01:00:30.840 --> 01:00:31.840 It's a lot of fun. 01:00:31.840 --> 01:00:32.840 It's a lot of fun. 01:00:32.840 --> 01:00:33.840 It's a lot of fun. 01:00:33.840 --> 01:00:34.840 It's a lot of fun. 01:00:34.840 --> 01:00:35.840 It's a lot of fun. 01:00:35.840 --> 01:00:36.840 It's a lot of fun. 01:00:36.840 --> 01:00:37.840 It's a lot of fun. 01:00:37.840 --> 01:00:38.840 It's a lot of fun. 01:00:38.840 --> 01:00:39.840 It's a lot of fun. 01:00:39.840 --> 01:00:40.840 It's a lot of fun. 01:00:40.840 --> 01:00:41.840 It's a lot of fun. 01:00:41.840 --> 01:00:42.840 It's a lot of fun. 01:00:42.840 --> 01:00:43.840 It's a lot of fun. 01:00:43.840 --> 01:00:44.840 It's a lot of fun. 01:00:45.000 --> 01:00:52.840 It's a lot of fun. 01:00:52.840 --> 01:00:53.840 It's a lot of fun. 01:00:53.840 --> 01:00:54.840 It's a lot of fun. 01:00:54.840 --> 01:00:55.840 It's a lot of fun. 01:00:55.840 --> 01:00:56.840 It's a lot of fun. 01:00:56.840 --> 01:00:57.840 It's a lot of fun. 01:00:57.840 --> 01:00:58.840 It's a lot of fun. 01:00:58.840 --> 01:00:59.840 It's a lot of fun. 01:00:59.840 --> 01:01:00.840 It's a lot of fun. 01:01:00.840 --> 01:01:01.840 It's a lot of fun. 01:01:01.840 --> 01:01:02.840 It's a lot of fun. 01:01:02.840 --> 01:01:03.840 It's a lot of fun. 01:01:03.840 --> 01:01:04.840 It's a lot of fun. 01:01:04.840 --> 01:01:05.840 It's a lot of fun. 01:01:05.840 --> 01:01:06.840 It's a lot of fun. 01:01:06.840 --> 01:01:07.840 It's a lot of fun. 01:01:07.840 --> 01:01:08.840 It's a lot of fun. 01:01:08.840 --> 01:01:09.840 It's a lot of fun. 01:01:09.840 --> 01:01:10.840 It's a lot of fun. 01:01:10.840 --> 01:01:11.840 It's a lot of fun. 01:01:11.840 --> 01:01:12.840 It's a lot of fun. 01:01:12.840 --> 01:01:13.840 It's a lot of fun. 01:01:14.000 --> 01:01:14.840 It's a lot of fun. 01:01:14.840 --> 01:01:15.840 It's a lot of fun. 01:01:15.840 --> 01:01:16.840 It's a lot of fun. 01:01:16.840 --> 01:01:17.840 It's a lot of fun. 01:01:17.840 --> 01:01:18.840 It's a lot of fun. 01:01:18.840 --> 01:01:19.840 It's a lot of fun. 01:01:19.840 --> 01:01:20.840 It's a lot of fun. 01:01:20.840 --> 01:01:21.840 It's a lot of fun. 01:01:21.840 --> 01:01:22.840 It's a lot of fun. 01:01:22.840 --> 01:01:23.840 It's a lot of fun. 01:01:23.840 --> 01:01:24.840 It's a lot of fun. 01:01:24.840 --> 01:01:25.840 It's a lot of fun. 01:01:25.840 --> 01:01:26.840 It's a lot of fun. 01:01:26.840 --> 01:01:27.840 It's a lot of fun. 01:01:27.840 --> 01:01:28.840 It's a lot of fun. 01:01:28.840 --> 01:01:29.840 It's a lot of fun. 01:01:29.840 --> 01:01:30.840 It's a lot of fun. 01:01:30.840 --> 01:01:31.840 It's a lot of fun. 01:01:31.840 --> 01:01:32.840 It's a lot of fun. 01:01:32.840 --> 01:01:33.840 It's a lot of fun. 01:01:33.840 --> 01:01:34.840 It's a lot of fun. 01:01:34.840 --> 01:01:35.840 It's a lot of fun. 01:01:35.840 --> 01:01:36.840 It's a lot of fun. 01:01:36.840 --> 01:01:37.840 It's a lot of fun. 01:01:38.000 --> 01:01:43.840 It's a lot of fun. 01:01:43.840 --> 01:01:44.840 It's a lot of fun. 01:01:44.840 --> 01:01:45.840 It's a lot of fun. 01:01:45.840 --> 01:01:46.840 It's a lot of fun. 01:01:46.840 --> 01:01:47.840 It's a lot of fun. 01:01:47.840 --> 01:01:48.840 It's a lot of fun. 01:01:48.840 --> 01:01:49.840 It's a lot of fun. 01:01:49.840 --> 01:01:50.840 It's a lot of fun. 01:01:50.840 --> 01:01:51.840 It's a lot of fun. 01:01:51.840 --> 01:01:52.840 It's a lot of fun. 01:01:52.840 --> 01:01:53.840 It's a lot of fun. 01:01:53.840 --> 01:01:54.840 It's a lot of fun. 01:01:54.840 --> 01:01:55.840 It's a lot of fun. 01:01:55.840 --> 01:01:56.840 It's a lot of fun. 01:01:56.840 --> 01:01:57.840 It's a lot of fun. 01:01:57.840 --> 01:01:58.840 It's a lot of fun. 01:01:58.840 --> 01:01:59.840 It's a lot of fun. 01:01:59.840 --> 01:02:00.840 It's a lot of fun. 01:02:00.840 --> 01:02:01.840 It's a lot of fun. 01:02:01.840 --> 01:02:02.840 It's a lot of fun. 01:02:02.840 --> 01:02:03.840 It's a lot of fun. 01:02:03.840 --> 01:02:04.840 It's a lot of fun. 01:02:04.840 --> 01:02:05.840 It's a lot of fun. 01:02:05.840 --> 01:02:06.840 It's a lot of fun. 01:02:07.000 --> 01:02:07.840 It's a lot of fun. 01:02:07.840 --> 01:02:08.840 It's a lot of fun. 01:02:08.840 --> 01:02:09.840 It's a lot of fun. 01:02:09.840 --> 01:02:10.840 It's a lot of fun. 01:02:10.840 --> 01:02:11.840 It's a lot of fun. 01:02:11.840 --> 01:02:12.840 It's a lot of fun. 01:02:12.840 --> 01:02:13.840 It's a lot of fun. 01:02:13.840 --> 01:02:14.840 It's a lot of fun. 01:02:14.840 --> 01:02:15.840 It's a lot of fun. 01:02:15.840 --> 01:02:16.840 It's a lot of fun. 01:02:16.840 --> 01:02:17.840 It's a lot of fun. 01:02:17.840 --> 01:02:18.840 It's a lot of fun. 01:02:18.840 --> 01:02:19.840 It's a lot of fun. 01:02:19.840 --> 01:02:20.840 It's a lot of fun. 01:02:20.840 --> 01:02:21.840 It's a lot of fun. 01:02:21.840 --> 01:02:22.840 It's a lot of fun. 01:02:22.840 --> 01:02:23.840 It's a lot of fun. 01:02:23.840 --> 01:02:24.840 It's a lot of fun. 01:02:24.840 --> 01:02:25.840 It's a lot of fun. 01:02:25.840 --> 01:02:26.840 It's a lot of fun. 01:02:26.840 --> 01:02:27.840 It's a lot of fun. 01:02:27.840 --> 01:02:28.840 It's a lot of fun. 01:02:28.840 --> 01:02:29.840 It's a lot of fun. 01:02:29.840 --> 01:02:30.840 It's a lot of fun. 01:02:31.000 --> 01:02:37.840 It's a lot of fun. 01:02:37.840 --> 01:02:38.840 It's a lot of fun. 01:02:38.840 --> 01:02:39.840 It's a lot of fun. 01:02:39.840 --> 01:02:40.840 It's a lot of fun. 01:02:40.840 --> 01:02:41.840 It's a lot of fun. 01:02:41.840 --> 01:02:42.840 It's a lot of fun. 01:02:42.840 --> 01:02:43.840 It's a lot of fun. 01:02:43.840 --> 01:02:44.840 It's a lot of fun. 01:02:44.840 --> 01:02:45.840 It's a lot of fun. 01:02:45.840 --> 01:02:46.840 It's a lot of fun. 01:02:46.840 --> 01:02:47.840 It's a lot of fun. 01:02:47.840 --> 01:02:48.840 It's a lot of fun. 01:02:48.840 --> 01:02:49.840 It's a lot of fun. 01:02:49.840 --> 01:02:50.840 It's a lot of fun. 01:02:50.840 --> 01:02:51.840 It's a lot of fun. 01:02:51.840 --> 01:02:52.840 It's a lot of fun. 01:02:52.840 --> 01:02:53.840 It's a lot of fun. 01:02:53.840 --> 01:02:54.840 It's a lot of fun. 01:02:54.840 --> 01:02:55.840 It's a lot of fun. 01:02:55.840 --> 01:02:56.840 It's a lot of fun. 01:02:56.840 --> 01:02:57.840 It's a lot of fun. 01:02:57.840 --> 01:02:58.840 It's a lot of fun. 01:02:58.840 --> 01:02:59.840 It's a lot of fun. 01:03:00.000 --> 01:03:00.840 It's a lot of fun. 01:03:00.840 --> 01:03:01.840 It's a lot of fun. 01:03:01.840 --> 01:03:02.840 It's a lot of fun. 01:03:02.840 --> 01:03:03.840 It's a lot of fun. 01:03:03.840 --> 01:03:04.840 It's a lot of fun. 01:03:04.840 --> 01:03:05.840 It's a lot of fun. 01:03:05.840 --> 01:03:06.840 It's a lot of fun. 01:03:06.840 --> 01:03:07.840 It's a lot of fun. 01:03:07.840 --> 01:03:08.840 It's a lot of fun. 01:03:08.840 --> 01:03:09.840 It's a lot of fun. 01:03:09.840 --> 01:03:10.840 It's a lot of fun. 01:03:10.840 --> 01:03:11.840 It's a lot of fun. 01:03:11.840 --> 01:03:12.840 It's a lot of fun. 01:03:12.840 --> 01:03:13.840 It's a lot of fun. 01:03:13.840 --> 01:03:14.840 It's a lot of fun. 01:03:14.840 --> 01:03:15.840 It's a lot of fun. 01:03:15.840 --> 01:03:16.840 It's a lot of fun. 01:03:16.840 --> 01:03:17.840 It's a lot of fun. 01:03:17.840 --> 01:03:18.840 It's a lot of fun. 01:03:18.840 --> 01:03:19.840 It's a lot of fun. 01:03:19.840 --> 01:03:20.840 It's a lot of fun. 01:03:20.840 --> 01:03:21.840 It's a lot of fun. 01:03:21.840 --> 01:03:22.840 It's a lot of fun. 01:03:22.840 --> 01:03:23.840 It's a lot of fun. 01:03:24.000 --> 01:03:31.840 It's a lot of fun. 01:03:31.840 --> 01:03:32.840 It's a lot of fun. 01:03:32.840 --> 01:03:33.840 It's a lot of fun. 01:03:33.840 --> 01:03:34.840 It's a lot of fun. 01:03:34.840 --> 01:03:35.840 It's a lot of fun. 01:03:35.840 --> 01:03:36.840 It's a lot of fun. 01:03:36.840 --> 01:03:37.840 It's a lot of fun. 01:03:37.840 --> 01:03:38.840 It's a lot of fun. 01:03:38.840 --> 01:03:39.840 It's a lot of fun. 01:03:39.840 --> 01:03:40.840 It's a lot of fun. 01:03:40.840 --> 01:03:41.840 It's a lot of fun. 01:03:41.840 --> 01:03:42.840 It's a lot of fun. 01:03:42.840 --> 01:03:43.840 It's a lot of fun. 01:03:43.840 --> 01:03:44.840 It's a lot of fun. 01:03:44.840 --> 01:03:45.840 It's a lot of fun. 01:03:45.840 --> 01:03:46.840 It's a lot of fun. 01:03:46.840 --> 01:03:47.840 It's a lot of fun. 01:03:47.840 --> 01:03:48.840 It's a lot of fun. 01:03:48.840 --> 01:03:49.840 It's a lot of fun. 01:03:49.840 --> 01:03:50.840 It's a lot of fun. 01:03:50.840 --> 01:03:51.840 It's a lot of fun. 01:03:51.840 --> 01:03:52.840 It's a lot of fun. 01:03:53.000 --> 01:03:53.840 It's a lot of fun. 01:03:53.840 --> 01:03:54.840 It's a lot of fun. 01:03:54.840 --> 01:03:55.840 It's a lot of fun. 01:03:55.840 --> 01:03:56.840 It's a lot of fun. 01:03:56.840 --> 01:03:57.840 It's a lot of fun. 01:03:57.840 --> 01:03:58.840 It's a lot of fun. 01:03:58.840 --> 01:03:59.840 It's a lot of fun. 01:03:59.840 --> 01:04:00.840 It's a lot of fun. 01:04:00.840 --> 01:04:01.840 It's a lot of fun. 01:04:01.840 --> 01:04:02.840 It's a lot of fun. 01:04:02.840 --> 01:04:03.840 It's a lot of fun. 01:04:03.840 --> 01:04:04.840 It's a lot of fun. 01:04:04.840 --> 01:04:05.840 It's a lot of fun. 01:04:05.840 --> 01:04:06.840 It's a lot of fun. 01:04:06.840 --> 01:04:07.840 It's a lot of fun. 01:04:07.840 --> 01:04:08.840 It's a lot of fun. 01:04:08.840 --> 01:04:09.840 It's a lot of fun. 01:04:09.840 --> 01:04:10.840 It's a lot of fun. 01:04:10.840 --> 01:04:11.840 It's a lot of fun. 01:04:11.840 --> 01:04:12.840 It's a lot of fun. 01:04:12.840 --> 01:04:13.840 It's a lot of fun. 01:04:13.840 --> 01:04:14.840 It's a lot of fun. 01:04:14.840 --> 01:04:15.840 It's a lot of fun. 01:04:15.840 --> 01:04:16.840 It's a lot of fun. 01:04:17.000 --> 01:04:26.840 It's a lot of fun. 01:04:26.840 --> 01:04:27.840 It's a lot of fun. 01:04:27.840 --> 01:04:28.840 It's a lot of fun. 01:04:28.840 --> 01:04:29.840 It's a lot of fun. 01:04:29.840 --> 01:04:30.840 It's a lot of fun. 01:04:30.840 --> 01:04:31.840 It's a lot of fun. 01:04:31.840 --> 01:04:32.840 It's a lot of fun. 01:04:32.840 --> 01:04:33.840 It's a lot of fun. 01:04:33.840 --> 01:04:34.840 It's a lot of fun. 01:04:34.840 --> 01:04:35.840 It's a lot of fun. 01:04:35.840 --> 01:04:36.840 It's a lot of fun. 01:04:36.840 --> 01:04:37.840 It's a lot of fun. 01:04:37.840 --> 01:04:38.840 It's a lot of fun. 01:04:38.840 --> 01:04:39.840 It's a lot of fun. 01:04:39.840 --> 01:04:40.840 It's a lot of fun. 01:04:40.840 --> 01:04:41.840 It's a lot of fun. 01:04:41.840 --> 01:04:42.840 It's a lot of fun. 01:04:42.840 --> 01:04:43.840 It's a lot of fun. 01:04:43.840 --> 01:04:44.840 It's a lot of fun. 01:04:44.840 --> 01:04:45.840 It's a lot of fun. 01:04:46.000 --> 01:04:46.840 It's a lot of fun. 01:04:46.840 --> 01:04:47.840 It's a lot of fun. 01:04:47.840 --> 01:04:48.840 It's a lot of fun. 01:04:48.840 --> 01:04:49.840 It's a lot of fun. 01:04:49.840 --> 01:04:50.840 It's a lot of fun. 01:04:50.840 --> 01:04:51.840 It's a lot of fun. 01:04:51.840 --> 01:04:52.840 It's a lot of fun. 01:04:52.840 --> 01:04:53.840 It's a lot of fun. 01:04:53.840 --> 01:04:54.840 It's a lot of fun. 01:04:54.840 --> 01:04:55.840 It's a lot of fun. 01:04:55.840 --> 01:04:56.840 It's a lot of fun. 01:04:56.840 --> 01:04:57.840 It's a lot of fun. 01:04:57.840 --> 01:04:58.840 It's a lot of fun. 01:04:58.840 --> 01:04:59.840 It's a lot of fun. 01:04:59.840 --> 01:05:00.840 It's a lot of fun. 01:05:00.840 --> 01:05:01.840 It's a lot of fun. 01:05:01.840 --> 01:05:02.840 It's a lot of fun. 01:05:02.840 --> 01:05:03.840 It's a lot of fun. 01:05:03.840 --> 01:05:04.840 It's a lot of fun. 01:05:04.840 --> 01:05:05.840 It's a lot of fun. 01:05:05.840 --> 01:05:06.840 It's a lot of fun. 01:05:06.840 --> 01:05:07.840 It's a lot of fun. 01:05:07.840 --> 01:05:08.840 It's a lot of fun. 01:05:08.840 --> 01:05:09.840 It's a lot of fun. 01:05:10.000 --> 01:05:15.840 It's a lot of fun. 01:05:15.840 --> 01:05:16.840 It's a lot of fun. 01:05:16.840 --> 01:05:17.840 It's a lot of fun. 01:05:17.840 --> 01:05:18.840 It's a lot of fun. 01:05:18.840 --> 01:05:19.840 It's a lot of fun. 01:05:19.840 --> 01:05:20.840 It's a lot of fun. 01:05:20.840 --> 01:05:21.840 It's a lot of fun. 01:05:21.840 --> 01:05:22.840 It's a lot of fun. 01:05:22.840 --> 01:05:23.840 It's a lot of fun. 01:05:23.840 --> 01:05:24.840 It's a lot of fun. 01:05:24.840 --> 01:05:25.840 It's a lot of fun. 01:05:25.840 --> 01:05:26.840 It's a lot of fun. 01:05:26.840 --> 01:05:27.840 It's a lot of fun. 01:05:27.840 --> 01:05:28.840 It's a lot of fun. 01:05:28.840 --> 01:05:29.840 It's a lot of fun. 01:05:29.840 --> 01:05:30.840 It's a lot of fun. 01:05:30.840 --> 01:05:31.840 It's a lot of fun. 01:05:31.840 --> 01:05:32.840 It's a lot of fun. 01:05:32.840 --> 01:05:33.840 It's a lot of fun. 01:05:33.840 --> 01:05:34.840 It's a lot of fun. 01:05:34.840 --> 01:05:35.840 It's a lot of fun. 01:05:35.840 --> 01:05:36.840 It's a lot of fun. 01:05:36.840 --> 01:05:37.840 It's a lot of fun. 01:05:37.840 --> 01:05:38.840 It's a lot of fun. 01:05:39.000 --> 01:05:39.840 It's a lot of fun. 01:05:39.840 --> 01:05:40.840 It's a lot of fun. 01:05:40.840 --> 01:05:41.840 It's a lot of fun. 01:05:41.840 --> 01:05:42.840 It's a lot of fun. 01:05:42.840 --> 01:05:43.840 It's a lot of fun. 01:05:43.840 --> 01:05:44.840 It's a lot of fun. 01:05:44.840 --> 01:05:45.840 It's a lot of fun. 01:05:45.840 --> 01:05:46.840 It's a lot of fun. 01:05:46.840 --> 01:05:47.840 It's a lot of fun. 01:05:47.840 --> 01:05:48.840 It's a lot of fun. 01:05:48.840 --> 01:05:49.840 It's a lot of fun. 01:05:49.840 --> 01:05:50.840 It's a lot of fun. 01:05:50.840 --> 01:05:51.840 It's a lot of fun. 01:05:51.840 --> 01:05:52.840 It's a lot of fun. 01:05:52.840 --> 01:05:53.840 It's a lot of fun. 01:05:53.840 --> 01:05:54.840 It's a lot of fun. 01:05:54.840 --> 01:05:55.840 It's a lot of fun. 01:05:55.840 --> 01:05:56.840 It's a lot of fun. 01:05:56.840 --> 01:05:57.840 It's a lot of fun. 01:05:57.840 --> 01:05:58.840 It's a lot of fun. 01:05:58.840 --> 01:05:59.840 It's a lot of fun. 01:05:59.840 --> 01:06:00.840 It's a lot of fun. 01:06:00.840 --> 01:06:01.840 It's a lot of fun. 01:06:01.840 --> 01:06:02.840 It's a lot of fun. 01:06:03.000 --> 01:06:08.840 It's a lot of fun. 01:06:08.840 --> 01:06:09.840 It's a lot of fun. 01:06:09.840 --> 01:06:10.840 It's a lot of fun. 01:06:10.840 --> 01:06:11.840 It's a lot of fun. 01:06:11.840 --> 01:06:12.840 It's a lot of fun. 01:06:12.840 --> 01:06:13.840 It's a lot of fun. 01:06:13.840 --> 01:06:14.840 It's a lot of fun. 01:06:14.840 --> 01:06:15.840 It's a lot of fun. 01:06:15.840 --> 01:06:16.840 It's a lot of fun. 01:06:16.840 --> 01:06:17.840 It's a lot of fun. 01:06:17.840 --> 01:06:18.840 It's a lot of fun. 01:06:18.840 --> 01:06:19.840 It's a lot of fun. 01:06:19.840 --> 01:06:20.840 It's a lot of fun. 01:06:20.840 --> 01:06:21.840 It's a lot of fun. 01:06:21.840 --> 01:06:22.840 It's a lot of fun. 01:06:22.840 --> 01:06:23.840 It's a lot of fun. 01:06:23.840 --> 01:06:24.840 It's a lot of fun. 01:06:24.840 --> 01:06:25.840 It's a lot of fun. 01:06:25.840 --> 01:06:26.840 It's a lot of fun. 01:06:26.840 --> 01:06:27.840 It's a lot of fun. 01:06:27.840 --> 01:06:28.840 It's a lot of fun. 01:06:28.840 --> 01:06:29.840 It's a lot of fun. 01:06:29.840 --> 01:06:30.840 It's a lot of fun. 01:06:30.840 --> 01:06:31.840 It's a lot of fun. 01:06:32.000 --> 01:06:32.840 It's a lot of fun. 01:06:32.840 --> 01:06:33.840 It's a lot of fun. 01:06:33.840 --> 01:06:34.840 It's a lot of fun. 01:06:34.840 --> 01:06:35.840 It's a lot of fun. 01:06:35.840 --> 01:06:36.840 It's a lot of fun. 01:06:36.840 --> 01:06:37.840 It's a lot of fun. 01:06:37.840 --> 01:06:38.840 It's a lot of fun. 01:06:38.840 --> 01:06:39.840 It's a lot of fun. 01:06:39.840 --> 01:06:40.840 It's a lot of fun. 01:06:40.840 --> 01:06:41.840 It's a lot of fun. 01:06:41.840 --> 01:06:42.840 It's a lot of fun. 01:06:42.840 --> 01:06:43.840 It's a lot of fun. 01:06:43.840 --> 01:06:44.840 It's a lot of fun. 01:06:44.840 --> 01:06:45.840 It's a lot of fun. 01:06:45.840 --> 01:06:46.840 It's a lot of fun. 01:06:46.840 --> 01:06:47.840 It's a lot of fun. 01:06:47.840 --> 01:06:48.840 It's a lot of fun. 01:06:48.840 --> 01:06:49.840 It's a lot of fun. 01:06:49.840 --> 01:06:50.840 It's a lot of fun. 01:06:50.840 --> 01:06:51.840 It's a lot of fun. 01:06:51.840 --> 01:06:52.840 It's a lot of fun. 01:06:52.840 --> 01:06:53.840 It's a lot of fun. 01:06:53.840 --> 01:06:54.840 It's a lot of fun. 01:06:54.840 --> 01:06:55.840 It's a lot of fun. 01:06:56.000 --> 01:07:00.840 It's a lot of fun. 01:07:00.840 --> 01:07:01.840 It's a lot of fun. 01:07:01.840 --> 01:07:02.840 It's a lot of fun. 01:07:02.840 --> 01:07:03.840 It's a lot of fun. 01:07:03.840 --> 01:07:04.840 It's a lot of fun. 01:07:04.840 --> 01:07:05.840 It's a lot of fun. 01:07:05.840 --> 01:07:06.840 It's a lot of fun. 01:07:06.840 --> 01:07:07.840 It's a lot of fun. 01:07:07.840 --> 01:07:08.840 It's a lot of fun. 01:07:08.840 --> 01:07:09.840 It's a lot of fun. 01:07:09.840 --> 01:07:10.840 It's a lot of fun. 01:07:10.840 --> 01:07:11.840 It's a lot of fun. 01:07:11.840 --> 01:07:12.840 It's a lot of fun. 01:07:12.840 --> 01:07:13.840 It's a lot of fun. 01:07:13.840 --> 01:07:14.840 It's a lot of fun. 01:07:14.840 --> 01:07:15.840 It's a lot of fun. 01:07:15.840 --> 01:07:16.840 It's a lot of fun. 01:07:16.840 --> 01:07:17.840 It's a lot of fun. 01:07:17.840 --> 01:07:18.840 It's a lot of fun. 01:07:18.840 --> 01:07:19.840 It's a lot of fun. 01:07:19.840 --> 01:07:20.840 It's a lot of fun. 01:07:20.840 --> 01:07:21.840 It's a lot of fun. 01:07:21.840 --> 01:07:22.840 It's a lot of fun. 01:07:22.840 --> 01:07:23.840 It's a lot of fun. 01:07:24.000 --> 01:07:25.840 It's a lot of fun. 01:07:25.840 --> 01:07:26.840 It's a lot of fun. 01:07:26.840 --> 01:07:27.840 It's a lot of fun. 01:07:27.840 --> 01:07:28.840 It's a lot of fun. 01:07:28.840 --> 01:07:29.840 It's a lot of fun. 01:07:29.840 --> 01:07:30.840 It's a lot of fun. 01:07:30.840 --> 01:07:31.840 It's a lot of fun. 01:07:31.840 --> 01:07:32.840 It's a lot of fun. 01:07:32.840 --> 01:07:33.840 It's a lot of fun. 01:07:33.840 --> 01:07:34.840 It's a lot of fun. 01:07:34.840 --> 01:07:35.840 It's a lot of fun. 01:07:35.840 --> 01:07:36.840 It's a lot of fun. 01:07:36.840 --> 01:07:37.840 It's a lot of fun. 01:07:37.840 --> 01:07:38.840 It's a lot of fun. 01:07:38.840 --> 01:07:39.840 It's a lot of fun. 01:07:39.840 --> 01:07:40.840 It's a lot of fun. 01:07:40.840 --> 01:07:41.840 It's a lot of fun. 01:07:41.840 --> 01:07:42.840 It's a lot of fun. 01:07:42.840 --> 01:07:43.840 It's a lot of fun. 01:07:43.840 --> 01:07:44.840 It's a lot of fun. 01:07:44.840 --> 01:07:45.840 It's a lot of fun. 01:07:45.840 --> 01:07:46.840 It's a lot of fun. 01:07:46.840 --> 01:07:47.840 It's a lot of fun. 01:07:47.840 --> 01:07:48.840 It's a lot of fun. 01:07:49.000 --> 01:07:53.840 It's a lot of fun. 01:07:53.840 --> 01:07:54.840 It's a lot of fun. 01:07:54.840 --> 01:07:55.840 It's a lot of fun. 01:07:55.840 --> 01:07:56.840 It's a lot of fun. 01:07:56.840 --> 01:07:57.840 It's a lot of fun. 01:07:57.840 --> 01:07:58.840 It's a lot of fun. 01:07:58.840 --> 01:07:59.840 It's a lot of fun. 01:07:59.840 --> 01:08:00.840 It's a lot of fun. 01:08:00.840 --> 01:08:01.840 It's a lot of fun. 01:08:01.840 --> 01:08:02.840 It's a lot of fun. 01:08:02.840 --> 01:08:03.840 It's a lot of fun. 01:08:03.840 --> 01:08:04.840 It's a lot of fun. 01:08:04.840 --> 01:08:05.840 It's a lot of fun. 01:08:05.840 --> 01:08:06.840 It's a lot of fun. 01:08:06.840 --> 01:08:07.840 It's a lot of fun. 01:08:07.840 --> 01:08:08.840 It's a lot of fun. 01:08:08.840 --> 01:08:09.840 It's a lot of fun. 01:08:09.840 --> 01:08:10.840 It's a lot of fun. 01:08:10.840 --> 01:08:11.840 It's a lot of fun. 01:08:11.840 --> 01:08:12.840 It's a lot of fun. 01:08:12.840 --> 01:08:13.840 It's a lot of fun. 01:08:13.840 --> 01:08:14.840 It's a lot of fun. 01:08:14.840 --> 01:08:15.840 It's a lot of fun. 01:08:15.840 --> 01:08:16.840 It's a lot of fun. 01:08:17.000 --> 01:08:18.840 It's a lot of fun. 01:08:18.840 --> 01:08:19.840 It's a lot of fun. 01:08:19.840 --> 01:08:20.840 It's a lot of fun. 01:08:20.840 --> 01:08:21.840 It's a lot of fun. 01:08:21.840 --> 01:08:22.840 It's a lot of fun. 01:08:22.840 --> 01:08:23.840 It's a lot of fun. 01:08:23.840 --> 01:08:24.840 It's a lot of fun. 01:08:24.840 --> 01:08:25.840 It's a lot of fun. 01:08:25.840 --> 01:08:26.840 It's a lot of fun. 01:08:26.840 --> 01:08:27.840 It's a lot of fun. 01:08:27.840 --> 01:08:28.840 It's a lot of fun. 01:08:28.840 --> 01:08:29.840 It's a lot of fun. 01:08:29.840 --> 01:08:30.840 It's a lot of fun. 01:08:30.840 --> 01:08:31.840 It's a lot of fun. 01:08:31.840 --> 01:08:32.840 It's a lot of fun. 01:08:32.840 --> 01:08:33.840 It's a lot of fun. 01:08:33.840 --> 01:08:34.840 It's a lot of fun. 01:08:34.840 --> 01:08:35.840 It's a lot of fun. 01:08:35.840 --> 01:08:36.840 It's a lot of fun. 01:08:36.840 --> 01:08:37.840 It's a lot of fun. 01:08:37.840 --> 01:08:38.840 It's a lot of fun. 01:08:38.840 --> 01:08:39.840 It's a lot of fun. 01:08:39.840 --> 01:08:40.840 It's a lot of fun. 01:08:40.840 --> 01:08:41.840 It's a lot of fun. 01:08:42.000 --> 01:08:46.840 It's a lot of fun. 01:08:46.840 --> 01:08:47.840 It's a lot of fun. 01:08:47.840 --> 01:08:48.840 It's a lot of fun. 01:08:48.840 --> 01:08:49.840 It's a lot of fun. 01:08:49.840 --> 01:08:50.840 It's a lot of fun. 01:08:50.840 --> 01:08:51.840 It's a lot of fun. 01:08:51.840 --> 01:08:52.840 It's a lot of fun. 01:08:52.840 --> 01:08:53.840 It's a lot of fun. 01:08:53.840 --> 01:08:54.840 It's a lot of fun. 01:08:54.840 --> 01:08:55.840 It's a lot of fun. 01:08:55.840 --> 01:08:56.840 It's a lot of fun. 01:08:56.840 --> 01:08:57.840 It's a lot of fun. 01:08:57.840 --> 01:08:58.840 It's a lot of fun. 01:08:58.840 --> 01:08:59.840 It's a lot of fun. 01:08:59.840 --> 01:09:00.840 It's a lot of fun. 01:09:00.840 --> 01:09:01.840 It's a lot of fun. 01:09:01.840 --> 01:09:02.840 It's a lot of fun. 01:09:02.840 --> 01:09:03.840 It's a lot of fun. 01:09:03.840 --> 01:09:04.840 It's a lot of fun. 01:09:04.840 --> 01:09:05.840 It's a lot of fun. 01:09:05.840 --> 01:09:06.840 It's a lot of fun. 01:09:06.840 --> 01:09:07.840 It's a lot of fun. 01:09:07.840 --> 01:09:08.840 It's a lot of fun. 01:09:08.840 --> 01:09:09.840 It's a lot of fun. 01:09:10.000 --> 01:09:12.840 It's a lot of fun. 01:09:12.840 --> 01:09:13.840 It's a lot of fun. 01:09:13.840 --> 01:09:14.840 It's a lot of fun. 01:09:14.840 --> 01:09:15.840 It's a lot of fun. 01:09:15.840 --> 01:09:16.840 It's a lot of fun. 01:09:16.840 --> 01:09:17.840 It's a lot of fun. 01:09:17.840 --> 01:09:18.840 It's a lot of fun. 01:09:18.840 --> 01:09:19.840 It's a lot of fun. 01:09:19.840 --> 01:09:20.840 It's a lot of fun. 01:09:20.840 --> 01:09:21.840 It's a lot of fun. 01:09:21.840 --> 01:09:22.840 It's a lot of fun. 01:09:22.840 --> 01:09:23.840 It's a lot of fun. 01:09:23.840 --> 01:09:24.840 It's a lot of fun. 01:09:24.840 --> 01:09:25.840 It's a lot of fun. 01:09:25.840 --> 01:09:26.840 It's a lot of fun. 01:09:26.840 --> 01:09:27.840 It's a lot of fun. 01:09:27.840 --> 01:09:28.840 It's a lot of fun. 01:09:28.840 --> 01:09:29.840 It's a lot of fun. 01:09:29.840 --> 01:09:30.840 It's a lot of fun. 01:09:30.840 --> 01:09:31.840 It's a lot of fun. 01:09:31.840 --> 01:09:32.840 It's a lot of fun. 01:09:32.840 --> 01:09:33.840 It's a lot of fun. 01:09:33.840 --> 01:09:34.840 It's a lot of fun. 01:09:34.840 --> 01:09:35.840 It's a lot of fun. 01:09:36.000 --> 01:09:39.840 It's a lot of fun. 01:09:39.840 --> 01:09:40.840 It's a lot of fun. 01:09:40.840 --> 01:09:41.840 It's a lot of fun. 01:09:41.840 --> 01:09:42.840 It's a lot of fun. 01:09:42.840 --> 01:09:43.840 It's a lot of fun. 01:09:43.840 --> 01:09:44.840 It's a lot of fun. 01:09:44.840 --> 01:09:45.840 It's a lot of fun. 01:09:45.840 --> 01:09:46.840 It's a lot of fun. 01:09:46.840 --> 01:09:47.840 It's a lot of fun. 01:09:47.840 --> 01:09:48.840 It's a lot of fun. 01:09:48.840 --> 01:09:49.840 It's a lot of fun. 01:09:49.840 --> 01:09:50.840 It's a lot of fun. 01:09:50.840 --> 01:09:51.840 It's a lot of fun. 01:09:51.840 --> 01:09:52.840 It's a lot of fun. 01:09:52.840 --> 01:09:53.840 It's a lot of fun. 01:09:53.840 --> 01:09:54.840 It's a lot of fun. 01:09:54.840 --> 01:09:55.840 It's a lot of fun. 01:09:55.840 --> 01:09:56.840 It's a lot of fun. 01:09:56.840 --> 01:09:57.840 It's a lot of fun. 01:09:57.840 --> 01:09:58.840 It's a lot of fun. 01:09:58.840 --> 01:09:59.840 It's a lot of fun. 01:09:59.840 --> 01:10:00.840 It's a lot of fun. 01:10:00.840 --> 01:10:01.840 It's a lot of fun. 01:10:01.840 --> 01:10:02.840 It's a lot of fun. 01:10:03.000 --> 01:10:05.840 It's a lot of fun. 01:10:05.840 --> 01:10:06.840 Yeah. 01:10:06.840 --> 01:10:10.840 I'm certain that's going to get a lot of community focus, 01:10:10.840 --> 01:10:11.840 that very question. 01:10:11.840 --> 01:10:15.840 And then also we're passing fairly lightly 01:10:15.840 --> 01:10:19.840 over the cut of four routes. 01:10:19.840 --> 01:10:26.840 I think that might need a little more explanation to the public 01:10:26.840 --> 01:10:29.840 because that's not obviously a good thing. 01:10:29.840 --> 01:10:32.840 Why wouldn't you test your way into that as well? 01:10:33.000 --> 01:10:35.840 We originally presented a proposal 01:10:35.840 --> 01:10:40.840 to the board that was more of a baby steps approach 01:10:40.840 --> 01:10:47.840 that even Bia's original proposal to the RFP 01:10:47.840 --> 01:10:50.840 was a very kind of what I would consider like a baby steps 01:10:50.840 --> 01:10:51.840 approach. 01:10:51.840 --> 01:10:53.840 It was kind of testing in certain areas, 01:10:53.840 --> 01:10:58.840 keeping certain at least half of the fixed routes. 01:10:59.000 --> 01:11:03.840 And through board discussion, and then we also 01:11:03.840 --> 01:11:06.840 had board workshops with each of our member cities 01:11:06.840 --> 01:11:10.840 as well as their representative on our board, 01:11:10.840 --> 01:11:14.840 that is how this final service plan came to exist. 01:11:14.840 --> 01:11:19.840 So everything that has been built on that first pass 01:11:19.840 --> 01:11:23.840 of a service plan has been through board and member city 01:11:23.840 --> 01:11:25.840 discussion. 01:11:26.000 --> 01:11:29.840 Well, if you take an input, my input would be they made a mistake. 01:11:29.840 --> 01:11:32.840 Seriously, I would say test your way in. 01:11:32.840 --> 01:11:33.840 You might end up in the same place, 01:11:33.840 --> 01:11:35.840 but you're going to be a lot more confident 01:11:35.840 --> 01:11:37.840 that you're serving the public better by doing it. 01:11:37.840 --> 01:11:40.840 And that really speaks to the public involvement process. 01:11:40.840 --> 01:11:42.840 That is why this is so important. 01:11:42.840 --> 01:11:45.840 This is why we extended the public involvement process 01:11:45.840 --> 01:11:47.840 to be much longer than it normally would be. 01:11:47.840 --> 01:11:50.840 I mean, it runs April 19 to June 25. 01:11:50.840 --> 01:11:53.840 We wanted to make sure that we were out in the community giving 01:11:54.000 --> 01:11:56.840 this presentation, having these conversations, 01:11:56.840 --> 01:12:01.840 so that we are collecting stakeholder, passenger, 01:12:01.840 --> 01:12:04.840 organizational feedback, and then our responsibility 01:12:04.840 --> 01:12:06.840 is to take that feedback back to the board. 01:12:06.840 --> 01:12:09.840 And if that feedback indicates that we need to make modifications 01:12:09.840 --> 01:12:12.840 to this plan, then it's our responsibility 01:12:12.840 --> 01:12:14.840 to make modifications to the plan based on this feedback. 01:12:14.840 --> 01:12:16.840 And so that's why it's so important. 01:12:16.840 --> 01:12:18.840 I know throughout this process, we hear quite a bit of, 01:12:18.840 --> 01:12:20.840 well, what are you going to do with my comment? 01:12:20.840 --> 01:12:21.840 Does my voice really matter? 01:12:22.000 --> 01:12:24.840 Well, your voice really does matter because, you know, 01:12:24.840 --> 01:12:26.840 we take your feedback into account before there 01:12:26.840 --> 01:12:29.840 is a final service plan that is taken to our board 01:12:29.840 --> 01:12:31.840 for consideration. 01:12:31.840 --> 01:12:34.840 - Sure hope so. 01:12:34.840 --> 01:12:35.840 Council Member Ritter, you look like you have 01:12:35.840 --> 01:12:37.840 something you want to say. 01:12:37.840 --> 01:12:38.840 - I'm just kind of nodding along. 01:12:38.840 --> 01:12:40.840 I think these are good points. 01:12:40.840 --> 01:12:43.840 Yeah, good. 01:12:43.840 --> 01:12:44.840 Thank you. 01:12:44.840 --> 01:12:45.840 - All right. 01:12:45.840 --> 01:12:46.840 - Sure. 01:12:46.840 --> 01:12:47.840 - All right. 01:12:47.840 --> 01:12:48.840 - Okay. 01:12:49.000 --> 01:12:54.840 I'm starting to get really good at this, y'all. 01:12:54.840 --> 01:12:55.840 Okay. 01:12:55.840 --> 01:12:58.840 So as we look at Lewisville Connect bus service, 01:12:58.840 --> 01:13:00.840 all of the Lewisville fixed routes are going away, 01:13:00.840 --> 01:13:02.840 and that's routes 21 and 22. 01:13:02.840 --> 01:13:05.840 And they'll be replaced with the GOZONE service. 01:13:05.840 --> 01:13:08.840 And again, that was at the direction of our Lewisville 01:13:08.840 --> 01:13:10.840 representative on the DCTA board, 01:13:10.840 --> 01:13:12.840 as well as the city of themselves. 01:13:12.840 --> 01:13:15.840 And then we have several on-demand zones. 01:13:15.840 --> 01:13:17.840 So we've got the Lewisville Lakeway on-demand zone 01:13:18.000 --> 01:13:19.840 that we operate. 01:13:19.840 --> 01:13:21.840 We have the Highland Village lift zone 01:13:21.840 --> 01:13:22.840 that's operated by Lyft. 01:13:22.840 --> 01:13:24.840 And then we have the Denton Evening on-demand zone 01:13:24.840 --> 01:13:26.840 that we operate ourselves as well. 01:13:26.840 --> 01:13:29.840 Those three zones will just be replaced by GOZONE. 01:13:29.840 --> 01:13:32.840 Very similar booking process, very similar service. 01:13:32.840 --> 01:13:36.840 We do have an on-demand zone through coordination 01:13:36.840 --> 01:13:38.840 with the city of Lewisville that is serviced from Lewisville 01:13:38.840 --> 01:13:41.840 to Flower Mound via Lyft. 01:13:41.840 --> 01:13:44.840 That service has had very, very low ridership. 01:13:45.000 --> 01:13:49.840 And the city of Lewisville has asked us to remove that zone. 01:13:49.840 --> 01:13:51.840 As we look at our support services, 01:13:51.840 --> 01:13:53.840 we have North Texas Express, 01:13:53.840 --> 01:13:56.840 which is a route that runs from Denton to Alliance 01:13:56.840 --> 01:13:58.840 and then connects with Trinity Metro's portion 01:13:58.840 --> 01:14:01.840 of the same service, which can get passengers to Fort Worth. 01:14:01.840 --> 01:14:05.840 The city of Denton, during our roundtable discussion 01:14:05.840 --> 01:14:07.840 to formulate the plan, 01:14:07.840 --> 01:14:11.840 requested that we remove that portion of the route. 01:14:12.000 --> 01:14:14.840 So that will be completely removed 01:14:14.840 --> 01:14:16.840 and pending public feedback 01:14:16.840 --> 01:14:19.840 and not replaced with the GOZONE. 01:14:19.840 --> 01:14:22.840 Now, we recognize that there are still service needs there. 01:14:22.840 --> 01:14:24.840 And so DCTA will continue to kind of look at 01:14:24.840 --> 01:14:28.840 what is an effective way to provide service 01:14:28.840 --> 01:14:31.840 and provide that connection between Denton and Alliance. 01:14:31.840 --> 01:14:36.840 MK101 is our service that operates between Monsignor King 01:14:36.840 --> 01:14:38.840 and our Daily Bread. 01:14:38.840 --> 01:14:40.840 It operates in the morning, six days a week, 01:14:41.000 --> 01:14:43.840 or it's moving to six days a week. 01:14:43.840 --> 01:14:47.840 The original recommendation was that it be replaced with GOZONE. 01:14:47.840 --> 01:14:49.840 However, we have an item on our board agenda next week 01:14:49.840 --> 01:14:52.840 to specifically talk about that and get board direction. 01:14:52.840 --> 01:14:54.840 And we believe that our board will keep 01:14:54.840 --> 01:14:57.840 that small mini route in place. 01:14:57.840 --> 01:14:59.840 As we mentioned, our access service 01:14:59.840 --> 01:15:01.840 would remain the same until Phase 2A 01:15:01.840 --> 01:15:04.840 and our vanpool program would remain the same. 01:15:04.840 --> 01:15:06.840 We also have contract services. 01:15:06.840 --> 01:15:08.840 So Collin County, Coppell, Frisco, 01:15:09.000 --> 01:15:11.840 all of those services would stay the same. 01:15:11.840 --> 01:15:15.840 UNT shuttle services, the UNT shuttle would remain the same. 01:15:15.840 --> 01:15:18.840 The UNT late night lift program would remain the same. 01:15:18.840 --> 01:15:21.840 The only difference right now is that students, faculty, 01:15:21.840 --> 01:15:25.840 and staff would be required to provide appropriate fair media 01:15:25.840 --> 01:15:27.840 for their trips on GOZONE. 01:15:27.840 --> 01:15:29.840 Currently, they ride Connect bus service 01:15:29.840 --> 01:15:32.840 with their university ID for free. 01:15:32.840 --> 01:15:34.840 I will say that DCTA is in the middle 01:15:34.840 --> 01:15:37.840 of having conversations with UNT leadership 01:15:38.000 --> 01:15:39.840 and the UNT transportation department 01:15:39.840 --> 01:15:41.840 about how to reallocate the Connect access fee 01:15:41.840 --> 01:15:44.840 that they pay on an annual basis for that benefit 01:15:44.840 --> 01:15:48.840 to reallocate it to the benefit of students, faculty, and staff. 01:15:48.840 --> 01:15:51.840 So we just don't have a final answer on that yet. 01:15:51.840 --> 01:15:54.840 And then again, much like we covered in the Phase 1 add-ons, 01:15:54.840 --> 01:15:56.840 we're providing new areas of coverage 01:15:56.840 --> 01:15:58.840 that we haven't provided today. 01:15:58.840 --> 01:16:00.840 So we're extending hours on Saturday, 01:16:00.840 --> 01:16:03.840 adding the Sunday service, expanding the Denton zone 01:16:03.840 --> 01:16:06.840 into Denia, and then extending the Lewisville zone 01:16:07.000 --> 01:16:11.840 into the Business 121 North Zone as well as Castleville. 01:16:11.840 --> 01:16:13.840 I've talked a lot about the feedback process 01:16:13.840 --> 01:16:15.840 and really just how important it is. 01:16:15.840 --> 01:16:18.840 Again, that's why we extended the public feedback process. 01:16:18.840 --> 01:16:20.840 That's why you will probably see me giving presentations 01:16:20.840 --> 01:16:22.840 all over town. 01:16:22.840 --> 01:16:24.840 I think to date we've done something like 18 events 01:16:24.840 --> 01:16:27.840 and like eight presentations. 01:16:27.840 --> 01:16:30.840 We are slated to come and speak to the Denton City Council 01:16:30.840 --> 01:16:33.840 on June 8th to go through this presentation as well 01:16:34.000 --> 01:16:38.840 and answer any questions that the council might have. 01:16:38.840 --> 01:16:41.840 But we're really looking for specific feedback on the service. 01:16:41.840 --> 01:16:45.840 And it's not just the service itself, but it's the fair structure, 01:16:45.840 --> 01:16:48.840 any general thoughts, any questions. 01:16:48.840 --> 01:16:51.840 We have set up a microsite that's dedicated 01:16:51.840 --> 01:16:54.840 to kind of walking people through the service. 01:16:54.840 --> 01:16:56.840 It's at dctfeedback.net. 01:16:56.840 --> 01:16:59.840 We are--all of the questions that come in through that site 01:16:59.840 --> 01:17:02.840 and then any questions that come in like via email or social media, 01:17:03.000 --> 01:17:06.840 we have committed to a 24-hour turn to respond to those questions 01:17:06.840 --> 01:17:10.840 and we have been meeting that KPI. 01:17:10.840 --> 01:17:13.840 So, you know, we just--we recognize that people 01:17:13.840 --> 01:17:16.840 have very specific needs, right? 01:17:16.840 --> 01:17:18.840 So one person might have very differing needs 01:17:18.840 --> 01:17:20.840 than another person. 01:17:20.840 --> 01:17:22.840 And so we want to be able to have those one-on-one conversations 01:17:22.840 --> 01:17:24.840 and collect feedback. 01:17:24.840 --> 01:17:26.840 And that means feedback that's negative, that's positive, 01:17:26.840 --> 01:17:28.840 that's neutral. 01:17:28.840 --> 01:17:30.840 You know, I always tell people, don't shy away from just giving us 01:17:31.000 --> 01:17:32.840 your true feedback. 01:17:32.840 --> 01:17:34.840 - Can I ask a question about the presentations, 01:17:34.840 --> 01:17:36.840 if you can take that one? - Absolutely. 01:17:36.840 --> 01:17:38.840 - Just for a moment, thanks. - Sure. 01:17:38.840 --> 01:17:42.840 - Have you had or is there a planned presentation 01:17:42.840 --> 01:17:47.840 to our, you know, one or more of our interconnected 01:17:47.840 --> 01:17:53.840 local nonprofits that serve people experiencing homelessness? 01:17:53.840 --> 01:17:55.840 Have you done that yet? 01:17:55.840 --> 01:17:57.840 - Absolutely. 01:17:58.000 --> 01:18:00.840 So we have--I had preliminary conversations specifically 01:18:00.840 --> 01:18:03.840 with United Way and Salvation Army 01:18:03.840 --> 01:18:08.840 and very early on upfront conversations. 01:18:08.840 --> 01:18:12.840 DCTA hosts a quarterly social service agency roundtable. 01:18:12.840 --> 01:18:15.840 And so last quarter we presented this information 01:18:15.840 --> 01:18:18.840 at a very, very high level, knowing that we had more details. 01:18:18.840 --> 01:18:20.840 This week we're actually hosting the Lewis Bell 01:18:20.840 --> 01:18:25.840 and the Denton social service agency roundtables. 01:18:26.000 --> 01:18:27.840 And so this presentation is being shared 01:18:27.840 --> 01:18:28.840 with both of those groups. 01:18:28.840 --> 01:18:30.840 We have really good participation. 01:18:30.840 --> 01:18:33.840 We also keep track of the organizations that are attending 01:18:33.840 --> 01:18:36.840 and any organizations from our list that did not attend 01:18:36.840 --> 01:18:38.840 we are reaching out to directly to either make sure 01:18:38.840 --> 01:18:41.840 that we offer the presentation to them 01:18:41.840 --> 01:18:44.840 or that we send them the presentation so that they're aware. 01:18:44.840 --> 01:18:45.840 - Okay, yeah, thank you. 01:18:45.840 --> 01:18:50.840 And I think it'd be great, you know, there are a number-- 01:18:50.840 --> 01:18:52.840 or there are, you know, several other, you know, 01:18:53.000 --> 01:18:55.840 organizations in Denton, you know, specifically 01:18:55.840 --> 01:18:58.840 Our Daily Bread, MN Senior King, 01:18:58.840 --> 01:19:01.840 which are now--they're uniting as Bread to Junction, 01:19:01.840 --> 01:19:03.840 which I know you know about. 01:19:03.840 --> 01:19:05.840 But, you know, it's not going to be up and running 01:19:05.840 --> 01:19:09.840 until later next year. 01:19:09.840 --> 01:19:12.840 So, you know, it would be great to present 01:19:12.840 --> 01:19:16.840 and I can, you know, reach out to Our Daily Bread. 01:19:16.840 --> 01:19:19.840 You know, even to have--I can imagine a presentation 01:19:20.000 --> 01:19:27.840 at Our Daily Bread where not only the people who work 01:19:27.840 --> 01:19:31.840 at that, you know, nonprofit, but also the people who use it, 01:19:31.840 --> 01:19:34.840 the people who go there to eat, you know, 01:19:34.840 --> 01:19:37.840 could ask questions and you could get their feedback. 01:19:37.840 --> 01:19:38.840 - Yeah, absolutely. 01:19:38.840 --> 01:19:41.840 So we've been working with Wendy McGee 01:19:41.840 --> 01:19:45.840 specifically about--well, one, MK101. 01:19:45.840 --> 01:19:47.840 I speak with her regularly about that. 01:19:48.000 --> 01:19:50.840 And then she also participates in our Social Service Agency 01:19:50.840 --> 01:19:53.840 roundtables, but I've also been having one-on-one conversations. 01:19:53.840 --> 01:19:55.840 But I'll definitely have our staff reach out 01:19:55.840 --> 01:19:57.840 and see if they would be interested in a presentation 01:19:57.840 --> 01:19:59.840 to their constituents. 01:19:59.840 --> 01:20:01.840 And we have varying presentations, 01:20:01.840 --> 01:20:04.840 so we try to tailor our presentation to the group. 01:20:04.840 --> 01:20:06.840 And so we've identified some specific questions 01:20:06.840 --> 01:20:09.840 that organizations like that might have. 01:20:09.840 --> 01:20:11.840 And so it would be a slightly altered presentation 01:20:11.840 --> 01:20:14.840 to what you've seen today. 01:20:14.840 --> 01:20:15.840 - Thank you. 01:20:16.000 --> 01:20:18.840 - Absolutely. 01:20:18.840 --> 01:20:21.840 So that ends my presentation. 01:20:21.840 --> 01:20:24.840 I am happy to answer any questions that you have. 01:20:24.840 --> 01:20:26.840 And if I don't have an answer, I will commit to getting it 01:20:26.840 --> 01:20:29.840 and getting that answer back to you. 01:20:29.840 --> 01:20:30.840 - I have oodles. 01:20:30.840 --> 01:20:32.840 I'm sure Councilmember Armitage does as well. 01:20:32.840 --> 01:20:36.840 You want to go ahead? 01:20:36.840 --> 01:20:38.840 - Sure, yeah. 01:20:38.840 --> 01:20:41.840 So let's see. 01:20:41.840 --> 01:20:43.840 So people who are, you know, 01:20:44.000 --> 01:20:45.840 currently experiencing homelessness, 01:20:45.840 --> 01:20:49.840 who are, you know, given the, you know, 01:20:49.840 --> 01:20:52.840 current really lack of a place to go 01:20:52.840 --> 01:20:58.840 between the time when Our Daily Bread is closed 01:20:58.840 --> 01:21:02.840 and, you know, Monsignor King and Salvation Army, 01:21:02.840 --> 01:21:06.840 you know, open their doors, especially Monsignor King. 01:21:06.840 --> 01:21:10.840 And this is a gap that'll go away, this gap in time, 01:21:11.000 --> 01:21:14.840 once we've got the, or at least for some people, 01:21:14.840 --> 01:21:17.840 next year, once we've got this, you know, 01:21:17.840 --> 01:21:20.840 24-hour, 365 place where people can go. 01:21:20.840 --> 01:21:23.840 But I know that people experiencing homelessness 01:21:23.840 --> 01:21:29.840 not only use DCTA to get from point A to point B, 01:21:29.840 --> 01:21:32.840 but sometimes just to kind of ride around 01:21:32.840 --> 01:21:35.840 and to be in a place that's protected and safe. 01:21:35.840 --> 01:21:37.840 And, you know, that's not ideal. 01:21:37.840 --> 01:21:40.840 That's not the purpose of transportation. 01:21:41.000 --> 01:21:43.840 But, you know, but I'm wondering, 01:21:43.840 --> 01:21:45.840 you know, what kind of, what's, 01:21:45.840 --> 01:21:48.840 have you given any thought to that 01:21:48.840 --> 01:21:50.840 and how that's going to be affected? 01:21:50.840 --> 01:21:53.840 You know, will they be, you know, 01:21:53.840 --> 01:21:57.840 do you think that's going to move on to the UNT routes, 01:21:57.840 --> 01:22:00.840 which I hear, you know, 01:22:00.840 --> 01:22:05.840 people sometimes already use it for that purpose. 01:22:05.840 --> 01:22:08.840 Just wondering if you've had kind of thoughts on that 01:22:09.000 --> 01:22:11.840 or, you know, from the nonprofit providers, 01:22:11.840 --> 01:22:15.840 you know, any kind of concerns about how that might be affected 01:22:15.840 --> 01:22:17.840 or increased by this change. 01:22:17.840 --> 01:22:21.840 Sure. So, yes, that does happen. 01:22:21.840 --> 01:22:24.840 DCTA's policy states that a passenger 01:22:24.840 --> 01:22:26.840 can make one full round trip, 01:22:26.840 --> 01:22:29.840 so origin back to origin. 01:22:29.840 --> 01:22:32.840 And if they stay on the vehicle to do another round trip, 01:22:32.840 --> 01:22:35.840 that we do ask them to de-board, 01:22:35.840 --> 01:22:37.840 simply because we need to, you know, 01:22:38.000 --> 01:22:39.840 make sure that there's capacity right now 01:22:39.840 --> 01:22:42.840 with social distancing for everybody that is on board. 01:22:42.840 --> 01:22:44.840 So that is our policy. 01:22:44.840 --> 01:22:46.840 I'm not saying that it's always adhered to, 01:22:46.840 --> 01:22:48.840 but that is our policy. 01:22:48.840 --> 01:22:52.840 We have asked this specific question to VIA to say, 01:22:52.840 --> 01:22:54.840 you know, what have you done in other service areas? 01:22:54.840 --> 01:22:56.840 Like, we see this on our fixed route service. 01:22:56.840 --> 01:22:59.840 How do you address it? 01:22:59.840 --> 01:23:02.840 We have talked to some of their partners about it as well. 01:23:02.840 --> 01:23:04.840 And they have all reported 01:23:05.000 --> 01:23:07.840 that it doesn't occur on GoZone. 01:23:07.840 --> 01:23:09.840 And the reason being is, I think, 01:23:09.840 --> 01:23:12.840 because it's a much smaller vehicle than a large bus 01:23:12.840 --> 01:23:16.840 where you might remain anonymous sitting in the back row. 01:23:16.840 --> 01:23:19.840 But in a vehicle that holds six individuals, 01:23:19.840 --> 01:23:21.840 you're less likely to remain anonymous. 01:23:21.840 --> 01:23:24.840 In talking with the social service agencies, 01:23:24.840 --> 01:23:27.840 specifically United Way and Salvation Army, 01:23:27.840 --> 01:23:32.840 they felt like this transition would actually be a benefit 01:23:33.000 --> 01:23:35.840 to their clientele 01:23:35.840 --> 01:23:38.840 simply because it's a more direct service 01:23:38.840 --> 01:23:40.840 to get where they need to go. 01:23:40.840 --> 01:23:43.840 We do work with all of the social service agencies 01:23:43.840 --> 01:23:45.840 and provide discounted tickets. 01:23:45.840 --> 01:23:47.840 So many of the people that are riding 01:23:47.840 --> 01:23:50.840 are getting their passes directly from an agency. 01:23:50.840 --> 01:23:52.840 And so we would continue to do that, 01:23:52.840 --> 01:23:54.840 and they would have access to GoZone 01:23:54.840 --> 01:23:57.840 the same way that they have access to connect fixed route today. 01:23:57.840 --> 01:23:58.840 Thank you. 01:23:58.840 --> 01:24:01.840 And so that makes sense that, you know, 01:24:02.000 --> 01:24:05.840 the GoZone would be less likely to be used in this way. 01:24:05.840 --> 01:24:07.840 I'm wondering if, you know, 01:24:07.840 --> 01:24:10.840 because the UNT routes are remaining, 01:24:10.840 --> 01:24:14.840 will those routes be-- 01:24:14.840 --> 01:24:18.840 are you imagining and seeing an increase 01:24:18.840 --> 01:24:23.840 in usage of UNT routes for that purpose? 01:24:23.840 --> 01:24:26.840 I mean, that's something that we will definitely monitor. 01:24:26.840 --> 01:24:29.840 But again, if somebody is getting onto a vehicle 01:24:30.000 --> 01:24:32.840 and they tend to kind of finding a shelter, 01:24:32.840 --> 01:24:35.840 a place to shelter from the weather or whatnot, 01:24:35.840 --> 01:24:39.840 our policy states, again, one full trip around the sun, 01:24:39.840 --> 01:24:43.840 you know, and then that individual would be asked to de-board. 01:24:43.840 --> 01:24:45.840 I would also say that, you know, 01:24:45.840 --> 01:24:49.840 we are continually working with the United Way and Salvation Army, 01:24:49.840 --> 01:24:51.840 Monsignor King, our Daily Bread. 01:24:51.840 --> 01:24:53.840 We're in constant communication with them. 01:24:53.840 --> 01:24:56.840 And, you know, DCTA stands ready to kind of serve 01:24:56.840 --> 01:24:59.840 when we do have those inclement weather situations. 01:25:00.000 --> 01:25:01.840 We partner with the City of Denton. 01:25:01.840 --> 01:25:04.840 And, you know, when the weather does get super high 01:25:04.840 --> 01:25:06.840 and, you know, extend past the threshold, 01:25:06.840 --> 01:25:10.840 that we do and we still would send out large buses 01:25:10.840 --> 01:25:12.840 to kind of bus people to a place 01:25:12.840 --> 01:25:14.840 where they can shelter that's climate controlled. 01:25:14.840 --> 01:25:18.840 So those type of services would still remain in place. 01:25:18.840 --> 01:25:21.840 Okay, yeah. Good. Thank you. 01:25:21.840 --> 01:25:26.840 And can you speak to the fees for-- 01:25:27.000 --> 01:25:31.840 what the fees will be for the-- for students? 01:25:31.840 --> 01:25:35.840 So currently we have-- we're not final on that. 01:25:35.840 --> 01:25:38.840 So we are working very closely with UNT leadership 01:25:38.840 --> 01:25:40.840 and the UNT Transportation Department. 01:25:40.840 --> 01:25:43.840 So students ride the shuttle for free 01:25:43.840 --> 01:25:46.840 through their transportation fee that they pay with their tuition. 01:25:46.840 --> 01:25:49.840 So that would remain the same. That does not change at all. 01:25:49.840 --> 01:25:54.840 UNT pays DCTA an annual, what we call, connect access fee. 01:25:55.000 --> 01:25:57.840 And that is what allows UNT students, faculty, 01:25:57.840 --> 01:26:00.840 and staff to ride our connect services for free. 01:26:00.840 --> 01:26:03.840 We are working with UNT Transportation Department 01:26:03.840 --> 01:26:05.840 to reallocate that connect access fee 01:26:05.840 --> 01:26:08.840 so that students do have access to these services 01:26:08.840 --> 01:26:11.840 for, you know, for free of charge or maybe even a reduced fare. 01:26:11.840 --> 01:26:13.840 We don't have a final answer right now. 01:26:13.840 --> 01:26:17.840 We're waiting to hear back from the university in June 01:26:17.840 --> 01:26:20.840 about what their-- what their on-campus, 01:26:20.840 --> 01:26:23.840 you know, numbers are going to look like 01:26:24.000 --> 01:26:27.840 that would then help us kind of project ridership and whatnot. 01:26:27.840 --> 01:26:29.840 You know, if they're back to kind of pre-COVID levels, 01:26:29.840 --> 01:26:32.840 then we need to kind of readjust our service delivery. 01:26:32.840 --> 01:26:34.840 But we are having conversations with them regularly 01:26:34.840 --> 01:26:36.840 to address this question. 01:26:36.840 --> 01:26:39.840 Okay. Thank you. I'm just going to call more. 01:26:39.840 --> 01:26:47.840 If-- can you name, you know, one or more cities 01:26:47.840 --> 01:26:50.840 that have-- currently have programs 01:26:51.000 --> 01:26:55.840 that are as close as you can think of to the program 01:26:55.840 --> 01:26:59.840 you're-- that you're talking about now. 01:26:59.840 --> 01:27:00.840 Sure. 01:27:00.840 --> 01:27:02.840 I know it's unique, you know, but-- 01:27:02.840 --> 01:27:04.840 Yeah. Yeah, absolutely. 01:27:04.840 --> 01:27:06.840 And I can actually send over a list after the meeting. 01:27:06.840 --> 01:27:08.840 I can provide a little bit more detail as well. 01:27:08.840 --> 01:27:12.840 But King County Metro is definitely-- 01:27:12.840 --> 01:27:14.840 and I believe that that's in Atlanta. 01:27:14.840 --> 01:27:16.840 I don't want to jinx myself. 01:27:16.840 --> 01:27:18.840 I'm pretty sure-- I'm pretty sure it's in Atlanta. 01:27:19.000 --> 01:27:20.840 King County Metro is a program 01:27:20.840 --> 01:27:22.840 that we've looked at quite extensively. 01:27:22.840 --> 01:27:24.840 But we're also just looking in our neighborhood 01:27:24.840 --> 01:27:27.840 because it's specific to our landscape. 01:27:27.840 --> 01:27:29.840 Trinity Metro currently partners with them 01:27:29.840 --> 01:27:32.840 to provide zone-based service. 01:27:32.840 --> 01:27:34.840 And then the city of Arlington uses them 01:27:34.840 --> 01:27:37.840 as their sole transit program. 01:27:37.840 --> 01:27:39.840 And so we've spent quite a bit of time working 01:27:39.840 --> 01:27:41.840 with the city of Arlington as well as Trinity Metro 01:27:41.840 --> 01:27:43.840 to talk about the pros and cons of their programs, 01:27:43.840 --> 01:27:45.840 what they learned through implementation 01:27:45.840 --> 01:27:48.840 that we could, you know, adjust on the front end 01:27:49.000 --> 01:27:51.840 so that it's not a speed bump for folks once we launch. 01:27:51.840 --> 01:27:53.840 And so, you know, right in our backyard, 01:27:53.840 --> 01:27:55.840 we have two entities that are using the system 01:27:55.840 --> 01:27:58.840 very successfully. 01:27:58.840 --> 01:27:59.840 Thank you. 01:27:59.840 --> 01:28:01.840 And I will look into, you know, 01:28:01.840 --> 01:28:04.840 those cities and explore that. 01:28:04.840 --> 01:28:07.840 And then my last question is a question 01:28:07.840 --> 01:28:11.840 that might be for city staff, 01:28:11.840 --> 01:28:12.840 but it might also be for you. 01:28:12.840 --> 01:28:15.840 It's really for whoever can answer it. 01:28:16.000 --> 01:28:18.840 And it's about the... 01:28:18.840 --> 01:28:20.840 There was a consultant, 01:28:20.840 --> 01:28:24.840 and I'm not sure if she's still working for the city. 01:28:24.840 --> 01:28:29.840 I think, or Brandy something or other, 01:28:29.840 --> 01:28:34.840 and I believe she may be presented to council. 01:28:34.840 --> 01:28:35.840 Is she... 01:28:35.840 --> 01:28:38.840 And I don't know if she's on this call looking now at 11. 01:28:38.840 --> 01:28:41.840 But, you know, is she still... 01:28:41.840 --> 01:28:43.840 And she was a consultant, as I remember. 01:28:43.840 --> 01:28:45.840 Correct me if I'm wrong, for the city. 01:28:46.000 --> 01:28:47.840 For DCTA. 01:28:47.840 --> 01:28:50.840 So I was just wondering if someone from city staff, 01:28:50.840 --> 01:28:51.840 or you, if you know. 01:28:51.840 --> 01:28:54.840 But again, I assume it would be more of a city staff question. 01:28:54.840 --> 01:28:58.840 And I can speak to, is she still working, 01:28:58.840 --> 01:29:00.840 you know, for the city? 01:29:00.840 --> 01:29:01.840 Is she still working for us? 01:29:01.840 --> 01:29:08.840 What is she doing since she's a city contractor or consultant 01:29:08.840 --> 01:29:10.840 and haven't, you know, seen her at these meetings? 01:29:10.840 --> 01:29:12.840 I'd just be curious to know. 01:29:12.840 --> 01:29:15.840 So I can't answer that. 01:29:16.000 --> 01:29:17.840 The city of Denton and the city of Lewisville 01:29:17.840 --> 01:29:19.840 do contract with Brandy Bird 01:29:19.840 --> 01:29:21.840 for transportation-related services. 01:29:21.840 --> 01:29:24.840 As to the scope of work or what she's actively working on, 01:29:24.840 --> 01:29:25.840 I'm not sure. 01:29:25.840 --> 01:29:27.840 But I can tell you that she does attend 01:29:27.840 --> 01:29:30.840 all of our board meetings and that she is... 01:29:30.840 --> 01:29:32.840 She attended the roundtables that we held 01:29:32.840 --> 01:29:35.840 with all three of our member cities. 01:29:35.840 --> 01:29:39.840 And so she has been involved in this program 01:29:39.840 --> 01:29:41.840 in developing this service plan 01:29:41.840 --> 01:29:44.840 as far as consultation to those two cities. 01:29:45.000 --> 01:29:46.840 And so I would love... 01:29:46.840 --> 01:29:48.840 And I'll put this in as a request. 01:29:48.840 --> 01:29:52.840 And her last name is Byrd or B-I-R-D? 01:29:52.840 --> 01:29:53.840 I think it's B-I-R-D. 01:29:53.840 --> 01:29:55.840 B-I-R-D, okay. 01:29:55.840 --> 01:30:00.840 And Brandy, B-R-A-N-D-I or Y? 01:30:00.840 --> 01:30:02.840 I will send you her email. 01:30:02.840 --> 01:30:04.840 I can send you her contact information. 01:30:04.840 --> 01:30:06.840 Okay, that would be great. 01:30:06.840 --> 01:30:09.840 What I would love is that when this comes to council, 01:30:10.000 --> 01:30:16.840 it would be great for her to be there 01:30:16.840 --> 01:30:19.840 and to be able to address council since... 01:30:19.840 --> 01:30:22.840 And I'm not complaining about your report. 01:30:22.840 --> 01:30:23.840 I'm just thinking... 01:30:23.840 --> 01:30:26.840 And not even instead of you necessarily, 01:30:26.840 --> 01:30:28.840 but at least in addition, 01:30:28.840 --> 01:30:30.840 so that somebody... 01:30:30.840 --> 01:30:31.840 If this is somebody who... 01:30:31.840 --> 01:30:36.840 Because I didn't realize until after she was hired 01:30:36.840 --> 01:30:38.840 that she was working for council 01:30:39.000 --> 01:30:40.840 and she was the consultant. 01:30:40.840 --> 01:30:42.840 And I'm still exactly not sure kind of what her role is, 01:30:42.840 --> 01:30:46.840 but I would love to hear from her as a consultant for this city, 01:30:46.840 --> 01:30:47.840 apparently for Louisville too, 01:30:47.840 --> 01:30:52.840 but really just in her capacity as consultant for City of Denton. 01:30:52.840 --> 01:30:55.840 I have to say, I've never heard of her. 01:30:55.840 --> 01:30:57.840 I wasn't aware that this person existed. 01:30:57.840 --> 01:31:02.840 Yeah, and I'm trying to remember if she presented to council... 01:31:02.840 --> 01:31:03.840 I'm so bad with names. 01:31:03.840 --> 01:31:05.840 Oh, she did, I really apologize. 01:31:06.000 --> 01:31:09.840 She was on the Denton City Council in January, 01:31:09.840 --> 01:31:12.840 her and our chair Chris Watts presented to the Denton City Council. 01:31:12.840 --> 01:31:15.840 Yeah, and so, yeah, I would just like... 01:31:15.840 --> 01:31:22.840 If she's still on the contracting with the city, 01:31:22.840 --> 01:31:27.840 I would like to hear from her as a consultant. 01:31:27.840 --> 01:31:28.840 Sure, and I think... 01:31:28.840 --> 01:31:32.840 I'll be ready for the next presentation to council. 01:31:33.000 --> 01:31:36.840 So I believe we confirmed June 8th 01:31:36.840 --> 01:31:39.840 as a presentation date just yesterday. 01:31:39.840 --> 01:31:44.840 And I did receive an email from Sarah Hensley confirming that 01:31:44.840 --> 01:31:46.840 and we notified our board. 01:31:46.840 --> 01:31:49.840 And I believe our chair, Chris Watts, 01:31:49.840 --> 01:31:51.840 is interested in doing some of the presentation as well. 01:31:51.840 --> 01:31:54.840 So I think we just have some components of that to work through, 01:31:54.840 --> 01:31:58.840 but I'll definitely include that in my confirmation back to Sarah. 01:31:59.000 --> 01:32:02.840 I think that request, if she's a employee of the city, 01:32:02.840 --> 01:32:04.840 would go through our staff, 01:32:04.840 --> 01:32:08.840 but I appreciate the assistance. 01:32:08.840 --> 01:32:10.840 Yeah, and thank you, yeah, I agree. 01:32:10.840 --> 01:32:12.840 And can someone from our staff say is she... 01:32:12.840 --> 01:32:13.840 So she is... 01:32:13.840 --> 01:32:18.840 How long will she be in the consultant role? 01:32:18.840 --> 01:32:19.840 Council Member Armitage, 01:32:19.840 --> 01:32:22.840 I cannot answer the specifics about her contract 01:32:22.840 --> 01:32:24.840 or what she is currently working on. 01:32:24.840 --> 01:32:27.840 I know she is working on the project that Nicole mentioned 01:32:28.000 --> 01:32:30.840 and I also know that she is working on things 01:32:30.840 --> 01:32:32.840 with the city manager's office, 01:32:32.840 --> 01:32:34.840 but I will pass along your comments 01:32:34.840 --> 01:32:36.840 to the city manager's office 01:32:36.840 --> 01:32:38.840 so that we can coordinate that appropriately 01:32:38.840 --> 01:32:40.840 for the June 8th presentation. 01:32:40.840 --> 01:32:42.840 Okay, that would be great. 01:32:42.840 --> 01:32:45.840 And maybe kind of a Friday report about... 01:32:45.840 --> 01:32:46.840 Here is our... 01:32:46.840 --> 01:32:48.840 I don't know, meet our consultant. 01:32:48.840 --> 01:32:50.840 This is what this person is... 01:32:50.840 --> 01:32:53.840 This is what this job is. 01:32:53.840 --> 01:32:55.840 I understand it's not a permanent job, 01:32:56.000 --> 01:32:58.840 but this is what they do. 01:32:58.840 --> 01:33:03.840 I would just love to just have a better sense of that. 01:33:03.840 --> 01:33:05.840 Sure, I can discuss that 01:33:05.840 --> 01:33:07.840 with the city manager's office, no problem. 01:33:07.840 --> 01:33:10.840 Thanks. 01:33:10.840 --> 01:33:12.840 Anything else? 01:33:12.840 --> 01:33:14.840 Just here for questions. 01:33:14.840 --> 01:33:15.840 Anything else you have? 01:33:15.840 --> 01:33:16.840 Again, I... 01:33:16.840 --> 01:33:17.840 No, I've got mine. 01:33:17.840 --> 01:33:19.840 I just wanted to hear Council Member Armitage 01:33:19.840 --> 01:33:22.840 say what that's called first. 01:33:23.000 --> 01:33:25.840 So, yeah, thanks for such a thorough presentation 01:33:25.840 --> 01:33:27.840 and for your patience 01:33:27.840 --> 01:33:31.840 and responding to all of our many questions. 01:33:31.840 --> 01:33:33.840 I've got a few. 01:33:33.840 --> 01:33:35.840 One is, how would... 01:33:35.840 --> 01:33:42.840 There's a potential affordable housing complex 01:33:42.840 --> 01:33:44.840 that may go up in the vintage area. 01:33:44.840 --> 01:33:47.840 They've got a resolution of no objection, 01:33:47.840 --> 01:33:48.840 I think, from the city. 01:33:48.840 --> 01:33:50.840 So this is a weight off. 01:33:51.000 --> 01:33:53.840 One of the issues that's been raised by people in the area 01:33:53.840 --> 01:33:59.840 is that that would be served by public transit. 01:33:59.840 --> 01:34:02.840 And I asked if it would be served 01:34:02.840 --> 01:34:05.840 in a contemplated new service, 01:34:05.840 --> 01:34:07.840 and it's not apparently in the service area. 01:34:07.840 --> 01:34:13.840 So how would you go about adding service areas 01:34:13.840 --> 01:34:16.840 to what's currently proposed 01:34:16.840 --> 01:34:18.840 if the need was demonstrated? 01:34:19.000 --> 01:34:21.840 Sure. So the great... 01:34:21.840 --> 01:34:23.840 One of the benefits of this on-demand service 01:34:23.840 --> 01:34:26.840 is the flexibility of the ozone boundary. 01:34:26.840 --> 01:34:28.840 So our planning department stays in contact 01:34:28.840 --> 01:34:30.840 with the planning departments for our three member cities 01:34:30.840 --> 01:34:33.840 and they stay abreast of any new developments 01:34:33.840 --> 01:34:35.840 or any major changes that are going to happen 01:34:35.840 --> 01:34:37.840 that would drive density. 01:34:37.840 --> 01:34:39.840 So not even just living areas, 01:34:39.840 --> 01:34:45.840 but also maybe shopping and new shopping centers 01:34:45.840 --> 01:34:46.840 that might go in 01:34:46.840 --> 01:34:48.840 that we would need to provide service to. 01:34:49.000 --> 01:34:51.840 And so they feed that information to us 01:34:51.840 --> 01:34:53.840 to say, like, here's the timing 01:34:53.840 --> 01:34:56.840 that this new living area or this new residential area 01:34:56.840 --> 01:34:59.840 or this new shopping center is going to go into place 01:34:59.840 --> 01:35:03.840 so that we can then plan to see what it would cost 01:35:03.840 --> 01:35:07.840 to expand the zone or to create an island zone 01:35:07.840 --> 01:35:09.840 specifically for that purpose. 01:35:09.840 --> 01:35:11.840 And so we would project, 01:35:11.840 --> 01:35:13.840 we would determine what that plan looked like, 01:35:13.840 --> 01:35:15.840 we would get the pricing models together, 01:35:15.840 --> 01:35:17.840 and then we would take that to our board 01:35:18.000 --> 01:35:19.840 for consideration and approval. 01:35:19.840 --> 01:35:20.840 But that's one of the flexible things 01:35:20.840 --> 01:35:22.840 about the ozone on-demand service 01:35:22.840 --> 01:35:25.840 is that the boundary is very nimble 01:35:25.840 --> 01:35:26.840 and it doesn't take much time 01:35:26.840 --> 01:35:28.840 because they lease the vehicles. 01:35:28.840 --> 01:35:29.840 So to put it into perspective, 01:35:29.840 --> 01:35:31.840 like, a large bus that DCTA purchases 01:35:31.840 --> 01:35:33.840 could take two years to procure. 01:35:33.840 --> 01:35:35.840 Well, because they lease their vehicles, 01:35:35.840 --> 01:35:38.840 they can scale up and scale down very, very easily 01:35:38.840 --> 01:35:40.840 within, like, a couple of weeks. 01:35:40.840 --> 01:35:43.840 The geography is not dependent on the location of rails, 01:35:43.840 --> 01:35:46.840 for instance, or overhead wires or anything like that. 01:35:47.000 --> 01:35:49.840 So the key communication 01:35:49.840 --> 01:35:52.840 is our development department to DCTA. 01:35:52.840 --> 01:35:56.840 Yes, and then we have great relationships, yeah. 01:35:56.840 --> 01:35:59.840 Okay, that's very helpful to understand. 01:35:59.840 --> 01:36:03.840 Regarding the case studies that are out there, 01:36:03.840 --> 01:36:05.840 the M-cities that are deployed, 01:36:05.840 --> 01:36:07.840 I'll not make you go through the detail. 01:36:07.840 --> 01:36:11.840 I've heard comments that there are areas 01:36:12.000 --> 01:36:17.840 where it's sort of flipped back to fixed routes later. 01:36:17.840 --> 01:36:20.840 But I imagine you've looked at cases 01:36:20.840 --> 01:36:23.840 that didn't indicate to you that that would be coming. 01:36:23.840 --> 01:36:27.840 But what is the sort of total landscape of the case studies? 01:36:27.840 --> 01:36:31.840 Like, you know, some of the time it flips back, 01:36:31.840 --> 01:36:34.840 most of the time it doesn't or never does? 01:36:34.840 --> 01:36:37.840 What's your sort of general learning from the case studies? 01:36:38.000 --> 01:36:42.840 Sure, so the large majority of the case studies that we have read 01:36:42.840 --> 01:36:44.840 shows that the service was successful 01:36:44.840 --> 01:36:47.840 and it was so successful that the demand for ridership was so great 01:36:47.840 --> 01:36:50.840 that they ended up expanding their service. 01:36:50.840 --> 01:36:52.840 So adding more vehicles 01:36:52.840 --> 01:36:55.840 in order to keep that wait time down. 01:36:55.840 --> 01:36:58.840 There have been a few, I'll count on one hand, 01:36:58.840 --> 01:37:01.840 a few instances within those case studies 01:37:01.840 --> 01:37:04.840 that have said, like, for a specific, 01:37:04.840 --> 01:37:06.840 they pulled out an existing fixed route 01:37:07.000 --> 01:37:08.840 and replaced it with on-demand. 01:37:08.840 --> 01:37:13.840 And the ridership wasn't so great with that origin and destination. 01:37:13.840 --> 01:37:17.840 And so the agency maybe they took away four routes 01:37:17.840 --> 01:37:19.840 but they added one back in. 01:37:19.840 --> 01:37:22.840 So we do have the flexibility to do that, 01:37:22.840 --> 01:37:24.840 even if we, you know, propose, 01:37:24.840 --> 01:37:28.840 if what is, if the public feedback does not adjust anything 01:37:28.840 --> 01:37:30.840 in the existing proposed service, 01:37:30.840 --> 01:37:32.840 and we look at that on September 7, 01:37:32.840 --> 01:37:35.840 we still have flexibility to add things back in 01:37:36.000 --> 01:37:38.840 if our board so chooses. 01:37:38.840 --> 01:37:41.840 And we will retain fleet for that purpose. 01:37:41.840 --> 01:37:44.840 So we're not saying September 7, 01:37:44.840 --> 01:37:47.840 like, let's get rid of, you know, all of our buses and whatnot. 01:37:47.840 --> 01:37:51.840 We're gonna retain that so that we can be nimble 01:37:51.840 --> 01:37:54.840 and bounce back somewhat if needed. 01:37:54.840 --> 01:37:57.840 But I will say that the majority of the case studies that we have read 01:37:57.840 --> 01:38:01.840 have said that the service is very successful 01:38:02.000 --> 01:38:07.840 and that it has actually spurred growth within those services. 01:38:07.840 --> 01:38:10.840 Is there any indication in those, you know, 01:38:10.840 --> 01:38:12.840 minority of cases where it hasn't worked out 01:38:12.840 --> 01:38:14.840 kind of what the factors were? 01:38:14.840 --> 01:38:16.840 Like, what's the indication of, you know, 01:38:16.840 --> 01:38:19.840 kind of the critical success factor? 01:38:19.840 --> 01:38:20.840 Sure. 01:38:20.840 --> 01:38:24.840 So the service will have, like, standard KPIs. 01:38:24.840 --> 01:38:27.840 And so that will be, like, the number of passengers 01:38:28.000 --> 01:38:31.840 that have booked and traveled on the service per service hour, 01:38:31.840 --> 01:38:34.840 the number of people that are in each of the vehicles, 01:38:34.840 --> 01:38:36.840 the on-time performance as related to-- 01:38:36.840 --> 01:38:38.840 I'm sorry, I don't think it's clear in the way I put that. 01:38:38.840 --> 01:38:41.840 I mean, in the cases that are out there that have already occurred, 01:38:41.840 --> 01:38:45.840 what has been the critical success factor 01:38:45.840 --> 01:38:47.840 that didn't work in a minority of cases? 01:38:47.840 --> 01:38:50.840 Like, what would be the circumstance 01:38:50.840 --> 01:38:53.840 that would make it need to flip back? 01:38:53.840 --> 01:38:54.840 Sure. 01:38:55.000 --> 01:38:58.840 Off the top of my head, it's always primarily low ridership 01:38:58.840 --> 01:39:02.840 is the key surface indicator. 01:39:02.840 --> 01:39:05.840 But as they looked into that, there were other factors 01:39:05.840 --> 01:39:07.840 based on each case study that indicated 01:39:07.840 --> 01:39:10.840 what was leading to the low ridership. 01:39:10.840 --> 01:39:13.840 I would have to go back and pull the specifics. 01:39:13.840 --> 01:39:17.840 Wait times-- was wait times a part of it? 01:39:17.840 --> 01:39:19.840 If you will allow, I will go back to those-- 01:39:19.840 --> 01:39:20.840 Oh, sure. 01:39:20.840 --> 01:39:22.840 --and provide you with the details. 01:39:23.000 --> 01:39:25.840 I haven't read them in a few months. 01:39:25.840 --> 01:39:28.840 But they were all based on low ridership. 01:39:28.840 --> 01:39:30.840 But I know that they did a deep dive 01:39:30.840 --> 01:39:33.840 into what was the underlying cause of the low ridership. 01:39:33.840 --> 01:39:34.840 The low ridership, yeah. 01:39:34.840 --> 01:39:35.840 I'm more into the underlying cause. 01:39:35.840 --> 01:39:37.840 Sort of low ridership, obviously. 01:39:37.840 --> 01:39:41.840 But is it a certain kind of community 01:39:41.840 --> 01:39:45.840 or certain populations it doesn't work for? 01:39:45.840 --> 01:39:50.840 Or was it something about the way that the program was managed, 01:39:51.000 --> 01:39:52.840 which would be great if it were that, 01:39:52.840 --> 01:39:56.840 because you have the opportunity to not make the same mistakes? 01:39:56.840 --> 01:39:57.840 Sure. 01:39:57.840 --> 01:39:58.840 Absolutely, yes. 01:39:58.840 --> 01:39:59.840 I will follow up with that information. 01:39:59.840 --> 01:40:01.840 I think that would be awesome to understand better. 01:40:01.840 --> 01:40:03.840 Thank you. 01:40:03.840 --> 01:40:07.840 And incidentally, you talked about we're continuing to-- 01:40:07.840 --> 01:40:12.840 or you'll continue to own some bus fleet in case that's needed. 01:40:12.840 --> 01:40:14.840 But the bus service-- 01:40:14.840 --> 01:40:16.840 I think this is not generally understood. 01:40:16.840 --> 01:40:18.840 I'm going to make sure I understand it right. 01:40:19.000 --> 01:40:21.840 It's owned by DCTA now anyway, right? 01:40:21.840 --> 01:40:24.840 You're talking about going from one outsourced service 01:40:24.840 --> 01:40:26.840 to a different outsourced service. 01:40:26.840 --> 01:40:27.840 Is that accurate? 01:40:27.840 --> 01:40:31.840 So we own all of the fleet, the facilities, 01:40:31.840 --> 01:40:33.840 the software services. 01:40:33.840 --> 01:40:37.840 We own all of that, but we contract out the labor. 01:40:37.840 --> 01:40:39.840 Our bus service is currently contracted out 01:40:39.840 --> 01:40:42.840 to the North Texas Mobility Corporation for that service. 01:40:42.840 --> 01:40:45.840 Prior to NTMC, it was contracted out to First Transit. 01:40:45.840 --> 01:40:48.840 And that's a locally owned company? 01:40:49.000 --> 01:40:49.840 It has no-- 01:40:49.840 --> 01:40:53.840 NTMC is a local government corporation that's 01:40:53.840 --> 01:40:55.840 actually a subsidiary of DCTA. 01:40:55.840 --> 01:40:56.840 Oh, OK. 01:40:56.840 --> 01:40:57.840 Interesting. 01:40:57.840 --> 01:41:01.840 I did not understand that. 01:41:01.840 --> 01:41:03.840 Since labor-- you brought up labor. 01:41:03.840 --> 01:41:05.840 That's a good segue into my next comment. 01:41:05.840 --> 01:41:08.840 I'm going to just express what I would think would be ideal. 01:41:08.840 --> 01:41:10.840 And then you could tell me, like, yeah, 01:41:10.840 --> 01:41:12.840 that's exactly what we're doing. 01:41:12.840 --> 01:41:15.840 Because it could be. 01:41:16.000 --> 01:41:20.840 The bus drivers have been in that subset of people 01:41:20.840 --> 01:41:22.840 in our community who have really been 01:41:22.840 --> 01:41:26.840 the front line heroes through the pandemic. 01:41:26.840 --> 01:41:29.840 They took personal risk to their life 01:41:29.840 --> 01:41:32.840 and safety to continue to provide transportation 01:41:32.840 --> 01:41:36.840 to people who need it. 01:41:36.840 --> 01:41:40.840 And I would hope that we're not going 01:41:40.840 --> 01:41:42.840 to turn our back on them. 01:41:43.000 --> 01:41:46.840 So my ideal scenario would be there's a certain number of jobs 01:41:46.840 --> 01:41:48.840 that aren't going to be needed because they're 01:41:48.840 --> 01:41:50.840 driving vehicles that aren't going to be on the road, 01:41:50.840 --> 01:41:53.840 at least for a while, at least until different decisions are 01:41:53.840 --> 01:41:54.840 made. 01:41:54.840 --> 01:41:56.840 But there's a whole bunch of new jobs 01:41:56.840 --> 01:41:59.840 because it's going to be these other drivers. 01:41:59.840 --> 01:42:05.840 And I would hope that a kind of requirement of the contract 01:42:06.000 --> 01:42:13.840 with VIA would be that our drivers, existing group of drivers, 01:42:13.840 --> 01:42:16.840 would be first in line and would maintain their wages 01:42:16.840 --> 01:42:17.840 and benefits. 01:42:17.840 --> 01:42:19.840 Now, I'm kind of agnostic, or it's 01:42:19.840 --> 01:42:26.840 a conversation for another day, about whether that class of job 01:42:26.840 --> 01:42:27.840 stays that way forever. 01:42:27.840 --> 01:42:30.840 I mean, we don't pay people to be weavers when we have-- 01:42:30.840 --> 01:42:35.840 when we change technologies and so on. 01:42:36.000 --> 01:42:38.840 But those people who stood by us, 01:42:38.840 --> 01:42:40.840 I would hope that we stand by them. 01:42:40.840 --> 01:42:44.840 So how close am I to the envisioned process? 01:42:44.840 --> 01:42:46.840 Pretty close. 01:42:46.840 --> 01:42:48.840 So the plan right now is we have been 01:42:48.840 --> 01:42:51.840 in constant communication with both NTMC leadership 01:42:51.840 --> 01:42:55.840 as well as the Amalgamated Transit Union, Chapter 1338, 01:42:55.840 --> 01:43:00.840 who oversees all of the operators 01:43:00.840 --> 01:43:02.840 and represents all of the operators for NTMC. 01:43:02.840 --> 01:43:04.840 And so I believe Kenneth Day spoke at the council meeting 01:43:05.000 --> 01:43:06.840 yesterday. 01:43:06.840 --> 01:43:09.840 We've been communicating with them for probably six-plus 01:43:09.840 --> 01:43:12.840 months just to kind of let them know this is what's happening. 01:43:12.840 --> 01:43:14.840 We want to make sure that we're doing this in alignment 01:43:14.840 --> 01:43:18.840 with both NTMC and the union. 01:43:18.840 --> 01:43:21.840 We do recognize that there will be a reduction 01:43:21.840 --> 01:43:23.840 in force of operators. 01:43:23.840 --> 01:43:27.840 It's pretty standard. 01:43:27.840 --> 01:43:29.840 As we scale service down for the summer, 01:43:29.840 --> 01:43:30.840 the same thing happens. 01:43:30.840 --> 01:43:34.840 As we scale service up, we end up adding positions. 01:43:35.000 --> 01:43:37.840 But we're working very closely with NTMC 01:43:37.840 --> 01:43:41.840 to make sure that they're minimizing that impact 01:43:41.840 --> 01:43:43.840 as much as possible because we still 01:43:43.840 --> 01:43:45.840 have service to provide, right? 01:43:45.840 --> 01:43:50.840 So we are also working with VIA to hold a job fair 01:43:50.840 --> 01:43:53.840 specifically to what you just stated 01:43:53.840 --> 01:43:56.840 that operators that would be impacted by the reduction 01:43:56.840 --> 01:43:59.840 in force would have the first opportunity 01:43:59.840 --> 01:44:02.840 to apply for those jobs within VIA. 01:44:03.000 --> 01:44:04.840 VIA has their own salary structure. 01:44:04.840 --> 01:44:06.840 They're contracted employees. 01:44:06.840 --> 01:44:10.840 They do not provide benefits, but their hourly wage 01:44:10.840 --> 01:44:15.840 has received very positive feedback. 01:44:15.840 --> 01:44:17.840 And so we would work with VIA. 01:44:17.840 --> 01:44:19.840 I mean, there's more than 30 jobs that would be available. 01:44:19.840 --> 01:44:22.840 We would work with VIA to kind of hold a job fair 01:44:22.840 --> 01:44:26.840 and give the operators impacted by the reduction in force 01:44:26.840 --> 01:44:28.840 the first opportunity to apply for the job 01:44:28.840 --> 01:44:30.840 and fill those roles before those jobs 01:44:31.000 --> 01:44:33.840 are open to the public. 01:44:33.840 --> 01:44:35.840 I would hope-- 01:44:35.840 --> 01:44:37.840 I won't ask you to respond to this, 01:44:37.840 --> 01:44:39.840 but I would hope that we would look 01:44:39.840 --> 01:44:44.840 to what we could do to keep them whole 01:44:44.840 --> 01:44:48.840 if what's being offered is not the same. 01:44:48.840 --> 01:44:50.840 Because I don't think-- 01:44:50.840 --> 01:44:56.840 I'm so aligned with the improvement of service, 01:44:56.840 --> 01:44:59.840 with the added hours, with the ability to wait inside 01:45:00.000 --> 01:45:04.840 instead of out in the rain and the sun. 01:45:04.840 --> 01:45:07.840 And I put no-- 01:45:07.840 --> 01:45:11.840 I do not romanticize the value of running empty buses 01:45:11.840 --> 01:45:12.840 around the city. 01:45:12.840 --> 01:45:14.840 Maybe someday our land use will be different 01:45:14.840 --> 01:45:16.840 and that would be a great solution. 01:45:16.840 --> 01:45:18.840 But in the short run, I don't see-- 01:45:18.840 --> 01:45:20.840 put any value in running empty buses. 01:45:20.840 --> 01:45:23.840 So I think the idea of efficiently providing 01:45:23.840 --> 01:45:25.840 better service to more people in more areas 01:45:25.840 --> 01:45:27.840 for more time all for it, but I don't 01:45:27.840 --> 01:45:29.840 see that it's intrinsic to do that. 01:45:30.000 --> 01:45:32.840 That we hurt people who have stood by us. 01:45:32.840 --> 01:45:34.840 So I'm not going to ask you to respond to that. 01:45:34.840 --> 01:45:36.840 I will ask you to carry forward the suggestion 01:45:36.840 --> 01:45:40.840 of calling that one addition to Frank Toulou. 01:45:40.840 --> 01:45:42.840 Yes, sir. 01:45:42.840 --> 01:45:52.840 And I, too, am concerned about the jobs of-- 01:45:52.840 --> 01:45:56.840 what is going to happen to current drivers 01:45:57.000 --> 01:46:01.840 who will not be needed by this new model. 01:46:01.840 --> 01:46:08.840 As well as for those who do decide to or are able 01:46:08.840 --> 01:46:12.840 to be employed by VIA if they would want that. 01:46:12.840 --> 01:46:16.840 That would be moving from a job with benefits 01:46:16.840 --> 01:46:17.840 to one with no benefits. 01:46:17.840 --> 01:46:23.840 So I would want to see that, at least 01:46:24.000 --> 01:46:26.840 during this trial period, that those benefits 01:46:26.840 --> 01:46:28.840 could be extended. 01:46:28.840 --> 01:46:31.840 That would be really critical. 01:46:31.840 --> 01:46:34.840 I will take that feedback directly to our board. 01:46:34.840 --> 01:46:35.840 You asked for input. 01:46:35.840 --> 01:46:36.840 You got it. 01:46:36.840 --> 01:46:37.840 That's right. 01:46:37.840 --> 01:46:38.840 All right. 01:46:38.840 --> 01:46:41.840 So if there's nothing else, thank you 01:46:41.840 --> 01:46:45.840 for your extended presence with us. 01:46:45.840 --> 01:46:47.840 Great preparation. 01:46:47.840 --> 01:46:48.840 I'll close the item. 01:46:48.840 --> 01:46:49.840 Great. 01:46:49.840 --> 01:46:50.840 Thank you. 01:46:50.840 --> 01:46:51.840 OK. 01:46:51.840 --> 01:46:52.840 Thanks, Nicole, so much. 01:46:53.000 --> 01:46:53.840 Great. 01:46:53.840 --> 01:46:55.840 So we have one item remaining, which 01:46:55.840 --> 01:46:57.840 is item D, staff reports. 01:46:57.840 --> 01:47:01.840 And open it up. 01:47:01.840 --> 01:47:03.840 It's open. 01:47:03.840 --> 01:47:05.840 And thank you, Councilmember Meltzer. 01:47:05.840 --> 01:47:08.840 I'm happy to present the staff report to you today. 01:47:08.840 --> 01:47:10.840 And I don't have a formal presentation, really. 01:47:10.840 --> 01:47:12.840 Today, what we're going to do is just 01:47:12.840 --> 01:47:15.840 bring you an update of the future agenda items 01:47:15.840 --> 01:47:18.840 that you placed on the agenda at the last meeting. 01:47:18.840 --> 01:47:21.840 And so the first thing I'd like to talk to you about today 01:47:22.000 --> 01:47:25.840 is the senior planner, bicycle, pedestrian, ADA coordinator 01:47:25.840 --> 01:47:26.840 position. 01:47:26.840 --> 01:47:29.840 As I promised, I told you I would be bringing you 01:47:29.840 --> 01:47:32.840 a monthly update on the position. 01:47:32.840 --> 01:47:35.840 We did hold our second round of interviews. 01:47:35.840 --> 01:47:39.840 And a candidate was selected and offered the position. 01:47:39.840 --> 01:47:43.840 He is coming into town today. 01:47:43.840 --> 01:47:46.840 And we will be visiting with him, with staff, 01:47:46.840 --> 01:47:50.840 answering questions and working through with him 01:47:51.000 --> 01:47:52.840 any of the questions that he might have. 01:47:52.840 --> 01:47:55.840 Also, really, he actually provided 01:47:55.840 --> 01:47:58.840 a very detailed list of things that he wants to understand. 01:47:58.840 --> 01:48:02.840 So we're very excited to have that conversation 01:48:02.840 --> 01:48:06.840 and look forward to bringing more information to you back 01:48:06.840 --> 01:48:08.840 at the next meeting in May. 01:48:08.840 --> 01:48:11.840 Can I ask a question about that? 01:48:11.840 --> 01:48:18.840 Can you let me know his name and how people can contact him? 01:48:19.000 --> 01:48:22.840 I'm guessing it's just firstname.lastname@cityofdenton.com. 01:48:22.840 --> 01:48:31.840 And then is it possible that his, if not his entire application, 01:48:31.840 --> 01:48:36.840 VITA or background or something can be made public, 01:48:36.840 --> 01:48:38.840 maybe in a kind of Friday report? 01:48:38.840 --> 01:48:44.840 Again, is that mention about Randy Bird kind of-- 01:48:44.840 --> 01:48:46.840 We missed you for a couple of solos. 01:48:47.000 --> 01:48:49.840 Your background, et cetera. 01:48:49.840 --> 01:48:52.840 Councilmember Armitage, we missed you for a couple of solos. 01:48:52.840 --> 01:48:55.840 You kind of froze. You're frozen now. 01:48:55.840 --> 01:48:58.840 Oh, I'm sorry. Can you hear me now? 01:48:58.840 --> 01:49:03.840 Yeah, your back audio, your visual is still frozen. 01:49:03.840 --> 01:49:06.840 Okay. 01:49:06.840 --> 01:49:10.840 Now you are all frozen. 01:49:10.840 --> 01:49:12.840 Technology at its finest. 01:49:12.840 --> 01:49:14.840 Councilmember Armitage, I believe I understand 01:49:15.000 --> 01:49:21.840 your question is the specific contact information. 01:49:21.840 --> 01:49:23.840 Okay, there are some things better about meeting in person. 01:49:23.840 --> 01:49:25.840 I'm going to talk. 01:49:25.840 --> 01:49:28.840 I'm going to hold until, okay. 01:49:28.840 --> 01:49:30.840 I know she's turned her camera off. 01:49:30.840 --> 01:49:32.840 I don't want to interrupt her. 01:49:32.840 --> 01:49:34.840 And I want her to be able to hear this. 01:49:34.840 --> 01:49:36.840 Does this sound better? Is this better? 01:49:36.840 --> 01:49:38.840 Audio good. 01:49:38.840 --> 01:49:40.840 Yes, ma'am, I can hear you. 01:49:41.000 --> 01:49:45.840 So I will be happy to work with our Human Resources Department 01:49:45.840 --> 01:49:47.840 to answer those questions. 01:49:47.840 --> 01:49:50.840 We can provide a summary at this time. 01:49:50.840 --> 01:49:54.840 That individual does not have a city email address, obviously. 01:49:54.840 --> 01:49:57.840 But once, if he does accept that position, 01:49:57.840 --> 01:49:59.840 we'll be happy to share that information. 01:49:59.840 --> 01:50:02.840 But at this point, we're still working through the process 01:50:02.840 --> 01:50:06.840 of him looking and entertaining the position. 01:50:06.840 --> 01:50:08.840 And he has not formally accepted. 01:50:09.000 --> 01:50:11.840 So at this time, I'd like to work with our Human Resources-- 01:50:11.840 --> 01:50:12.840 Oh, okay. 01:50:12.840 --> 01:50:13.840 Yes, ma'am. 01:50:13.840 --> 01:50:15.840 So until he has formally accepted it-- 01:50:15.840 --> 01:50:16.840 Okay, I'm so sorry. 01:50:16.840 --> 01:50:17.840 Never mind. 01:50:17.840 --> 01:50:18.840 So then never mind. 01:50:18.840 --> 01:50:19.840 Yeah, I'm sorry. 01:50:19.840 --> 01:50:20.840 My bad. 01:50:20.840 --> 01:50:21.840 I misunderstood. 01:50:21.840 --> 01:50:22.840 So I take back that question then. 01:50:22.840 --> 01:50:23.840 I thought-- 01:50:23.840 --> 01:50:24.840 No problem. 01:50:24.840 --> 01:50:25.840 I think today I was-- 01:50:25.840 --> 01:50:30.840 I misinterpreted that as, oh, he's moving today. 01:50:30.840 --> 01:50:32.840 But that is not what you said. 01:50:32.840 --> 01:50:35.840 So anyway, so I will reel that back. 01:50:35.840 --> 01:50:36.840 Forget about that. 01:50:37.000 --> 01:50:39.840 But I know that if he does get hired-- 01:50:39.840 --> 01:50:41.840 So he's the one finalist, right? 01:50:41.840 --> 01:50:42.840 He is the finalist. 01:50:42.840 --> 01:50:43.840 Yes, ma'am. 01:50:43.840 --> 01:50:47.840 So whoever the finalist is, I would like that of them-- 01:50:47.840 --> 01:50:49.840 I'm sorry, not the finalist. 01:50:49.840 --> 01:50:50.840 The hires-- 01:50:50.840 --> 01:50:51.840 Hire. 01:50:51.840 --> 01:50:53.840 --of them shortly after they get hired, 01:50:53.840 --> 01:50:56.840 thinking the Friday report about here's who they are, 01:50:56.840 --> 01:50:58.840 how to get in touch with them. 01:50:58.840 --> 01:50:59.840 Absolutely. 01:50:59.840 --> 01:51:03.840 And my goal is also to present that individual 01:51:03.840 --> 01:51:05.840 if he shall accept. 01:51:06.000 --> 01:51:11.840 If not, we will go back to the process of acquiring 01:51:11.840 --> 01:51:15.840 and facilitating another candidate if that happens. 01:51:15.840 --> 01:51:18.840 So we're hopeful with this process, 01:51:18.840 --> 01:51:22.840 and absolutely will be willing to bring him forward 01:51:22.840 --> 01:51:24.840 and introduce him to the committee 01:51:24.840 --> 01:51:27.840 and also to other boards and commissions 01:51:27.840 --> 01:51:29.840 that he needs to and will be involved with. 01:51:29.840 --> 01:51:32.840 So I appreciate that. 01:51:33.000 --> 01:51:36.840 The second item I wanted to bring up was one of the items 01:51:36.840 --> 01:51:40.840 that was on the agenda for the future agenda items. 01:51:40.840 --> 01:51:46.840 It was actually listed as item number, let's see, three. 01:51:46.840 --> 01:51:53.840 And it was in concern for the Highway 377 I-35 intersection 01:51:53.840 --> 01:51:55.840 and that interstate exchange. 01:51:55.840 --> 01:51:59.840 I understand at the time, Councilmember Ryan brought forward 01:52:00.000 --> 01:52:03.840 the question about when you're heading southbound 01:52:03.840 --> 01:52:07.840 on 377 Carroll Boulevard and going underneath 35, 01:52:07.840 --> 01:52:11.840 that there is either a left turn straight or a right turn. 01:52:11.840 --> 01:52:14.840 And at this time, we've been working with TxDOT 01:52:14.840 --> 01:52:18.840 and the city staff is actually conducting 01:52:18.840 --> 01:52:20.840 a traffic count for the intersection. 01:52:20.840 --> 01:52:22.840 This was per the request of TxDOT, 01:52:22.840 --> 01:52:25.840 which we received that data and that's completed, 01:52:25.840 --> 01:52:27.840 the collection's completed. 01:52:27.840 --> 01:52:29.840 We'll be sending it over to TxDOT for their review 01:52:30.000 --> 01:52:32.840 to discuss with them on any improvement measures 01:52:32.840 --> 01:52:36.840 that can be made to either signing or striping 01:52:36.840 --> 01:52:40.840 based on the results of that traffic count. 01:52:40.840 --> 01:52:43.840 So just wanted to give you an update that that's in progress. 01:52:43.840 --> 01:52:45.840 We appreciate you bringing that forward. 01:52:45.840 --> 01:52:47.840 The next item that was brought forward 01:52:47.840 --> 01:52:49.840 was also by Councilmember Ryan. 01:52:49.840 --> 01:52:52.840 It's item number four, which is Hobson Lane. 01:52:52.840 --> 01:52:56.840 He was concerned about traffic that's traveling on Teasley 01:52:57.000 --> 01:52:59.840 and a right-hand turn onto Hobson. 01:52:59.840 --> 01:53:02.840 City staff has evaluated that intersection 01:53:02.840 --> 01:53:06.840 and plans to make some needed improvements to the roadway, 01:53:06.840 --> 01:53:09.840 including some repairs at the intersection, 01:53:09.840 --> 01:53:11.840 along with relocating the stop bars 01:53:11.840 --> 01:53:14.840 on both of the lanes at the intersection. 01:53:14.840 --> 01:53:17.840 What this will do is increase the turning movement 01:53:17.840 --> 01:53:21.840 from Teasley onto Hobson and allow for wider turns. 01:53:21.840 --> 01:53:25.840 The question and concern was in relation to the fact 01:53:26.000 --> 01:53:28.840 that those individuals who were driving a truck 01:53:28.840 --> 01:53:31.840 and pulling a trailer were having a very hard time 01:53:31.840 --> 01:53:34.840 navigating that turn as somebody was sitting at the stop bar 01:53:34.840 --> 01:53:36.840 on Hobson Lane. 01:53:36.840 --> 01:53:40.840 And so we are hoping and looking for those improvement measures 01:53:40.840 --> 01:53:42.840 and those are ongoing. 01:53:42.840 --> 01:53:48.840 And so definitely excited about having those improvements made. 01:53:48.840 --> 01:53:52.840 The next request came from actually you, Councilmember Meltzer, 01:53:53.000 --> 01:53:56.840 was the item number five on your agenda. 01:53:56.840 --> 01:53:59.840 It was specifically related to West Oak and Bradley 01:53:59.840 --> 01:54:01.840 and the concerns. 01:54:01.840 --> 01:54:05.840 I believe the terminology used maybe was roller coaster 01:54:05.840 --> 01:54:07.840 or something of that sort. 01:54:07.840 --> 01:54:11.840 So we wanted to address your concerns there. 01:54:11.840 --> 01:54:13.840 After further evaluation, 01:54:13.840 --> 01:54:16.840 it appears that the previous design standards 01:54:16.840 --> 01:54:19.840 that have been used for roadway construction 01:54:20.000 --> 01:54:23.840 did not always require that soil samples of existing conditions 01:54:23.840 --> 01:54:26.840 were completed prior to design and construction. 01:54:26.840 --> 01:54:28.840 The design standards... 01:54:28.840 --> 01:54:30.840 Did that shock you to find that? 01:54:30.840 --> 01:54:33.840 I mean, I noted that in preparation, 01:54:33.840 --> 01:54:36.840 like that we didn't ask for soil samples before. 01:54:36.840 --> 01:54:38.840 I was staggered to read that. 01:54:38.840 --> 01:54:42.840 Well, what I will tell you is there is a soil, you know, 01:54:42.840 --> 01:54:45.840 description and map that basically shows 01:54:45.840 --> 01:54:48.840 what the different soil types are throughout the city. 01:54:49.000 --> 01:54:50.840 Those are the generalizations that are used 01:54:50.840 --> 01:54:52.840 for the different pavement sections 01:54:52.840 --> 01:54:55.840 and the different subgrade, subbase 01:54:55.840 --> 01:54:57.840 that's used in roadway construction. 01:54:57.840 --> 01:55:00.840 What we've found is it's a better practice 01:55:00.840 --> 01:55:02.840 to actually perform the soil samples 01:55:02.840 --> 01:55:07.840 to get an actual, you know, on-the-ground explanation 01:55:07.840 --> 01:55:09.840 of exactly what's happening in that area. 01:55:09.840 --> 01:55:13.840 So now that the soil samples are actually being pulled and taken, 01:55:13.840 --> 01:55:16.840 then we can look at that and an engineer can determine 01:55:17.000 --> 01:55:19.840 what actually the subgrade and subbase should be, 01:55:19.840 --> 01:55:21.840 if there's any improvement measures. 01:55:21.840 --> 01:55:24.840 There's many different, you know, I would say recipes, 01:55:24.840 --> 01:55:26.840 designs that can be put together 01:55:26.840 --> 01:55:29.840 to ensure that the soil can be stabilized 01:55:29.840 --> 01:55:31.840 and provide that foundation. 01:55:31.840 --> 01:55:34.840 So just wanted to bring that to your attention. 01:55:34.840 --> 01:55:38.840 And also, you know, they do proper gradation testing. 01:55:38.840 --> 01:55:40.840 Excuse me, Councilmember Arbiter, 01:55:40.840 --> 01:55:45.840 if you can turn your camera on so we still have quorum. 01:55:46.000 --> 01:55:48.840 Oh, good point. Okay. Good point. 01:55:48.840 --> 01:55:50.840 And we can see and hear you well now, 01:55:50.840 --> 01:55:52.840 so maybe the technical difficulty... 01:55:52.840 --> 01:55:53.840 Yeah, I'm so sorry. 01:55:53.840 --> 01:55:55.840 There was a thing flashed on my screen 01:55:55.840 --> 01:55:57.840 that said, "Internet connection unstable." 01:55:57.840 --> 01:55:59.840 I understand completely. 01:55:59.840 --> 01:56:01.840 That happens from time to time. 01:56:01.840 --> 01:56:03.840 Okay. Sorry. Karen. 01:56:03.840 --> 01:56:06.840 So just wanted to bring that to your attention 01:56:06.840 --> 01:56:09.840 that we do appreciate the concern and the comments. 01:56:09.840 --> 01:56:12.840 And we've looked into definitely some improvement measures 01:56:13.000 --> 01:56:15.840 along with not only collecting the soil samples, 01:56:15.840 --> 01:56:17.840 but also some additional design standards 01:56:17.840 --> 01:56:20.840 that are going into the roadway design. 01:56:20.840 --> 01:56:25.840 So, you know, the hopes are that those measures, 01:56:25.840 --> 01:56:28.840 including the proper amounts of stabilization, 01:56:28.840 --> 01:56:30.840 are taken care of 01:56:30.840 --> 01:56:33.840 and taken into consideration on future roadways. 01:56:33.840 --> 01:56:37.840 I so appreciate the, you know, 01:56:37.840 --> 01:56:41.840 the fact that you've respected my underlying concern, 01:56:42.000 --> 01:56:43.840 just like, wow, if this happened there, 01:56:43.840 --> 01:56:46.840 how, you know, what are we missing? 01:56:46.840 --> 01:56:47.840 So that's great. 01:56:47.840 --> 01:56:51.840 Do we intend to repair the, you know, 01:56:51.840 --> 01:56:56.840 the outcome that did occur on West Oak? 01:56:56.840 --> 01:56:57.840 At this time... 01:56:57.840 --> 01:57:02.840 As a living example of why you should test the soil. 01:57:02.840 --> 01:57:04.840 Yes, sir. 01:57:04.840 --> 01:57:07.840 At this time, there are not improvement plans 01:57:07.840 --> 01:57:10.840 to make any kind of replacement to that roadway, 01:57:11.000 --> 01:57:12.840 but we definitely will work 01:57:12.840 --> 01:57:14.840 and continue to work with our streets department 01:57:14.840 --> 01:57:16.840 to see if there's things that can happen 01:57:16.840 --> 01:57:18.840 through a maintenance process, 01:57:18.840 --> 01:57:21.840 whether it's the minor maintenance or major maintenance 01:57:21.840 --> 01:57:23.840 that needs to be completed in that area. 01:57:23.840 --> 01:57:26.840 So definitely something that we will visit 01:57:26.840 --> 01:57:28.840 with our streets department on. 01:57:28.840 --> 01:57:31.840 Just wanted to make you aware 01:57:31.840 --> 01:57:33.840 that for the future, you know, 01:57:33.840 --> 01:57:36.840 we realized that that concern was addressed 01:57:36.840 --> 01:57:39.840 and wanted to make sure that you understood 01:57:40.000 --> 01:57:42.840 that the proper improvement measures are being taken forward 01:57:42.840 --> 01:57:45.840 to help ensure that condition does not exist again. 01:57:45.840 --> 01:57:46.840 I get that. 01:57:46.840 --> 01:57:50.840 I suspect as a layperson that it needs reconstruction 01:57:50.840 --> 01:57:51.840 and that it will, you know, 01:57:51.840 --> 01:57:54.840 have to be part of some future bond, 01:57:54.840 --> 01:57:56.840 but, you know, it's... 01:57:56.840 --> 01:58:00.840 You don't think it's right, do you, the way it is now? 01:58:00.840 --> 01:58:02.840 I have... 01:58:02.840 --> 01:58:06.840 I would state that I believe that definitely 01:58:07.000 --> 01:58:10.840 there are some areas where there are pavement 01:58:10.840 --> 01:58:12.840 that is, you know, maybe higher than... 01:58:12.840 --> 01:58:14.840 I'm not going to use the term roller coaster, 01:58:14.840 --> 01:58:16.840 but there is pavement that is, you know, 01:58:16.840 --> 01:58:18.840 absolutely not stabilized, 01:58:18.840 --> 01:58:21.840 and the soil is not stabilized underneath the roadway, 01:58:21.840 --> 01:58:24.840 and I do agree that there are improvement measures 01:58:24.840 --> 01:58:26.840 that should be made in that area. 01:58:26.840 --> 01:58:29.840 It's just a matter of putting it in a work plan 01:58:29.840 --> 01:58:32.840 or a future bond plan or a future maintenance program 01:58:32.840 --> 01:58:34.840 in order to address that concern. 01:58:35.000 --> 01:58:36.840 You may not want to use the term, 01:58:36.840 --> 01:58:38.840 but if the amusement park ride fits where it... 01:58:38.840 --> 01:58:39.840 I'm sorry, Carrie. 01:58:39.840 --> 01:58:40.840 Councilman Romford? 01:58:40.840 --> 01:58:43.840 Oh, yeah, no, just a follow-up question about that. 01:58:43.840 --> 01:58:46.840 I'm curious also about kind of, you know, 01:58:46.840 --> 01:58:52.840 the cause for the soil being like that in that area. 01:58:52.840 --> 01:58:57.840 Is it because of aquifers in that area 01:58:57.840 --> 01:59:01.840 or, you know, something like that? 01:59:02.000 --> 01:59:05.840 Is the soil more moist, more dry? 01:59:05.840 --> 01:59:08.840 Is there more shifting? 01:59:08.840 --> 01:59:10.840 And, you know, I'm also curious, 01:59:10.840 --> 01:59:13.840 even though this is not quite a mobility question, 01:59:13.840 --> 01:59:17.840 but if it's a problem for the city in construction, 01:59:17.840 --> 01:59:20.840 you know, I would imagine that would be a concern 01:59:20.840 --> 01:59:22.840 for private construction, too, in that area, 01:59:22.840 --> 01:59:23.840 so I wonder if... 01:59:23.840 --> 01:59:26.840 Or I'll just say I would hope that our, 01:59:26.840 --> 01:59:29.840 you know, streets engineering people would share 01:59:30.000 --> 01:59:33.840 with, you know, development services, 01:59:33.840 --> 01:59:36.840 you know, if there are any concerns about that 01:59:36.840 --> 01:59:41.840 in the area that could affect, you know, private construction. 01:59:41.840 --> 01:59:43.840 Sure, I'm not... 01:59:43.840 --> 01:59:44.840 That makes sense. 01:59:44.840 --> 01:59:47.840 I'm not aware of any aquifers in that area. 01:59:47.840 --> 01:59:50.840 I simply think that it's just the situation 01:59:50.840 --> 01:59:56.840 where the existing soil was not stabilized properly 01:59:57.000 --> 01:59:59.840 with improvement measures such as LIME, such as, 01:59:59.840 --> 02:00:01.840 you know, different types of... 02:00:01.840 --> 02:00:04.840 Even to the fact of bringing in new soil 02:00:04.840 --> 02:00:09.840 so that the compaction could be appropriate in that area. 02:00:09.840 --> 02:00:12.840 And I will tell you, you see Chandra on the phone today, 02:00:12.840 --> 02:00:15.840 he is heavily involved in a lot of the development projects 02:00:15.840 --> 02:00:17.840 that are coming through the city, 02:00:17.840 --> 02:00:19.840 and so with this being a standard, 02:00:19.840 --> 02:00:21.840 this is something that we're looking at implementing 02:00:21.840 --> 02:00:24.840 not only for the projects that are capital project delivery, 02:00:25.000 --> 02:00:26.840 but then also development services. 02:00:26.840 --> 02:00:28.840 We coordinate with them on a day-to-day basis 02:00:28.840 --> 02:00:31.840 and actually are all co-located in the same building now, 02:00:31.840 --> 02:00:33.840 which, you know, is definitely helping 02:00:33.840 --> 02:00:37.840 with the day-to-day operations and questions that arise. 02:00:37.840 --> 02:00:39.840 Wonderful, thank you. 02:00:39.840 --> 02:00:40.840 No problem. 02:00:40.840 --> 02:00:44.840 So the next item that came up was item number six, 02:00:44.840 --> 02:00:47.840 and Council Member Armitage, this came from you. 02:00:47.840 --> 02:00:50.840 It was in concerns of Hickory and Bonnie Bray 02:00:50.840 --> 02:00:53.840 and traffic speeding in that area. 02:00:54.000 --> 02:00:56.840 You mentioned cars going too fast, 02:00:56.840 --> 02:01:00.840 and so the city staff will perform a traffic study 02:01:00.840 --> 02:01:03.840 once the construction is completed in that area. 02:01:03.840 --> 02:01:06.840 Currently, traffic studies do not provide realistic data 02:01:06.840 --> 02:01:08.840 during the construction zones, 02:01:08.840 --> 02:01:12.840 and so once the construction in that area is completed, 02:01:12.840 --> 02:01:16.840 then we can perform an official traffic study. 02:01:16.840 --> 02:01:19.840 We will and have been coordinating with our police department 02:01:19.840 --> 02:01:22.840 as different things are brought to our attention 02:01:23.000 --> 02:01:25.840 from a speeding perspective in areas such as this 02:01:25.840 --> 02:01:28.840 where construction is currently happening 02:01:28.840 --> 02:01:32.840 and we cannot perform an official traffic study. 02:01:32.840 --> 02:01:34.840 So we will be notifying and working 02:01:34.840 --> 02:01:37.840 with the police department of the concerns 02:01:37.840 --> 02:01:40.840 and request additional enforcement in that area. 02:01:40.840 --> 02:01:42.840 Well, and can I ask about that? 02:01:42.840 --> 02:01:43.840 Sure. 02:01:43.840 --> 02:01:45.840 You know, I also wonder about, you know, 02:01:45.840 --> 02:01:47.840 because obviously, like, for, you know, 02:01:47.840 --> 02:01:49.840 police enforcement that involves staffing, 02:01:49.840 --> 02:01:52.840 you know, having people there, you know, at that area, 02:01:53.000 --> 02:01:56.840 who would be there instead of elsewhere, 02:01:56.840 --> 02:01:59.840 you know, I wonder also about, you know, 02:01:59.840 --> 02:02:04.840 the possibility of, you know, temporary speed bumps, 02:02:04.840 --> 02:02:08.840 you know, signage, something like that, 02:02:08.840 --> 02:02:10.840 you know, things that are temporary, 02:02:10.840 --> 02:02:13.840 because I understand this construction is temporary, 02:02:13.840 --> 02:02:18.840 and so if any, you know, speeding problems there 02:02:18.840 --> 02:02:21.840 are related to the construction, 02:02:22.000 --> 02:02:23.840 and I'm not sure that they are, 02:02:23.840 --> 02:02:25.840 but if they are, you know, 02:02:25.840 --> 02:02:27.840 then these would just be temporary things 02:02:27.840 --> 02:02:31.840 that, you know, using materials that we already have. 02:02:31.840 --> 02:02:36.840 So anyway, I would love to see that for areas like this, 02:02:36.840 --> 02:02:39.840 you know, where there's a temporary problem, 02:02:39.840 --> 02:02:41.840 because, you know, I'm concerned that, 02:02:41.840 --> 02:02:43.840 you know, I don't want to see someone get hurt 02:02:43.840 --> 02:02:45.840 in the interim, right, even though, 02:02:45.840 --> 02:02:48.840 and I do understand what you mean by it's not ready yet 02:02:48.840 --> 02:02:50.840 for a traffic study, but kind of looking at 02:02:51.000 --> 02:02:56.840 what can we do besides just police enforcement, 02:02:56.840 --> 02:02:59.840 you know, to make sure that it's, 02:02:59.840 --> 02:03:03.840 to make it a little safer in the interim. 02:03:03.840 --> 02:03:05.840 Sharon, I will also tell you that police enforcement 02:03:05.840 --> 02:03:07.840 doesn't always just mean an individual 02:03:07.840 --> 02:03:11.840 at a police vehicle or, you know, a motorcycle. 02:03:11.840 --> 02:03:14.840 Sometimes the enforcement actually 02:03:14.840 --> 02:03:17.840 is them deploying the trailer 02:03:18.000 --> 02:03:20.840 that has the actual speed sign on it, 02:03:20.840 --> 02:03:23.840 so people can see, you know, how fast they're going. 02:03:23.840 --> 02:03:25.840 It's sometimes, in many cases, 02:03:25.840 --> 02:03:27.840 it's just making folks aware 02:03:27.840 --> 02:03:29.840 of how fast they are actually traveling. 02:03:29.840 --> 02:03:33.840 And so we will continue to work with the police department 02:03:33.840 --> 02:03:35.840 in that area. 02:03:35.840 --> 02:03:38.840 So just wanted to give you an update on that. 02:03:38.840 --> 02:03:40.840 We can talk to them about if there's 02:03:40.840 --> 02:03:42.840 any other improvement measures 02:03:42.840 --> 02:03:44.840 or any other concerns they've seen in that area. 02:03:44.840 --> 02:03:46.840 So we'll continue that conversation 02:03:47.000 --> 02:03:48.840 with the police department. -Thank you. 02:03:48.840 --> 02:03:50.840 And there's also, I don't think that there's a sign, 02:03:50.840 --> 02:03:54.840 like, that, you know, when you turn off, 02:03:54.840 --> 02:03:57.840 you know, when you turn on to Hickory 02:03:57.840 --> 02:03:59.840 at the beginning of Hickory right there, 02:03:59.840 --> 02:04:01.840 it says what the speed limit is. 02:04:01.840 --> 02:04:04.840 You know, I know that it's 30, 02:04:04.840 --> 02:04:07.840 and then it changes to 20 and then back to 30, 02:04:07.840 --> 02:04:12.840 but I could understand someone not knowing that, 02:04:12.840 --> 02:04:15.840 so, you know, maybe, you know, a speed bump and a sign. 02:04:16.000 --> 02:04:18.840 And, again, I might be wrong about sign not being there, 02:04:18.840 --> 02:04:21.840 but I'm pretty sure that that's how it is. 02:04:21.840 --> 02:04:26.840 And did staff get to look at the issue of the Avenue G? 02:04:26.840 --> 02:04:28.840 -Yes, ma'am. That's the next one I was... 02:04:28.840 --> 02:04:30.840 -Okay, good. Okay. 02:04:30.840 --> 02:04:33.840 Item number seven actually came also from you, 02:04:33.840 --> 02:04:36.840 Councilmember Armature, which was Avenue G. 02:04:36.840 --> 02:04:39.840 And city staff conducted a site visit. 02:04:39.840 --> 02:04:42.840 We found that all proper signage 02:04:42.840 --> 02:04:45.840 is currently constructed in that area. 02:04:46.000 --> 02:04:48.840 There are one-way signs, there are stop signs, 02:04:48.840 --> 02:04:53.840 there are all of the proper signage in that area, 02:04:53.840 --> 02:04:56.840 and we are going to work also with the police department 02:04:56.840 --> 02:04:58.840 and notify them of concerns 02:04:58.840 --> 02:05:00.840 and additional enforcement in that area. 02:05:00.840 --> 02:05:03.840 Currently, the intersection, 02:05:03.840 --> 02:05:08.840 the offset intersection of what you described last month, 02:05:08.840 --> 02:05:11.840 it is currently working and operating as designed 02:05:11.840 --> 02:05:13.840 with all of the proper signage. 02:05:14.000 --> 02:05:17.840 Unfortunately, it's very difficult to have drivers 02:05:17.840 --> 02:05:19.840 not do what you described, 02:05:19.840 --> 02:05:22.840 which was go down the wrong way 02:05:22.840 --> 02:05:26.840 and then travel onto Avenue G. 02:05:26.840 --> 02:05:28.840 And I guess that would be further south. 02:05:28.840 --> 02:05:32.840 But we did want to make sure from a signing perspective 02:05:32.840 --> 02:05:34.840 that all of the proper signs were there, 02:05:34.840 --> 02:05:37.840 so we did do that field investigation. 02:05:37.840 --> 02:05:39.840 At this time, the best thing that we can do 02:05:39.840 --> 02:05:41.840 is continue to work with our police department, 02:05:42.000 --> 02:05:44.840 get to their attention, and allow them to work 02:05:44.840 --> 02:05:46.840 through many enforcement measures 02:05:46.840 --> 02:05:48.840 that can be made in that area. 02:05:48.840 --> 02:05:49.840 - And thank you. 02:05:49.840 --> 02:05:52.840 And it makes sense that the signage is fine 02:05:52.840 --> 02:05:54.840 because I see the signage. 02:05:54.840 --> 02:05:55.840 - Sure. 02:05:55.840 --> 02:05:59.840 - I've seen the signage there, and it's still, I don't know. 02:05:59.840 --> 02:06:02.840 Are people deliberately ignoring the signs 02:06:02.840 --> 02:06:04.840 or is there something about, you know, 02:06:04.840 --> 02:06:08.840 they're not seeing the signs, even though they're right, 02:06:08.840 --> 02:06:11.840 it's right there in your face, it says one way. 02:06:12.000 --> 02:06:16.840 But, you know, as per usual, you know, 02:06:16.840 --> 02:06:21.840 I would love to know if there are any additional, 02:06:21.840 --> 02:06:28.840 you know, forms of signage that could be used to, 02:06:28.840 --> 02:06:31.840 you know, not just in this case, but in other, 02:06:31.840 --> 02:06:32.840 and I forget the term you used, 02:06:32.840 --> 02:06:35.840 but it was a good term, not disconnected, 02:06:35.840 --> 02:06:37.840 but, you know, to describe that situation 02:06:37.840 --> 02:06:39.840 where you've got a street that's broken up 02:06:40.000 --> 02:06:41.840 and then another street where there's a one way. 02:06:41.840 --> 02:06:46.840 I don't know how many areas there are like that around town. 02:06:46.840 --> 02:06:47.840 And, you know, but I would imagine 02:06:47.840 --> 02:06:49.840 that it might be a problem in those areas. 02:06:49.840 --> 02:06:51.840 So it could be that more signage 02:06:51.840 --> 02:06:56.840 than we would think would be required, might be needed, 02:06:56.840 --> 02:06:58.840 you know, to maybe multiple signs going, 02:06:58.840 --> 02:07:01.840 no, really, you know, really, it is one way. 02:07:01.840 --> 02:07:03.840 You know, I don't know, a big X, 02:07:03.840 --> 02:07:05.840 a picture of someone going in the street within, 02:07:05.840 --> 02:07:08.840 I have no idea, but kind of like when you go, 02:07:09.000 --> 02:07:11.840 I'm thinking of, you know, the roundabout on Bonnie Bray, 02:07:11.840 --> 02:07:13.840 I know it's because it's under construction, 02:07:13.840 --> 02:07:17.840 but when you're approaching it, 02:07:17.840 --> 02:07:18.840 you know, as you're approaching it, 02:07:18.840 --> 02:07:19.840 there are all these signs, 02:07:19.840 --> 02:07:20.840 there's a roundabout, there's a roundabout, 02:07:20.840 --> 02:07:22.840 there's a roundabout, you know, 02:07:22.840 --> 02:07:25.840 and so there's no way you're going to miss 02:07:25.840 --> 02:07:28.840 that there's something there. 02:07:28.840 --> 02:07:31.840 You know, it's kind of in excess of signs, 02:07:31.840 --> 02:07:35.840 but that has, I think, a good effect. 02:07:36.000 --> 02:07:38.840 So anyway, just my two cents on that, 02:07:38.840 --> 02:07:39.840 but thank you so much. 02:07:39.840 --> 02:07:41.840 - No problem. 02:07:41.840 --> 02:07:44.840 So I guess the last thing that I just wanted to do 02:07:44.840 --> 02:07:46.840 was take an opportunity to see 02:07:46.840 --> 02:07:49.840 if there were any additional agenda items 02:07:49.840 --> 02:07:52.840 that either one of you had 02:07:52.840 --> 02:07:54.840 that you wanted us to bring forward. 02:07:54.840 --> 02:07:57.840 I think we addressed all of the concerns 02:07:57.840 --> 02:07:59.840 that you brought forward last month, 02:07:59.840 --> 02:08:01.840 so just wanted to take this opportunity 02:08:01.840 --> 02:08:03.840 to see if there's anything additional. 02:08:04.000 --> 02:08:06.840 We will continue to bring you updates 02:08:06.840 --> 02:08:08.840 on the senior planner position 02:08:08.840 --> 02:08:10.840 and anything else that we feel like 02:08:10.840 --> 02:08:12.840 is important to bring your way, 02:08:12.840 --> 02:08:14.840 but wanted to give you the opportunity 02:08:14.840 --> 02:08:16.840 to let us know if there's anything else 02:08:16.840 --> 02:08:17.840 you'd like for us to look into. 02:08:17.840 --> 02:08:19.840 - If you keep addressing the items, 02:08:19.840 --> 02:08:22.840 that's going to encourage us to bring you more. 02:08:22.840 --> 02:08:25.840 - Well, I'm trying to be responsive to your request, sir. 02:08:25.840 --> 02:08:26.840 - I appreciate that. 02:08:26.840 --> 02:08:27.840 Councilmember Armitage? 02:08:27.840 --> 02:08:31.840 - You know, one thing that would be neat, 02:08:32.000 --> 02:08:34.840 and I don't know if it would be more complicated 02:08:34.840 --> 02:08:36.840 than I'm imagining it would be, 02:08:36.840 --> 02:08:40.840 would be for future mobility committee meetings 02:08:40.840 --> 02:08:46.840 to have as a backup in this section of the meeting, 02:08:46.840 --> 02:08:52.840 maybe a list of engaged Denton 02:08:52.840 --> 02:08:58.840 and kind of council member-initiated traffic concerns, 02:08:59.000 --> 02:09:07.840 mobility concerns that have come in between the time, 02:09:07.840 --> 02:09:10.840 you know, between the previous mobility meeting 02:09:10.840 --> 02:09:13.840 and this meeting for the past month or whenever. 02:09:13.840 --> 02:09:17.840 You know, if that would be really complicated, 02:09:17.840 --> 02:09:21.840 then that might not be worth the time. 02:09:21.840 --> 02:09:23.840 And I'm not saying that we go over every single one 02:09:23.840 --> 02:09:25.840 and that there'd be a presentation discussion on one, 02:09:26.000 --> 02:09:28.840 but I would like to look, I would like to know 02:09:28.840 --> 02:09:33.840 just kind of what those are and to just look for patterns 02:09:33.840 --> 02:09:36.840 and, you know, I know that I do that with my own email, 02:09:36.840 --> 02:09:38.840 emails that come to me, 02:09:38.840 --> 02:09:40.840 and we get that nice report about, 02:09:40.840 --> 02:09:42.840 you know, council member requests, 02:09:42.840 --> 02:09:45.840 how many have to do with traffic, et cetera. 02:09:45.840 --> 02:09:47.840 I wouldn't have to know the names of the people 02:09:47.840 --> 02:09:50.840 and, you know, but just kind of, you know, 02:09:51.000 --> 02:09:55.840 what intersections, you know, just a very brief little chart. 02:09:55.840 --> 02:09:58.840 I don't know if Mayor Pro Tem Meltzer, 02:09:58.840 --> 02:10:01.840 if you'd find that interesting or helpful. 02:10:01.840 --> 02:10:05.840 I'm not 100% sure I get the vision, 02:10:05.840 --> 02:10:09.840 if you could try again, between the meetings. 02:10:09.840 --> 02:10:11.840 Yeah, just kind of, so a list of, 02:10:11.840 --> 02:10:13.840 so Adam, the mobility committee meeting, right? 02:10:13.840 --> 02:10:17.840 So we're meeting next, I guess next month, right? 02:10:18.000 --> 02:10:21.840 So if, you know, next month or the month after that, 02:10:21.840 --> 02:10:26.840 there could be a list attached to this part of the agenda 02:10:26.840 --> 02:10:29.840 where we could just get a list of or a chart of, 02:10:29.840 --> 02:10:31.840 these are all of the mobility-related concerns 02:10:31.840 --> 02:10:34.840 that have come in through Engage Denton 02:10:34.840 --> 02:10:39.840 or through council during this month. 02:10:39.840 --> 02:10:44.840 Yeah, just to see, again, we already get a chart 02:10:45.000 --> 02:10:47.840 of those, yeah, how many of the Engage... 02:10:47.840 --> 02:10:49.840 Sorry, I didn't mean to talk about you. 02:10:49.840 --> 02:10:51.840 Exactly, okay, so you get it, yeah. 02:10:51.840 --> 02:10:53.840 Yeah, yeah, 'cause like it's a little disconnected, right? 02:10:53.840 --> 02:10:58.840 There's kind of a running list of, you know, 02:10:58.840 --> 02:11:00.840 kind of requests that council members raise 02:11:00.840 --> 02:11:02.840 that go on the Friday report, 02:11:02.840 --> 02:11:05.840 but it doesn't necessarily carry over 02:11:05.840 --> 02:11:11.840 in some efficient way to this group, right? 02:11:12.000 --> 02:11:17.840 So, I mean, probably if they occurred, they're there, 02:11:17.840 --> 02:11:19.840 but it would be kind of helpful 02:11:19.840 --> 02:11:24.840 to kind of carry over into this matrix. 02:11:24.840 --> 02:11:26.840 Is that kind of the idea? 02:11:26.840 --> 02:11:29.840 Yeah, yeah, and not even necessarily for discussion. 02:11:29.840 --> 02:11:30.840 So, again... 02:11:30.840 --> 02:11:31.840 But just do they all. 02:11:31.840 --> 02:11:34.840 Yeah, and it'll help me, and this is something that, 02:11:34.840 --> 02:11:38.840 you know, I know that our traffic engineering staff 02:11:39.000 --> 02:11:41.840 already have a good idea of, you know, know very well 02:11:41.840 --> 02:11:44.840 what the concerns are coming in, 02:11:44.840 --> 02:11:47.840 both from council and Engage Denton, right? 02:11:47.840 --> 02:11:49.840 'Cause it doesn't matter so much to me 02:11:49.840 --> 02:11:51.840 where it comes from, 02:11:51.840 --> 02:11:54.840 but looking at what are people's traffic concerns, 02:11:54.840 --> 02:11:57.840 you know, mobility concerns this month, 02:11:57.840 --> 02:12:00.840 I know that traffic engineering has a good idea of those. 02:12:00.840 --> 02:12:02.840 I don't know how heavy a lift it is, honestly. 02:12:02.840 --> 02:12:05.840 So, I mean, I appreciate your sensitivity 02:12:05.840 --> 02:12:07.840 and the way you put the question of like, 02:12:08.000 --> 02:12:09.840 is it going to be too complicated to be worth it? 02:12:09.840 --> 02:12:13.840 So, I mean, I would support, you know, 02:12:13.840 --> 02:12:17.840 letting Director DeVinney hear the request 02:12:17.840 --> 02:12:20.840 and think about it and let us know what's practical, 02:12:20.840 --> 02:12:23.840 you know, but I get it. 02:12:23.840 --> 02:12:26.840 Sure, I'd be happy to look into that. 02:12:26.840 --> 02:12:29.840 I do know that the council responses 02:12:29.840 --> 02:12:32.840 are in the Friday report, obviously, 02:12:32.840 --> 02:12:34.840 and then the Engage Denton. 02:12:34.840 --> 02:12:36.840 There are quite a few Engage Denton that come through, 02:12:37.000 --> 02:12:38.840 so we'll have to look at kind of the number of those 02:12:38.840 --> 02:12:41.840 and what type of lift that would be for the team, 02:12:41.840 --> 02:12:43.840 whether or not that's something that could be provided 02:12:43.840 --> 02:12:46.840 in a table with just a summary of the item 02:12:46.840 --> 02:12:48.840 and, you know, maybe even the council district it's in 02:12:48.840 --> 02:12:50.840 or, you know, if it came from a resident 02:12:50.840 --> 02:12:52.840 or if it came from a council member. 02:12:52.840 --> 02:12:54.840 I also know, you know, we're working through 02:12:54.840 --> 02:12:56.840 the update of the new 311 system, 02:12:56.840 --> 02:12:59.840 so whatever, you know, measure that we might put into place, 02:12:59.840 --> 02:13:01.840 I would want it to be something that could be succinct 02:13:01.840 --> 02:13:04.840 and, you know, that we could streamline our process 02:13:05.000 --> 02:13:06.840 to move into the new system, too. 02:13:06.840 --> 02:13:11.840 So I'm happy to look into it and see what that might take 02:13:11.840 --> 02:13:14.840 to, you know, provide additional information. 02:13:14.840 --> 02:13:16.840 I know the one thing that goes through my mind 02:13:16.840 --> 02:13:18.840 as you're asking the question is really, 02:13:18.840 --> 02:13:21.840 is it more for awareness of kind of what-- 02:13:21.840 --> 02:13:24.840 are you wanting to be aware of what is going on 02:13:24.840 --> 02:13:27.840 and kind of what are the questions that are being asked 02:13:27.840 --> 02:13:32.840 simply from the standpoint of, you know, the Engage Denton? 02:13:33.000 --> 02:13:34.840 I know you see all of the Friday Report items 02:13:34.840 --> 02:13:36.840 because you get a copy of the document, 02:13:36.840 --> 02:13:38.840 so I guess that's really my question. 02:13:38.840 --> 02:13:40.840 I'm really trying to understand the why behind it 02:13:40.840 --> 02:13:42.840 so that I can help facilitate that. 02:13:42.840 --> 02:13:44.840 And that's a good question. 02:13:44.840 --> 02:13:46.840 It's basically, you know, I want to know-- 02:13:46.840 --> 02:13:49.840 because I'm only knowing-- I only know what comes to council, 02:13:49.840 --> 02:13:55.840 right, and so I want to know 02:13:55.840 --> 02:13:58.840 what the biggest traffic concerns are 02:13:58.840 --> 02:14:01.840 or mobility concerns are in the city 02:14:02.000 --> 02:14:06.840 this month, you know, in terms of the number of people 02:14:06.840 --> 02:14:11.840 who have, you know, complained or asked questions 02:14:11.840 --> 02:14:16.840 because I know that what I hear is selective. 02:14:16.840 --> 02:14:21.840 You know, it just happens to be the people who decide 02:14:21.840 --> 02:14:23.840 that they're going to either write to all of council 02:14:23.840 --> 02:14:25.840 or they're going to just write to me 02:14:25.840 --> 02:14:27.840 or sometimes even tell me, you know, 02:14:27.840 --> 02:14:29.840 see me somewhere on the street and say, 02:14:30.000 --> 02:14:31.840 "Oh, by the way--" 02:14:31.840 --> 02:14:38.840 So I want-- I would love to have that big picture 02:14:38.840 --> 02:14:40.840 that I know that traffic engineering has 02:14:40.840 --> 02:14:43.840 because I know that all of these things end up coming to them, 02:14:43.840 --> 02:14:45.840 you know, no matter whether it comes-- 02:14:45.840 --> 02:14:49.840 would come from Engage Denton, 311, or from council. 02:14:49.840 --> 02:14:52.840 So I would just love to know, you know, for instance, 02:14:52.840 --> 02:14:54.840 you know, including, I mean, things that-- 02:14:54.840 --> 02:14:56.840 so you mentioned district, right, 02:14:57.000 --> 02:15:00.840 it would be interesting to know if-- is it the case that, 02:15:00.840 --> 02:15:03.840 you know, every month there are more issues in district four 02:15:03.840 --> 02:15:05.840 or district one that come-- 02:15:05.840 --> 02:15:09.840 you know, that come forward through either-- 02:15:09.840 --> 02:15:12.840 any of these means than the other districts. 02:15:12.840 --> 02:15:14.840 I just made that up arbitrarily. 02:15:14.840 --> 02:15:15.840 Sure. 02:15:15.840 --> 02:15:19.840 It would tell me things that I don't even really-- 02:15:19.840 --> 02:15:21.840 give me questions that I don't even know 02:15:21.840 --> 02:15:24.840 what the questions are to ask or the patterns to look for. 02:15:25.000 --> 02:15:28.840 It would just help me know more, have more of a bird's-eye view 02:15:28.840 --> 02:15:31.840 about what's going on in the city 02:15:31.840 --> 02:15:36.840 and so that I can know more of what traffic engineering knows 02:15:36.840 --> 02:15:39.840 as far as where the problem areas are each month. 02:15:39.840 --> 02:15:44.840 If I can, you know, pick back and comment before your response. 02:15:44.840 --> 02:15:47.840 I mean, I see the value 02:15:47.840 --> 02:15:51.840 and I think it kind of comes under good to know. 02:15:51.840 --> 02:15:53.840 You don't know where it could lead. 02:15:54.000 --> 02:15:57.840 And I've also spoken with a previous city manager 02:15:57.840 --> 02:16:00.840 about the possibility of like a heat map 02:16:00.840 --> 02:16:03.840 where instead of just a long list, 02:16:03.840 --> 02:16:08.840 different people absorb information different ways. 02:16:08.840 --> 02:16:12.840 So, you know, rather than a list, 02:16:12.840 --> 02:16:15.840 for me, you know, at some point a map 02:16:15.840 --> 02:16:18.840 where you can kind of see here's where the issues are. 02:16:18.840 --> 02:16:20.840 You can kind of see where there are lots 02:16:20.840 --> 02:16:22.840 and where there are little. 02:16:23.000 --> 02:16:27.840 But the value of good to know is a little unknown, 02:16:27.840 --> 02:16:31.840 but it's certainly like it's a better deal if it's easy to do. 02:16:31.840 --> 02:16:36.840 You know, if it's like a lot of work and it's of mild interest. 02:16:36.840 --> 02:16:39.840 I completely agree. 02:16:39.840 --> 02:16:43.840 But it may be the case that it wouldn't be a lot of work 02:16:43.840 --> 02:16:48.840 because if it's coming through 311 and before that, 02:16:48.840 --> 02:16:50.840 if it's coming through Engage Denton, 02:16:51.000 --> 02:16:53.840 like those things may all be tagged anyway. 02:16:53.840 --> 02:16:55.840 To the extent that it's sort of automated, 02:16:55.840 --> 02:17:00.840 the more automated it is, the more worth it is. 02:17:00.840 --> 02:17:02.840 That would be my point of view. 02:17:02.840 --> 02:17:04.840 It's like I don't know what the value is. 02:17:04.840 --> 02:17:06.840 Yeah, it might be there. 02:17:06.840 --> 02:17:08.840 Low cost would be good. 02:17:08.840 --> 02:17:09.840 Yeah, I concur. 02:17:09.840 --> 02:17:11.840 I won't be heartbroken, you know, 02:17:11.840 --> 02:17:13.840 if it turns out it's too complicated. 02:17:13.840 --> 02:17:15.840 I'm just genuinely curious. 02:17:15.840 --> 02:17:18.840 And, you know, it also might be of interest and use to staff, too, 02:17:19.000 --> 02:17:22.840 if people don't already have, you know, a list like that. 02:17:22.840 --> 02:17:25.840 It might be helpful to staff. 02:17:25.840 --> 02:17:28.840 The way I imagine it is that everybody in traffic engineering 02:17:28.840 --> 02:17:31.840 has, you know, photographic memories 02:17:31.840 --> 02:17:33.840 and just a really good mental picture of this. 02:17:33.840 --> 02:17:35.840 But I don't know. 02:17:35.840 --> 02:17:38.840 We have a pretty good idea of the questions and comments 02:17:38.840 --> 02:17:39.840 that come through. 02:17:39.840 --> 02:17:41.840 We're addressing them on a day-to-day basis. 02:17:41.840 --> 02:17:44.840 So, you know, I would just say in general, 02:17:44.840 --> 02:17:46.840 a lot of the Engage Denton requests that come through 02:17:47.000 --> 02:17:49.840 are specifically related to a construction project. 02:17:49.840 --> 02:17:51.840 Maybe there's something to do with signage 02:17:51.840 --> 02:17:54.840 or something to do with standing water 02:17:54.840 --> 02:17:56.840 or a concern about access. 02:17:56.840 --> 02:18:00.840 And so those are things that if there's an issue that comes up, 02:18:00.840 --> 02:18:03.840 we're directly taking care of almost the day of, 02:18:03.840 --> 02:18:05.840 if not the next day. 02:18:05.840 --> 02:18:08.840 So many of those requests that come through are that way. 02:18:08.840 --> 02:18:10.840 I will also tell you quite a few other requests 02:18:10.840 --> 02:18:13.840 that come through are specifically related to TechStat. 02:18:14.000 --> 02:18:16.840 It's something that we as individuals can all do 02:18:16.840 --> 02:18:18.840 to help our residents understand the difference 02:18:18.840 --> 02:18:21.840 between the TechStat roadways and the City of Denton roadways 02:18:21.840 --> 02:18:24.840 because many times we're passing along those messages to TechStat 02:18:24.840 --> 02:18:27.840 and we coordinate with them monthly 02:18:27.840 --> 02:18:30.840 on specific questions related to concerns that come up 02:18:30.840 --> 02:18:33.840 that maybe are larger in nature in our collaborative effort 02:18:33.840 --> 02:18:36.840 in order to address the concerns of the residents. 02:18:36.840 --> 02:18:39.840 And then I'll also tell you many times residents also copy 02:18:39.840 --> 02:18:42.840 their council members or the city manager's office 02:18:43.000 --> 02:18:45.840 on their concern as it comes through. 02:18:45.840 --> 02:18:48.840 And the majority of those make themselves back 02:18:48.840 --> 02:18:52.840 to either the individual also copying 02:18:52.840 --> 02:18:55.840 and including the council, but also many times 02:18:55.840 --> 02:18:58.840 those make their way back into a Friday report. 02:18:58.840 --> 02:19:01.840 So I think we can look at the different ways 02:19:01.840 --> 02:19:03.840 that media is coming through 02:19:03.840 --> 02:19:06.840 and see if there's a way to address what I would... 02:19:06.840 --> 02:19:09.840 The reason why I brought those things up 02:19:09.840 --> 02:19:11.840 and the reason why I wanted to make you aware 02:19:12.000 --> 02:19:14.840 is because I don't know that it's a benefit to you 02:19:14.840 --> 02:19:18.840 to understand that a cone is not in the right place 02:19:18.840 --> 02:19:20.840 and the cone needs to be moved. 02:19:20.840 --> 02:19:22.840 I mean, it sounds like to me the request... 02:19:22.840 --> 02:19:26.840 No, not so much from the point of individual cases 02:19:26.840 --> 02:19:28.840 because as you mentioned in a situation like that, 02:19:28.840 --> 02:19:31.840 I mean, I just assume that these things are being taken care of. 02:19:31.840 --> 02:19:32.840 Absolutely. 02:19:32.840 --> 02:19:36.840 It's not so I can keep a list of what needs to be taken care of, 02:19:36.840 --> 02:19:40.840 but so that, for instance, if we're having a discussion 02:19:41.000 --> 02:19:43.840 about construction or contractors, 02:19:43.840 --> 02:19:50.840 then I will know, or permits for construction, 02:19:50.840 --> 02:19:54.840 then I will know that we do get a lot of complaints about, 02:19:54.840 --> 02:19:57.840 even though they're easy to fix, 02:19:57.840 --> 02:20:00.840 that there's not... Of missing cones. 02:20:00.840 --> 02:20:02.840 And do we have something in there that's... 02:20:02.840 --> 02:20:06.840 Or for instance, you mentioned standing water. 02:20:06.840 --> 02:20:09.840 It's just kind of looking at patterns. 02:20:10.000 --> 02:20:15.840 It's primarily what I'm interested in because in the minutia, 02:20:15.840 --> 02:20:17.840 I know staff is taking care of it 02:20:17.840 --> 02:20:19.840 and I'm not going to be following up on every which one, 02:20:19.840 --> 02:20:24.840 but I want to be aware of the patterns because I know y'all are. 02:20:24.840 --> 02:20:27.840 Sure. No, thank you. I appreciate that. 02:20:27.840 --> 02:20:33.840 So let us look into that and see what we could possibly do 02:20:33.840 --> 02:20:36.840 to address the question that's been asked 02:20:36.840 --> 02:20:39.840 and see what type of additional staff time 02:20:40.000 --> 02:20:41.840 that that might add 02:20:41.840 --> 02:20:44.840 and kind of how we could work through maybe that process 02:20:44.840 --> 02:20:46.840 to see if we could provide additional information. 02:20:46.840 --> 02:20:47.840 Yeah, that would be great. 02:20:47.840 --> 02:20:49.840 And maybe another way to look at it would be, 02:20:49.840 --> 02:20:52.840 is there a way to kind of... 02:20:52.840 --> 02:20:56.840 To do that, that would be also actually helpful for staff. 02:20:56.840 --> 02:21:01.840 You know, that staff would actually like to have for themselves 02:21:01.840 --> 02:21:06.840 a kind of sense of the patterns actually, you know... 02:21:07.000 --> 02:21:09.840 I want to tee up, if I may, another sort of option 02:21:09.840 --> 02:21:11.840 that you may like, Councilmember Arbiter, 02:21:11.840 --> 02:21:17.840 that you sort of want to do the analysis yourself in a way, 02:21:17.840 --> 02:21:20.840 you know, by seeing the raw data. 02:21:20.840 --> 02:21:24.840 But as an alternative, if it turns out to be easier 02:21:24.840 --> 02:21:29.840 and potentially more useful both for you and me and for staff, 02:21:29.840 --> 02:21:32.840 what if at some period that's different than a month, 02:21:32.840 --> 02:21:34.840 maybe it's month, maybe it's quarterly, whatever, 02:21:35.000 --> 02:21:37.840 what if there's simply an analysis of, 02:21:37.840 --> 02:21:42.840 here's requests by type and requests by area. 02:21:42.840 --> 02:21:43.840 You know what I mean? 02:21:43.840 --> 02:21:44.840 So it's already analyzed. 02:21:44.840 --> 02:21:47.840 So you don't have to like be the analyst. 02:21:47.840 --> 02:21:49.840 Oh, yeah, yeah, that would be excellent. 02:21:49.840 --> 02:21:52.840 To me, it sounds like that would require more work. 02:21:52.840 --> 02:21:53.840 But I don't know. 02:21:53.840 --> 02:21:54.840 But I don't know. 02:21:54.840 --> 02:21:56.840 But that is something I would love to see. 02:21:56.840 --> 02:21:58.840 You know, quarterly would be fine, too. 02:21:58.840 --> 02:22:00.840 You know, wouldn't have to be monthly. 02:22:00.840 --> 02:22:01.840 I'm just throwing this out there. 02:22:01.840 --> 02:22:04.840 I hope it's not, you know, too stressful. 02:22:05.000 --> 02:22:08.840 It's just an expression of kind of my looking for patterns 02:22:08.840 --> 02:22:12.840 and always in my knowledge that I have a limited sense 02:22:12.840 --> 02:22:17.840 of what the patterns are because I only see the requests 02:22:17.840 --> 02:22:21.840 that come to me and the requests that are in the Friday report. 02:22:21.840 --> 02:22:22.840 That's all. 02:22:22.840 --> 02:22:23.840 Sure. 02:22:23.840 --> 02:22:25.840 Have we given you enough to-- 02:22:25.840 --> 02:22:26.840 Absolutely. 02:22:26.840 --> 02:22:28.840 --make everyone resign or no? 02:22:28.840 --> 02:22:29.840 Oh, no, sir. 02:22:29.840 --> 02:22:31.840 I'm here for the long haul. 02:22:32.000 --> 02:22:37.840 So I'm happy to listen to those concerns and those ideas. 02:22:37.840 --> 02:22:40.840 And I really like the quarterly update 02:22:40.840 --> 02:22:41.840 and kind of request by type. 02:22:41.840 --> 02:22:44.840 We are, you know, tracking the different things that come 02:22:44.840 --> 02:22:46.840 through because ultimately a lot of those 02:22:46.840 --> 02:22:48.840 become specific projects or they're 02:22:48.840 --> 02:22:50.840 in coordination with the capital project. 02:22:50.840 --> 02:22:51.840 They're a part of our work plan. 02:22:51.840 --> 02:22:55.840 So, you know, I think it's just really listening to your ideas 02:22:55.840 --> 02:22:58.840 and finding the best way that we feel like we can provide 02:22:58.840 --> 02:23:00.840 the data and bring that back to you. 02:23:01.000 --> 02:23:03.840 Where it's a useful document not only for yourselves 02:23:03.840 --> 02:23:04.840 but also for ourselves. 02:23:04.840 --> 02:23:05.840 So-- 02:23:05.840 --> 02:23:06.840 Yeah, I think that's-- 02:23:06.840 --> 02:23:07.840 --no problem. 02:23:07.840 --> 02:23:08.840 --a super good goal. 02:23:08.840 --> 02:23:11.840 Anything else, Councilmember Armitage? 02:23:11.840 --> 02:23:12.840 You're good. 02:23:12.840 --> 02:23:17.840 I have just a couple pretty narrow ones. 02:23:17.840 --> 02:23:21.840 Why are there still barrels at the Bonnie Gray Roundabout? 02:23:21.840 --> 02:23:26.840 I will have to look into that. 02:23:26.840 --> 02:23:29.840 But my assumption is that it is specifically related 02:23:30.000 --> 02:23:33.840 to the North-Southwater Main Phase 3 project in that area. 02:23:33.840 --> 02:23:37.840 And I will look into that and get our inspectors also 02:23:37.840 --> 02:23:38.840 to look into that. 02:23:38.840 --> 02:23:40.840 And then we will address that concern. 02:23:40.840 --> 02:23:41.840 OK, appreciate it. 02:23:41.840 --> 02:23:46.840 And I'll just ask this as broadly as I can. 02:23:46.840 --> 02:23:50.840 Any update on the Hinkle Roundabout? 02:23:50.840 --> 02:23:51.840 Yes, sir. 02:23:51.840 --> 02:23:53.840 The Hinkle Roundabout staff is working 02:23:53.840 --> 02:23:59.840 through the process of speaking with the individual today. 02:24:00.000 --> 02:24:02.840 And they're going to be having a conversation 02:24:02.840 --> 02:24:03.840 with that resident. 02:24:03.840 --> 02:24:05.240 I believe that's happening today. 02:24:05.240 --> 02:24:06.840 It might have happened yesterday, today. 02:24:06.840 --> 02:24:08.840 I don't know if we're talking about the same thing. 02:24:08.840 --> 02:24:10.840 I'm talking about the roundabout itself, 02:24:10.840 --> 02:24:12.840 like the enhancements we're talking about. 02:24:12.840 --> 02:24:13.840 Sure. 02:24:13.840 --> 02:24:16.840 Well, part of the enhancements are going to-- 02:24:16.840 --> 02:24:18.840 I'm sorry, say that one more time. 02:24:18.840 --> 02:24:20.840 I just don't know what individual you're talking about. 02:24:20.840 --> 02:24:21.840 Oh, sure. 02:24:21.840 --> 02:24:24.840 The individual that is going to have the tree that's 02:24:24.840 --> 02:24:26.840 going to have to be removed on our property. 02:24:26.840 --> 02:24:28.840 So it was very important to us to make 02:24:29.000 --> 02:24:30.840 that coordination with that resident. 02:24:30.840 --> 02:24:32.840 Staff will be speaking with that resident. 02:24:32.840 --> 02:24:34.840 We've been working through the next steps 02:24:34.840 --> 02:24:39.640 for the project itself from signage, striping, and then 02:24:39.640 --> 02:24:42.440 also the sidewalk. 02:24:42.440 --> 02:24:46.240 So staff is coordinating that and working through that process. 02:24:46.240 --> 02:24:50.280 And working to-- really, one of the biggest things 02:24:50.280 --> 02:24:53.440 is the tree and working through that step 02:24:53.440 --> 02:24:55.640 so that we can then begin additional construction. 02:24:55.640 --> 02:24:58.840 So our team has been addressing those concerns. 02:24:59.000 --> 02:25:03.840 We've been hoping to get that process completed fairly soon. 02:25:03.840 --> 02:25:04.840 So in progress? 02:25:04.840 --> 02:25:05.840 Yes, sir. 02:25:05.840 --> 02:25:10.840 You think it's like many weeks out or-- 02:25:10.840 --> 02:25:12.840 I would have to double check with our staff. 02:25:12.840 --> 02:25:15.840 But when we're committed to getting it completed, 02:25:15.840 --> 02:25:18.840 the rain is not working in our favor 02:25:18.840 --> 02:25:20.840 currently right now on construction projects. 02:25:20.840 --> 02:25:23.840 I would say that it's probably going to be a couple of months. 02:25:24.000 --> 02:25:30.840 And really, that depends on the actual drying of the area 02:25:30.840 --> 02:25:33.840 just before we can be able to get some of that. 02:25:33.840 --> 02:25:35.840 That's close enough to set my expectations. 02:25:35.840 --> 02:25:36.840 Yeah. 02:25:36.840 --> 02:25:38.840 And really specifically, the couple of months 02:25:38.840 --> 02:25:43.840 is really related to the roundabout signage 02:25:43.840 --> 02:25:47.840 and the additional markings in that area. 02:25:47.840 --> 02:25:49.840 The actual sidewalk construction itself, 02:25:49.840 --> 02:25:52.840 I will have to get back to you on a time frame specifically 02:25:53.000 --> 02:25:55.840 for that because we're still working through the process 02:25:55.840 --> 02:25:56.840 of removing the tree. 02:25:56.840 --> 02:25:58.840 I don't need it that sort of granularly. 02:25:58.840 --> 02:26:03.840 It's any second or it'll be a while. 02:26:03.840 --> 02:26:05.840 It's in progress. 02:26:05.840 --> 02:26:06.840 That much I knew. 02:26:06.840 --> 02:26:07.840 All right. 02:26:07.840 --> 02:26:08.840 Thank you very much. 02:26:08.840 --> 02:26:09.840 That's all I have. 02:26:09.840 --> 02:26:10.840 No problem. 02:26:10.840 --> 02:26:11.840 All right. 02:26:11.840 --> 02:26:16.840 If there's nothing else, that'll conclude item D. 02:26:16.840 --> 02:26:20.840 I don't really know what number two concluding items 02:26:20.840 --> 02:26:21.840 would be other than mine. 02:26:22.000 --> 02:26:23.840 Those were concluding items. 02:26:23.840 --> 02:26:24.840 I know. 02:26:24.840 --> 02:26:27.840 I was kind of unsure at which point we would address this. 02:26:27.840 --> 02:26:32.840 So I'm going to judge that there is nothing else 02:26:32.840 --> 02:26:35.840 and we'll adjourn at 1129. 02:26:35.840 --> 02:26:36.840 Thank you so much, everyone. 02:26:36.840 --> 02:26:38.840 Thank you so much, everyone.