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 Thank you. Good morning and

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 welcome to this meeting of the

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 mobility committee of the city

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 of Denton. Seeing that we have

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 a quorum, we have a sort of a

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 mini quorum. We have two

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 council members and a vacancy

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 yet to be filled, but we are

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 prepared to move forward. At

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 this time, we will call for a

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 motion. With our items for

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 individual considerations,

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 starting with item A, consider

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 approval of the minutes of

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 April 21st, 2021. I will

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 entertain a motion. I move

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 approval of the minutes. I

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 heartily second. All in favor,

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 say aye. Aye. The minutes are

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 approved. Item B, we will open

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 now, receive a report and hold

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 a discussion regarding updates

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 from the Denton County

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 Transportation Authority. Good

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 morning. Can everyone hear me?

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 Yes. Okay. Excellent. Well,

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 first, I want to thank you all

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 for having me this morning, but

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 second, I just want to

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 apologize that we were unable

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 to attend last month. We had a

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 board meeting conflict and the

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 board meeting ran long. We do

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 apologize for not being able to

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 attend. Thank you for allowing

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 us to present this information

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 today. I have a very long

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 presentation and in full

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 transparency, we have been in

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 the throes of public

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 involvement the last three

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 weeks and we have since revised

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 the presentation and cut it in

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 half. We're presenting the long

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 one to you, but just so that

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 you know, in all of our public

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 involvement, we're actually

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 presenting a shorter, more

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 concise version, but there's

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 still merit in the long version

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 today. I do want to share that

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 with you. Again, this proposed

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 service is a board led

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 initiative that staff has been

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 executing. As you know, the

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 travel patterns around the

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 world are really changing. This

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 is the DCTA board's kind of

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 method of addressing that

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 response to change and looking

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 at different ways to provide

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 transit service, but that's why

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 we're in the public involvement

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 period. We're here to collect

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 as much feedback as possible.

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 As I mentioned before, our staff

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 is all throughout our member

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 cities as well as the county

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 collecting feedback, doing

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 presentations. So, again, we

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 are open for anybody listening.

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 I just want to make it very

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 clear that this is the time to

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 provide your feedback if you

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 have any. I mean, that is our

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 responsibility, and so we are

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 open and welcome to all

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 feedback. So, I believe I have

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 enough time to do a presentation.

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 >> I believe it, too.

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 >> Nicole, are you wanting us to

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 pull up your presentation and

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 run it for you?

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 >> Yes, please. That would be

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 great.

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 >> Okay. Wait just one minute

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 and let us get to it.

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 >> Okay.

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 >> Are you sure you want all

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 our feedback? You're going to

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 get a lot today.

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 >> That's okay. I'm prepared.

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 We spend all day every day

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 answering questions and

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 collecting feedback, and we are

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 open to it all.

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 >> Okay.

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 >> Rebecca, I'm happy to pull it

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 up on my end, if that's easier.

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 I have the modified version.

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 >> Nicole, I think that would be

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 fabulous.

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 >> Can I go through the

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 modified version, which is just

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 a condensed version of what was

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 in the packet?

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 >> My experience with

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 PowerPoint is that it mostly

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 serves to remind the speaker

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 what you intended to say. So,

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 my opinion is if it works for

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 you, we'll just listen to you.

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 >> Okay. Perfect.

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 >> I have it pulled up if you

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 want me to share.

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 >> I think if I could do the

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 -- if I could share this

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 condensed version, I am sure

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 that the attendees today would

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 appreciate that.

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 >> And, you know, maybe at a

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 later point, I'm wondering if

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 there's some way that -- if you

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 want the longer version to kind

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 of be added into like a public

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 record so that people can look

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 at it, is there a way to do

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 that?

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 >> It should be in your packet.

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 The link in the agenda --

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 >> It is, yes.

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 >> Okay. Great.

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 >> Okay. So, can everybody see

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 this?

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 >> You can see the agenda.

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 You can link to it.

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 >> All right.

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 Can everyone see this?

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 You can.

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 Okay. Perfect.

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 Okay.

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 >> Yeah.

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 >> So, I'm just going to kind

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 of give you a high-level

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 overview of GoZone.

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 I recognize that the

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 conversation is a little bit

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 more important, the direct

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 questions are, and so, I mean,

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 obviously, I'll be here to

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 kind of answer any of those

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 questions that you have.

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 But a little bit about GoZone.

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 So, it is a zone-based on-demand

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 service that uses an app for

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 booking.

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 So, it operates much like an

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 Uber or a Lyft.

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 But the difference is, is that

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 it is solely for the use of the

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 participants within a zone.

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 So, whereas an Uber and a Lyft,

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 you could, you know, use it

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 anywhere.

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 These vehicles, these drivers in

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 this app is specifically for

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 use within a designated zone.

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 As the DCT board has proposed,

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 it is replacing the majority of

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 fixed route service and

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 we'll talk about that in a

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 little bit later in a bit more

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 depth.

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 But I did want to mention that

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 this proposed service expands

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 the existing service area that

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 we currently offer today with

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 fixed route, and it also

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 increases the service hours that

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 we are providing.

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 And then, you know, it has a lot

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 of benefits, right?

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 So, from a business

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 perspective, sure, you know, it

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 is a more efficient service.

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 But from a rider perspective,

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 that's where the service, you

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 know, really has a lot of

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 benefits.

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 It really improves the rider

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 experience from start to finish.

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 And all of the vehicles are,

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 you know, going to be equipped

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 to handle, you know, bikes.

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 A select number of the vehicles

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 will be available to handle

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 wheelchairs.

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 As I mentioned before, it

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 extends our existing service

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 area and it also shrinks the

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 wait time that people are

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 waiting to catch the next

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 vehicle.

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 Through a request for proposal

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 process with, you know, that our

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 board conducted, they have

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 decided to partner with River

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 North Transit or VIA to provide

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 this service.

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 And so, you know, VIA has more

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 than 200 partners across six

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 continents.

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 We have done quite a bit of

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 research throughout that RFP

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 process as far as, you know,

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 contacting partners that VIA has

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 to see like what are the pros,

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 what are the cons of going with

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 the service.

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 You know, two of their partners

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 are right in our

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 neighborhood.

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 So Trinity Metro uses them

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 currently as well as the city

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 of Arlington.

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 The fleet and the stops will

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 change.

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 I think from a visual

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 perspective, this is kind of a

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 really key note.

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 So we will be moving away from

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 the large branded vehicles, the

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 buses.

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 Obviously, our UNT shuttles will

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 still operate.

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 But from a fixed route

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 perspective, we'll be going away

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 from the buses and moving

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 toward a DCTA branded Chrysler

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 Pacifica.

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 So it will still be branded.

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 It will not be an individual's

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 car.

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 It is a dedicated fleet specific

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 to a zone branded for DCTA.

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 It allows for six passengers

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 without a wheelchair.

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 With a wheelchair, you can get

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 two additional passengers in

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 the vehicle.

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 And there will be 30 vehicles

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 that will be assigned for this

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 first phase of the service.

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 And then we will go away from

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 designated stops and move to

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 what VIA calls virtual stops.

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 And so basically virtual stops

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 are located at any street

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 corner, any place that's safe

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 for a vehicle to pull over and

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 for a passenger to get on.

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 And so I always like to use

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 the example of if I'm sitting

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 on a bench in the city and my

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 closest bus stop is three blocks

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 away, you would have to walk the

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 three blocks.

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 But with this GoZone service,

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 you could sit on that bench.

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 You could bulk your ride.

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 You could stay on that bench.

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 And the app itself would show

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 you the closest street

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 intersection that you need to go

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 to in order to get straight into

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 your vehicle.

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 So it offers a little bit more.

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 Yes, ma'am?

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 >> Oh, sorry.

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 Can I ask a couple questions

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 about this slide?

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 Okay.

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 Okay.

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 Great.

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 And I guess I'll --

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 >> Hang on.

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 Just a question.

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 Do we need to take the slides

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 down when members speak?

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 Question for counsel?

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 >> Yes.

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 That would be best.

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 Thank you.

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 >> Okay.

295
00:09:34,840 --> 00:09:35,840
 >> Okay.

296
00:09:35,840 --> 00:09:37,840
 >> Let me stop, Shini.

297
00:09:37,840 --> 00:09:38,840
 >> Sorry to add a technology

298
00:09:38,840 --> 00:09:39,840
 problem.

299
00:09:39,840 --> 00:09:40,840
 >> That's okay.

300
00:09:40,840 --> 00:09:41,840
 Good.

301
00:09:41,840 --> 00:09:42,840
 My technical expertise has

302
00:09:42,840 --> 00:09:44,840
 increased over the last year.

303
00:09:45,000 --> 00:09:45,840
 So I'm going to ask this one

304
00:09:45,840 --> 00:09:46,840
 later.

305
00:09:46,840 --> 00:09:47,840
 So I was wondering -- and this

306
00:09:47,840 --> 00:09:48,840
 is a question I've had for

307
00:09:48,840 --> 00:09:50,840
 some time, but it always gets

308
00:09:50,840 --> 00:09:52,840
 lost in my -- you know, I always

309
00:09:52,840 --> 00:09:53,840
 have so many questions, and I

310
00:09:53,840 --> 00:09:55,840
 decide I'm going to ask this

311
00:09:55,840 --> 00:09:56,840
 one later.

312
00:09:56,840 --> 00:09:57,840
 Excuse me.

313
00:09:57,840 --> 00:10:00,840
 This is about the vehicles.

314
00:10:00,840 --> 00:10:03,840
 So who owns the vehicles?

315
00:10:03,840 --> 00:10:07,840
 Is it VIA or DCTA?

316
00:10:07,840 --> 00:10:09,840
 And, you know, say -- so this is

317
00:10:09,840 --> 00:10:11,840
 a trial period.

318
00:10:12,000 --> 00:10:16,840
 You know, say it's decided that

319
00:10:16,840 --> 00:10:19,840
 this doesn't work or they want

320
00:10:19,840 --> 00:10:20,840
 to switch -- or there's a

321
00:10:20,840 --> 00:10:21,840
 decision to switch to some

322
00:10:21,840 --> 00:10:22,840
 other vehicles.

323
00:10:22,840 --> 00:10:24,840
 You know, who has ownership of

324
00:10:24,840 --> 00:10:25,840
 these vehicles?

325
00:10:25,840 --> 00:10:26,840
 >> Sure.

326
00:10:26,840 --> 00:10:28,840
 So specifically for that reason

327
00:10:28,840 --> 00:10:30,840
 and to allow VIA and DCTA to be

328
00:10:30,840 --> 00:10:32,840
 as flexible as possible, these

329
00:10:32,840 --> 00:10:34,840
 vehicles are actually through a

330
00:10:34,840 --> 00:10:35,840
 lease agreement.

331
00:10:35,840 --> 00:10:36,840
 And so that enables them to

332
00:10:36,840 --> 00:10:38,840
 scale the vehicles up or scale

333
00:10:38,840 --> 00:10:39,840
 the vehicles down as needed or

334
00:10:39,840 --> 00:10:40,840
 you can swap out vehicles if

335
00:10:41,000 --> 00:10:41,840
 necessary.

336
00:10:41,840 --> 00:10:44,840
 DCTA also retains fleet, what

337
00:10:44,840 --> 00:10:45,840
 we call them a cutaway.

338
00:10:45,840 --> 00:10:47,840
 It's a non-CDL operated

339
00:10:47,840 --> 00:10:48,840
 vehicle.

340
00:10:48,840 --> 00:10:49,840
 It's the small white bus that

341
00:10:49,840 --> 00:10:50,840
 you see on the road.

342
00:10:50,840 --> 00:10:52,840
 We also -- VIA has the

343
00:10:52,840 --> 00:10:54,840
 capability to integrate our

344
00:10:54,840 --> 00:10:55,840
 vehicles into their service

345
00:10:55,840 --> 00:10:57,840
 delivery so that if we see

346
00:10:57,840 --> 00:10:59,840
 through this real-time data

347
00:10:59,840 --> 00:11:01,840
 that there's just a ton of

348
00:11:01,840 --> 00:11:03,840
 frequency along one particular

349
00:11:03,840 --> 00:11:06,840
 area or one particular hub, we

350
00:11:06,840 --> 00:11:08,840
 could make the -- almost a

351
00:11:08,840 --> 00:11:10,840
 real-time switch to some of the

352
00:11:11,000 --> 00:11:11,840
 vehicles.

353
00:11:11,840 --> 00:11:13,840
 We could say we need to utilize

354
00:11:13,840 --> 00:11:15,840
 either a larger vehicle or a

355
00:11:15,840 --> 00:11:17,840
 DCTA-owned vehicle for that

356
00:11:17,840 --> 00:11:18,840
 purpose.

357
00:11:18,840 --> 00:11:19,840
 And so it gives us a lot of

358
00:11:19,840 --> 00:11:21,840
 flexibility to scale up or down

359
00:11:21,840 --> 00:11:22,840
 based on capacity.

360
00:11:22,840 --> 00:11:23,840
 >> Okay.

361
00:11:23,840 --> 00:11:25,840
 And so the lease is -- so DCTA

362
00:11:25,840 --> 00:11:27,840
 is leasing these vehicles from

363
00:11:27,840 --> 00:11:28,840
 VIA?

364
00:11:28,840 --> 00:11:30,840
 >> It's actually VIA is leasing

365
00:11:30,840 --> 00:11:31,840
 the vehicles.

366
00:11:31,840 --> 00:11:33,840
 >> VIA is leasing the vehicles

367
00:11:33,840 --> 00:11:35,840
 from Chrysler or --

368
00:11:35,840 --> 00:11:37,840
 >> So this particular contract

369
00:11:37,840 --> 00:11:38,840
 is with Avis.

370
00:11:39,000 --> 00:11:41,840
 But they have leasing partners

371
00:11:41,840 --> 00:11:43,840
 that are beyond Avis.

372
00:11:43,840 --> 00:11:45,840
 But for this particular program

373
00:11:45,840 --> 00:11:46,840
 it's Avis.

374
00:11:46,840 --> 00:11:47,840
 >> Okay.

375
00:11:47,840 --> 00:11:48,840
 >> Just -- oh, sorry.

376
00:11:48,840 --> 00:11:51,840
 I'm trying to make that up.

377
00:11:51,840 --> 00:11:53,840
 >> So as far as -- so I'm

378
00:11:53,840 --> 00:11:56,840
 imagining -- so a Denton

379
00:11:56,840 --> 00:11:58,840
 resident and, you know,

380
00:11:58,840 --> 00:12:00,840
 taxpayer listening and kind of

381
00:12:00,840 --> 00:12:02,840
 wondering, so how much am I

382
00:12:02,840 --> 00:12:03,840
 paying for the vehicles?

383
00:12:03,840 --> 00:12:05,840
 You know, how much is -- and

384
00:12:05,840 --> 00:12:07,840
 I'm not asking you because I

385
00:12:08,000 --> 00:12:09,840
 don't -- and I'm not asking you

386
00:12:09,840 --> 00:12:10,840
 per taxpayer.

387
00:12:10,840 --> 00:12:12,840
 But just, you know, how much is

388
00:12:12,840 --> 00:12:18,840
 DCTA paying VIA to lease these

389
00:12:18,840 --> 00:12:21,840
 vehicles from Avis?

390
00:12:21,840 --> 00:12:22,840
 >> So --

391
00:12:22,840 --> 00:12:24,840
 >> Several degrees of

392
00:12:24,840 --> 00:12:25,840
 separation, right?

393
00:12:25,840 --> 00:12:26,840
 >> Sure.

394
00:12:26,840 --> 00:12:28,840
 So the way that vehicle -- the

395
00:12:28,840 --> 00:12:30,840
 way that VIA's pricing model is

396
00:12:30,840 --> 00:12:32,840
 structured is that it's kind of

397
00:12:32,840 --> 00:12:34,840
 an all-encompassing service hour

398
00:12:34,840 --> 00:12:35,840
 rate.

399
00:12:35,840 --> 00:12:37,840
 So we pay per service hour per

400
00:12:38,000 --> 00:12:38,840
 vehicle.

401
00:12:38,840 --> 00:12:40,840
 So any capital or the lease

402
00:12:40,840 --> 00:12:42,840
 cost, that would all be

403
00:12:42,840 --> 00:12:44,840
 included in that hourly rate.

404
00:12:44,840 --> 00:12:46,840
 That hourly rate is actually

405
00:12:46,840 --> 00:12:48,840
 cheaper, about $10 cheaper than

406
00:12:48,840 --> 00:12:50,840
 what DCTA's service hour per

407
00:12:50,840 --> 00:12:51,840
 vehicle rate is.

408
00:12:51,840 --> 00:12:52,840
 >> Okay.

409
00:12:52,840 --> 00:12:54,840
 >> So for us to operate it

410
00:12:54,840 --> 00:12:55,840
 ourselves, it's actually

411
00:12:55,840 --> 00:12:57,840
 cheaper for VIA to operate it.

412
00:12:57,840 --> 00:12:58,840
 >> Okay.

413
00:12:58,840 --> 00:12:59,840
 So thank you.

414
00:12:59,840 --> 00:13:00,840
 So the cost is just

415
00:13:00,840 --> 00:13:01,840
 all-inclusive.

416
00:13:01,840 --> 00:13:02,840
 >> Correct.

417
00:13:02,840 --> 00:13:03,840
 Yeah.

418
00:13:03,840 --> 00:13:05,840
 The only things that we pay up

419
00:13:05,840 --> 00:13:07,840
 front are any of the retrofit

420
00:13:08,000 --> 00:13:09,840
 bike racks, and then also to

421
00:13:09,840 --> 00:13:11,840
 make select vehicles within the

422
00:13:11,840 --> 00:13:13,840
 fleet wheelchair accessible.

423
00:13:13,840 --> 00:13:15,840
 We pay that up front.

424
00:13:15,840 --> 00:13:16,840
 >> Okay.

425
00:13:16,840 --> 00:13:17,840
 Thank you.

426
00:13:17,840 --> 00:13:19,840
 And then my next question is

427
00:13:19,840 --> 00:13:21,840
 about -- well, actually, I'll

428
00:13:21,840 --> 00:13:23,840
 let Mayor Pro Tem, you go, and

429
00:13:23,840 --> 00:13:24,840
 I'll remember.

430
00:13:24,840 --> 00:13:26,840
 >> Yeah, I just wanted to ask

431
00:13:26,840 --> 00:13:28,840
 Nicole if you have a preference

432
00:13:28,840 --> 00:13:30,840
 whether we hold our questions

433
00:13:30,840 --> 00:13:32,840
 to the end, or can we keep --

434
00:13:32,840 --> 00:13:34,840
 you want us to go like this just

435
00:13:34,840 --> 00:13:35,840
 informally --

436
00:13:35,840 --> 00:13:36,840
 >> I'm flexible.

437
00:13:37,000 --> 00:13:38,840
 >> Whatever works for you, I'm

438
00:13:38,840 --> 00:13:39,840
 flexible.

439
00:13:39,840 --> 00:13:40,840
 >> Well, okay.

440
00:13:40,840 --> 00:13:42,840
 So obviously, we have an

441
00:13:42,840 --> 00:13:44,840
 interest in asking as we go, so

442
00:13:44,840 --> 00:13:46,840
 I'll keep going to ask whatever

443
00:13:46,840 --> 00:13:47,840
 you want to ask.

444
00:13:47,840 --> 00:13:48,840
 >> Thank you.

445
00:13:48,840 --> 00:13:50,840
 And I don't plan to interrupt on

446
00:13:50,840 --> 00:13:52,840
 that many slides, but for

447
00:13:52,840 --> 00:13:54,840
 whatever reason, the questions

448
00:13:54,840 --> 00:13:56,840
 about vehicles and the stops are

449
00:13:56,840 --> 00:13:58,840
 questions that I always tend to

450
00:13:58,840 --> 00:14:00,840
 leave to the end and decide that

451
00:14:00,840 --> 00:14:02,840
 there's not enough time.

452
00:14:03,000 --> 00:14:07,840
 So about the stops, both the go

453
00:14:07,840 --> 00:14:09,840
 zone stops and then a virtual

454
00:14:09,840 --> 00:14:11,840
 stop, you know, so you mentioned

455
00:14:11,840 --> 00:14:14,840
 somebody waiting on a bench.

456
00:14:14,840 --> 00:14:17,840
 You know, we've got, as you know

457
00:14:17,840 --> 00:14:23,840
 already, there's an issue with

458
00:14:23,840 --> 00:14:27,840
 not enough DCTA bus stops being

459
00:14:27,840 --> 00:14:30,840
 covered from the elements, and

460
00:14:31,000 --> 00:14:33,840
 also just ADA accessibility in

461
00:14:33,840 --> 00:14:36,840
 terms of just ability to get on

462
00:14:36,840 --> 00:14:39,840
 to access those stops.

463
00:14:39,840 --> 00:14:43,840
 And so this, you know, leaves us

464
00:14:43,840 --> 00:14:45,840
 with -- would seem to leave us

465
00:14:45,840 --> 00:14:47,840
 with a similar, you know, and

466
00:14:47,840 --> 00:14:49,840
 actually probably, you know,

467
00:14:49,840 --> 00:14:51,840
 worst predicament where we've

468
00:14:51,840 --> 00:14:55,840
 got, you know, a lot of street

469
00:14:55,840 --> 00:14:58,840
 corners where there's not very

470
00:14:59,000 --> 00:15:01,840
 good ADA accessibility and also

471
00:15:01,840 --> 00:15:03,840
 where -- and I know you've got

472
00:15:03,840 --> 00:15:05,840
 this access service, right, but

473
00:15:05,840 --> 00:15:08,840
 also for anybody, you know,

474
00:15:08,840 --> 00:15:10,840
 there's not protection from the

475
00:15:10,840 --> 00:15:11,840
 elements.

476
00:15:11,840 --> 00:15:13,840
 Will there be -- will any of

477
00:15:13,840 --> 00:15:16,840
 these go stops be protected?

478
00:15:16,840 --> 00:15:19,840
 And, you know, what's the -- if

479
00:15:19,840 --> 00:15:21,840
 you could just kind of give your

480
00:15:21,840 --> 00:15:25,840
 sense of how this approach to

481
00:15:26,000 --> 00:15:29,840
 stops compares to the current

482
00:15:29,840 --> 00:15:32,840
 situation as far as, you know,

483
00:15:32,840 --> 00:15:34,840
 limited covered stops.

484
00:15:34,840 --> 00:15:35,840
 >> Sure.

485
00:15:35,840 --> 00:15:37,840
 So let me kind of answer this

486
00:15:37,840 --> 00:15:39,840
 each question at a time.

487
00:15:39,840 --> 00:15:42,840
 So regarding ADA accessibility,

488
00:15:42,840 --> 00:15:44,840
 I'm going to kind of give you

489
00:15:44,840 --> 00:15:45,840
 two answers.

490
00:15:45,840 --> 00:15:47,840
 So one is that if a passenger is

491
00:15:47,840 --> 00:15:49,840
 ADA qualified, meaning that they

492
00:15:49,840 --> 00:15:51,840
 follow the federal qualification

493
00:15:51,840 --> 00:15:53,840
 for, you know, ADA

494
00:15:53,840 --> 00:15:55,840
 identification, you know,

495
00:15:56,000 --> 00:15:57,840
 they can select that when

496
00:15:57,840 --> 00:15:58,840
 they're booking a trip, whether

497
00:15:58,840 --> 00:15:59,840
 they're doing it on the app or

498
00:15:59,840 --> 00:16:00,840
 they're calling customer service

499
00:16:00,840 --> 00:16:01,840
 to book their trip.

500
00:16:01,840 --> 00:16:03,840
 They can self-select that they're

501
00:16:03,840 --> 00:16:04,840
 ADA qualified.

502
00:16:04,840 --> 00:16:06,840
 That means that the vehicle will

503
00:16:06,840 --> 00:16:07,840
 actually go to their door.

504
00:16:07,840 --> 00:16:09,840
 It's curb-to-curb service.

505
00:16:09,840 --> 00:16:10,840
 So this is actually an

506
00:16:10,840 --> 00:16:12,840
 improvement for, you know, ADA

507
00:16:12,840 --> 00:16:14,840
 qualified folks who currently use

508
00:16:14,840 --> 00:16:16,840
 our service and have to go to a

509
00:16:16,840 --> 00:16:18,840
 bus stop and maybe where there

510
00:16:18,840 --> 00:16:20,840
 isn't, you know, adequate

511
00:16:20,840 --> 00:16:22,840
 infrastructure in place for them

512
00:16:22,840 --> 00:16:24,840
 to get to the actual bus stop.

513
00:16:25,000 --> 00:16:27,840
 So it is an improvement.

514
00:16:27,840 --> 00:16:28,840
 Additionally, for those who are

515
00:16:28,840 --> 00:16:31,840
 not ADA certified, because there

516
00:16:31,840 --> 00:16:34,840
 are not designated stops, so

517
00:16:34,840 --> 00:16:36,840
 almost anything can be a stop.

518
00:16:36,840 --> 00:16:38,840
 Because there aren't designated

519
00:16:38,840 --> 00:16:41,840
 stops, you can sit and wait for

520
00:16:41,840 --> 00:16:42,840
 your ride wherever you want.

521
00:16:42,840 --> 00:16:44,840
 If you want to do that inside

522
00:16:44,840 --> 00:16:46,840
 your house or inside the store

523
00:16:46,840 --> 00:16:48,840
 to stay out of the elements, you

524
00:16:48,840 --> 00:16:49,840
 will see in real time on the

525
00:16:49,840 --> 00:16:51,840
 app when the vehicle is

526
00:16:51,840 --> 00:16:52,840
 arriving.

527
00:16:53,000 --> 00:16:55,840
 And you could time your exit

528
00:16:55,840 --> 00:16:57,840
 from a facility to literally

529
00:16:57,840 --> 00:16:59,840
 just meet the vehicle out on the

530
00:16:59,840 --> 00:17:00,840
 curb.

531
00:17:00,840 --> 00:17:02,840
 So it almost allows you -- you

532
00:17:02,840 --> 00:17:04,840
 don't have to be constrained to

533
00:17:04,840 --> 00:17:06,840
 just the bus stops that DCTA has

534
00:17:06,840 --> 00:17:07,840
 today.

535
00:17:07,840 --> 00:17:09,840
 Almost anything could be a stop.

536
00:17:09,840 --> 00:17:10,840
 >> Okay.

537
00:17:10,840 --> 00:17:11,840
 So it doesn't -- so you

538
00:17:11,840 --> 00:17:12,840
 mentioned corners.

539
00:17:12,840 --> 00:17:13,840
 I was taking a very literally

540
00:17:13,840 --> 00:17:14,840
 street corners.

541
00:17:14,840 --> 00:17:15,840
 But it could be -- you could

542
00:17:15,840 --> 00:17:18,840
 say, I'm inside the Walgreens

543
00:17:18,840 --> 00:17:19,840
 University.

544
00:17:19,840 --> 00:17:20,840
 It's raining.

545
00:17:20,840 --> 00:17:21,840
 Can you pull up right at the

546
00:17:21,840 --> 00:17:22,840
 door?

547
00:17:23,000 --> 00:17:24,840
 >> I mean, I would have to check

548
00:17:24,840 --> 00:17:26,840
 with VIA as far as like that

549
00:17:26,840 --> 00:17:27,840
 level of specificity.

550
00:17:27,840 --> 00:17:29,840
 But like certainly they can pull

551
00:17:29,840 --> 00:17:30,840
 up to the curb.

552
00:17:30,840 --> 00:17:31,840
 >> Okay.

553
00:17:31,840 --> 00:17:34,840
 And is the -- so the door-to-door

554
00:17:34,840 --> 00:17:36,840
 service, is that what you're

555
00:17:36,840 --> 00:17:38,840
 going to be addressing here

556
00:17:38,840 --> 00:17:40,840
 later as access, service,

557
00:17:40,840 --> 00:17:41,840
 paratransit?

558
00:17:41,840 --> 00:17:42,840
 Is that what that means?

559
00:17:42,840 --> 00:17:44,840
 >> So it's kind of mixed.

560
00:17:44,840 --> 00:17:46,840
 So currently today we offer

561
00:17:46,840 --> 00:17:48,840
 access service for both ADA

562
00:17:48,840 --> 00:17:50,840
 qualified and non-ADA qualified

563
00:17:50,840 --> 00:17:51,840
 folks.

564
00:17:52,000 --> 00:17:53,840
 Access service is extremely

565
00:17:53,840 --> 00:17:55,840
 expensive because it's very low

566
00:17:55,840 --> 00:17:56,840
 ridership.

567
00:17:56,840 --> 00:17:58,840
 It is door-to-door service.

568
00:17:58,840 --> 00:18:00,840
 And transitioning our access

569
00:18:00,840 --> 00:18:02,840
 service over to VIA from a cost

570
00:18:02,840 --> 00:18:04,840
 perspective and a service

571
00:18:04,840 --> 00:18:06,840
 delivery perspective makes a lot

572
00:18:06,840 --> 00:18:07,840
 of sense.

573
00:18:07,840 --> 00:18:09,840
 It would be a lot cheaper to

574
00:18:09,840 --> 00:18:11,840
 provide that level of access

575
00:18:11,840 --> 00:18:12,840
 service.

576
00:18:12,840 --> 00:18:14,840
 And the level of service that an

577
00:18:14,840 --> 00:18:16,840
 ADA passenger would receive is

578
00:18:16,840 --> 00:18:18,840
 much greater because of the

579
00:18:18,840 --> 00:18:20,840
 vehicle type and because of the

580
00:18:21,000 --> 00:18:22,840
 booking mechanism for access

581
00:18:22,840 --> 00:18:23,840
 service.

582
00:18:23,840 --> 00:18:25,840
 We have not uncovered all of the

583
00:18:25,840 --> 00:18:27,840
 details, which is why we're

584
00:18:27,840 --> 00:18:29,840
 saving that for our future

585
00:18:29,840 --> 00:18:30,840
 phase.

586
00:18:30,840 --> 00:18:31,840
 But all of the research that

587
00:18:31,840 --> 00:18:32,840
 we've done in looking at their

588
00:18:32,840 --> 00:18:34,840
 other partners who have done

589
00:18:34,840 --> 00:18:35,840
 this and talking to the

590
00:18:35,840 --> 00:18:37,840
 passengers that have transitioned

591
00:18:37,840 --> 00:18:39,840
 over to a VIA-supported access

592
00:18:39,840 --> 00:18:41,840
 service or paratransit service,

593
00:18:41,840 --> 00:18:43,840
 all of the feedback has been

594
00:18:43,840 --> 00:18:44,840
 extremely positive.

595
00:18:44,840 --> 00:18:46,840
 And so we recognize that we want

596
00:18:46,840 --> 00:18:47,840
 to do a little bit more work.

597
00:18:47,840 --> 00:18:48,840
 We also want to make sure that

598
00:18:48,840 --> 00:18:49,840
 we're doing direct one-on-one

599
00:18:50,000 --> 00:18:51,840
 research with our current access

600
00:18:51,840 --> 00:18:52,840
 passengers to make sure that

601
00:18:52,840 --> 00:18:53,840
 they're comfortable with the

602
00:18:53,840 --> 00:18:54,840
 move.

603
00:18:54,840 --> 00:18:55,840
 And we didn't want that to get

604
00:18:55,840 --> 00:18:56,840
 lost in this existing public

605
00:18:56,840 --> 00:18:57,840
 involvement process.

606
00:18:57,840 --> 00:18:58,840
 And so that's why we've

607
00:18:58,840 --> 00:19:01,840
 separated it out.

608
00:19:01,840 --> 00:19:04,840
 But the other hope was that this

609
00:19:04,840 --> 00:19:08,840
 service really lends itself to

610
00:19:08,840 --> 00:19:10,840
 an ADA-qualified service.

611
00:19:10,840 --> 00:19:14,840
 So why book on DCTA's access

612
00:19:14,840 --> 00:19:15,840
 when it might be more

613
00:19:15,840 --> 00:19:16,840
 convenient to book on DCTA

614
00:19:16,840 --> 00:19:17,840
 GoZone?

615
00:19:17,840 --> 00:19:18,840
 And so we wanted to give those

616
00:19:19,000 --> 00:19:21,840
 access passengers the choice.

617
00:19:21,840 --> 00:19:22,840
 That they could use access,

618
00:19:22,840 --> 00:19:23,840
 what works for them today,

619
00:19:23,840 --> 00:19:26,840
 scheduling ahead of time.

620
00:19:26,840 --> 00:19:28,840
 You know, we wanted to allow

621
00:19:28,840 --> 00:19:30,840
 them to continue that.

622
00:19:30,840 --> 00:19:31,840
 But we wanted to give them the

623
00:19:31,840 --> 00:19:32,840
 flexibility to try something

624
00:19:32,840 --> 00:19:33,840
 different that really might be

625
00:19:33,840 --> 00:19:35,840
 more convenient.

626
00:19:35,840 --> 00:19:36,840
 >> Okay.

627
00:19:36,840 --> 00:19:38,840
 So this is really in a -- it's

628
00:19:38,840 --> 00:19:40,840
 going to be for quite some time

629
00:19:40,840 --> 00:19:43,840
 in a feedback, you know,

630
00:19:43,840 --> 00:19:44,840
 transitional phase, it sounds

631
00:19:44,840 --> 00:19:45,840
 like.

632
00:19:45,840 --> 00:19:47,840
 But -- excuse me.

633
00:19:48,000 --> 00:19:50,840
 But with hours and days, you

634
00:19:50,840 --> 00:19:53,840
 know, will -- it appears be

635
00:19:53,840 --> 00:19:55,840
 different than the regular, you

636
00:19:55,840 --> 00:19:57,840
 know, GoZone hours and days.

637
00:19:57,840 --> 00:20:00,840
 The fees will be different.

638
00:20:00,840 --> 00:20:01,840
 >> That is correct.

639
00:20:01,840 --> 00:20:04,840
 >> And there's -- there are

640
00:20:04,840 --> 00:20:06,840
 fewer vehicles that can do

641
00:20:06,840 --> 00:20:07,840
 this.

642
00:20:07,840 --> 00:20:08,840
 So --

643
00:20:08,840 --> 00:20:09,840
 >> So we would be looking to

644
00:20:09,840 --> 00:20:11,840
 add probably 8 to 10 vehicles

645
00:20:11,840 --> 00:20:13,840
 to the fleet simply to address

646
00:20:13,840 --> 00:20:14,840
 the access piece of it.

647
00:20:14,840 --> 00:20:16,840
 So it would not -- adding the

648
00:20:17,000 --> 00:20:19,840
 access phase in early 2022, we

649
00:20:19,840 --> 00:20:21,840
 would be required to increase

650
00:20:21,840 --> 00:20:22,840
 the number of vehicles that are

651
00:20:22,840 --> 00:20:23,840
 wheelchair accessible to our

652
00:20:23,840 --> 00:20:24,840
 fleet.

653
00:20:24,840 --> 00:20:25,840
 And that number -- that

654
00:20:25,840 --> 00:20:26,840
 estimated number right now is

655
00:20:26,840 --> 00:20:27,840
 between 8 and 10 vehicles.

656
00:20:27,840 --> 00:20:28,840
 >> Okay.

657
00:20:28,840 --> 00:20:29,840
 And it would -- so it would

658
00:20:29,840 --> 00:20:33,840
 cost more and be less, you

659
00:20:33,840 --> 00:20:39,840
 know, available at a limited

660
00:20:39,840 --> 00:20:41,840
 number of days and limited

661
00:20:41,840 --> 00:20:42,840
 times?

662
00:20:42,840 --> 00:20:43,840
 >> Correct.

663
00:20:43,840 --> 00:20:44,840
 And so that's what we're

664
00:20:44,840 --> 00:20:45,840
 working out right now.

665
00:20:46,000 --> 00:20:47,840
 But again, the base service

666
00:20:47,840 --> 00:20:49,840
 that we're looking to launch on

667
00:20:49,840 --> 00:20:51,840
 September 7th really addresses

668
00:20:51,840 --> 00:20:52,840
 a lot of those needs.

669
00:20:52,840 --> 00:20:54,840
 And so we kind of feel like it

670
00:20:54,840 --> 00:20:55,840
 gives folks who currently use

671
00:20:55,840 --> 00:20:57,840
 access like a trial period to

672
00:20:57,840 --> 00:20:59,840
 see if they like the service.

673
00:20:59,840 --> 00:21:00,840
 And I think that that's great

674
00:21:00,840 --> 00:21:02,840
 because then once -- if we

675
00:21:02,840 --> 00:21:03,840
 launch service and then we're

676
00:21:03,840 --> 00:21:04,840
 able to turn our attention to,

677
00:21:04,840 --> 00:21:06,840
 you know, access passengers to

678
00:21:06,840 --> 00:21:07,840
 focus on that phase, then they

679
00:21:07,840 --> 00:21:09,840
 have had some time to be able

680
00:21:09,840 --> 00:21:11,840
 to try the service and tell us

681
00:21:11,840 --> 00:21:12,840
 what they like, what they

682
00:21:12,840 --> 00:21:13,840
 don't like, what they would

683
00:21:13,840 --> 00:21:14,840
 want to see in access service

684
00:21:15,000 --> 00:21:16,840
 and get that real-time feedback.

685
00:21:16,840 --> 00:21:17,840
 >> Okay.

686
00:21:17,840 --> 00:21:18,840
 Thank you so much.

687
00:21:18,840 --> 00:21:19,840
 And I promise I'm not going to

688
00:21:19,840 --> 00:21:20,840
 be stopping like this.

689
00:21:20,840 --> 00:21:21,840
 >> It's okay.

690
00:21:21,840 --> 00:21:24,840
 >> There are 44 slides, though.

691
00:21:24,840 --> 00:21:25,840
 I promise.

692
00:21:25,840 --> 00:21:26,840
 >> My, you know, chair

693
00:21:26,840 --> 00:21:28,840
 perspective on this is whatever,

694
00:21:28,840 --> 00:21:29,840
 you know, we need to have the

695
00:21:29,840 --> 00:21:30,840
 conversation.

696
00:21:30,840 --> 00:21:32,840
 So it's fine with me if it goes

697
00:21:32,840 --> 00:21:33,840
 kind of organically.

698
00:21:33,840 --> 00:21:35,840
 I'll just have a comment and a

699
00:21:35,840 --> 00:21:36,840
 question myself.

700
00:21:36,840 --> 00:21:39,840
 My comment is -- I don't mean to

701
00:21:39,840 --> 00:21:40,840
 sound ungrateful.

702
00:21:40,840 --> 00:21:42,840
 I'm glad that access exists.

703
00:21:42,840 --> 00:21:43,840
 But I don't think it's a super

704
00:21:44,000 --> 00:21:45,840
 convenient service now.

705
00:21:45,840 --> 00:21:46,840
 I think there's a lot of room

706
00:21:46,840 --> 00:21:47,840
 for improvement.

707
00:21:47,840 --> 00:21:48,840
 I think scheduling a day ahead

708
00:21:48,840 --> 00:21:50,840
 is -- I don't live that way.

709
00:21:50,840 --> 00:21:51,840
 You know?

710
00:21:51,840 --> 00:21:55,840
 I mean, it's -- so I think, like

711
00:21:55,840 --> 00:21:56,840
 I said, there's a lot of room

712
00:21:56,840 --> 00:21:57,840
 for improvement.

713
00:21:57,840 --> 00:21:58,840
 My question, since you're kind

714
00:21:58,840 --> 00:22:01,840
 of going through the tick-tock

715
00:22:01,840 --> 00:22:02,840
 of, you know, what is the

716
00:22:02,840 --> 00:22:05,840
 experience to get a ride, what

717
00:22:05,840 --> 00:22:07,840
 if you don't have a smartphone?

718
00:22:07,840 --> 00:22:08,840
 A lot of people are transit

719
00:22:08,840 --> 00:22:10,840
 dependent, you know, don't have

720
00:22:10,840 --> 00:22:11,840
 income to support it and, you

721
00:22:11,840 --> 00:22:12,840
 know.

722
00:22:13,000 --> 00:22:13,840
 >> Yeah, absolutely.

723
00:22:13,840 --> 00:22:14,840
 So our customer service

724
00:22:14,840 --> 00:22:16,840
 department will be available to

725
00:22:16,840 --> 00:22:18,840
 book trips by -- you can call in

726
00:22:18,840 --> 00:22:19,840
 and they can book your trip or

727
00:22:19,840 --> 00:22:21,840
 you can visit the DDTC and they

728
00:22:21,840 --> 00:22:22,840
 can book your trip for you

729
00:22:22,840 --> 00:22:23,840
 there.

730
00:22:23,840 --> 00:22:26,840
 So it is -- it's fully -- we can

731
00:22:26,840 --> 00:22:28,840
 book any trips for folks with or

732
00:22:28,840 --> 00:22:29,840
 without a smartphone.

733
00:22:29,840 --> 00:22:30,840
 >> So you need some kind of a

734
00:22:30,840 --> 00:22:31,840
 phone.

735
00:22:31,840 --> 00:22:32,840
 >> Correct.

736
00:22:32,840 --> 00:22:33,840
 Yes.

737
00:22:33,840 --> 00:22:35,840
 Or you could go in person to the

738
00:22:35,840 --> 00:22:36,840
 DDTC.

739
00:22:36,840 --> 00:22:37,840
 >> Okay.

740
00:22:37,840 --> 00:22:38,840
 It's a little unlikely.

741
00:22:38,840 --> 00:22:39,840
 I mean, right.

742
00:22:39,840 --> 00:22:40,840
 How would you get there?

743
00:22:41,000 --> 00:22:43,840
 I mean, that's maybe a -- you

744
00:22:43,840 --> 00:22:45,840
 know, probably won't happen very

745
00:22:45,840 --> 00:22:46,840
 often.

746
00:22:46,840 --> 00:22:49,840
 But you could call from a land

747
00:22:49,840 --> 00:22:50,840
 line phone.

748
00:22:50,840 --> 00:22:51,840
 >> Correct.

749
00:22:51,840 --> 00:22:52,840
 Correct.

750
00:22:52,840 --> 00:22:54,840
 And we did -- we had extensive

751
00:22:54,840 --> 00:22:55,840
 conversations with a lot of the

752
00:22:55,840 --> 00:22:57,840
 social service agencies within

753
00:22:57,840 --> 00:22:59,840
 our member cities to talk about

754
00:22:59,840 --> 00:23:00,840
 that item specifically.

755
00:23:00,840 --> 00:23:02,840
 So to talk about those who might

756
00:23:02,840 --> 00:23:04,840
 not have like a data-rich phone

757
00:23:04,840 --> 00:23:05,840
 or those who might need the

758
00:23:05,840 --> 00:23:07,840
 unbanked population to make sure

759
00:23:07,840 --> 00:23:08,840
 that, you know, what were the

760
00:23:08,840 --> 00:23:10,840
 needs that they would have that

761
00:23:11,000 --> 00:23:12,840
 we would need to integrate into

762
00:23:12,840 --> 00:23:13,840
 our system to make sure that

763
00:23:13,840 --> 00:23:14,840
 they were accounted for.

764
00:23:14,840 --> 00:23:16,840
 One thing that I will share is

765
00:23:16,840 --> 00:23:18,840
 that the majority of the social

766
00:23:18,840 --> 00:23:20,840
 service agencies and primarily

767
00:23:20,840 --> 00:23:22,840
 the homelessness organizations

768
00:23:22,840 --> 00:23:24,840
 all reported that the majority

769
00:23:24,840 --> 00:23:25,840
 of their clientele have

770
00:23:25,840 --> 00:23:26,840
 smartphones.

771
00:23:26,840 --> 00:23:29,840
 Which, I mean, I will be very

772
00:23:29,840 --> 00:23:30,840
 honest, was a bit of a surprise

773
00:23:30,840 --> 00:23:31,840
 to me.

774
00:23:31,840 --> 00:23:33,840
 So because I kind of walked in

775
00:23:33,840 --> 00:23:34,840
 with that concern to say like,

776
00:23:34,840 --> 00:23:35,840
 hey, you know, we want to make

777
00:23:35,840 --> 00:23:36,840
 sure that we're addressing this

778
00:23:36,840 --> 00:23:37,840
 for you.

779
00:23:37,840 --> 00:23:38,840
 >> Yeah, that's --

780
00:23:39,000 --> 00:23:41,840
 >> So we migrated from, you

781
00:23:41,840 --> 00:23:43,840
 know, luxury to bare necessity.

782
00:23:43,840 --> 00:23:44,840
 Yeah.

783
00:23:44,840 --> 00:23:45,840
 >> Yeah.

784
00:23:45,840 --> 00:23:46,840
 So -- but we did want to make

785
00:23:46,840 --> 00:23:47,840
 sure that, you know, there may

786
00:23:47,840 --> 00:23:49,840
 be people that have a data plan

787
00:23:49,840 --> 00:23:50,840
 on their phone, but they're not

788
00:23:50,840 --> 00:23:51,840
 comfortable using an app.

789
00:23:51,840 --> 00:23:52,840
 So what do we do for those

790
00:23:52,840 --> 00:23:53,840
 people?

791
00:23:53,840 --> 00:23:54,840
 And that's why our customer

792
00:23:54,840 --> 00:23:56,840
 service agents will have full

793
00:23:56,840 --> 00:23:58,840
 access to the back end of the

794
00:23:58,840 --> 00:24:00,840
 trip planning functionality, and

795
00:24:00,840 --> 00:24:01,840
 they'll be able to book a trip

796
00:24:01,840 --> 00:24:02,840
 for a person directly.

797
00:24:02,840 --> 00:24:04,840
 >> Do you have sort of a sense

798
00:24:04,840 --> 00:24:07,840
 of -- I guess maybe this is part

799
00:24:08,000 --> 00:24:10,840
 of your trial, but what the

800
00:24:10,840 --> 00:24:11,840
 demand would be on that -- on

801
00:24:11,840 --> 00:24:13,840
 those lines and kind of what

802
00:24:13,840 --> 00:24:14,840
 service level --

803
00:24:14,840 --> 00:24:15,840
 >> Sure.

804
00:24:15,840 --> 00:24:16,840
 >> -- you maintain?

805
00:24:16,840 --> 00:24:18,840
 How long do I wait on hold,

806
00:24:18,840 --> 00:24:19,840
 right?

807
00:24:19,840 --> 00:24:20,840
 >> Right.

808
00:24:20,840 --> 00:24:23,840
 So as it is today, we take those

809
00:24:23,840 --> 00:24:24,840
 existing -- we take those

810
00:24:24,840 --> 00:24:25,840
 existing calls.

811
00:24:25,840 --> 00:24:28,840
 So we operate two on-demand

812
00:24:28,840 --> 00:24:29,840
 zones ourselves.

813
00:24:29,840 --> 00:24:30,840
 So the Lewisville Lakeway zone

814
00:24:30,840 --> 00:24:32,840
 and the DDTC evening on-demand

815
00:24:32,840 --> 00:24:33,840
 zone, those two zones would

816
00:24:33,840 --> 00:24:35,840
 actually be replaced with these

817
00:24:35,840 --> 00:24:36,840
 designated go zones within the

818
00:24:37,000 --> 00:24:38,840
 base service that we'll be

819
00:24:38,840 --> 00:24:39,840
 showing you.

820
00:24:39,840 --> 00:24:41,840
 And so they're currently taking

821
00:24:41,840 --> 00:24:43,840
 calls right now to book trips.

822
00:24:43,840 --> 00:24:45,840
 And so these calls would

823
00:24:45,840 --> 00:24:47,840
 essentially just replace those

824
00:24:47,840 --> 00:24:48,840
 trips.

825
00:24:48,840 --> 00:24:49,840
 We are currently working with

826
00:24:49,840 --> 00:24:50,840
 our contractor, the North Texas

827
00:24:50,840 --> 00:24:52,840
 Mobility Corporation, to talk

828
00:24:52,840 --> 00:24:54,840
 about customer service demands.

829
00:24:54,840 --> 00:24:56,840
 Because this service would

830
00:24:56,840 --> 00:24:57,840
 extend beyond existing hours

831
00:24:57,840 --> 00:24:59,840
 today, we need to make sure that

832
00:24:59,840 --> 00:25:00,840
 we offer customer service

833
00:25:00,840 --> 00:25:02,840
 coverage during those hours of

834
00:25:02,840 --> 00:25:03,840
 operation.

835
00:25:03,840 --> 00:25:05,840
 And so we are in conversation

836
00:25:06,000 --> 00:25:07,840
 right now with our contractor to

837
00:25:07,840 --> 00:25:08,840
 talk about those customer

838
00:25:08,840 --> 00:25:10,840
 service needs to ensure that

839
00:25:10,840 --> 00:25:11,840
 there are customer service

840
00:25:11,840 --> 00:25:13,840
 agents available when people

841
00:25:13,840 --> 00:25:14,840
 call.

842
00:25:14,840 --> 00:25:16,840
 >> I mean, do you have -- maybe

843
00:25:16,840 --> 00:25:17,840
 it's too early to say, but do

844
00:25:17,840 --> 00:25:19,840
 you have a targeted -- you know,

845
00:25:19,840 --> 00:25:20,840
 targeted the whole time, you

846
00:25:20,840 --> 00:25:22,840
 know, 90% of the calls to be

847
00:25:22,840 --> 00:25:24,840
 answered within 30 seconds?

848
00:25:24,840 --> 00:25:26,840
 >> Our customer service

849
00:25:26,840 --> 00:25:28,840
 department does have some KPIs

850
00:25:28,840 --> 00:25:29,840
 like that.

851
00:25:29,840 --> 00:25:30,840
 So it would fall within those

852
00:25:30,840 --> 00:25:31,840
 KPIs.

853
00:25:31,840 --> 00:25:32,840
 I can certainly follow up.

854
00:25:32,840 --> 00:25:33,840
 I mean, I have access to them.

855
00:25:33,840 --> 00:25:34,840
 I can follow up after the

856
00:25:35,000 --> 00:25:35,840
 meeting and let you know what

857
00:25:35,840 --> 00:25:36,840
 those are.

858
00:25:36,840 --> 00:25:37,840
 But I will tell you that call

859
00:25:37,840 --> 00:25:39,840
 volumes, and especially due to

860
00:25:39,840 --> 00:25:41,840
 COVID, have been increasing,

861
00:25:41,840 --> 00:25:42,840
 like, very low.

862
00:25:42,840 --> 00:25:44,840
 And so the bandwidth that our

863
00:25:44,840 --> 00:25:46,840
 customer service team has is

864
00:25:46,840 --> 00:25:47,840
 quite wide.

865
00:25:47,840 --> 00:25:49,840
 You know, and again, that's

866
00:25:49,840 --> 00:25:50,840
 something, too, that we can

867
00:25:50,840 --> 00:25:52,840
 address in real time, that if

868
00:25:52,840 --> 00:25:53,840
 all of a sudden we see a major

869
00:25:53,840 --> 00:25:55,840
 influx, and we've done it

870
00:25:55,840 --> 00:25:57,840
 before, we bring in, you know,

871
00:25:57,840 --> 00:25:59,840
 like, temporary assistance to

872
00:25:59,840 --> 00:26:00,840
 kind of help with that influx

873
00:26:00,840 --> 00:26:01,840
 until we can hire somebody

874
00:26:01,840 --> 00:26:02,840
 full-time.

875
00:26:02,840 --> 00:26:03,840
 And, you know, we recognize

876
00:26:04,000 --> 00:26:06,840
 that one of the priorities in

877
00:26:06,840 --> 00:26:08,840
 this program is to enhance the

878
00:26:08,840 --> 00:26:09,840
 customer experience.

879
00:26:09,840 --> 00:26:10,840
 And if you're waiting on the

880
00:26:10,840 --> 00:26:11,840
 call for a long time, that's not

881
00:26:11,840 --> 00:26:12,840
 enhancing the customer

882
00:26:12,840 --> 00:26:13,840
 experience.

883
00:26:13,840 --> 00:26:14,840
 That's getting on a bad -- you

884
00:26:14,840 --> 00:26:15,840
 know, starting your trip on a

885
00:26:15,840 --> 00:26:16,840
 bad foot.

886
00:26:16,840 --> 00:26:17,840
 And we don't want to do that.

887
00:26:17,840 --> 00:26:18,840
 So that will be something that

888
00:26:18,840 --> 00:26:20,840
 is managed in real time through

889
00:26:20,840 --> 00:26:21,840
 our customer service

890
00:26:21,840 --> 00:26:22,840
 department.

891
00:26:22,840 --> 00:26:23,840
 But I can follow up with the

892
00:26:23,840 --> 00:26:24,840
 actual KPIs.

893
00:26:24,840 --> 00:26:25,840
 >> You know, I mean, I'm just

894
00:26:25,840 --> 00:26:26,840
 sort of raising the point

895
00:26:26,840 --> 00:26:27,840
 because that will become one of

896
00:26:27,840 --> 00:26:29,840
 those potential, you know,

897
00:26:29,840 --> 00:26:30,840
 points of failure unless it's

898
00:26:30,840 --> 00:26:31,840
 very actively managed.

899
00:26:31,840 --> 00:26:32,840
 >> Sure.

900
00:26:33,000 --> 00:26:33,840
 >> Okay.

901
00:26:33,840 --> 00:26:34,840
 Great.

902
00:26:34,840 --> 00:26:35,840
 Thanks, Kari.

903
00:26:35,840 --> 00:26:37,840
 >> Are we good for me to share

904
00:26:37,840 --> 00:26:38,840
 my screen again?

905
00:26:38,840 --> 00:26:39,840
 >> Yeah.

906
00:26:39,840 --> 00:26:40,840
 >> Okay.

907
00:26:40,840 --> 00:26:42,840
 >> For maybe a second or two,

908
00:26:42,840 --> 00:26:43,840
 we'll see.

909
00:26:43,840 --> 00:26:44,840
 >> That's okay.

910
00:26:44,840 --> 00:26:47,840
 That's all right.

911
00:26:47,840 --> 00:26:50,840
 Okay.

912
00:26:50,840 --> 00:26:52,840
 So we'll go to this next slide.

913
00:26:52,840 --> 00:26:53,840
 I want to talk about the GoZone

914
00:26:53,840 --> 00:26:55,840
 fare structure a little bit.

915
00:26:55,840 --> 00:26:56,840
 So right now what we're

916
00:26:56,840 --> 00:26:58,840
 proposing is that we offer a

917
00:26:58,840 --> 00:27:01,840
 six-month fare promotion, which

918
00:27:02,000 --> 00:27:03,840
 basically trades out access to

919
00:27:03,840 --> 00:27:05,840
 our fixed route with access to

920
00:27:05,840 --> 00:27:06,840
 GoZone.

921
00:27:06,840 --> 00:27:08,840
 So I mean, I'll use kind of an

922
00:27:08,840 --> 00:27:09,840
 example here.

923
00:27:09,840 --> 00:27:12,840
 So a local day pass is $3.

924
00:27:12,840 --> 00:27:14,840
 It provides you service to --

925
00:27:14,840 --> 00:27:16,840
 you can get on UNT shuttles.

926
00:27:16,840 --> 00:27:18,840
 You can get on the A train.

927
00:27:18,840 --> 00:27:19,840
 You can get on Connect bus

928
00:27:19,840 --> 00:27:20,840
 service, and you can get on our

929
00:27:20,840 --> 00:27:22,840
 two on-demand zones.

930
00:27:22,840 --> 00:27:24,840
 You can do that all day long.

931
00:27:24,840 --> 00:27:25,840
 Basically what we would do is

932
00:27:25,840 --> 00:27:27,840
 you would still buy a local day

933
00:27:27,840 --> 00:27:29,840
 pass at $3, and you would have

934
00:27:29,840 --> 00:27:30,840
 access to the A train.

935
00:27:31,000 --> 00:27:32,840
 You would have access to UNT

936
00:27:32,840 --> 00:27:33,840
 shuttle services.

937
00:27:33,840 --> 00:27:35,840
 You would have access to routes

938
00:27:35,840 --> 00:27:36,840
 three and seven, because those

939
00:27:36,840 --> 00:27:38,840
 would be our two existing -- the

940
00:27:38,840 --> 00:27:39,840
 two fixed routes that would

941
00:27:39,840 --> 00:27:40,840
 remain.

942
00:27:40,840 --> 00:27:41,840
 And then you would have access

943
00:27:41,840 --> 00:27:42,840
 to GoZone.

944
00:27:42,840 --> 00:27:43,840
 So we're basically just

945
00:27:43,840 --> 00:27:45,840
 replacing the accessibility.

946
00:27:45,840 --> 00:27:46,840
 There are a couple of variations

947
00:27:46,840 --> 00:27:47,840
 here.

948
00:27:47,840 --> 00:27:50,840
 So our original proposition was

949
00:27:50,840 --> 00:27:52,840
 that if you were purchasing a

950
00:27:52,840 --> 00:27:54,840
 day pass, you would get three or

951
00:27:54,840 --> 00:27:56,840
 four one-ride credits on GoZone

952
00:27:56,840 --> 00:27:58,840
 with that day pass.

953
00:27:58,840 --> 00:27:59,840
 If you were to purchase a local

954
00:28:00,000 --> 00:28:02,840
 AM/PM pass, which is only good

955
00:28:02,840 --> 00:28:04,840
 for half of the day, you would

956
00:28:04,840 --> 00:28:06,840
 get two one-ride credits on

957
00:28:06,840 --> 00:28:07,840
 GoZone.

958
00:28:07,840 --> 00:28:09,840
 In further discussion with VIA,

959
00:28:09,840 --> 00:28:11,840
 they have proposed potentially

960
00:28:11,840 --> 00:28:13,840
 looking at kind of providing all

961
00:28:13,840 --> 00:28:14,840
 day service.

962
00:28:14,840 --> 00:28:16,840
 So if you buy a local day pass,

963
00:28:16,840 --> 00:28:17,840
 much like you could ride Connect

964
00:28:17,840 --> 00:28:19,840
 service all day long as many

965
00:28:19,840 --> 00:28:20,840
 times as you want, that you

966
00:28:20,840 --> 00:28:21,840
 would be able to do the same

967
00:28:21,840 --> 00:28:22,840
 thing with GoZone.

968
00:28:22,840 --> 00:28:24,840
 So that is some additional

969
00:28:24,840 --> 00:28:25,840
 feedback that we have received,

970
00:28:25,840 --> 00:28:27,840
 and we are currently kind of

971
00:28:27,840 --> 00:28:28,840
 talking about both options with

972
00:28:29,000 --> 00:28:30,840
 the community to kind of say

973
00:28:30,840 --> 00:28:31,840
 what would you prefer, what

974
00:28:31,840 --> 00:28:33,840
 would work best for you so that

975
00:28:33,840 --> 00:28:35,840
 we can pull all of that feedback

976
00:28:35,840 --> 00:28:36,840
 together and really make a

977
00:28:36,840 --> 00:28:37,840
 final recommendation to the

978
00:28:37,840 --> 00:28:38,840
 board.

979
00:28:38,840 --> 00:28:40,840
 So nothing is final on the

980
00:28:40,840 --> 00:28:41,840
 fairs, but we do know that we

981
00:28:41,840 --> 00:28:42,840
 don't want to modify the

982
00:28:42,840 --> 00:28:44,840
 existing fair media type.

983
00:28:44,840 --> 00:28:45,840
 We recognize that there are

984
00:28:45,840 --> 00:28:46,840
 people out there that have

985
00:28:46,840 --> 00:28:47,840
 passes.

986
00:28:47,840 --> 00:28:48,840
 We need those passes to still

987
00:28:48,840 --> 00:28:49,840
 work.

988
00:28:49,840 --> 00:28:51,840
 You know, as Ms. Arbiter said,

989
00:28:51,840 --> 00:28:54,840
 we are kind of in a beta test

990
00:28:54,840 --> 00:28:55,840
 process with this.

991
00:28:55,840 --> 00:28:56,840
 Like, we certainly don't want

992
00:28:56,840 --> 00:28:57,840
 to wipe away old fares, create

993
00:28:58,000 --> 00:28:59,840
 new ones, and then have to

994
00:28:59,840 --> 00:29:00,840
 pull them back again.

995
00:29:00,840 --> 00:29:03,840
 So we're integrating access to

996
00:29:03,840 --> 00:29:05,840
 GoZone in our existing fair

997
00:29:05,840 --> 00:29:07,840
 structure with one addition.

998
00:29:07,840 --> 00:29:08,840
 We recognize that there are

999
00:29:08,840 --> 00:29:09,840
 people that might not want a

1000
00:29:09,840 --> 00:29:11,840
 day pass or an AM/PM pass.

1001
00:29:11,840 --> 00:29:12,840
 Maybe they just want to use

1002
00:29:12,840 --> 00:29:13,840
 GoZone.

1003
00:29:13,840 --> 00:29:15,840
 And so we will be offering one

1004
00:29:15,840 --> 00:29:17,840
 ride credits at 75 cents each.

1005
00:29:17,840 --> 00:29:19,840
 So basically, if I wanted to go

1006
00:29:19,840 --> 00:29:21,840
 to the neighborhood Walmart, do

1007
00:29:21,840 --> 00:29:23,840
 my errands and come back home,

1008
00:29:23,840 --> 00:29:26,840
 it's going to cost me $1.50.

1009
00:29:27,000 --> 00:29:27,840
 And so that additional fare

1010
00:29:27,840 --> 00:29:30,840
 type will be available.

1011
00:29:30,840 --> 00:29:31,840
 So the booking process, which

1012
00:29:31,840 --> 00:29:33,840
 we've talked a little bit about...

1013
00:29:33,840 --> 00:29:34,840
 - Let's check this question

1014
00:29:34,840 --> 00:29:35,840
 there.

1015
00:29:35,840 --> 00:29:36,840
 - Oh, sure.

1016
00:29:36,840 --> 00:29:37,840
 Sorry, I can't see everything.

1017
00:29:37,840 --> 00:29:38,840
 - How long will this

1018
00:29:38,840 --> 00:29:39,840
 promotional period be?

1019
00:29:39,840 --> 00:29:40,840
 Is it the first six months?

1020
00:29:40,840 --> 00:29:42,840
 - It's the first six months.

1021
00:29:42,840 --> 00:29:43,840
 - Okay.

1022
00:29:43,840 --> 00:29:45,840
 - How much latitude do we have,

1023
00:29:45,840 --> 00:29:47,840
 Council, in terms of not taking

1024
00:29:47,840 --> 00:29:48,840
 the slides down for every quick

1025
00:29:48,840 --> 00:29:50,840
 answer?

1026
00:29:50,840 --> 00:29:53,840
 - I prefer that we did, but we

1027
00:29:53,840 --> 00:29:55,840
 can be flexible if it's a quick

1028
00:29:56,000 --> 00:29:56,840
 one.

1029
00:29:56,840 --> 00:29:57,840
 - Okay.

1030
00:29:57,840 --> 00:29:58,840
 So, Judge?

1031
00:29:58,840 --> 00:29:59,840
 - Sure.

1032
00:29:59,840 --> 00:30:01,840
 So it is for six months.

1033
00:30:01,840 --> 00:30:04,840
 The FTA allows us to offer a

1034
00:30:04,840 --> 00:30:06,840
 promotional period for a period

1035
00:30:06,840 --> 00:30:08,840
 of six months with the intent to

1036
00:30:08,840 --> 00:30:09,840
 collect data...

1037
00:30:09,840 --> 00:30:10,840
 - Let's take the slide down.

1038
00:30:10,840 --> 00:30:11,840
 I know it's, you know, we're

1039
00:30:11,840 --> 00:30:12,840
 being a little slavish about

1040
00:30:12,840 --> 00:30:13,840
 folks.

1041
00:30:13,840 --> 00:30:14,840
 - Sure, sure, sure.

1042
00:30:14,840 --> 00:30:15,840
 - But, you know, we're a

1043
00:30:15,840 --> 00:30:16,840
 government entity.

1044
00:30:16,840 --> 00:30:17,840
 - Okay.

1045
00:30:17,840 --> 00:30:18,840
 - That's what we do.

1046
00:30:18,840 --> 00:30:19,840
 - All right, there you go.

1047
00:30:19,840 --> 00:30:20,840
 So the FTA does allow you to do

1048
00:30:20,840 --> 00:30:21,840
 a six-month promotion with the

1049
00:30:21,840 --> 00:30:22,840
 intent to collect data from that

1050
00:30:22,840 --> 00:30:23,840
 promotion in order to put

1051
00:30:23,840 --> 00:30:25,840
 something final in place.

1052
00:30:26,000 --> 00:30:27,840
 So while that six-month

1053
00:30:27,840 --> 00:30:28,840
 promotional period would be in

1054
00:30:28,840 --> 00:30:30,840
 place, staff would be collecting

1055
00:30:30,840 --> 00:30:31,840
 real-time data based on what

1056
00:30:31,840 --> 00:30:33,840
 type of tickets people are

1057
00:30:33,840 --> 00:30:34,840
 purchasing, how they're using

1058
00:30:34,840 --> 00:30:36,840
 the system, in order to make a

1059
00:30:36,840 --> 00:30:37,840
 final recommendation to our

1060
00:30:37,840 --> 00:30:39,840
 board about the fare structure.

1061
00:30:39,840 --> 00:30:40,840
 It's very possible it could end

1062
00:30:40,840 --> 00:30:41,840
 up being the same, and we would

1063
00:30:41,840 --> 00:30:42,840
 just adopt that promotional

1064
00:30:42,840 --> 00:30:43,840
 fare structure.

1065
00:30:43,840 --> 00:30:44,840
 It's also possible that it

1066
00:30:44,840 --> 00:30:46,840
 could change based on user

1067
00:30:46,840 --> 00:30:51,840
 behavior.

1068
00:30:51,840 --> 00:30:52,840
 - Good.

1069
00:30:52,840 --> 00:30:53,840
 - Okay.

1070
00:30:53,840 --> 00:30:54,840
 - That's my partnership.

1071
00:30:55,000 --> 00:30:57,840
 Ready to move forward?

1072
00:30:57,840 --> 00:30:58,840
 Okay.

1073
00:30:58,840 --> 00:30:59,840
 - Okay.

1074
00:30:59,840 --> 00:31:00,840
 All right.

1075
00:31:00,840 --> 00:31:04,840
 Can you see that?

1076
00:31:04,840 --> 00:31:05,840
 - Yeah.

1077
00:31:05,840 --> 00:31:06,840
 - Okay, perfect.

1078
00:31:06,840 --> 00:31:07,840
 Okay.

1079
00:31:07,840 --> 00:31:08,840
 So we talked a little bit about

1080
00:31:08,840 --> 00:31:09,840
 the booking process.

1081
00:31:09,840 --> 00:31:10,840
 The easiest way to explain it,

1082
00:31:10,840 --> 00:31:11,840
 it is very similar to like an

1083
00:31:11,840 --> 00:31:13,840
 Uber or a Lyft process.

1084
00:31:13,840 --> 00:31:15,840
 You would set up an account on

1085
00:31:15,840 --> 00:31:16,840
 the GoZone app.

1086
00:31:16,840 --> 00:31:18,840
 It would be a DCTA GoZone

1087
00:31:18,840 --> 00:31:19,840
 branded app.

1088
00:31:19,840 --> 00:31:21,840
 It is specifically for DCTA.

1089
00:31:21,840 --> 00:31:22,840
 All you are going to see are

1090
00:31:22,840 --> 00:31:24,840
 DCTA GoZones.

1091
00:31:25,000 --> 00:31:25,840
 You would be able to look like

1092
00:31:25,840 --> 00:31:27,840
 you were on an Uber or a Lyft.

1093
00:31:27,840 --> 00:31:28,840
 You would be able to select your

1094
00:31:28,840 --> 00:31:30,840
 closest pickup point and drop-off

1095
00:31:30,840 --> 00:31:31,840
 point.

1096
00:31:31,840 --> 00:31:34,840
 You could see your driver

1097
00:31:34,840 --> 00:31:35,840
 heading to you.

1098
00:31:35,840 --> 00:31:36,840
 You can see when they are

1099
00:31:36,840 --> 00:31:37,840
 pulling up.

1100
00:31:37,840 --> 00:31:38,840
 Again, I mentioned before the

1101
00:31:38,840 --> 00:31:39,840
 convenience of like if it is

1102
00:31:39,840 --> 00:31:41,840
 raining, you know, staying

1103
00:31:41,840 --> 00:31:42,840
 indoors as long as you possibly

1104
00:31:42,840 --> 00:31:44,840
 can until you see the vehicle

1105
00:31:44,840 --> 00:31:45,840
 and go out there.

1106
00:31:45,840 --> 00:31:47,840
 So it has a lot of flexibility.

1107
00:31:47,840 --> 00:31:48,840
 It also gives you the

1108
00:31:48,840 --> 00:31:49,840
 opportunity to provide direct

1109
00:31:49,840 --> 00:31:52,840
 feedback about your driver.

1110
00:31:52,840 --> 00:31:53,840
 So at the end of your trip, it

1111
00:31:54,000 --> 00:31:57,840
 will pull up a screen to have

1112
00:31:57,840 --> 00:31:58,840
 you rate your driver.

1113
00:31:58,840 --> 00:31:59,840
 So if all of a sudden we

1114
00:31:59,840 --> 00:32:01,840
 receive a negative rating on a

1115
00:32:01,840 --> 00:32:02,840
 driver, then that's a notation

1116
00:32:02,840 --> 00:32:03,840
 to us that we need to look into

1117
00:32:03,840 --> 00:32:04,840
 that.

1118
00:32:04,840 --> 00:32:05,840
 And so that real-time feedback

1119
00:32:05,840 --> 00:32:07,840
 again is really important.

1120
00:32:07,840 --> 00:32:08,840
 The one thing I will say is

1121
00:32:08,840 --> 00:32:09,840
 that for somebody who doesn't

1122
00:32:09,840 --> 00:32:10,840
 have a smartphone, you don't

1123
00:32:10,840 --> 00:32:13,840
 need this app to navigate the

1124
00:32:13,840 --> 00:32:14,840
 process.

1125
00:32:14,840 --> 00:32:15,840
 You can book with your customer

1126
00:32:15,840 --> 00:32:16,840
 service.

1127
00:32:16,840 --> 00:32:17,840
 They can tell you where to stand.

1128
00:32:17,840 --> 00:32:18,840
 They can give you all of those

1129
00:32:18,840 --> 00:32:19,840
 directions.

1130
00:32:19,840 --> 00:32:20,840
 They can walk you through that

1131
00:32:20,840 --> 00:32:21,840
 trip planning.

1132
00:32:21,840 --> 00:32:22,840
 The difference is that you

1133
00:32:22,840 --> 00:32:23,840
 won't have these additional

1134
00:32:24,000 --> 00:32:25,840
 visuals in front of you.

1135
00:32:25,840 --> 00:32:27,840
 So there is a trade-off for

1136
00:32:27,840 --> 00:32:28,840
 calling in and booking your

1137
00:32:28,840 --> 00:32:29,840
 trip that way.

1138
00:32:29,840 --> 00:32:32,840
 But this is kind of the proposed

1139
00:32:32,840 --> 00:32:33,840
 process.

1140
00:32:33,840 --> 00:32:35,840
 This is not the proposed mock-up

1141
00:32:35,840 --> 00:32:36,840
 but this is the proposed

1142
00:32:36,840 --> 00:32:38,840
 process for this app.

1143
00:32:38,840 --> 00:32:40,840
 In addition, you will be able to

1144
00:32:40,840 --> 00:32:43,840
 purchase other DCTA for media.

1145
00:32:43,840 --> 00:32:45,840
 So say you decide I want the

1146
00:32:45,840 --> 00:32:46,840
 local day pass because I need

1147
00:32:46,840 --> 00:32:48,840
 to use GoZone to get to the

1148
00:32:48,840 --> 00:32:49,840
 A-Train.

1149
00:32:49,840 --> 00:32:51,840
 You can do all of that within

1150
00:32:51,840 --> 00:32:52,840
 this app.

1151
00:32:53,000 --> 00:32:54,840
 So you can purchase your local

1152
00:32:54,840 --> 00:32:55,840
 day pass.

1153
00:32:55,840 --> 00:32:57,840
 You can show that day pass.

1154
00:32:57,840 --> 00:32:58,840
 You can self-select in the

1155
00:32:58,840 --> 00:32:59,840
 booking process that you have a

1156
00:32:59,840 --> 00:33:01,840
 day pass that would be validated

1157
00:33:01,840 --> 00:33:03,840
 by the driver once you get into

1158
00:33:03,840 --> 00:33:04,840
 the vehicle.

1159
00:33:04,840 --> 00:33:06,840
 And then that pass is good.

1160
00:33:06,840 --> 00:33:08,840
 You can use it on other system

1161
00:33:08,840 --> 00:33:09,840
 modes as well.

1162
00:33:09,840 --> 00:33:11,840
 >> I think a quick question.

1163
00:33:11,840 --> 00:33:13,840
 I don't know if this would

1164
00:33:13,840 --> 00:33:16,840
 actually occur but could someone

1165
00:33:16,840 --> 00:33:18,840
 who had called in on a landline

1166
00:33:18,840 --> 00:33:21,840
 or any other phone conceivably

1167
00:33:22,000 --> 00:33:24,840
 also call in to rate their ride?

1168
00:33:24,840 --> 00:33:25,840
 >> Yes, absolutely.

1169
00:33:25,840 --> 00:33:26,840
 Yes.

1170
00:33:26,840 --> 00:33:27,840
 So there are several other

1171
00:33:27,840 --> 00:33:29,840
 methods for rating your ride.

1172
00:33:29,840 --> 00:33:30,840
 So you can call in directly to

1173
00:33:30,840 --> 00:33:31,840
 customer service.

1174
00:33:31,840 --> 00:33:32,840
 You can use our social media

1175
00:33:32,840 --> 00:33:33,840
 channels and then we also have

1176
00:33:33,840 --> 00:33:35,840
 a system called GoRequest which

1177
00:33:35,840 --> 00:33:36,840
 a lot of governmental entities

1178
00:33:36,840 --> 00:33:38,840
 use and that is a customer

1179
00:33:38,840 --> 00:33:40,840
 feedback tool which we promote

1180
00:33:40,840 --> 00:33:41,840
 quite heavily.

1181
00:33:41,840 --> 00:33:42,840
 And so that would be included

1182
00:33:42,840 --> 00:33:43,840
 in all of our information as

1183
00:33:43,840 --> 00:33:44,840
 well.

1184
00:33:44,840 --> 00:33:45,840
 But if you want to provide

1185
00:33:45,840 --> 00:33:46,840
 direct feedback on GoZone,

1186
00:33:46,840 --> 00:33:49,840
 please do it in this method.

1187
00:33:49,840 --> 00:33:50,840
 >> I'm sorry.

1188
00:33:51,000 --> 00:33:52,840
 I don't understand the tool.

1189
00:33:52,840 --> 00:33:54,840
 Is that also an online thing?

1190
00:33:54,840 --> 00:33:57,840
 >> GoRequest you can use on your

1191
00:33:57,840 --> 00:33:58,840
 phone, you can use it on a

1192
00:33:58,840 --> 00:34:00,840
 computer or you can call customer

1193
00:34:00,840 --> 00:34:03,840
 service and provide a comment.

1194
00:34:03,840 --> 00:34:04,840
 >> Yeah.

1195
00:34:04,840 --> 00:34:07,840
 I'm just looking after that

1196
00:34:07,840 --> 00:34:10,840
 constituency that is going to be

1197
00:34:10,840 --> 00:34:11,840
 using a phone.

1198
00:34:11,840 --> 00:34:12,840
 Okay.

1199
00:34:12,840 --> 00:34:19,840
 >> Absolutely.

1200
00:34:20,000 --> 00:34:24,840
 And yes, we can see it.

1201
00:34:24,840 --> 00:34:25,840
 >> All right.

1202
00:34:25,840 --> 00:34:27,840
 So we're looking at the three

1203
00:34:27,840 --> 00:34:28,840
 phase approach to launch the

1204
00:34:28,840 --> 00:34:29,840
 service.

1205
00:34:29,840 --> 00:34:30,840
 And the first phase of the

1206
00:34:30,840 --> 00:34:31,840
 service which would be slated

1207
00:34:31,840 --> 00:34:33,840
 for September 7th of this year

1208
00:34:33,840 --> 00:34:36,840
 is really the lion's share of

1209
00:34:36,840 --> 00:34:37,840
 the service.

1210
00:34:37,840 --> 00:34:38,840
 And so what we started with and

1211
00:34:38,840 --> 00:34:39,840
 we'll go through this in

1212
00:34:39,840 --> 00:34:40,840
 detail, what we started with is

1213
00:34:40,840 --> 00:34:41,840
 the base service.

1214
00:34:41,840 --> 00:34:42,840
 And the base service is what

1215
00:34:42,840 --> 00:34:44,840
 truly replaces fixed route

1216
00:34:44,840 --> 00:34:45,840
 service.

1217
00:34:45,840 --> 00:34:46,840
 So that was the first intent,

1218
00:34:46,840 --> 00:34:47,840
 is to create a service that

1219
00:34:48,000 --> 00:34:52,840
 replaced fixed route in a whole.

1220
00:34:52,840 --> 00:34:55,840
 Then the DCTA board said this is

1221
00:34:55,840 --> 00:34:56,840
 really cost effective.

1222
00:34:56,840 --> 00:34:57,840
 This is going to be a very

1223
00:34:57,840 --> 00:34:58,840
 convenient service.

1224
00:34:58,840 --> 00:34:59,840
 Are there ways that we can

1225
00:34:59,840 --> 00:35:00,840
 expand service offerings?

1226
00:35:00,840 --> 00:35:02,840
 And so they created what they

1227
00:35:02,840 --> 00:35:04,840
 called phase one add-ons.

1228
00:35:04,840 --> 00:35:06,840
 And so these are all additional

1229
00:35:06,840 --> 00:35:07,840
 service levels that we don't

1230
00:35:07,840 --> 00:35:09,840
 currently offer today that are

1231
00:35:09,840 --> 00:35:11,840
 being proposed to launch with

1232
00:35:11,840 --> 00:35:12,840
 the base service on September

1233
00:35:12,840 --> 00:35:13,840
 7th.

1234
00:35:13,840 --> 00:35:15,840
 Then we have two additional

1235
00:35:15,840 --> 00:35:16,840
 phases.

1236
00:35:17,000 --> 00:35:18,840
 And that's phase two A and phase

1237
00:35:18,840 --> 00:35:19,840
 two B.

1238
00:35:19,840 --> 00:35:21,840
 So phase two A is the addition

1239
00:35:21,840 --> 00:35:23,840
 of Castle Hills and our access

1240
00:35:23,840 --> 00:35:24,840
 paratransit service.

1241
00:35:24,840 --> 00:35:25,840
 And that's slated for early

1242
00:35:25,840 --> 00:35:26,840
 2022.

1243
00:35:26,840 --> 00:35:28,840
 And then phase two B is the

1244
00:35:28,840 --> 00:35:30,840
 addition of late night, weekday

1245
00:35:30,840 --> 00:35:31,840
 hours.

1246
00:35:31,840 --> 00:35:33,840
 And that's truly just based on

1247
00:35:33,840 --> 00:35:34,840
 ridership and demand.

1248
00:35:34,840 --> 00:35:36,840
 And so we would slate to

1249
00:35:36,840 --> 00:35:37,840
 consider that in the summer of

1250
00:35:37,840 --> 00:35:40,840
 2022.

1251
00:35:40,840 --> 00:35:41,840
 So these maps you're going to

1252
00:35:41,840 --> 00:35:43,840
 get very familiar with here.

1253
00:35:43,840 --> 00:35:45,840
 This is the base service that I

1254
00:35:45,840 --> 00:35:46,840
 talked about.

1255
00:35:47,000 --> 00:35:48,840
 This is where we started, where

1256
00:35:48,840 --> 00:35:49,840
 the board started.

1257
00:35:49,840 --> 00:35:50,840
 And they said if we were to

1258
00:35:50,840 --> 00:35:52,840
 create zone service to replace

1259
00:35:52,840 --> 00:35:54,840
 fixed route, what would it look

1260
00:35:54,840 --> 00:35:55,840
 like?

1261
00:35:55,840 --> 00:35:57,840
 And so these are the two zones

1262
00:35:57,840 --> 00:35:58,840
 that were created.

1263
00:35:58,840 --> 00:35:59,840
 There's the Denton Go Zone and

1264
00:35:59,840 --> 00:36:00,840
 then the Lewisville Highland

1265
00:36:00,840 --> 00:36:01,840
 Village Go Zone.

1266
00:36:01,840 --> 00:36:03,840
 Currently the way that this is

1267
00:36:03,840 --> 00:36:05,840
 set up is that the core hours

1268
00:36:05,840 --> 00:36:06,840
 would be Monday through

1269
00:36:06,840 --> 00:36:07,840
 Saturday.

1270
00:36:07,840 --> 00:36:09,840
 You would be able to book trips

1271
00:36:09,840 --> 00:36:10,840
 within the Denton Go Zone and

1272
00:36:10,840 --> 00:36:11,840
 then within the Lewisville

1273
00:36:11,840 --> 00:36:13,840
 Highland Village Zone using the

1274
00:36:13,840 --> 00:36:14,840
 A train as a connector between

1275
00:36:14,840 --> 00:36:15,840
 the two.

1276
00:36:16,000 --> 00:36:17,840
 So this is just kind of the

1277
00:36:17,840 --> 00:36:18,840
 replication of fixed route as it

1278
00:36:18,840 --> 00:36:19,840
 is today.

1279
00:36:19,840 --> 00:36:20,840
 I will say that the zone service

1280
00:36:20,840 --> 00:36:22,840
 is slightly larger than where we

1281
00:36:22,840 --> 00:36:23,840
 offer fixed route.

1282
00:36:23,840 --> 00:36:25,840
 So it already offers expanded

1283
00:36:25,840 --> 00:36:26,840
 service.

1284
00:36:26,840 --> 00:36:28,840
 The board also looked at some

1285
00:36:28,840 --> 00:36:29,840
 increased hours.

1286
00:36:29,840 --> 00:36:31,840
 So the hours differ a little bit.

1287
00:36:31,840 --> 00:36:32,840
 There's more hours of service

1288
00:36:32,840 --> 00:36:33,840
 than what we currently provide

1289
00:36:33,840 --> 00:36:34,840
 today.

1290
00:36:34,840 --> 00:36:35,840
 But when they saw the space

1291
00:36:35,840 --> 00:36:36,840
 level service, they said what

1292
00:36:36,840 --> 00:36:39,840
 can we do to add on to this to

1293
00:36:39,840 --> 00:36:41,840
 provide even more service to the

1294
00:36:41,840 --> 00:36:42,840
 community?

1295
00:36:42,840 --> 00:36:43,840
 And so that's where you get all

1296
00:36:43,840 --> 00:36:45,840
 of these phase one updates.

1297
00:36:46,000 --> 00:36:46,840
 These are phase one add-ons.

1298
00:36:46,840 --> 00:36:48,840
 And there's various components.

1299
00:36:48,840 --> 00:36:49,840
 So I'm going to try and walk

1300
00:36:49,840 --> 00:36:50,840
 through them.

1301
00:36:50,840 --> 00:36:51,840
 But certainly if you have any

1302
00:36:51,840 --> 00:36:52,840
 questions, let me know.

1303
00:36:52,840 --> 00:36:55,840
 So again, these phase one add-ons

1304
00:36:55,840 --> 00:36:57,840
 would launch on September 7th

1305
00:36:57,840 --> 00:36:59,840
 along with the base service.

1306
00:36:59,840 --> 00:37:01,840
 The first add-on that the board

1307
00:37:01,840 --> 00:37:03,840
 looked at is the Saturday hours

1308
00:37:03,840 --> 00:37:04,840
 extension.

1309
00:37:04,840 --> 00:37:06,840
 So currently service on -- and

1310
00:37:06,840 --> 00:37:08,840
 that bullet under Saturday hours

1311
00:37:08,840 --> 00:37:09,840
 extension should not say Friday.

1312
00:37:09,840 --> 00:37:10,840
 It should say Saturday.

1313
00:37:10,840 --> 00:37:11,840
 I apologize.

1314
00:37:11,840 --> 00:37:13,840
 But they looked at hours of

1315
00:37:13,840 --> 00:37:15,840
 service on Saturday and they

1316
00:37:16,000 --> 00:37:16,840
 don't end at 8 p.m.

1317
00:37:16,840 --> 00:37:17,840
 And they said for people that

1318
00:37:17,840 --> 00:37:18,840
 want to go out on the weekends

1319
00:37:18,840 --> 00:37:20,840
 maybe connect to the dark green

1320
00:37:20,840 --> 00:37:22,840
 line or go to a restaurant or

1321
00:37:22,840 --> 00:37:24,840
 some sort of, you know, a

1322
00:37:24,840 --> 00:37:26,840
 musical play in one of these

1323
00:37:26,840 --> 00:37:28,840
 zones, like things don't end at

1324
00:37:28,840 --> 00:37:29,840
 8 p.m.

1325
00:37:29,840 --> 00:37:30,840
 on a Saturday.

1326
00:37:30,840 --> 00:37:32,840
 So they extended service on

1327
00:37:32,840 --> 00:37:33,840
 Saturdays from 8 p.m.

1328
00:37:33,840 --> 00:37:34,840
 to 11 p.m.

1329
00:37:34,840 --> 00:37:36,840
 They also looked at Sunday

1330
00:37:36,840 --> 00:37:37,840
 service.

1331
00:37:37,840 --> 00:37:38,840
 So currently we don't offer

1332
00:37:38,840 --> 00:37:39,840
 Sunday service.

1333
00:37:39,840 --> 00:37:40,840
 And they said wouldn't it be

1334
00:37:40,840 --> 00:37:42,840
 really nice if we could offer

1335
00:37:42,840 --> 00:37:43,840
 some Sunday service?

1336
00:37:43,840 --> 00:37:44,840
 And so they're proposing that

1337
00:37:45,000 --> 00:37:46,840
 on Sundays the zones would

1338
00:37:46,840 --> 00:37:47,840
 fully operate, but you would

1339
00:37:47,840 --> 00:37:49,840
 also be able to connect between

1340
00:37:49,840 --> 00:37:50,840
 the zones.

1341
00:37:50,840 --> 00:37:51,840
 So what you're seeing here on

1342
00:37:51,840 --> 00:37:53,840
 this map is you're seeing blue

1343
00:37:53,840 --> 00:37:54,840
 being the base service and the

1344
00:37:54,840 --> 00:37:56,840
 yellow being these add-ons.

1345
00:37:56,840 --> 00:37:57,840
 You would basically on a Sunday

1346
00:37:57,840 --> 00:37:59,840
 be able to travel via GoZone

1347
00:37:59,840 --> 00:38:00,840
 with a one-seat ride between

1348
00:38:00,840 --> 00:38:03,840
 any of these zones.

1349
00:38:03,840 --> 00:38:04,840
 They also looked at Denton

1350
00:38:04,840 --> 00:38:05,840
 specifically in the Demian

1351
00:38:05,840 --> 00:38:07,840
 neighborhood and said, you

1352
00:38:07,840 --> 00:38:08,840
 know, there's a great need for

1353
00:38:08,840 --> 00:38:10,840
 service in this neighborhood

1354
00:38:10,840 --> 00:38:11,840
 and we don't offer service

1355
00:38:11,840 --> 00:38:12,840
 there today.

1356
00:38:12,840 --> 00:38:13,840
 And so you'll see up there at

1357
00:38:14,000 --> 00:38:14,840
 the top of the map outlined in

1358
00:38:14,840 --> 00:38:15,840
 yellow.

1359
00:38:15,840 --> 00:38:18,840
 They extended the Denton GoZone

1360
00:38:18,840 --> 00:38:19,840
 to include this Demian

1361
00:38:19,840 --> 00:38:21,840
 extension as well as I believe

1362
00:38:21,840 --> 00:38:22,840
 there's a development, like a

1363
00:38:22,840 --> 00:38:23,840
 new neighborhood development

1364
00:38:23,840 --> 00:38:25,840
 within that zone as well.

1365
00:38:25,840 --> 00:38:26,840
 And so what you're seeing in

1366
00:38:26,840 --> 00:38:27,840
 yellow, that will kind of

1367
00:38:27,840 --> 00:38:28,840
 become the new boundary of the

1368
00:38:28,840 --> 00:38:31,840
 Denton GoZone.

1369
00:38:31,840 --> 00:38:32,840
 Specifically for Lewisville and

1370
00:38:32,840 --> 00:38:33,840
 Highland Village, they looked

1371
00:38:33,840 --> 00:38:35,840
 at commuter traffic.

1372
00:38:35,840 --> 00:38:36,840
 Lewisville and Highland Village

1373
00:38:36,840 --> 00:38:38,840
 have a high demand to bring

1374
00:38:38,840 --> 00:38:39,840
 workers into their

1375
00:38:39,840 --> 00:38:40,840
 communities.

1376
00:38:40,840 --> 00:38:42,840
 And we recognize that the A

1377
00:38:43,000 --> 00:38:45,840
 train frequency is not where it

1378
00:38:45,840 --> 00:38:46,840
 needs to be, but we're working

1379
00:38:46,840 --> 00:38:48,840
 to get there.

1380
00:38:48,840 --> 00:38:50,840
 And so they looked at how could

1381
00:38:50,840 --> 00:38:51,840
 we provide sustainable

1382
00:38:51,840 --> 00:38:53,840
 transportation to those who are

1383
00:38:53,840 --> 00:38:55,840
 coming into that zone and need

1384
00:38:55,840 --> 00:38:57,840
 to get to, you know, an early

1385
00:38:57,840 --> 00:38:59,840
 morning work day for shift work

1386
00:38:59,840 --> 00:39:00,840
 or whatnot.

1387
00:39:00,840 --> 00:39:02,840
 And so we've created, although

1388
00:39:02,840 --> 00:39:04,840
 the name is not very elegant,

1389
00:39:04,840 --> 00:39:06,840
 the Dart-Frankford Station to

1390
00:39:06,840 --> 00:39:07,840
 Lewisville-Highland Village

1391
00:39:07,840 --> 00:39:08,840
 GoZone.

1392
00:39:08,840 --> 00:39:09,840
 And basically what you'll see

1393
00:39:09,840 --> 00:39:10,840
 at the bottom of the map, there

1394
00:39:10,840 --> 00:39:12,840
 are two train icons.

1395
00:39:13,000 --> 00:39:14,840
 The one on the top is where the

1396
00:39:14,840 --> 00:39:15,840
 Frankfurt Station is.

1397
00:39:15,840 --> 00:39:16,840
 That does not connect to our A

1398
00:39:16,840 --> 00:39:18,840
 train, but it is closest to the

1399
00:39:18,840 --> 00:39:19,840
 Lewisville-Highland Village

1400
00:39:19,840 --> 00:39:20,840
 Zone.

1401
00:39:20,840 --> 00:39:22,840
 So we would create a hub at the

1402
00:39:22,840 --> 00:39:23,840
 Dart-Frankford Station that if

1403
00:39:23,840 --> 00:39:24,840
 people were taking the green

1404
00:39:24,840 --> 00:39:26,840
 line, they could get off at the

1405
00:39:26,840 --> 00:39:27,840
 Dart-Frankford Station, they

1406
00:39:27,840 --> 00:39:29,840
 could book a ride on GoZone, and

1407
00:39:29,840 --> 00:39:30,840
 it would take them to any

1408
00:39:30,840 --> 00:39:31,840
 location within the Lewisville

1409
00:39:31,840 --> 00:39:33,840
 Highland Village GoZone.

1410
00:39:33,840 --> 00:39:36,840
 And then in return, it would get

1411
00:39:36,840 --> 00:39:37,840
 them back.

1412
00:39:37,840 --> 00:39:38,840
 And so that service is only

1413
00:39:38,840 --> 00:39:39,840
 available Monday through Friday

1414
00:39:39,840 --> 00:39:41,840
 kind of during commuter peak

1415
00:39:41,840 --> 00:39:42,840
 hours.

1416
00:39:43,000 --> 00:39:45,840
 We also looked at growing the

1417
00:39:45,840 --> 00:39:48,840
 areas in Lewisville, so the

1418
00:39:48,840 --> 00:39:49,840
 Business 121 North Zone

1419
00:39:49,840 --> 00:39:51,840
 Expansion, which you'll see off

1420
00:39:51,840 --> 00:39:52,840
 to the right in yellow.

1421
00:39:52,840 --> 00:39:54,840
 Before you move on, could you

1422
00:39:54,840 --> 00:39:55,840
 pull up the Frankteloo or

1423
00:39:55,840 --> 00:39:56,840
 something like that?

1424
00:39:56,840 --> 00:39:59,840
 Just a suggestion.

1425
00:39:59,840 --> 00:40:00,840
 Carry on.

1426
00:40:00,840 --> 00:40:01,840
 I like that.

1427
00:40:01,840 --> 00:40:02,840
 A little bit of this and a

1428
00:40:02,840 --> 00:40:03,840
 little bit of that.

1429
00:40:03,840 --> 00:40:06,840
 Just marrying it up together.

1430
00:40:06,840 --> 00:40:09,840
 We'll consider that.

1431
00:40:09,840 --> 00:40:10,840
 So the Business 121 North Zone

1432
00:40:11,000 --> 00:40:13,840
 Expansion provides service to

1433
00:40:13,840 --> 00:40:14,840
 highly dense areas where

1434
00:40:14,840 --> 00:40:15,840
 there's some apartment as well

1435
00:40:15,840 --> 00:40:17,840
 as retail offerings.

1436
00:40:17,840 --> 00:40:19,840
 And so that would be considered

1437
00:40:19,840 --> 00:40:20,840
 an extension of the Lewisville

1438
00:40:20,840 --> 00:40:22,840
 Highland Village Zone.

1439
00:40:22,840 --> 00:40:23,840
 This would be the first time

1440
00:40:23,840 --> 00:40:24,840
 that you would see what we're

1441
00:40:24,840 --> 00:40:26,840
 calling intra-zone travel.

1442
00:40:26,840 --> 00:40:27,840
 So you could travel on a one

1443
00:40:27,840 --> 00:40:29,840
 seat ride anywhere between the

1444
00:40:29,840 --> 00:40:30,840
 Lewisville Highland Village Go

1445
00:40:30,840 --> 00:40:31,840
 Zone and anywhere within those

1446
00:40:31,840 --> 00:40:34,840
 yellow zones to the right, so

1447
00:40:34,840 --> 00:40:37,840
 the Business 121 North Zone.

1448
00:40:37,840 --> 00:40:38,840
 And then we're offering a

1449
00:40:39,000 --> 00:40:41,840
 guaranteed ride home expansion.

1450
00:40:41,840 --> 00:40:42,840
 And so this is provided Monday

1451
00:40:42,840 --> 00:40:43,840
 through Saturday for three

1452
00:40:43,840 --> 00:40:45,840
 additional hours after the base

1453
00:40:45,840 --> 00:40:46,840
 service ends.

1454
00:40:46,840 --> 00:40:47,840
 We have continually received

1455
00:40:47,840 --> 00:40:49,840
 feedback that the A train does

1456
00:40:49,840 --> 00:40:51,840
 not operate late enough.

1457
00:40:51,840 --> 00:40:53,840
 And so what we would do is say

1458
00:40:53,840 --> 00:40:55,840
 that you went to a Mavs game on

1459
00:40:55,840 --> 00:40:56,840
 a Saturday.

1460
00:40:56,840 --> 00:40:57,840
 You parked at an A train

1461
00:40:57,840 --> 00:40:58,840
 station.

1462
00:40:58,840 --> 00:40:59,840
 You took the A train to connect

1463
00:40:59,840 --> 00:41:00,840
 to the dark green line.

1464
00:41:00,840 --> 00:41:02,840
 You went to a Mavs game.

1465
00:41:02,840 --> 00:41:03,840
 The Mavs game goes into

1466
00:41:03,840 --> 00:41:04,840
 overtime.

1467
00:41:04,840 --> 00:41:06,840
 And so by the time you get back

1468
00:41:06,840 --> 00:41:07,840
 on the dark green line and you

1469
00:41:08,000 --> 00:41:08,840
 come back to Denton or, you

1470
00:41:08,840 --> 00:41:10,840
 know, to Denton County, the A

1471
00:41:10,840 --> 00:41:12,840
 train has stopped running.

1472
00:41:12,840 --> 00:41:13,840
 What do you do, right?

1473
00:41:13,840 --> 00:41:14,840
 That's the reason why a lot of

1474
00:41:14,840 --> 00:41:16,840
 folks don't use the A train late

1475
00:41:16,840 --> 00:41:17,840
 in the evening to do

1476
00:41:17,840 --> 00:41:19,840
 entertainment events.

1477
00:41:19,840 --> 00:41:20,840
 Well, this guaranteed ride home

1478
00:41:20,840 --> 00:41:23,840
 would allow you to come back to

1479
00:41:23,840 --> 00:41:24,840
 the Trinity Mill Station just

1480
00:41:24,840 --> 00:41:25,840
 like you would on the dark

1481
00:41:25,840 --> 00:41:26,840
 green line to connect to the A

1482
00:41:26,840 --> 00:41:27,840
 train.

1483
00:41:27,840 --> 00:41:28,840
 You could book yourself a Go Zone

1484
00:41:28,840 --> 00:41:30,840
 ride between those three hours

1485
00:41:30,840 --> 00:41:31,840
 of extension.

1486
00:41:31,840 --> 00:41:34,840
 So it's from 11 p.m. until 2 a.m.

1487
00:41:34,840 --> 00:41:35,840
 You'd be able to book a ride on

1488
00:41:35,840 --> 00:41:36,840
 Go Zone, and it would take you

1489
00:41:37,000 --> 00:41:39,840
 to one destination within any of

1490
00:41:39,840 --> 00:41:40,840
 the zones.

1491
00:41:40,840 --> 00:41:41,840
 So you could go from Trinity

1492
00:41:41,840 --> 00:41:44,840
 Mills to, you know, the Med Park

1493
00:41:44,840 --> 00:41:46,840
 Station in Denton if you wanted.

1494
00:41:46,840 --> 00:41:47,840
 You could go from Trinity Mills

1495
00:41:47,840 --> 00:41:49,840
 to your house.

1496
00:41:49,840 --> 00:41:50,840
 You could go Trinity Mills to a

1497
00:41:50,840 --> 00:41:51,840
 7-Eleven.

1498
00:41:51,840 --> 00:41:53,840
 Whatever your final destination

1499
00:41:53,840 --> 00:41:54,840
 is, the difference is it's just

1500
00:41:54,840 --> 00:41:56,840
 a one-seat ride.

1501
00:41:56,840 --> 00:42:00,840
 So the core base service itself

1502
00:42:00,840 --> 00:42:01,840
 would not be operating.

1503
00:42:01,840 --> 00:42:04,840
 It would just be that ride home.

1504
00:42:04,840 --> 00:42:05,840
 And so these are the expansions

1505
00:42:06,000 --> 00:42:09,840
 that the DCTA board added to

1506
00:42:09,840 --> 00:42:11,840
 the proposal of Phase 1

1507
00:42:11,840 --> 00:42:12,840
 specifically to provide

1508
00:42:12,840 --> 00:42:14,840
 additional service.

1509
00:42:14,840 --> 00:42:16,840
 I'll stop for questions because

1510
00:42:16,840 --> 00:42:17,840
 I anticipate that there will be

1511
00:42:17,840 --> 00:42:18,840
 questions on this.

1512
00:42:18,840 --> 00:42:20,840
 But if not, I can move on, but

1513
00:42:20,840 --> 00:42:21,840
 at least want to give you the

1514
00:42:21,840 --> 00:42:22,840
 opportunity.

1515
00:42:22,840 --> 00:42:23,840
 >> All right.

1516
00:42:23,840 --> 00:42:24,840
 Go ahead, Councilmember Arbiter.

1517
00:42:24,840 --> 00:42:26,840
 Anything on this slide?

1518
00:42:26,840 --> 00:42:27,840
 >> No.

1519
00:42:27,840 --> 00:42:28,840
 >> Okay.

1520
00:42:28,840 --> 00:42:29,840
 >> Just a comment.

1521
00:42:29,840 --> 00:42:32,840
 >> Go ahead, Councilmember Moutzer.

1522
00:42:32,840 --> 00:42:33,840
 >> Yeah, not a question.

1523
00:42:33,840 --> 00:42:34,840
 Just a comment.

1524
00:42:35,000 --> 00:42:39,840
 A 13-ride home is a great idea.

1525
00:42:39,840 --> 00:42:41,840
 >> Chair, I wanted to ask you a

1526
00:42:41,840 --> 00:42:43,840
 really quick question.

1527
00:42:43,840 --> 00:42:45,840
 Mr. Polster is going to have to

1528
00:42:45,840 --> 00:42:47,840
 sign off at 10 a.m. this

1529
00:42:47,840 --> 00:42:48,840
 morning.

1530
00:42:48,840 --> 00:42:50,840
 I know Nicole is in the middle of

1531
00:42:50,840 --> 00:42:52,840
 her presentation, and it may take

1532
00:42:52,840 --> 00:42:53,840
 a little bit longer.

1533
00:42:53,840 --> 00:42:55,840
 I wanted to see if you wanted to

1534
00:42:55,840 --> 00:42:57,840
 take an opportunity to pause with

1535
00:42:57,840 --> 00:42:59,840
 this presentation and allow Mr.

1536
00:42:59,840 --> 00:43:01,840
 Polster to make his presentation

1537
00:43:01,840 --> 00:43:02,840
 and then we could come back to

1538
00:43:02,840 --> 00:43:03,840
 Nicole's.

1539
00:43:04,000 --> 00:43:04,840
 >> Okay.

1540
00:43:04,840 --> 00:43:05,840
 I'm open to that.

1541
00:43:05,840 --> 00:43:08,840
 My serious question for John is

1542
00:43:08,840 --> 00:43:10,840
 can he do anything in 15 minutes

1543
00:43:10,840 --> 00:43:11,840
 or 14 minutes, whatever we've

1544
00:43:11,840 --> 00:43:12,840
 got left?

1545
00:43:12,840 --> 00:43:14,840
 >> He has told me he can.

1546
00:43:14,840 --> 00:43:15,840
 And so --

1547
00:43:15,840 --> 00:43:17,840
 >> Is that all right, Nicole?

1548
00:43:17,840 --> 00:43:18,840
 >> Absolutely.

1549
00:43:18,840 --> 00:43:19,840
 I am here all day.

1550
00:43:19,840 --> 00:43:20,840
 >> Okay.

1551
00:43:20,840 --> 00:43:21,840
 I appreciate your flexibility.

1552
00:43:21,840 --> 00:43:22,840
 >> I apologize, Nicole.

1553
00:43:22,840 --> 00:43:23,840
 >> It's okay.

1554
00:43:23,840 --> 00:43:24,840
 >> Just know this may take a

1555
00:43:24,840 --> 00:43:25,840
 little bit longer and want to

1556
00:43:25,840 --> 00:43:26,840
 give you ample opportunity to

1557
00:43:26,840 --> 00:43:27,840
 take the presentation.

1558
00:43:27,840 --> 00:43:28,840
 >> Absolutely.

1559
00:43:28,840 --> 00:43:29,840
 >> You're all kinds of flexible

1560
00:43:29,840 --> 00:43:30,840
 today.

1561
00:43:30,840 --> 00:43:31,840
 So we're going to -- so I'll take

1562
00:43:32,000 --> 00:43:34,840
 this one.

1563
00:43:34,840 --> 00:43:37,840
 We'll open item C, receive a

1564
00:43:37,840 --> 00:43:39,840
 report and hold the discussion

1565
00:43:39,840 --> 00:43:40,840
 regarding city of debt and

1566
00:43:40,840 --> 00:43:41,840
 transportation mobility project

1567
00:43:41,840 --> 00:43:42,840
 status report.

1568
00:43:42,840 --> 00:43:43,840
 Mr. Polster.

1569
00:43:43,840 --> 00:43:45,840
 >> My apologies for the schedule

1570
00:43:45,840 --> 00:43:46,840
 conflict.

1571
00:43:46,840 --> 00:43:48,840
 I'm going to share the report

1572
00:43:48,840 --> 00:43:50,840
 and I will follow the same

1573
00:43:50,840 --> 00:43:51,840
 process.

1574
00:43:51,840 --> 00:43:52,840
 If you have any questions, I'll

1575
00:43:52,840 --> 00:43:59,840
 pull it down.

1576
00:44:00,000 --> 00:44:04,840
 Do you all see it?

1577
00:44:04,840 --> 00:44:05,840
 >> Yes, sir.

1578
00:44:05,840 --> 00:44:06,840
 >> Okay.

1579
00:44:06,840 --> 00:44:08,840
 So this is the city of Denton's

1580
00:44:08,840 --> 00:44:09,840
 transportation mobility project

1581
00:44:09,840 --> 00:44:10,840
 report.

1582
00:44:10,840 --> 00:44:12,840
 It covers all of the primarily

1583
00:44:12,840 --> 00:44:14,840
 on-system projects that city of

1584
00:44:14,840 --> 00:44:16,840
 Denton are involved in or

1585
00:44:16,840 --> 00:44:19,840
 interested in from a tex dot

1586
00:44:19,840 --> 00:44:20,840
 standpoint.

1587
00:44:20,840 --> 00:44:23,840
 We have general project summary

1588
00:44:23,840 --> 00:44:26,840
 sheet of what the projects are

1589
00:44:26,840 --> 00:44:28,840
 and who is -- when they are

1590
00:44:29,000 --> 00:44:30,840
 going to let and approximate

1591
00:44:30,840 --> 00:44:31,840
 dollar amounts.

1592
00:44:31,840 --> 00:44:33,840
 So you'll see this report

1593
00:44:33,840 --> 00:44:36,840
 covers about 2.6 billion

1594
00:44:36,840 --> 00:44:37,840
 dollars worth of roadway

1595
00:44:37,840 --> 00:44:39,840
 improvements in and around the

1596
00:44:39,840 --> 00:44:40,840
 city of Denton.

1597
00:44:40,840 --> 00:44:43,840
 First project that we cover is

1598
00:44:43,840 --> 00:44:45,840
 FM 2181 north-south.

1599
00:44:45,840 --> 00:44:48,840
 It's a section from where 2181

1600
00:44:48,840 --> 00:44:51,840
 ends near 2499 and then moves

1601
00:44:51,840 --> 00:44:53,840
 forward up to Lillian Miller.

1602
00:44:53,840 --> 00:44:55,840
 We're widening it as a six-

1603
00:44:55,840 --> 00:44:57,840
 lane divided urban facility.

1604
00:44:58,000 --> 00:45:00,840
 For those new to the committee,

1605
00:45:00,840 --> 00:45:02,840
 this project was originally

1606
00:45:02,840 --> 00:45:04,840
 contracted to a different firm

1607
00:45:04,840 --> 00:45:06,840
 that went bankrupt and so the

1608
00:45:06,840 --> 00:45:08,840
 state had to re-let the project

1609
00:45:08,840 --> 00:45:11,840
 and Zachary was the low bidder

1610
00:45:11,840 --> 00:45:14,840
 and so it changed our schedule

1611
00:45:14,840 --> 00:45:17,840
 to a degree to accommodate the

1612
00:45:17,840 --> 00:45:20,840
 new time for the new contractor.

1613
00:45:20,840 --> 00:45:22,840
 When we have a report on a

1614
00:45:22,840 --> 00:45:23,840
 project that's under

1615
00:45:23,840 --> 00:45:25,840
 construction, we get a tex dot

1616
00:45:25,840 --> 00:45:26,840
 monthly project report.

1617
00:45:27,000 --> 00:45:30,840
 It tells who the project

1618
00:45:30,840 --> 00:45:33,840
 manager is, the contractor's

1619
00:45:33,840 --> 00:45:36,840
 superintendent for in this case

1620
00:45:36,840 --> 00:45:37,840
 Zachary.

1621
00:45:37,840 --> 00:45:40,840
 When the project began and here

1622
00:45:40,840 --> 00:45:41,840
 it shows anticipated

1623
00:45:41,840 --> 00:45:43,840
 completion date of March 22, it

1624
00:45:43,840 --> 00:45:44,840
 gives the current activity and

1625
00:45:44,840 --> 00:45:45,840
 right now if you've been out

1626
00:45:45,840 --> 00:45:46,840
 there you see we're doing

1627
00:45:46,840 --> 00:45:49,840
 subgrade work, doing a lot of

1628
00:45:49,840 --> 00:45:52,840
 lines, stabilization and as you

1629
00:45:52,840 --> 00:45:55,840
 dig up on an existing facility

1630
00:45:56,000 --> 00:45:57,840
 you'll always have various

1631
00:45:57,840 --> 00:45:59,840
 utility conflicts and so as we

1632
00:45:59,840 --> 00:46:01,840
 come across those we address

1633
00:46:01,840 --> 00:46:04,840
 them and we're continually

1634
00:46:04,840 --> 00:46:06,840
 making those changes and we are

1635
00:46:06,840 --> 00:46:08,840
 still on track for the March

1636
00:46:08,840 --> 00:46:12,840
 22 completion date.

1637
00:46:12,840 --> 00:46:14,840
 The forward drive, we just had

1638
00:46:14,840 --> 00:46:16,840
 the ribbon cutting on this

1639
00:46:16,840 --> 00:46:18,840
 project on April 26th.

1640
00:46:18,840 --> 00:46:21,840
 It was somewhat apropos in the

1641
00:46:21,840 --> 00:46:23,840
 middle of our presentation the

1642
00:46:23,840 --> 00:46:25,840
 Union Pacific drove a train

1643
00:46:26,000 --> 00:46:27,840
 that would commemorate the

1644
00:46:27,840 --> 00:46:29,840
 opening of the project so that

1645
00:46:29,840 --> 00:46:30,840
 was interesting.

1646
00:46:30,840 --> 00:46:33,840
 So this project still has a few

1647
00:46:33,840 --> 00:46:35,840
 what we call closeout punch list

1648
00:46:35,840 --> 00:46:37,840
 items but essentially probably

1649
00:46:37,840 --> 00:46:39,840
 next month this will not be in

1650
00:46:39,840 --> 00:46:41,840
 your report because the road is

1651
00:46:41,840 --> 00:46:44,840
 open to traffic and essentially

1652
00:46:44,840 --> 00:46:46,840
 completed as far as the

1653
00:46:46,840 --> 00:46:48,840
 residents are concerned.

1654
00:46:48,840 --> 00:46:50,840
 The next big project is your

1655
00:46:50,840 --> 00:46:52,840
 Mayhill 35E project and again

1656
00:46:52,840 --> 00:46:54,840
 those new to the mobility

1657
00:46:55,000 --> 00:46:55,840
 infrastructure.

1658
00:46:55,840 --> 00:46:57,840
 When you envision what was at

1659
00:46:57,840 --> 00:46:59,840
 or is at loop 288 and 35 that

1660
00:46:59,840 --> 00:47:01,840
 has 10 lanes of traffic

1661
00:47:01,840 --> 00:47:03,840
 underneath the interstate.

1662
00:47:03,840 --> 00:47:05,840
 When Mayhill is done there will

1663
00:47:05,840 --> 00:47:07,840
 be 12 lanes of traffic

1664
00:47:07,840 --> 00:47:09,840
 underneath 35.

1665
00:47:09,840 --> 00:47:11,840
 We're also at Brinker we're

1666
00:47:11,840 --> 00:47:13,840
 adding bypass furnace roads so

1667
00:47:13,840 --> 00:47:15,840
 currently when you exit Mayhill

1668
00:47:15,840 --> 00:47:17,840
 to get to loop 288 you have to

1669
00:47:17,840 --> 00:47:19,840
 stop at the Brinker signal in

1670
00:47:19,840 --> 00:47:21,840
 both directions if you exit 288

1671
00:47:21,840 --> 00:47:23,840
 to get to Mayhill you have to

1672
00:47:24,000 --> 00:47:25,840
 stop at the Brinker signal.

1673
00:47:25,840 --> 00:47:27,840
 This project will also include

1674
00:47:27,840 --> 00:47:29,840
 bypass furnace roads so if you

1675
00:47:29,840 --> 00:47:31,840
 exit for 288 and want to go to

1676
00:47:31,840 --> 00:47:33,840
 288 we'll go straight over the

1677
00:47:33,840 --> 00:47:36,840
 Brinker structure and stop at

1678
00:47:36,840 --> 00:47:38,840
 loop 288 instead of the same

1679
00:47:38,840 --> 00:47:40,840
 one Brinker same and reverse

1680
00:47:40,840 --> 00:47:41,840
 going southbound.

1681
00:47:41,840 --> 00:47:43,840
 Currently we are in the process

1682
00:47:43,840 --> 00:47:45,840
 of acquiring the remaining

1683
00:47:45,840 --> 00:47:48,840
 parcels of land that we had to

1684
00:47:48,840 --> 00:47:50,840
 add because of those bypass

1685
00:47:50,840 --> 00:47:52,840
 ramps and we're working on

1686
00:47:53,000 --> 00:47:54,840
 utility relocations and if you

1687
00:47:54,840 --> 00:47:57,840
 drove by there you'll see that

1688
00:47:57,840 --> 00:47:59,840
 for example on James Wood they

1689
00:47:59,840 --> 00:48:01,840
 have already moved the parking

1690
00:48:01,840 --> 00:48:04,840
 lot and put up the SWP3 wall

1691
00:48:04,840 --> 00:48:07,840
 and they're clearing the right

1692
00:48:07,840 --> 00:48:10,840
 away in anticipation of this

1693
00:48:10,840 --> 00:48:13,840
 ready to let of June 23.

1694
00:48:13,840 --> 00:48:16,840
 And by the time we get to that

1695
00:48:16,840 --> 00:48:18,840
 point we'll have this thing

1696
00:48:18,840 --> 00:48:19,840
 completely funded.

1697
00:48:19,840 --> 00:48:21,840
 We currently have 62.

1698
00:48:22,000 --> 00:48:24,840
 Right now it says that it's 77

1699
00:48:24,840 --> 00:48:26,840
 and the reason it's 77 is

1700
00:48:26,840 --> 00:48:31,840
 because we have to add in 4%

1701
00:48:31,840 --> 00:48:34,840
 per year for the let year so

1702
00:48:34,840 --> 00:48:36,840
 it's 4, 8, 12% but as we get

1703
00:48:36,840 --> 00:48:38,840
 closer to June 23 and actually

1704
00:48:38,840 --> 00:48:40,840
 let the project that dollar will

1705
00:48:40,840 --> 00:48:42,840
 go down consistent with what we

1706
00:48:42,840 --> 00:48:48,840
 believe the actual price is.

1707
00:48:48,840 --> 00:48:50,840
 Next project is the Dallas

1708
00:48:51,000 --> 00:48:52,840
 Center Improvements.

1709
00:48:52,840 --> 00:48:54,840
 This was the project where we're

1710
00:48:54,840 --> 00:48:56,840
 at Calloways and we were having

1711
00:48:56,840 --> 00:48:58,840
 some issues with traffic

1712
00:48:58,840 --> 00:49:00,840
 conflicts coming out of

1713
00:49:00,840 --> 00:49:02,840
 Calloways parking lot trying to

1714
00:49:02,840 --> 00:49:04,840
 get to the northbound

1715
00:49:04,840 --> 00:49:05,840
 furniture.

1716
00:49:05,840 --> 00:49:07,840
 City staff worked with TxDOT

1717
00:49:07,840 --> 00:49:09,840
 area office, put up those

1718
00:49:09,840 --> 00:49:11,840
 bollards and we think it's

1719
00:49:11,840 --> 00:49:13,840
 working pretty well right now

1720
00:49:13,840 --> 00:49:15,840
 and so we'll -- this project

1721
00:49:15,840 --> 00:49:18,840
 will stay on for a couple more

1722
00:49:18,840 --> 00:49:20,840
 iterations until we make sure

1723
00:49:21,000 --> 00:49:22,840
 that there's nothing else we

1724
00:49:22,840 --> 00:49:24,840
 need to do and then if we think

1725
00:49:24,840 --> 00:49:26,840
 we're good, we'll pull this off

1726
00:49:26,840 --> 00:49:28,840
 the report as well.

1727
00:49:28,840 --> 00:49:29,840
 Okay.

1728
00:49:29,840 --> 00:49:32,840
 35E, 35, 35W merge.

1729
00:49:32,840 --> 00:49:34,840
 This is the two 35s in Denton

1730
00:49:34,840 --> 00:49:37,840
 and then all the way up to 77.

1731
00:49:37,840 --> 00:49:39,840
 This project, again, is fully

1732
00:49:39,840 --> 00:49:40,840
 funded.

1733
00:49:40,840 --> 00:49:42,840
 The difference between the two

1734
00:49:42,840 --> 00:49:44,840
 prices is the inflation that

1735
00:49:44,840 --> 00:49:46,840
 will come down as we move closer

1736
00:49:46,840 --> 00:49:47,840
 to let date.

1737
00:49:47,840 --> 00:49:49,840
 The last parcel that was needed

1738
00:49:50,000 --> 00:49:52,840
 to get to Denton was TxDOT.

1739
00:49:52,840 --> 00:49:54,840
 We had a contract that City of

1740
00:49:54,840 --> 00:49:56,840
 Denton, Denton County had to

1741
00:49:56,840 --> 00:49:58,840
 execute with TxDOT.

1742
00:49:58,840 --> 00:50:00,840
 That happened last week and we

1743
00:50:00,840 --> 00:50:02,840
 hand carried that contract to

1744
00:50:02,840 --> 00:50:04,840
 TxDOT and so all the right

1745
00:50:04,840 --> 00:50:06,840
 away is acquired and they are

1746
00:50:06,840 --> 00:50:08,840
 now moving into the utility

1747
00:50:08,840 --> 00:50:10,840
 relocation phase and there are

1748
00:50:10,840 --> 00:50:12,840
 significant coordination that

1749
00:50:12,840 --> 00:50:14,840
 is required for City of Denton

1750
00:50:14,840 --> 00:50:16,840
 and TxDOT in this corridor

1751
00:50:16,840 --> 00:50:18,840
 because the city has both --

1752
00:50:19,000 --> 00:50:20,840
 TxDOT and TME and we were

1753
00:50:20,840 --> 00:50:22,840
 meeting regularly with TxDOT

1754
00:50:22,840 --> 00:50:24,840
 on accommodating those

1755
00:50:24,840 --> 00:50:26,840
 utilities with minimal impact

1756
00:50:26,840 --> 00:50:28,840
 to both the utility provider

1757
00:50:28,840 --> 00:50:30,840
 and adjacent property owners.

1758
00:50:30,840 --> 00:50:32,840
 And again, it's got a ready to

1759
00:50:32,840 --> 00:50:34,840
 let of June 22.

1760
00:50:34,840 --> 00:50:36,840
 For those that are new to the

1761
00:50:36,840 --> 00:50:37,840
 committee, the difference

1762
00:50:37,840 --> 00:50:39,840
 between the ready to let and the

1763
00:50:39,840 --> 00:50:41,840
 let date, the ready to let is

1764
00:50:41,840 --> 00:50:43,840
 when all of the environmental

1765
00:50:43,840 --> 00:50:45,840
 work is done, the right away is

1766
00:50:45,840 --> 00:50:47,840
 complete and utilities are

1767
00:50:48,000 --> 00:50:49,840
 ready to let when they come to

1768
00:50:49,840 --> 00:50:51,840
 their -- that particular year.

1769
00:50:51,840 --> 00:50:53,840
 January 25 is an administrative

1770
00:50:53,840 --> 00:50:54,840
 date.

1771
00:50:54,840 --> 00:50:56,840
 It's outside the four-year

1772
00:50:56,840 --> 00:50:57,840
 period.

1773
00:50:57,840 --> 00:50:59,840
 But when we get the project

1774
00:50:59,840 --> 00:51:01,840
 ready to let in June 22, these

1775
00:51:01,840 --> 00:51:03,840
 dollars are already available

1776
00:51:03,840 --> 00:51:06,840
 and will be moved up to the June

1777
00:51:06,840 --> 00:51:11,840
 22 let date.

1778
00:51:11,840 --> 00:51:14,840
 So this project includes this

1779
00:51:14,840 --> 00:51:16,840
 area from the merge to 3/8, but

1780
00:51:17,000 --> 00:51:18,840
 in the interim we've got so much

1781
00:51:18,840 --> 00:51:20,840
 trauma associated with the merge

1782
00:51:20,840 --> 00:51:22,840
 and the traffic trying to get to

1783
00:51:22,840 --> 00:51:24,840
 3/8 that City didn't work with,

1784
00:51:24,840 --> 00:51:26,840
 TxDOT, and this only shows the

1785
00:51:26,840 --> 00:51:28,840
 northern half of the exhibit

1786
00:51:28,840 --> 00:51:30,840
 because if we tried to show the

1787
00:51:30,840 --> 00:51:32,840
 whole exhibit, you wouldn't be

1788
00:51:32,840 --> 00:51:34,840
 able to see anything because

1789
00:51:34,840 --> 00:51:36,840
 it would be too small.

1790
00:51:36,840 --> 00:51:38,840
 But it's in reverse on the

1791
00:51:38,840 --> 00:51:39,840
 backside.

1792
00:51:39,840 --> 00:51:41,840
 So right now you have an off

1793
00:51:41,840 --> 00:51:43,840
 ramp that's right here that

1794
00:51:43,840 --> 00:51:45,840
 comes right onto the frontage

1795
00:51:46,000 --> 00:51:46,840
 road.

1796
00:51:46,840 --> 00:51:48,840
 If you want to install an on

1797
00:51:48,840 --> 00:51:51,840
 ramp out, install an on ramp,

1798
00:51:51,840 --> 00:51:53,840
 add pavement to the northbound

1799
00:51:53,840 --> 00:51:55,840
 portion of the frontage road to

1800
00:51:55,840 --> 00:51:57,840
 have a larger turning bay for

1801
00:51:57,840 --> 00:51:59,840
 the right turn lane, add

1802
00:51:59,840 --> 00:52:02,840
 additional lane for the U-turn,

1803
00:52:02,840 --> 00:52:05,840
 pull the nose of the

1804
00:52:05,840 --> 00:52:07,840
 intersection, make some changes

1805
00:52:07,840 --> 00:52:09,840
 there because currently right

1806
00:52:09,840 --> 00:52:12,840
 now you've got a U-turn, a left

1807
00:52:13,000 --> 00:52:15,840
 turn lane, a dual left and then

1808
00:52:15,840 --> 00:52:16,840
 a straight.

1809
00:52:16,840 --> 00:52:18,840
 And what we're going to do is

1810
00:52:18,840 --> 00:52:20,840
 have two dual lefts and two

1811
00:52:20,840 --> 00:52:21,840
 through when we're done.

1812
00:52:21,840 --> 00:52:23,840
 So you'll have four vehicles be

1813
00:52:23,840 --> 00:52:24,840
 able to go through the

1814
00:52:24,840 --> 00:52:26,840
 intersection at the same time

1815
00:52:26,840 --> 00:52:27,840
 while not blocking your right

1816
00:52:27,840 --> 00:52:28,840
 turn lane.

1817
00:52:28,840 --> 00:52:29,840
 So we'll put more traffic

1818
00:52:29,840 --> 00:52:30,840
 through the intersection.

1819
00:52:30,840 --> 00:52:32,840
 And on the southern part, we

1820
00:52:32,840 --> 00:52:35,840
 will take the on ramp and make

1821
00:52:35,840 --> 00:52:37,840
 it an off ramp so that if you

1822
00:52:37,840 --> 00:52:39,840
 want to get to 3/8, you'll exit

1823
00:52:39,840 --> 00:52:41,840
 just further south from this

1824
00:52:42,000 --> 00:52:42,840
 intersection and run the

1825
00:52:42,840 --> 00:52:43,840
 frontage road.

1826
00:52:43,840 --> 00:52:44,840
 In between those two ramps,

1827
00:52:44,840 --> 00:52:46,840
 we'll add an auxiliary lane

1828
00:52:46,840 --> 00:52:47,840
 between the ramps on the main

1829
00:52:47,840 --> 00:52:48,840
 lanes so there will be more

1830
00:52:48,840 --> 00:52:49,840
 capacity there.

1831
00:52:49,840 --> 00:52:52,840
 And we believe that this will

1832
00:52:52,840 --> 00:52:54,840
 alleviate the congestion that's

1833
00:52:54,840 --> 00:52:55,840
 there currently.

1834
00:52:55,840 --> 00:52:58,840
 And the plan is to let the

1835
00:52:58,840 --> 00:52:59,840
 project this July.

1836
00:52:59,840 --> 00:53:01,840
 And we believe that we'll get

1837
00:53:01,840 --> 00:53:03,840
 it done by January or maybe a

1838
00:53:03,840 --> 00:53:04,840
 little bit earlier because it's

1839
00:53:04,840 --> 00:53:05,840
 mostly just maintenance.

1840
00:53:05,840 --> 00:53:07,840
 So by the end of the year,

1841
00:53:07,840 --> 00:53:10,840
 hopefully we'll have this issue

1842
00:53:11,000 --> 00:53:11,840
 resolved.

1843
00:53:11,840 --> 00:53:13,840
 That $2.3 million was money

1844
00:53:13,840 --> 00:53:14,840
 that came from TechSite's

1845
00:53:14,840 --> 00:53:15,840
 maintenance.

1846
00:53:15,840 --> 00:53:17,840
 So all we had to do was provide

1847
00:53:17,840 --> 00:53:19,840
 the problem and TechSite

1848
00:53:19,840 --> 00:53:21,840
 provided the solution.

1849
00:53:21,840 --> 00:53:24,840
 >> January 22, it's on my

1850
00:53:24,840 --> 00:53:25,840
 calendar, Sean.

1851
00:53:25,840 --> 00:53:26,840
 >> Okay.

1852
00:53:26,840 --> 00:53:27,840
 Absolutely.

1853
00:53:27,840 --> 00:53:28,840
 All right.

1854
00:53:28,840 --> 00:53:31,840
 Further to the north, it's a

1855
00:53:31,840 --> 00:53:33,840
 smaller picture because it's a

1856
00:53:33,840 --> 00:53:34,840
 lot larger.

1857
00:53:34,840 --> 00:53:37,840
 This is a $800 million job that

1858
00:53:37,840 --> 00:53:39,840
 will again is ready in March of

1859
00:53:40,000 --> 00:53:41,840
 2023 and when it's ready it will

1860
00:53:41,840 --> 00:53:42,840
 go.

1861
00:53:42,840 --> 00:53:43,840
 It takes it from the previous

1862
00:53:43,840 --> 00:53:45,840
 job of '77 all the way to the

1863
00:53:45,840 --> 00:53:46,840
 county line.

1864
00:53:46,840 --> 00:53:48,840
 It's going from the four-lane

1865
00:53:48,840 --> 00:53:51,840
 facility to a six-lane urban

1866
00:53:51,840 --> 00:53:54,840
 with continuous frontage roads.

1867
00:53:54,840 --> 00:53:56,840
 We're in the process of working

1868
00:53:56,840 --> 00:53:58,840
 on the utility, coordination

1869
00:53:58,840 --> 00:54:01,840
 with significant providers, and

1870
00:54:01,840 --> 00:54:03,840
 we are in the process of

1871
00:54:03,840 --> 00:54:04,840
 completing right-of-way

1872
00:54:04,840 --> 00:54:05,840
 acquisition.

1873
00:54:05,840 --> 00:54:06,840
 We should be done in a couple

1874
00:54:06,840 --> 00:54:07,840
 of months.

1875
00:54:07,840 --> 00:54:09,840
 And again, this project is fully

1876
00:54:10,000 --> 00:54:10,840
 in our interest.

1877
00:54:10,840 --> 00:54:11,840
 It's a lot of fun.

1878
00:54:11,840 --> 00:54:12,840
 It's a lot of fun.

1879
00:54:12,840 --> 00:54:13,840
 It's a lot of fun.

1880
00:54:13,840 --> 00:54:14,840
 It's a lot of fun.

1881
00:54:14,840 --> 00:54:15,840
 It's a lot of fun.

1882
00:54:15,840 --> 00:54:16,840
 It's a lot of fun.

1883
00:54:16,840 --> 00:54:17,840
 It's a lot of fun.

1884
00:54:17,840 --> 00:54:18,840
 It's a lot of fun.

1885
00:54:18,840 --> 00:54:19,840
 It's a lot of fun.

1886
00:54:19,840 --> 00:54:20,840
 It's a lot of fun.

1887
00:54:20,840 --> 00:54:21,840
 It's a lot of fun.

1888
00:54:21,840 --> 00:54:22,840
 It's a lot of fun.

1889
00:54:22,840 --> 00:54:23,840
 It's a lot of fun.

1890
00:54:23,840 --> 00:54:24,840
 It's a lot of fun.

1891
00:54:24,840 --> 00:54:25,840
 It's a lot of fun.

1892
00:54:25,840 --> 00:54:26,840
 It's a lot of fun.

1893
00:54:26,840 --> 00:54:27,840
 It's a lot of fun.

1894
00:54:27,840 --> 00:54:28,840
 It's a lot of fun.

1895
00:54:28,840 --> 00:54:29,840
 It's a lot of fun.

1896
00:54:29,840 --> 00:54:30,840
 It's a lot of fun.

1897
00:54:30,840 --> 00:54:31,840
 It's a lot of fun.

1898
00:54:31,840 --> 00:54:32,840
 It's a lot of fun.

1899
00:54:32,840 --> 00:54:33,840
 It's a lot of fun.

1900
00:54:34,000 --> 00:54:41,840
 It's a lot of fun.

1901
00:54:41,840 --> 00:54:42,840
 It's a lot of fun.

1902
00:54:42,840 --> 00:54:43,840
 It's a lot of fun.

1903
00:54:43,840 --> 00:54:44,840
 It's a lot of fun.

1904
00:54:44,840 --> 00:54:45,840
 It's a lot of fun.

1905
00:54:45,840 --> 00:54:46,840
 It's a lot of fun.

1906
00:54:46,840 --> 00:54:47,840
 It's a lot of fun.

1907
00:54:47,840 --> 00:54:48,840
 It's a lot of fun.

1908
00:54:48,840 --> 00:54:49,840
 It's a lot of fun.

1909
00:54:49,840 --> 00:54:50,840
 It's a lot of fun.

1910
00:54:50,840 --> 00:54:51,840
 It's a lot of fun.

1911
00:54:51,840 --> 00:54:52,840
 It's a lot of fun.

1912
00:54:52,840 --> 00:54:53,840
 It's a lot of fun.

1913
00:54:53,840 --> 00:54:54,840
 It's a lot of fun.

1914
00:54:54,840 --> 00:54:55,840
 It's a lot of fun.

1915
00:54:55,840 --> 00:54:56,840
 It's a lot of fun.

1916
00:54:56,840 --> 00:54:57,840
 It's a lot of fun.

1917
00:54:57,840 --> 00:54:58,840
 It's a lot of fun.

1918
00:54:58,840 --> 00:54:59,840
 It's a lot of fun.

1919
00:54:59,840 --> 00:55:00,840
 It's a lot of fun.

1920
00:55:00,840 --> 00:55:01,840
 It's a lot of fun.

1921
00:55:01,840 --> 00:55:02,840
 It's a lot of fun.

1922
00:55:03,000 --> 00:55:03,840
 It's a lot of fun.

1923
00:55:03,840 --> 00:55:04,840
 It's a lot of fun.

1924
00:55:04,840 --> 00:55:05,840
 It's a lot of fun.

1925
00:55:05,840 --> 00:55:06,840
 It's a lot of fun.

1926
00:55:06,840 --> 00:55:07,840
 It's a lot of fun.

1927
00:55:07,840 --> 00:55:08,840
 It's a lot of fun.

1928
00:55:08,840 --> 00:55:09,840
 It's a lot of fun.

1929
00:55:09,840 --> 00:55:10,840
 It's a lot of fun.

1930
00:55:10,840 --> 00:55:11,840
 It's a lot of fun.

1931
00:55:11,840 --> 00:55:12,840
 It's a lot of fun.

1932
00:55:12,840 --> 00:55:13,840
 It's a lot of fun.

1933
00:55:13,840 --> 00:55:14,840
 It's a lot of fun.

1934
00:55:14,840 --> 00:55:15,840
 It's a lot of fun.

1935
00:55:15,840 --> 00:55:16,840
 It's a lot of fun.

1936
00:55:16,840 --> 00:55:17,840
 It's a lot of fun.

1937
00:55:17,840 --> 00:55:18,840
 It's a lot of fun.

1938
00:55:18,840 --> 00:55:19,840
 It's a lot of fun.

1939
00:55:19,840 --> 00:55:20,840
 It's a lot of fun.

1940
00:55:20,840 --> 00:55:21,840
 It's a lot of fun.

1941
00:55:21,840 --> 00:55:22,840
 It's a lot of fun.

1942
00:55:22,840 --> 00:55:23,840
 It's a lot of fun.

1943
00:55:23,840 --> 00:55:24,840
 It's a lot of fun.

1944
00:55:24,840 --> 00:55:25,840
 It's a lot of fun.

1945
00:55:25,840 --> 00:55:26,840
 It's a lot of fun.

1946
00:55:27,000 --> 00:55:34,840
 It's a lot of fun.

1947
00:55:34,840 --> 00:55:35,840
 It's a lot of fun.

1948
00:55:35,840 --> 00:55:36,840
 It's a lot of fun.

1949
00:55:36,840 --> 00:55:37,840
 It's a lot of fun.

1950
00:55:37,840 --> 00:55:38,840
 It's a lot of fun.

1951
00:55:38,840 --> 00:55:39,840
 It's a lot of fun.

1952
00:55:39,840 --> 00:55:40,840
 It's a lot of fun.

1953
00:55:40,840 --> 00:55:41,840
 It's a lot of fun.

1954
00:55:41,840 --> 00:55:42,840
 It's a lot of fun.

1955
00:55:42,840 --> 00:55:43,840
 It's a lot of fun.

1956
00:55:43,840 --> 00:55:44,840
 It's a lot of fun.

1957
00:55:44,840 --> 00:55:45,840
 It's a lot of fun.

1958
00:55:45,840 --> 00:55:46,840
 It's a lot of fun.

1959
00:55:46,840 --> 00:55:47,840
 It's a lot of fun.

1960
00:55:47,840 --> 00:55:48,840
 It's a lot of fun.

1961
00:55:48,840 --> 00:55:49,840
 It's a lot of fun.

1962
00:55:49,840 --> 00:55:50,840
 It's a lot of fun.

1963
00:55:50,840 --> 00:55:51,840
 It's a lot of fun.

1964
00:55:51,840 --> 00:55:52,840
 It's a lot of fun.

1965
00:55:52,840 --> 00:55:53,840
 It's a lot of fun.

1966
00:55:53,840 --> 00:55:54,840
 It's a lot of fun.

1967
00:55:54,840 --> 00:55:55,840
 It's a lot of fun.

1968
00:55:56,000 --> 00:55:56,840
 It's a lot of fun.

1969
00:55:56,840 --> 00:55:57,840
 It's a lot of fun.

1970
00:55:57,840 --> 00:55:58,840
 It's a lot of fun.

1971
00:55:58,840 --> 00:55:59,840
 It's a lot of fun.

1972
00:55:59,840 --> 00:56:00,840
 It's a lot of fun.

1973
00:56:00,840 --> 00:56:01,840
 It's a lot of fun.

1974
00:56:01,840 --> 00:56:02,840
 It's a lot of fun.

1975
00:56:02,840 --> 00:56:03,840
 It's a lot of fun.

1976
00:56:03,840 --> 00:56:04,840
 It's a lot of fun.

1977
00:56:04,840 --> 00:56:05,840
 It's a lot of fun.

1978
00:56:05,840 --> 00:56:06,840
 It's a lot of fun.

1979
00:56:06,840 --> 00:56:07,840
 It's a lot of fun.

1980
00:56:07,840 --> 00:56:08,840
 It's a lot of fun.

1981
00:56:08,840 --> 00:56:09,840
 It's a lot of fun.

1982
00:56:09,840 --> 00:56:10,840
 It's a lot of fun.

1983
00:56:10,840 --> 00:56:11,840
 It's a lot of fun.

1984
00:56:11,840 --> 00:56:12,840
 It's a lot of fun.

1985
00:56:12,840 --> 00:56:13,840
 It's a lot of fun.

1986
00:56:13,840 --> 00:56:14,840
 It's a lot of fun.

1987
00:56:14,840 --> 00:56:15,840
 It's a lot of fun.

1988
00:56:15,840 --> 00:56:16,840
 It's a lot of fun.

1989
00:56:16,840 --> 00:56:17,840
 It's a lot of fun.

1990
00:56:17,840 --> 00:56:18,840
 It's a lot of fun.

1991
00:56:18,840 --> 00:56:19,840
 It's a lot of fun.

1992
00:56:20,000 --> 00:56:25,840
 It's a lot of fun.

1993
00:56:25,840 --> 00:56:26,840
 It's a lot of fun.

1994
00:56:26,840 --> 00:56:27,840
 It's a lot of fun.

1995
00:56:27,840 --> 00:56:28,840
 It's a lot of fun.

1996
00:56:28,840 --> 00:56:29,840
 It's a lot of fun.

1997
00:56:29,840 --> 00:56:30,840
 It's a lot of fun.

1998
00:56:30,840 --> 00:56:31,840
 It's a lot of fun.

1999
00:56:31,840 --> 00:56:32,840
 It's a lot of fun.

2000
00:56:32,840 --> 00:56:33,840
 It's a lot of fun.

2001
00:56:33,840 --> 00:56:34,840
 It's a lot of fun.

2002
00:56:34,840 --> 00:56:35,840
 It's a lot of fun.

2003
00:56:35,840 --> 00:56:36,840
 It's a lot of fun.

2004
00:56:36,840 --> 00:56:37,840
 It's a lot of fun.

2005
00:56:37,840 --> 00:56:38,840
 It's a lot of fun.

2006
00:56:38,840 --> 00:56:39,840
 It's a lot of fun.

2007
00:56:39,840 --> 00:56:40,840
 It's a lot of fun.

2008
00:56:40,840 --> 00:56:41,840
 It's a lot of fun.

2009
00:56:41,840 --> 00:56:42,840
 It's a lot of fun.

2010
00:56:42,840 --> 00:56:43,840
 It's a lot of fun.

2011
00:56:43,840 --> 00:56:44,840
 It's a lot of fun.

2012
00:56:44,840 --> 00:56:45,840
 It's a lot of fun.

2013
00:56:45,840 --> 00:56:46,840
 It's a lot of fun.

2014
00:56:46,840 --> 00:56:47,840
 It's a lot of fun.

2015
00:56:47,840 --> 00:56:48,840
 It's a lot of fun.

2016
00:56:49,000 --> 00:56:49,840
 It's a lot of fun.

2017
00:56:49,840 --> 00:56:50,840
 It's a lot of fun.

2018
00:56:50,840 --> 00:56:51,840
 It's a lot of fun.

2019
00:56:51,840 --> 00:56:52,840
 It's a lot of fun.

2020
00:56:52,840 --> 00:56:53,840
 It's a lot of fun.

2021
00:56:53,840 --> 00:56:54,840
 It's a lot of fun.

2022
00:56:54,840 --> 00:56:55,840
 It's a lot of fun.

2023
00:56:55,840 --> 00:56:56,840
 It's a lot of fun.

2024
00:56:56,840 --> 00:56:57,840
 It's a lot of fun.

2025
00:56:57,840 --> 00:56:58,840
 It's a lot of fun.

2026
00:56:58,840 --> 00:56:59,840
 It's a lot of fun.

2027
00:56:59,840 --> 00:57:00,840
 It's a lot of fun.

2028
00:57:00,840 --> 00:57:01,840
 It's a lot of fun.

2029
00:57:01,840 --> 00:57:02,840
 It's a lot of fun.

2030
00:57:02,840 --> 00:57:03,840
 It's a lot of fun.

2031
00:57:03,840 --> 00:57:04,840
 It's a lot of fun.

2032
00:57:04,840 --> 00:57:05,840
 It's a lot of fun.

2033
00:57:05,840 --> 00:57:06,840
 It's a lot of fun.

2034
00:57:06,840 --> 00:57:07,840
 It's a lot of fun.

2035
00:57:07,840 --> 00:57:08,840
 It's a lot of fun.

2036
00:57:08,840 --> 00:57:09,840
 It's a lot of fun.

2037
00:57:09,840 --> 00:57:10,840
 It's a lot of fun.

2038
00:57:10,840 --> 00:57:11,840
 It's a lot of fun.

2039
00:57:11,840 --> 00:57:12,840
 It's a lot of fun.

2040
00:57:13,000 --> 00:57:20,840
 It's a lot of fun.

2041
00:57:20,840 --> 00:57:21,840
 It's a lot of fun.

2042
00:57:21,840 --> 00:57:22,840
 It's a lot of fun.

2043
00:57:22,840 --> 00:57:23,840
 It's a lot of fun.

2044
00:57:23,840 --> 00:57:24,840
 It's a lot of fun.

2045
00:57:24,840 --> 00:57:25,840
 It's a lot of fun.

2046
00:57:25,840 --> 00:57:26,840
 It's a lot of fun.

2047
00:57:26,840 --> 00:57:27,840
 It's a lot of fun.

2048
00:57:27,840 --> 00:57:28,840
 It's a lot of fun.

2049
00:57:28,840 --> 00:57:29,840
 It's a lot of fun.

2050
00:57:29,840 --> 00:57:30,840
 It's a lot of fun.

2051
00:57:30,840 --> 00:57:31,840
 It's a lot of fun.

2052
00:57:31,840 --> 00:57:32,840
 It's a lot of fun.

2053
00:57:32,840 --> 00:57:33,840
 It's a lot of fun.

2054
00:57:33,840 --> 00:57:34,840
 It's a lot of fun.

2055
00:57:34,840 --> 00:57:35,840
 It's a lot of fun.

2056
00:57:35,840 --> 00:57:36,840
 It's a lot of fun.

2057
00:57:36,840 --> 00:57:37,840
 It's a lot of fun.

2058
00:57:37,840 --> 00:57:38,840
 It's a lot of fun.

2059
00:57:38,840 --> 00:57:39,840
 It's a lot of fun.

2060
00:57:39,840 --> 00:57:40,840
 It's a lot of fun.

2061
00:57:40,840 --> 00:57:41,840
 It's a lot of fun.

2062
00:57:42,000 --> 00:57:42,840
 It's a lot of fun.

2063
00:57:42,840 --> 00:57:43,840
 It's a lot of fun.

2064
00:57:43,840 --> 00:57:44,840
 It's a lot of fun.

2065
00:57:44,840 --> 00:57:45,840
 It's a lot of fun.

2066
00:57:45,840 --> 00:57:46,840
 It's a lot of fun.

2067
00:57:46,840 --> 00:57:47,840
 It's a lot of fun.

2068
00:57:47,840 --> 00:57:48,840
 It's a lot of fun.

2069
00:57:48,840 --> 00:57:49,840
 It's a lot of fun.

2070
00:57:49,840 --> 00:57:50,840
 It's a lot of fun.

2071
00:57:50,840 --> 00:57:51,840
 It's a lot of fun.

2072
00:57:51,840 --> 00:57:52,840
 It's a lot of fun.

2073
00:57:52,840 --> 00:57:53,840
 It's a lot of fun.

2074
00:57:53,840 --> 00:57:54,840
 It's a lot of fun.

2075
00:57:54,840 --> 00:57:55,840
 It's a lot of fun.

2076
00:57:55,840 --> 00:57:56,840
 It's a lot of fun.

2077
00:57:56,840 --> 00:57:57,840
 It's a lot of fun.

2078
00:57:57,840 --> 00:57:58,840
 It's a lot of fun.

2079
00:57:58,840 --> 00:57:59,840
 It's a lot of fun.

2080
00:57:59,840 --> 00:58:00,840
 It's a lot of fun.

2081
00:58:00,840 --> 00:58:01,840
 It's a lot of fun.

2082
00:58:01,840 --> 00:58:02,840
 It's a lot of fun.

2083
00:58:02,840 --> 00:58:03,840
 It's a lot of fun.

2084
00:58:03,840 --> 00:58:04,840
 It's a lot of fun.

2085
00:58:04,840 --> 00:58:05,840
 It's a lot of fun.

2086
00:58:06,000 --> 00:58:11,840
 It's a lot of fun.

2087
00:58:11,840 --> 00:58:12,840
 It's a lot of fun.

2088
00:58:12,840 --> 00:58:13,840
 It's a lot of fun.

2089
00:58:13,840 --> 00:58:14,840
 It's a lot of fun.

2090
00:58:14,840 --> 00:58:15,840
 It's a lot of fun.

2091
00:58:15,840 --> 00:58:16,840
 It's a lot of fun.

2092
00:58:16,840 --> 00:58:17,840
 It's a lot of fun.

2093
00:58:17,840 --> 00:58:18,840
 It's a lot of fun.

2094
00:58:18,840 --> 00:58:19,840
 It's a lot of fun.

2095
00:58:19,840 --> 00:58:20,840
 It's a lot of fun.

2096
00:58:20,840 --> 00:58:21,840
 It's a lot of fun.

2097
00:58:21,840 --> 00:58:22,840
 It's a lot of fun.

2098
00:58:22,840 --> 00:58:23,840
 It's a lot of fun.

2099
00:58:23,840 --> 00:58:24,840
 It's a lot of fun.

2100
00:58:24,840 --> 00:58:25,840
 It's a lot of fun.

2101
00:58:25,840 --> 00:58:26,840
 It's a lot of fun.

2102
00:58:26,840 --> 00:58:27,840
 It's a lot of fun.

2103
00:58:27,840 --> 00:58:28,840
 It's a lot of fun.

2104
00:58:28,840 --> 00:58:29,840
 It's a lot of fun.

2105
00:58:29,840 --> 00:58:30,840
 It's a lot of fun.

2106
00:58:30,840 --> 00:58:31,840
 It's a lot of fun.

2107
00:58:31,840 --> 00:58:32,840
 It's a lot of fun.

2108
00:58:32,840 --> 00:58:33,840
 It's a lot of fun.

2109
00:58:33,840 --> 00:58:34,840
 It's a lot of fun.

2110
00:58:35,000 --> 00:58:35,840
 It's a lot of fun.

2111
00:58:35,840 --> 00:58:36,840
 It's a lot of fun.

2112
00:58:36,840 --> 00:58:37,840
 It's a lot of fun.

2113
00:58:37,840 --> 00:58:38,840
 It's a lot of fun.

2114
00:58:38,840 --> 00:58:39,840
 It's a lot of fun.

2115
00:58:39,840 --> 00:58:40,840
 It's a lot of fun.

2116
00:58:40,840 --> 00:58:41,840
 It's a lot of fun.

2117
00:58:41,840 --> 00:58:42,840
 It's a lot of fun.

2118
00:58:42,840 --> 00:58:43,840
 It's a lot of fun.

2119
00:58:43,840 --> 00:58:44,840
 It's a lot of fun.

2120
00:58:44,840 --> 00:58:45,840
 It's a lot of fun.

2121
00:58:45,840 --> 00:58:46,840
 It's a lot of fun.

2122
00:58:46,840 --> 00:58:47,840
 It's a lot of fun.

2123
00:58:47,840 --> 00:58:48,840
 It's a lot of fun.

2124
00:58:48,840 --> 00:58:49,840
 It's a lot of fun.

2125
00:58:49,840 --> 00:58:50,840
 It's a lot of fun.

2126
00:58:50,840 --> 00:58:51,840
 It's a lot of fun.

2127
00:58:51,840 --> 00:58:52,840
 It's a lot of fun.

2128
00:58:52,840 --> 00:58:53,840
 It's a lot of fun.

2129
00:58:53,840 --> 00:58:54,840
 It's a lot of fun.

2130
00:58:54,840 --> 00:58:55,840
 It's a lot of fun.

2131
00:58:55,840 --> 00:58:56,840
 It's a lot of fun.

2132
00:58:56,840 --> 00:58:57,840
 It's a lot of fun.

2133
00:58:57,840 --> 00:58:58,840
 It's a lot of fun.

2134
00:58:59,000 --> 00:59:04,840
 It's a lot of fun.

2135
00:59:04,840 --> 00:59:05,840
 It's a lot of fun.

2136
00:59:05,840 --> 00:59:06,840
 It's a lot of fun.

2137
00:59:06,840 --> 00:59:07,840
 It's a lot of fun.

2138
00:59:07,840 --> 00:59:08,840
 It's a lot of fun.

2139
00:59:08,840 --> 00:59:09,840
 It's a lot of fun.

2140
00:59:09,840 --> 00:59:10,840
 It's a lot of fun.

2141
00:59:10,840 --> 00:59:11,840
 It's a lot of fun.

2142
00:59:11,840 --> 00:59:12,840
 It's a lot of fun.

2143
00:59:12,840 --> 00:59:13,840
 It's a lot of fun.

2144
00:59:13,840 --> 00:59:14,840
 It's a lot of fun.

2145
00:59:14,840 --> 00:59:15,840
 It's a lot of fun.

2146
00:59:15,840 --> 00:59:16,840
 It's a lot of fun.

2147
00:59:16,840 --> 00:59:17,840
 It's a lot of fun.

2148
00:59:17,840 --> 00:59:18,840
 It's a lot of fun.

2149
00:59:18,840 --> 00:59:19,840
 It's a lot of fun.

2150
00:59:19,840 --> 00:59:20,840
 It's a lot of fun.

2151
00:59:20,840 --> 00:59:21,840
 It's a lot of fun.

2152
00:59:21,840 --> 00:59:22,840
 It's a lot of fun.

2153
00:59:22,840 --> 00:59:23,840
 It's a lot of fun.

2154
00:59:23,840 --> 00:59:24,840
 It's a lot of fun.

2155
00:59:24,840 --> 00:59:25,840
 It's a lot of fun.

2156
00:59:25,840 --> 00:59:26,840
 It's a lot of fun.

2157
00:59:26,840 --> 00:59:27,840
 It's a lot of fun.

2158
00:59:28,000 --> 00:59:28,840
 It's a lot of fun.

2159
00:59:28,840 --> 00:59:29,840
 It's a lot of fun.

2160
00:59:29,840 --> 00:59:30,840
 It's a lot of fun.

2161
00:59:30,840 --> 00:59:31,840
 It's a lot of fun.

2162
00:59:31,840 --> 00:59:32,840
 It's a lot of fun.

2163
00:59:32,840 --> 00:59:33,840
 It's a lot of fun.

2164
00:59:33,840 --> 00:59:34,840
 It's a lot of fun.

2165
00:59:34,840 --> 00:59:35,840
 It's a lot of fun.

2166
00:59:35,840 --> 00:59:36,840
 It's a lot of fun.

2167
00:59:36,840 --> 00:59:37,840
 It's a lot of fun.

2168
00:59:37,840 --> 00:59:38,840
 It's a lot of fun.

2169
00:59:38,840 --> 00:59:39,840
 It's a lot of fun.

2170
00:59:39,840 --> 00:59:40,840
 It's a lot of fun.

2171
00:59:40,840 --> 00:59:41,840
 It's a lot of fun.

2172
00:59:41,840 --> 00:59:42,840
 It's a lot of fun.

2173
00:59:42,840 --> 00:59:43,840
 It's a lot of fun.

2174
00:59:43,840 --> 00:59:44,840
 It's a lot of fun.

2175
00:59:44,840 --> 00:59:45,840
 It's a lot of fun.

2176
00:59:45,840 --> 00:59:46,840
 It's a lot of fun.

2177
00:59:46,840 --> 00:59:47,840
 It's a lot of fun.

2178
00:59:47,840 --> 00:59:48,840
 It's a lot of fun.

2179
00:59:48,840 --> 00:59:49,840
 It's a lot of fun.

2180
00:59:49,840 --> 00:59:50,840
 It's a lot of fun.

2181
00:59:50,840 --> 00:59:51,840
 It's a lot of fun.

2182
00:59:52,000 --> 00:59:57,840
 It's a lot of fun.

2183
00:59:57,840 --> 00:59:58,840
 It's a lot of fun.

2184
00:59:58,840 --> 00:59:59,840
 It's a lot of fun.

2185
00:59:59,840 --> 01:00:00,840
 It's a lot of fun.

2186
01:00:00,840 --> 01:00:01,840
 It's a lot of fun.

2187
01:00:01,840 --> 01:00:02,840
 It's a lot of fun.

2188
01:00:02,840 --> 01:00:03,840
 It's a lot of fun.

2189
01:00:03,840 --> 01:00:04,840
 It's a lot of fun.

2190
01:00:04,840 --> 01:00:05,840
 It's a lot of fun.

2191
01:00:05,840 --> 01:00:06,840
 It's a lot of fun.

2192
01:00:06,840 --> 01:00:07,840
 It's a lot of fun.

2193
01:00:07,840 --> 01:00:08,840
 It's a lot of fun.

2194
01:00:08,840 --> 01:00:09,840
 It's a lot of fun.

2195
01:00:09,840 --> 01:00:10,840
 It's a lot of fun.

2196
01:00:10,840 --> 01:00:11,840
 It's a lot of fun.

2197
01:00:11,840 --> 01:00:12,840
 It's a lot of fun.

2198
01:00:12,840 --> 01:00:13,840
 It's a lot of fun.

2199
01:00:13,840 --> 01:00:14,840
 It's a lot of fun.

2200
01:00:14,840 --> 01:00:15,840
 It's a lot of fun.

2201
01:00:15,840 --> 01:00:16,840
 It's a lot of fun.

2202
01:00:16,840 --> 01:00:17,840
 It's a lot of fun.

2203
01:00:17,840 --> 01:00:18,840
 It's a lot of fun.

2204
01:00:18,840 --> 01:00:19,840
 It's a lot of fun.

2205
01:00:19,840 --> 01:00:20,840
 It's a lot of fun.

2206
01:00:21,000 --> 01:00:21,840
 It's a lot of fun.

2207
01:00:21,840 --> 01:00:22,840
 It's a lot of fun.

2208
01:00:22,840 --> 01:00:23,840
 It's a lot of fun.

2209
01:00:23,840 --> 01:00:24,840
 It's a lot of fun.

2210
01:00:24,840 --> 01:00:25,840
 It's a lot of fun.

2211
01:00:25,840 --> 01:00:26,840
 It's a lot of fun.

2212
01:00:26,840 --> 01:00:27,840
 It's a lot of fun.

2213
01:00:27,840 --> 01:00:28,840
 It's a lot of fun.

2214
01:00:28,840 --> 01:00:29,840
 It's a lot of fun.

2215
01:00:29,840 --> 01:00:30,840
 It's a lot of fun.

2216
01:00:30,840 --> 01:00:31,840
 It's a lot of fun.

2217
01:00:31,840 --> 01:00:32,840
 It's a lot of fun.

2218
01:00:32,840 --> 01:00:33,840
 It's a lot of fun.

2219
01:00:33,840 --> 01:00:34,840
 It's a lot of fun.

2220
01:00:34,840 --> 01:00:35,840
 It's a lot of fun.

2221
01:00:35,840 --> 01:00:36,840
 It's a lot of fun.

2222
01:00:36,840 --> 01:00:37,840
 It's a lot of fun.

2223
01:00:37,840 --> 01:00:38,840
 It's a lot of fun.

2224
01:00:38,840 --> 01:00:39,840
 It's a lot of fun.

2225
01:00:39,840 --> 01:00:40,840
 It's a lot of fun.

2226
01:00:40,840 --> 01:00:41,840
 It's a lot of fun.

2227
01:00:41,840 --> 01:00:42,840
 It's a lot of fun.

2228
01:00:42,840 --> 01:00:43,840
 It's a lot of fun.

2229
01:00:43,840 --> 01:00:44,840
 It's a lot of fun.

2230
01:00:45,000 --> 01:00:52,840
 It's a lot of fun.

2231
01:00:52,840 --> 01:00:53,840
 It's a lot of fun.

2232
01:00:53,840 --> 01:00:54,840
 It's a lot of fun.

2233
01:00:54,840 --> 01:00:55,840
 It's a lot of fun.

2234
01:00:55,840 --> 01:00:56,840
 It's a lot of fun.

2235
01:00:56,840 --> 01:00:57,840
 It's a lot of fun.

2236
01:00:57,840 --> 01:00:58,840
 It's a lot of fun.

2237
01:00:58,840 --> 01:00:59,840
 It's a lot of fun.

2238
01:00:59,840 --> 01:01:00,840
 It's a lot of fun.

2239
01:01:00,840 --> 01:01:01,840
 It's a lot of fun.

2240
01:01:01,840 --> 01:01:02,840
 It's a lot of fun.

2241
01:01:02,840 --> 01:01:03,840
 It's a lot of fun.

2242
01:01:03,840 --> 01:01:04,840
 It's a lot of fun.

2243
01:01:04,840 --> 01:01:05,840
 It's a lot of fun.

2244
01:01:05,840 --> 01:01:06,840
 It's a lot of fun.

2245
01:01:06,840 --> 01:01:07,840
 It's a lot of fun.

2246
01:01:07,840 --> 01:01:08,840
 It's a lot of fun.

2247
01:01:08,840 --> 01:01:09,840
 It's a lot of fun.

2248
01:01:09,840 --> 01:01:10,840
 It's a lot of fun.

2249
01:01:10,840 --> 01:01:11,840
 It's a lot of fun.

2250
01:01:11,840 --> 01:01:12,840
 It's a lot of fun.

2251
01:01:12,840 --> 01:01:13,840
 It's a lot of fun.

2252
01:01:14,000 --> 01:01:14,840
 It's a lot of fun.

2253
01:01:14,840 --> 01:01:15,840
 It's a lot of fun.

2254
01:01:15,840 --> 01:01:16,840
 It's a lot of fun.

2255
01:01:16,840 --> 01:01:17,840
 It's a lot of fun.

2256
01:01:17,840 --> 01:01:18,840
 It's a lot of fun.

2257
01:01:18,840 --> 01:01:19,840
 It's a lot of fun.

2258
01:01:19,840 --> 01:01:20,840
 It's a lot of fun.

2259
01:01:20,840 --> 01:01:21,840
 It's a lot of fun.

2260
01:01:21,840 --> 01:01:22,840
 It's a lot of fun.

2261
01:01:22,840 --> 01:01:23,840
 It's a lot of fun.

2262
01:01:23,840 --> 01:01:24,840
 It's a lot of fun.

2263
01:01:24,840 --> 01:01:25,840
 It's a lot of fun.

2264
01:01:25,840 --> 01:01:26,840
 It's a lot of fun.

2265
01:01:26,840 --> 01:01:27,840
 It's a lot of fun.

2266
01:01:27,840 --> 01:01:28,840
 It's a lot of fun.

2267
01:01:28,840 --> 01:01:29,840
 It's a lot of fun.

2268
01:01:29,840 --> 01:01:30,840
 It's a lot of fun.

2269
01:01:30,840 --> 01:01:31,840
 It's a lot of fun.

2270
01:01:31,840 --> 01:01:32,840
 It's a lot of fun.

2271
01:01:32,840 --> 01:01:33,840
 It's a lot of fun.

2272
01:01:33,840 --> 01:01:34,840
 It's a lot of fun.

2273
01:01:34,840 --> 01:01:35,840
 It's a lot of fun.

2274
01:01:35,840 --> 01:01:36,840
 It's a lot of fun.

2275
01:01:36,840 --> 01:01:37,840
 It's a lot of fun.

2276
01:01:38,000 --> 01:01:43,840
 It's a lot of fun.

2277
01:01:43,840 --> 01:01:44,840
 It's a lot of fun.

2278
01:01:44,840 --> 01:01:45,840
 It's a lot of fun.

2279
01:01:45,840 --> 01:01:46,840
 It's a lot of fun.

2280
01:01:46,840 --> 01:01:47,840
 It's a lot of fun.

2281
01:01:47,840 --> 01:01:48,840
 It's a lot of fun.

2282
01:01:48,840 --> 01:01:49,840
 It's a lot of fun.

2283
01:01:49,840 --> 01:01:50,840
 It's a lot of fun.

2284
01:01:50,840 --> 01:01:51,840
 It's a lot of fun.

2285
01:01:51,840 --> 01:01:52,840
 It's a lot of fun.

2286
01:01:52,840 --> 01:01:53,840
 It's a lot of fun.

2287
01:01:53,840 --> 01:01:54,840
 It's a lot of fun.

2288
01:01:54,840 --> 01:01:55,840
 It's a lot of fun.

2289
01:01:55,840 --> 01:01:56,840
 It's a lot of fun.

2290
01:01:56,840 --> 01:01:57,840
 It's a lot of fun.

2291
01:01:57,840 --> 01:01:58,840
 It's a lot of fun.

2292
01:01:58,840 --> 01:01:59,840
 It's a lot of fun.

2293
01:01:59,840 --> 01:02:00,840
 It's a lot of fun.

2294
01:02:00,840 --> 01:02:01,840
 It's a lot of fun.

2295
01:02:01,840 --> 01:02:02,840
 It's a lot of fun.

2296
01:02:02,840 --> 01:02:03,840
 It's a lot of fun.

2297
01:02:03,840 --> 01:02:04,840
 It's a lot of fun.

2298
01:02:04,840 --> 01:02:05,840
 It's a lot of fun.

2299
01:02:05,840 --> 01:02:06,840
 It's a lot of fun.

2300
01:02:07,000 --> 01:02:07,840
 It's a lot of fun.

2301
01:02:07,840 --> 01:02:08,840
 It's a lot of fun.

2302
01:02:08,840 --> 01:02:09,840
 It's a lot of fun.

2303
01:02:09,840 --> 01:02:10,840
 It's a lot of fun.

2304
01:02:10,840 --> 01:02:11,840
 It's a lot of fun.

2305
01:02:11,840 --> 01:02:12,840
 It's a lot of fun.

2306
01:02:12,840 --> 01:02:13,840
 It's a lot of fun.

2307
01:02:13,840 --> 01:02:14,840
 It's a lot of fun.

2308
01:02:14,840 --> 01:02:15,840
 It's a lot of fun.

2309
01:02:15,840 --> 01:02:16,840
 It's a lot of fun.

2310
01:02:16,840 --> 01:02:17,840
 It's a lot of fun.

2311
01:02:17,840 --> 01:02:18,840
 It's a lot of fun.

2312
01:02:18,840 --> 01:02:19,840
 It's a lot of fun.

2313
01:02:19,840 --> 01:02:20,840
 It's a lot of fun.

2314
01:02:20,840 --> 01:02:21,840
 It's a lot of fun.

2315
01:02:21,840 --> 01:02:22,840
 It's a lot of fun.

2316
01:02:22,840 --> 01:02:23,840
 It's a lot of fun.

2317
01:02:23,840 --> 01:02:24,840
 It's a lot of fun.

2318
01:02:24,840 --> 01:02:25,840
 It's a lot of fun.

2319
01:02:25,840 --> 01:02:26,840
 It's a lot of fun.

2320
01:02:26,840 --> 01:02:27,840
 It's a lot of fun.

2321
01:02:27,840 --> 01:02:28,840
 It's a lot of fun.

2322
01:02:28,840 --> 01:02:29,840
 It's a lot of fun.

2323
01:02:29,840 --> 01:02:30,840
 It's a lot of fun.

2324
01:02:31,000 --> 01:02:37,840
 It's a lot of fun.

2325
01:02:37,840 --> 01:02:38,840
 It's a lot of fun.

2326
01:02:38,840 --> 01:02:39,840
 It's a lot of fun.

2327
01:02:39,840 --> 01:02:40,840
 It's a lot of fun.

2328
01:02:40,840 --> 01:02:41,840
 It's a lot of fun.

2329
01:02:41,840 --> 01:02:42,840
 It's a lot of fun.

2330
01:02:42,840 --> 01:02:43,840
 It's a lot of fun.

2331
01:02:43,840 --> 01:02:44,840
 It's a lot of fun.

2332
01:02:44,840 --> 01:02:45,840
 It's a lot of fun.

2333
01:02:45,840 --> 01:02:46,840
 It's a lot of fun.

2334
01:02:46,840 --> 01:02:47,840
 It's a lot of fun.

2335
01:02:47,840 --> 01:02:48,840
 It's a lot of fun.

2336
01:02:48,840 --> 01:02:49,840
 It's a lot of fun.

2337
01:02:49,840 --> 01:02:50,840
 It's a lot of fun.

2338
01:02:50,840 --> 01:02:51,840
 It's a lot of fun.

2339
01:02:51,840 --> 01:02:52,840
 It's a lot of fun.

2340
01:02:52,840 --> 01:02:53,840
 It's a lot of fun.

2341
01:02:53,840 --> 01:02:54,840
 It's a lot of fun.

2342
01:02:54,840 --> 01:02:55,840
 It's a lot of fun.

2343
01:02:55,840 --> 01:02:56,840
 It's a lot of fun.

2344
01:02:56,840 --> 01:02:57,840
 It's a lot of fun.

2345
01:02:57,840 --> 01:02:58,840
 It's a lot of fun.

2346
01:02:58,840 --> 01:02:59,840
 It's a lot of fun.

2347
01:03:00,000 --> 01:03:00,840
 It's a lot of fun.

2348
01:03:00,840 --> 01:03:01,840
 It's a lot of fun.

2349
01:03:01,840 --> 01:03:02,840
 It's a lot of fun.

2350
01:03:02,840 --> 01:03:03,840
 It's a lot of fun.

2351
01:03:03,840 --> 01:03:04,840
 It's a lot of fun.

2352
01:03:04,840 --> 01:03:05,840
 It's a lot of fun.

2353
01:03:05,840 --> 01:03:06,840
 It's a lot of fun.

2354
01:03:06,840 --> 01:03:07,840
 It's a lot of fun.

2355
01:03:07,840 --> 01:03:08,840
 It's a lot of fun.

2356
01:03:08,840 --> 01:03:09,840
 It's a lot of fun.

2357
01:03:09,840 --> 01:03:10,840
 It's a lot of fun.

2358
01:03:10,840 --> 01:03:11,840
 It's a lot of fun.

2359
01:03:11,840 --> 01:03:12,840
 It's a lot of fun.

2360
01:03:12,840 --> 01:03:13,840
 It's a lot of fun.

2361
01:03:13,840 --> 01:03:14,840
 It's a lot of fun.

2362
01:03:14,840 --> 01:03:15,840
 It's a lot of fun.

2363
01:03:15,840 --> 01:03:16,840
 It's a lot of fun.

2364
01:03:16,840 --> 01:03:17,840
 It's a lot of fun.

2365
01:03:17,840 --> 01:03:18,840
 It's a lot of fun.

2366
01:03:18,840 --> 01:03:19,840
 It's a lot of fun.

2367
01:03:19,840 --> 01:03:20,840
 It's a lot of fun.

2368
01:03:20,840 --> 01:03:21,840
 It's a lot of fun.

2369
01:03:21,840 --> 01:03:22,840
 It's a lot of fun.

2370
01:03:22,840 --> 01:03:23,840
 It's a lot of fun.

2371
01:03:24,000 --> 01:03:31,840
 It's a lot of fun.

2372
01:03:31,840 --> 01:03:32,840
 It's a lot of fun.

2373
01:03:32,840 --> 01:03:33,840
 It's a lot of fun.

2374
01:03:33,840 --> 01:03:34,840
 It's a lot of fun.

2375
01:03:34,840 --> 01:03:35,840
 It's a lot of fun.

2376
01:03:35,840 --> 01:03:36,840
 It's a lot of fun.

2377
01:03:36,840 --> 01:03:37,840
 It's a lot of fun.

2378
01:03:37,840 --> 01:03:38,840
 It's a lot of fun.

2379
01:03:38,840 --> 01:03:39,840
 It's a lot of fun.

2380
01:03:39,840 --> 01:03:40,840
 It's a lot of fun.

2381
01:03:40,840 --> 01:03:41,840
 It's a lot of fun.

2382
01:03:41,840 --> 01:03:42,840
 It's a lot of fun.

2383
01:03:42,840 --> 01:03:43,840
 It's a lot of fun.

2384
01:03:43,840 --> 01:03:44,840
 It's a lot of fun.

2385
01:03:44,840 --> 01:03:45,840
 It's a lot of fun.

2386
01:03:45,840 --> 01:03:46,840
 It's a lot of fun.

2387
01:03:46,840 --> 01:03:47,840
 It's a lot of fun.

2388
01:03:47,840 --> 01:03:48,840
 It's a lot of fun.

2389
01:03:48,840 --> 01:03:49,840
 It's a lot of fun.

2390
01:03:49,840 --> 01:03:50,840
 It's a lot of fun.

2391
01:03:50,840 --> 01:03:51,840
 It's a lot of fun.

2392
01:03:51,840 --> 01:03:52,840
 It's a lot of fun.

2393
01:03:53,000 --> 01:03:53,840
 It's a lot of fun.

2394
01:03:53,840 --> 01:03:54,840
 It's a lot of fun.

2395
01:03:54,840 --> 01:03:55,840
 It's a lot of fun.

2396
01:03:55,840 --> 01:03:56,840
 It's a lot of fun.

2397
01:03:56,840 --> 01:03:57,840
 It's a lot of fun.

2398
01:03:57,840 --> 01:03:58,840
 It's a lot of fun.

2399
01:03:58,840 --> 01:03:59,840
 It's a lot of fun.

2400
01:03:59,840 --> 01:04:00,840
 It's a lot of fun.

2401
01:04:00,840 --> 01:04:01,840
 It's a lot of fun.

2402
01:04:01,840 --> 01:04:02,840
 It's a lot of fun.

2403
01:04:02,840 --> 01:04:03,840
 It's a lot of fun.

2404
01:04:03,840 --> 01:04:04,840
 It's a lot of fun.

2405
01:04:04,840 --> 01:04:05,840
 It's a lot of fun.

2406
01:04:05,840 --> 01:04:06,840
 It's a lot of fun.

2407
01:04:06,840 --> 01:04:07,840
 It's a lot of fun.

2408
01:04:07,840 --> 01:04:08,840
 It's a lot of fun.

2409
01:04:08,840 --> 01:04:09,840
 It's a lot of fun.

2410
01:04:09,840 --> 01:04:10,840
 It's a lot of fun.

2411
01:04:10,840 --> 01:04:11,840
 It's a lot of fun.

2412
01:04:11,840 --> 01:04:12,840
 It's a lot of fun.

2413
01:04:12,840 --> 01:04:13,840
 It's a lot of fun.

2414
01:04:13,840 --> 01:04:14,840
 It's a lot of fun.

2415
01:04:14,840 --> 01:04:15,840
 It's a lot of fun.

2416
01:04:15,840 --> 01:04:16,840
 It's a lot of fun.

2417
01:04:17,000 --> 01:04:26,840
 It's a lot of fun.

2418
01:04:26,840 --> 01:04:27,840
 It's a lot of fun.

2419
01:04:27,840 --> 01:04:28,840
 It's a lot of fun.

2420
01:04:28,840 --> 01:04:29,840
 It's a lot of fun.

2421
01:04:29,840 --> 01:04:30,840
 It's a lot of fun.

2422
01:04:30,840 --> 01:04:31,840
 It's a lot of fun.

2423
01:04:31,840 --> 01:04:32,840
 It's a lot of fun.

2424
01:04:32,840 --> 01:04:33,840
 It's a lot of fun.

2425
01:04:33,840 --> 01:04:34,840
 It's a lot of fun.

2426
01:04:34,840 --> 01:04:35,840
 It's a lot of fun.

2427
01:04:35,840 --> 01:04:36,840
 It's a lot of fun.

2428
01:04:36,840 --> 01:04:37,840
 It's a lot of fun.

2429
01:04:37,840 --> 01:04:38,840
 It's a lot of fun.

2430
01:04:38,840 --> 01:04:39,840
 It's a lot of fun.

2431
01:04:39,840 --> 01:04:40,840
 It's a lot of fun.

2432
01:04:40,840 --> 01:04:41,840
 It's a lot of fun.

2433
01:04:41,840 --> 01:04:42,840
 It's a lot of fun.

2434
01:04:42,840 --> 01:04:43,840
 It's a lot of fun.

2435
01:04:43,840 --> 01:04:44,840
 It's a lot of fun.

2436
01:04:44,840 --> 01:04:45,840
 It's a lot of fun.

2437
01:04:46,000 --> 01:04:46,840
 It's a lot of fun.

2438
01:04:46,840 --> 01:04:47,840
 It's a lot of fun.

2439
01:04:47,840 --> 01:04:48,840
 It's a lot of fun.

2440
01:04:48,840 --> 01:04:49,840
 It's a lot of fun.

2441
01:04:49,840 --> 01:04:50,840
 It's a lot of fun.

2442
01:04:50,840 --> 01:04:51,840
 It's a lot of fun.

2443
01:04:51,840 --> 01:04:52,840
 It's a lot of fun.

2444
01:04:52,840 --> 01:04:53,840
 It's a lot of fun.

2445
01:04:53,840 --> 01:04:54,840
 It's a lot of fun.

2446
01:04:54,840 --> 01:04:55,840
 It's a lot of fun.

2447
01:04:55,840 --> 01:04:56,840
 It's a lot of fun.

2448
01:04:56,840 --> 01:04:57,840
 It's a lot of fun.

2449
01:04:57,840 --> 01:04:58,840
 It's a lot of fun.

2450
01:04:58,840 --> 01:04:59,840
 It's a lot of fun.

2451
01:04:59,840 --> 01:05:00,840
 It's a lot of fun.

2452
01:05:00,840 --> 01:05:01,840
 It's a lot of fun.

2453
01:05:01,840 --> 01:05:02,840
 It's a lot of fun.

2454
01:05:02,840 --> 01:05:03,840
 It's a lot of fun.

2455
01:05:03,840 --> 01:05:04,840
 It's a lot of fun.

2456
01:05:04,840 --> 01:05:05,840
 It's a lot of fun.

2457
01:05:05,840 --> 01:05:06,840
 It's a lot of fun.

2458
01:05:06,840 --> 01:05:07,840
 It's a lot of fun.

2459
01:05:07,840 --> 01:05:08,840
 It's a lot of fun.

2460
01:05:08,840 --> 01:05:09,840
 It's a lot of fun.

2461
01:05:10,000 --> 01:05:15,840
 It's a lot of fun.

2462
01:05:15,840 --> 01:05:16,840
 It's a lot of fun.

2463
01:05:16,840 --> 01:05:17,840
 It's a lot of fun.

2464
01:05:17,840 --> 01:05:18,840
 It's a lot of fun.

2465
01:05:18,840 --> 01:05:19,840
 It's a lot of fun.

2466
01:05:19,840 --> 01:05:20,840
 It's a lot of fun.

2467
01:05:20,840 --> 01:05:21,840
 It's a lot of fun.

2468
01:05:21,840 --> 01:05:22,840
 It's a lot of fun.

2469
01:05:22,840 --> 01:05:23,840
 It's a lot of fun.

2470
01:05:23,840 --> 01:05:24,840
 It's a lot of fun.

2471
01:05:24,840 --> 01:05:25,840
 It's a lot of fun.

2472
01:05:25,840 --> 01:05:26,840
 It's a lot of fun.

2473
01:05:26,840 --> 01:05:27,840
 It's a lot of fun.

2474
01:05:27,840 --> 01:05:28,840
 It's a lot of fun.

2475
01:05:28,840 --> 01:05:29,840
 It's a lot of fun.

2476
01:05:29,840 --> 01:05:30,840
 It's a lot of fun.

2477
01:05:30,840 --> 01:05:31,840
 It's a lot of fun.

2478
01:05:31,840 --> 01:05:32,840
 It's a lot of fun.

2479
01:05:32,840 --> 01:05:33,840
 It's a lot of fun.

2480
01:05:33,840 --> 01:05:34,840
 It's a lot of fun.

2481
01:05:34,840 --> 01:05:35,840
 It's a lot of fun.

2482
01:05:35,840 --> 01:05:36,840
 It's a lot of fun.

2483
01:05:36,840 --> 01:05:37,840
 It's a lot of fun.

2484
01:05:37,840 --> 01:05:38,840
 It's a lot of fun.

2485
01:05:39,000 --> 01:05:39,840
 It's a lot of fun.

2486
01:05:39,840 --> 01:05:40,840
 It's a lot of fun.

2487
01:05:40,840 --> 01:05:41,840
 It's a lot of fun.

2488
01:05:41,840 --> 01:05:42,840
 It's a lot of fun.

2489
01:05:42,840 --> 01:05:43,840
 It's a lot of fun.

2490
01:05:43,840 --> 01:05:44,840
 It's a lot of fun.

2491
01:05:44,840 --> 01:05:45,840
 It's a lot of fun.

2492
01:05:45,840 --> 01:05:46,840
 It's a lot of fun.

2493
01:05:46,840 --> 01:05:47,840
 It's a lot of fun.

2494
01:05:47,840 --> 01:05:48,840
 It's a lot of fun.

2495
01:05:48,840 --> 01:05:49,840
 It's a lot of fun.

2496
01:05:49,840 --> 01:05:50,840
 It's a lot of fun.

2497
01:05:50,840 --> 01:05:51,840
 It's a lot of fun.

2498
01:05:51,840 --> 01:05:52,840
 It's a lot of fun.

2499
01:05:52,840 --> 01:05:53,840
 It's a lot of fun.

2500
01:05:53,840 --> 01:05:54,840
 It's a lot of fun.

2501
01:05:54,840 --> 01:05:55,840
 It's a lot of fun.

2502
01:05:55,840 --> 01:05:56,840
 It's a lot of fun.

2503
01:05:56,840 --> 01:05:57,840
 It's a lot of fun.

2504
01:05:57,840 --> 01:05:58,840
 It's a lot of fun.

2505
01:05:58,840 --> 01:05:59,840
 It's a lot of fun.

2506
01:05:59,840 --> 01:06:00,840
 It's a lot of fun.

2507
01:06:00,840 --> 01:06:01,840
 It's a lot of fun.

2508
01:06:01,840 --> 01:06:02,840
 It's a lot of fun.

2509
01:06:03,000 --> 01:06:08,840
 It's a lot of fun.

2510
01:06:08,840 --> 01:06:09,840
 It's a lot of fun.

2511
01:06:09,840 --> 01:06:10,840
 It's a lot of fun.

2512
01:06:10,840 --> 01:06:11,840
 It's a lot of fun.

2513
01:06:11,840 --> 01:06:12,840
 It's a lot of fun.

2514
01:06:12,840 --> 01:06:13,840
 It's a lot of fun.

2515
01:06:13,840 --> 01:06:14,840
 It's a lot of fun.

2516
01:06:14,840 --> 01:06:15,840
 It's a lot of fun.

2517
01:06:15,840 --> 01:06:16,840
 It's a lot of fun.

2518
01:06:16,840 --> 01:06:17,840
 It's a lot of fun.

2519
01:06:17,840 --> 01:06:18,840
 It's a lot of fun.

2520
01:06:18,840 --> 01:06:19,840
 It's a lot of fun.

2521
01:06:19,840 --> 01:06:20,840
 It's a lot of fun.

2522
01:06:20,840 --> 01:06:21,840
 It's a lot of fun.

2523
01:06:21,840 --> 01:06:22,840
 It's a lot of fun.

2524
01:06:22,840 --> 01:06:23,840
 It's a lot of fun.

2525
01:06:23,840 --> 01:06:24,840
 It's a lot of fun.

2526
01:06:24,840 --> 01:06:25,840
 It's a lot of fun.

2527
01:06:25,840 --> 01:06:26,840
 It's a lot of fun.

2528
01:06:26,840 --> 01:06:27,840
 It's a lot of fun.

2529
01:06:27,840 --> 01:06:28,840
 It's a lot of fun.

2530
01:06:28,840 --> 01:06:29,840
 It's a lot of fun.

2531
01:06:29,840 --> 01:06:30,840
 It's a lot of fun.

2532
01:06:30,840 --> 01:06:31,840
 It's a lot of fun.

2533
01:06:32,000 --> 01:06:32,840
 It's a lot of fun.

2534
01:06:32,840 --> 01:06:33,840
 It's a lot of fun.

2535
01:06:33,840 --> 01:06:34,840
 It's a lot of fun.

2536
01:06:34,840 --> 01:06:35,840
 It's a lot of fun.

2537
01:06:35,840 --> 01:06:36,840
 It's a lot of fun.

2538
01:06:36,840 --> 01:06:37,840
 It's a lot of fun.

2539
01:06:37,840 --> 01:06:38,840
 It's a lot of fun.

2540
01:06:38,840 --> 01:06:39,840
 It's a lot of fun.

2541
01:06:39,840 --> 01:06:40,840
 It's a lot of fun.

2542
01:06:40,840 --> 01:06:41,840
 It's a lot of fun.

2543
01:06:41,840 --> 01:06:42,840
 It's a lot of fun.

2544
01:06:42,840 --> 01:06:43,840
 It's a lot of fun.

2545
01:06:43,840 --> 01:06:44,840
 It's a lot of fun.

2546
01:06:44,840 --> 01:06:45,840
 It's a lot of fun.

2547
01:06:45,840 --> 01:06:46,840
 It's a lot of fun.

2548
01:06:46,840 --> 01:06:47,840
 It's a lot of fun.

2549
01:06:47,840 --> 01:06:48,840
 It's a lot of fun.

2550
01:06:48,840 --> 01:06:49,840
 It's a lot of fun.

2551
01:06:49,840 --> 01:06:50,840
 It's a lot of fun.

2552
01:06:50,840 --> 01:06:51,840
 It's a lot of fun.

2553
01:06:51,840 --> 01:06:52,840
 It's a lot of fun.

2554
01:06:52,840 --> 01:06:53,840
 It's a lot of fun.

2555
01:06:53,840 --> 01:06:54,840
 It's a lot of fun.

2556
01:06:54,840 --> 01:06:55,840
 It's a lot of fun.

2557
01:06:56,000 --> 01:07:00,840
 It's a lot of fun.

2558
01:07:00,840 --> 01:07:01,840
 It's a lot of fun.

2559
01:07:01,840 --> 01:07:02,840
 It's a lot of fun.

2560
01:07:02,840 --> 01:07:03,840
 It's a lot of fun.

2561
01:07:03,840 --> 01:07:04,840
 It's a lot of fun.

2562
01:07:04,840 --> 01:07:05,840
 It's a lot of fun.

2563
01:07:05,840 --> 01:07:06,840
 It's a lot of fun.

2564
01:07:06,840 --> 01:07:07,840
 It's a lot of fun.

2565
01:07:07,840 --> 01:07:08,840
 It's a lot of fun.

2566
01:07:08,840 --> 01:07:09,840
 It's a lot of fun.

2567
01:07:09,840 --> 01:07:10,840
 It's a lot of fun.

2568
01:07:10,840 --> 01:07:11,840
 It's a lot of fun.

2569
01:07:11,840 --> 01:07:12,840
 It's a lot of fun.

2570
01:07:12,840 --> 01:07:13,840
 It's a lot of fun.

2571
01:07:13,840 --> 01:07:14,840
 It's a lot of fun.

2572
01:07:14,840 --> 01:07:15,840
 It's a lot of fun.

2573
01:07:15,840 --> 01:07:16,840
 It's a lot of fun.

2574
01:07:16,840 --> 01:07:17,840
 It's a lot of fun.

2575
01:07:17,840 --> 01:07:18,840
 It's a lot of fun.

2576
01:07:18,840 --> 01:07:19,840
 It's a lot of fun.

2577
01:07:19,840 --> 01:07:20,840
 It's a lot of fun.

2578
01:07:20,840 --> 01:07:21,840
 It's a lot of fun.

2579
01:07:21,840 --> 01:07:22,840
 It's a lot of fun.

2580
01:07:22,840 --> 01:07:23,840
 It's a lot of fun.

2581
01:07:24,000 --> 01:07:25,840
 It's a lot of fun.

2582
01:07:25,840 --> 01:07:26,840
 It's a lot of fun.

2583
01:07:26,840 --> 01:07:27,840
 It's a lot of fun.

2584
01:07:27,840 --> 01:07:28,840
 It's a lot of fun.

2585
01:07:28,840 --> 01:07:29,840
 It's a lot of fun.

2586
01:07:29,840 --> 01:07:30,840
 It's a lot of fun.

2587
01:07:30,840 --> 01:07:31,840
 It's a lot of fun.

2588
01:07:31,840 --> 01:07:32,840
 It's a lot of fun.

2589
01:07:32,840 --> 01:07:33,840
 It's a lot of fun.

2590
01:07:33,840 --> 01:07:34,840
 It's a lot of fun.

2591
01:07:34,840 --> 01:07:35,840
 It's a lot of fun.

2592
01:07:35,840 --> 01:07:36,840
 It's a lot of fun.

2593
01:07:36,840 --> 01:07:37,840
 It's a lot of fun.

2594
01:07:37,840 --> 01:07:38,840
 It's a lot of fun.

2595
01:07:38,840 --> 01:07:39,840
 It's a lot of fun.

2596
01:07:39,840 --> 01:07:40,840
 It's a lot of fun.

2597
01:07:40,840 --> 01:07:41,840
 It's a lot of fun.

2598
01:07:41,840 --> 01:07:42,840
 It's a lot of fun.

2599
01:07:42,840 --> 01:07:43,840
 It's a lot of fun.

2600
01:07:43,840 --> 01:07:44,840
 It's a lot of fun.

2601
01:07:44,840 --> 01:07:45,840
 It's a lot of fun.

2602
01:07:45,840 --> 01:07:46,840
 It's a lot of fun.

2603
01:07:46,840 --> 01:07:47,840
 It's a lot of fun.

2604
01:07:47,840 --> 01:07:48,840
 It's a lot of fun.

2605
01:07:49,000 --> 01:07:53,840
 It's a lot of fun.

2606
01:07:53,840 --> 01:07:54,840
 It's a lot of fun.

2607
01:07:54,840 --> 01:07:55,840
 It's a lot of fun.

2608
01:07:55,840 --> 01:07:56,840
 It's a lot of fun.

2609
01:07:56,840 --> 01:07:57,840
 It's a lot of fun.

2610
01:07:57,840 --> 01:07:58,840
 It's a lot of fun.

2611
01:07:58,840 --> 01:07:59,840
 It's a lot of fun.

2612
01:07:59,840 --> 01:08:00,840
 It's a lot of fun.

2613
01:08:00,840 --> 01:08:01,840
 It's a lot of fun.

2614
01:08:01,840 --> 01:08:02,840
 It's a lot of fun.

2615
01:08:02,840 --> 01:08:03,840
 It's a lot of fun.

2616
01:08:03,840 --> 01:08:04,840
 It's a lot of fun.

2617
01:08:04,840 --> 01:08:05,840
 It's a lot of fun.

2618
01:08:05,840 --> 01:08:06,840
 It's a lot of fun.

2619
01:08:06,840 --> 01:08:07,840
 It's a lot of fun.

2620
01:08:07,840 --> 01:08:08,840
 It's a lot of fun.

2621
01:08:08,840 --> 01:08:09,840
 It's a lot of fun.

2622
01:08:09,840 --> 01:08:10,840
 It's a lot of fun.

2623
01:08:10,840 --> 01:08:11,840
 It's a lot of fun.

2624
01:08:11,840 --> 01:08:12,840
 It's a lot of fun.

2625
01:08:12,840 --> 01:08:13,840
 It's a lot of fun.

2626
01:08:13,840 --> 01:08:14,840
 It's a lot of fun.

2627
01:08:14,840 --> 01:08:15,840
 It's a lot of fun.

2628
01:08:15,840 --> 01:08:16,840
 It's a lot of fun.

2629
01:08:17,000 --> 01:08:18,840
 It's a lot of fun.

2630
01:08:18,840 --> 01:08:19,840
 It's a lot of fun.

2631
01:08:19,840 --> 01:08:20,840
 It's a lot of fun.

2632
01:08:20,840 --> 01:08:21,840
 It's a lot of fun.

2633
01:08:21,840 --> 01:08:22,840
 It's a lot of fun.

2634
01:08:22,840 --> 01:08:23,840
 It's a lot of fun.

2635
01:08:23,840 --> 01:08:24,840
 It's a lot of fun.

2636
01:08:24,840 --> 01:08:25,840
 It's a lot of fun.

2637
01:08:25,840 --> 01:08:26,840
 It's a lot of fun.

2638
01:08:26,840 --> 01:08:27,840
 It's a lot of fun.

2639
01:08:27,840 --> 01:08:28,840
 It's a lot of fun.

2640
01:08:28,840 --> 01:08:29,840
 It's a lot of fun.

2641
01:08:29,840 --> 01:08:30,840
 It's a lot of fun.

2642
01:08:30,840 --> 01:08:31,840
 It's a lot of fun.

2643
01:08:31,840 --> 01:08:32,840
 It's a lot of fun.

2644
01:08:32,840 --> 01:08:33,840
 It's a lot of fun.

2645
01:08:33,840 --> 01:08:34,840
 It's a lot of fun.

2646
01:08:34,840 --> 01:08:35,840
 It's a lot of fun.

2647
01:08:35,840 --> 01:08:36,840
 It's a lot of fun.

2648
01:08:36,840 --> 01:08:37,840
 It's a lot of fun.

2649
01:08:37,840 --> 01:08:38,840
 It's a lot of fun.

2650
01:08:38,840 --> 01:08:39,840
 It's a lot of fun.

2651
01:08:39,840 --> 01:08:40,840
 It's a lot of fun.

2652
01:08:40,840 --> 01:08:41,840
 It's a lot of fun.

2653
01:08:42,000 --> 01:08:46,840
 It's a lot of fun.

2654
01:08:46,840 --> 01:08:47,840
 It's a lot of fun.

2655
01:08:47,840 --> 01:08:48,840
 It's a lot of fun.

2656
01:08:48,840 --> 01:08:49,840
 It's a lot of fun.

2657
01:08:49,840 --> 01:08:50,840
 It's a lot of fun.

2658
01:08:50,840 --> 01:08:51,840
 It's a lot of fun.

2659
01:08:51,840 --> 01:08:52,840
 It's a lot of fun.

2660
01:08:52,840 --> 01:08:53,840
 It's a lot of fun.

2661
01:08:53,840 --> 01:08:54,840
 It's a lot of fun.

2662
01:08:54,840 --> 01:08:55,840
 It's a lot of fun.

2663
01:08:55,840 --> 01:08:56,840
 It's a lot of fun.

2664
01:08:56,840 --> 01:08:57,840
 It's a lot of fun.

2665
01:08:57,840 --> 01:08:58,840
 It's a lot of fun.

2666
01:08:58,840 --> 01:08:59,840
 It's a lot of fun.

2667
01:08:59,840 --> 01:09:00,840
 It's a lot of fun.

2668
01:09:00,840 --> 01:09:01,840
 It's a lot of fun.

2669
01:09:01,840 --> 01:09:02,840
 It's a lot of fun.

2670
01:09:02,840 --> 01:09:03,840
 It's a lot of fun.

2671
01:09:03,840 --> 01:09:04,840
 It's a lot of fun.

2672
01:09:04,840 --> 01:09:05,840
 It's a lot of fun.

2673
01:09:05,840 --> 01:09:06,840
 It's a lot of fun.

2674
01:09:06,840 --> 01:09:07,840
 It's a lot of fun.

2675
01:09:07,840 --> 01:09:08,840
 It's a lot of fun.

2676
01:09:08,840 --> 01:09:09,840
 It's a lot of fun.

2677
01:09:10,000 --> 01:09:12,840
 It's a lot of fun.

2678
01:09:12,840 --> 01:09:13,840
 It's a lot of fun.

2679
01:09:13,840 --> 01:09:14,840
 It's a lot of fun.

2680
01:09:14,840 --> 01:09:15,840
 It's a lot of fun.

2681
01:09:15,840 --> 01:09:16,840
 It's a lot of fun.

2682
01:09:16,840 --> 01:09:17,840
 It's a lot of fun.

2683
01:09:17,840 --> 01:09:18,840
 It's a lot of fun.

2684
01:09:18,840 --> 01:09:19,840
 It's a lot of fun.

2685
01:09:19,840 --> 01:09:20,840
 It's a lot of fun.

2686
01:09:20,840 --> 01:09:21,840
 It's a lot of fun.

2687
01:09:21,840 --> 01:09:22,840
 It's a lot of fun.

2688
01:09:22,840 --> 01:09:23,840
 It's a lot of fun.

2689
01:09:23,840 --> 01:09:24,840
 It's a lot of fun.

2690
01:09:24,840 --> 01:09:25,840
 It's a lot of fun.

2691
01:09:25,840 --> 01:09:26,840
 It's a lot of fun.

2692
01:09:26,840 --> 01:09:27,840
 It's a lot of fun.

2693
01:09:27,840 --> 01:09:28,840
 It's a lot of fun.

2694
01:09:28,840 --> 01:09:29,840
 It's a lot of fun.

2695
01:09:29,840 --> 01:09:30,840
 It's a lot of fun.

2696
01:09:30,840 --> 01:09:31,840
 It's a lot of fun.

2697
01:09:31,840 --> 01:09:32,840
 It's a lot of fun.

2698
01:09:32,840 --> 01:09:33,840
 It's a lot of fun.

2699
01:09:33,840 --> 01:09:34,840
 It's a lot of fun.

2700
01:09:34,840 --> 01:09:35,840
 It's a lot of fun.

2701
01:09:36,000 --> 01:09:39,840
 It's a lot of fun.

2702
01:09:39,840 --> 01:09:40,840
 It's a lot of fun.

2703
01:09:40,840 --> 01:09:41,840
 It's a lot of fun.

2704
01:09:41,840 --> 01:09:42,840
 It's a lot of fun.

2705
01:09:42,840 --> 01:09:43,840
 It's a lot of fun.

2706
01:09:43,840 --> 01:09:44,840
 It's a lot of fun.

2707
01:09:44,840 --> 01:09:45,840
 It's a lot of fun.

2708
01:09:45,840 --> 01:09:46,840
 It's a lot of fun.

2709
01:09:46,840 --> 01:09:47,840
 It's a lot of fun.

2710
01:09:47,840 --> 01:09:48,840
 It's a lot of fun.

2711
01:09:48,840 --> 01:09:49,840
 It's a lot of fun.

2712
01:09:49,840 --> 01:09:50,840
 It's a lot of fun.

2713
01:09:50,840 --> 01:09:51,840
 It's a lot of fun.

2714
01:09:51,840 --> 01:09:52,840
 It's a lot of fun.

2715
01:09:52,840 --> 01:09:53,840
 It's a lot of fun.

2716
01:09:53,840 --> 01:09:54,840
 It's a lot of fun.

2717
01:09:54,840 --> 01:09:55,840
 It's a lot of fun.

2718
01:09:55,840 --> 01:09:56,840
 It's a lot of fun.

2719
01:09:56,840 --> 01:09:57,840
 It's a lot of fun.

2720
01:09:57,840 --> 01:09:58,840
 It's a lot of fun.

2721
01:09:58,840 --> 01:09:59,840
 It's a lot of fun.

2722
01:09:59,840 --> 01:10:00,840
 It's a lot of fun.

2723
01:10:00,840 --> 01:10:01,840
 It's a lot of fun.

2724
01:10:01,840 --> 01:10:02,840
 It's a lot of fun.

2725
01:10:03,000 --> 01:10:05,840
 It's a lot of fun.

2726
01:10:05,840 --> 01:10:06,840
 Yeah.

2727
01:10:06,840 --> 01:10:10,840
 I'm certain that's going to get a lot of community focus,

2728
01:10:10,840 --> 01:10:11,840
 that very question.

2729
01:10:11,840 --> 01:10:15,840
 And then also we're passing fairly lightly

2730
01:10:15,840 --> 01:10:19,840
 over the cut of four routes.

2731
01:10:19,840 --> 01:10:26,840
 I think that might need a little more explanation to the public

2732
01:10:26,840 --> 01:10:29,840
 because that's not obviously a good thing.

2733
01:10:29,840 --> 01:10:32,840
 Why wouldn't you test your way into that as well?

2734
01:10:33,000 --> 01:10:35,840
 We originally presented a proposal

2735
01:10:35,840 --> 01:10:40,840
 to the board that was more of a baby steps approach

2736
01:10:40,840 --> 01:10:47,840
 that even Bia's original proposal to the RFP

2737
01:10:47,840 --> 01:10:50,840
 was a very kind of what I would consider like a baby steps

2738
01:10:50,840 --> 01:10:51,840
 approach.

2739
01:10:51,840 --> 01:10:53,840
 It was kind of testing in certain areas,

2740
01:10:53,840 --> 01:10:58,840
 keeping certain at least half of the fixed routes.

2741
01:10:59,000 --> 01:11:03,840
 And through board discussion, and then we also

2742
01:11:03,840 --> 01:11:06,840
 had board workshops with each of our member cities

2743
01:11:06,840 --> 01:11:10,840
 as well as their representative on our board,

2744
01:11:10,840 --> 01:11:14,840
 that is how this final service plan came to exist.

2745
01:11:14,840 --> 01:11:19,840
 So everything that has been built on that first pass

2746
01:11:19,840 --> 01:11:23,840
 of a service plan has been through board and member city

2747
01:11:23,840 --> 01:11:25,840
 discussion.

2748
01:11:26,000 --> 01:11:29,840
 Well, if you take an input, my input would be they made a mistake.

2749
01:11:29,840 --> 01:11:32,840
 Seriously, I would say test your way in.

2750
01:11:32,840 --> 01:11:33,840
 You might end up in the same place,

2751
01:11:33,840 --> 01:11:35,840
 but you're going to be a lot more confident

2752
01:11:35,840 --> 01:11:37,840
 that you're serving the public better by doing it.

2753
01:11:37,840 --> 01:11:40,840
 And that really speaks to the public involvement process.

2754
01:11:40,840 --> 01:11:42,840
 That is why this is so important.

2755
01:11:42,840 --> 01:11:45,840
 This is why we extended the public involvement process

2756
01:11:45,840 --> 01:11:47,840
 to be much longer than it normally would be.

2757
01:11:47,840 --> 01:11:50,840
 I mean, it runs April 19 to June 25.

2758
01:11:50,840 --> 01:11:53,840
 We wanted to make sure that we were out in the community giving

2759
01:11:54,000 --> 01:11:56,840
 this presentation, having these conversations,

2760
01:11:56,840 --> 01:12:01,840
 so that we are collecting stakeholder, passenger,

2761
01:12:01,840 --> 01:12:04,840
 organizational feedback, and then our responsibility

2762
01:12:04,840 --> 01:12:06,840
 is to take that feedback back to the board.

2763
01:12:06,840 --> 01:12:09,840
 And if that feedback indicates that we need to make modifications

2764
01:12:09,840 --> 01:12:12,840
 to this plan, then it's our responsibility

2765
01:12:12,840 --> 01:12:14,840
 to make modifications to the plan based on this feedback.

2766
01:12:14,840 --> 01:12:16,840
 And so that's why it's so important.

2767
01:12:16,840 --> 01:12:18,840
 I know throughout this process, we hear quite a bit of,

2768
01:12:18,840 --> 01:12:20,840
 well, what are you going to do with my comment?

2769
01:12:20,840 --> 01:12:21,840
 Does my voice really matter?

2770
01:12:22,000 --> 01:12:24,840
 Well, your voice really does matter because, you know,

2771
01:12:24,840 --> 01:12:26,840
 we take your feedback into account before there

2772
01:12:26,840 --> 01:12:29,840
 is a final service plan that is taken to our board

2773
01:12:29,840 --> 01:12:31,840
 for consideration.

2774
01:12:31,840 --> 01:12:34,840
 - Sure hope so.

2775
01:12:34,840 --> 01:12:35,840
 Council Member Ritter, you look like you have

2776
01:12:35,840 --> 01:12:37,840
 something you want to say.

2777
01:12:37,840 --> 01:12:38,840
 - I'm just kind of nodding along.

2778
01:12:38,840 --> 01:12:40,840
 I think these are good points.

2779
01:12:40,840 --> 01:12:43,840
 Yeah, good.

2780
01:12:43,840 --> 01:12:44,840
 Thank you.

2781
01:12:44,840 --> 01:12:45,840
 - All right.

2782
01:12:45,840 --> 01:12:46,840
 - Sure.

2783
01:12:46,840 --> 01:12:47,840
 - All right.

2784
01:12:47,840 --> 01:12:48,840
 - Okay.

2785
01:12:49,000 --> 01:12:54,840
 I'm starting to get really good at this, y'all.

2786
01:12:54,840 --> 01:12:55,840
 Okay.

2787
01:12:55,840 --> 01:12:58,840
 So as we look at Lewisville Connect bus service,

2788
01:12:58,840 --> 01:13:00,840
 all of the Lewisville fixed routes are going away,

2789
01:13:00,840 --> 01:13:02,840
 and that's routes 21 and 22.

2790
01:13:02,840 --> 01:13:05,840
 And they'll be replaced with the GOZONE service.

2791
01:13:05,840 --> 01:13:08,840
 And again, that was at the direction of our Lewisville

2792
01:13:08,840 --> 01:13:10,840
 representative on the DCTA board,

2793
01:13:10,840 --> 01:13:12,840
 as well as the city of themselves.

2794
01:13:12,840 --> 01:13:15,840
 And then we have several on-demand zones.

2795
01:13:15,840 --> 01:13:17,840
 So we've got the Lewisville Lakeway on-demand zone

2796
01:13:18,000 --> 01:13:19,840
 that we operate.

2797
01:13:19,840 --> 01:13:21,840
 We have the Highland Village lift zone

2798
01:13:21,840 --> 01:13:22,840
 that's operated by Lyft.

2799
01:13:22,840 --> 01:13:24,840
 And then we have the Denton Evening on-demand zone

2800
01:13:24,840 --> 01:13:26,840
 that we operate ourselves as well.

2801
01:13:26,840 --> 01:13:29,840
 Those three zones will just be replaced by GOZONE.

2802
01:13:29,840 --> 01:13:32,840
 Very similar booking process, very similar service.

2803
01:13:32,840 --> 01:13:36,840
 We do have an on-demand zone through coordination

2804
01:13:36,840 --> 01:13:38,840
 with the city of Lewisville that is serviced from Lewisville

2805
01:13:38,840 --> 01:13:41,840
 to Flower Mound via Lyft.

2806
01:13:41,840 --> 01:13:44,840
 That service has had very, very low ridership.

2807
01:13:45,000 --> 01:13:49,840
 And the city of Lewisville has asked us to remove that zone.

2808
01:13:49,840 --> 01:13:51,840
 As we look at our support services,

2809
01:13:51,840 --> 01:13:53,840
 we have North Texas Express,

2810
01:13:53,840 --> 01:13:56,840
 which is a route that runs from Denton to Alliance

2811
01:13:56,840 --> 01:13:58,840
 and then connects with Trinity Metro's portion

2812
01:13:58,840 --> 01:14:01,840
 of the same service, which can get passengers to Fort Worth.

2813
01:14:01,840 --> 01:14:05,840
 The city of Denton, during our roundtable discussion

2814
01:14:05,840 --> 01:14:07,840
 to formulate the plan,

2815
01:14:07,840 --> 01:14:11,840
 requested that we remove that portion of the route.

2816
01:14:12,000 --> 01:14:14,840
 So that will be completely removed

2817
01:14:14,840 --> 01:14:16,840
 and pending public feedback

2818
01:14:16,840 --> 01:14:19,840
 and not replaced with the GOZONE.

2819
01:14:19,840 --> 01:14:22,840
 Now, we recognize that there are still service needs there.

2820
01:14:22,840 --> 01:14:24,840
 And so DCTA will continue to kind of look at

2821
01:14:24,840 --> 01:14:28,840
 what is an effective way to provide service

2822
01:14:28,840 --> 01:14:31,840
 and provide that connection between Denton and Alliance.

2823
01:14:31,840 --> 01:14:36,840
 MK101 is our service that operates between Monsignor King

2824
01:14:36,840 --> 01:14:38,840
 and our Daily Bread.

2825
01:14:38,840 --> 01:14:40,840
 It operates in the morning, six days a week,

2826
01:14:41,000 --> 01:14:43,840
 or it's moving to six days a week.

2827
01:14:43,840 --> 01:14:47,840
 The original recommendation was that it be replaced with GOZONE.

2828
01:14:47,840 --> 01:14:49,840
 However, we have an item on our board agenda next week

2829
01:14:49,840 --> 01:14:52,840
 to specifically talk about that and get board direction.

2830
01:14:52,840 --> 01:14:54,840
 And we believe that our board will keep

2831
01:14:54,840 --> 01:14:57,840
 that small mini route in place.

2832
01:14:57,840 --> 01:14:59,840
 As we mentioned, our access service

2833
01:14:59,840 --> 01:15:01,840
 would remain the same until Phase 2A

2834
01:15:01,840 --> 01:15:04,840
 and our vanpool program would remain the same.

2835
01:15:04,840 --> 01:15:06,840
 We also have contract services.

2836
01:15:06,840 --> 01:15:08,840
 So Collin County, Coppell, Frisco,

2837
01:15:09,000 --> 01:15:11,840
 all of those services would stay the same.

2838
01:15:11,840 --> 01:15:15,840
 UNT shuttle services, the UNT shuttle would remain the same.

2839
01:15:15,840 --> 01:15:18,840
 The UNT late night lift program would remain the same.

2840
01:15:18,840 --> 01:15:21,840
 The only difference right now is that students, faculty,

2841
01:15:21,840 --> 01:15:25,840
 and staff would be required to provide appropriate fair media

2842
01:15:25,840 --> 01:15:27,840
 for their trips on GOZONE.

2843
01:15:27,840 --> 01:15:29,840
 Currently, they ride Connect bus service

2844
01:15:29,840 --> 01:15:32,840
 with their university ID for free.

2845
01:15:32,840 --> 01:15:34,840
 I will say that DCTA is in the middle

2846
01:15:34,840 --> 01:15:37,840
 of having conversations with UNT leadership

2847
01:15:38,000 --> 01:15:39,840
 and the UNT transportation department

2848
01:15:39,840 --> 01:15:41,840
 about how to reallocate the Connect access fee

2849
01:15:41,840 --> 01:15:44,840
 that they pay on an annual basis for that benefit

2850
01:15:44,840 --> 01:15:48,840
 to reallocate it to the benefit of students, faculty, and staff.

2851
01:15:48,840 --> 01:15:51,840
 So we just don't have a final answer on that yet.

2852
01:15:51,840 --> 01:15:54,840
 And then again, much like we covered in the Phase 1 add-ons,

2853
01:15:54,840 --> 01:15:56,840
 we're providing new areas of coverage

2854
01:15:56,840 --> 01:15:58,840
 that we haven't provided today.

2855
01:15:58,840 --> 01:16:00,840
 So we're extending hours on Saturday,

2856
01:16:00,840 --> 01:16:03,840
 adding the Sunday service, expanding the Denton zone

2857
01:16:03,840 --> 01:16:06,840
 into Denia, and then extending the Lewisville zone

2858
01:16:07,000 --> 01:16:11,840
 into the Business 121 North Zone as well as Castleville.

2859
01:16:11,840 --> 01:16:13,840
 I've talked a lot about the feedback process

2860
01:16:13,840 --> 01:16:15,840
 and really just how important it is.

2861
01:16:15,840 --> 01:16:18,840
 Again, that's why we extended the public feedback process.

2862
01:16:18,840 --> 01:16:20,840
 That's why you will probably see me giving presentations

2863
01:16:20,840 --> 01:16:22,840
 all over town.

2864
01:16:22,840 --> 01:16:24,840
 I think to date we've done something like 18 events

2865
01:16:24,840 --> 01:16:27,840
 and like eight presentations.

2866
01:16:27,840 --> 01:16:30,840
 We are slated to come and speak to the Denton City Council

2867
01:16:30,840 --> 01:16:33,840
 on June 8th to go through this presentation as well

2868
01:16:34,000 --> 01:16:38,840
 and answer any questions that the council might have.

2869
01:16:38,840 --> 01:16:41,840
 But we're really looking for specific feedback on the service.

2870
01:16:41,840 --> 01:16:45,840
 And it's not just the service itself, but it's the fair structure,

2871
01:16:45,840 --> 01:16:48,840
 any general thoughts, any questions.

2872
01:16:48,840 --> 01:16:51,840
 We have set up a microsite that's dedicated

2873
01:16:51,840 --> 01:16:54,840
 to kind of walking people through the service.

2874
01:16:54,840 --> 01:16:56,840
 It's at dctfeedback.net.

2875
01:16:56,840 --> 01:16:59,840
 We are--all of the questions that come in through that site

2876
01:16:59,840 --> 01:17:02,840
 and then any questions that come in like via email or social media,

2877
01:17:03,000 --> 01:17:06,840
 we have committed to a 24-hour turn to respond to those questions

2878
01:17:06,840 --> 01:17:10,840
 and we have been meeting that KPI.

2879
01:17:10,840 --> 01:17:13,840
 So, you know, we just--we recognize that people

2880
01:17:13,840 --> 01:17:16,840
 have very specific needs, right?

2881
01:17:16,840 --> 01:17:18,840
 So one person might have very differing needs

2882
01:17:18,840 --> 01:17:20,840
 than another person.

2883
01:17:20,840 --> 01:17:22,840
 And so we want to be able to have those one-on-one conversations

2884
01:17:22,840 --> 01:17:24,840
 and collect feedback.

2885
01:17:24,840 --> 01:17:26,840
 And that means feedback that's negative, that's positive,

2886
01:17:26,840 --> 01:17:28,840
 that's neutral.

2887
01:17:28,840 --> 01:17:30,840
 You know, I always tell people, don't shy away from just giving us

2888
01:17:31,000 --> 01:17:32,840
 your true feedback.

2889
01:17:32,840 --> 01:17:34,840
 - Can I ask a question about the presentations,

2890
01:17:34,840 --> 01:17:36,840
 if you can take that one? - Absolutely.

2891
01:17:36,840 --> 01:17:38,840
 - Just for a moment, thanks. - Sure.

2892
01:17:38,840 --> 01:17:42,840
 - Have you had or is there a planned presentation

2893
01:17:42,840 --> 01:17:47,840
 to our, you know, one or more of our interconnected

2894
01:17:47,840 --> 01:17:53,840
 local nonprofits that serve people experiencing homelessness?

2895
01:17:53,840 --> 01:17:55,840
 Have you done that yet?

2896
01:17:55,840 --> 01:17:57,840
 - Absolutely.

2897
01:17:58,000 --> 01:18:00,840
 So we have--I had preliminary conversations specifically

2898
01:18:00,840 --> 01:18:03,840
 with United Way and Salvation Army

2899
01:18:03,840 --> 01:18:08,840
 and very early on upfront conversations.

2900
01:18:08,840 --> 01:18:12,840
 DCTA hosts a quarterly social service agency roundtable.

2901
01:18:12,840 --> 01:18:15,840
 And so last quarter we presented this information

2902
01:18:15,840 --> 01:18:18,840
 at a very, very high level, knowing that we had more details.

2903
01:18:18,840 --> 01:18:20,840
 This week we're actually hosting the Lewis Bell

2904
01:18:20,840 --> 01:18:25,840
 and the Denton social service agency roundtables.

2905
01:18:26,000 --> 01:18:27,840
 And so this presentation is being shared

2906
01:18:27,840 --> 01:18:28,840
 with both of those groups.

2907
01:18:28,840 --> 01:18:30,840
 We have really good participation.

2908
01:18:30,840 --> 01:18:33,840
 We also keep track of the organizations that are attending

2909
01:18:33,840 --> 01:18:36,840
 and any organizations from our list that did not attend

2910
01:18:36,840 --> 01:18:38,840
 we are reaching out to directly to either make sure

2911
01:18:38,840 --> 01:18:41,840
 that we offer the presentation to them

2912
01:18:41,840 --> 01:18:44,840
 or that we send them the presentation so that they're aware.

2913
01:18:44,840 --> 01:18:45,840
 - Okay, yeah, thank you.

2914
01:18:45,840 --> 01:18:50,840
 And I think it'd be great, you know, there are a number--

2915
01:18:50,840 --> 01:18:52,840
 or there are, you know, several other, you know,

2916
01:18:53,000 --> 01:18:55,840
 organizations in Denton, you know, specifically

2917
01:18:55,840 --> 01:18:58,840
 Our Daily Bread, MN Senior King,

2918
01:18:58,840 --> 01:19:01,840
 which are now--they're uniting as Bread to Junction,

2919
01:19:01,840 --> 01:19:03,840
 which I know you know about.

2920
01:19:03,840 --> 01:19:05,840
 But, you know, it's not going to be up and running

2921
01:19:05,840 --> 01:19:09,840
 until later next year.

2922
01:19:09,840 --> 01:19:12,840
 So, you know, it would be great to present

2923
01:19:12,840 --> 01:19:16,840
 and I can, you know, reach out to Our Daily Bread.

2924
01:19:16,840 --> 01:19:19,840
 You know, even to have--I can imagine a presentation

2925
01:19:20,000 --> 01:19:27,840
 at Our Daily Bread where not only the people who work

2926
01:19:27,840 --> 01:19:31,840
 at that, you know, nonprofit, but also the people who use it,

2927
01:19:31,840 --> 01:19:34,840
 the people who go there to eat, you know,

2928
01:19:34,840 --> 01:19:37,840
 could ask questions and you could get their feedback.

2929
01:19:37,840 --> 01:19:38,840
 - Yeah, absolutely.

2930
01:19:38,840 --> 01:19:41,840
 So we've been working with Wendy McGee

2931
01:19:41,840 --> 01:19:45,840
 specifically about--well, one, MK101.

2932
01:19:45,840 --> 01:19:47,840
 I speak with her regularly about that.

2933
01:19:48,000 --> 01:19:50,840
 And then she also participates in our Social Service Agency

2934
01:19:50,840 --> 01:19:53,840
 roundtables, but I've also been having one-on-one conversations.

2935
01:19:53,840 --> 01:19:55,840
 But I'll definitely have our staff reach out

2936
01:19:55,840 --> 01:19:57,840
 and see if they would be interested in a presentation

2937
01:19:57,840 --> 01:19:59,840
 to their constituents.

2938
01:19:59,840 --> 01:20:01,840
 And we have varying presentations,

2939
01:20:01,840 --> 01:20:04,840
 so we try to tailor our presentation to the group.

2940
01:20:04,840 --> 01:20:06,840
 And so we've identified some specific questions

2941
01:20:06,840 --> 01:20:09,840
 that organizations like that might have.

2942
01:20:09,840 --> 01:20:11,840
 And so it would be a slightly altered presentation

2943
01:20:11,840 --> 01:20:14,840
 to what you've seen today.

2944
01:20:14,840 --> 01:20:15,840
 - Thank you.

2945
01:20:16,000 --> 01:20:18,840
 - Absolutely.

2946
01:20:18,840 --> 01:20:21,840
 So that ends my presentation.

2947
01:20:21,840 --> 01:20:24,840
 I am happy to answer any questions that you have.

2948
01:20:24,840 --> 01:20:26,840
 And if I don't have an answer, I will commit to getting it

2949
01:20:26,840 --> 01:20:29,840
 and getting that answer back to you.

2950
01:20:29,840 --> 01:20:30,840
 - I have oodles.

2951
01:20:30,840 --> 01:20:32,840
 I'm sure Councilmember Armitage does as well.

2952
01:20:32,840 --> 01:20:36,840
 You want to go ahead?

2953
01:20:36,840 --> 01:20:38,840
 - Sure, yeah.

2954
01:20:38,840 --> 01:20:41,840
 So let's see.

2955
01:20:41,840 --> 01:20:43,840
 So people who are, you know,

2956
01:20:44,000 --> 01:20:45,840
 currently experiencing homelessness,

2957
01:20:45,840 --> 01:20:49,840
 who are, you know, given the, you know,

2958
01:20:49,840 --> 01:20:52,840
 current really lack of a place to go

2959
01:20:52,840 --> 01:20:58,840
 between the time when Our Daily Bread is closed

2960
01:20:58,840 --> 01:21:02,840
 and, you know, Monsignor King and Salvation Army,

2961
01:21:02,840 --> 01:21:06,840
 you know, open their doors, especially Monsignor King.

2962
01:21:06,840 --> 01:21:10,840
 And this is a gap that'll go away, this gap in time,

2963
01:21:11,000 --> 01:21:14,840
 once we've got the, or at least for some people,

2964
01:21:14,840 --> 01:21:17,840
 next year, once we've got this, you know,

2965
01:21:17,840 --> 01:21:20,840
 24-hour, 365 place where people can go.

2966
01:21:20,840 --> 01:21:23,840
 But I know that people experiencing homelessness

2967
01:21:23,840 --> 01:21:29,840
 not only use DCTA to get from point A to point B,

2968
01:21:29,840 --> 01:21:32,840
 but sometimes just to kind of ride around

2969
01:21:32,840 --> 01:21:35,840
 and to be in a place that's protected and safe.

2970
01:21:35,840 --> 01:21:37,840
 And, you know, that's not ideal.

2971
01:21:37,840 --> 01:21:40,840
 That's not the purpose of transportation.

2972
01:21:41,000 --> 01:21:43,840
 But, you know, but I'm wondering,

2973
01:21:43,840 --> 01:21:45,840
 you know, what kind of, what's,

2974
01:21:45,840 --> 01:21:48,840
 have you given any thought to that

2975
01:21:48,840 --> 01:21:50,840
 and how that's going to be affected?

2976
01:21:50,840 --> 01:21:53,840
 You know, will they be, you know,

2977
01:21:53,840 --> 01:21:57,840
 do you think that's going to move on to the UNT routes,

2978
01:21:57,840 --> 01:22:00,840
 which I hear, you know,

2979
01:22:00,840 --> 01:22:05,840
 people sometimes already use it for that purpose.

2980
01:22:05,840 --> 01:22:08,840
 Just wondering if you've had kind of thoughts on that

2981
01:22:09,000 --> 01:22:11,840
 or, you know, from the nonprofit providers,

2982
01:22:11,840 --> 01:22:15,840
 you know, any kind of concerns about how that might be affected

2983
01:22:15,840 --> 01:22:17,840
 or increased by this change.

2984
01:22:17,840 --> 01:22:21,840
 Sure. So, yes, that does happen.

2985
01:22:21,840 --> 01:22:24,840
 DCTA's policy states that a passenger

2986
01:22:24,840 --> 01:22:26,840
 can make one full round trip,

2987
01:22:26,840 --> 01:22:29,840
 so origin back to origin.

2988
01:22:29,840 --> 01:22:32,840
 And if they stay on the vehicle to do another round trip,

2989
01:22:32,840 --> 01:22:35,840
 that we do ask them to de-board,

2990
01:22:35,840 --> 01:22:37,840
 simply because we need to, you know,

2991
01:22:38,000 --> 01:22:39,840
 make sure that there's capacity right now

2992
01:22:39,840 --> 01:22:42,840
 with social distancing for everybody that is on board.

2993
01:22:42,840 --> 01:22:44,840
 So that is our policy.

2994
01:22:44,840 --> 01:22:46,840
 I'm not saying that it's always adhered to,

2995
01:22:46,840 --> 01:22:48,840
 but that is our policy.

2996
01:22:48,840 --> 01:22:52,840
 We have asked this specific question to VIA to say,

2997
01:22:52,840 --> 01:22:54,840
 you know, what have you done in other service areas?

2998
01:22:54,840 --> 01:22:56,840
 Like, we see this on our fixed route service.

2999
01:22:56,840 --> 01:22:59,840
 How do you address it?

3000
01:22:59,840 --> 01:23:02,840
 We have talked to some of their partners about it as well.

3001
01:23:02,840 --> 01:23:04,840
 And they have all reported

3002
01:23:05,000 --> 01:23:07,840
 that it doesn't occur on GoZone.

3003
01:23:07,840 --> 01:23:09,840
 And the reason being is, I think,

3004
01:23:09,840 --> 01:23:12,840
 because it's a much smaller vehicle than a large bus

3005
01:23:12,840 --> 01:23:16,840
 where you might remain anonymous sitting in the back row.

3006
01:23:16,840 --> 01:23:19,840
 But in a vehicle that holds six individuals,

3007
01:23:19,840 --> 01:23:21,840
 you're less likely to remain anonymous.

3008
01:23:21,840 --> 01:23:24,840
 In talking with the social service agencies,

3009
01:23:24,840 --> 01:23:27,840
 specifically United Way and Salvation Army,

3010
01:23:27,840 --> 01:23:32,840
 they felt like this transition would actually be a benefit

3011
01:23:33,000 --> 01:23:35,840
 to their clientele

3012
01:23:35,840 --> 01:23:38,840
 simply because it's a more direct service

3013
01:23:38,840 --> 01:23:40,840
 to get where they need to go.

3014
01:23:40,840 --> 01:23:43,840
 We do work with all of the social service agencies

3015
01:23:43,840 --> 01:23:45,840
 and provide discounted tickets.

3016
01:23:45,840 --> 01:23:47,840
 So many of the people that are riding

3017
01:23:47,840 --> 01:23:50,840
 are getting their passes directly from an agency.

3018
01:23:50,840 --> 01:23:52,840
 And so we would continue to do that,

3019
01:23:52,840 --> 01:23:54,840
 and they would have access to GoZone

3020
01:23:54,840 --> 01:23:57,840
 the same way that they have access to connect fixed route today.

3021
01:23:57,840 --> 01:23:58,840
 Thank you.

3022
01:23:58,840 --> 01:24:01,840
 And so that makes sense that, you know,

3023
01:24:02,000 --> 01:24:05,840
 the GoZone would be less likely to be used in this way.

3024
01:24:05,840 --> 01:24:07,840
 I'm wondering if, you know,

3025
01:24:07,840 --> 01:24:10,840
 because the UNT routes are remaining,

3026
01:24:10,840 --> 01:24:14,840
 will those routes be--

3027
01:24:14,840 --> 01:24:18,840
 are you imagining and seeing an increase

3028
01:24:18,840 --> 01:24:23,840
 in usage of UNT routes for that purpose?

3029
01:24:23,840 --> 01:24:26,840
 I mean, that's something that we will definitely monitor.

3030
01:24:26,840 --> 01:24:29,840
 But again, if somebody is getting onto a vehicle

3031
01:24:30,000 --> 01:24:32,840
 and they tend to kind of finding a shelter,

3032
01:24:32,840 --> 01:24:35,840
 a place to shelter from the weather or whatnot,

3033
01:24:35,840 --> 01:24:39,840
 our policy states, again, one full trip around the sun,

3034
01:24:39,840 --> 01:24:43,840
 you know, and then that individual would be asked to de-board.

3035
01:24:43,840 --> 01:24:45,840
 I would also say that, you know,

3036
01:24:45,840 --> 01:24:49,840
 we are continually working with the United Way and Salvation Army,

3037
01:24:49,840 --> 01:24:51,840
 Monsignor King, our Daily Bread.

3038
01:24:51,840 --> 01:24:53,840
 We're in constant communication with them.

3039
01:24:53,840 --> 01:24:56,840
 And, you know, DCTA stands ready to kind of serve

3040
01:24:56,840 --> 01:24:59,840
 when we do have those inclement weather situations.

3041
01:25:00,000 --> 01:25:01,840
 We partner with the City of Denton.

3042
01:25:01,840 --> 01:25:04,840
 And, you know, when the weather does get super high

3043
01:25:04,840 --> 01:25:06,840
 and, you know, extend past the threshold,

3044
01:25:06,840 --> 01:25:10,840
 that we do and we still would send out large buses

3045
01:25:10,840 --> 01:25:12,840
 to kind of bus people to a place

3046
01:25:12,840 --> 01:25:14,840
 where they can shelter that's climate controlled.

3047
01:25:14,840 --> 01:25:18,840
 So those type of services would still remain in place.

3048
01:25:18,840 --> 01:25:21,840
 Okay, yeah. Good. Thank you.

3049
01:25:21,840 --> 01:25:26,840
 And can you speak to the fees for--

3050
01:25:27,000 --> 01:25:31,840
 what the fees will be for the-- for students?

3051
01:25:31,840 --> 01:25:35,840
 So currently we have-- we're not final on that.

3052
01:25:35,840 --> 01:25:38,840
 So we are working very closely with UNT leadership

3053
01:25:38,840 --> 01:25:40,840
 and the UNT Transportation Department.

3054
01:25:40,840 --> 01:25:43,840
 So students ride the shuttle for free

3055
01:25:43,840 --> 01:25:46,840
 through their transportation fee that they pay with their tuition.

3056
01:25:46,840 --> 01:25:49,840
 So that would remain the same. That does not change at all.

3057
01:25:49,840 --> 01:25:54,840
 UNT pays DCTA an annual, what we call, connect access fee.

3058
01:25:55,000 --> 01:25:57,840
 And that is what allows UNT students, faculty,

3059
01:25:57,840 --> 01:26:00,840
 and staff to ride our connect services for free.

3060
01:26:00,840 --> 01:26:03,840
 We are working with UNT Transportation Department

3061
01:26:03,840 --> 01:26:05,840
 to reallocate that connect access fee

3062
01:26:05,840 --> 01:26:08,840
 so that students do have access to these services

3063
01:26:08,840 --> 01:26:11,840
 for, you know, for free of charge or maybe even a reduced fare.

3064
01:26:11,840 --> 01:26:13,840
 We don't have a final answer right now.

3065
01:26:13,840 --> 01:26:17,840
 We're waiting to hear back from the university in June

3066
01:26:17,840 --> 01:26:20,840
 about what their-- what their on-campus,

3067
01:26:20,840 --> 01:26:23,840
 you know, numbers are going to look like

3068
01:26:24,000 --> 01:26:27,840
 that would then help us kind of project ridership and whatnot.

3069
01:26:27,840 --> 01:26:29,840
 You know, if they're back to kind of pre-COVID levels,

3070
01:26:29,840 --> 01:26:32,840
 then we need to kind of readjust our service delivery.

3071
01:26:32,840 --> 01:26:34,840
 But we are having conversations with them regularly

3072
01:26:34,840 --> 01:26:36,840
 to address this question.

3073
01:26:36,840 --> 01:26:39,840
 Okay. Thank you. I'm just going to call more.

3074
01:26:39,840 --> 01:26:47,840
 If-- can you name, you know, one or more cities

3075
01:26:47,840 --> 01:26:50,840
 that have-- currently have programs

3076
01:26:51,000 --> 01:26:55,840
 that are as close as you can think of to the program

3077
01:26:55,840 --> 01:26:59,840
 you're-- that you're talking about now.

3078
01:26:59,840 --> 01:27:00,840
 Sure.

3079
01:27:00,840 --> 01:27:02,840
 I know it's unique, you know, but--

3080
01:27:02,840 --> 01:27:04,840
 Yeah. Yeah, absolutely.

3081
01:27:04,840 --> 01:27:06,840
 And I can actually send over a list after the meeting.

3082
01:27:06,840 --> 01:27:08,840
 I can provide a little bit more detail as well.

3083
01:27:08,840 --> 01:27:12,840
 But King County Metro is definitely--

3084
01:27:12,840 --> 01:27:14,840
 and I believe that that's in Atlanta.

3085
01:27:14,840 --> 01:27:16,840
 I don't want to jinx myself.

3086
01:27:16,840 --> 01:27:18,840
 I'm pretty sure-- I'm pretty sure it's in Atlanta.

3087
01:27:19,000 --> 01:27:20,840
 King County Metro is a program

3088
01:27:20,840 --> 01:27:22,840
 that we've looked at quite extensively.

3089
01:27:22,840 --> 01:27:24,840
 But we're also just looking in our neighborhood

3090
01:27:24,840 --> 01:27:27,840
 because it's specific to our landscape.

3091
01:27:27,840 --> 01:27:29,840
 Trinity Metro currently partners with them

3092
01:27:29,840 --> 01:27:32,840
 to provide zone-based service.

3093
01:27:32,840 --> 01:27:34,840
 And then the city of Arlington uses them

3094
01:27:34,840 --> 01:27:37,840
 as their sole transit program.

3095
01:27:37,840 --> 01:27:39,840
 And so we've spent quite a bit of time working

3096
01:27:39,840 --> 01:27:41,840
 with the city of Arlington as well as Trinity Metro

3097
01:27:41,840 --> 01:27:43,840
 to talk about the pros and cons of their programs,

3098
01:27:43,840 --> 01:27:45,840
 what they learned through implementation

3099
01:27:45,840 --> 01:27:48,840
 that we could, you know, adjust on the front end

3100
01:27:49,000 --> 01:27:51,840
 so that it's not a speed bump for folks once we launch.

3101
01:27:51,840 --> 01:27:53,840
 And so, you know, right in our backyard,

3102
01:27:53,840 --> 01:27:55,840
 we have two entities that are using the system

3103
01:27:55,840 --> 01:27:58,840
 very successfully.

3104
01:27:58,840 --> 01:27:59,840
 Thank you.

3105
01:27:59,840 --> 01:28:01,840
 And I will look into, you know,

3106
01:28:01,840 --> 01:28:04,840
 those cities and explore that.

3107
01:28:04,840 --> 01:28:07,840
 And then my last question is a question

3108
01:28:07,840 --> 01:28:11,840
 that might be for city staff,

3109
01:28:11,840 --> 01:28:12,840
 but it might also be for you.

3110
01:28:12,840 --> 01:28:15,840
 It's really for whoever can answer it.

3111
01:28:16,000 --> 01:28:18,840
 And it's about the...

3112
01:28:18,840 --> 01:28:20,840
 There was a consultant,

3113
01:28:20,840 --> 01:28:24,840
 and I'm not sure if she's still working for the city.

3114
01:28:24,840 --> 01:28:29,840
 I think, or Brandy something or other,

3115
01:28:29,840 --> 01:28:34,840
 and I believe she may be presented to council.

3116
01:28:34,840 --> 01:28:35,840
 Is she...

3117
01:28:35,840 --> 01:28:38,840
 And I don't know if she's on this call looking now at 11.

3118
01:28:38,840 --> 01:28:41,840
 But, you know, is she still...

3119
01:28:41,840 --> 01:28:43,840
 And she was a consultant, as I remember.

3120
01:28:43,840 --> 01:28:45,840
 Correct me if I'm wrong, for the city.

3121
01:28:46,000 --> 01:28:47,840
 For DCTA.

3122
01:28:47,840 --> 01:28:50,840
 So I was just wondering if someone from city staff,

3123
01:28:50,840 --> 01:28:51,840
 or you, if you know.

3124
01:28:51,840 --> 01:28:54,840
 But again, I assume it would be more of a city staff question.

3125
01:28:54,840 --> 01:28:58,840
 And I can speak to, is she still working,

3126
01:28:58,840 --> 01:29:00,840
 you know, for the city?

3127
01:29:00,840 --> 01:29:01,840
 Is she still working for us?

3128
01:29:01,840 --> 01:29:08,840
 What is she doing since she's a city contractor or consultant

3129
01:29:08,840 --> 01:29:10,840
 and haven't, you know, seen her at these meetings?

3130
01:29:10,840 --> 01:29:12,840
 I'd just be curious to know.

3131
01:29:12,840 --> 01:29:15,840
 So I can't answer that.

3132
01:29:16,000 --> 01:29:17,840
 The city of Denton and the city of Lewisville

3133
01:29:17,840 --> 01:29:19,840
 do contract with Brandy Bird

3134
01:29:19,840 --> 01:29:21,840
 for transportation-related services.

3135
01:29:21,840 --> 01:29:24,840
 As to the scope of work or what she's actively working on,

3136
01:29:24,840 --> 01:29:25,840
 I'm not sure.

3137
01:29:25,840 --> 01:29:27,840
 But I can tell you that she does attend

3138
01:29:27,840 --> 01:29:30,840
 all of our board meetings and that she is...

3139
01:29:30,840 --> 01:29:32,840
 She attended the roundtables that we held

3140
01:29:32,840 --> 01:29:35,840
 with all three of our member cities.

3141
01:29:35,840 --> 01:29:39,840
 And so she has been involved in this program

3142
01:29:39,840 --> 01:29:41,840
 in developing this service plan

3143
01:29:41,840 --> 01:29:44,840
 as far as consultation to those two cities.

3144
01:29:45,000 --> 01:29:46,840
 And so I would love...

3145
01:29:46,840 --> 01:29:48,840
 And I'll put this in as a request.

3146
01:29:48,840 --> 01:29:52,840
 And her last name is Byrd or B-I-R-D?

3147
01:29:52,840 --> 01:29:53,840
 I think it's B-I-R-D.

3148
01:29:53,840 --> 01:29:55,840
 B-I-R-D, okay.

3149
01:29:55,840 --> 01:30:00,840
 And Brandy, B-R-A-N-D-I or Y?

3150
01:30:00,840 --> 01:30:02,840
 I will send you her email.

3151
01:30:02,840 --> 01:30:04,840
 I can send you her contact information.

3152
01:30:04,840 --> 01:30:06,840
 Okay, that would be great.

3153
01:30:06,840 --> 01:30:09,840
 What I would love is that when this comes to council,

3154
01:30:10,000 --> 01:30:16,840
 it would be great for her to be there

3155
01:30:16,840 --> 01:30:19,840
 and to be able to address council since...

3156
01:30:19,840 --> 01:30:22,840
 And I'm not complaining about your report.

3157
01:30:22,840 --> 01:30:23,840
 I'm just thinking...

3158
01:30:23,840 --> 01:30:26,840
 And not even instead of you necessarily,

3159
01:30:26,840 --> 01:30:28,840
 but at least in addition,

3160
01:30:28,840 --> 01:30:30,840
 so that somebody...

3161
01:30:30,840 --> 01:30:31,840
 If this is somebody who...

3162
01:30:31,840 --> 01:30:36,840
 Because I didn't realize until after she was hired

3163
01:30:36,840 --> 01:30:38,840
 that she was working for council

3164
01:30:39,000 --> 01:30:40,840
 and she was the consultant.

3165
01:30:40,840 --> 01:30:42,840
 And I'm still exactly not sure kind of what her role is,

3166
01:30:42,840 --> 01:30:46,840
 but I would love to hear from her as a consultant for this city,

3167
01:30:46,840 --> 01:30:47,840
 apparently for Louisville too,

3168
01:30:47,840 --> 01:30:52,840
 but really just in her capacity as consultant for City of Denton.

3169
01:30:52,840 --> 01:30:55,840
 I have to say, I've never heard of her.

3170
01:30:55,840 --> 01:30:57,840
 I wasn't aware that this person existed.

3171
01:30:57,840 --> 01:31:02,840
 Yeah, and I'm trying to remember if she presented to council...

3172
01:31:02,840 --> 01:31:03,840
 I'm so bad with names.

3173
01:31:03,840 --> 01:31:05,840
 Oh, she did, I really apologize.

3174
01:31:06,000 --> 01:31:09,840
 She was on the Denton City Council in January,

3175
01:31:09,840 --> 01:31:12,840
 her and our chair Chris Watts presented to the Denton City Council.

3176
01:31:12,840 --> 01:31:15,840
 Yeah, and so, yeah, I would just like...

3177
01:31:15,840 --> 01:31:22,840
 If she's still on the contracting with the city,

3178
01:31:22,840 --> 01:31:27,840
 I would like to hear from her as a consultant.

3179
01:31:27,840 --> 01:31:28,840
 Sure, and I think...

3180
01:31:28,840 --> 01:31:32,840
 I'll be ready for the next presentation to council.

3181
01:31:33,000 --> 01:31:36,840
 So I believe we confirmed June 8th

3182
01:31:36,840 --> 01:31:39,840
 as a presentation date just yesterday.

3183
01:31:39,840 --> 01:31:44,840
 And I did receive an email from Sarah Hensley confirming that

3184
01:31:44,840 --> 01:31:46,840
 and we notified our board.

3185
01:31:46,840 --> 01:31:49,840
 And I believe our chair, Chris Watts,

3186
01:31:49,840 --> 01:31:51,840
 is interested in doing some of the presentation as well.

3187
01:31:51,840 --> 01:31:54,840
 So I think we just have some components of that to work through,

3188
01:31:54,840 --> 01:31:58,840
 but I'll definitely include that in my confirmation back to Sarah.

3189
01:31:59,000 --> 01:32:02,840
 I think that request, if she's a employee of the city,

3190
01:32:02,840 --> 01:32:04,840
 would go through our staff,

3191
01:32:04,840 --> 01:32:08,840
 but I appreciate the assistance.

3192
01:32:08,840 --> 01:32:10,840
 Yeah, and thank you, yeah, I agree.

3193
01:32:10,840 --> 01:32:12,840
 And can someone from our staff say is she...

3194
01:32:12,840 --> 01:32:13,840
 So she is...

3195
01:32:13,840 --> 01:32:18,840
 How long will she be in the consultant role?

3196
01:32:18,840 --> 01:32:19,840
 Council Member Armitage,

3197
01:32:19,840 --> 01:32:22,840
 I cannot answer the specifics about her contract

3198
01:32:22,840 --> 01:32:24,840
 or what she is currently working on.

3199
01:32:24,840 --> 01:32:27,840
 I know she is working on the project that Nicole mentioned

3200
01:32:28,000 --> 01:32:30,840
 and I also know that she is working on things

3201
01:32:30,840 --> 01:32:32,840
 with the city manager's office,

3202
01:32:32,840 --> 01:32:34,840
 but I will pass along your comments

3203
01:32:34,840 --> 01:32:36,840
 to the city manager's office

3204
01:32:36,840 --> 01:32:38,840
 so that we can coordinate that appropriately

3205
01:32:38,840 --> 01:32:40,840
 for the June 8th presentation.

3206
01:32:40,840 --> 01:32:42,840
 Okay, that would be great.

3207
01:32:42,840 --> 01:32:45,840
 And maybe kind of a Friday report about...

3208
01:32:45,840 --> 01:32:46,840
 Here is our...

3209
01:32:46,840 --> 01:32:48,840
 I don't know, meet our consultant.

3210
01:32:48,840 --> 01:32:50,840
 This is what this person is...

3211
01:32:50,840 --> 01:32:53,840
 This is what this job is.

3212
01:32:53,840 --> 01:32:55,840
 I understand it's not a permanent job,

3213
01:32:56,000 --> 01:32:58,840
 but this is what they do.

3214
01:32:58,840 --> 01:33:03,840
 I would just love to just have a better sense of that.

3215
01:33:03,840 --> 01:33:05,840
 Sure, I can discuss that

3216
01:33:05,840 --> 01:33:07,840
 with the city manager's office, no problem.

3217
01:33:07,840 --> 01:33:10,840
 Thanks.

3218
01:33:10,840 --> 01:33:12,840
 Anything else?

3219
01:33:12,840 --> 01:33:14,840
 Just here for questions.

3220
01:33:14,840 --> 01:33:15,840
 Anything else you have?

3221
01:33:15,840 --> 01:33:16,840
 Again, I...

3222
01:33:16,840 --> 01:33:17,840
 No, I've got mine.

3223
01:33:17,840 --> 01:33:19,840
 I just wanted to hear Council Member Armitage

3224
01:33:19,840 --> 01:33:22,840
 say what that's called first.

3225
01:33:23,000 --> 01:33:25,840
 So, yeah, thanks for such a thorough presentation

3226
01:33:25,840 --> 01:33:27,840
 and for your patience

3227
01:33:27,840 --> 01:33:31,840
 and responding to all of our many questions.

3228
01:33:31,840 --> 01:33:33,840
 I've got a few.

3229
01:33:33,840 --> 01:33:35,840
 One is, how would...

3230
01:33:35,840 --> 01:33:42,840
 There's a potential affordable housing complex

3231
01:33:42,840 --> 01:33:44,840
 that may go up in the vintage area.

3232
01:33:44,840 --> 01:33:47,840
 They've got a resolution of no objection,

3233
01:33:47,840 --> 01:33:48,840
 I think, from the city.

3234
01:33:48,840 --> 01:33:50,840
 So this is a weight off.

3235
01:33:51,000 --> 01:33:53,840
 One of the issues that's been raised by people in the area

3236
01:33:53,840 --> 01:33:59,840
 is that that would be served by public transit.

3237
01:33:59,840 --> 01:34:02,840
 And I asked if it would be served

3238
01:34:02,840 --> 01:34:05,840
 in a contemplated new service,

3239
01:34:05,840 --> 01:34:07,840
 and it's not apparently in the service area.

3240
01:34:07,840 --> 01:34:13,840
 So how would you go about adding service areas

3241
01:34:13,840 --> 01:34:16,840
 to what's currently proposed

3242
01:34:16,840 --> 01:34:18,840
 if the need was demonstrated?

3243
01:34:19,000 --> 01:34:21,840
 Sure. So the great...

3244
01:34:21,840 --> 01:34:23,840
 One of the benefits of this on-demand service

3245
01:34:23,840 --> 01:34:26,840
 is the flexibility of the ozone boundary.

3246
01:34:26,840 --> 01:34:28,840
 So our planning department stays in contact

3247
01:34:28,840 --> 01:34:30,840
 with the planning departments for our three member cities

3248
01:34:30,840 --> 01:34:33,840
 and they stay abreast of any new developments

3249
01:34:33,840 --> 01:34:35,840
 or any major changes that are going to happen

3250
01:34:35,840 --> 01:34:37,840
 that would drive density.

3251
01:34:37,840 --> 01:34:39,840
 So not even just living areas,

3252
01:34:39,840 --> 01:34:45,840
 but also maybe shopping and new shopping centers

3253
01:34:45,840 --> 01:34:46,840
 that might go in

3254
01:34:46,840 --> 01:34:48,840
 that we would need to provide service to.

3255
01:34:49,000 --> 01:34:51,840
 And so they feed that information to us

3256
01:34:51,840 --> 01:34:53,840
 to say, like, here's the timing

3257
01:34:53,840 --> 01:34:56,840
 that this new living area or this new residential area

3258
01:34:56,840 --> 01:34:59,840
 or this new shopping center is going to go into place

3259
01:34:59,840 --> 01:35:03,840
 so that we can then plan to see what it would cost

3260
01:35:03,840 --> 01:35:07,840
 to expand the zone or to create an island zone

3261
01:35:07,840 --> 01:35:09,840
 specifically for that purpose.

3262
01:35:09,840 --> 01:35:11,840
 And so we would project,

3263
01:35:11,840 --> 01:35:13,840
 we would determine what that plan looked like,

3264
01:35:13,840 --> 01:35:15,840
 we would get the pricing models together,

3265
01:35:15,840 --> 01:35:17,840
 and then we would take that to our board

3266
01:35:18,000 --> 01:35:19,840
 for consideration and approval.

3267
01:35:19,840 --> 01:35:20,840
 But that's one of the flexible things

3268
01:35:20,840 --> 01:35:22,840
 about the ozone on-demand service

3269
01:35:22,840 --> 01:35:25,840
 is that the boundary is very nimble

3270
01:35:25,840 --> 01:35:26,840
 and it doesn't take much time

3271
01:35:26,840 --> 01:35:28,840
 because they lease the vehicles.

3272
01:35:28,840 --> 01:35:29,840
 So to put it into perspective,

3273
01:35:29,840 --> 01:35:31,840
 like, a large bus that DCTA purchases

3274
01:35:31,840 --> 01:35:33,840
 could take two years to procure.

3275
01:35:33,840 --> 01:35:35,840
 Well, because they lease their vehicles,

3276
01:35:35,840 --> 01:35:38,840
 they can scale up and scale down very, very easily

3277
01:35:38,840 --> 01:35:40,840
 within, like, a couple of weeks.

3278
01:35:40,840 --> 01:35:43,840
 The geography is not dependent on the location of rails,

3279
01:35:43,840 --> 01:35:46,840
 for instance, or overhead wires or anything like that.

3280
01:35:47,000 --> 01:35:49,840
 So the key communication

3281
01:35:49,840 --> 01:35:52,840
 is our development department to DCTA.

3282
01:35:52,840 --> 01:35:56,840
 Yes, and then we have great relationships, yeah.

3283
01:35:56,840 --> 01:35:59,840
 Okay, that's very helpful to understand.

3284
01:35:59,840 --> 01:36:03,840
 Regarding the case studies that are out there,

3285
01:36:03,840 --> 01:36:05,840
 the M-cities that are deployed,

3286
01:36:05,840 --> 01:36:07,840
 I'll not make you go through the detail.

3287
01:36:07,840 --> 01:36:11,840
 I've heard comments that there are areas

3288
01:36:12,000 --> 01:36:17,840
 where it's sort of flipped back to fixed routes later.

3289
01:36:17,840 --> 01:36:20,840
 But I imagine you've looked at cases

3290
01:36:20,840 --> 01:36:23,840
 that didn't indicate to you that that would be coming.

3291
01:36:23,840 --> 01:36:27,840
 But what is the sort of total landscape of the case studies?

3292
01:36:27,840 --> 01:36:31,840
 Like, you know, some of the time it flips back,

3293
01:36:31,840 --> 01:36:34,840
 most of the time it doesn't or never does?

3294
01:36:34,840 --> 01:36:37,840
 What's your sort of general learning from the case studies?

3295
01:36:38,000 --> 01:36:42,840
 Sure, so the large majority of the case studies that we have read

3296
01:36:42,840 --> 01:36:44,840
 shows that the service was successful

3297
01:36:44,840 --> 01:36:47,840
 and it was so successful that the demand for ridership was so great

3298
01:36:47,840 --> 01:36:50,840
 that they ended up expanding their service.

3299
01:36:50,840 --> 01:36:52,840
 So adding more vehicles

3300
01:36:52,840 --> 01:36:55,840
 in order to keep that wait time down.

3301
01:36:55,840 --> 01:36:58,840
 There have been a few, I'll count on one hand,

3302
01:36:58,840 --> 01:37:01,840
 a few instances within those case studies

3303
01:37:01,840 --> 01:37:04,840
 that have said, like, for a specific,

3304
01:37:04,840 --> 01:37:06,840
 they pulled out an existing fixed route

3305
01:37:07,000 --> 01:37:08,840
 and replaced it with on-demand.

3306
01:37:08,840 --> 01:37:13,840
 And the ridership wasn't so great with that origin and destination.

3307
01:37:13,840 --> 01:37:17,840
 And so the agency maybe they took away four routes

3308
01:37:17,840 --> 01:37:19,840
 but they added one back in.

3309
01:37:19,840 --> 01:37:22,840
 So we do have the flexibility to do that,

3310
01:37:22,840 --> 01:37:24,840
 even if we, you know, propose,

3311
01:37:24,840 --> 01:37:28,840
 if what is, if the public feedback does not adjust anything

3312
01:37:28,840 --> 01:37:30,840
 in the existing proposed service,

3313
01:37:30,840 --> 01:37:32,840
 and we look at that on September 7,

3314
01:37:32,840 --> 01:37:35,840
 we still have flexibility to add things back in

3315
01:37:36,000 --> 01:37:38,840
 if our board so chooses.

3316
01:37:38,840 --> 01:37:41,840
 And we will retain fleet for that purpose.

3317
01:37:41,840 --> 01:37:44,840
 So we're not saying September 7,

3318
01:37:44,840 --> 01:37:47,840
 like, let's get rid of, you know, all of our buses and whatnot.

3319
01:37:47,840 --> 01:37:51,840
 We're gonna retain that so that we can be nimble

3320
01:37:51,840 --> 01:37:54,840
 and bounce back somewhat if needed.

3321
01:37:54,840 --> 01:37:57,840
 But I will say that the majority of the case studies that we have read

3322
01:37:57,840 --> 01:38:01,840
 have said that the service is very successful

3323
01:38:02,000 --> 01:38:07,840
 and that it has actually spurred growth within those services.

3324
01:38:07,840 --> 01:38:10,840
 Is there any indication in those, you know,

3325
01:38:10,840 --> 01:38:12,840
 minority of cases where it hasn't worked out

3326
01:38:12,840 --> 01:38:14,840
 kind of what the factors were?

3327
01:38:14,840 --> 01:38:16,840
 Like, what's the indication of, you know,

3328
01:38:16,840 --> 01:38:19,840
 kind of the critical success factor?

3329
01:38:19,840 --> 01:38:20,840
 Sure.

3330
01:38:20,840 --> 01:38:24,840
 So the service will have, like, standard KPIs.

3331
01:38:24,840 --> 01:38:27,840
 And so that will be, like, the number of passengers

3332
01:38:28,000 --> 01:38:31,840
 that have booked and traveled on the service per service hour,

3333
01:38:31,840 --> 01:38:34,840
 the number of people that are in each of the vehicles,

3334
01:38:34,840 --> 01:38:36,840
 the on-time performance as related to--

3335
01:38:36,840 --> 01:38:38,840
 I'm sorry, I don't think it's clear in the way I put that.

3336
01:38:38,840 --> 01:38:41,840
 I mean, in the cases that are out there that have already occurred,

3337
01:38:41,840 --> 01:38:45,840
 what has been the critical success factor

3338
01:38:45,840 --> 01:38:47,840
 that didn't work in a minority of cases?

3339
01:38:47,840 --> 01:38:50,840
 Like, what would be the circumstance

3340
01:38:50,840 --> 01:38:53,840
 that would make it need to flip back?

3341
01:38:53,840 --> 01:38:54,840
 Sure.

3342
01:38:55,000 --> 01:38:58,840
 Off the top of my head, it's always primarily low ridership

3343
01:38:58,840 --> 01:39:02,840
 is the key surface indicator.

3344
01:39:02,840 --> 01:39:05,840
 But as they looked into that, there were other factors

3345
01:39:05,840 --> 01:39:07,840
 based on each case study that indicated

3346
01:39:07,840 --> 01:39:10,840
 what was leading to the low ridership.

3347
01:39:10,840 --> 01:39:13,840
 I would have to go back and pull the specifics.

3348
01:39:13,840 --> 01:39:17,840
 Wait times-- was wait times a part of it?

3349
01:39:17,840 --> 01:39:19,840
 If you will allow, I will go back to those--

3350
01:39:19,840 --> 01:39:20,840
 Oh, sure.

3351
01:39:20,840 --> 01:39:22,840
 --and provide you with the details.

3352
01:39:23,000 --> 01:39:25,840
 I haven't read them in a few months.

3353
01:39:25,840 --> 01:39:28,840
 But they were all based on low ridership.

3354
01:39:28,840 --> 01:39:30,840
 But I know that they did a deep dive

3355
01:39:30,840 --> 01:39:33,840
 into what was the underlying cause of the low ridership.

3356
01:39:33,840 --> 01:39:34,840
 The low ridership, yeah.

3357
01:39:34,840 --> 01:39:35,840
 I'm more into the underlying cause.

3358
01:39:35,840 --> 01:39:37,840
 Sort of low ridership, obviously.

3359
01:39:37,840 --> 01:39:41,840
 But is it a certain kind of community

3360
01:39:41,840 --> 01:39:45,840
 or certain populations it doesn't work for?

3361
01:39:45,840 --> 01:39:50,840
 Or was it something about the way that the program was managed,

3362
01:39:51,000 --> 01:39:52,840
 which would be great if it were that,

3363
01:39:52,840 --> 01:39:56,840
 because you have the opportunity to not make the same mistakes?

3364
01:39:56,840 --> 01:39:57,840
 Sure.

3365
01:39:57,840 --> 01:39:58,840
 Absolutely, yes.

3366
01:39:58,840 --> 01:39:59,840
 I will follow up with that information.

3367
01:39:59,840 --> 01:40:01,840
 I think that would be awesome to understand better.

3368
01:40:01,840 --> 01:40:03,840
 Thank you.

3369
01:40:03,840 --> 01:40:07,840
 And incidentally, you talked about we're continuing to--

3370
01:40:07,840 --> 01:40:12,840
 or you'll continue to own some bus fleet in case that's needed.

3371
01:40:12,840 --> 01:40:14,840
 But the bus service--

3372
01:40:14,840 --> 01:40:16,840
 I think this is not generally understood.

3373
01:40:16,840 --> 01:40:18,840
 I'm going to make sure I understand it right.

3374
01:40:19,000 --> 01:40:21,840
 It's owned by DCTA now anyway, right?

3375
01:40:21,840 --> 01:40:24,840
 You're talking about going from one outsourced service

3376
01:40:24,840 --> 01:40:26,840
 to a different outsourced service.

3377
01:40:26,840 --> 01:40:27,840
 Is that accurate?

3378
01:40:27,840 --> 01:40:31,840
 So we own all of the fleet, the facilities,

3379
01:40:31,840 --> 01:40:33,840
 the software services.

3380
01:40:33,840 --> 01:40:37,840
 We own all of that, but we contract out the labor.

3381
01:40:37,840 --> 01:40:39,840
 Our bus service is currently contracted out

3382
01:40:39,840 --> 01:40:42,840
 to the North Texas Mobility Corporation for that service.

3383
01:40:42,840 --> 01:40:45,840
 Prior to NTMC, it was contracted out to First Transit.

3384
01:40:45,840 --> 01:40:48,840
 And that's a locally owned company?

3385
01:40:49,000 --> 01:40:49,840
 It has no--

3386
01:40:49,840 --> 01:40:53,840
 NTMC is a local government corporation that's

3387
01:40:53,840 --> 01:40:55,840
 actually a subsidiary of DCTA.

3388
01:40:55,840 --> 01:40:56,840
 Oh, OK.

3389
01:40:56,840 --> 01:40:57,840
 Interesting.

3390
01:40:57,840 --> 01:41:01,840
 I did not understand that.

3391
01:41:01,840 --> 01:41:03,840
 Since labor-- you brought up labor.

3392
01:41:03,840 --> 01:41:05,840
 That's a good segue into my next comment.

3393
01:41:05,840 --> 01:41:08,840
 I'm going to just express what I would think would be ideal.

3394
01:41:08,840 --> 01:41:10,840
 And then you could tell me, like, yeah,

3395
01:41:10,840 --> 01:41:12,840
 that's exactly what we're doing.

3396
01:41:12,840 --> 01:41:15,840
 Because it could be.

3397
01:41:16,000 --> 01:41:20,840
 The bus drivers have been in that subset of people

3398
01:41:20,840 --> 01:41:22,840
 in our community who have really been

3399
01:41:22,840 --> 01:41:26,840
 the front line heroes through the pandemic.

3400
01:41:26,840 --> 01:41:29,840
 They took personal risk to their life

3401
01:41:29,840 --> 01:41:32,840
 and safety to continue to provide transportation

3402
01:41:32,840 --> 01:41:36,840
 to people who need it.

3403
01:41:36,840 --> 01:41:40,840
 And I would hope that we're not going

3404
01:41:40,840 --> 01:41:42,840
 to turn our back on them.

3405
01:41:43,000 --> 01:41:46,840
 So my ideal scenario would be there's a certain number of jobs

3406
01:41:46,840 --> 01:41:48,840
 that aren't going to be needed because they're

3407
01:41:48,840 --> 01:41:50,840
 driving vehicles that aren't going to be on the road,

3408
01:41:50,840 --> 01:41:53,840
 at least for a while, at least until different decisions are

3409
01:41:53,840 --> 01:41:54,840
 made.

3410
01:41:54,840 --> 01:41:56,840
 But there's a whole bunch of new jobs

3411
01:41:56,840 --> 01:41:59,840
 because it's going to be these other drivers.

3412
01:41:59,840 --> 01:42:05,840
 And I would hope that a kind of requirement of the contract

3413
01:42:06,000 --> 01:42:13,840
 with VIA would be that our drivers, existing group of drivers,

3414
01:42:13,840 --> 01:42:16,840
 would be first in line and would maintain their wages

3415
01:42:16,840 --> 01:42:17,840
 and benefits.

3416
01:42:17,840 --> 01:42:19,840
 Now, I'm kind of agnostic, or it's

3417
01:42:19,840 --> 01:42:26,840
 a conversation for another day, about whether that class of job

3418
01:42:26,840 --> 01:42:27,840
 stays that way forever.

3419
01:42:27,840 --> 01:42:30,840
 I mean, we don't pay people to be weavers when we have--

3420
01:42:30,840 --> 01:42:35,840
 when we change technologies and so on.

3421
01:42:36,000 --> 01:42:38,840
 But those people who stood by us,

3422
01:42:38,840 --> 01:42:40,840
 I would hope that we stand by them.

3423
01:42:40,840 --> 01:42:44,840
 So how close am I to the envisioned process?

3424
01:42:44,840 --> 01:42:46,840
 Pretty close.

3425
01:42:46,840 --> 01:42:48,840
 So the plan right now is we have been

3426
01:42:48,840 --> 01:42:51,840
 in constant communication with both NTMC leadership

3427
01:42:51,840 --> 01:42:55,840
 as well as the Amalgamated Transit Union, Chapter 1338,

3428
01:42:55,840 --> 01:43:00,840
 who oversees all of the operators

3429
01:43:00,840 --> 01:43:02,840
 and represents all of the operators for NTMC.

3430
01:43:02,840 --> 01:43:04,840
 And so I believe Kenneth Day spoke at the council meeting

3431
01:43:05,000 --> 01:43:06,840
 yesterday.

3432
01:43:06,840 --> 01:43:09,840
 We've been communicating with them for probably six-plus

3433
01:43:09,840 --> 01:43:12,840
 months just to kind of let them know this is what's happening.

3434
01:43:12,840 --> 01:43:14,840
 We want to make sure that we're doing this in alignment

3435
01:43:14,840 --> 01:43:18,840
 with both NTMC and the union.

3436
01:43:18,840 --> 01:43:21,840
 We do recognize that there will be a reduction

3437
01:43:21,840 --> 01:43:23,840
 in force of operators.

3438
01:43:23,840 --> 01:43:27,840
 It's pretty standard.

3439
01:43:27,840 --> 01:43:29,840
 As we scale service down for the summer,

3440
01:43:29,840 --> 01:43:30,840
 the same thing happens.

3441
01:43:30,840 --> 01:43:34,840
 As we scale service up, we end up adding positions.

3442
01:43:35,000 --> 01:43:37,840
 But we're working very closely with NTMC

3443
01:43:37,840 --> 01:43:41,840
 to make sure that they're minimizing that impact

3444
01:43:41,840 --> 01:43:43,840
 as much as possible because we still

3445
01:43:43,840 --> 01:43:45,840
 have service to provide, right?

3446
01:43:45,840 --> 01:43:50,840
 So we are also working with VIA to hold a job fair

3447
01:43:50,840 --> 01:43:53,840
 specifically to what you just stated

3448
01:43:53,840 --> 01:43:56,840
 that operators that would be impacted by the reduction

3449
01:43:56,840 --> 01:43:59,840
 in force would have the first opportunity

3450
01:43:59,840 --> 01:44:02,840
 to apply for those jobs within VIA.

3451
01:44:03,000 --> 01:44:04,840
 VIA has their own salary structure.

3452
01:44:04,840 --> 01:44:06,840
 They're contracted employees.

3453
01:44:06,840 --> 01:44:10,840
 They do not provide benefits, but their hourly wage

3454
01:44:10,840 --> 01:44:15,840
 has received very positive feedback.

3455
01:44:15,840 --> 01:44:17,840
 And so we would work with VIA.

3456
01:44:17,840 --> 01:44:19,840
 I mean, there's more than 30 jobs that would be available.

3457
01:44:19,840 --> 01:44:22,840
 We would work with VIA to kind of hold a job fair

3458
01:44:22,840 --> 01:44:26,840
 and give the operators impacted by the reduction in force

3459
01:44:26,840 --> 01:44:28,840
 the first opportunity to apply for the job

3460
01:44:28,840 --> 01:44:30,840
 and fill those roles before those jobs

3461
01:44:31,000 --> 01:44:33,840
 are open to the public.

3462
01:44:33,840 --> 01:44:35,840
 I would hope--

3463
01:44:35,840 --> 01:44:37,840
 I won't ask you to respond to this,

3464
01:44:37,840 --> 01:44:39,840
 but I would hope that we would look

3465
01:44:39,840 --> 01:44:44,840
 to what we could do to keep them whole

3466
01:44:44,840 --> 01:44:48,840
 if what's being offered is not the same.

3467
01:44:48,840 --> 01:44:50,840
 Because I don't think--

3468
01:44:50,840 --> 01:44:56,840
 I'm so aligned with the improvement of service,

3469
01:44:56,840 --> 01:44:59,840
 with the added hours, with the ability to wait inside

3470
01:45:00,000 --> 01:45:04,840
 instead of out in the rain and the sun.

3471
01:45:04,840 --> 01:45:07,840
 And I put no--

3472
01:45:07,840 --> 01:45:11,840
 I do not romanticize the value of running empty buses

3473
01:45:11,840 --> 01:45:12,840
 around the city.

3474
01:45:12,840 --> 01:45:14,840
 Maybe someday our land use will be different

3475
01:45:14,840 --> 01:45:16,840
 and that would be a great solution.

3476
01:45:16,840 --> 01:45:18,840
 But in the short run, I don't see--

3477
01:45:18,840 --> 01:45:20,840
 put any value in running empty buses.

3478
01:45:20,840 --> 01:45:23,840
 So I think the idea of efficiently providing

3479
01:45:23,840 --> 01:45:25,840
 better service to more people in more areas

3480
01:45:25,840 --> 01:45:27,840
 for more time all for it, but I don't

3481
01:45:27,840 --> 01:45:29,840
 see that it's intrinsic to do that.

3482
01:45:30,000 --> 01:45:32,840
 That we hurt people who have stood by us.

3483
01:45:32,840 --> 01:45:34,840
 So I'm not going to ask you to respond to that.

3484
01:45:34,840 --> 01:45:36,840
 I will ask you to carry forward the suggestion

3485
01:45:36,840 --> 01:45:40,840
 of calling that one addition to Frank Toulou.

3486
01:45:40,840 --> 01:45:42,840
 Yes, sir.

3487
01:45:42,840 --> 01:45:52,840
 And I, too, am concerned about the jobs of--

3488
01:45:52,840 --> 01:45:56,840
 what is going to happen to current drivers

3489
01:45:57,000 --> 01:46:01,840
 who will not be needed by this new model.

3490
01:46:01,840 --> 01:46:08,840
 As well as for those who do decide to or are able

3491
01:46:08,840 --> 01:46:12,840
 to be employed by VIA if they would want that.

3492
01:46:12,840 --> 01:46:16,840
 That would be moving from a job with benefits

3493
01:46:16,840 --> 01:46:17,840
 to one with no benefits.

3494
01:46:17,840 --> 01:46:23,840
 So I would want to see that, at least

3495
01:46:24,000 --> 01:46:26,840
 during this trial period, that those benefits

3496
01:46:26,840 --> 01:46:28,840
 could be extended.

3497
01:46:28,840 --> 01:46:31,840
 That would be really critical.

3498
01:46:31,840 --> 01:46:34,840
 I will take that feedback directly to our board.

3499
01:46:34,840 --> 01:46:35,840
 You asked for input.

3500
01:46:35,840 --> 01:46:36,840
 You got it.

3501
01:46:36,840 --> 01:46:37,840
 That's right.

3502
01:46:37,840 --> 01:46:38,840
 All right.

3503
01:46:38,840 --> 01:46:41,840
 So if there's nothing else, thank you

3504
01:46:41,840 --> 01:46:45,840
 for your extended presence with us.

3505
01:46:45,840 --> 01:46:47,840
 Great preparation.

3506
01:46:47,840 --> 01:46:48,840
 I'll close the item.

3507
01:46:48,840 --> 01:46:49,840
 Great.

3508
01:46:49,840 --> 01:46:50,840
 Thank you.

3509
01:46:50,840 --> 01:46:51,840
 OK.

3510
01:46:51,840 --> 01:46:52,840
 Thanks, Nicole, so much.

3511
01:46:53,000 --> 01:46:53,840
 Great.

3512
01:46:53,840 --> 01:46:55,840
 So we have one item remaining, which

3513
01:46:55,840 --> 01:46:57,840
 is item D, staff reports.

3514
01:46:57,840 --> 01:47:01,840
 And open it up.

3515
01:47:01,840 --> 01:47:03,840
 It's open.

3516
01:47:03,840 --> 01:47:05,840
 And thank you, Councilmember Meltzer.

3517
01:47:05,840 --> 01:47:08,840
 I'm happy to present the staff report to you today.

3518
01:47:08,840 --> 01:47:10,840
 And I don't have a formal presentation, really.

3519
01:47:10,840 --> 01:47:12,840
 Today, what we're going to do is just

3520
01:47:12,840 --> 01:47:15,840
 bring you an update of the future agenda items

3521
01:47:15,840 --> 01:47:18,840
 that you placed on the agenda at the last meeting.

3522
01:47:18,840 --> 01:47:21,840
 And so the first thing I'd like to talk to you about today

3523
01:47:22,000 --> 01:47:25,840
 is the senior planner, bicycle, pedestrian, ADA coordinator

3524
01:47:25,840 --> 01:47:26,840
 position.

3525
01:47:26,840 --> 01:47:29,840
 As I promised, I told you I would be bringing you

3526
01:47:29,840 --> 01:47:32,840
 a monthly update on the position.

3527
01:47:32,840 --> 01:47:35,840
 We did hold our second round of interviews.

3528
01:47:35,840 --> 01:47:39,840
 And a candidate was selected and offered the position.

3529
01:47:39,840 --> 01:47:43,840
 He is coming into town today.

3530
01:47:43,840 --> 01:47:46,840
 And we will be visiting with him, with staff,

3531
01:47:46,840 --> 01:47:50,840
 answering questions and working through with him

3532
01:47:51,000 --> 01:47:52,840
 any of the questions that he might have.

3533
01:47:52,840 --> 01:47:55,840
 Also, really, he actually provided

3534
01:47:55,840 --> 01:47:58,840
 a very detailed list of things that he wants to understand.

3535
01:47:58,840 --> 01:48:02,840
 So we're very excited to have that conversation

3536
01:48:02,840 --> 01:48:06,840
 and look forward to bringing more information to you back

3537
01:48:06,840 --> 01:48:08,840
 at the next meeting in May.

3538
01:48:08,840 --> 01:48:11,840
 Can I ask a question about that?

3539
01:48:11,840 --> 01:48:18,840
 Can you let me know his name and how people can contact him?

3540
01:48:19,000 --> 01:48:22,840
 I'm guessing it's just firstname.lastname@cityofdenton.com.

3541
01:48:22,840 --> 01:48:31,840
 And then is it possible that his, if not his entire application,

3542
01:48:31,840 --> 01:48:36,840
 VITA or background or something can be made public,

3543
01:48:36,840 --> 01:48:38,840
 maybe in a kind of Friday report?

3544
01:48:38,840 --> 01:48:44,840
 Again, is that mention about Randy Bird kind of--

3545
01:48:44,840 --> 01:48:46,840
 We missed you for a couple of solos.

3546
01:48:47,000 --> 01:48:49,840
 Your background, et cetera.

3547
01:48:49,840 --> 01:48:52,840
 Councilmember Armitage, we missed you for a couple of solos.

3548
01:48:52,840 --> 01:48:55,840
 You kind of froze. You're frozen now.

3549
01:48:55,840 --> 01:48:58,840
 Oh, I'm sorry. Can you hear me now?

3550
01:48:58,840 --> 01:49:03,840
 Yeah, your back audio, your visual is still frozen.

3551
01:49:03,840 --> 01:49:06,840
 Okay.

3552
01:49:06,840 --> 01:49:10,840
 Now you are all frozen.

3553
01:49:10,840 --> 01:49:12,840
 Technology at its finest.

3554
01:49:12,840 --> 01:49:14,840
 Councilmember Armitage, I believe I understand

3555
01:49:15,000 --> 01:49:21,840
 your question is the specific contact information.

3556
01:49:21,840 --> 01:49:23,840
 Okay, there are some things better about meeting in person.

3557
01:49:23,840 --> 01:49:25,840
 I'm going to talk.

3558
01:49:25,840 --> 01:49:28,840
 I'm going to hold until, okay.

3559
01:49:28,840 --> 01:49:30,840
 I know she's turned her camera off.

3560
01:49:30,840 --> 01:49:32,840
 I don't want to interrupt her.

3561
01:49:32,840 --> 01:49:34,840
 And I want her to be able to hear this.

3562
01:49:34,840 --> 01:49:36,840
 Does this sound better? Is this better?

3563
01:49:36,840 --> 01:49:38,840
 Audio good.

3564
01:49:38,840 --> 01:49:40,840
 Yes, ma'am, I can hear you.

3565
01:49:41,000 --> 01:49:45,840
 So I will be happy to work with our Human Resources Department

3566
01:49:45,840 --> 01:49:47,840
 to answer those questions.

3567
01:49:47,840 --> 01:49:50,840
 We can provide a summary at this time.

3568
01:49:50,840 --> 01:49:54,840
 That individual does not have a city email address, obviously.

3569
01:49:54,840 --> 01:49:57,840
 But once, if he does accept that position,

3570
01:49:57,840 --> 01:49:59,840
 we'll be happy to share that information.

3571
01:49:59,840 --> 01:50:02,840
 But at this point, we're still working through the process

3572
01:50:02,840 --> 01:50:06,840
 of him looking and entertaining the position.

3573
01:50:06,840 --> 01:50:08,840
 And he has not formally accepted.

3574
01:50:09,000 --> 01:50:11,840
 So at this time, I'd like to work with our Human Resources--

3575
01:50:11,840 --> 01:50:12,840
 Oh, okay.

3576
01:50:12,840 --> 01:50:13,840
 Yes, ma'am.

3577
01:50:13,840 --> 01:50:15,840
 So until he has formally accepted it--

3578
01:50:15,840 --> 01:50:16,840
 Okay, I'm so sorry.

3579
01:50:16,840 --> 01:50:17,840
 Never mind.

3580
01:50:17,840 --> 01:50:18,840
 So then never mind.

3581
01:50:18,840 --> 01:50:19,840
 Yeah, I'm sorry.

3582
01:50:19,840 --> 01:50:20,840
 My bad.

3583
01:50:20,840 --> 01:50:21,840
 I misunderstood.

3584
01:50:21,840 --> 01:50:22,840
 So I take back that question then.

3585
01:50:22,840 --> 01:50:23,840
 I thought--

3586
01:50:23,840 --> 01:50:24,840
 No problem.

3587
01:50:24,840 --> 01:50:25,840
 I think today I was--

3588
01:50:25,840 --> 01:50:30,840
 I misinterpreted that as, oh, he's moving today.

3589
01:50:30,840 --> 01:50:32,840
 But that is not what you said.

3590
01:50:32,840 --> 01:50:35,840
 So anyway, so I will reel that back.

3591
01:50:35,840 --> 01:50:36,840
 Forget about that.

3592
01:50:37,000 --> 01:50:39,840
 But I know that if he does get hired--

3593
01:50:39,840 --> 01:50:41,840
 So he's the one finalist, right?

3594
01:50:41,840 --> 01:50:42,840
 He is the finalist.

3595
01:50:42,840 --> 01:50:43,840
 Yes, ma'am.

3596
01:50:43,840 --> 01:50:47,840
 So whoever the finalist is, I would like that of them--

3597
01:50:47,840 --> 01:50:49,840
 I'm sorry, not the finalist.

3598
01:50:49,840 --> 01:50:50,840
 The hires--

3599
01:50:50,840 --> 01:50:51,840
 Hire.

3600
01:50:51,840 --> 01:50:53,840
 --of them shortly after they get hired,

3601
01:50:53,840 --> 01:50:56,840
 thinking the Friday report about here's who they are,

3602
01:50:56,840 --> 01:50:58,840
 how to get in touch with them.

3603
01:50:58,840 --> 01:50:59,840
 Absolutely.

3604
01:50:59,840 --> 01:51:03,840
 And my goal is also to present that individual

3605
01:51:03,840 --> 01:51:05,840
 if he shall accept.

3606
01:51:06,000 --> 01:51:11,840
 If not, we will go back to the process of acquiring

3607
01:51:11,840 --> 01:51:15,840
 and facilitating another candidate if that happens.

3608
01:51:15,840 --> 01:51:18,840
 So we're hopeful with this process,

3609
01:51:18,840 --> 01:51:22,840
 and absolutely will be willing to bring him forward

3610
01:51:22,840 --> 01:51:24,840
 and introduce him to the committee

3611
01:51:24,840 --> 01:51:27,840
 and also to other boards and commissions

3612
01:51:27,840 --> 01:51:29,840
 that he needs to and will be involved with.

3613
01:51:29,840 --> 01:51:32,840
 So I appreciate that.

3614
01:51:33,000 --> 01:51:36,840
 The second item I wanted to bring up was one of the items

3615
01:51:36,840 --> 01:51:40,840
 that was on the agenda for the future agenda items.

3616
01:51:40,840 --> 01:51:46,840
 It was actually listed as item number, let's see, three.

3617
01:51:46,840 --> 01:51:53,840
 And it was in concern for the Highway 377 I-35 intersection

3618
01:51:53,840 --> 01:51:55,840
 and that interstate exchange.

3619
01:51:55,840 --> 01:51:59,840
 I understand at the time, Councilmember Ryan brought forward

3620
01:52:00,000 --> 01:52:03,840
 the question about when you're heading southbound

3621
01:52:03,840 --> 01:52:07,840
 on 377 Carroll Boulevard and going underneath 35,

3622
01:52:07,840 --> 01:52:11,840
 that there is either a left turn straight or a right turn.

3623
01:52:11,840 --> 01:52:14,840
 And at this time, we've been working with TxDOT

3624
01:52:14,840 --> 01:52:18,840
 and the city staff is actually conducting

3625
01:52:18,840 --> 01:52:20,840
 a traffic count for the intersection.

3626
01:52:20,840 --> 01:52:22,840
 This was per the request of TxDOT,

3627
01:52:22,840 --> 01:52:25,840
 which we received that data and that's completed,

3628
01:52:25,840 --> 01:52:27,840
 the collection's completed.

3629
01:52:27,840 --> 01:52:29,840
 We'll be sending it over to TxDOT for their review

3630
01:52:30,000 --> 01:52:32,840
 to discuss with them on any improvement measures

3631
01:52:32,840 --> 01:52:36,840
 that can be made to either signing or striping

3632
01:52:36,840 --> 01:52:40,840
 based on the results of that traffic count.

3633
01:52:40,840 --> 01:52:43,840
 So just wanted to give you an update that that's in progress.

3634
01:52:43,840 --> 01:52:45,840
 We appreciate you bringing that forward.

3635
01:52:45,840 --> 01:52:47,840
 The next item that was brought forward

3636
01:52:47,840 --> 01:52:49,840
 was also by Councilmember Ryan.

3637
01:52:49,840 --> 01:52:52,840
 It's item number four, which is Hobson Lane.

3638
01:52:52,840 --> 01:52:56,840
 He was concerned about traffic that's traveling on Teasley

3639
01:52:57,000 --> 01:52:59,840
 and a right-hand turn onto Hobson.

3640
01:52:59,840 --> 01:53:02,840
 City staff has evaluated that intersection

3641
01:53:02,840 --> 01:53:06,840
 and plans to make some needed improvements to the roadway,

3642
01:53:06,840 --> 01:53:09,840
 including some repairs at the intersection,

3643
01:53:09,840 --> 01:53:11,840
 along with relocating the stop bars

3644
01:53:11,840 --> 01:53:14,840
 on both of the lanes at the intersection.

3645
01:53:14,840 --> 01:53:17,840
 What this will do is increase the turning movement

3646
01:53:17,840 --> 01:53:21,840
 from Teasley onto Hobson and allow for wider turns.

3647
01:53:21,840 --> 01:53:25,840
 The question and concern was in relation to the fact

3648
01:53:26,000 --> 01:53:28,840
 that those individuals who were driving a truck

3649
01:53:28,840 --> 01:53:31,840
 and pulling a trailer were having a very hard time

3650
01:53:31,840 --> 01:53:34,840
 navigating that turn as somebody was sitting at the stop bar

3651
01:53:34,840 --> 01:53:36,840
 on Hobson Lane.

3652
01:53:36,840 --> 01:53:40,840
 And so we are hoping and looking for those improvement measures

3653
01:53:40,840 --> 01:53:42,840
 and those are ongoing.

3654
01:53:42,840 --> 01:53:48,840
 And so definitely excited about having those improvements made.

3655
01:53:48,840 --> 01:53:52,840
 The next request came from actually you, Councilmember Meltzer,

3656
01:53:53,000 --> 01:53:56,840
 was the item number five on your agenda.

3657
01:53:56,840 --> 01:53:59,840
 It was specifically related to West Oak and Bradley

3658
01:53:59,840 --> 01:54:01,840
 and the concerns.

3659
01:54:01,840 --> 01:54:05,840
 I believe the terminology used maybe was roller coaster

3660
01:54:05,840 --> 01:54:07,840
 or something of that sort.

3661
01:54:07,840 --> 01:54:11,840
 So we wanted to address your concerns there.

3662
01:54:11,840 --> 01:54:13,840
 After further evaluation,

3663
01:54:13,840 --> 01:54:16,840
 it appears that the previous design standards

3664
01:54:16,840 --> 01:54:19,840
 that have been used for roadway construction

3665
01:54:20,000 --> 01:54:23,840
 did not always require that soil samples of existing conditions

3666
01:54:23,840 --> 01:54:26,840
 were completed prior to design and construction.

3667
01:54:26,840 --> 01:54:28,840
 The design standards...

3668
01:54:28,840 --> 01:54:30,840
 Did that shock you to find that?

3669
01:54:30,840 --> 01:54:33,840
 I mean, I noted that in preparation,

3670
01:54:33,840 --> 01:54:36,840
 like that we didn't ask for soil samples before.

3671
01:54:36,840 --> 01:54:38,840
 I was staggered to read that.

3672
01:54:38,840 --> 01:54:42,840
 Well, what I will tell you is there is a soil, you know,

3673
01:54:42,840 --> 01:54:45,840
 description and map that basically shows

3674
01:54:45,840 --> 01:54:48,840
 what the different soil types are throughout the city.

3675
01:54:49,000 --> 01:54:50,840
 Those are the generalizations that are used

3676
01:54:50,840 --> 01:54:52,840
 for the different pavement sections

3677
01:54:52,840 --> 01:54:55,840
 and the different subgrade, subbase

3678
01:54:55,840 --> 01:54:57,840
 that's used in roadway construction.

3679
01:54:57,840 --> 01:55:00,840
 What we've found is it's a better practice

3680
01:55:00,840 --> 01:55:02,840
 to actually perform the soil samples

3681
01:55:02,840 --> 01:55:07,840
 to get an actual, you know, on-the-ground explanation

3682
01:55:07,840 --> 01:55:09,840
 of exactly what's happening in that area.

3683
01:55:09,840 --> 01:55:13,840
 So now that the soil samples are actually being pulled and taken,

3684
01:55:13,840 --> 01:55:16,840
 then we can look at that and an engineer can determine

3685
01:55:17,000 --> 01:55:19,840
 what actually the subgrade and subbase should be,

3686
01:55:19,840 --> 01:55:21,840
 if there's any improvement measures.

3687
01:55:21,840 --> 01:55:24,840
 There's many different, you know, I would say recipes,

3688
01:55:24,840 --> 01:55:26,840
 designs that can be put together

3689
01:55:26,840 --> 01:55:29,840
 to ensure that the soil can be stabilized

3690
01:55:29,840 --> 01:55:31,840
 and provide that foundation.

3691
01:55:31,840 --> 01:55:34,840
 So just wanted to bring that to your attention.

3692
01:55:34,840 --> 01:55:38,840
 And also, you know, they do proper gradation testing.

3693
01:55:38,840 --> 01:55:40,840
 Excuse me, Councilmember Arbiter,

3694
01:55:40,840 --> 01:55:45,840
 if you can turn your camera on so we still have quorum.

3695
01:55:46,000 --> 01:55:48,840
 Oh, good point. Okay. Good point.

3696
01:55:48,840 --> 01:55:50,840
 And we can see and hear you well now,

3697
01:55:50,840 --> 01:55:52,840
 so maybe the technical difficulty...

3698
01:55:52,840 --> 01:55:53,840
 Yeah, I'm so sorry.

3699
01:55:53,840 --> 01:55:55,840
 There was a thing flashed on my screen

3700
01:55:55,840 --> 01:55:57,840
 that said, "Internet connection unstable."

3701
01:55:57,840 --> 01:55:59,840
 I understand completely.

3702
01:55:59,840 --> 01:56:01,840
 That happens from time to time.

3703
01:56:01,840 --> 01:56:03,840
 Okay. Sorry. Karen.

3704
01:56:03,840 --> 01:56:06,840
 So just wanted to bring that to your attention

3705
01:56:06,840 --> 01:56:09,840
 that we do appreciate the concern and the comments.

3706
01:56:09,840 --> 01:56:12,840
 And we've looked into definitely some improvement measures

3707
01:56:13,000 --> 01:56:15,840
 along with not only collecting the soil samples,

3708
01:56:15,840 --> 01:56:17,840
 but also some additional design standards

3709
01:56:17,840 --> 01:56:20,840
 that are going into the roadway design.

3710
01:56:20,840 --> 01:56:25,840
 So, you know, the hopes are that those measures,

3711
01:56:25,840 --> 01:56:28,840
 including the proper amounts of stabilization,

3712
01:56:28,840 --> 01:56:30,840
 are taken care of

3713
01:56:30,840 --> 01:56:33,840
 and taken into consideration on future roadways.

3714
01:56:33,840 --> 01:56:37,840
 I so appreciate the, you know,

3715
01:56:37,840 --> 01:56:41,840
 the fact that you've respected my underlying concern,

3716
01:56:42,000 --> 01:56:43,840
 just like, wow, if this happened there,

3717
01:56:43,840 --> 01:56:46,840
 how, you know, what are we missing?

3718
01:56:46,840 --> 01:56:47,840
 So that's great.

3719
01:56:47,840 --> 01:56:51,840
 Do we intend to repair the, you know,

3720
01:56:51,840 --> 01:56:56,840
 the outcome that did occur on West Oak?

3721
01:56:56,840 --> 01:56:57,840
 At this time...

3722
01:56:57,840 --> 01:57:02,840
 As a living example of why you should test the soil.

3723
01:57:02,840 --> 01:57:04,840
 Yes, sir.

3724
01:57:04,840 --> 01:57:07,840
 At this time, there are not improvement plans

3725
01:57:07,840 --> 01:57:10,840
 to make any kind of replacement to that roadway,

3726
01:57:11,000 --> 01:57:12,840
 but we definitely will work

3727
01:57:12,840 --> 01:57:14,840
 and continue to work with our streets department

3728
01:57:14,840 --> 01:57:16,840
 to see if there's things that can happen

3729
01:57:16,840 --> 01:57:18,840
 through a maintenance process,

3730
01:57:18,840 --> 01:57:21,840
 whether it's the minor maintenance or major maintenance

3731
01:57:21,840 --> 01:57:23,840
 that needs to be completed in that area.

3732
01:57:23,840 --> 01:57:26,840
 So definitely something that we will visit

3733
01:57:26,840 --> 01:57:28,840
 with our streets department on.

3734
01:57:28,840 --> 01:57:31,840
 Just wanted to make you aware

3735
01:57:31,840 --> 01:57:33,840
 that for the future, you know,

3736
01:57:33,840 --> 01:57:36,840
 we realized that that concern was addressed

3737
01:57:36,840 --> 01:57:39,840
 and wanted to make sure that you understood

3738
01:57:40,000 --> 01:57:42,840
 that the proper improvement measures are being taken forward

3739
01:57:42,840 --> 01:57:45,840
 to help ensure that condition does not exist again.

3740
01:57:45,840 --> 01:57:46,840
 I get that.

3741
01:57:46,840 --> 01:57:50,840
 I suspect as a layperson that it needs reconstruction

3742
01:57:50,840 --> 01:57:51,840
 and that it will, you know,

3743
01:57:51,840 --> 01:57:54,840
 have to be part of some future bond,

3744
01:57:54,840 --> 01:57:56,840
 but, you know, it's...

3745
01:57:56,840 --> 01:58:00,840
 You don't think it's right, do you, the way it is now?

3746
01:58:00,840 --> 01:58:02,840
 I have...

3747
01:58:02,840 --> 01:58:06,840
 I would state that I believe that definitely

3748
01:58:07,000 --> 01:58:10,840
 there are some areas where there are pavement

3749
01:58:10,840 --> 01:58:12,840
 that is, you know, maybe higher than...

3750
01:58:12,840 --> 01:58:14,840
 I'm not going to use the term roller coaster,

3751
01:58:14,840 --> 01:58:16,840
 but there is pavement that is, you know,

3752
01:58:16,840 --> 01:58:18,840
 absolutely not stabilized,

3753
01:58:18,840 --> 01:58:21,840
 and the soil is not stabilized underneath the roadway,

3754
01:58:21,840 --> 01:58:24,840
 and I do agree that there are improvement measures

3755
01:58:24,840 --> 01:58:26,840
 that should be made in that area.

3756
01:58:26,840 --> 01:58:29,840
 It's just a matter of putting it in a work plan

3757
01:58:29,840 --> 01:58:32,840
 or a future bond plan or a future maintenance program

3758
01:58:32,840 --> 01:58:34,840
 in order to address that concern.

3759
01:58:35,000 --> 01:58:36,840
 You may not want to use the term,

3760
01:58:36,840 --> 01:58:38,840
 but if the amusement park ride fits where it...

3761
01:58:38,840 --> 01:58:39,840
 I'm sorry, Carrie.

3762
01:58:39,840 --> 01:58:40,840
 Councilman Romford?

3763
01:58:40,840 --> 01:58:43,840
 Oh, yeah, no, just a follow-up question about that.

3764
01:58:43,840 --> 01:58:46,840
 I'm curious also about kind of, you know,

3765
01:58:46,840 --> 01:58:52,840
 the cause for the soil being like that in that area.

3766
01:58:52,840 --> 01:58:57,840
 Is it because of aquifers in that area

3767
01:58:57,840 --> 01:59:01,840
 or, you know, something like that?

3768
01:59:02,000 --> 01:59:05,840
 Is the soil more moist, more dry?

3769
01:59:05,840 --> 01:59:08,840
 Is there more shifting?

3770
01:59:08,840 --> 01:59:10,840
 And, you know, I'm also curious,

3771
01:59:10,840 --> 01:59:13,840
 even though this is not quite a mobility question,

3772
01:59:13,840 --> 01:59:17,840
 but if it's a problem for the city in construction,

3773
01:59:17,840 --> 01:59:20,840
 you know, I would imagine that would be a concern

3774
01:59:20,840 --> 01:59:22,840
 for private construction, too, in that area,

3775
01:59:22,840 --> 01:59:23,840
 so I wonder if...

3776
01:59:23,840 --> 01:59:26,840
 Or I'll just say I would hope that our,

3777
01:59:26,840 --> 01:59:29,840
 you know, streets engineering people would share

3778
01:59:30,000 --> 01:59:33,840
 with, you know, development services,

3779
01:59:33,840 --> 01:59:36,840
 you know, if there are any concerns about that

3780
01:59:36,840 --> 01:59:41,840
 in the area that could affect, you know, private construction.

3781
01:59:41,840 --> 01:59:43,840
 Sure, I'm not...

3782
01:59:43,840 --> 01:59:44,840
 That makes sense.

3783
01:59:44,840 --> 01:59:47,840
 I'm not aware of any aquifers in that area.

3784
01:59:47,840 --> 01:59:50,840
 I simply think that it's just the situation

3785
01:59:50,840 --> 01:59:56,840
 where the existing soil was not stabilized properly

3786
01:59:57,000 --> 01:59:59,840
 with improvement measures such as LIME, such as,

3787
01:59:59,840 --> 02:00:01,840
 you know, different types of...

3788
02:00:01,840 --> 02:00:04,840
 Even to the fact of bringing in new soil

3789
02:00:04,840 --> 02:00:09,840
 so that the compaction could be appropriate in that area.

3790
02:00:09,840 --> 02:00:12,840
 And I will tell you, you see Chandra on the phone today,

3791
02:00:12,840 --> 02:00:15,840
 he is heavily involved in a lot of the development projects

3792
02:00:15,840 --> 02:00:17,840
 that are coming through the city,

3793
02:00:17,840 --> 02:00:19,840
 and so with this being a standard,

3794
02:00:19,840 --> 02:00:21,840
 this is something that we're looking at implementing

3795
02:00:21,840 --> 02:00:24,840
 not only for the projects that are capital project delivery,

3796
02:00:25,000 --> 02:00:26,840
 but then also development services.

3797
02:00:26,840 --> 02:00:28,840
 We coordinate with them on a day-to-day basis

3798
02:00:28,840 --> 02:00:31,840
 and actually are all co-located in the same building now,

3799
02:00:31,840 --> 02:00:33,840
 which, you know, is definitely helping

3800
02:00:33,840 --> 02:00:37,840
 with the day-to-day operations and questions that arise.

3801
02:00:37,840 --> 02:00:39,840
 Wonderful, thank you.

3802
02:00:39,840 --> 02:00:40,840
 No problem.

3803
02:00:40,840 --> 02:00:44,840
 So the next item that came up was item number six,

3804
02:00:44,840 --> 02:00:47,840
 and Council Member Armitage, this came from you.

3805
02:00:47,840 --> 02:00:50,840
 It was in concerns of Hickory and Bonnie Bray

3806
02:00:50,840 --> 02:00:53,840
 and traffic speeding in that area.

3807
02:00:54,000 --> 02:00:56,840
 You mentioned cars going too fast,

3808
02:00:56,840 --> 02:01:00,840
 and so the city staff will perform a traffic study

3809
02:01:00,840 --> 02:01:03,840
 once the construction is completed in that area.

3810
02:01:03,840 --> 02:01:06,840
 Currently, traffic studies do not provide realistic data

3811
02:01:06,840 --> 02:01:08,840
 during the construction zones,

3812
02:01:08,840 --> 02:01:12,840
 and so once the construction in that area is completed,

3813
02:01:12,840 --> 02:01:16,840
 then we can perform an official traffic study.

3814
02:01:16,840 --> 02:01:19,840
 We will and have been coordinating with our police department

3815
02:01:19,840 --> 02:01:22,840
 as different things are brought to our attention

3816
02:01:23,000 --> 02:01:25,840
 from a speeding perspective in areas such as this

3817
02:01:25,840 --> 02:01:28,840
 where construction is currently happening

3818
02:01:28,840 --> 02:01:32,840
 and we cannot perform an official traffic study.

3819
02:01:32,840 --> 02:01:34,840
 So we will be notifying and working

3820
02:01:34,840 --> 02:01:37,840
 with the police department of the concerns

3821
02:01:37,840 --> 02:01:40,840
 and request additional enforcement in that area.

3822
02:01:40,840 --> 02:01:42,840
 Well, and can I ask about that?

3823
02:01:42,840 --> 02:01:43,840
 Sure.

3824
02:01:43,840 --> 02:01:45,840
 You know, I also wonder about, you know,

3825
02:01:45,840 --> 02:01:47,840
 because obviously, like, for, you know,

3826
02:01:47,840 --> 02:01:49,840
 police enforcement that involves staffing,

3827
02:01:49,840 --> 02:01:52,840
 you know, having people there, you know, at that area,

3828
02:01:53,000 --> 02:01:56,840
 who would be there instead of elsewhere,

3829
02:01:56,840 --> 02:01:59,840
 you know, I wonder also about, you know,

3830
02:01:59,840 --> 02:02:04,840
 the possibility of, you know, temporary speed bumps,

3831
02:02:04,840 --> 02:02:08,840
 you know, signage, something like that,

3832
02:02:08,840 --> 02:02:10,840
 you know, things that are temporary,

3833
02:02:10,840 --> 02:02:13,840
 because I understand this construction is temporary,

3834
02:02:13,840 --> 02:02:18,840
 and so if any, you know, speeding problems there

3835
02:02:18,840 --> 02:02:21,840
 are related to the construction,

3836
02:02:22,000 --> 02:02:23,840
 and I'm not sure that they are,

3837
02:02:23,840 --> 02:02:25,840
 but if they are, you know,

3838
02:02:25,840 --> 02:02:27,840
 then these would just be temporary things

3839
02:02:27,840 --> 02:02:31,840
 that, you know, using materials that we already have.

3840
02:02:31,840 --> 02:02:36,840
 So anyway, I would love to see that for areas like this,

3841
02:02:36,840 --> 02:02:39,840
 you know, where there's a temporary problem,

3842
02:02:39,840 --> 02:02:41,840
 because, you know, I'm concerned that,

3843
02:02:41,840 --> 02:02:43,840
 you know, I don't want to see someone get hurt

3844
02:02:43,840 --> 02:02:45,840
 in the interim, right, even though,

3845
02:02:45,840 --> 02:02:48,840
 and I do understand what you mean by it's not ready yet

3846
02:02:48,840 --> 02:02:50,840
 for a traffic study, but kind of looking at

3847
02:02:51,000 --> 02:02:56,840
 what can we do besides just police enforcement,

3848
02:02:56,840 --> 02:02:59,840
 you know, to make sure that it's,

3849
02:02:59,840 --> 02:03:03,840
 to make it a little safer in the interim.

3850
02:03:03,840 --> 02:03:05,840
 Sharon, I will also tell you that police enforcement

3851
02:03:05,840 --> 02:03:07,840
 doesn't always just mean an individual

3852
02:03:07,840 --> 02:03:11,840
 at a police vehicle or, you know, a motorcycle.

3853
02:03:11,840 --> 02:03:14,840
 Sometimes the enforcement actually

3854
02:03:14,840 --> 02:03:17,840
 is them deploying the trailer

3855
02:03:18,000 --> 02:03:20,840
 that has the actual speed sign on it,

3856
02:03:20,840 --> 02:03:23,840
 so people can see, you know, how fast they're going.

3857
02:03:23,840 --> 02:03:25,840
 It's sometimes, in many cases,

3858
02:03:25,840 --> 02:03:27,840
 it's just making folks aware

3859
02:03:27,840 --> 02:03:29,840
 of how fast they are actually traveling.

3860
02:03:29,840 --> 02:03:33,840
 And so we will continue to work with the police department

3861
02:03:33,840 --> 02:03:35,840
 in that area.

3862
02:03:35,840 --> 02:03:38,840
 So just wanted to give you an update on that.

3863
02:03:38,840 --> 02:03:40,840
 We can talk to them about if there's

3864
02:03:40,840 --> 02:03:42,840
 any other improvement measures

3865
02:03:42,840 --> 02:03:44,840
 or any other concerns they've seen in that area.

3866
02:03:44,840 --> 02:03:46,840
 So we'll continue that conversation

3867
02:03:47,000 --> 02:03:48,840
 with the police department. -Thank you.

3868
02:03:48,840 --> 02:03:50,840
 And there's also, I don't think that there's a sign,

3869
02:03:50,840 --> 02:03:54,840
 like, that, you know, when you turn off,

3870
02:03:54,840 --> 02:03:57,840
 you know, when you turn on to Hickory

3871
02:03:57,840 --> 02:03:59,840
 at the beginning of Hickory right there,

3872
02:03:59,840 --> 02:04:01,840
 it says what the speed limit is.

3873
02:04:01,840 --> 02:04:04,840
 You know, I know that it's 30,

3874
02:04:04,840 --> 02:04:07,840
 and then it changes to 20 and then back to 30,

3875
02:04:07,840 --> 02:04:12,840
 but I could understand someone not knowing that,

3876
02:04:12,840 --> 02:04:15,840
 so, you know, maybe, you know, a speed bump and a sign.

3877
02:04:16,000 --> 02:04:18,840
 And, again, I might be wrong about sign not being there,

3878
02:04:18,840 --> 02:04:21,840
 but I'm pretty sure that that's how it is.

3879
02:04:21,840 --> 02:04:26,840
 And did staff get to look at the issue of the Avenue G?

3880
02:04:26,840 --> 02:04:28,840
 -Yes, ma'am. That's the next one I was...

3881
02:04:28,840 --> 02:04:30,840
 -Okay, good. Okay.

3882
02:04:30,840 --> 02:04:33,840
 Item number seven actually came also from you,

3883
02:04:33,840 --> 02:04:36,840
 Councilmember Armature, which was Avenue G.

3884
02:04:36,840 --> 02:04:39,840
 And city staff conducted a site visit.

3885
02:04:39,840 --> 02:04:42,840
 We found that all proper signage

3886
02:04:42,840 --> 02:04:45,840
 is currently constructed in that area.

3887
02:04:46,000 --> 02:04:48,840
 There are one-way signs, there are stop signs,

3888
02:04:48,840 --> 02:04:53,840
 there are all of the proper signage in that area,

3889
02:04:53,840 --> 02:04:56,840
 and we are going to work also with the police department

3890
02:04:56,840 --> 02:04:58,840
 and notify them of concerns

3891
02:04:58,840 --> 02:05:00,840
 and additional enforcement in that area.

3892
02:05:00,840 --> 02:05:03,840
 Currently, the intersection,

3893
02:05:03,840 --> 02:05:08,840
 the offset intersection of what you described last month,

3894
02:05:08,840 --> 02:05:11,840
 it is currently working and operating as designed

3895
02:05:11,840 --> 02:05:13,840
 with all of the proper signage.

3896
02:05:14,000 --> 02:05:17,840
 Unfortunately, it's very difficult to have drivers

3897
02:05:17,840 --> 02:05:19,840
 not do what you described,

3898
02:05:19,840 --> 02:05:22,840
 which was go down the wrong way

3899
02:05:22,840 --> 02:05:26,840
 and then travel onto Avenue G.

3900
02:05:26,840 --> 02:05:28,840
 And I guess that would be further south.

3901
02:05:28,840 --> 02:05:32,840
 But we did want to make sure from a signing perspective

3902
02:05:32,840 --> 02:05:34,840
 that all of the proper signs were there,

3903
02:05:34,840 --> 02:05:37,840
 so we did do that field investigation.

3904
02:05:37,840 --> 02:05:39,840
 At this time, the best thing that we can do

3905
02:05:39,840 --> 02:05:41,840
 is continue to work with our police department,

3906
02:05:42,000 --> 02:05:44,840
 get to their attention, and allow them to work

3907
02:05:44,840 --> 02:05:46,840
 through many enforcement measures

3908
02:05:46,840 --> 02:05:48,840
 that can be made in that area.

3909
02:05:48,840 --> 02:05:49,840
 - And thank you.

3910
02:05:49,840 --> 02:05:52,840
 And it makes sense that the signage is fine

3911
02:05:52,840 --> 02:05:54,840
 because I see the signage.

3912
02:05:54,840 --> 02:05:55,840
 - Sure.

3913
02:05:55,840 --> 02:05:59,840
 - I've seen the signage there, and it's still, I don't know.

3914
02:05:59,840 --> 02:06:02,840
 Are people deliberately ignoring the signs

3915
02:06:02,840 --> 02:06:04,840
 or is there something about, you know,

3916
02:06:04,840 --> 02:06:08,840
 they're not seeing the signs, even though they're right,

3917
02:06:08,840 --> 02:06:11,840
 it's right there in your face, it says one way.

3918
02:06:12,000 --> 02:06:16,840
 But, you know, as per usual, you know,

3919
02:06:16,840 --> 02:06:21,840
 I would love to know if there are any additional,

3920
02:06:21,840 --> 02:06:28,840
 you know, forms of signage that could be used to,

3921
02:06:28,840 --> 02:06:31,840
 you know, not just in this case, but in other,

3922
02:06:31,840 --> 02:06:32,840
 and I forget the term you used,

3923
02:06:32,840 --> 02:06:35,840
 but it was a good term, not disconnected,

3924
02:06:35,840 --> 02:06:37,840
 but, you know, to describe that situation

3925
02:06:37,840 --> 02:06:39,840
 where you've got a street that's broken up

3926
02:06:40,000 --> 02:06:41,840
 and then another street where there's a one way.

3927
02:06:41,840 --> 02:06:46,840
 I don't know how many areas there are like that around town.

3928
02:06:46,840 --> 02:06:47,840
 And, you know, but I would imagine

3929
02:06:47,840 --> 02:06:49,840
 that it might be a problem in those areas.

3930
02:06:49,840 --> 02:06:51,840
 So it could be that more signage

3931
02:06:51,840 --> 02:06:56,840
 than we would think would be required, might be needed,

3932
02:06:56,840 --> 02:06:58,840
 you know, to maybe multiple signs going,

3933
02:06:58,840 --> 02:07:01,840
 no, really, you know, really, it is one way.

3934
02:07:01,840 --> 02:07:03,840
 You know, I don't know, a big X,

3935
02:07:03,840 --> 02:07:05,840
 a picture of someone going in the street within,

3936
02:07:05,840 --> 02:07:08,840
 I have no idea, but kind of like when you go,

3937
02:07:09,000 --> 02:07:11,840
 I'm thinking of, you know, the roundabout on Bonnie Bray,

3938
02:07:11,840 --> 02:07:13,840
 I know it's because it's under construction,

3939
02:07:13,840 --> 02:07:17,840
 but when you're approaching it,

3940
02:07:17,840 --> 02:07:18,840
 you know, as you're approaching it,

3941
02:07:18,840 --> 02:07:19,840
 there are all these signs,

3942
02:07:19,840 --> 02:07:20,840
 there's a roundabout, there's a roundabout,

3943
02:07:20,840 --> 02:07:22,840
 there's a roundabout, you know,

3944
02:07:22,840 --> 02:07:25,840
 and so there's no way you're going to miss

3945
02:07:25,840 --> 02:07:28,840
 that there's something there.

3946
02:07:28,840 --> 02:07:31,840
 You know, it's kind of in excess of signs,

3947
02:07:31,840 --> 02:07:35,840
 but that has, I think, a good effect.

3948
02:07:36,000 --> 02:07:38,840
 So anyway, just my two cents on that,

3949
02:07:38,840 --> 02:07:39,840
 but thank you so much.

3950
02:07:39,840 --> 02:07:41,840
 - No problem.

3951
02:07:41,840 --> 02:07:44,840
 So I guess the last thing that I just wanted to do

3952
02:07:44,840 --> 02:07:46,840
 was take an opportunity to see

3953
02:07:46,840 --> 02:07:49,840
 if there were any additional agenda items

3954
02:07:49,840 --> 02:07:52,840
 that either one of you had

3955
02:07:52,840 --> 02:07:54,840
 that you wanted us to bring forward.

3956
02:07:54,840 --> 02:07:57,840
 I think we addressed all of the concerns

3957
02:07:57,840 --> 02:07:59,840
 that you brought forward last month,

3958
02:07:59,840 --> 02:08:01,840
 so just wanted to take this opportunity

3959
02:08:01,840 --> 02:08:03,840
 to see if there's anything additional.

3960
02:08:04,000 --> 02:08:06,840
 We will continue to bring you updates

3961
02:08:06,840 --> 02:08:08,840
 on the senior planner position

3962
02:08:08,840 --> 02:08:10,840
 and anything else that we feel like

3963
02:08:10,840 --> 02:08:12,840
 is important to bring your way,

3964
02:08:12,840 --> 02:08:14,840
 but wanted to give you the opportunity

3965
02:08:14,840 --> 02:08:16,840
 to let us know if there's anything else

3966
02:08:16,840 --> 02:08:17,840
 you'd like for us to look into.

3967
02:08:17,840 --> 02:08:19,840
 - If you keep addressing the items,

3968
02:08:19,840 --> 02:08:22,840
 that's going to encourage us to bring you more.

3969
02:08:22,840 --> 02:08:25,840
 - Well, I'm trying to be responsive to your request, sir.

3970
02:08:25,840 --> 02:08:26,840
 - I appreciate that.

3971
02:08:26,840 --> 02:08:27,840
 Councilmember Armitage?

3972
02:08:27,840 --> 02:08:31,840
 - You know, one thing that would be neat,

3973
02:08:32,000 --> 02:08:34,840
 and I don't know if it would be more complicated

3974
02:08:34,840 --> 02:08:36,840
 than I'm imagining it would be,

3975
02:08:36,840 --> 02:08:40,840
 would be for future mobility committee meetings

3976
02:08:40,840 --> 02:08:46,840
 to have as a backup in this section of the meeting,

3977
02:08:46,840 --> 02:08:52,840
 maybe a list of engaged Denton

3978
02:08:52,840 --> 02:08:58,840
 and kind of council member-initiated traffic concerns,

3979
02:08:59,000 --> 02:09:07,840
 mobility concerns that have come in between the time,

3980
02:09:07,840 --> 02:09:10,840
 you know, between the previous mobility meeting

3981
02:09:10,840 --> 02:09:13,840
 and this meeting for the past month or whenever.

3982
02:09:13,840 --> 02:09:17,840
 You know, if that would be really complicated,

3983
02:09:17,840 --> 02:09:21,840
 then that might not be worth the time.

3984
02:09:21,840 --> 02:09:23,840
 And I'm not saying that we go over every single one

3985
02:09:23,840 --> 02:09:25,840
 and that there'd be a presentation discussion on one,

3986
02:09:26,000 --> 02:09:28,840
 but I would like to look, I would like to know

3987
02:09:28,840 --> 02:09:33,840
 just kind of what those are and to just look for patterns

3988
02:09:33,840 --> 02:09:36,840
 and, you know, I know that I do that with my own email,

3989
02:09:36,840 --> 02:09:38,840
 emails that come to me,

3990
02:09:38,840 --> 02:09:40,840
 and we get that nice report about,

3991
02:09:40,840 --> 02:09:42,840
 you know, council member requests,

3992
02:09:42,840 --> 02:09:45,840
 how many have to do with traffic, et cetera.

3993
02:09:45,840 --> 02:09:47,840
 I wouldn't have to know the names of the people

3994
02:09:47,840 --> 02:09:50,840
 and, you know, but just kind of, you know,

3995
02:09:51,000 --> 02:09:55,840
 what intersections, you know, just a very brief little chart.

3996
02:09:55,840 --> 02:09:58,840
 I don't know if Mayor Pro Tem Meltzer,

3997
02:09:58,840 --> 02:10:01,840
 if you'd find that interesting or helpful.

3998
02:10:01,840 --> 02:10:05,840
 I'm not 100% sure I get the vision,

3999
02:10:05,840 --> 02:10:09,840
 if you could try again, between the meetings.

4000
02:10:09,840 --> 02:10:11,840
 Yeah, just kind of, so a list of,

4001
02:10:11,840 --> 02:10:13,840
 so Adam, the mobility committee meeting, right?

4002
02:10:13,840 --> 02:10:17,840
 So we're meeting next, I guess next month, right?

4003
02:10:18,000 --> 02:10:21,840
 So if, you know, next month or the month after that,

4004
02:10:21,840 --> 02:10:26,840
 there could be a list attached to this part of the agenda

4005
02:10:26,840 --> 02:10:29,840
 where we could just get a list of or a chart of,

4006
02:10:29,840 --> 02:10:31,840
 these are all of the mobility-related concerns

4007
02:10:31,840 --> 02:10:34,840
 that have come in through Engage Denton

4008
02:10:34,840 --> 02:10:39,840
 or through council during this month.

4009
02:10:39,840 --> 02:10:44,840
 Yeah, just to see, again, we already get a chart

4010
02:10:45,000 --> 02:10:47,840
 of those, yeah, how many of the Engage...

4011
02:10:47,840 --> 02:10:49,840
 Sorry, I didn't mean to talk about you.

4012
02:10:49,840 --> 02:10:51,840
 Exactly, okay, so you get it, yeah.

4013
02:10:51,840 --> 02:10:53,840
 Yeah, yeah, 'cause like it's a little disconnected, right?

4014
02:10:53,840 --> 02:10:58,840
 There's kind of a running list of, you know,

4015
02:10:58,840 --> 02:11:00,840
 kind of requests that council members raise

4016
02:11:00,840 --> 02:11:02,840
 that go on the Friday report,

4017
02:11:02,840 --> 02:11:05,840
 but it doesn't necessarily carry over

4018
02:11:05,840 --> 02:11:11,840
 in some efficient way to this group, right?

4019
02:11:12,000 --> 02:11:17,840
 So, I mean, probably if they occurred, they're there,

4020
02:11:17,840 --> 02:11:19,840
 but it would be kind of helpful

4021
02:11:19,840 --> 02:11:24,840
 to kind of carry over into this matrix.

4022
02:11:24,840 --> 02:11:26,840
 Is that kind of the idea?

4023
02:11:26,840 --> 02:11:29,840
 Yeah, yeah, and not even necessarily for discussion.

4024
02:11:29,840 --> 02:11:30,840
 So, again...

4025
02:11:30,840 --> 02:11:31,840
 But just do they all.

4026
02:11:31,840 --> 02:11:34,840
 Yeah, and it'll help me, and this is something that,

4027
02:11:34,840 --> 02:11:38,840
 you know, I know that our traffic engineering staff

4028
02:11:39,000 --> 02:11:41,840
 already have a good idea of, you know, know very well

4029
02:11:41,840 --> 02:11:44,840
 what the concerns are coming in,

4030
02:11:44,840 --> 02:11:47,840
 both from council and Engage Denton, right?

4031
02:11:47,840 --> 02:11:49,840
 'Cause it doesn't matter so much to me

4032
02:11:49,840 --> 02:11:51,840
 where it comes from,

4033
02:11:51,840 --> 02:11:54,840
 but looking at what are people's traffic concerns,

4034
02:11:54,840 --> 02:11:57,840
 you know, mobility concerns this month,

4035
02:11:57,840 --> 02:12:00,840
 I know that traffic engineering has a good idea of those.

4036
02:12:00,840 --> 02:12:02,840
 I don't know how heavy a lift it is, honestly.

4037
02:12:02,840 --> 02:12:05,840
 So, I mean, I appreciate your sensitivity

4038
02:12:05,840 --> 02:12:07,840
 and the way you put the question of like,

4039
02:12:08,000 --> 02:12:09,840
 is it going to be too complicated to be worth it?

4040
02:12:09,840 --> 02:12:13,840
 So, I mean, I would support, you know,

4041
02:12:13,840 --> 02:12:17,840
 letting Director DeVinney hear the request

4042
02:12:17,840 --> 02:12:20,840
 and think about it and let us know what's practical,

4043
02:12:20,840 --> 02:12:23,840
 you know, but I get it.

4044
02:12:23,840 --> 02:12:26,840
 Sure, I'd be happy to look into that.

4045
02:12:26,840 --> 02:12:29,840
 I do know that the council responses

4046
02:12:29,840 --> 02:12:32,840
 are in the Friday report, obviously,

4047
02:12:32,840 --> 02:12:34,840
 and then the Engage Denton.

4048
02:12:34,840 --> 02:12:36,840
 There are quite a few Engage Denton that come through,

4049
02:12:37,000 --> 02:12:38,840
 so we'll have to look at kind of the number of those

4050
02:12:38,840 --> 02:12:41,840
 and what type of lift that would be for the team,

4051
02:12:41,840 --> 02:12:43,840
 whether or not that's something that could be provided

4052
02:12:43,840 --> 02:12:46,840
 in a table with just a summary of the item

4053
02:12:46,840 --> 02:12:48,840
 and, you know, maybe even the council district it's in

4054
02:12:48,840 --> 02:12:50,840
 or, you know, if it came from a resident

4055
02:12:50,840 --> 02:12:52,840
 or if it came from a council member.

4056
02:12:52,840 --> 02:12:54,840
 I also know, you know, we're working through

4057
02:12:54,840 --> 02:12:56,840
 the update of the new 311 system,

4058
02:12:56,840 --> 02:12:59,840
 so whatever, you know, measure that we might put into place,

4059
02:12:59,840 --> 02:13:01,840
 I would want it to be something that could be succinct

4060
02:13:01,840 --> 02:13:04,840
 and, you know, that we could streamline our process

4061
02:13:05,000 --> 02:13:06,840
 to move into the new system, too.

4062
02:13:06,840 --> 02:13:11,840
 So I'm happy to look into it and see what that might take

4063
02:13:11,840 --> 02:13:14,840
 to, you know, provide additional information.

4064
02:13:14,840 --> 02:13:16,840
 I know the one thing that goes through my mind

4065
02:13:16,840 --> 02:13:18,840
 as you're asking the question is really,

4066
02:13:18,840 --> 02:13:21,840
 is it more for awareness of kind of what--

4067
02:13:21,840 --> 02:13:24,840
 are you wanting to be aware of what is going on

4068
02:13:24,840 --> 02:13:27,840
 and kind of what are the questions that are being asked

4069
02:13:27,840 --> 02:13:32,840
 simply from the standpoint of, you know, the Engage Denton?

4070
02:13:33,000 --> 02:13:34,840
 I know you see all of the Friday Report items

4071
02:13:34,840 --> 02:13:36,840
 because you get a copy of the document,

4072
02:13:36,840 --> 02:13:38,840
 so I guess that's really my question.

4073
02:13:38,840 --> 02:13:40,840
 I'm really trying to understand the why behind it

4074
02:13:40,840 --> 02:13:42,840
 so that I can help facilitate that.

4075
02:13:42,840 --> 02:13:44,840
 And that's a good question.

4076
02:13:44,840 --> 02:13:46,840
 It's basically, you know, I want to know--

4077
02:13:46,840 --> 02:13:49,840
 because I'm only knowing-- I only know what comes to council,

4078
02:13:49,840 --> 02:13:55,840
 right, and so I want to know

4079
02:13:55,840 --> 02:13:58,840
 what the biggest traffic concerns are

4080
02:13:58,840 --> 02:14:01,840
 or mobility concerns are in the city

4081
02:14:02,000 --> 02:14:06,840
 this month, you know, in terms of the number of people

4082
02:14:06,840 --> 02:14:11,840
 who have, you know, complained or asked questions

4083
02:14:11,840 --> 02:14:16,840
 because I know that what I hear is selective.

4084
02:14:16,840 --> 02:14:21,840
 You know, it just happens to be the people who decide

4085
02:14:21,840 --> 02:14:23,840
 that they're going to either write to all of council

4086
02:14:23,840 --> 02:14:25,840
 or they're going to just write to me

4087
02:14:25,840 --> 02:14:27,840
 or sometimes even tell me, you know,

4088
02:14:27,840 --> 02:14:29,840
 see me somewhere on the street and say,

4089
02:14:30,000 --> 02:14:31,840
 "Oh, by the way--"

4090
02:14:31,840 --> 02:14:38,840
 So I want-- I would love to have that big picture

4091
02:14:38,840 --> 02:14:40,840
 that I know that traffic engineering has

4092
02:14:40,840 --> 02:14:43,840
 because I know that all of these things end up coming to them,

4093
02:14:43,840 --> 02:14:45,840
 you know, no matter whether it comes--

4094
02:14:45,840 --> 02:14:49,840
 would come from Engage Denton, 311, or from council.

4095
02:14:49,840 --> 02:14:52,840
 So I would just love to know, you know, for instance,

4096
02:14:52,840 --> 02:14:54,840
 you know, including, I mean, things that--

4097
02:14:54,840 --> 02:14:56,840
 so you mentioned district, right,

4098
02:14:57,000 --> 02:15:00,840
 it would be interesting to know if-- is it the case that,

4099
02:15:00,840 --> 02:15:03,840
 you know, every month there are more issues in district four

4100
02:15:03,840 --> 02:15:05,840
 or district one that come--

4101
02:15:05,840 --> 02:15:09,840
 you know, that come forward through either--

4102
02:15:09,840 --> 02:15:12,840
 any of these means than the other districts.

4103
02:15:12,840 --> 02:15:14,840
 I just made that up arbitrarily.

4104
02:15:14,840 --> 02:15:15,840
 Sure.

4105
02:15:15,840 --> 02:15:19,840
 It would tell me things that I don't even really--

4106
02:15:19,840 --> 02:15:21,840
 give me questions that I don't even know

4107
02:15:21,840 --> 02:15:24,840
 what the questions are to ask or the patterns to look for.

4108
02:15:25,000 --> 02:15:28,840
 It would just help me know more, have more of a bird's-eye view

4109
02:15:28,840 --> 02:15:31,840
 about what's going on in the city

4110
02:15:31,840 --> 02:15:36,840
 and so that I can know more of what traffic engineering knows

4111
02:15:36,840 --> 02:15:39,840
 as far as where the problem areas are each month.

4112
02:15:39,840 --> 02:15:44,840
 If I can, you know, pick back and comment before your response.

4113
02:15:44,840 --> 02:15:47,840
 I mean, I see the value

4114
02:15:47,840 --> 02:15:51,840
 and I think it kind of comes under good to know.

4115
02:15:51,840 --> 02:15:53,840
 You don't know where it could lead.

4116
02:15:54,000 --> 02:15:57,840
 And I've also spoken with a previous city manager

4117
02:15:57,840 --> 02:16:00,840
 about the possibility of like a heat map

4118
02:16:00,840 --> 02:16:03,840
 where instead of just a long list,

4119
02:16:03,840 --> 02:16:08,840
 different people absorb information different ways.

4120
02:16:08,840 --> 02:16:12,840
 So, you know, rather than a list,

4121
02:16:12,840 --> 02:16:15,840
 for me, you know, at some point a map

4122
02:16:15,840 --> 02:16:18,840
 where you can kind of see here's where the issues are.

4123
02:16:18,840 --> 02:16:20,840
 You can kind of see where there are lots

4124
02:16:20,840 --> 02:16:22,840
 and where there are little.

4125
02:16:23,000 --> 02:16:27,840
 But the value of good to know is a little unknown,

4126
02:16:27,840 --> 02:16:31,840
 but it's certainly like it's a better deal if it's easy to do.

4127
02:16:31,840 --> 02:16:36,840
 You know, if it's like a lot of work and it's of mild interest.

4128
02:16:36,840 --> 02:16:39,840
 I completely agree.

4129
02:16:39,840 --> 02:16:43,840
 But it may be the case that it wouldn't be a lot of work

4130
02:16:43,840 --> 02:16:48,840
 because if it's coming through 311 and before that,

4131
02:16:48,840 --> 02:16:50,840
 if it's coming through Engage Denton,

4132
02:16:51,000 --> 02:16:53,840
 like those things may all be tagged anyway.

4133
02:16:53,840 --> 02:16:55,840
 To the extent that it's sort of automated,

4134
02:16:55,840 --> 02:17:00,840
 the more automated it is, the more worth it is.

4135
02:17:00,840 --> 02:17:02,840
 That would be my point of view.

4136
02:17:02,840 --> 02:17:04,840
 It's like I don't know what the value is.

4137
02:17:04,840 --> 02:17:06,840
 Yeah, it might be there.

4138
02:17:06,840 --> 02:17:08,840
 Low cost would be good.

4139
02:17:08,840 --> 02:17:09,840
 Yeah, I concur.

4140
02:17:09,840 --> 02:17:11,840
 I won't be heartbroken, you know,

4141
02:17:11,840 --> 02:17:13,840
 if it turns out it's too complicated.

4142
02:17:13,840 --> 02:17:15,840
 I'm just genuinely curious.

4143
02:17:15,840 --> 02:17:18,840
 And, you know, it also might be of interest and use to staff, too,

4144
02:17:19,000 --> 02:17:22,840
 if people don't already have, you know, a list like that.

4145
02:17:22,840 --> 02:17:25,840
 It might be helpful to staff.

4146
02:17:25,840 --> 02:17:28,840
 The way I imagine it is that everybody in traffic engineering

4147
02:17:28,840 --> 02:17:31,840
 has, you know, photographic memories

4148
02:17:31,840 --> 02:17:33,840
 and just a really good mental picture of this.

4149
02:17:33,840 --> 02:17:35,840
 But I don't know.

4150
02:17:35,840 --> 02:17:38,840
 We have a pretty good idea of the questions and comments

4151
02:17:38,840 --> 02:17:39,840
 that come through.

4152
02:17:39,840 --> 02:17:41,840
 We're addressing them on a day-to-day basis.

4153
02:17:41,840 --> 02:17:44,840
 So, you know, I would just say in general,

4154
02:17:44,840 --> 02:17:46,840
 a lot of the Engage Denton requests that come through

4155
02:17:47,000 --> 02:17:49,840
 are specifically related to a construction project.

4156
02:17:49,840 --> 02:17:51,840
 Maybe there's something to do with signage

4157
02:17:51,840 --> 02:17:54,840
 or something to do with standing water

4158
02:17:54,840 --> 02:17:56,840
 or a concern about access.

4159
02:17:56,840 --> 02:18:00,840
 And so those are things that if there's an issue that comes up,

4160
02:18:00,840 --> 02:18:03,840
 we're directly taking care of almost the day of,

4161
02:18:03,840 --> 02:18:05,840
 if not the next day.

4162
02:18:05,840 --> 02:18:08,840
 So many of those requests that come through are that way.

4163
02:18:08,840 --> 02:18:10,840
 I will also tell you quite a few other requests

4164
02:18:10,840 --> 02:18:13,840
 that come through are specifically related to TechStat.

4165
02:18:14,000 --> 02:18:16,840
 It's something that we as individuals can all do

4166
02:18:16,840 --> 02:18:18,840
 to help our residents understand the difference

4167
02:18:18,840 --> 02:18:21,840
 between the TechStat roadways and the City of Denton roadways

4168
02:18:21,840 --> 02:18:24,840
 because many times we're passing along those messages to TechStat

4169
02:18:24,840 --> 02:18:27,840
 and we coordinate with them monthly

4170
02:18:27,840 --> 02:18:30,840
 on specific questions related to concerns that come up

4171
02:18:30,840 --> 02:18:33,840
 that maybe are larger in nature in our collaborative effort

4172
02:18:33,840 --> 02:18:36,840
 in order to address the concerns of the residents.

4173
02:18:36,840 --> 02:18:39,840
 And then I'll also tell you many times residents also copy

4174
02:18:39,840 --> 02:18:42,840
 their council members or the city manager's office

4175
02:18:43,000 --> 02:18:45,840
 on their concern as it comes through.

4176
02:18:45,840 --> 02:18:48,840
 And the majority of those make themselves back

4177
02:18:48,840 --> 02:18:52,840
 to either the individual also copying

4178
02:18:52,840 --> 02:18:55,840
 and including the council, but also many times

4179
02:18:55,840 --> 02:18:58,840
 those make their way back into a Friday report.

4180
02:18:58,840 --> 02:19:01,840
 So I think we can look at the different ways

4181
02:19:01,840 --> 02:19:03,840
 that media is coming through

4182
02:19:03,840 --> 02:19:06,840
 and see if there's a way to address what I would...

4183
02:19:06,840 --> 02:19:09,840
 The reason why I brought those things up

4184
02:19:09,840 --> 02:19:11,840
 and the reason why I wanted to make you aware

4185
02:19:12,000 --> 02:19:14,840
 is because I don't know that it's a benefit to you

4186
02:19:14,840 --> 02:19:18,840
 to understand that a cone is not in the right place

4187
02:19:18,840 --> 02:19:20,840
 and the cone needs to be moved.

4188
02:19:20,840 --> 02:19:22,840
 I mean, it sounds like to me the request...

4189
02:19:22,840 --> 02:19:26,840
 No, not so much from the point of individual cases

4190
02:19:26,840 --> 02:19:28,840
 because as you mentioned in a situation like that,

4191
02:19:28,840 --> 02:19:31,840
 I mean, I just assume that these things are being taken care of.

4192
02:19:31,840 --> 02:19:32,840
 Absolutely.

4193
02:19:32,840 --> 02:19:36,840
 It's not so I can keep a list of what needs to be taken care of,

4194
02:19:36,840 --> 02:19:40,840
 but so that, for instance, if we're having a discussion

4195
02:19:41,000 --> 02:19:43,840
 about construction or contractors,

4196
02:19:43,840 --> 02:19:50,840
 then I will know, or permits for construction,

4197
02:19:50,840 --> 02:19:54,840
 then I will know that we do get a lot of complaints about,

4198
02:19:54,840 --> 02:19:57,840
 even though they're easy to fix,

4199
02:19:57,840 --> 02:20:00,840
 that there's not... Of missing cones.

4200
02:20:00,840 --> 02:20:02,840
 And do we have something in there that's...

4201
02:20:02,840 --> 02:20:06,840
 Or for instance, you mentioned standing water.

4202
02:20:06,840 --> 02:20:09,840
 It's just kind of looking at patterns.

4203
02:20:10,000 --> 02:20:15,840
 It's primarily what I'm interested in because in the minutia,

4204
02:20:15,840 --> 02:20:17,840
 I know staff is taking care of it

4205
02:20:17,840 --> 02:20:19,840
 and I'm not going to be following up on every which one,

4206
02:20:19,840 --> 02:20:24,840
 but I want to be aware of the patterns because I know y'all are.

4207
02:20:24,840 --> 02:20:27,840
 Sure. No, thank you. I appreciate that.

4208
02:20:27,840 --> 02:20:33,840
 So let us look into that and see what we could possibly do

4209
02:20:33,840 --> 02:20:36,840
 to address the question that's been asked

4210
02:20:36,840 --> 02:20:39,840
 and see what type of additional staff time

4211
02:20:40,000 --> 02:20:41,840
 that that might add

4212
02:20:41,840 --> 02:20:44,840
 and kind of how we could work through maybe that process

4213
02:20:44,840 --> 02:20:46,840
 to see if we could provide additional information.

4214
02:20:46,840 --> 02:20:47,840
 Yeah, that would be great.

4215
02:20:47,840 --> 02:20:49,840
 And maybe another way to look at it would be,

4216
02:20:49,840 --> 02:20:52,840
 is there a way to kind of...

4217
02:20:52,840 --> 02:20:56,840
 To do that, that would be also actually helpful for staff.

4218
02:20:56,840 --> 02:21:01,840
 You know, that staff would actually like to have for themselves

4219
02:21:01,840 --> 02:21:06,840
 a kind of sense of the patterns actually, you know...

4220
02:21:07,000 --> 02:21:09,840
 I want to tee up, if I may, another sort of option

4221
02:21:09,840 --> 02:21:11,840
 that you may like, Councilmember Arbiter,

4222
02:21:11,840 --> 02:21:17,840
 that you sort of want to do the analysis yourself in a way,

4223
02:21:17,840 --> 02:21:20,840
 you know, by seeing the raw data.

4224
02:21:20,840 --> 02:21:24,840
 But as an alternative, if it turns out to be easier

4225
02:21:24,840 --> 02:21:29,840
 and potentially more useful both for you and me and for staff,

4226
02:21:29,840 --> 02:21:32,840
 what if at some period that's different than a month,

4227
02:21:32,840 --> 02:21:34,840
 maybe it's month, maybe it's quarterly, whatever,

4228
02:21:35,000 --> 02:21:37,840
 what if there's simply an analysis of,

4229
02:21:37,840 --> 02:21:42,840
 here's requests by type and requests by area.

4230
02:21:42,840 --> 02:21:43,840
 You know what I mean?

4231
02:21:43,840 --> 02:21:44,840
 So it's already analyzed.

4232
02:21:44,840 --> 02:21:47,840
 So you don't have to like be the analyst.

4233
02:21:47,840 --> 02:21:49,840
 Oh, yeah, yeah, that would be excellent.

4234
02:21:49,840 --> 02:21:52,840
 To me, it sounds like that would require more work.

4235
02:21:52,840 --> 02:21:53,840
 But I don't know.

4236
02:21:53,840 --> 02:21:54,840
 But I don't know.

4237
02:21:54,840 --> 02:21:56,840
 But that is something I would love to see.

4238
02:21:56,840 --> 02:21:58,840
 You know, quarterly would be fine, too.

4239
02:21:58,840 --> 02:22:00,840
 You know, wouldn't have to be monthly.

4240
02:22:00,840 --> 02:22:01,840
 I'm just throwing this out there.

4241
02:22:01,840 --> 02:22:04,840
 I hope it's not, you know, too stressful.

4242
02:22:05,000 --> 02:22:08,840
 It's just an expression of kind of my looking for patterns

4243
02:22:08,840 --> 02:22:12,840
 and always in my knowledge that I have a limited sense

4244
02:22:12,840 --> 02:22:17,840
 of what the patterns are because I only see the requests

4245
02:22:17,840 --> 02:22:21,840
 that come to me and the requests that are in the Friday report.

4246
02:22:21,840 --> 02:22:22,840
 That's all.

4247
02:22:22,840 --> 02:22:23,840
 Sure.

4248
02:22:23,840 --> 02:22:25,840
 Have we given you enough to--

4249
02:22:25,840 --> 02:22:26,840
 Absolutely.

4250
02:22:26,840 --> 02:22:28,840
 --make everyone resign or no?

4251
02:22:28,840 --> 02:22:29,840
 Oh, no, sir.

4252
02:22:29,840 --> 02:22:31,840
 I'm here for the long haul.

4253
02:22:32,000 --> 02:22:37,840
 So I'm happy to listen to those concerns and those ideas.

4254
02:22:37,840 --> 02:22:40,840
 And I really like the quarterly update

4255
02:22:40,840 --> 02:22:41,840
 and kind of request by type.

4256
02:22:41,840 --> 02:22:44,840
 We are, you know, tracking the different things that come

4257
02:22:44,840 --> 02:22:46,840
 through because ultimately a lot of those

4258
02:22:46,840 --> 02:22:48,840
 become specific projects or they're

4259
02:22:48,840 --> 02:22:50,840
 in coordination with the capital project.

4260
02:22:50,840 --> 02:22:51,840
 They're a part of our work plan.

4261
02:22:51,840 --> 02:22:55,840
 So, you know, I think it's just really listening to your ideas

4262
02:22:55,840 --> 02:22:58,840
 and finding the best way that we feel like we can provide

4263
02:22:58,840 --> 02:23:00,840
 the data and bring that back to you.

4264
02:23:01,000 --> 02:23:03,840
 Where it's a useful document not only for yourselves

4265
02:23:03,840 --> 02:23:04,840
 but also for ourselves.

4266
02:23:04,840 --> 02:23:05,840
 So--

4267
02:23:05,840 --> 02:23:06,840
 Yeah, I think that's--

4268
02:23:06,840 --> 02:23:07,840
 --no problem.

4269
02:23:07,840 --> 02:23:08,840
 --a super good goal.

4270
02:23:08,840 --> 02:23:11,840
 Anything else, Councilmember Armitage?

4271
02:23:11,840 --> 02:23:12,840
 You're good.

4272
02:23:12,840 --> 02:23:17,840
 I have just a couple pretty narrow ones.

4273
02:23:17,840 --> 02:23:21,840
 Why are there still barrels at the Bonnie Gray Roundabout?

4274
02:23:21,840 --> 02:23:26,840
 I will have to look into that.

4275
02:23:26,840 --> 02:23:29,840
 But my assumption is that it is specifically related

4276
02:23:30,000 --> 02:23:33,840
 to the North-Southwater Main Phase 3 project in that area.

4277
02:23:33,840 --> 02:23:37,840
 And I will look into that and get our inspectors also

4278
02:23:37,840 --> 02:23:38,840
 to look into that.

4279
02:23:38,840 --> 02:23:40,840
 And then we will address that concern.

4280
02:23:40,840 --> 02:23:41,840
 OK, appreciate it.

4281
02:23:41,840 --> 02:23:46,840
 And I'll just ask this as broadly as I can.

4282
02:23:46,840 --> 02:23:50,840
 Any update on the Hinkle Roundabout?

4283
02:23:50,840 --> 02:23:51,840
 Yes, sir.

4284
02:23:51,840 --> 02:23:53,840
 The Hinkle Roundabout staff is working

4285
02:23:53,840 --> 02:23:59,840
 through the process of speaking with the individual today.

4286
02:24:00,000 --> 02:24:02,840
 And they're going to be having a conversation

4287
02:24:02,840 --> 02:24:03,840
 with that resident.

4288
02:24:03,840 --> 02:24:05,240
 I believe that's happening today.

4289
02:24:05,240 --> 02:24:06,840
 It might have happened yesterday, today.

4290
02:24:06,840 --> 02:24:08,840
 I don't know if we're talking about the same thing.

4291
02:24:08,840 --> 02:24:10,840
 I'm talking about the roundabout itself,

4292
02:24:10,840 --> 02:24:12,840
 like the enhancements we're talking about.

4293
02:24:12,840 --> 02:24:13,840
 Sure.

4294
02:24:13,840 --> 02:24:16,840
 Well, part of the enhancements are going to--

4295
02:24:16,840 --> 02:24:18,840
 I'm sorry, say that one more time.

4296
02:24:18,840 --> 02:24:20,840
 I just don't know what individual you're talking about.

4297
02:24:20,840 --> 02:24:21,840
 Oh, sure.

4298
02:24:21,840 --> 02:24:24,840
 The individual that is going to have the tree that's

4299
02:24:24,840 --> 02:24:26,840
 going to have to be removed on our property.

4300
02:24:26,840 --> 02:24:28,840
 So it was very important to us to make

4301
02:24:29,000 --> 02:24:30,840
 that coordination with that resident.

4302
02:24:30,840 --> 02:24:32,840
 Staff will be speaking with that resident.

4303
02:24:32,840 --> 02:24:34,840
 We've been working through the next steps

4304
02:24:34,840 --> 02:24:39,640
 for the project itself from signage, striping, and then

4305
02:24:39,640 --> 02:24:42,440
 also the sidewalk.

4306
02:24:42,440 --> 02:24:46,240
 So staff is coordinating that and working through that process.

4307
02:24:46,240 --> 02:24:50,280
 And working to-- really, one of the biggest things

4308
02:24:50,280 --> 02:24:53,440
 is the tree and working through that step

4309
02:24:53,440 --> 02:24:55,640
 so that we can then begin additional construction.

4310
02:24:55,640 --> 02:24:58,840
 So our team has been addressing those concerns.

4311
02:24:59,000 --> 02:25:03,840
 We've been hoping to get that process completed fairly soon.

4312
02:25:03,840 --> 02:25:04,840
 So in progress?

4313
02:25:04,840 --> 02:25:05,840
 Yes, sir.

4314
02:25:05,840 --> 02:25:10,840
 You think it's like many weeks out or--

4315
02:25:10,840 --> 02:25:12,840
 I would have to double check with our staff.

4316
02:25:12,840 --> 02:25:15,840
 But when we're committed to getting it completed,

4317
02:25:15,840 --> 02:25:18,840
 the rain is not working in our favor

4318
02:25:18,840 --> 02:25:20,840
 currently right now on construction projects.

4319
02:25:20,840 --> 02:25:23,840
 I would say that it's probably going to be a couple of months.

4320
02:25:24,000 --> 02:25:30,840
 And really, that depends on the actual drying of the area

4321
02:25:30,840 --> 02:25:33,840
 just before we can be able to get some of that.

4322
02:25:33,840 --> 02:25:35,840
 That's close enough to set my expectations.

4323
02:25:35,840 --> 02:25:36,840
 Yeah.

4324
02:25:36,840 --> 02:25:38,840
 And really specifically, the couple of months

4325
02:25:38,840 --> 02:25:43,840
 is really related to the roundabout signage

4326
02:25:43,840 --> 02:25:47,840
 and the additional markings in that area.

4327
02:25:47,840 --> 02:25:49,840
 The actual sidewalk construction itself,

4328
02:25:49,840 --> 02:25:52,840
 I will have to get back to you on a time frame specifically

4329
02:25:53,000 --> 02:25:55,840
 for that because we're still working through the process

4330
02:25:55,840 --> 02:25:56,840
 of removing the tree.

4331
02:25:56,840 --> 02:25:58,840
 I don't need it that sort of granularly.

4332
02:25:58,840 --> 02:26:03,840
 It's any second or it'll be a while.

4333
02:26:03,840 --> 02:26:05,840
 It's in progress.

4334
02:26:05,840 --> 02:26:06,840
 That much I knew.

4335
02:26:06,840 --> 02:26:07,840
 All right.

4336
02:26:07,840 --> 02:26:08,840
 Thank you very much.

4337
02:26:08,840 --> 02:26:09,840
 That's all I have.

4338
02:26:09,840 --> 02:26:10,840
 No problem.

4339
02:26:10,840 --> 02:26:11,840
 All right.

4340
02:26:11,840 --> 02:26:16,840
 If there's nothing else, that'll conclude item D.

4341
02:26:16,840 --> 02:26:20,840
 I don't really know what number two concluding items

4342
02:26:20,840 --> 02:26:21,840
 would be other than mine.

4343
02:26:22,000 --> 02:26:23,840
 Those were concluding items.

4344
02:26:23,840 --> 02:26:24,840
 I know.

4345
02:26:24,840 --> 02:26:27,840
 I was kind of unsure at which point we would address this.

4346
02:26:27,840 --> 02:26:32,840
 So I'm going to judge that there is nothing else

4347
02:26:32,840 --> 02:26:35,840
 and we'll adjourn at 1129.

4348
02:26:35,840 --> 02:26:36,840
 Thank you so much, everyone.

4349
02:26:36,840 --> 02:26:38,840
 Thank you so much, everyone.